First Regular Session Seventy-fourth General Assembly STATE OF COLORADO REVISED This Version Includes All Amendments Adopted on Second Reading in the Second House LLS NO. 23-0544.01 Christy Chase x2008 HOUSE BILL 23-1004 House Committees Senate Committees Business Affairs & Labor Business, Labor, & Technology A BILL FOR AN ACT C ONCERNING REQUIREMENTS REG ARDING THE LANGUAGE USED IN101 CERTAIN INSURANCE DOCUMENTS .102 Bill Summary (Note: This summary applies to this bill as introduced and does not reflect any amendments that may be subsequently adopted. If this bill passes third reading in the house of introduction, a bill summary that applies to the reengrossed version of this bill will be available at http://leg.colorado.gov .) Current law allows insurance policies to be translated to and issued in a language other than English if the insurer certifies that the English-language policy that is translated complies with state insurance laws. Section 1 of the bill requires the insurer to also certify that the policy has been correctly translated by a certified translator or, if a certified translator is not available to translate the policy to the particular SENATE Amended 2nd Reading March 7, 2023 HOUSE 3rd Reading Unamended January 31, 2023 HOUSE Amended 2nd Reading January 30, 2023 HOUSE SPONSORSHIP Velasco, Amabile, Bacon, Boesenecker, deGruy Kennedy, Dickson, Duran, English, Epps, Frizell, Froelich, Garcia, Gonzales-Gutierrez, Hamrick, Herod, Jodeh, Joseph, Kipp, Lieder, Lindsay, Lindstedt, Lukens, Mabrey, Marshall, Martinez, McCluskie, McCormick, McLachlan, Ortiz, Parenti, Ricks, Sharbini, Sirota, Story, Titone, Valdez, Vigil, Weissman, Willford, Woodrow, Young SENATE SPONSORSHIP Gonzales, Shading denotes HOUSE amendment. Double underlining denotes SENATE amendment. Capital letters or bold & italic numbers indicate new material to be added to existing law. Dashes through the words or numbers indicate deletions from existing law. language, by a professional translator who certifies that the translation is correct. Section 2 requires insurers that issue commercial or personal automobile, homeowners', or renters' insurance policies to offer, make available, and issue the policy application, the policy, and related documents and forms in the same language that the insurer used in advertisements for the policy and to offer an applicant a form to select the applicant's language of choice for those documents. Section 2 also specifies remedies for an insurer's failure to comply with this requirement. Be it enacted by the General Assembly of the State of Colorado:1 SECTION 1. In Colorado Revised Statutes, 10-1-136, amend (3);2 and add (4) as follows:3 10-1-136. Insurance policies - language other than English -4 definition. (3) (a) A non-English-language policy delivered or issued for5 delivery in this state is deemed to be in compliance COMPLY with articles6 4 and 16 of this title TITLE 10 if the insurer certifies that the policy is7 translated:8 (I) From an English-language policy that is in compliance9 COMPLIES with this title TITLE 10;10 (II) C ORRECTLY; AND11 (III) B Y A CERTIFIED TRANSLATOR WHO HAS CERTIFIED THAT THE12 POLICY IS CORRECTLY TRANSLATED OR , IF A CERTIFIED TRANSLATOR IS13 NOT AVAILABLE TO TRANSLATE THE POLICY FROM ENGLISH INTO A14 LANGUAGE FOR WHICH THE AMERICAN TRANSLATORS ASSOCIATION15 CERTIFIES TRANSLATORS, BY A QUALIFIED TRANSLATOR WHO HAS16 CERTIFIED THAT THE POLICY IS CORRECTLY TRANSLATED .17 (b) An insurer shall maintain copies of all translated policies,18 endorsements, riders, and any explanatory or advertising materials and19 make them available for review by the commissioner upon request.20 1004-2- (4) AS USED IN THIS SECTION:1 (a) "A MERICAN TRANSLATORS ASSOCIATION" MEANS THE2 NATIONAL, NONPROFIT PROFESSIONAL ASSOCIATION , OR ITS SUCCESSOR3 ORGANIZATION, THAT OFFERS CERTIFICATION FOR TRANSLATORS .4 (b) "C ERTIFIED TRANSLATOR" MEANS AN INDIVIDUAL WHO IS5 CERTIFIED AS A TRANSLATOR BY THE AMERICAN TRANSLATORS6 A SSOCIATION.7 SECTION 2. In Colorado Revised Statutes, add 10-3-1119 as8 follows:9 10-3-1119. Policy documents - language consistent with10 advertisement for product - definitions. (1) A N INSURER SHALL OFFER,11 MAKE AVAILABLE, AND ISSUE, AS APPLICABLE, THE