First Regular Session Seventy-fifth General Assembly STATE OF COLORADO REVISED This Version Includes All Amendments Adopted on Second Reading in the Second House LLS NO. 25-0717.01 Chelsea Princell x4335 SENATE BILL 25-314 Senate Committees House Committees Appropriations Appropriations A BILL FOR AN ACT C ONCERNING CHANGES TO TH E RECOVERY AUDIT CONTRACTOR101 PROGRAM, AND, IN CONNECTION THEREWITH , MAKING AND102 REDUCING AN APPROPRIATION .103 Bill Summary (Note: This summary applies to this bill as introduced and does not reflect any amendments that may be subsequently adopted. If this bill passes third reading in the house of introduction, a bill summary that applies to the reengrossed version of this bill will be available at http://leg.colorado.gov/ .) Joint Budget Committee. The bill allows the department of health care policy and financing (state department) to contract with a recovery audit contractor (RAC) vendor to conduct RAC audits of medicaid providers (providers) on behalf of the state department. RAC audits may only review claims that are no more than 3 years HOUSE 2nd Reading Unamended May 1, 2025 SENATE 3rd Reading Unamended April 30, 2025 SENATE Amended 2nd Reading April 29, 2025 SENATE SPONSORSHIP Kirkmeyer and Bridges, Amabile, Catlin, Frizell, Lundeen, Mullica, Snyder HOUSE SPONSORSHIP Bird and Sirota, Taggart Shading denotes HOUSE amendment. Double underlining denotes SENATE amendment. Capital letters or bold & italic numbers indicate new material to be added to existing law. Dashes through the words or numbers indicate deletions from existing law. past the date of the expiration of the timely filing period. The bill allows the state department to review claims that fall outside of this 3-year time frame only if required by a federal audit. The bill limits the number of audits a provider may undergo each year and limits the number of medical records that can be requested for a given audit. If the state department identifies preliminary findings during the RAC audit, the state department must send the provider a report detailing the preliminary findings, the rationale for the preliminary findings, and the methodology for how any overpayments were calculated and determined. The bill allows a provider that received preliminary findings following a complex audit to request an exit conference to discuss the preliminary findings with the state department in an effort to resolve the concerns detailed in the preliminary findings prior to undergoing an informal reconsideration of the preliminary findings. The bill requires a provider to participate in an informal reconsideration before filing a formal appeal regarding the state department's findings during a RAC audit. The