Arkansas 2025 2025 Regular Session

Arkansas House Bill HB1466 Chaptered / Bill

Filed 03/12/2025

                    Stricken language would be deleted from and underlined language would be added to present law. 
Act 262 of the Regular Session 
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State of Arkansas     1 
95th General Assembly A Bill     2 
Regular Session, 2025  	HOUSE BILL 1466 3 
 4 
By: Representative Achor 5 
By: Senator J. Boyd 6 
 7 
For An Act To Be Entitled 8 
AN ACT TO AMEND THE FAIR MORTGAGE LENDING ACT; AND 9 
FOR OTHER PURPOSES. 10 
 11 
 12 
Subtitle 13 
TO AMEND THE FAIR MORTGAGE LENDING ACT. 14 
 15 
BE IT ENACTED BY THE GENERAL ASSEMBLY OF THE STATE OF ARKANSAS: 16 
 17 
 SECTION 1.  Arkansas Code § 23 -39-502 is amended to read as follows: 18 
 23-39-502.  Definitions. 19 
 As used in this subchapter: 20 
 (1)  "Affiliate" means a person that directly or indirectly 21 
through one (1) or more intermediaries controls, is controlled by, or is 22 
under common control with the person; 23 
 (2)(A)  "Allowable assets for liquidity" means assets that may be 24 
used to satisfy liquidity requirements under this subchapter. 25 
 (B)  "Allowable assets for liquidity" includes without 26 
limitation: 27 
 (i)  Unrestricted cash and cash equivalents; and 28 
 (ii)  Unencumbered investment -grade assets held for 29 
sale or trade; 30 
 (3) "Applicant" means a person that has applied to become 31 
licensed under this subchapter as a loan officer, transitional loan officer, 32 
mortgage broker, mortgage banker, or mortgage servicer; 33 
 (4)  "Authorized user" means an employee, contractor, agent, or 34 
other person that participates in a financial institution’s business 35 
operations and is authorized to access and use a financial institution’s 36    	HB1466 
 
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information systems and data; 1 
 (5)  "Board of directors" means a formal body that is responsible 2 
for corporate governance and compliance with this subchapter; 3 
 (2)(6) "Branch manager" means the individual who is in charge of 4 
the business operations of one (1) or more branch offices of a mortgage 5 
broker, mortgage banker, or mortgage servicer; 6 
 (3)(7) "Branch office" means a location that is separate and 7 
distinct from the licensee's principal place of business and includes any 8 
location from which business is conducted under the license or in the name of 9 
the mortgage broker, mortgage banker, or mortgage servicer: 10 
 (A)  The address of which appears on business cards, 11 
stationery, or advertising used by the licensee in connection with business 12 
conducted under this subchapter at the branch office; 13 
 (B)  At which the licensee's name, advertising, promotional 14 
materials, or signage suggests that mortgage loans are originated, solicited, 15 
accepted, negotiated, funded, or serviced or from which mortgage loan 16 
commitments or interest rate guarantee agreements are issued; or 17 
 (C)  Which, due to the actions of any employee, associate, 18 
loan officer, or transitional loan officer of the licensee, may be construed 19 
by the public as a branch office of the licensee where mortgage loans are 20 
originated, solicited, accepted, negotiated, funded, or serviced or from 21 
which mortgage loan commitments or interest rate guarantee agreements are 22 
issued; 23 
 (4)(8) "Commissioner" means the Securities Commissioner and 24 
includes the commissioner's designees; 25 
 (9)  "Consumer" means an individual or that individual's legal 26 
representative who obtains or has obtained a financial product or service 27 
from a financial institution that is to be used primarily for personal, 28 
family, or household purposes; 29 
 (5)(A)(10)(A) “Control” means the power, directly or indirectly, 30 
to direct the management or policies of a company, whether through ownership 31 
of securities, by contract, or otherwise. 32 
 (B)  A person is presumed to control a company if the 33 
person: 34 
 (i)  Is a director, general partner, or executive 35 
officer of the company; 36    	HB1466 
 
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 (ii)  Directly or indirectly has the right to vote 1 
twenty-five percent (25%) or more of a class of a voting security of the 2 
company or has the power to sell or direct the sale of twenty -five percent 3 
(25%) or more of a class of voting securities of the company; 4 
 (iii)  In the case of a limited liability company, is 5 
a managing member of the limited liability company; or 6 
 (iv)  In the case of a partnership, has the right to 7 
receive upon dissolution or has contributed ten percent (10%) or more of the 8 
capital of the partnership; 9 
 (6)(11) “Control affiliate” means a partnership, corporation, 10 
trust, limited liability company, or other organization that directly or 11 
indirectly controls or is controlled by the applicant; 12 
 (7)(12) “Control person” means an individual who directly or 13 
indirectly exercises control over the applicant; 14 
 (13)(A)  "Corporate governance" means the structure of and how 15 
the licensee is managed. 16 
 (B)  "Corporate governance" includes the corporate rules, 17 
policies, processes, and practices used to oversee and manage a licensee; 18 
 (14)(A)  "Covered institution servicer” means a nonbank mortgage 19 
servicer that: 20 
 (i)  As reported in the mortgage call report, 21 
services: 22 
 (a)  Portfolios of two thousand (2,000) or more 23 
of one (1) to four (4) unit residential mortgage loans serviced or 24 
subserviced for others, excluding whole loans owned; and 25 
 (b)  Loans being interim serviced before sale 26 
as of the most recent calendar year end; and 27 
 (ii)  Operates in two (2) or more states, districts, 28 
or territories of the United States either currently or as of the prior 29 
calendar year end. 30 
 (B)  "Covered institution servicer" does not include: 31 
 (i)  A person exempt from mortgage servicer licensing 32 
requirements under this subchapter; 33 
 (ii)  A mortgage servicer that has the status of a 34 
tax-exempt organization under 26 U.S.C. § 501(c)(3), as in effect on January 35 
1, 2025; or 36    	HB1466 
 
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 (iii)  A mortgage servicer solely owning or conducting 1 
reverse mortgage servicing, or both, or the reverse mortgage portfolio 2 
administered by a large mortgage servicer; 3 
 (15)  "Customer" means a consumer who has a customer relationship 4 
with a financial institution; 5 
 (16)  "Customer information" means a record containing nonpublic 6 
personal information about a customer of a financial institution, whether in 7 
paper, electronic, or other form, that is handled or maintained by or on 8 
behalf of a financial institution or the financial institution’s affiliates; 9 
 (17)  "Customer relationship" means a continuing relationship 10 
between a consumer and a financial institution under which the financial 11 
institution provides to the consumer one (1) or more financial products or 12 
services that are used primarily for personal, family, or household purposes; 13 
 (8)(18) "Employee" means an individual who is licensed with or 14 
employed by a mortgage broker, mortgage banker, or mortgage servicer, whether 15 
by employment contract, agency, or other arrangement and regardless of 16 
whether the individual is treated as an employee for purposes of compliance 17 
with the federal income tax laws; 18 
 (19)  "Encryption" means the transformation of data into a form 19 
that results in a low probability of assigning meaning without the use of a 20 
protective process or key, consistent with current cryptographic standards 21 
and accompanied by appropriate safeguards for cryptographic key material; 22 
 (9)(A)(20)(A) “Exempt person” means a person not required to be 23 
licensed as a mortgage broker, mortgage banker, mortgage servicer, loan 24 
officer, or transitional loan officer under this subchapter. 25 
 (B)  “Exempt person” includes any of the following: 26 
 (i)  An employee of a licensee whose responsibilities 27 
are limited to clerical and administrative tasks for his or her employer and 28 
who does not solicit borrowers, accept applications, or negotiate the terms 29 
of loans on behalf of the employer; 30 
 (ii)  An agency or corporate instrumentality of the 31 
federal government or any state, county, or municipal government granting 32 
mortgage loans under specific authority of the laws of any state or of the 33 
United States; 34 
 (iii)  A trust company or industrial loan company 35 
chartered under the laws of Arkansas; 36    	HB1466 
 
