Stricken language would be deleted from and underlined language would be added to present law. Act 262 of the Regular Session *ANS120* 02/12/2025 2:18:59 PM ANS120 State of Arkansas 1 95th General Assembly A Bill 2 Regular Session, 2025 HOUSE BILL 1466 3 4 By: Representative Achor 5 By: Senator J. Boyd 6 7 For An Act To Be Entitled 8 AN ACT TO AMEND THE FAIR MORTGAGE LENDING ACT; AND 9 FOR OTHER PURPOSES. 10 11 12 Subtitle 13 TO AMEND THE FAIR MORTGAGE LENDING ACT. 14 15 BE IT ENACTED BY THE GENERAL ASSEMBLY OF THE STATE OF ARKANSAS: 16 17 SECTION 1. Arkansas Code § 23 -39-502 is amended to read as follows: 18 23-39-502. Definitions. 19 As used in this subchapter: 20 (1) "Affiliate" means a person that directly or indirectly 21 through one (1) or more intermediaries controls, is controlled by, or is 22 under common control with the person; 23 (2)(A) "Allowable assets for liquidity" means assets that may be 24 used to satisfy liquidity requirements under this subchapter. 25 (B) "Allowable assets for liquidity" includes without 26 limitation: 27 (i) Unrestricted cash and cash equivalents; and 28 (ii) Unencumbered investment -grade assets held for 29 sale or trade; 30 (3) "Applicant" means a person that has applied to become 31 licensed under this subchapter as a loan officer, transitional loan officer, 32 mortgage broker, mortgage banker, or mortgage servicer; 33 (4) "Authorized user" means an employee, contractor, agent, or 34 other person that participates in a financial institution’s business 35 operations and is authorized to access and use a financial institution’s 36 HB1466 2 02/12/2025 2:18:59 PM ANS120 information systems and data; 1 (5) "Board of directors" means a formal body that is responsible 2 for corporate governance and compliance with this subchapter; 3 (2)(6) "Branch manager" means the individual who is in charge of 4 the business operations of one (1) or more branch offices of a mortgage 5 broker, mortgage banker, or mortgage servicer; 6 (3)(7) "Branch office" means a location that is separate and 7 distinct from the licensee's principal place of business and includes any 8 location from which business is conducted under the license or in the name of 9 the mortgage broker, mortgage banker, or mortgage servicer: 10 (A) The address of which appears on business cards, 11 stationery, or advertising used by the licensee in connection with business 12 conducted under this subchapter at the branch office; 13 (B) At which the licensee's name, advertising, promotional 14 materials, or signage suggests that mortgage loans are originated, solicited, 15 accepted, negotiated, funded, or serviced or from which mortgage loan 16 commitments or interest rate guarantee agreements are issued; or 17 (C) Which, due to the actions of any employee, associate, 18 loan officer, or transitional loan officer of the licensee, may be construed 19 by the public as a branch office of the licensee where mortgage loans are 20 originated, solicited, accepted, negotiated, funded, or serviced or from 21 which mortgage loan commitments or interest rate guarantee agreements are 22 issued; 23 (4)(8) "Commissioner" means the Securities Commissioner and 24 includes the commissioner's designees; 25 (9) "Consumer" means an individual or that individual's legal 26 representative who obtains or has obtained a financial product or service 27 from a financial institution that is to be used primarily for personal, 28 family, or household purposes; 29 (5)(A)(10)(A) “Control” means the power, directly or indirectly, 30 to direct the management or policies of a company, whether through ownership 31 of securities, by contract, or otherwise. 32 (B) A person is presumed to control a company if the 33 person: 34 (i) Is a director, general partner, or executive 35 officer of the company; 36 HB1466 3 02/12/2025 2:18:59 PM ANS120 (ii) Directly or indirectly has the right to vote 1 twenty-five percent (25%) or more of a class of a voting security of the 2 company or has the power to sell or direct the sale of twenty -five percent 3 (25%) or more of a class of voting securities of the company; 4 (iii) In the case of a limited liability company, is 5 a managing member of the limited liability company; or 6 (iv) In the case of a partnership, has the right to 7 receive upon dissolution or has contributed ten percent (10%) or more of the 8 capital of the partnership; 9 (6)(11) “Control affiliate” means a partnership, corporation, 10 trust, limited liability company, or other organization that directly or 11 indirectly controls or is controlled by the applicant; 12 (7)(12) “Control person” means an individual who directly or 13 indirectly exercises control over the applicant; 14 (13)(A) "Corporate governance" means the structure of and how 15 the licensee is managed. 16 (B) "Corporate governance" includes the corporate rules, 17 policies, processes, and practices used to oversee and manage a licensee; 18 (14)(A) "Covered institution servicer” means a nonbank mortgage 19 servicer that: 20 (i) As reported in the mortgage call report, 21 services: 22 (a) Portfolios of two thousand (2,000) or more 23 of one (1) to four (4) unit residential mortgage loans serviced or 24 subserviced for others, excluding whole loans owned; and 25 (b) Loans being interim serviced before sale 26 as of the most recent calendar year end; and 27 (ii) Operates in two (2) or more states, districts, 28 or territories of the United States either currently or as of the prior 29 calendar year end. 30 (B) "Covered institution servicer" does not include: 31 (i) A person exempt from mortgage servicer licensing 32 requirements under this subchapter; 33 (ii) A mortgage servicer that has the status of a 34 tax-exempt organization under 26 U.S.C. § 501(c)(3), as in effect on January 35 1, 2025; or 36 HB1466 4 02/12/2025 2:18:59 PM ANS120 (iii) A mortgage servicer solely owning or conducting 1 reverse mortgage servicing, or both, or the reverse mortgage portfolio 2 administered by a large mortgage servicer; 3 (15) "Customer" means a consumer who has a customer relationship 4 with a financial institution; 5 (16) "Customer information" means a record containing nonpublic 6 personal information about a customer of a financial institution, whether in 7 paper, electronic, or other form, that is handled or maintained by or on 8 behalf of a financial institution or the financial institution’s affiliates; 9 (17) "Customer relationship" means a continuing relationship 10 between a consumer and a financial institution under which the financial 11 institution provides to the consumer one (1) or more financial products or 12 services that are used primarily for personal, family, or household purposes; 13 (8)(18) "Employee" means an individual who is licensed with or 14 employed by a mortgage broker, mortgage banker, or mortgage servicer, whether 15 by employment contract, agency, or other arrangement and regardless of 16 whether the individual is treated as an employee for purposes of compliance 17 with the federal income tax laws; 18 (19) "Encryption" means the transformation of data into a form 19 that results in a low probability of assigning meaning without the use of a 20 protective process or key, consistent with current cryptographic standards 21 and accompanied by appropriate safeguards for cryptographic key material; 22 (9)(A)(20)(A) “Exempt person” means a person not required to be 23 licensed as a mortgage broker, mortgage banker, mortgage servicer, loan 24 officer, or transitional loan officer under this subchapter. 