bill, in the department of health care policy and financing for medical and long-term care services for medical-eligible individuals budget, decreases the cash funds appropriation from recoveries and recoupments by $20,900,588 and the cash funds appropriation from the recovery audit contractor recoveries cash fund is increased by $20,900,588. Be it enacted by the General Assembly of the State of Colorado:1 SECTION 1. In Colorado Revised Statutes, 25.5-4-301, amend2 (3.5)(c); repeal (3)(a)(IX); and add (3.3) as follows:3 25.5-4-301. Recoveries - overpayments - penalties - interest -4 adjustments - liens - review or audit procedures - cash fund - rules -5 definitions - repeal. (3) (a) A review or audit of a provider is subject to6 the following procedures:7 (IX) For audits conducted pursuant to 42 CFR 455.506, at least 8 quarterly, the state department shall publish on its website an audit9 activity report detailing current and recently completed audits and reviews10 and summaries of the findings of such audits and reviews, including the11 314-2- number and amounts of overpayments and underpayments found, the1 number and results of appeals, the amounts collected, and the error rates2 identified. At least quarterly, the state department shall conduct trainings3 for providers and hold stakeholder meetings regarding audits and reviews.4 In addition, when the state department enters into contracts pursuant to5 this subsection (3)(a), the state department shall publish on its website a6 copy of the contract, scope of work, and information regarding7 supervision of contractor deliverables.8 (3.3) (a) A S USED IN THIS SUBSECTION (3.3), UNLESS THE CONTEXT9 OTHERWISE REQUIRES:10 (I) "A UTOMATED AUDIT" MEANS A RAC AUDIT THAT REVIEWS A11 PROVIDER'S APPLICATION OF CODING RULES AND DOES NOT REQUIRE A12 PROVIDER TO SUBMIT MEDICAL RECORDS TO BE AUDITED .13 (II) "C OMPLEX AUDIT" MEANS A RAC AUDIT THAT REQUIRES A14 PROVIDER TO SUBMIT MEDICAL RECORDS TO BE AUDITED , WHICH ARE15 INDIVIDUALLY REVIEWED BY A REPRESENTATIVE OF THE STATE16 DEPARTMENT OR THE STATE DEPARTMENT 'S RAC VENDOR.17 (III) "D ENIAL RATE" MEANS THE PERCENTAGE OF REVIEWED18 CLAIMS ULTIMATELY DETERMINED TO INVOLVE IMPROPER PAYMENTS19 AFTER ALL ADMINISTRATIVE PROCESSES ARE COMPLETE , INCLUDING THE20 RESOLUTION OF AN APPEAL.21 (IV) "RAC AUDIT" MEANS A RECOVERY AUDIT CONTRACTOR22 AUDIT CONDUCTED PURSUANT TO THE FEDERAL "SOCIAL SECURITY ACT",23 42 U.S.C. SEC. 1396a (a)(42)(B).24 (V) "RAC VENDOR" MEANS A VENDOR WHO MEETS THE25 REQUIREMENTS OF 42 CFR 455.508 AND CONTRACTS WITH THE STATE26 DEPARTMENT TO PERFORM RECOVERY AUDIT CONTRACTOR AUDITS OF27 314 -3- PROVIDERS ON BEHALF OF THE STATE DEPARTMENT .1 (b) T HE STATE DEPARTMENT MAY SOLICIT THE SERVICES