SB 1382
Initials DC Page 1 House Engrossed
ARIZONA HOUSE OF REPRESENTATIVES
Fifty-sixth Legislature
First Regular Session
Senate: 5-2-0-0 | 27-2-1-0
House: RA DPA 6-1-0-0
SB 1382: pharmacy benefit managers; certificate requirements
Sponsor: Senator Shamp, LD 29
House Engrossed
Overview
Effective January 1, 2025, requires all pharmacy benefit managers to obtain a certificate of
authority to operate and prescribes the Department of Insurance and Financial Institution's role,
responsibilities and authority.
History
The Department of Insurance and Financial Institutions (DIFI) oversees insurance companies and
related professionals through its adopted administrative rules and guidelines conferred by the
power and authority of Arizona law. Statute allows the Director of DIFI (Director) to conduct
examinations and investigations of insurance matters, including those for adjusters, producers
and brokers and other regulated individuals. The Director also establishes guidelines for insurers
of home health services prescribed by a physician or registered nurse practitioner, and skilled
professional care in a home comparable to that provided in a hospital as outlined. (A.R.S. § 20-
142).
A pharmacy benefit manager (PBM) is a person, business or other entity that, under a contract or
an employment relationship with an insurer or third-party payor, either directly or through an
intermediary manages the prescription drug coverage provided by the insurer or other third-party
payor, including: 1) the processing and payment of claims for prescription drugs; 2) the
performance of drug utilization review; 3) the processing of drug prior authorization requests; 4)
the adjudication of appeals or grievances related to prescription drug coverage; 5) contracting
with network pharmacies; and 6) controlling the cost of covered prescription drugs (A.R.S. § 20-
3321)
Statute prohibits a PBM from: 1) limiting a pharmacist or pharmacy from providing an insured
individual information on the amount of the insured’s cost share for the insured’s prescription drug
and the clinical efficacy of a more affordable alternative; 2) penalizing a pharmacy or pharmacist
for disclosing such information to an insured; and 3) requiring a pharmacist or pharmacy to charge
or collect from an insured a copayment that exceeds the total submitted charged by the network
pharmacy (A.R.S. § 44-1752)
Provisions
1. Requires a valid certificate of authority to operate as a PBM and makes the certificate of
authority renewable on a biennial basis. (Sec. 1)
2. Describes the required information that a PBM must submit to the Director to obtain the
certificate of authority to operate. (Sec. 1)
3. Outlines information in the application, including pertinent identifying information of the PBM,
copy of the basic organizational documents with articles of incorporation, bylaws, articles of
association and trade name certificate and any related documents and amendments. (Sec. 1)
☐ Prop 105 (45 votes) ☐ Prop 108 (40 votes) ☐ Emergency (40 votes) ☒ Fiscal Note SB 1382
Initials DC Page 2 House Engrossed
4. Prescribes the necessary information that must be submitted by the PBM, including the name
of the agent in Arizona to accept service of process. (Sec. 1)
5. Requires a signed certificate of good standing, along with a description of the PBM and its
services, facilities, personnel and a document confirming the business practices and contracts
comply with state laws. (Sec. 1)
6. Authorizes the Director to prescribe an application fee. (Sec. 1)
7. Requires the Director to issue a certificate of authority to operate to a PBM within 90 days
after receipt of a completed and qualified application and related fee. (Sec. 1)
8. Requires the Director to state specific reasons for any denial and provides 60 days for the
PBM to remedy any stated deficiencies. (Sec. 1)
9. Prescribes that the PBM must file a notice of modification with the Director within 30 days after
any material modifications to the application. (Sec. 1)
10. Authorizes the Director to refuse to issue a certificate of authority to a PBM who had a license
or certificate of authority revoked for cause in another state. (Sec. 1)
11. Allows the Director to issue a cease-and-desist order, or to deny, suspend or revoke a
certificate of authority after notice and opportunity for hearing as outlined. (Sec. 1)
12. Permits the Director to allow a PBM to operate a maximum 120 days or more to ensure
minimal disruptions to the continuity of care if the certificate of authority is suspended or
restricted. (Sec. 1)
13. Prescribes the monthly civil penalties when a PBM's certificate of authority is suspended or
restricted for unintentional and intentional violations as follows:
a) Unintentional violation: no more than $1,000 for each violation and maximum aggregate
of $10,000 in any 6-month period; and
b) Intentional violation: no more than $5,000 for each violation and maximum aggregate of
$50,000 in any 6-month period. (Sec. 1)
14. Authorizes the Director to revoke a certificate of authority if the PBM has been operating under
a suspended certificate of authority for more than 120 days. (Sec. 1)
15. Prescribes the same rights and notices for hearings for PBMs as others entitled under the
Administrative Procedures Act. (Sec. 1)
16. Allows the Director to investigate PBM officers, directors and owners. (Sec. 1)
17. Outlines requirements for renewals of certificates of authority and deems them expired by
operation of law pursuant to administrative rules if not timely renewed. (Sec. 1)
18. Requires the PBM to comply with Arizona laws and rules on the effective date of the certificate
of authority if a PBM and insurer enter into a contractual agreement. (Sec. 1)
19. Stipulates that the PBM must comply with records retention rules, the duties and appeals
process of a utilization review agent and permits the Director to examine and review books
and records as outlined. (Sec. 1)
20. Authorizes the Director to adopt and implement administrative rules, records retention
schedules and deems records, books documentation and other data obtained by DIFI as
confidential and proprietary information, which is not considered public records. (Sec. 1)
21. Applies the provisions only to a PBM performing services for an Arizona health plan. (Sec. 1)
22. States the provision do not apply to a workers' compensation insurer. (Sec. 1)
23. Contains an effective date of January 1, 2025. (Sec. 2)