25 (B) “Exempt person” includes any of the following: 26 (i) An employee of a licensee whose responsibilities 27 are limited to clerical and administrative tasks for his or her employer and 28 who does not solicit borrowers, accept applications, or negotiate the terms 29 of loans on behalf of the employer; 30 (ii) An agency or corporate instrumentality of the 31 federal government or any state, county, or municipal government granting 32 mortgage loans under specific authority of the laws of any state or of the 33 United States; 34 (iii) A trust company or industrial loan company 35 chartered under the laws of Arkansas; 36 HB1466 5 02/12/2025 2:18:59 PM ANS120 (iv) A small-business investment corporation licensed 1 under the Small Business Investment Act of 1958, 15 U.S.C. § 661 et seq., as 2 it existed on January 1, 2011 January 1, 2025; 3 (v) A real estate investment trust as defined in 26 4 U.S.C. § 856, as it existed on January 1, 2011 January 1, 2025; 5 (vi) A state or federally chartered bank, an 6 operating subsidiary of a state -chartered bank regulated by the State Bank 7 Department, a savings bank, a savings and loan association, or a credit 8 union, the accounts of which are insured by the Federal Deposit Insurance 9 Corporation or the National Credit Union Administration; 10 (vii) An agricultural loan organization that is 11 subject to licensing, supervision, or auditing by the United States Farm 12 Service Agency, Commodity Credit Corporation, Rural Development Housing and 13 Community Facilities Programs United States Department of Agriculture Rural 14 Development, United States Farm Credit Administration, or the United States 15 Department of Agriculture; 16 (viii) A nonprofit corporation that: 17 (a) Qualifies as a nonprofit entity under § 18 501(c)(3) of the Internal Revenue Code; 19 (b) Is not primarily in the business of 20 soliciting or brokering mortgage loans; and 21 (c) Makes or services mortgage loans to 22 promote home ownership or home improvements for the disadvantaged; 23 (ix)(a) A licensed real estate agent or broker who 24 is performing those activities subject to the regulation of the Arkansas Real 25 Estate Commission. 26 (b) Notwithstanding subdivision (9)(B)(ix)(a) 27 subdivision (20)(B)(ix)(a) of this section, "exempt person" does not include 28 a real estate agent or broker who receives compensation of any kind in 29 connection with the referral, placement, or origination of a mortgage loan; 30 (x) A person who engages in seller -financed 31 transactions or who as a seller of real property receives mortgages, deeds of 32 trust, or other security instruments on real estate as security for a 33 purchase money obligation if: 34 (a) The person does not receive from or hold 35 on behalf of the borrower any funds for the payment of insurance or taxes on 36 HB1466 6 02/12/2025 2:18:59 PM ANS120 the real property; and 1 (b) The seller does not sell the liens or 2 mortgages in the secondary market other than to affiliated or subsidiary 3 persons; 4 (xi) An individual or husband and wife married 5 couple who provide funds for investment in loans secured by a lien on real 6 property on his or her or their own account and who do not: 7 (a) Charge a fee or cause a fee to be paid for 8 any service other than the normal and scheduled rates for escrow, title 9 insurance, and recording services; and 10 (b) Collect funds to be used for the payment 11 of any taxes or insurance premiums on the property securing the loans; 12 (xii) An attorney licensed in Arkansas rendering 13 legal services to his or her client, when the conduct that would subject the 14 attorney to the jurisdiction of this subchapter is ancillary to the provision 15 of the legal services offered; 16 (xiii) A person performing any act under order of 17 any court; 18 (xiv) A person acting as a mortgage broker, mortgage 19 banker, or mortgage servicer for any person located in Arkansas, if the 20 mortgage broker, mortgage banker, or mortgage servicer has no office or 21 employee in Arkansas and the real property that is the subject of the 22 mortgage is located outside of Arkansas; 23 (xv) An officer or employee of an exempt person 24 described in subdivisions (9)(B)(ii) -(xiv) subdivisions (20)(B)(ii) -(xiv) of 25 this section if acting in the scope of employment for the exempt person; and 26 (xvi) A manufactured or modular home retailer and 27 its employees if: 28 (a) The manufactured or modular home retailer 29 or its employees perform only administrative or clerical tasks on behalf of a 30 person required to be licensed under this subchapter; or 31 (b) The manufactured or modular home retailer 32 and its employees: 33 (1) Do not receive compensation or 34 financial gain for engaging in loan officer activities that exceeds the 35 amount of compensation or financial gain that could be received in a 36 HB1466 7 02/12/2025 2:18:59 PM ANS120 comparable cash transaction for a manufactured home; 1 (2) Disclose to the consumer in writing 2 any corporate affiliation with a mortgage banker; 3 (3) Provide referral information for at 4 least one (1) unaffiliated creditor if the manufactured or modular home 5 retailer has a corporate affiliation with a mortgage banker and the mortgage 6 banker offers a recommendation; and 7 (4)(A) Do not directly negotiate loan 8 terms with the consumer or lender. 9 (B) As used in subdivision 10 (9)(B)(xvi)(b)(4)(A) subdivision (20)(B)(xvi)(b)(4)(A) of this section, “loan 11 terms” includes rates, fees, and other costs; 12 (21) "External audit" means a formal report prepared by an 13 independent certified public accountant expressing an opinion on whether 14 financial statements are: 15 (A) Presented fairly, in all material aspects, according 16 to the applicable financial reporting framework; and 17 (B) Inclusive of an evaluation of the adequacy of a 18 company’s internal control structure; 19 (22) "Financial institution" means a mortgage broker, mortgage 20 banker, or mortgage servicer licensed under this subchapter; 21 (23)(A) "Financial product or service" means a product or 22 service that a financial holding company could offer by engaging in a 23 financial activity under section 4(k) of the Bank Holding Company Act of 24 1956, 12 U.S.C. § 1843(k), as it existed on January 1, 2025. 25 (B) "Financial product or service" includes a financial 26 institution’s evaluation or brokerage of information that a financial 27 institution collects in connection with a request or an application from a 28 consumer for a financial product or service; 29 (24) "Information security program" means the administrative, 30 technical, or physical safeguards a financial institution uses to access, 31 collect, distribute, process, protect, store, use, transmit, dispose of, or 32 otherwise handle customer information; 33 (25) "Information system" means a discrete set of electronic 34 information resources organized for the collection, processing, maintenance, 35 use, sharing, dissemination, or disposition of electronic information, 36 HB1466 8 02/12/2025 2:18:59 PM ANS120 including any specialized system, such as industrial controls system or a 1 process controls system, a telephone switching and private branch exchange 2 system, and an environmental control system, that contain customer 3 information or that is connected to a system that contains customer 4 information; 5 (26) "Interim serviced before sale" means the activity of 6 collecting a limited number of contractual mortgage payments immediately 7 after origination on loans held for sale but before the loans have been sold 8 into the secondary market; 9 (27) "Internal audit" means the internal activity of performing 10 independent, objective assurance, and consulting to evaluate and improve the 11 effectiveness of company operations, risk management, internal controls, and 12 governance processes; 13 (28)(A) "Key individual" means an individual who is ultimately 14 responsible for establishing or directing policies and procedures of a 15 licensee. 16 (B) "Key individual" includes without limitation: 17 (i) An executive officer; 18 (ii) A manager; 19 (iii) A director; 20 (iv) A trustee; or 21 (v) A control person; 22 (10)(29) “Licensee” means a loan officer, transitional loan 23 officer, mortgage broker, mortgage banker, or mortgage servicer that is 24 licensed under this subchapter; 25 (11)(A)(30)(A) "Loan officer" means an individual other than an 26 exempt person described in subdivision (9) subdivision (20) of this section 27 who in exchange for compensation as an employee of or who otherwise receives 28 compensation or remuneration from a mortgage broker or a mortgage banker: 29 (i) Solicits or offers to solicit an application for 30 a mortgage loan; 31 (ii) Accepts or offers to accept an application for 32 a mortgage loan; 33 (iii) Negotiates or offers to negotiate the terms or 34 conditions of a mortgage loan; 35 (iv) Issues or offers to issue a mortgage loan 36 HB1466 9 02/12/2025 2:18:59 PM ANS120 commitment or interest rate guarantee agreement; or 1 (v) Provides or offers to provide modification of a 2 mortgage loan. 3 (B) “Loan officer” does not include: 4 (i) An individual who performs clerical or 5 administrative tasks in the processing of a mortgage loan at the direction of 6 and subject to the supervision and instruction of a licensed loan officer; 7 (ii) An underwriter if the individual performs no 8 activities under subdivision (11)(A) subdivision (30)(A) of this section; or 9 (iii) An individual who is solely involved in 10 extensions of credit relating to timeshare plans, as that term is defined in 11 11 U.S.C. § 101(53D), as it existed on January 1, 2011 January 1, 2025; 12 (12)(31) "Make a mortgage loan" means to close a mortgage loan, 13 to advance funds, to offer to advance funds, or to make a commitment to 14 advance funds to a borrower under a mortgage loan; 15 (13)(A)(32)(A) "Managing principal" means a person who meets the 16 requirements of § 23 -39-508 and who agrees to be primarily responsible for 17 the operations of a licensed mortgage broker, mortgage banker, or mortgage 18 servicer. 