OF A RAC2 VENDOR THR OUGH A CONTRACT ISSUED PURS UANT TO THE3 "P ROCUREMENT CODE", ARTICLES 101 TO 112 OF TITLE 24, AND PURSUANT4 TO THE FEDERAL REQUIREMENTS DETAILED IN 42 CFR 455.508, FOR THE5 PURPOSE OF CONDUCTING RAC AUDITS OF PROVIDERS TO IDENTIFY6 POSSIBLE MEDICAID OVERPAYMENTS AND UNDERPAYMENTS .7 (c) (I) T HE CONTRACT DESCRIBED IN SUBSECTION (3.3)(b) OF THIS8 SECTION MUST STATE THAT THE RAC VENDOR'S COMPENSATION IS9 CONTINGENT UPON THE AMOUNT OF OVERPAYMENTS THE STATE RECOVERS10 FROM A PROVIDER. AT THE EXPIRATION OF THE CURRENT CONTRACT11 BETWEEN THE STATE DEPARTMENT AND THE RAC VENDOR, THE STATE12 DEPARTMENT SHALL ESTABLISH CONTINGENCY FEE RATES BASED ON13 MARKET RATES DETERMINED BY THE RESULTS OF A COMPETITIVE14 PROCUREMENT PROCESS AND MAY NEGOTIATE LOWER RATES AS THE15 MARKET PROVIDES, WITH CONTINGENCY RATES NOT TO EXCEED SIXTEEN16 PERCENT OF RECOVERED PAYMENTS . THE STATE DEPARTMENT SHALL17 ENSURE THAT THE CONTINGENCY FEE REQUIREMENTS ARE ADHERED TO18 THROUGH EFFECTIVE MONITORING AND ENFORCEMENT OF THE RAC19 VENDOR'S PERFORMANCE. FOR CONTRACTS ENTERED INTO AFTER THE20 EXPIRATION OF THE CONTRACT THAT ESTABLISHED CONTINGENCY FEE21 RATES FOR RAC VENDOR PAYMENTS, THE STATE DEPARTMENT SHALL22 STRUCTURE THE RAC VENDOR COMPENSATION BASED ON A TIERED23 PAYMENT SYSTEM THAT CORRESPONDS TO THE REQUIRED WORK UNLESS24 DOING SO CONFLICTS WITH FEDERAL DIRECTIVES IN MEDICAID GUIDANCE25 PURSUANT TO 42 CFR 455, SUBPART F, OR RESULTS IN AN UNFAVORABLE26 IMPACT TO THE STATE'S GENERAL FUND.27 314 -4- (II) WHEN THE STATE DEPARTMENT ENTERS INTO A CONTRACT1 PURSUANT TO SUBSECTION (3.3)(b) OF THIS SECTION, THE STATE2 DEPARTMENT MUST PUBLISH ON ITS WEBSITE A COPY OF THE CONTRACT ,3 SCOPE OF THE WORK, AND INFORMATION REGARDING SUPERVISION OF4 CONTRACTOR DELIVERABLES .5 (III) T HE CONTRACT DESCRIBED IN SUBSECTION (3.3)(b) OF THIS6 SECTION MUST REQUIRE THE RAC VENDOR TO:7 (A) C ONDUCT INFORMAL CONFERENCES OR PHONE CALLS WITH8 PROVIDERS OR PROVIDER ASSOCIATIONS TO DISCUSS THE RAC PROGRAM,9 PROCESSES, AND FINDINGS;10 (B) C ONDUCT PROVIDER OUTREACH AND EDUCATION ACTIVITIES ,11 INCLUDING NOTIFYING PROVIDERS OF AUDIT POLICIES , PROTOCOLS, AND12 COMMON BILLING ERRORS;13 (C) R ESPOND TO PROVIDER QUESTIONS AND REQUESTS FOR14 INFORMATION WITHIN TWO BUSINESS DAYS AFTER RECEIVING THE15 QUESTION OR REQUEST FOR INFORMATION ;16 (D) R ETURN, WITHIN THIRTY DAYS, THE CONTINGENCY FEE17 ASSOCIATED WITH INACCURATE AUDIT SCENARIOS THAT RESULTED IN18 PROVIDER REFUNDS AS PRESCRIBED BY THE STATE DEPARTMENT ; AND19 (E) P ROVIDE PRELIMINARY RAC AUDIT FINDINGS TO A PROVIDER 20 WITHIN A REASONABLE PERIOD FOLLOWING RECEIPT OF ANY REQUESTED21 MEDICAL RECORDS, AS DETERMINED BY THE STATE DEPARTMENT IN22 COLLABORATION WITH THE PROVIDER