FOLLOWING WRITTEN 12 OR ELECTRONIC DOCUMENTS TO AN APPLICANT FOR OR INSURED UNDER AN13 INSURANCE POLICY IN THE SAME LANGUAGE THAT THE INSURER USED IN14 ANY ADVERTISEMENT IN THIS STATE FOR THE INSURANCE POLICY :15 (a) T HE APPLICATION OR INTERFACE THE APPLICANT USES TO 16 APPLY FOR, PURCHASE, OR RECEIVE A QUOTE FOR AN INSURANCE POLICY;17 (b) A NY WRITTEN COVERAGE FORMS , INCLUDING REJECTIONS OR 18 EXCLUSIONS; AND 19 (c) T HE INSURANCE POLICY , POLICY DECLARATIONS PAGE , 20 EXPLANATIONS OF BENEFITS, AND OTHER POLICY- OR COVERAGE-RELATED21 DOCUMENTS.22 (2) (a) IF AN INSURER THAT ISSUES INSURANCE POLICIES IN THIS23 STATE ADVERTISES, OFFERS, MAKES AVAILABLE, OR ISSUES INSURANCE24 POLICIES IN A LANGUAGE OTHER THAN ENGLISH, THE INSURER SHALL:25 (I) OFFER AN APPLICANT FOR A NEW OR RENEWAL INSURANCE26 POLICY A FORM TO SELECT THE LANGUAGE OF CHOICE FOR THE27 1004 -3- DOCUMENTS SPECIFIED IN SUBSECTION (1) OF THIS SECTION; AND1 (II) PROVIDE THE OFFER AND THE FORM IN EVERY LANGUAGE IN2 WHICH THE INSURER ADVERTISES, OFFERS, MAKES AVAILABLE, OR ISSUES3 ITS INSURANCE POLICIES. 4 (b) FOR NEW INSURANCE POLICIES, THE INSURER SHALL OFFER THE5 FORM TO THE APPLICANT AT THE TIME OF APPLICATION FOR THE POLICY.6 FOR RENEWAL INSURANCE POLICIES, THE INSURER SHALL OFFER THE FORM7 ONCE, AT THE FIRST RENEWAL OF THE POLICY THAT ARISES ON OR AFTER8 JANUARY 1, 2024; EXCEPT THAT, IF THE INSURER PREVIOUSLY OFFERED9 THE FORM TO THE INSURED AT THE TIME OF APPLICATION FOR A NEW10 INSURANCE POLICY, THE INSURER IS NOT REQUIRED TO OFFER THE FORM AT11 THE TIME OF RENEWAL OF THAT POLICY .12 (c) IF THE APPLICANT FOR A NEW OR RENEWAL POLICY RETURNS13 THE FORM TO THE INSURER INDICATING A LANGUAGE SELECTION , THE14 INSURER SHALL PROVIDE THE DOCUMENTS SPECIFIED IN SUBSECTION (1) OF15 THIS SECTION IN THE LANGUAGE THE APPLICANT SELECTS. IF THE16 APPLICANT DOES NOT RETURN THE FORM TO THE INSURER WITHIN SIXTY17 DAYS AFTER RECEIVING THE FORM, THE INSURER MAY PROVIDE THE18 DOCUMENTS SPECIFIED IN SUBSECTION (1) OF THIS SECTION IN ENGLISH.19 (3) CONSISTENT WITH SECTION 10-1-136 (2), IN THE EVENT OF A20 DISPUTE OR COMPLAINT REGARDING AN INSURANCE POLICY , ANY RELATED21 DOCUMENTS SPECIFIED IN SUBSECTION (1) OF THIS SECTION, OR THE22 ADVERTISEMENT FOR AN INSURANCE POLICY, THE ENGLISH-LANGUAGE23 VERSION OF THE INSURANCE POLICY OR RELATED DOCUMENTS CONTROLS24 THE RESOLUTION OF THE DISPUTE OR COMPLAINT .25 (4) (a) IF AN INSURER FAILS TO COMPLY WITH THE26 REQUIREMENTS OF THIS SECTION, ANY WRITTEN COVERAGE REJECTIONS OR27 1004 -4- EXCLUSIONS RESULTING FROM THE INSURER 'S FAILURE TO COMPLY WITH1 THIS SECTION ARE VOIDABLE AT THE INSURED'S ELECTION. IF THE INSURED2 ELECTS TO VOID THE COVERAGE REJECTION OR EXCLUSION :3 (I) T HE INSURED MAY RECOVER REASONABLE ATTORNEY FEES AND 4 COURT COSTS INCURRED IN REINSTATING OR REWRITING THE COVERAGE ;5 AND6 (II) T HE INSURER SHALL NOT REQUIRE THE INSURED TO PAY ANY 7 PREMIUM DURING THE POLICY PERIOD APPLICABLE FOR THE REINSTATED8 OR REWRITTEN COVERAGE .9 (b) I F THE INSURED DOES NOT REJECT COVERAGE IN FUTURE POLICY 10 PERIODS, THE INSURER MAY CHARGE A PREMIUM FOR THE COVERAGE IN11 FUTURE POLICY PERIODS.12 (c) A PERSON NEED NOT SHOW KNOWLEDGE OF ANY SPECIFIC13 ADVERTISEMENT IN ORDER TO OBTAIN THE REMEDIES AVAILABLE UNDER14 THIS SECTION.15(5) AS USED IN THIS SECTION:16 (a) "A DVERTISEMENT" MEANS ANY MATERIAL DESIGNED TO17 CREATE PUBLIC INTEREST IN A PRODUCT OR TO I NDUCE THE PUBLIC TO18 PURCHASE, INCREASE, MODIFY, REINSTATE, REPLACE, OR RETAIN AN19 INSURANCE POLICY.20 (b) "I NSURANCE POLICY" MEANS A COMMERCIAL AUTOMOBILE ,21 PERSONAL AUTOMOBILE , HOMEOWNERS ', OR RENTERS' POLICY OF22 INSURANCE.23 SECTION 3. Act subject to petition - effective date. This act24 takes effect January 1, 2024; except that, if a referendum petition is filed25 pursuant to section 1 (3) of article V of the state constitution against this26 act or an item, section, or part of this act within the ninety-day period27 1004 -5- after final adjournment of the general assembly, then the act, item,1 section, or part will not take effect unless approved by the people at the2 general election to be held in November 2024 and, in such case, will take3 effect on the date of the official declaration of the vote thereon by the4 governor.5 1004 -6-