19 (B) "Managing principal" includes a qualifying individual; 20 (14)(33) "Mortgage banker" means a person who engages in the 21 business of making mortgage loans for compensation or other gain; 22 (15)(34) "Mortgage broker" means a person who for compensation 23 or other gain or in the expectation of compensation or other gain and, 24 regardless of whether the acts are done directly or indirectly, through 25 contact by telephone, by electronic means, by mail, or in person with the 26 borrowers or potential borrowers: 27 (A) Accepts or offers to accept an application for a 28 mortgage loan; 29 (B) Solicits or offers to solicit an application for a 30 mortgage loan; 31 (C) Negotiates or offers to negotiate the terms or 32 conditions of a mortgage loan; or 33 (D) Issues or offers to issue mortgage loan commitments or 34 interest rate guarantee agreements to borrowers; 35 (35) "Mortgage call report" means a quarterly or annual report 36 HB1466 10 02/12/2025 2:18:59 PM ANS120 of residential real estate loan origination, servicing, and financial 1 information completed by a company licensed through the Nationwide Multistate 2 Licensing System and Registry; 3 (16)(36)(A) "Mortgage loan" means a loan primarily for personal, 4 family, or household use that is secured by a mortgage, deed of trust, 5 reverse mortgage, or other equivalent consensual security interest 6 encumbering: 7 (A)(i) A dwelling as defined in section 1602(w) of 8 the Truth in Lending Act, 15 U.S.C. § 1601 et seq., as it existed on January 9 1, 2011 January 1, 2025; or 10 (B)(ii) Residential real estate upon which is 11 constructed or intended to be constructed a dwelling . 12 (B) "Mortgage loan" includes a residential mortgage loan ; 13 (17)(A)(37)(A) “Mortgage servicer” means : 14 (i) An entity performing the routine administration 15 of a residential mortgage loan on behalf of an owner of the related mortgage 16 under the terms of a servicing contract; or 17 (ii) a A person that receives or has the right to 18 receive from or on behalf of a borrower: 19 (i)(a) Funds or credits in payment for a 20 mortgage loan; or 21 (ii)(b) The taxes or insurance associated with 22 a mortgage loan. 23 (B) In the case of a home equity conversion mortgage or a 24 reverse mortgage, "mortgage servicer" includes a person that makes a payment 25 to the borrower; 26 (38) "Mortgage servicing rights" means the contractual right to 27 service residential mortgage loans on behalf of the owner of the associated 28 mortgage in exchange for specified compensation according to a servicing 29 contract; 30 (39) "Multifactor authentication" means authentication through 31 verification of at least two (2) of the following types of authentication 32 factors: 33 (A) Knowledge factors, including without limitation a 34 password; 35 (B) Possession factors, including without limitation a 36 HB1466 11 02/12/2025 2:18:59 PM ANS120 token; or 1 (C) Inherence factors, including without limitation 2 biometric characteristics; 3 (40)(A) "Nonpublic personal information" means: 4 (i) Personally identifiable financial information; 5 and 6 (ii) A list, description, or other grouping of 7 consumers, and publicly available information pertaining to a consumer, that 8 is derived using personally identifiable financial information that is not 9 publicly available. 10 (B) "Nonpublic personal information" includes without 11 limitation a list of individuals’ names and street addresses that is derived 12 in whole or in part using personally identifiable financial information that 13 is not publicly available. 14 (C) "Nonpublic personal information" does not include: 15 (i) Publicly available information except as 16 included on a list described in subdivision (40)(A)(ii) of this section; 17 (ii) A list, description, or other grouping of 18 consumers, and publicly available information pertaining to the list, 19 description, or other grouping of consumers, that is derived without using 20 personally identifiable financial information that is not publicly available; 21 or 22 (iii) A list of individuals’ names and addresses 23 that contains only publicly available information and is not: 24 (a) Derived, in whole or in part, using 25 personally identifiable financial information that is not publicly available; 26 and 27 (b) Disclosed in a manner that indicates that 28 any of the individuals on the list is a consumer of a financial institution; 29 (41)(A) "Notification event" means acquisition of unencrypted 30 customer information without the authorization of the customer to which the 31 information pertains. 32 (B) For purposes of subdivision (41)(A) of this section: 33 (i) Customer information is considered unencrypted 34 if the encryption key was accessed by an unauthorized person; and 35 (ii) Unauthorized acquisition is presumed to include 36 HB1466 12 02/12/2025 2:18:59 PM ANS120 unauthorized access to unencrypted customer information unless a financial 1 institution has reliable evidence showing that there has not been, or could 2 not reasonably have been, unauthorized acquisition of the customer 3 information; 4 (42) "Operating liquidity" means the funds necessary to perform 5 normal business operations, including payment of rent, salaries, interest 6 expense, and other typical expenses associated with operating an entity; 7 (18)(43) "Operating subsidiary" means a separate corporation, 8 limited liability company, or similar entity in which a national or state 9 bank, savings and loan association, or credit union, the accounts of which 10 are insured by the Federal Deposit Insurance Corporation or the National 11 Credit Union Administration, maintains more than fifty percent (50%) voting 12 rights, a controlling interest, or otherwise controls the subsidiary and no 13 other party controls more than fifty percent (50%) of the voting rights or a 14 controlling interest in the subsidiary; 15 (44) "Penetration testing" means a test methodology in which 16 assessors attempt to circumvent or defeat the security features of an 17 information system by attempting penetration of databases or controls from 18 outside or inside a financial institution’s information system; 19 (19)(45) "Person" means an individual, partnership, limited 20 liability company, limited partnership, corporation, association, or other 21 group engaged in joint business activities, however organized; 22 (46)(A) "Personally identifiable financial information" means 23 information: 24 (i) A consumer provides to a financial institution 25 to obtain a financial product or service from a financial institution; 26 (ii) About a consumer resulting from a transaction 27 involving a financial product or service between a financial institution and 28 a consumer; or 29 (iii) A financial institution otherwise obtains 30 about a consumer in connection with providing a financial product or service 31 to that consumer. 32 (B) "Personally identifiable financial information" 33 includes: 34 (i) Information a consumer provides to a financial 35 institution on an application to obtain a loan, credit card, or other 36 HB1466 13 02/12/2025 2:18:59 PM ANS120 financial product or service; 1 (ii) Account balance information, payment history, 2 overdraft history, and credit or debit card purchase information; 3 (iii) The fact that an individual is or has been a 4 financial institution's customer or has obtained a financial product or 5 service from a financial institution; 6 (iv) Information about a financial institution’s 7 consumer if the information is disclosed in a manner that indicates that the 8 individual is or has been the financial institution’s consumer; 9 (v) Information that a consumer provides to a 10 financial institution or that a financial institution or a financial 11 institution’s agent otherwise obtains in connection with collecting on or 12 servicing a credit account; 13 (vi) Information a financial institution collects 14 through an internet cookie or an information collecting device from a 15 computer server; and 16 (vii) Information from a consumer report. 