ADVISORY GROUP , CREATED IN23 SUBSECTION (3.5)(c)(I) OF THIS SECTION.24 (d) T HE RAC CONTRACT DESCRIBED IN SUBSECTION (3.3)(b) OF25 THIS SECTION MAY INCLUDE AN OPTION TO PAY THE RAC VENDOR TO26 IDENTIFY UNDERPAYMENTS FOR CONSIDERATION IN FUTURE STATE27 314 -5- DEPARTMENT BUDGET REQUESTS .1 (e) (I) T HE STATE DEPARTMENT SHALL IMPLEMENT A PROCESS TO2 VERIFY THAT THE RAC VENDOR'S STAFF WHO MAKE CLINICAL RAC AUDIT3 FINDINGS ARE APPROPRIATELY LICENSED PURSUANT TO INDUSTRY4 STANDARDS AND FEDERAL REQUIREMENTS , INCLUDING THAT THE RAC5 VENDOR HIRE QUALIFIED CODERS AND THAT THE RAC VENDOR'S STAFF6 WHO MAKE BILLING RAC AUDIT FINDINGS HAVE KNOWLEDGE OF MEDICAID7 BILLING AND CODING RULES AND GUIDANCE ADOPTED BY THE STATE8 DEPARTMENT.9 (II) T HE STATE DEPARTMENT MUST ENSURE THAT QUALIFIED10 CODERS HAVE RELEVANT CREDENTIALS FOR THE TYPE OF MEDICAL11 SERVICES BEING REVIEWED, IN ACCORDANCE WITH INDUSTRY STANDARDS .12 (III) A NY COMPLEX AUDIT THAT REQUIRES A REVIEW OF MEDICAL13 RECORDS MUST BE CONDUCTED BY LICENSED CLINICAL STAFF WITH14 TRAINING AND COMPETENCY IN THE SPECIFIC TYPE OF COMPLEX AUDIT15 BEING CONDUCTED, IN ACCORDANCE WITH INDUSTRY STANDARDS .16 P ROVIDERS MUST MAKE ALL RELEVANT MEDICAL RECORDS AND17 INFORMATION RELATED TO CLAIMS REVIEWED DURING THE COMPLEX18 AUDIT AVAILABLE TO THE RAC VENDOR WITHIN THE TIME LIMITS19 SPECIFIED IN THE INITIAL MEDICAL RECORDS REQUEST .20 (IV) T HE STATE DEPARTMENT SHALL FULLY INFORM THE RAC21 VENDOR OF ANY CHANGES TO THE STATE BILLING ST ANDARDS AND ENSURE22 THAT THE VENDOR ONLY APPLIES BILLING STANDARDS THAT WERE IN23 EFFECT AT THE SPECIFIED DATE OF SERVICE. THE STATE DEPARTMENT IS24 RESPONSIBLE FOR MONITORING COMPLIANCE WITH THIS REQUIREMENT25 AND TAKING APPROPRIATE ACTION TO ENSURE THE RAC VENDOR'S26 COMPLIANCE.27 314 -6- (V) THE STATE DEPARTMENT SHALL ENSURE THAT THE RAC1 VENDOR COMPLIES WITH THE CONTRACT REQUIREMENTS DESCRIBED IN2 SUBSECTION (3.3)(b) OF THIS SECTION AND CONDUCTS RAC AUDITS IN A3 FAIR AND CONSISTENT MANNER .4 (VI) T HE STATE DEPARTMENT SHALL ENSURE THAT THE RAC5 VENDOR INCORPORATES INTO EACH AUDIT SCENARIO , WHETHER AN6 AUTOMATED AUDIT OR A COMPLEX AUDIT , THE FOLLOWING INFORMATION:7 (A) F EDERAL STATUTES AND BILLING RULES AND STANDARDS8 THAT ARE APPLICABLE TO THE SPECIFIC PROVIDER DURING THE SPECIFIED9 DATES OF SERVICE FOR EACH AUDIT;10 (B) S TATE STATUTES, BILLING RULES AND STANDARDS , AND11 POLICIES AS DOCUMENTED IN THE STATE DEPARTMENT 'S PROVIDER BILLING12 MANUALS AND PROVIDER BULLETINS , AS WELL AS IN PROGRAM GUIDANCE13 AND DIRECTIVES EFFECTIVE FOR THE SPECIFIC PROVIDER DURING THE14 SPECIFIED DATES OF SERVICE FOR EACH AUDIT; AND15 (C) I NPUT FROM THE STATE DEPARTMENT 'S RAC STAFF AND16 MEDICAL DIRECTOR, AS WELL AS ANY OTHER NECESSARY