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 (iv)  A small-business investment corporation licensed 1 
under the Small Business Investment Act of 1958, 15 U.S.C. § 661 et seq., as 2 
it existed on January 1, 2011 January 1, 2025; 3 
 (v)  A real estate investment trust as defined in 26 4 
U.S.C. § 856, as it existed on January 1, 2011 January 1, 2025; 5 
 (vi)  A state or federally chartered bank, an 6 
operating subsidiary of a state -chartered bank regulated by the State Bank 7 
Department, a savings bank, a savings and loan association, or a credit 8 
union, the accounts of which are insured by the Federal Deposit Insurance 9 
Corporation or the National Credit Union Administration; 10 
 (vii)  An agricultural loan organization that is 11 
subject to licensing, supervision, or auditing by the United States Farm 12 
Service Agency, Commodity Credit Corporation, Rural Development Housing and 13 
Community Facilities Programs United States Department of Agriculture Rural 14 
Development, United States Farm Credit Administration, or the United States 15 
Department of Agriculture; 16 
 (viii)  A nonprofit corporation that: 17 
 (a)  Qualifies as a nonprofit entity under § 18 
501(c)(3) of the Internal Revenue Code; 19 
 (b)  Is not primarily in the business of 20 
soliciting or brokering mortgage loans; and 21 
 (c)  Makes or services mortgage loans to 22 
promote home ownership or home improvements for the disadvantaged; 23 
 (ix)(a)  A licensed real estate agent or broker who 24 
is performing those activities subject to the regulation of the Arkansas Real 25 
Estate Commission. 26 
 (b)  Notwithstanding subdivision (9)(B)(ix)(a) 27 
subdivision (20)(B)(ix)(a) of this section, "exempt person" does not include 28 
a real estate agent or broker who receives compensation of any kind in 29 
connection with the referral, placement, or origination of a mortgage loan; 30 
 (x)  A person who engages in seller -financed 31 
transactions or who as a seller of real property receives mortgages, deeds of 32 
trust, or other security instruments on real estate as security for a 33 
purchase money obligation if: 34 
 (a)  The person does not receive from or hold 35 
on behalf of the borrower any funds for the payment of insurance or taxes on 36    	HB1466 
 
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the real property; and 1 
 (b)  The seller does not sell the liens or 2 
mortgages in the secondary market other than to affiliated or subsidiary 3 
persons; 4 
 (xi)  An individual or husband and wife married 5 
couple who provide funds for investment in loans secured by a lien on real 6 
property on his or her or their own account and who do not: 7 
 (a)  Charge a fee or cause a fee to be paid for 8 
any service other than the normal and scheduled rates for escrow, title 9 
insurance, and recording services; and 10 
 (b)  Collect funds to be used for the payment 11 
of any taxes or insurance premiums on the property securing the loans; 12 
 (xii)  An attorney licensed in Arkansas rendering 13 
legal services to his or her client, when the conduct that would subject the 14 
attorney to the jurisdiction of this subchapter is ancillary to the provision 15 
of the legal services offered; 16 
 (xiii)  A person performing any act under order of 17 
any court; 18 
 (xiv)  A person acting as a mortgage broker, mortgage 19 
banker, or mortgage servicer for any person located in Arkansas, if the 20 
mortgage broker, mortgage banker, or mortgage servicer has no office or 21 
employee in Arkansas and the real property that is the subject of the 22 
mortgage is located outside of Arkansas; 23 
 (xv)  An officer or employee of an exempt person 24 
described in subdivisions (9)(B)(ii) -(xiv) subdivisions (20)(B)(ii) -(xiv) of 25 
this section if acting in the scope of employment for the exempt person; and 26 
 (xvi)  A manufactured or modular home retailer and 27 
its employees if: 28 
 (a)  The manufactured or modular home retailer 29 
or its employees perform only administrative or clerical tasks on behalf of a 30 
person required to be licensed under this subchapter; or 31 
 (b)  The manufactured or modular home retailer 32 
and its employees: 33 
 (1)  Do not receive compensation or 34 
financial gain for engaging in loan officer activities that exceeds the 35 
amount of compensation or financial gain that could be received in a 36    	HB1466 
 
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comparable cash transaction for a manufactured home; 1 
 (2)  Disclose to the consumer in writing 2 
any corporate affiliation with a mortgage banker; 3 
 (3)  Provide referral information for at 4 
least one (1) unaffiliated creditor if the manufactured or modular home 5 
retailer has a corporate affiliation with a mortgage banker and the mortgage 6 
banker offers a recommendation; and 7 
 (4)(A)  Do not directly negotiate loan 8 
terms with the consumer or lender. 9 
 (B)  As used in subdivision 10 
(9)(B)(xvi)(b)(4)(A) subdivision (20)(B)(xvi)(b)(4)(A) of this section, “loan 11 
terms” includes rates, fees, and other costs; 12 
 (21)  "External audit" means a formal report prepared by an 13 
independent certified public accountant expressing an opinion on whether 14 
financial statements are: 15 
 (A)  Presented fairly, in all material aspects, according 16 
to the applicable financial reporting framework; and 17 
 (B)  Inclusive of an evaluation of the adequacy of a 18 
company’s internal control structure; 19 
 (22)  "Financial institution" means a mortgage broker, mortgage 20 
banker, or mortgage servicer licensed under this subchapter; 21 
 (23)(A)  "Financial product or service" means a product or 22 
service that a financial holding company could offer by engaging in a 23 
financial activity under section 4(k) of the Bank Holding Company Act of 24 
1956, 12 U.S.C. § 1843(k), as it existed on January 1, 2025. 25 
 (B)  "Financial product or service" includes a financial 26 
institution’s evaluation or brokerage of information that a financial 27 
institution collects in connection with a request or an application from a 28 
consumer for a financial product or service; 29 
 (24)  "Information security program" means the administrative, 30 
technical, or physical safeguards a financial institution uses to access, 31 
collect, distribute, process, protect, store, use, transmit, dispose of, or 32 
otherwise handle customer information; 33 
 (25)  "Information system" means a discrete set of electronic 34 
information resources organized for the collection, processing, maintenance, 35 
use, sharing, dissemination, or disposition of electronic information, 36    	HB1466 
 
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including any specialized system, such as industrial controls system or a 1 
process controls system, a telephone switching and private branch exchange 2 
system, and an environmental control system, that contain customer 3 
information or that is connected to a system that contains customer 4 
information; 5 
 (26)  "Interim serviced before sale" means the activity of 6 
collecting a limited number of contractual mortgage payments immediately 7 
after origination on loans held for sale but before the loans have been sold 8 
into the secondary market; 9 
 (27)  "Internal audit" means the internal activity of performing 10 
independent, objective assurance, and consulting to evaluate and improve the 11 
effectiveness of company operations, risk management, internal controls, and 12 
governance processes; 13 
 (28)(A)  "Key individual" means an individual who is ultimately 14 
responsible for establishing or directing policies and procedures of a 15 
licensee. 16 
 (B)  "Key individual" includes without limitation: 17 
 (i)  An executive officer; 18 
 (ii)  A manager;  19 
 (iii)  A director; 20 
 (iv)  A trustee; or 21 
 (v)  A control person; 22 
 (10)(29) “Licensee” means a loan officer, transitional loan 23 
officer, mortgage broker, mortgage banker, or mortgage servicer that is 24 
licensed under this subchapter; 25 
 (11)(A)(30)(A) "Loan officer" means an individual other than an 26 
exempt person described in subdivision (9) subdivision (20) of this section 27 
who in exchange for compensation as an employee of or who otherwise receives 28 
compensation or remuneration from a mortgage broker or a mortgage banker: 29 
 (i)  Solicits or offers to solicit an application for 30 
a mortgage loan; 31 
 (ii)  Accepts or offers to accept an application for 32 
a mortgage loan; 33 
 (iii)  Negotiates or offers to negotiate the terms or 34 
conditions of a mortgage loan; 35 
 (iv)  Issues or offers to issue a mortgage loan 36    	HB1466 
 