17 (C) "Personally identifiable financial information" does 18 not include: 19 (i) A list of names and addresses of customers of an 20 entity that is not a financial institution; and 21 (ii) Information that does not identify a consumer, 22 including aggregate information or blind data that does not contain personal 23 identifiers such as account numbers, names, or addresses; 24 (20)(47) "Principal place of business" means a stationary 25 construction consisting of at least one (1) enclosed room or building in 26 which negotiations of mortgage loan transactions of others may be conducted 27 in private or in which the primary business functions of the licensee are 28 conducted; 29 (48)(A) "Publicly available information" means information that 30 a financial institution has a reasonable basis to believe is lawfully made 31 available to the public from: 32 (i) Federal, state, or local government records; 33 (ii) Widely distributed media; or 34 (iii) Disclosures to the public that are required to 35 be made by federal, state, or local law. 36 HB1466 14 02/12/2025 2:18:59 PM ANS120 (B) "Publicly available information" includes without 1 limitation: 2 (i) Information in government records, including 3 information in government real estate records and security interest filings; 4 and 5 (ii)(a) Information from widely distributed media, 6 including information from a telephone book, television or radio program, 7 newspaper, or website that is available to the public on an unrestricted 8 basis. 9 (b) A website is not restricted under 10 subdivision (48)(B)(ii)(a) of this section merely because an internet service 11 provider or a site operator requires a fee or a password, so long as access 12 is available to the public. 13 (C) For purposes of this subdivision (48), a financial 14 institution has a reasonable basis to believe that: 15 (i) Information is lawfully made available to the 16 public if the financial institution has taken steps to determine: 17 (a) That the information is of the type that 18 is available to the public; and 19 (b) Whether an individual can direct that the 20 information not be made available to the public and, if so, that the 21 financial institution’s consumer has not directed that the information not be 22 made available to the public; 23 (ii) Mortgage information is lawfully made available 24 to the public if the financial institution determines that the information is 25 of the type included on the public record in the jurisdiction where the 26 mortgage would be recorded; and 27 (iii) An individual’s telephone number is lawfully 28 made available to the public if the financial institution has located the 29 telephone number in a telephone directory or the consumer has informed the 30 financial institution that the telephone number is not unlisted; 31 (49) "Qualified individual" means an individual designated by a 32 financial institution to oversee, implement, and enforce the financial 33 institution’s information security program; 34 (50) "Residential mortgage loans serviced" means a specific 35 portfolio or portfolios of residential mortgage loans for which a licensee is 36 HB1466 15 02/12/2025 2:18:59 PM ANS120 contractually responsible to the owner or owners of the mortgage loans for 1 the defined servicing activities; 2 (21)(51) "Reverse mortgage" means a nonrecourse loan that pays a 3 homeowner loan proceeds drawn from accumulated home equity; 4 (52) "Risk management assessment" means the functional 5 evaluations performed under the risk management program and reports provided 6 to a board of directors under a relevant governance protocol; 7 (53) "Risk management program" means the policies and procedures 8 designed to identify, measure, monitor, and mitigate risk sufficient for the 9 level of sophistication of a covered institution servicer; 10 (54) "Security event" means an event resulting in unauthorized 11 access to, or disruption or misuse of: 12 (A) An information system or information stored on the 13 information system; or 14 (B) Customer information held in physical form; 15 (55) "Service provider" means a person or entity that receives, 16 maintains, processes, or otherwise is permitted access to customer 17 information through its provision of services directly to a financial 18 institution that is subject to this subchapter; 19 (56) "Servicing liquidity" means the financial resources 20 necessary to manage liquidity risk arising from servicing functions required 21 in acquiring and financing mortgage servicing rights, hedging costs, and 22 margin calls associated with the mortgage servicing rights asset and 23 financing facilities and advances or costs of advance financing for 24 principal, interest, taxes, insurance, and any other servicing related 25 advances; 26 (22)(57) "Sponsor" means a mortgage broker or mortgage banker 27 licensed under this subchapter that has assumed the responsibility for and 28 agrees to supervise the actions of a loan officer or transitional loan 29 officer; 30 (58) "Tangible net worth" means the total equity less: 31 (A) The receivables due from related entities; 32 (B) Goodwill and other intangibles; and 33 (C) Pledged assets; 34 (23)(59) "Transitional loan officer" means an individual who, in 35 exchange for compensation as an employee of, or who otherwise receives 36 HB1466 16 02/12/2025 2:18:59 PM ANS120 compensation or remuneration from, a mortgage broker or a mortgage banker, is 1 authorized to act as a loan officer subject to a transitional loan officer 2 license; 3 (24)(60) "Transitional loan officer license" means a license 4 that: 5 (A) Is issued to an individual who is employed and 6 sponsored by a mortgage banker or mortgage broker licensed under this 7 subchapter; 8 (B) Is limited to a term of no more than one hundred 9 twenty (120) days; and 10 (C) Is not subject to reapplication, renewal, or extension 11 by the commissioner; and 12 (25)(61) "Unique identifier" means a number or other identifier 13 assigned by protocols established by the automated licensing system approved 14 by the commissioner; and 15 (62) "Whole loans" mean those loans in which a mortgage and the 16 underlying credit risk is owned and held on the balance sheet of an entity 17 with all ownership rights . 18 19 SECTION 2. Arkansas Code § 23 -39-504 is amended to read as follows: 20 23-39-504. Rulemaking authority Authority. 21 (a) The Securities Commissioner may adopt any rules that he or she 22 deems necessary to: 23 (1) Carry out the provisions of this subchapter; 24 (2) Provide for the protection of the borrowing public; and 25 (3) Provide any requirements necessary for the State of Arkansas 26 to participate in a multistate automated licensing system; and 27 (4) Instruct mortgage brokers, mortgage bankers, mortgage 28 servicers, loan officers, and transitional loan officers in interpreting this 29 subchapter. 30 (b) The commissioner may: 31 (1) If risk is determined by a formal review of a specific 32 covered institution servicer to be extremely high, order or direct the 33 covered institution servicer to satisfy additional conditions necessary to 34 ensure that the covered institution servicer will continue to operate in a 35 safe and sound manner and be able to continue to service loans in compliance 36 HB1466 17 02/12/2025 2:18:59 PM ANS120 with state law or rule and federal law or regulations; 1 (2) If risk is determined by a formal review of a specific 2 covered institution servicer to be extremely low, provide notice that all or 3 part of this subchapter is not applicable to the covered institution 4 servicer; and 5 (3) If economic, environmental, or societal events are 6 determined to be of severity to warrant a temporary suspension of all or 7 certain sections of this subchapter, provide public notice of the temporary 8 suspension. 