BILL NUMBER: AB 2787AMENDED BILL TEXT AMENDED IN SENATE MAY 27, 2010 AMENDED IN ASSEMBLY MAY 10, 2010 INTRODUCED BY Assembly Member Monning ( Principal coauthor: Senator Alquist ) MARCH 9, 2010 An act to amend Section 14132.27 of the Welfare and Institutions Code, relating to Medi-Cal. An act relating to health care coverage, and making an appropriation therefor. LEGISLATIVE COUNSEL'S DIGEST AB 2787, as amended, Monning. Medi-Cal: Disease Management Waiver. Office of the California Health Ombudsman. Existing law, the federal Patient Protection and Affordable Care Act, requires the United States Secretary of Health and Human Services to award grants to states to enable them to establish, expand, or provide support for offices of health insurance consumer assistance or health insurance ombudsman programs and imposes specified eligibility requirements on states in order to receive those grants. This bill would establish the Office of the California Health Ombudsman in state government, to be governed by a chief executive officer known as the California Health Ombudsman who would be appointed in an unspecified manner. The bill would require the ombudsman to, among other things, educate consumers on their rights and responsibilities with respect to health care coverage, assist consumers with enrollment in health care coverage, and resolve problems with obtaining specified premium tax credits. The bill would require the ombudsman to apply to the United States Secretary of Health and Human Services for a grant to implement these requirements and would create the California Health Ombudsman Trust Fund as a continuously appropriated fund in the State Treasury for purposes of the act. Existing law establishes the Medi-Cal program, administered by the State Department of Health Care Services, under which basic health care services are provided to qualified low-income persons. Existing law requires the department to apply for a waiver of federal law to test the efficacy of providing a disease management benefit, as described, to specified beneficiaries under the Medi-Cal program. Existing law requires the department to submit an evaluation of the effectiveness of the waiver to the appropriate policy and fiscal committees of the Legislature on or before January 1, 2008. This bill would, instead, require the department to submit this evaluation on or before July 1, 2011, and would also require the department to include recommendations for modifications that should be made prior to a statewide implementation of the waiver. Vote: majority. Appropriation: no yes . Fiscal committee: yes. State-mandated local program: no. THE PEOPLE OF THE STATE OF CALIFORNIA DO ENACT AS FOLLOWS: SECTION 1. (a) There is hereby created in state government an independent office of health care coverage consumer assistance called the Office of the California Health Ombudsman. The office shall operate in compliance with the criteria established by the United States Secretary of Health and Human Services and shall be under the direction of a chief executive officer who shall be known as the California Health Ombudsman. The ombudsman shall be appointed by ____. (b) The ombudsman shall, in coordination with the Department of Managed Health Care, the Department of Insurance, and consumer assistance organizations, receive and respond to inquiries and complaints concerning health care coverage with respect to requirements under federal and state law. (c) The ombudsman shall do all of the following with respect to all health care coverage available in California, including coverage available through public programs and coverage available through health care service plans under Chapter 2.2 (commencing with Section 1340) of Division 2 of the Health and Safety Code and health insurers under Part 2 (commencing with Section 10110) of Division 2 of the Insurance Code: (1) Assist with the filing of complaints and appeals, including appeals with the internal appeal or grievance process of the health care service plan, health insurer, or group health plan involved, and providing information about any external appeal process. (2) Collect, track, and quantify problems and inquiries encountered by consumers with respect to health care coverage. (3) Educate consumers on their rights and responsibilities with respect to health care coverage. (4) Assist consumers with enrollment in health care coverage by providing information, referral, and assistance. (5) Resolve problems with obtaining premium tax credits under Section 36B of the Internal Revenue Code. (d) In order to carry out the duties described in subdivision (c), the ombudsman shall utilize a network of local community-based non-profit consumer assistance programs with experience in the following areas: (1) Assisting consumers in navigating the local health care system. (2) Enrolling consumers in health care coverage. (3) Resolving consumer problems associated with health care access. (4) Serving consumers with special needs, including, but not limited to, consumers with limited English language proficiency, low-income consumers, consumers with disabilities, and consumers with multiple health conditions. (5) Collecting and reporting data on the types of health care coverage problems consumers face. (e) The ombudsman shall collect and report data to the United States Secretary of Health and Human Services on the types of problems and inquiries encountered by consumers. (f) The ombudsman shall apply to the United States Secretary of Health and Human Services for a grant under Section 2793 of the federal Public Health Service Act, as added by Section 1002 of the federal Patient Protection and Affordable