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commitment or interest rate guarantee agreement; or 1 
 (v)  Provides or offers to provide modification of a 2 
mortgage loan. 3 
 (B)  “Loan officer” does not include: 4 
 (i)  An individual who performs clerical or 5 
administrative tasks in the processing of a mortgage loan at the direction of 6 
and subject to the supervision and instruction of a licensed loan officer; 7 
 (ii)  An underwriter if the individual performs no 8 
activities under subdivision (11)(A) subdivision (30)(A) of this section; or 9 
 (iii)  An individual who is solely involved in 10 
extensions of credit relating to timeshare plans, as that term is defined in 11 
11 U.S.C. § 101(53D), as it existed on January 1, 2011 January 1, 2025; 12 
 (12)(31) "Make a mortgage loan" means to close a mortgage loan, 13 
to advance funds, to offer to advance funds, or to make a commitment to 14 
advance funds to a borrower under a mortgage loan; 15 
 (13)(A)(32)(A) "Managing principal" means a person who meets the 16 
requirements of § 23 -39-508 and who agrees to be primarily responsible for 17 
the operations of a licensed mortgage broker, mortgage banker, or mortgage 18 
servicer. 19 
 (B)  "Managing principal" includes a qualifying individual; 20 
 (14)(33) "Mortgage banker" means a person who engages in the 21 
business of making mortgage loans for compensation or other gain; 22 
 (15)(34) "Mortgage broker" means a person who for compensation 23 
or other gain or in the expectation of compensation or other gain and, 24 
regardless of whether the acts are done directly or indirectly, through 25 
contact by telephone, by electronic means, by mail, or in person with the 26 
borrowers or potential borrowers: 27 
 (A)  Accepts or offers to accept an application for a 28 
mortgage loan; 29 
 (B)  Solicits or offers to solicit an application for a 30 
mortgage loan; 31 
 (C)  Negotiates or offers to negotiate the terms or 32 
conditions of a mortgage loan; or 33 
 (D)  Issues or offers to issue mortgage loan commitments or 34 
interest rate guarantee agreements to borrowers; 35 
 (35)  "Mortgage call report" means a quarterly or annual report 36    	HB1466 
 
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of residential real estate loan origination, servicing, and financial 1 
information completed by a company licensed through the Nationwide Multistate 2 
Licensing System and Registry; 3 
 (16)(36)(A) "Mortgage loan" means a loan primarily for personal, 4 
family, or household use that is secured by a mortgage, deed of trust, 5 
reverse mortgage, or other equivalent consensual security interest 6 
encumbering: 7 
 (A)(i) A dwelling as defined in section 1602(w) of 8 
the Truth in Lending Act, 15 U.S.C. § 1601 et seq., as it existed on 	January 9 
1, 2011 January 1, 2025; or 10 
 (B)(ii) Residential real estate upon which is 11 
constructed or intended to be constructed a dwelling . 12 
 (B)  "Mortgage loan" includes a residential mortgage loan ; 13 
 (17)(A)(37)(A) “Mortgage servicer” means : 14 
 (i)  An entity performing the routine administration 15 
of a residential mortgage loan on behalf of an owner of the related mortgage 16 
under the terms of a servicing contract; or 17 
 (ii) a A person that receives or has the right to 18 
receive from or on behalf of a borrower: 19 
 (i)(a) Funds or credits in payment for a 20 
mortgage loan; or 21 
 (ii)(b) The taxes or insurance associated with 22 
a mortgage loan. 23 
 (B)  In the case of a home equity conversion mortgage or a 24 
reverse mortgage, "mortgage servicer" includes a person that makes a payment 25 
to the borrower; 26 
 (38)  "Mortgage servicing rights" means the contractual right to 27 
service residential mortgage loans on behalf of the owner of the associated 28 
mortgage in exchange for specified compensation according to a servicing 29 
contract; 30 
 (39)  "Multifactor authentication" means authentication through 31 
verification of at least two (2) of the following types of authentication 32 
factors: 33 
 (A)  Knowledge factors, including without limitation a 34 
password; 35 
 (B)  Possession factors, including without limitation a 36    	HB1466 
 
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token; or 1 
 (C)  Inherence factors, including without limitation 2 
biometric characteristics; 3 
 (40)(A)  "Nonpublic personal information" means: 4 
 (i)  Personally identifiable financial information; 5 
and 6 
 (ii)  A list, description, or other grouping of 7 
consumers, and publicly available information pertaining to a consumer, that 8 
is derived using personally identifiable financial information that is not 9 
publicly available. 10 
 (B)  "Nonpublic personal information" includes without 11 
limitation a list of individuals’ names and street addresses that is derived 12 
in whole or in part using personally identifiable financial information that 13 
is not publicly available. 14 
 (C)  "Nonpublic personal information" does not include: 15 
 (i)  Publicly available information except as 16 
included on a list described in subdivision (40)(A)(ii) of this section; 17 
 (ii)  A list, description, or other grouping of 18 
consumers, and publicly available information pertaining to the list, 19 
description, or other grouping of consumers, that is derived without using 20 
personally identifiable financial information that is not publicly available; 21 
or 22 
 (iii)  A list of individuals’ names and addresses 23 
that contains only publicly available information and is not: 24 
 (a)  Derived, in whole or in part, using 25 
personally identifiable financial information that is not publicly available; 26 
and 27 
 (b)  Disclosed in a manner that indicates that 28 
any of the individuals on the list is a consumer of a financial institution; 29 
 (41)(A)  "Notification event" means acquisition of unencrypted 30 
customer information without the authorization of the customer to which the 31 
information pertains. 32 
 (B)  For purposes of subdivision (41)(A) of this section: 33 
 (i)  Customer information is considered unencrypted 34 
if the encryption key was accessed by an unauthorized person; and 35 
 (ii)  Unauthorized acquisition is presumed to include 36    	HB1466 
 
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unauthorized access to unencrypted customer information unless a financial 1 
institution has reliable evidence showing that there has not been, or could 2 
not reasonably have been, unauthorized acquisition of the customer 3 
information; 4 
 (42)  "Operating liquidity" means the funds necessary to perform 5 
normal business operations, including payment of rent, salaries, interest 6 
expense, and other typical expenses associated with operating an entity; 7 
 (18)(43) "Operating subsidiary" means a separate corporation, 8 
limited liability company, or similar entity in which a national or state 9 
bank, savings and loan association, or credit union, the accounts of which 10 
are insured by the Federal Deposit Insurance Corporation or the National 11 
Credit Union Administration, maintains more than fifty percent (50%) voting 12 
rights, a controlling interest, or otherwise controls the subsidiary and no 13 
other party controls more than fifty percent (50%) of the voting rights or a 14 
controlling interest in the subsidiary; 15 
 (44)  "Penetration testing" means a test methodology in which 16 
assessors attempt to circumvent or defeat the security features of an 17 
information system by attempting penetration of databases or controls from 18 
outside or inside a financial institution’s information system; 19 
 (19)(45) "Person" means an individual, partnership, limited 20 
liability company, limited partnership, corporation, association, or other 21 
group engaged in joint business activities, however organized; 22 
 (46)(A)  "Personally identifiable financial information" means 23 
information: 24 
 (i)  A consumer provides to a financial institution 25 
to obtain a financial product or service from a financial institution; 26 
 (ii)  About a consumer resulting from a transaction 27 
involving a financial product or service between a financial institution and 28 
a consumer; or 29 
 (iii)  A financial institution otherwise obtains 30 
about a consumer in connection with providing a financial product or service 31 
to that consumer. 32 
 (B)  "Personally identifiable financial information" 33 
includes: 34 
 (i)  Information a consumer provides to a financial 35 
institution on an application to obtain a loan, credit card, or other 36    	HB1466 
 