9 10 SECTION 3. Arkansas Code § 23 -39-505(f), concerning the surety bond 11 under the Fair Mortgage Lending Act, is amended to read as follows: 12 (f)(1) Each mortgage broker, mortgage banker, and mortgage servicer 13 shall post a surety bond in an amount: 14 (A) Based upon loan activity during the previous year; 15 (B) Not less than one hundred thousand dollars ($100,000); 16 and 17 (C) As prescribed by rule or order of the commissioner. 18 (2) The surety bond shall : 19 (A) be Be in a form satisfactory to the commissioner ; and 20 (B) Run to the State of Arkansas for benefit of a claimant 21 against the licensee to secure the faithful performance of the obligations of 22 the licensee under this subchapter . 23 (3)(A) A party having a claim against a licensee may bring suit 24 directly on the surety bond of the licensee under this subsection or the 25 commissioner may bring suit on behalf of a claimant in one (1) action or in 26 successive actions. 27 (B) A consumer claim shall be given priority in recovering 28 from the surety bond. 29 (C) Every bond shall provide for suit on the bond by any 30 person who has a cause of action under this subchapter. 31 (4) The aggregate liability of the surety shall not exceed the 32 principal sum of the bond. 33 (5) A surety bond shall cover claims for at least five (5) years 34 after the licensee ceases to provide mortgage services in this state or 35 longer if required by the commissioner. 36 HB1466 18 02/12/2025 2:18:59 PM ANS120 (6)(A) A surety bond shall remain in effect until cancellation. 1 (B) The cancellation of a surety bond shall occur only 2 after sixty (60) days' written notice to the commissioner. 3 (C) The cancellation of a surety bond shall not affect 4 liability incurred or accrued during the sixty -day period under subdivision 5 (f)(6)(B) of this section. 6 (7)(A) If an action is commenced on a licensee's surety bond, 7 the commissioner may require the filing of a new surety bond. 8 (B) If a new surety bond is required under subdivision 9 (f)(7)(A) of this section, the licensee shall file a replacement surety bond 10 in the required amount specified under subdivision (f)(1)(B) of this section 11 within thirty (30) days. 12 (C) Immediately upon recovery of an action on the surety 13 bond, the licensee shall file a new surety bond. 14 15 SECTION 4. Arkansas Code § 23 -39-505(g), concerning audited financial 16 statements under the Fair Mortgage Lending Act, is amended to read as 17 follows: 18 (g)(1) An applicant filing for licensure as a mortgage banker or 19 mortgage servicer shall file with the commissioner as part of his or her 20 application audited financial statements that reflect that the applicant has 21 a net worth of at least twenty -five thousand dollars ($25,000) and are:. 22 (1) Prepared by an independent certified public accountant: 23 (2) Prepared according to: 24 (A) Generally accepted accounting principles as 25 promulgated by the Financial Accounting Standards Board; or 26 (B) International financial reporting standards 27 promulgated by the International Financial Reporting Standards Foundation and 28 the International Accounting Standards Board; 29 (3) Accompanied by an opinion acceptable to the commissioner; 30 and 31 (4) For purposes of complying with subdivision (g)(1) of this 32 section, the financial statement shall be: 33 (A) Determined according to: 34 (i) Generally accepted accounting principles as 35 promulgated by the Financial Accounting Standards Board; or 36 HB1466 19 02/12/2025 2:18:59 PM ANS120 (ii) The international financial reporting standards 1 promulgated by the International Financial Reporting Standards Foundation and 2 the International Accounting Standards Board; and 3 (B) Accompanied by an opinion acceptable to the 4 commissioner; 5 (C) Dated within fifteen (15) months preceding the date on 6 which the application is filed. 7 8 SECTION 5. Arkansas Code § 23 -39-505, concerning qualifications for a 9 license under the Fair Mortgage Lending Act, is amended to add additional 10 subsections to read as follows: 11 (p)(1) An applicant filing for licensure as a mortgage servicer but 12 that does not operate as a covered institution servicer shall file with the 13 commissioner as part of his or her application audited financial statements 14 that reflect that the applicant has a net worth of at least one hundred 15 thousand dollars ($100,000). 16 (2) For the purposes of complying with subdivision (p)(1) of 17 this section, the financial statement shall be: 18 (A) Determined according to: 19 (i) Generally accepted accounting principles as 20 promulgated by the Financial Accounting Standards Board; or 21 (ii) The international financial reporting standards 22 promulgated by the International Financial Reporting Standards Foundation and 23 the International Accounting Standards Board; 24 (B) Accompanied by an opinion acceptable to the 25 commissioner; and 26 (C) Dated within fifteen (15) months preceding the date on 27 which the application is filed. 28 (3)(A) An applicant applying to service Arkansas residential 29 mortgage loans may apply to the commissioner to waive or adjust one (1) or 30 more of the net worth requirements under subdivision (p)(1) or subdivision 31 (p)(2) of this section. 32 (B)(i) In reviewing a request to waive or adjust one (1) 33 or more of the net worth requirements under subdivision (p)(1) or subdivision 34 (p)(2) of this section, the commissioner may consider the number and types of 35 loans being serviced and whether the licensee has a positive net worth and 36 HB1466 20 02/12/2025 2:18:59 PM ANS120 adequate operating reserves. 1 (ii) As used in this subdivision (p)(3)(B), 2 “operating reserves” means the funds set aside in anticipation of future 3 payments or obligations and are included in servicing liquidity. 4 (q)(1) An applicant filing for licensure as a mortgage servicer that 5 operates as a covered institution servicer shall file with the commissioner 6 as part of his or her application proof that the applicant is in compliance 7 with: 8 (A) The Federal Housing Finance Agency's Eligibility 9 Requirements for Enterprise Single -Family Seller/Servicers for minimum 10 capital ratio; and 11 (B) The net worth and servicing liquidity requirements, 12 whether or not the mortgage servicer is approved for government -sponsored 13 enterprise servicing. 14 (2) For the purposes of complying with subdivision (q)(1) of 15 this section, the financial data shall be: 16 (A) Determined according to: 17 (i) Generally accepted accounting principles as 18 promulgated by the Financial Accounting Standards Board; or 19 (ii) The international financial reporting standards 20 promulgated by the International Financial Reporting Standards Foundation and 21 the International Accounting Standards Board; 22 (B) Accompanied by an opinion acceptable to the 23 commissioner; and 24 (C) Dated within fifteen (15) months preceding the date on 25 which the application is filed. 26 27 SECTION 6. Arkansas Code § 23 -39-506(f), concerning audited financial 28 statements under the Fair Mortgage Lending Act, is amended to read as 29 follows: 30 (f)(1) A mortgage banker or a mortgage servicer shall submit audited 31 financial statements to the commissioner within ninety (90) days after the 32 end of the mortgage banker's or mortgage servicer's fiscal year. 33 (2) The audited financial statements submitted to the 34 commissioner under subdivision (f)(1) of this section shall: 35 (A) Reflect that the mortgage banker or mortgage servicer 36 HB1466 21 02/12/2025 2:18:59 PM ANS120 has a net worth of at least twenty -five thousand dollars ($25,000); and 1 (B) Comply with the requirements of § 23 -39-505(g)(1)-(3). 2 (3)(A) Failure to timely submit audited financial statements to 3 the commissioner shall result in a late fee of two hundred fifty dollars 4 ($250). 5 (B) All or part of the late fee may be waived by the 6 commissioner for good cause. 7 8 SECTION 7. Arkansas Code § 23 -39-506, concerning license renewal under 9 the Fair Mortgage Lending Act, is amended to add additional subsections to 10 read as follows: 11 (g)(1) A mortgage servicer subject to § 23 -39-505(p) or § 23-39-505(q) 12 shall submit audited financial statements to the commissioner within ninety 13 (90) days after the end of the mortgage servicer's fiscal year. 14 (2) The audited financial statements submitted to the 15 commissioner under subdivision (g)(1) of this section shall reflect that the 16 mortgage servicer has a net worth that remains in compliance with § 23-39-17 505(p) or § 23-39-505(q), as applicable. 