STATE17 DEPARTMENT STAFF BASED ON THE STAFF 'S OR MEDICAL DIRECTOR'S18 REVIEW OF THE AUDIT SCENARIO.19 (VII) W HEN AUDITING CLAIMS TO MAKE RAC AUDIT FINDINGS,20 THE STATE DEPARTMENT MUST ENSURE THAT THE RAC VENDOR FOLLOWS21 ALL RELEVANT AND APPROPRIATE FEDERAL BILLING GUIDELINES ,22 REQUIREMENTS SET BY THE MEDICAID BILLING MANUAL , STANDARD23 CLINICAL GUIDELINES, AND ANY OTHER APPLICABLE STATE OR FEDERAL24 RULES AND REGULATIONS.25 (f) T HE STATE DEPARTMENT SHALL COMPREHENSIVELY REVIEW26 ALL AUDIT TYPES PROPOSED BY THE RAC VENDOR AND MUST APPROVE ,27 314 -7- ADJUST, OR REJECT EACH AUDIT TYPE BEFORE THE RAC VENDOR1 CONDUCTS THE RAC AUDIT. WITHIN EIGHTEEN MONTHS OF THE ROLLOUT2 OF A NEW AUDIT, IF THE STATE DEPARTMENT, IN COLLABORATION WITH3 PROVIDERS AND THE PROVIDER ADVISORY GROUP CREATED IN SUBSECTION4 (3.5) OF THIS SECTION, DETERMINES THAT THE AUDIT IS INACCURATE, THE5 STATE DEPARTMENT MUST REFUND PROVIDERS WHO SUBMITTED6 REPAYMENTS BASED ON INACCURATE AUDIT FINDINGS AND REQUIRE THE7 RAC VENDOR TO RETURN THE CONTINGENCY FEE ASSOCIATED WITH THE8 PAYMENTS WITHIN THIRTY DAYS .9 (g) T HE STATE DEPARTMENT SHALL REGULARLY REVIEW ACTIVE10 RAC AUDITS TO ENSURE COMPLIANCE WITH FEDERAL AND STATE11 REGULATION CHANGES AND POLICY UPDATES AND DISCONTINUE A RAC12 AUDIT IF AND WHEN APPROPRIATE DUE TO A CHANGE IN FEDERAL OR STATE13 REGULATION OR POLICY UPDATES .14 (h) C ONSISTENT WITH 42 CFR 455.508 (f), RAC AUDITS AND15 REVIEWS CONDUCTED PURSUANT TO THIS SECTION MUST NOT REVIEW16 CLAIMS MORE THAN THREE YEARS AFTER THE EXPIRATION OF THE TIMELY17 FILING PERIOD. THE STATE DEPARTMENT MAY CONDUCT A RAC AUDIT FOR18 A CLAIM FILED MORE THAN THREE YEARS AFTER THE EXPIRATION OF THE19 TIMELY FILING PERIOD IF REQUIRED BY A FEDERAL AUDIT THAT WOULD20 OTHERWISE RESULT IN COSTS TO THE GENERAL FUND OR , IF DIRECTED BY21 THE FEDERAL CENTERS FOR MEDICARE AND MEDICAID SERVICES , THE22 U NITED STATES DEPARTMENT OF HEALTH AND HUMAN SERVICES , OR ANY23 OTHER FEDERAL AGENCY. IF A RAC AUDIT IS INITIATED IN RESPONSE TO24 A FEDERAL DIRECTIVE, THE STATE DEPARTMENT MUST PROVIDE NOTICE TO25 AN IMPACTED PROVIDER AND INCLUDE THE REASON FOR THE RAC AUDIT26 AND ANY RELEVANT INFORMATION ABOUT THE FEDERAL REQUIREMENT IN27 314 -8- THE NOTICE.1 (i) (I) T HE RAC VENDOR SHALL NOT REQUIRE A PROVIDER TO2 UNDERGO MORE THAN THREE COMPLEX AUDITS PER CALENDAR YEAR .3 H OSPITALS MUST BE GROUPED FOR COMPLEX AUDITS BASED ON THEIR4 TOTAL MEDICAID REIMBURSEMENT IN THE PREVIOUS FISCAL YEAR , AND5 GROUPINGS MUST BE DETERMINED USING STATE DATA AND PUBLISHED6 ANNUALLY BY THE STATE DEPARTMENT .7 (II) T HE MAXIMUM NUMBER OF MEDICAL RECORD REQUESTS A8 PROVIDER MAY RECEIVE EACH MONTH MUST BE CLEARLY COMMUNICATED9 TO PROVIDERS AND REVIEWED ANNUALLY BY THE STATE