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financial product or service; 1 
 (ii)  Account balance information, payment history, 2 
overdraft history, and credit or debit card purchase information; 3 
 (iii)  The fact that an individual is or has been a 4 
financial institution's customer or has obtained a financial product or 5 
service from a financial institution; 6 
 (iv)  Information about a financial institution’s 7 
consumer if the information is disclosed in a manner that indicates that the 8 
individual is or has been the financial institution’s consumer; 9 
 (v)  Information that a consumer provides to a 10 
financial institution or that a financial institution or a financial 11 
institution’s agent otherwise obtains in connection with collecting on or 12 
servicing a credit account; 13 
 (vi)  Information a financial institution collects 14 
through an internet cookie or an information collecting device from a 15 
computer server; and 16 
 (vii)  Information from a consumer report. 17 
 (C)  "Personally identifiable financial information" does 18 
not include: 19 
 (i)  A list of names and addresses of customers of an 20 
entity that is not a financial institution; and 21 
 (ii)  Information that does not identify a consumer, 22 
including aggregate information or blind data that does not contain personal 23 
identifiers such as account numbers, names, or addresses; 24 
 (20)(47) "Principal place of business" means a stationary 25 
construction consisting of at least one (1) enclosed room or building in 26 
which negotiations of mortgage loan transactions of others may be conducted 27 
in private or in which the primary business functions of the licensee are 28 
conducted; 29 
 (48)(A)  "Publicly available information" means information that 30 
a financial institution has a reasonable basis to believe is lawfully made 31 
available to the public from: 32 
 (i)  Federal, state, or local government records; 33 
 (ii)  Widely distributed media; or 34 
 (iii)  Disclosures to the public that are required to 35 
be made by federal, state, or local law. 36    	HB1466 
 
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 (B)  "Publicly available information" includes without 1 
limitation:  2 
 (i)  Information in government records, including 3 
information in government real estate records and security interest filings; 4 
and 5 
 (ii)(a)  Information from widely distributed media, 6 
including information from a telephone book, television or radio program, 7 
newspaper, or website that is available to the public on an unrestricted 8 
basis.  9 
 (b)  A website is not restricted under 10 
subdivision (48)(B)(ii)(a) of this section merely because an internet service 11 
provider or a site operator requires a fee or a password, so long as access 12 
is available to the public. 13 
 (C)  For purposes of this subdivision (48), a financial 14 
institution has a reasonable basis to believe that: 15 
 (i)  Information is lawfully made available to the 16 
public if the financial institution has taken steps to determine: 17 
 (a)  That the information is of the type that 18 
is available to the public; and 19 
 (b)  Whether an individual can direct that the 20 
information not be made available to the public and, if so, that the 21 
financial institution’s consumer has not directed that the information not be 22 
made available to the public; 23 
 (ii)  Mortgage information is lawfully made available 24 
to the public if the financial institution determines that the information is 25 
of the type included on the public record in the jurisdiction where the 26 
mortgage would be recorded; and 27 
 (iii)  An individual’s telephone number is lawfully 28 
made available to the public if the financial institution has located the 29 
telephone number in a telephone directory or the consumer has informed the 30 
financial institution that the telephone number is not unlisted; 31 
 (49)  "Qualified individual" means an individual designated by a 32 
financial institution to oversee, implement, and enforce the financial 33 
institution’s information security program; 34 
 (50)  "Residential mortgage loans serviced" means a specific 35 
portfolio or portfolios of residential mortgage loans for which a licensee is 36    	HB1466 
 
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contractually responsible to the owner or owners of the mortgage loans for 1 
the defined servicing activities; 2 
 (21)(51) "Reverse mortgage" means a nonrecourse loan that pays a 3 
homeowner loan proceeds drawn from accumulated home equity; 4 
 (52)  "Risk management assessment" means the functional 5 
evaluations performed under the risk management program and reports provided 6 
to a board of directors under a relevant governance protocol; 7 
 (53)  "Risk management program" means the policies and procedures 8 
designed to identify, measure, monitor, and mitigate risk sufficient for the 9 
level of sophistication of a covered institution servicer; 10 
 (54)  "Security event" means an event resulting in unauthorized 11 
access to, or disruption or misuse of: 12 
 (A)  An information system or information stored on the 13 
information system; or 14 
 (B)  Customer information held in physical form; 15 
 (55)  "Service provider" means a person or entity that receives, 16 
maintains, processes, or otherwise is permitted access to customer 17 
information through its provision of services directly to a financial 18 
institution that is subject to this subchapter; 19 
 (56)  "Servicing liquidity" means the financial resources 20 
necessary to manage liquidity risk arising from servicing functions required 21 
in acquiring and financing mortgage servicing rights, hedging costs, and 22 
margin calls associated with the mortgage servicing rights asset and 23 
financing facilities and advances or costs of advance financing for 24 
principal, interest, taxes, insurance, and any other servicing related 25 
advances; 26 
 (22)(57) "Sponsor" means a mortgage broker or mortgage banker 27 
licensed under this subchapter that has assumed the responsibility for and 28 
agrees to supervise the actions of a loan officer or transitional loan 29 
officer; 30 
 (58)  "Tangible net worth" means the total equity less: 31 
 (A)  The receivables due from related entities; 32 
 (B)  Goodwill and other intangibles; and 33 
 (C)  Pledged assets; 34 
 (23)(59) "Transitional loan officer" means an individual who, in 35 
exchange for compensation as an employee of, or who otherwise receives 36    	HB1466 
 
 	16 	02/12/2025 2:18:59 PM ANS120 
compensation or remuneration from, a mortgage broker or a mortgage banker, is 1 
authorized to act as a loan officer subject to a transitional loan officer 2 
license; 3 
 (24)(60) "Transitional loan officer license" means a license 4 
that: 5 
 (A)  Is issued to an individual who is employed and 6 
sponsored by a mortgage banker or mortgage broker licensed under this 7 
subchapter; 8 
 (B)  Is limited to a term of no more than one hundred 9 
twenty (120) days; and 10 
 (C)  Is not subject to reapplication, renewal, or extension 11 
by the commissioner; and 12 
 (25)(61) "Unique identifier" means a number or other identifier 13 
assigned by protocols established by the automated licensing system approved 14 
by the commissioner; and 15 
 (62)  "Whole loans" mean those loans in which a mortgage and the 16 
underlying credit risk is owned and held on the balance sheet of an entity 17 
with all ownership rights . 18 
 19 
 SECTION 2.  Arkansas Code § 23 -39-504 is amended to read as follows: 20 
 23-39-504.  Rulemaking authority Authority. 21 
 (a) The Securities Commissioner may adopt any rules that he or she 22 
deems necessary to: 23 
 (1)  Carry out the provisions of this subchapter; 24 
 (2)  Provide for the protection of the borrowing public; and 25 
 (3)  Provide any requirements necessary for the State of Arkansas 26 
to participate in a multistate automated licensing system; and 27 
 (4)  Instruct mortgage brokers, mortgage bankers, mortgage 28 
servicers, loan officers, and transitional loan officers in interpreting this 29 
subchapter. 30 
 (b)  The commissioner may: 31 
 (1)  If risk is determined by a formal review of a specific 32 
covered institution servicer to be extremely high, order or direct the 33 
covered institution servicer to satisfy additional conditions necessary to 34 
ensure that the covered institution servicer will continue to operate in a 35 
safe and sound manner and be able to continue to service loans in compliance 36    	HB1466 
 
