First Regular Session Seventy-fourth General Assembly STATE OF COLORADO REENGROSSED This Version Includes All Amendments Adopted in the House of Introduction LLS NO. 23-0544.01 Christy Chase x2008 HOUSE BILL 23-1004 House Committees Senate Committees Business Affairs & Labor A BILL FOR AN ACT C ONCERNING REQUIREMENTS REG ARDING THE LANGUAGE USED IN101 CERTAIN INSURANCE DOCUMENTS .102 Bill Summary (Note: This summary applies to this bill as introduced and does not reflect any amendments that may be subsequently adopted. If this bill passes third reading in the house of introduction, a bill summary that applies to the reengrossed version of this bill will be available at http://leg.colorado.gov .) Current law allows insurance policies to be translated to and issued in a language other than English if the insurer certifies that the English-language policy that is translated complies with state insurance laws. Section 1 of the bill requires the insurer to also certify that the policy has been correctly translated by a certified translator or, if a certified translator is not available to translate the policy to the particular HOUSE 3rd Reading Unamended January 31, 2023 HOUSE Amended 2nd Reading January 30, 2023 HOUSE SPONSORSHIP Velasco, Amabile, Bacon, Boesenecker, deGruy Kennedy, Dickson, Duran, English, Epps, Frizell, Froelich, Garcia, Gonzales-Gutierrez, Hamrick, Herod, Jodeh, Joseph, Kipp, Lieder, Lindsay, Lindstedt, Lukens, Mabrey, Marshall, Martinez, McCluskie, McCormick, McLachlan, Ortiz, Parenti, Ricks, Sharbini, Sirota, Story, Titone, Valdez, Vigil, Weissman, Willford, Woodrow, Young SENATE SPONSORSHIP Gonzales, Shading denotes HOUSE amendment. Double underlining denotes SENATE amendment. Capital letters or bold & italic numbers indicate new material to be added to existing law. Dashes through the words or numbers indicate deletions from existing law. language, by a professional translator who certifies that the translation is correct. Section 2 requires insurers that issue commercial or personal automobile, homeowners', or renters' insurance policies to offer, make available, and issue the policy application, the policy, and related documents and forms in the same language that the insurer used in advertisements for the policy and to offer an applicant a form to select the applicant's language of choice for those documents. Section 2 also specifies remedies for an insurer's failure to comply with this requirement. Be it enacted by the General Assembly of the State of Colorado:1 SECTION 1. In Colorado Revised Statutes, 10-1-136, amend (3);2 and add (4) as follows:3 10-1-136. Insurance policies - language other than English -4 definition. (3) (a) A non-English-language policy delivered or issued for5 delivery in this state is deemed to be in compliance COMPLY with articles6 4 and 16 of this title TITLE 10 if the insurer certifies that the policy is7 translated:8 (I) From an English-language policy that is in compliance9 COMPLIES with this title TITLE 10;10 (II) C ORRECTLY; AND11 (III) B Y A CERTIFIED TRANSLATOR WHO HAS CERTIFIED THAT THE12 POLICY IS CORRECTLY TRANSLATED OR , IF A CERTIFIED TRANSLATOR IS13 NOT AVAILABLE TO TRANSLATE THE POLICY FROM ENGLISH INTO A14 LANGUAGE FOR WHICH THE AMERICAN TRANSLATORS ASSOCIATION15 CERTIFIES TRANSLATORS, BY A QUALIFIED TRANSLATOR WHO HAS16 CERTIFIED THAT THE POLICY IS CORRECTLY TRANSLATED .17 (b) An insurer shall maintain copies of all translated policies,18 endorsements, riders, and any explanatory or advertising materials and19 make them available for review by the commissioner upon request.20 1004-2- (4) AS USED IN THIS SECTION:1 (a) "A MERICAN TRANSLATORS ASSOCIATION" MEANS THE2 NATIONAL, NONPROFIT PROFESSIONAL ASSOCIATION , OR ITS SUCCESSOR3 ORGANIZATION, THAT OFFERS CERTIFICATION FOR TRANSLATORS .4 (b) "C ERTIFIED TRANSLATOR" MEANS AN INDIVIDUAL WHO IS5 CERTIFIED AS A TRANSLATOR BY THE AMERICAN TRANSLATORS6 A SSOCIATION.7 SECTION 2. In Colorado Revised Statutes, add 10-3-1119 as8 follows:9 10-3-1119. Policy documents - language consistent with10 advertisement for product - definitions. (1) A N INSURER SHALL OFFER,11 MAKE AVAILABLE, AND