18 (3)(A) A licensee servicing Arkansas residential mortgage loans, 19 other than a covered institution servicer, may apply to the commissioner to 20 waive or adjust one (1) or more of the net worth requirements. 21 (B) In considering a request to waive or adjust one (1) or 22 more of the net worth requirements, the commissioner shall consider the 23 number and types of loans being serviced and whether the licensee has a 24 positive net worth and adequate operating reserves. 25 (C) For purposes of this section, “operating reserves” 26 means the funds set aside in anticipation of future payments or obligations 27 and are included in liquidity. 28 (4)(A) Failure to timely submit audited financial statements to 29 the commissioner shall result in a late fee of two hundred fifty dollars 30 ($250). 31 (B) All or part of the late fee may be waived by the 32 commissioner for good cause. 33 (h) A covered institution servicer shall remain in compliance with the 34 requirements of § 23 -39-505(q) and § 23-39-519. 35 36 HB1466 22 02/12/2025 2:18:59 PM ANS120 SECTION 8. Arkansas Code Title 23, Chapter 39, Subchapter 5, is 1 amended to add additional sections to read as follows: 2 23-39-519. Prudential standards for covered institution servicers — 3 Financial condition. 4 (a) A covered institution servicer shall meet or exceed the minimum 5 financial requirements of the Federal Housing Finance Agency's Eligibility 6 Requirements for Enterprise Single -Family Seller/Servicers in order to 7 maintain the capital and servicing liquidity as required by this section and 8 § 23-39-505(q). 9 (b) All financial data shall be determined according to generally 10 accepted accounting principles or the international financial reporting 11 standards promulgated by the International Financial Reporting Standards 12 Foundation and the International Accounting Standards Board. 13 (c) A covered institution servicer that meets the Federal Housing 14 Finance Agency's Eligibility Requirements for Enterprise Single -Family 15 Seller/Servicers for capital, net worth ratio, and servicing liquidity, 16 whether or not the servicer is approved for government -sponsored enterprises 17 servicing, or Federal National Mortgage Association servicing, or Federal 18 Home Loan Mortgage Corporation servicing, satisfies the requirements of 19 subsection (a) and subsection (b) of this section. 20 (d)(1) A covered institution servicer shall maintain written policies 21 and procedures implementing the capital and servicing liquidity requirements. 22 (2) The policies and procedures under subdivision (d)(1) of this 23 section shall include a sustainable written methodology for satisfying the 24 requirements of subsection (a) of this section and be available to the 25 Securities Commissioner upon request. 26 (e)(1) A covered institution servicer under this subchapter shall: 27 (A) Maintain sufficient allowable assets for liquidity in 28 addition to the amounts required for servicing liquidity to cover normal 29 business operations; and 30 (B) Have in place sound cash management and business 31 operating plans that match the size and sophistication of the covered 32 institution servicer to ensure normal business operations. 33 (2)(A) The management or key individual of a covered institution 34 servicer shall develop, establish, and implement plans, policies, and 35 procedures for maintaining operating liquidity sufficient for the ongoing 36 HB1466 23 02/12/2025 2:18:59 PM ANS120 needs of the covered institution servicer. 1 (B) The plans, policies, and procedures under subdivision 2 (e)(2)(A) of this section shall: 3 (i) Contain sustainable, written methodologies for 4 maintaining sufficient operating liquidity; and 5 (ii) Be available to the commissioner upon request. 6 7 23-39-520. Corporate governance for covered institution servicers. 8 (a) A covered institution servicer shall establish and maintain a 9 board of directors who are responsible for the oversight of the covered 10 institution servicer. 11 (b) For a covered institution servicer that is not approved to service 12 loans by a government -sponsored enterprise, the Federal National Mortgage 13 Association and the Federal Home Loan Mortgage Corporation, or the Government 14 National Mortgage Association, or when these federal agencies have granted 15 approval for a board alternative, a covered institution servicer may 16 establish a similar body constituted to exercise oversight and fulfill the 17 board of directors’ responsibilities under subsection (c) of this section. 18 (c) The board of directors shall be responsible for: 19 (1) Establishing a written corporate governance framework, 20 including appropriate internal controls designed to monitor corporate 21 governance and assess compliance with the corporate governance framework, 22 available to the Securities Commissioner upon request; 23 (2) Monitoring and ensuring the covered institution servicer's 24 compliance with the corporate governance framework and this subchapter; and 25 (3) Accurate and timely regulatory reporting, including without 26 limitation the requirements for filing the mortgage call report. 27 (d)(1) The board of directors shall establish internal audit 28 requirements that are appropriate for the size, complexity, and risk profile 29 of the covered institution servicer, with appropriate independence to provide 30 a reliable evaluation of the covered institution servicer’s internal control 31 structure, risk management, and governance. 32 (2) Internal audit requirements established by the board of 33 directors and the results of internal audits shall be made available to the 34 commissioner upon request. 35 (e)(1) A covered institution servicer shall receive an external audit, 36 HB1466 24 02/12/2025 2:18:59 PM ANS120 including audited financial statements and audit reports, conducted by an 1 independent certified public accountant annually. 2 (2) The external audit required under subdivision (e)(1) of this 3 section shall: 4 (A) Be available to the commissioner upon request; and 5 (B) Include at a minimum: 6 (i) Annual financial statements including a balance 7 sheet, statement of operations income statement and cash flows, notes, and 8 supplemental schedules, prepared according to generally accepted accounting 9 principles; 10 (ii) An assessment of the internal control 11 structure; 12 (iii) A computation of tangible net worth; 13 (iv) Validation of mortgage servicing rights 14 valuation and reserve methodology, if applicable; 15 (v) Verification of adequate fidelity and errors and 16 omissions insurance; and 17 (vi) Testing of controls related to risk management 18 activities, including compliance and stress testing, if applicable. 19 (f)(1) A covered institution servicer shall establish a risk 20 management program under the oversight of the board of directors that is 21 available to the commissioner upon request that identifies, measures, 22 monitors, and controls risk sufficient for the level of sophistication of the 23 covered institution servicer. 24 (2) The risk management program required under subdivision 25 (f)(1) of this section shall: 26 (A) Have appropriate processes and models in place to 27 measure, monitor, and mitigate financial risks and changes to the risk 28 profile of the covered institution servicer and assets being serviced; and 29 (B) Be scaled to the complexity of the covered institution 30 servicer, but be sufficiently robust to manage risks in several areas, 31 including without limitation: 32 (i) Credit risk, including the potential that a 33 borrower or counterparty will fail to perform on an obligation; 34 (ii) Servicing liquidity risk, including the 35 potential that the covered institution servicer will be unable to meet the 36 HB1466 25 02/12/2025 2:18:59 PM ANS120 covered institution servicer's obligations as the obligations come due 1 because of an inability to liquidate assets or obtain adequate funding or 2 that it cannot easily unwind or offset specific exposures; 3 (iii) Operational risk, including the risk resulting 4 from inadequate or failed internal processes, people, and systems or from 5 external events; 6 (iv) Market risk, including the risk to the covered 7 institution servicer’s condition resulting from adverse movements in market 8 rates or prices; 9 (v) Compliance risk, including the risk of 10 regulatory sanctions, fines, penalties, or losses resulting from failure to 11 comply with laws, rules, regulations, or other supervisory requirements 12 applicable to a covered institution servicer; 13 (vi) Legal risk, including the potential that 14 actions against the covered institution servicer that result in unenforceable 15 contracts, lawsuits, legal sanctions, or adverse judgments can disrupt or 16 otherwise negatively affect the operations or condition of the covered 17 institution servicer; and 18 (vii) Reputation risk, including the risk to 19 earnings and capital arising from negative publicity regarding the covered 20 institution servicer’s business practices. 