 	17 	02/12/2025 2:18:59 PM ANS120 
with state law or rule and federal law or regulations; 1 
 (2)  If risk is determined by a formal review of a specific 2 
covered institution servicer to be extremely low, provide notice that all or 3 
part of this subchapter is not applicable to the covered institution 4 
servicer; and 5 
 (3)  If economic, environmental, or societal events are 6 
determined to be of severity to warrant a temporary suspension of all or 7 
certain sections of this subchapter, provide public notice of the temporary 8 
suspension. 9 
 10 
 SECTION 3.  Arkansas Code § 23 -39-505(f), concerning the surety bond 11 
under the Fair Mortgage Lending Act, is amended to read as follows: 12 
 (f)(1)  Each mortgage broker, mortgage banker, and mortgage servicer 13 
shall post a surety bond in an amount: 14 
 (A)  Based upon loan activity during the previous year; 15 
 (B)  Not less than one hundred thousand dollars ($100,000); 16 
and 17 
 (C)  As prescribed by rule or order of the commissioner. 18 
 (2)  The surety bond shall : 19 
 (A) be Be in a form satisfactory to the commissioner ; and 20 
 (B)  Run to the State of Arkansas for benefit of a claimant 21 
against the licensee to secure the faithful performance of the obligations of 22 
the licensee under this subchapter . 23 
 (3)(A)  A party having a claim against a licensee may bring suit 24 
directly on the surety bond of the licensee under this subsection or the 25 
commissioner may bring suit on behalf of a claimant in one (1) action or in 26 
successive actions. 27 
 (B)  A consumer claim shall be given priority in recovering 28 
from the surety bond. 29 
 (C) Every bond shall provide for suit on the bond by any 30 
person who has a cause of action under this subchapter. 31 
 (4)  The aggregate liability of the surety shall not exceed the 32 
principal sum of the bond. 33 
 (5)  A surety bond shall cover claims for at least five (5) years 34 
after the licensee ceases to provide mortgage services in this state or 35 
longer if required by the commissioner. 36    	HB1466 
 
 	18 	02/12/2025 2:18:59 PM ANS120 
 (6)(A)  A surety bond shall remain in effect until cancellation. 1 
 (B)  The cancellation of a surety bond shall occur only 2 
after sixty (60) days' written notice to the commissioner. 3 
 (C)  The cancellation of a surety bond shall not affect 4 
liability incurred or accrued during the sixty -day period under subdivision 5 
(f)(6)(B) of this section. 6 
 (7)(A)  If an action is commenced on a licensee's surety bond, 7 
the commissioner may require the filing of a new surety bond. 8 
 (B)  If a new surety bond is required under subdivision 9 
(f)(7)(A) of this section, the licensee shall file a replacement surety bond 10 
in the required amount specified under subdivision (f)(1)(B) of this section 11 
within thirty (30) days. 12 
 (C)  Immediately upon recovery of an action on the surety 13 
bond, the licensee shall file a new surety bond. 14 
 15 
 SECTION 4.  Arkansas Code § 23 -39-505(g), concerning audited financial 16 
statements under the Fair Mortgage Lending Act, is amended to read as 17 
follows: 18 
 (g)(1) An applicant filing for licensure as a mortgage banker or 19 
mortgage servicer shall file with the commissioner as part of his or her 20 
application audited financial statements that reflect that the applicant has 21 
a net worth of at least twenty -five thousand dollars ($25,000) and are:. 22 
 (1)  Prepared by an independent certified public accountant:  23 
 (2)  Prepared according to: 24 
 (A)  Generally accepted accounting principles as 25 
promulgated by the Financial Accounting Standards Board; or 26 
 (B)  International financial reporting standards 27 
promulgated by the International Financial Reporting Standards Foundation and 28 
the International Accounting Standards Board; 29 
 (3)  Accompanied by an opinion acceptable to the commissioner; 30 
and 31 
 (4) For purposes of complying with subdivision (g)(1) of this 32 
section, the financial statement shall be: 33 
 (A)  Determined according to: 34 
 (i)  Generally accepted accounting principles as 35 
promulgated by the Financial Accounting Standards Board; or 36    	HB1466 
 
 	19 	02/12/2025 2:18:59 PM ANS120 
 (ii)  The international financial reporting standards 1 
promulgated by the International Financial Reporting Standards Foundation and 2 
the International Accounting Standards Board; and 3 
 (B)  Accompanied by an opinion acceptable to the 4 
commissioner; 5 
 (C) Dated within fifteen (15) months preceding the date on 6 
which the application is filed. 7 
 8 
 SECTION 5.  Arkansas Code § 23 -39-505, concerning qualifications for a 9 
license under the Fair Mortgage Lending Act, is amended to add additional 10 
subsections to read as follows: 11 
 (p)(1)  An applicant filing for licensure as a mortgage servicer but 12 
that does not operate as a covered institution servicer shall file with the 13 
commissioner as part of his or her application audited financial statements 14 
that reflect that the applicant has a net worth of at least one hundred 15 
thousand dollars ($100,000). 16 
 (2)  For the purposes of complying with subdivision (p)(1) of 17 
this section, the financial statement shall be: 18 
 (A)  Determined according to: 19 
 (i)  Generally accepted accounting principles as 20 
promulgated by the Financial Accounting Standards Board; or 21 
 (ii)  The international financial reporting standards 22 
promulgated by the International Financial Reporting Standards Foundation and 23 
the International Accounting Standards Board; 24 
 (B)  Accompanied by an opinion acceptable to the 25 
commissioner; and 26 
 (C)  Dated within fifteen (15) months preceding the date on 27 
which the application is filed. 28 
 (3)(A)  An applicant applying to service Arkansas residential 29 
mortgage loans may apply to the commissioner to waive or adjust one (1) or 30 
more of the net worth requirements under subdivision (p)(1) or subdivision 31 
(p)(2) of this section. 32 
 (B)(i)  In reviewing a request to waive or adjust one (1) 33 
or more of the net worth requirements under subdivision (p)(1) or subdivision 34 
(p)(2) of this section, the commissioner may consider the number and types of 35 
loans being serviced and whether the licensee has a positive net worth and 36    	HB1466 
 
 	20 	02/12/2025 2:18:59 PM ANS120 
adequate operating reserves. 1 
 (ii)  As used in this subdivision (p)(3)(B), 2 
“operating reserves” means the funds set aside in anticipation of future 3 
payments or obligations and are included in servicing liquidity. 4 
 (q)(1)  An applicant filing for licensure as a mortgage servicer that 5 
operates as a covered institution servicer shall file with the commissioner 6 
as part of his or her application proof that the applicant is in compliance 7 
with: 8 
 (A)  The Federal Housing Finance Agency's Eligibility 9 
Requirements for Enterprise Single -Family Seller/Servicers for minimum 10 
capital ratio; and 11 
 (B)  The net worth and servicing liquidity requirements, 12 
whether or not the mortgage servicer is approved for government -sponsored 13 
enterprise servicing. 14 
 (2)  For the purposes of complying with subdivision (q)(1) of 15 
this section, the financial data shall be: 16 
 (A)  Determined according to: 17 
 (i)  Generally accepted accounting principles as 18 
promulgated by the Financial Accounting Standards Board; or 19 
 (ii)  The international financial reporting standards 20 
promulgated by the International Financial Reporting Standards Foundation and 21 
the International Accounting Standards Board; 22 
 (B)  Accompanied by an opinion acceptable to the 23 
commissioner; and 24 
 (C)  Dated within fifteen (15) months preceding the date on 25 
which the application is filed. 26 
 27 
 SECTION 6.  Arkansas Code § 23 -39-506(f), concerning audited financial 28 
statements under the Fair Mortgage Lending Act, is amended to read as 29 
follows: 30 
 (f)(1)  A mortgage banker or a mortgage servicer shall submit audited 31 
financial statements to the commissioner within ninety (90) days after the 32 
end of the mortgage banker's or mortgage servicer's fiscal year. 33 
 (2)  The audited financial statements submitted to the 34 
commissioner under subdivision (f)(1) of this section shall: 35 
 (A)  Reflect that the mortgage banker or mortgage servicer 36    	HB1466 
 
