Consumer protection: ticket sellers.
The overarching goal of AB 1349 is to create a fairer marketplace for ticket buyers while simultaneously supporting the livelihoods of artists and event organizers. By imposing stricter regulations on ticket resellers and ensuring transparent pricing and practices, the bill seeks to address issues stemming from predatory practices in ticket sales, such as automated purchasing and misleading ads. The increased civil penalties for non-compliance aim to deter unethical behavior among ticket sellers, thus fostering a healthier economic environment for live performances and enhancing protections for consumers enduring the financial repercussions of canceled events.
Assembly Bill 1349, introduced by Assembly Member Bryan, aims to enhance consumer protection in the ticket selling industry. It revises existing regulations concerning the sale of tickets for various events, including sports and musical performances. The bill mandates that original ticket sellers, event presenters, ticket resellers, and ticket resale marketplaces adhere to strict guidelines in selling tickets, particularly in scenarios involving event cancellations or rescheduling. Under the proposed changes, consumers must be offered the option of receiving a full refund, or one of several alternatives, such as a gift certificate, when events are canceled, notably when the presenter is a nonprofit. This reinforces the importance of consumer choice in ticket sales and aims to prevent exploitation by profit-driven entities.
The sentiment around AB 1349 has been generally favorable among advocates for consumer rights and artists' groups who argue that the current ticket system has too many loopholes that benefit resellers at the cost of consumers and performers. However, there are concerns from some segments of the ticket resale market about how stringent regulations may affect their business practices or lead to decreased opportunities for profit. The conversation around the bill illustrates a significant divide over the balance between consumer protection and free enterprise in the context of ticket sales.
Notably, one area of contention lies in the provisions relating to ticket resale marketplaces. Critics argue that the requirement for sellers to have actual or constructive possession of tickets before listing them could hinder competition and restrict access for smaller resellers. Moreover, concerns have been raised regarding potential chill on innovative sales strategies due to the heavy penalties associated with any infractions. Opponents also fear that the civil fines, which could be as high as $10,000 per violation, may be excessively punitive and could overwhelm smaller businesses, stifling the diversity and accessibility of market options for consumers.