21 (g)(1) A covered institution servicer shall conduct a risk management 22 assessment on an annual basis concluding with a formal report to the board of 23 directors and be available to the commissioner upon request. 24 (2) Evidence of risk management activities throughout the year 25 shall be maintained and made part of the report, including findings of issues 26 and the response to address the findings made in the report. 27 28 23-39-521. Standards for safeguarding customer information. 29 (a) A financial institution shall develop, implement, and maintain a 30 comprehensive information security program. 31 (b) The information security program under subsection (a) of this 32 section shall: 33 (1) Be written in one (1) or more readily accessible parts; and 34 (2) Contain administrative, technical, and physical safeguards 35 that are appropriate to the financial institution’s size and complexity, the 36 HB1466 26 02/12/2025 2:18:59 PM ANS120 nature and scope of the financial institution’s activities, and the 1 sensitivity of any customer information at issue. 2 (c) The information security program shall include the information 3 required under § 23-39-522. 4 5 23-39-522. Information security program required elements. 6 (a) In order for a financial institution to develop, implement, and 7 maintain an information security program, the financial institution shall 8 comply with this section. 9 (b)(1) A financial institution shall designate a qualified individual 10 responsible for overseeing and implementing the financial institution’s 11 information security program and enforcing an information security program. 12 (2)(A) The qualified individual may be employed by the financial 13 institution, an affiliate, or a service provider. 14 (B) If a financial institution designates an individual 15 employed by an affiliate or a service provider, the financial institution 16 shall: 17 (i) Retain responsibility for compliance with this 18 section; 19 (ii) Designate a senior member of the financial 20 institution’s personnel to be responsible for direction and oversight of the 21 qualified individual; and 22 (iii) Require the service provider or affiliate to 23 maintain an information security program that protects the financial 24 institution in accordance with the requirements of this section. 25 (c)(1) A financial institution shall base the financial institution’s 26 information security program on a risk assessment that: 27 (A) Identifies reasonably foreseeable internal and 28 external risks to the security, confidentiality, and integrity of customer 29 information that could result in the unauthorized disclosure, misuse, 30 alteration, destruction, or other compromise of the information; and 31 (B) Assesses the sufficiency of any safeguards in place to 32 control these risks. 33 (2) The risk assessment shall be written and include: 34 (A) Criteria for the evaluation and categorization of 35 identified security risks or threats the financial institution faces; 36 HB1466 27 02/12/2025 2:18:59 PM ANS120 (B) Criteria for the assessment of the confidentiality, 1 integrity, and availability of the financial institution’s information 2 systems and customer information, including the adequacy of the existing 3 controls in the context of the identified risks or threats the financial 4 institution faces; and 5 (C) Requirements describing how identified risks will be 6 mitigated or accepted based on the risk assessment and how the information 7 security program will address the risks. 8 (3) A financial institution shall periodically perform 9 additional risk assessments that: 10 (A) Reexamine the reasonably foreseeable internal and 11 external risks to the security, confidentiality, and integrity of customer 12 information that could result in the unauthorized disclosure, misuse, 13 alteration, destruction, or other compromise of the customer information; and 14 (B) Reassess the sufficiency of any safeguards in place to 15 control these risks. 16 (d) A financial institution shall design and implement safeguards to 17 control the risks the financial institution identifies through the risk 18 assessment as required under subsection (c) of this section, including 19 without limitation: 20 (1) Implementing and periodically reviewing access controls, 21 including technical and, as appropriate, physical controls, to: 22 (A) Authenticate and permit access only to authorized 23 users to protect against the unauthorized acquisition of customer 24 information; and 25 (B) Limit authorized users’ access only to customer 26 information that the authorized user needs to perform the authorized user’s 27 duties and functions, or in the case of customers, to access the customer’s 28 own customer information; 29 (2) Identifying and managing the data, personnel, devices, 30 systems, and facilities that enable the financial institution to achieve 31 business purposes according to the financial institution's relative 32 importance to business objectives and the financial institution’s risk 33 strategy; 34 (3)(A) Protecting by encryption all customer information held or 35 transmitted by the financial institution both in transit over external 36 HB1466 28 02/12/2025 2:18:59 PM ANS120 networks and at rest. 1 (B) To the extent the financial institution determines 2 that encryption of customer information, either in transit over external 3 networks or at rest, is infeasible, the financial institution may instead 4 secure the customer information using effective alternative compensating 5 controls reviewed and approved by the financial institution’s qualified 6 individual; 7 (4) Adopting secure development practices for in -house developed 8 applications utilized by the financial institution for transmitting, 9 accessing, or storing customer information and procedures for evaluating, 10 assessing, or testing the security of externally developed applications the 11 financial institution utilizes to transmit, access, or store customer 12 information; 13 (5) Implementing multifactor authentication for an individual 14 accessing an information system, unless the financial institution’s qualified 15 individual has approved in writing the use of reasonably equivalent or more 16 secure access controls; 17 (6) Developing, implementing, and maintaining procedures for the 18 secure disposal of customer information in any format no later than two (2) 19 years after the last date the customer information is used in connection with 20 the provision of a financial product or service to the customer, unless the 21 customer information is: 22 (A) Necessary for business operations or for other 23 legitimate business purposes; 24 (B) Otherwise required to be retained by state law or 25 rule, or federal law or regulation; or 26 (C) Where targeted disposal is not reasonably feasible due 27 to the manner in which the information is maintained; 28 (7) Periodically reviewing the financial institution’s data 29 retention policy to minimize the unnecessary retention of data; 30 (8) Adopting procedures for change management; and 31 (9) Implementing policies, procedures, and controls designed to 32 monitor and log the activity of authorized users and detect unauthorized 33 access or use of, or tampering with, customer information by these users. 34 (e)(1) A financial institution shall regularly test or otherwise 35 monitor the effectiveness of the safeguards' key controls, systems, and 36 HB1466 29 02/12/2025 2:18:59 PM ANS120 procedures of the safeguards' required under this section, including those to 1 detect actual and attempted attacks on, or intrusions into, information 2 systems. 3 (2)(A) For information systems, monitoring and testing shall 4 include continuous monitoring or periodic penetration testing and 5 vulnerability assessments. 