 	21 	02/12/2025 2:18:59 PM ANS120 
has a net worth of at least twenty -five thousand dollars ($25,000); and 1 
 (B)  Comply with the requirements of § 23 -39-505(g)(1)-(3). 2 
 (3)(A)  Failure to timely submit audited financial statements to 3 
the commissioner shall result in a late fee of two hundred fifty dollars 4 
($250). 5 
 (B)  All or part of the late fee may be waived by the 6 
commissioner for good cause. 7 
 8 
 SECTION 7.  Arkansas Code § 23 -39-506, concerning license renewal under 9 
the Fair Mortgage Lending Act, is amended to add additional subsections to 10 
read as follows: 11 
 (g)(1)  A mortgage servicer subject to § 23 -39-505(p) or § 23-39-505(q) 12 
shall submit audited financial statements to the commissioner within ninety 13 
(90) days after the end of the mortgage servicer's fiscal year. 14 
 (2)  The audited financial statements submitted to the 15 
commissioner under subdivision (g)(1) of this section shall reflect that the 16 
mortgage servicer has a net worth that remains in compliance with § 	23-39-17 
505(p) or § 23-39-505(q), as applicable. 18 
 (3)(A)  A licensee servicing Arkansas residential mortgage loans, 19 
other than a covered institution servicer, may apply to the commissioner to 20 
waive or adjust one (1) or more of the net worth requirements. 21 
 (B)  In considering a request to waive or adjust one (1) or 22 
more of the net worth requirements, the commissioner shall consider the 23 
number and types of loans being serviced and whether the licensee has a 24 
positive net worth and adequate operating reserves. 25 
 (C)  For purposes of this section, “operating reserves” 26 
means the funds set aside in anticipation of future payments or obligations 27 
and are included in liquidity. 28 
 (4)(A)  Failure to timely submit audited financial statements to 29 
the commissioner shall result in a late fee of two hundred fifty dollars 30 
($250). 31 
 (B)  All or part of the late fee may be waived by the 32 
commissioner for good cause. 33 
 (h)  A covered institution servicer shall remain in compliance with the 34 
requirements of § 23 -39-505(q) and § 23-39-519. 35 
 36    	HB1466 
 
 	22 	02/12/2025 2:18:59 PM ANS120 
 SECTION 8.  Arkansas Code Title 23, Chapter 39, Subchapter 5, is 1 
amended to add additional sections to read as follows: 2 
 23-39-519.  Prudential standards for covered institution servicers — 3 
Financial condition. 4 
 (a)  A covered institution servicer shall meet or exceed the minimum 5 
financial requirements of the Federal Housing Finance Agency's Eligibility 6 
Requirements for Enterprise Single -Family Seller/Servicers in order to 7 
maintain the capital and servicing liquidity as required by this section and 8 
§ 23-39-505(q). 9 
 (b)  All financial data shall be determined according to generally 10 
accepted accounting principles or the international financial reporting 11 
standards promulgated by the International Financial Reporting Standards 12 
Foundation and the International Accounting Standards Board. 13 
 (c)  A covered institution servicer that meets the Federal Housing 14 
Finance Agency's Eligibility Requirements for Enterprise Single -Family 15 
Seller/Servicers for capital, net worth ratio, and servicing liquidity, 16 
whether or not the servicer is approved for government -sponsored enterprises 17 
servicing, or Federal National Mortgage Association servicing, or Federal 18 
Home Loan Mortgage Corporation servicing, satisfies the requirements of 19 
subsection (a) and subsection (b) of this section. 20 
 (d)(1)  A covered institution servicer shall maintain written policies 21 
and procedures implementing the capital and servicing liquidity requirements.  22 
 (2)  The policies and procedures under subdivision (d)(1) of this 23 
section shall include a sustainable written methodology for satisfying the 24 
requirements of subsection (a) of this section and be available to the 25 
Securities Commissioner upon request. 26 
 (e)(1)  A covered institution servicer under this subchapter shall: 27 
 (A)  Maintain sufficient allowable assets for liquidity in 28 
addition to the amounts required for servicing liquidity to cover normal 29 
business operations; and 30 
 (B)  Have in place sound cash management and business 31 
operating plans that match the size and sophistication of the covered 32 
institution servicer to ensure normal business operations. 33 
 (2)(A)  The management or key individual of a covered institution 34 
servicer shall develop, establish, and implement plans, policies, and 35 
procedures for maintaining operating liquidity sufficient for the ongoing 36    	HB1466 
 
 	23 	02/12/2025 2:18:59 PM ANS120 
needs of the covered institution servicer. 1 
 (B)  The plans, policies, and procedures under subdivision 2 
(e)(2)(A) of this section shall: 3 
 (i)  Contain sustainable, written methodologies for 4 
maintaining sufficient operating liquidity; and 5 
 (ii)  Be available to the commissioner upon request. 6 
 7 
 23-39-520.  Corporate governance for covered institution servicers. 8 
 (a)  A covered institution servicer shall establish and maintain a 9 
board of directors who are responsible for the oversight of the covered 10 
institution servicer. 11 
 (b)  For a covered institution servicer that is not approved to service 12 
loans by a government -sponsored enterprise, the Federal National Mortgage 13 
Association and the Federal Home Loan Mortgage Corporation, or the Government 14 
National Mortgage Association, or when these federal agencies have granted 15 
approval for a board alternative, a covered institution servicer may 16 
establish a similar body constituted to exercise oversight and fulfill the 17 
board of directors’ responsibilities under subsection (c) of this section. 18 
 (c)  The board of directors shall be responsible for: 19 
 (1)  Establishing a written corporate governance framework, 20 
including appropriate internal controls designed to monitor corporate 21 
governance and assess compliance with the corporate governance framework, 22 
available to the Securities Commissioner upon request; 23 
 (2)  Monitoring and ensuring the covered institution servicer's 24 
compliance with the corporate governance framework and this subchapter; and 25 
 (3)  Accurate and timely regulatory reporting, including without 26 
limitation the requirements for filing the mortgage call report. 27 
 (d)(1)  The board of directors shall establish internal audit 28 
requirements that are appropriate for the size, complexity, and risk profile 29 
of the covered institution servicer, with appropriate independence to provide 30 
a reliable evaluation of the covered institution servicer’s internal control 31 
structure, risk management, and governance. 32 
 (2)  Internal audit requirements established by the board of 33 
directors and the results of internal audits shall be made available to the 34 
commissioner upon request. 35 
 (e)(1)  A covered institution servicer shall receive an external audit, 36    	HB1466 
 
 	24 	02/12/2025 2:18:59 PM ANS120 
including audited financial statements and audit reports, conducted by an 1 
independent certified public accountant annually. 2 
 (2)  The external audit required under subdivision (e)(1) of this 3 
section shall: 4 
 (A)  Be available to the commissioner upon request; and 5 
 (B)  Include at a minimum: 6 
 (i)  Annual financial statements including a balance 7 
sheet, statement of operations income statement and cash flows, notes, and 8 
supplemental schedules, prepared according to generally accepted accounting 9 
principles; 10 
 (ii)  An assessment of the internal control 11 
structure; 12 
 (iii)  A computation of tangible net worth; 13 
 (iv)  Validation of mortgage servicing rights 14 
valuation and reserve methodology, if applicable; 15 
 (v)  Verification of adequate fidelity and errors and 16 
omissions insurance; and 17 
 (vi)  Testing of controls related to risk management 18 
activities, including compliance and stress testing, if applicable. 19 
 (f)(1)  A covered institution servicer shall establish a risk 20 
management program under the oversight of the board of directors that is 21 
available to the commissioner upon request that identifies, measures, 22 
monitors, and controls risk sufficient for the level of sophistication of the 23 
covered institution servicer. 24 
 (2)  The risk management program required under subdivision 25 
(f)(1) of this section shall: 26 
 (A)  Have appropriate processes and models in place to 27 
measure, monitor, and mitigate financial risks and changes to the risk 28 
profile of the covered institution servicer and assets being serviced; and 29 
 (B)  Be scaled to the complexity of the covered institution 30 
servicer, but be sufficiently robust to manage risks in several areas, 31 
including without limitation: 32 
 (i)  Credit risk, including the potential that a 33 
borrower or counterparty will fail to perform on an obligation; 34 
 (ii)  Servicing liquidity risk, including the 35 
potential that the covered institution servicer will be unable to meet the 36    	HB1466 
 