Care Act (Public Law 111-148), to implement the requirements of this section. (g) For purposes of this section, "group health plan" has the same meaning set forth in Section 2791 of the federal Public Health Service Act (42 U.S.C. 300gg-91). SEC. 2. (a) The California Health Ombudsman Trust Fund is hereby created in the State Treasury for the purpose of this act. Notwithstanding Section 13340 of the Government Code, all moneys in the fund shall be continuously appropriated without regard to fiscal year for the purposes of this act. Any moneys in the fund that are unexpended or unencumbered at the end of the fiscal year may be carried forward to the next succeeding fiscal year. (b) The ombudsman shall establish and maintain a prudent reserve in the fund. (c) Notwithstanding Section 16305.7 of the Government Code, all interest earned on moneys that have been deposited in the fund shall be retained in the fund and used for purposes consistent with this act. SECTION 1. Section 14132.27 of the Welfare and Institutions Code is amended to read: 14132.27. (a) (1) The department shall apply for a waiver of federal law pursuant to Section 1396n of Title 42 of the United States Code to test the efficacy of providing a disease management benefit to beneficiaries under the Medi-Cal program. A disease management benefit shall include, but not be limited to, the use of evidence-based practice guidelines, supporting adherence to care plans, and providing patient education, monitoring, and healthy lifestyle changes. (2) The waiver developed pursuant to this section shall be known as the Disease Management Waiver. The department shall submit any necessary waiver applications or modifications to the Medicaid State Plan to the federal Centers for Medicare and Medicaid Services to implement the Disease Management Waiver, and shall implement the waiver only to the extent federal financial participation is available. (b) The Disease Management Waiver shall be designed to provide eligible individuals with a range of services that enable them to remain in the least restrictive and most homelike environment while receiving the medical care necessary to protect their health and well-being. Services provided pursuant to this waiver program shall include only those not otherwise available under the state plan, and may include, but are not limited to, medication management, coordination with a primary care provider, use of evidence-based practice guidelines, supporting adherence to a plan of care, patient education, communication and collaboration among providers, and process and outcome measures. Coverage for those services shall be limited by the terms, conditions, and duration of the federal waiver. (c) Eligibility for the Disease Management Waiver shall be limited to those persons who are eligible for the Medi-Cal program as aged, blind, and disabled persons or those persons over 21 years of age who are not enrolled in a Medi-Cal managed care plan, or eligible for the federal Medicare program, and who are determined by the department to be at risk of, or diagnosed with, select chronic diseases, including, but not limited to, advanced atherosclerotic disease syndromes, congestive heart failure, and diabetes. Eligibility shall be based on the individual's medical diagnosis and prognosis, and other criteria, as specified in the waiver. (d) The Disease Management Waiver shall test the effectiveness of providing a Medi-Cal disease management benefit. The department shall evaluate the effectiveness of the Disease Management Waiver. (1) The evaluation shall include, but not be limited to, participant satisfaction, health and safety, the quality of life of the participant receiving the disease management benefit, and demonstration of the cost neutrality of the Disease Management Waiver as specified in federal guidelines. (2) The evaluation shall estimate the projected savings, if any, in the budgets of state and local governments if the Disease Management Waiver was expanded statewide. (3) (A) The evaluation shall be submitted to the appropriate policy and fiscal committees of the Legislature on or before July 1, 2011, and shall include recommendations for modifications that should be made prior to a statewide implementation of the Disease Management Waiver. (B) The requirement for submitting the evaluation imposed under this paragraph is inoperative on July 1, 2015, pursuant to Section 10231.5 of the Government Code. (C) The evaluation to be submitted pursuant to this paragraph shall be submitted in compliance with Section 9795 of the Government Code. (e) The department shall limit the number of participants in the Disease Management Waiver during the initial three years of its operation to a number that will be statistically significant for purposes of the waiver evaluation and that meets any requirements of the federal government, including a request to waive statewide implementation requirements for the waiver during the initial years of evaluation. (f) In undertaking this Disease Management Waiver, the director may enter into contracts for the purpose of directly providing Disease Management Waiver services. (g) The department shall seek all federal waivers necessary to allow for federal financial participation under this section. (h) The Disease Management Waiver shall be developed and implemented only to the extent that funds are appropriated or otherwise available for that purpose. (i) The department shall not implement this section if any of the following apply: (1) The department's application for federal funds under the Disease Management Waiver is not accepted. (2) Federal funding for the waiver ceases to be available.