ISSUE, AS APPLICABLE, THE FOLLOWING12 DOCUMENTS TO AN APPLICANT FOR OR INSURED UNDER AN INSURANCE13 POLICY IN THE SAME LANGUAGE THAT THE INSURER USED IN ANY14 ADVERTISEMENT IN THIS STATE FOR THE INSURANCE POLICY :15 (a) T HE APPLICATION FOR THE INSURANCE POLICY ;16 (b) A NY WRITTEN COVERAGE REJECTIONS , WAIVERS, EXCLUSIONS,17 AND DISCLOSURES REQUIRED BY LAW ; AND18 (c) T HE INSURANCE POLICY AND ANY FORMS , EXPLANATION OF19 BENEFITS, AND OTHER POLICY- OR COVERAGE-RELATED DOCUMENTS .20 (2) (a) IF AN INSURER THAT ISSUES INSURANCE POLICIES IN THIS21 STATE ADVERTISES, OFFERS, MAKES AVAILABLE, OR ISSUES INSURANCE22 POLICIES IN A LANGUAGE OTHER THAN ENGLISH, THE INSURER SHALL:23 (I) OFFER AN APPLICANT FOR A NEW OR RENEWAL INSURANCE24 POLICY A FORM TO SELECT THE LANGUAGE OF CHOICE FOR THE25 DOCUMENTS SPECIFIED IN SUBSECTION (1) OF THIS SECTION; AND26 (II) PROVIDE THE OFFER AND THE FORM IN EVERY LANGUAGE IN27 1004 -3- WHICH THE INSURER ADVERTISES, OFFERS, MAKES AVAILABLE, OR ISSUES1 ITS INSURANCE POLICIES. 2 (b) FOR NEW INSURANCE POLICIES, THE INSURER SHALL OFFER THE3 FORM TO THE APPLICANT AT THE TIME OF APPLICATION FOR THE POLICY.4 FOR RENEWAL INSURANCE POLICIES, THE INSURER SHALL OFFER THE FORM5 ONCE, AT THE FIRST RENEWAL OF THE POLICY THAT ARISES ON OR AFTER6 JANUARY 1, 2024; EXCEPT THAT, IF THE INSURER PREVIOUSLY OFFERED7 THE FORM TO THE INSURED AT THE TIME OF APPLICATION FOR A NEW8 INSURANCE POLICY, THE INSURER IS NOT REQUIRED TO OFFER THE FORM AT9 THE TIME OF RENEWAL OF THAT POLICY .10 (c) IF THE APPLICANT FOR A NEW OR RENEWAL POLICY RETURNS11 THE FORM TO THE INSURER INDICATING A LANGUAGE SELECTION , THE12 INSURER SHALL PROVIDE THE DOCUMENTS SPECIFIED IN SUBSECTION (1) OF13 THIS SECTION IN THE LANGUAGE THE APPLICANT SELECTS. IF THE14 APPLICANT DOES NOT RETURN THE FORM TO THE INSURER WITHIN SIXTY15 DAYS AFTER RECEIVING THE FORM, THE INSURER MAY PROVIDE THE16 DOCUMENTS SPECIFIED IN SUBSECTION (1) OF THIS SECTION IN ENGLISH.17 (3) CONSISTENT WITH SECTION 10-1-136 (2), IN THE EVENT OF A18 DISPUTE OR COMPLAINT REGARDING AN INSURANCE POLICY, ANY RELATED19 DOCUMENTS SPECIFIED IN SUBSECTION (1) OF THIS SECTION, OR THE20 ADVERTISEMENT FOR AN INSURANCE POLICY, THE ENGLISH-LANGUAGE21 VERSION OF THE INSURANCE POLICY OR RELATED DOCUMENTS CONTROLS22 THE RESOLUTION OF THE DISPUTE OR COMPLAINT .23 (4) (a) IF AN INSURER FAILS TO COMPLY WITH THE REQUIREMENTS24 OF THIS SECTION, THE INSURANCE POLICY THAT WAS ISSUED WILL BE25 REWRITTEN TO INCLUDE ANY COVERAGE THAT WAS REJECTED , WAIVED, OR26 EXCLUDED. THE INSURED MAY RECOVER REASONABLE ATTORNEY FEES27 1004 -4- AND COURT COSTS IN RELATION TO A CIVIL SUIT FILED TO OBTAIN A1 REWRITE OF THE INSURANCE POLICY , AND THE INSURER SHALL NOT2 REQUIRE THE INSURED TO PAY ANY PREMIUM FOR COVERAGE RESULTING3 FROM THE REWRITE THAT RETROACTIVELY APPLIES TO THE START OF THE4 INSURANCE POLICY COVERAGE PERIOD .5 (b) A NY WRITTEN COVERAGE REJECTIONS , WAIVERS, OR6 EXCLUSIONS RESULTING FROM AN INSURER 'S FAILURE TO COMPLY WITH7 THIS SECTION ARE VOIDABLE AT THE INSURED 'S ELECTION.8 (c) A PERSON NEED NOT SHOW KNOWLEDGE OF ANY SPECIFIC9 ADVERTISEMENT IN ORDER TO OBTAIN THE REMEDIES AVAILABLE UNDER10 THIS SECTION.11 (5) AS USED IN THIS SECTION:12 (a) "A DVERTISEMENT" MEANS ANY MATERIAL DESIGNED TO13 CREATE PUBLIC INTEREST IN A PRODUCT OR TO INDUCE THE PUBLIC TO14 PURCHASE, INCREASE, MODIFY, REINSTATE, REPLACE, OR RETAIN AN15 INSURANCE POLICY.16 (b) "I NSURANCE POLICY" MEANS A COMMERCIAL AUTOMOBILE ,17 PERSONAL AUTOMOBILE , HOMEOWNERS ', OR RENTERS' POLICY OF18 INSURANCE.19 SECTION 3. Act subject to petition - effective date. This act20 takes effect January 1, 2024; except that, if a referendum petition is filed21 pursuant to section 1 (3) of article V of the state constitution against this22 act or an item, section, or part of this act within the ninety-day period23 after final adjournment of the general assembly, then the act, item,24 section, or part will not take effect unless approved by the people at the25 1004 -5- general election to be held in November 2024 and, in such case, will take1 effect on the date of the official declaration of the vote thereon by the2 governor.3 1004 -6-