 	25 	02/12/2025 2:18:59 PM ANS120 
covered institution servicer's obligations as the obligations come due 1 
because of an inability to liquidate assets or obtain adequate funding or 2 
that it cannot easily unwind or offset specific exposures; 3 
 (iii)  Operational risk, including the risk resulting 4 
from inadequate or failed internal processes, people, and systems or from 5 
external events; 6 
 (iv)  Market risk, including the risk to the covered 7 
institution servicer’s condition resulting from adverse movements in market 8 
rates or prices; 9 
 (v)  Compliance risk, including the risk of 10 
regulatory sanctions, fines, penalties, or losses resulting from failure to 11 
comply with laws, rules, regulations, or other supervisory requirements 12 
applicable to a covered institution servicer; 13 
 (vi)  Legal risk, including the potential that 14 
actions against the covered institution servicer that result in unenforceable 15 
contracts, lawsuits, legal sanctions, or adverse judgments can disrupt or 16 
otherwise negatively affect the operations or condition of the covered 17 
institution servicer; and 18 
 (vii)  Reputation risk, including the risk to 19 
earnings and capital arising from negative publicity regarding the covered 20 
institution servicer’s business practices. 21 
 (g)(1)  A covered institution servicer shall conduct a risk management 22 
assessment on an annual basis concluding with a formal report to the board of 23 
directors and be available to the commissioner upon request. 24 
 (2)  Evidence of risk management activities throughout the year 25 
shall be maintained and made part of the report, including findings of issues 26 
and the response to address the findings made in the report. 27 
 28 
 23-39-521.  Standards for safeguarding customer information. 29 
 (a)  A financial institution shall develop, implement, and maintain a 30 
comprehensive information security program. 31 
 (b)  The information security program under subsection (a) of this 32 
section shall: 33 
 (1)  Be written in one (1) or more readily accessible parts; and 34 
 (2)  Contain administrative, technical, and physical safeguards 35 
that are appropriate to the financial institution’s size and complexity, the 36    	HB1466 
 
 	26 	02/12/2025 2:18:59 PM ANS120 
nature and scope of the financial institution’s activities, and the 1 
sensitivity of any customer information at issue. 2 
 (c)  The information security program shall include the information 3 
required under § 23-39-522. 4 
 5 
 23-39-522.  Information security program required elements. 6 
 (a)  In order for a financial institution to develop, implement, and 7 
maintain an information security program, the financial institution shall 8 
comply with this section. 9 
 (b)(1)  A financial institution shall designate a qualified individual 10 
responsible for overseeing and implementing the financial institution’s 11 
information security program and enforcing an information security program.  12 
 (2)(A)  The qualified individual may be employed by the financial 13 
institution, an affiliate, or a service provider. 14 
 (B)  If a financial institution designates an individual 15 
employed by an affiliate or a service provider, the financial institution 16 
shall: 17 
 (i)  Retain responsibility for compliance with this 18 
section; 19 
 (ii)  Designate a senior member of the financial 20 
institution’s personnel to be responsible for direction and oversight of the 21 
qualified individual; and 22 
 (iii)  Require the service provider or affiliate to 23 
maintain an information security program that protects the financial 24 
institution in accordance with the requirements of this section. 25 
 (c)(1)  A financial institution shall base the financial institution’s 26 
information security program on a risk assessment that: 27 
 (A)  Identifies reasonably foreseeable internal and 28 
external risks to the security, confidentiality, and integrity of customer 29 
information that could result in the unauthorized disclosure, misuse, 30 
alteration, destruction, or other compromise of the information; and 31 
 (B)  Assesses the sufficiency of any safeguards in place to 32 
control these risks. 33 
 (2)  The risk assessment shall be written and include: 34 
 (A)  Criteria for the evaluation and categorization of 35 
identified security risks or threats the financial institution faces; 36    	HB1466 
 
 	27 	02/12/2025 2:18:59 PM ANS120 
 (B)  Criteria for the assessment of the confidentiality, 1 
integrity, and availability of the financial institution’s information 2 
systems and customer information, including the adequacy of the existing 3 
controls in the context of the identified risks or threats the financial 4 
institution faces; and 5 
 (C)  Requirements describing how identified risks will be 6 
mitigated or accepted based on the risk assessment and how the information 7 
security program will address the risks. 8 
 (3)  A financial institution shall periodically perform 9 
additional risk assessments that: 10 
 (A)  Reexamine the reasonably foreseeable internal and 11 
external risks to the security, confidentiality, and integrity of customer 12 
information that could result in the unauthorized disclosure, misuse, 13 
alteration, destruction, or other compromise of the customer information; and  14 
 (B)  Reassess the sufficiency of any safeguards in place to 15 
control these risks. 16 
 (d)  A financial institution shall design and implement safeguards to 17 
control the risks the financial institution identifies through the risk 18 
assessment as required under subsection (c) of this section, including 19 
without limitation: 20 
 (1)  Implementing and periodically reviewing access controls, 21 
including technical and, as appropriate, physical controls, to: 22 
 (A)  Authenticate and permit access only to authorized 23 
users to protect against the unauthorized acquisition of customer 24 
information; and  25 
 (B)  Limit authorized users’ access only to customer 26 
information that the authorized user needs to perform the authorized user’s 27 
duties and functions, or in the case of customers, to access the customer’s 28 
own customer information; 29 
 (2)  Identifying and managing the data, personnel, devices, 30 
systems, and facilities that enable the financial institution to achieve 31 
business purposes according to the financial institution's relative 32 
importance to business objectives and the financial institution’s risk 33 
strategy; 34 
 (3)(A)  Protecting by encryption all customer information held or 35 
transmitted by the financial institution both in transit over external 36    	HB1466 
 
 	28 	02/12/2025 2:18:59 PM ANS120 
networks and at rest. 1 
 (B)  To the extent the financial institution determines 2 
that encryption of customer information, either in transit over external 3 
networks or at rest, is infeasible, the financial institution may instead 4 
secure the customer information using effective alternative compensating 5 
controls reviewed and approved by the financial institution’s qualified 6 
individual; 7 
 (4)  Adopting secure development practices for in -house developed 8 
applications utilized by the financial institution for transmitting, 9 
accessing, or storing customer information and procedures for evaluating, 10 
assessing, or testing the security of externally developed applications the 11 
financial institution utilizes to transmit, access, or store customer 12 
information; 13 
 (5)  Implementing multifactor authentication for an individual 14 
accessing an information system, unless the financial institution’s qualified 15 
individual has approved in writing the use of reasonably equivalent or more 16 
secure access controls; 17 
 (6)  Developing, implementing, and maintaining procedures for the 18 
secure disposal of customer information in any format no later than two (2) 19 
years after the last date the customer information is used in connection with 20 
the provision of a financial product or service to the customer, unless the 21 
customer information is: 22 
 (A)  Necessary for business operations or for other 23 
legitimate business purposes; 24 
 (B)  Otherwise required to be retained by state law or 25 
rule, or federal law or regulation; or 26 
 (C)  Where targeted disposal is not reasonably feasible due 27 
to the manner in which the information is maintained; 28 
 (7)  Periodically reviewing the financial institution’s data 29 
retention policy to minimize the unnecessary retention of data; 30 
 (8)  Adopting procedures for change management; and 31 
 (9)  Implementing policies, procedures, and controls designed to 32 
monitor and log the activity of authorized users and detect unauthorized 33 
access or use of, or tampering with, customer information by these users. 34 
 (e)(1)  A financial institution shall regularly test or otherwise 35 
monitor the effectiveness of the safeguards' key controls, systems, and 36    	HB1466 
 
