CALIFORNIA LEGISLATURE 20212022 REGULAR SESSION Assembly Bill No. 1444Introduced by Assembly Member LeeFebruary 19, 2021 An act relating to food delivery. LEGISLATIVE COUNSEL'S DIGESTAB 1444, as introduced, Lee. Food delivery platforms: call routing.Existing law, the Fair Food Delivery Act of 2020, defines a food delivery platform as an online business that acts as an intermediary between consumers and multiple food facilities, as defined, to submit food orders and arrange for the delivery of the order, and prohibits a food delivery platform from arranging for the delivery of an order from a food facility without first obtaining an agreement with the food facility.This bill, in addition to making related findings and declarations, would state the intent of the Legislature to enact legislation that would prohibit food delivery listing services from rerouting customer calls through third-party platforms.Digest Key Vote: MAJORITY Appropriation: NO Fiscal Committee: NO Local Program: NO Bill TextThe people of the State of California do enact as follows:SECTION 1. The Legislature finds and declares all of the following:(a) Web-based platforms that provide information about food delivery services should provide accurate business information, and consumers have the right to know who they are doing business with.(b) The Legislature believes that it is an unethical business practice to reroute phone calls without consumer consent or knowledge through a third-party platform in order for the third-party platform to collect a referral fee, and third-party platforms should not charge food establishments for calls routed through their service that do not result in orders.(c) The Legislature considers the practice of leading customers to believe they are ordering directly from a food establishment, when they are actually being rerouted through a third-party platform in order to charge a referral free, counter to public policy.SEC. 2. It is the intent of the Legislature to enact legislation that would prohibit food delivery listing services from rerouting customer calls through third-party platforms.
CALIFORNIA LEGISLATURE 20212022 REGULAR SESSION Assembly Bill No. 1444Introduced by Assembly Member LeeFebruary 19, 2021 An act relating to food delivery. LEGISLATIVE COUNSEL'S DIGESTAB 1444, as introduced, Lee. Food delivery platforms: call routing.Existing law, the Fair Food Delivery Act of 2020, defines a food delivery platform as an online business that acts as an intermediary between consumers and multiple food facilities, as defined, to submit food orders and arrange for the delivery of the order, and prohibits a food delivery platform from arranging for the delivery of an order from a food facility without first obtaining an agreement with the food facility.This bill, in addition to making related findings and declarations, would state the intent of the Legislature to enact legislation that would prohibit food delivery listing services from rerouting customer calls through third-party platforms.Digest Key Vote: MAJORITY Appropriation: NO Fiscal Committee: NO Local Program: NO
CALIFORNIA LEGISLATURE 20212022 REGULAR SESSION
Assembly Bill
No. 1444
Introduced by Assembly Member LeeFebruary 19, 2021
Introduced by Assembly Member Lee
February 19, 2021
An act relating to food delivery.
LEGISLATIVE COUNSEL'S DIGEST
## LEGISLATIVE COUNSEL'S DIGEST
AB 1444, as introduced, Lee. Food delivery platforms: call routing.
Existing law, the Fair Food Delivery Act of 2020, defines a food delivery platform as an online business that acts as an intermediary between consumers and multiple food facilities, as defined, to submit food orders and arrange for the delivery of the order, and prohibits a food delivery platform from arranging for the delivery of an order from a food facility without first obtaining an agreement with the food facility.This bill, in addition to making related findings and declarations, would state the intent of the Legislature to enact legislation that would prohibit food delivery listing services from rerouting customer calls through third-party platforms.
Existing law, the Fair Food Delivery Act of 2020, defines a food delivery platform as an online business that acts as an intermediary between consumers and multiple food facilities, as defined, to submit food orders and arrange for the delivery of the order, and prohibits a food delivery platform from arranging for the delivery of an order from a food facility without first obtaining an agreement with the food facility.
This bill, in addition to making related findings and declarations, would state the intent of the Legislature to enact legislation that would prohibit food delivery listing services from rerouting customer calls through third-party platforms.
## Digest Key
## Bill Text
The people of the State of California do enact as follows:SECTION 1. The Legislature finds and declares all of the following:(a) Web-based platforms that provide information about food delivery services should provide accurate business information, and consumers have the right to know who they are doing business with.(b) The Legislature believes that it is an unethical business practice to reroute phone calls without consumer consent or knowledge through a third-party platform in order for the third-party platform to collect a referral fee, and third-party platforms should not charge food establishments for calls routed through their service that do not result in orders.(c) The Legislature considers the practice of leading customers to believe they are ordering directly from a food establishment, when they are actually being rerouted through a third-party platform in order to charge a referral free, counter to public policy.SEC. 2. It is the intent of the Legislature to enact legislation that would prohibit food delivery listing services from rerouting customer calls through third-party platforms.
The people of the State of California do enact as follows:
## The people of the State of California do enact as follows:
SECTION 1. The Legislature finds and declares all of the following:(a) Web-based platforms that provide information about food delivery services should provide accurate business information, and consumers have the right to know who they are doing business with.(b) The Legislature believes that it is an unethical business practice to reroute phone calls without consumer consent or knowledge through a third-party platform in order for the third-party platform to collect a referral fee, and third-party platforms should not charge food establishments for calls routed through their service that do not result in orders.(c) The Legislature considers the practice of leading customers to believe they are ordering directly from a food establishment, when they are actually being rerouted through a third-party platform in order to charge a referral free, counter to public policy.
SECTION 1. The Legislature finds and declares all of the following:(a) Web-based platforms that provide information about food delivery services should provide accurate business information, and consumers have the right to know who they are doing business with.(b) The Legislature believes that it is an unethical business practice to reroute phone calls without consumer consent or knowledge through a third-party platform in order for the third-party platform to collect a referral fee, and third-party platforms should not charge food establishments for calls routed through their service that do not result in orders.(c) The Legislature considers the practice of leading customers to believe they are ordering directly from a food establishment, when they are actually being rerouted through a third-party platform in order to charge a referral free, counter to public policy.
SECTION 1. The Legislature finds and declares all of the following:
### SECTION 1.
(a) Web-based platforms that provide information about food delivery services should provide accurate business information, and consumers have the right to know who they are doing business with.
(b) The Legislature believes that it is an unethical business practice to reroute phone calls without consumer consent or knowledge through a third-party platform in order for the third-party platform to collect a referral fee, and third-party platforms should not charge food establishments for calls routed through their service that do not result in orders.
(c) The Legislature considers the practice of leading customers to believe they are ordering directly from a food establishment, when they are actually being rerouted through a third-party platform in order to charge a referral free, counter to public policy.
SEC. 2. It is the intent of the Legislature to enact legislation that would prohibit food delivery listing services from rerouting customer calls through third-party platforms.
SEC. 2. It is the intent of the Legislature to enact legislation that would prohibit food delivery listing services from rerouting customer calls through third-party platforms.
SEC. 2. It is the intent of the Legislature to enact legislation that would prohibit food delivery listing services from rerouting customer calls through third-party platforms.
### SEC. 2.