6 (B) Absent effective continuous monitoring or other 7 systems to detect, on an ongoing basis, changes in information systems that 8 may create vulnerabilities, the financial institution shall conduct: 9 (i) Annual penetration testing of a financial 10 institution’s information systems determined each given year based on 11 relevant identified risks according to the risk assessment; and 12 (ii) Vulnerability assessments, including a systemic 13 scan or review of an information system reasonably designed to identify 14 publicly known security vulnerabilities in the financial institution’s 15 information systems based on the risk assessment, at least every six (6) 16 months, and whenever there are: 17 (a) Material changes to the financial 18 institution’s operations or business arrangements; and 19 (b) Circumstances the financial institution 20 knows or has reason to know may have a material impact on the financial 21 institution’s information security program. 22 (f) A financial institution shall implement policies and procedures to 23 ensure that personnel are able to enact the financial institution’s 24 information security program by: 25 (1) Providing the financial institution’s personnel with 26 security awareness training that is updated as necessary to reflect risks 27 identified by the risk assessment; 28 (2) Utilizing qualified information security personnel employed 29 by the financial institution or an affiliate or a service provider sufficient 30 to manage the financial institution’s information security risks and to 31 perform or oversee the information security program; 32 (3) Providing information security personnel with security 33 updates and training sufficient to address relevant security risks; and 34 (4) Verifying that key information security personnel take steps 35 to maintain current knowledge of changing information security threats and 36 HB1466 30 02/12/2025 2:18:59 PM ANS120 countermeasures. 1 (g) A financial institution shall oversee service providers by: 2 (1) Taking reasonable steps to select and retain service 3 providers that are capable of maintaining appropriate safeguards for the 4 customer information at issue; 5 (2) Requiring the financial institution’s service providers by 6 contract to implement and maintain the safeguards referenced under 7 subdivision (g)(1) of this section; and 8 (3) Periodically assessing the financial institution’s service 9 providers based on the risk they present and the continued adequacy of their 10 safeguards. 11 (h) A financial institution shall evaluate and adjust the financial 12 institution’s information security program to reflect: 13 (1) The results of the testing and monitoring required by 14 subsection (e) of this section; 15 (2) Any material change to the financial institution’s 16 operations or business arrangements or other circumstances; 17 (3) The results of risk assessments performed under subdivision 18 (c)(3) of this section; and 19 (4) Any other circumstances that the financial institution knows 20 or has reason to know may have a material impact on the financial 21 institution's information security program. 22 (i)(1) A financial institution shall establish a written incident 23 response plan designed to promptly respond to, and recover from, any security 24 event materially affecting the confidentiality, integrity, or availability of 25 customer information in the financial institution’s control. 26 (2) The incident response plan under subdivision (i)(1) of this 27 section shall address: 28 (A) The goals of the incident response plan; 29 (B) The internal processes for responding to a security 30 event; 31 (C) The definition of clear roles, responsibilities, and 32 levels of decision-making authority; 33 (D) External and internal communications and information 34 sharing; 35 (E) Identification of requirements for the remediation of 36 HB1466 31 02/12/2025 2:18:59 PM ANS120 any identified weaknesses in information systems and associated controls; 1 (F) Documentation and reporting regarding security events 2 and related incident response activities; and 3 (G) The evaluation and revision as necessary of the 4 incident response plan following a security event. 5 (j)(1) The financial institution’s qualified individual shall report 6 in writing at least annually, to the financial institution’s board of 7 directors or equivalent governing body. 8 (2) If a board of directors or equivalent governing body does 9 not exist, the report required under subdivision (j)(1) of this section shall 10 be timely presented to a senior officer responsible for the financial 11 institution’s information security program. 12 (3) The report required under subdivision (j)(1) of this section 13 shall include: 14 (A) The overall status of the information security program 15 and the financial institution’s compliance with this section and associated 16 rules; and 17 (B) Material matters related to the information security 18 program, addressing issues such as risk assessment, risk management and 19 control decisions, service provider arrangements, results of testing, 20 security events or violations and management’s responses to security events 21 or violations, and recommendations for changes in the information security 22 program. 23 (k) A financial institution shall provide notice to the Securities 24 Commissioner about notification events according to subdivisions (l)(1) and 25 (2) of this section. 26 (l)(1) Upon discovery of a notification event as described in 27 subdivision (l)(3) of this section, if the notification event involves the 28 information of any consumers in this state, the financial institution shall 29 notify the commissioner as soon as possible and no later forty -five (45) days 30 after discovery of the notification event. 31 (2) The notice required under subdivision (l)(1) of this section 32 shall: 33 (A) Be made in a format specified by the commissioner; and 34 (B) Include the following information: 35 (i) The name and contact information of the 36 HB1466 32 02/12/2025 2:18:59 PM ANS120 reporting financial institution; 1 (ii)(a) A description of the types of information 2 that were involved in the notification event. 3 (b) If the information is possible to 4 determine under subdivision (l)(2)(B)(ii)(a) of this section, the notice 5 required under subdivision (l)(1) of this section shall contain the date or 6 date range of the notification event; 7 (iii) The number of consumers affected or 8 potentially affected by the notification event; 9 (iv) A general description of the notification 10 event; and 11 (v)(a) Whether a law enforcement official has 12 provided the financial institution with a written determination that 13 notifying the public of the notification event would impede a criminal 14 investigation or cause damage to national security, and a means for the 15 commissioner to contact the law enforcement official. 16 (b) A law enforcement official under 17 subdivision (l)(2)(B)(v)(a) of this section may request an initial delay of 18 up to thirty (30) days following the date when notice was provided to the 19 commissioner. 20 (c) The delay under subdivision 21 (l)(2)(B)(v)(b) of this section may be extended for an additional period of 22 up to sixty (60) days if the law enforcement official seeks an extension in 23 writing. 24 (d) An additional delay beyond the delay under 25 subdivision (l)(2)(B)(v)(b) of this section may be permitted only if the 26 State Securities Department determines that public disclosure of a 27 notification event continues to impede a criminal investigation or cause 28 damage to national security. 29 (3)(A) A notification event under this section shall be treated 30 as discovered as of the first day on which the notification event is known to 31 the financial institution. 32 (B) The financial institution under subdivision (l)(3)(A) 33 of this section shall be deemed to have knowledge of a notification event if 34 the notification event is known to a person, other than the person committing 35 the notification event, who is the financial institution’s employee, officer, 36 HB1466 33 02/12/2025 2:18:59 PM ANS120 or other agent. 1 (m) A financial institution shall establish a written plan addressing 2 business continuity and disaster recovery. 3 4 23-39-523. Exceptions. 5 This subchapter does not apply to a financial institution that 6 maintains customer information concerning fewer than five thousand (5,000) 7 consumers. 8 9 10 APPROVED: 3/12/25 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36