 	29 	02/12/2025 2:18:59 PM ANS120 
procedures of the safeguards' required under this section, including those to 1 
detect actual and attempted attacks on, or intrusions into, information 2 
systems. 3 
 (2)(A)  For information systems, monitoring and testing shall 4 
include continuous monitoring or periodic penetration testing and 5 
vulnerability assessments. 6 
 (B)  Absent effective continuous monitoring or other 7 
systems to detect, on an ongoing basis, changes in information systems that 8 
may create vulnerabilities, the financial institution shall conduct: 9 
 (i)  Annual penetration testing of a financial 10 
institution’s information systems determined each given year based on 11 
relevant identified risks according to the risk assessment; and 12 
 (ii)  Vulnerability assessments, including a systemic 13 
scan or review of an information system reasonably designed to identify 14 
publicly known security vulnerabilities in the financial institution’s 15 
information systems based on the risk assessment, at least every six (6) 16 
months, and whenever there are: 17 
 (a)  Material changes to the financial 18 
institution’s operations or business arrangements; and 19 
 (b)  Circumstances the financial institution 20 
knows or has reason to know may have a material impact on the financial 21 
institution’s information security program. 22 
 (f)  A financial institution shall implement policies and procedures to 23 
ensure that personnel are able to enact the financial institution’s 24 
information security program by: 25 
 (1)  Providing the financial institution’s personnel with 26 
security awareness training that is updated as necessary to reflect risks 27 
identified by the risk assessment; 28 
 (2)  Utilizing qualified information security personnel employed 29 
by the financial institution or an affiliate or a service provider sufficient 30 
to manage the financial institution’s information security risks and to 31 
perform or oversee the information security program; 32 
 (3)  Providing information security personnel with security 33 
updates and training sufficient to address relevant security risks; and 34 
 (4)  Verifying that key information security personnel take steps 35 
to maintain current knowledge of changing information security threats and 36    	HB1466 
 
 	30 	02/12/2025 2:18:59 PM ANS120 
countermeasures. 1 
 (g)  A financial institution shall oversee service providers by: 2 
 (1)  Taking reasonable steps to select and retain service 3 
providers that are capable of maintaining appropriate safeguards for the 4 
customer information at issue; 5 
 (2)  Requiring the financial institution’s service providers by 6 
contract to implement and maintain the safeguards referenced under 7 
subdivision (g)(1) of this section; and 8 
 (3)  Periodically assessing the financial institution’s service 9 
providers based on the risk they present and the continued adequacy of their 10 
safeguards. 11 
 (h)  A financial institution shall evaluate and adjust the financial 12 
institution’s information security program to reflect: 13 
 (1)  The results of the testing and monitoring required by 14 
subsection (e) of this section; 15 
 (2)  Any material change to the financial institution’s 16 
operations or business arrangements or other circumstances; 17 
 (3)  The results of risk assessments performed under subdivision 18 
(c)(3) of this section; and 19 
 (4)  Any other circumstances that the financial institution knows 20 
or has reason to know may have a material impact on the financial 21 
institution's information security program. 22 
 (i)(1)  A financial institution shall establish a written incident 23 
response plan designed to promptly respond to, and recover from, any security 24 
event materially affecting the confidentiality, integrity, or availability of 25 
customer information in the financial institution’s control. 26 
 (2)  The incident response plan under subdivision (i)(1) of this 27 
section shall address: 28 
 (A)  The goals of the incident response plan; 29 
 (B)  The internal processes for responding to a security 30 
event; 31 
 (C)  The definition of clear roles, responsibilities, and 32 
levels of decision-making authority; 33 
 (D)  External and internal communications and information 34 
sharing; 35 
 (E)  Identification of requirements for the remediation of 36    	HB1466 
 
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any identified weaknesses in information systems and associated controls; 1 
 (F)  Documentation and reporting regarding security events 2 
and related incident response activities; and 3 
 (G)  The evaluation and revision as necessary of the 4 
incident response plan following a security event. 5 
 (j)(1)  The financial institution’s qualified individual shall report 6 
in writing at least annually, to the financial institution’s board of 7 
directors or equivalent governing body. 8 
 (2)  If a board of directors or equivalent governing body does 9 
not exist, the report required under subdivision (j)(1) of this section shall 10 
be timely presented to a senior officer responsible for the financial 11 
institution’s information security program. 12 
 (3)  The report required under subdivision (j)(1) of this section 13 
shall include: 14 
 (A)  The overall status of the information security program 15 
and the financial institution’s compliance with this section and associated 16 
rules; and 17 
 (B)  Material matters related to the information security 18 
program, addressing issues such as risk assessment, risk management and 19 
control decisions, service provider arrangements, results of testing, 20 
security events or violations and management’s responses to security events 21 
or violations, and recommendations for changes in the information security 22 
program. 23 
 (k)  A financial institution shall provide notice to the Securities 24 
Commissioner about notification events according to subdivisions (l)(1) and 25 
(2) of this section. 26 
 (l)(1)  Upon discovery of a notification event as described in 27 
subdivision (l)(3) of this section, if the notification event involves the 28 
information of any consumers in this state, the financial institution shall 29 
notify the commissioner as soon as possible and no later forty -five (45) days 30 
after discovery of the notification event.  31 
 (2)  The notice required under subdivision (l)(1) of this section 32 
shall: 33 
 (A)  Be made in a format specified by the commissioner; and 34 
 (B)  Include the following information: 35 
 (i)  The name and contact information of the 36    	HB1466 
 
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reporting financial institution; 1 
 (ii)(a)  A description of the types of information 2 
that were involved in the notification event. 3 
 (b)  If the information is possible to 4 
determine under subdivision (l)(2)(B)(ii)(a) of this section, the notice 5 
required under subdivision (l)(1) of this section shall contain the date or 6 
date range of the notification event; 7 
 (iii)  The number of consumers affected or 8 
potentially affected by the notification event; 9 
 (iv)  A general description of the notification 10 
event; and 11 
 (v)(a)  Whether a law enforcement official has 12 
provided the financial institution with a written determination that 13 
notifying the public of the notification event would impede a criminal 14 
investigation or cause damage to national security, and a means for the 15 
commissioner to contact the law enforcement official. 16 
 (b)  A law enforcement official under 17 
subdivision (l)(2)(B)(v)(a) of this section may request an initial delay of 18 
up to thirty (30) days following the date when notice was provided to the 19 
commissioner. 20 
 (c)  The delay under subdivision 21 
(l)(2)(B)(v)(b) of this section may be extended for an additional period of 22 
up to sixty (60) days if the law enforcement official seeks an extension in 23 
writing.  24 
 (d)  An additional delay beyond the delay under 25 
subdivision (l)(2)(B)(v)(b) of this section may be permitted only if the 26 
State Securities Department determines that public disclosure of a 27 
notification event continues to impede a criminal investigation or cause 28 
damage to national security. 29 
 (3)(A)  A notification event under this section shall be treated 30 
as discovered as of the first day on which the notification event is known to 31 
the financial institution. 32 
 (B)  The financial institution under subdivision (l)(3)(A) 33 
of this section shall be deemed to have knowledge of a notification event if 34 
the notification event is known to a person, other than the person committing 35 
the notification event, who is the financial institution’s employee, officer, 36    	HB1466 
 
 	33 	02/12/2025 2:18:59 PM ANS120 
or other agent. 1 
 (m)  A financial institution shall establish a written plan addressing 2 
business continuity and disaster recovery. 3 
 4 
 23-39-523.  Exceptions. 5 
 This subchapter does not apply to a financial institution that 6 
maintains customer information concerning fewer than five thousand (5,000) 7 
consumers. 8 
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