DEPARTMENT .10 T HE RAC VENDOR SHALL NOT REQUEST MORE THAN THE FOLLOWING11 NUMBER OF MEDICAL RECORDS PER HOSPITAL PER MONTH :12 (A) S IX HUNDRED FOR HOSPITALS WITH OVER TWO HUNDRED FIFTY13 MILLION DOLLARS IN MEDICAID REVENUE ;14 (B) F OUR HUNDRED FOR HOSPITALS WITH BETWEEN SEVENTY15 MILLION DOLLARS AND TWO HUNDRED FORTY -NINE MILLION NINE16 HUNDRED NINETY-NINE THOUSAND NINE HUNDRED NINETY -NINE DOLLARS17 IN MEDICAID REVENUE;18 (C) T WO HUNDRED FOR HOSPITALS WITH BETWEEN FORTY MILLION19 DOLLARS AND SIXTY -NINE MILLION NINE HUNDRED NINETY -NINE20 THOUSAND NINE HUNDRED NINETY -NINE DOLLARS IN MEDICAID REVENUE;21 (D) O NE HUNDRED FOR HOSPITALS WITH BETWEEN TWENTY22 MILLION DOLLARS AND THIRTY-NINE MILLION NINE HUNDRED NINETY-NINE23 THOUSAND NINE HUNDRED NINETY -NINE DOLLARS IN MEDICAID REVENUE;24 (E) F IFTY FOR HOSPITALS WITH BETWEEN TEN MILLION DOLLARS25 AND NINETEEN MILLION NINE HUNDRED NINETY -NINE THOUSAND NINE26 HUNDRED NINETY-NINE DOLLARS IN MEDICAID REVENUE ;27 314 -9- (F) TWENTY-FIVE FOR HOSPITALS WITH BETWEEN ONE MILLION1 DOLLARS AND NINE MILLION NINE HUNDRED NINETY -NINE THOUSAND NINE2 HUNDRED NINETY-NINE DOLLARS IN MEDICAID REVENUE ;3 (G) T WENTY FOR HOSPITALS WITH UNDER ONE MILLION DOLLARS4 IN MEDICAID REVENUE; AND5 (H) T EN FOR OUT-OF-STATE FACILITIES.6 (III) T HE REQUIREMENTS OF THIS SUBSECTION (3.3)(i) DO NOT7 APPLY IF:8 (A) F EDERAL MEDICAID DIRECTIVES REQUIRED PURSUANT TO 429 CFR 455, SUBPART F, REQUIRE A HIGHER LEVEL OF CLAIM AUDITS;10 (B) A N AGENCY OF THE FEDERAL GOVERNMENT REQUIRES , IN11 WRITING, THE STATE DEPARTMENT TO INITIATE ADDITIONAL AUDIT12 ACTIVITY; OR13 (C) A FEDERAL AUDIT IDENTIFIES ADDITIONAL PROVIDER FINDINGS14 THAT IMPACT THE STATE GENERAL FUND AND THAT SHOULD BE15 APPROPRIATELY RECOVERED FROM THAT PROVIDER THROUGH AN16 ADDITIONAL RAC AUDIT AND ITS RECOUPMENTS.17 (j) (I) T HE RAC VENDOR SHALL NOT REQUIRE A PROVIDER TO18 UNDERGO MORE THAN FOUR AUTOMATED AUDITS PER CALENDAR YEAR .19 P ROVIDERS MUST BE GROUPED FOR AUTOMATED AUDITS BASED ON THEIR20 TOTAL MEDICAID REIMBURSEMENT IN THE PREVIOUS FISCAL YEAR , AND21 GROUPINGS MUST BE DETERMINED USING STATE DATA AND PUBLISHED22 ANNUALLY.23 (II) T HE MAXIMUM NUMBER OF PROVIDER CLAIMS ACROSS ALL OF24 A PROVIDER'S LOCATIONS FOR A GIVEN CALENDAR YEAR THAT UNDERGO25 AUTOMATED AUDITS MUST NOT EXCEED :26 (A) 2.92 PERCENT FOR PROVIDERS WITH OVER TEN MILLION27 314 -10- DOLLARS IN MEDICAID REVENUE ;1 (B) 2.50 PERCENT FOR PROVIDERS WITH BETWEEN FOUR MILLION2 DOLLARS AND TEN MILLION DOLLARS IN MEDICAID REVENUE ;3 (C) 2.08 PERCENT FOR PROVIDERS WITH BETWEEN ONE MILLION4 DOLLARS AND THREE MILLION NINE HUNDRED NINETY -NINE THOUSAND5 NINE HUNDRED NINETY-NINE DOLLARS IN MEDICAID REVENUE ; AND6 (D) 1.67 PERCENT FOR PROVIDERS WITH LESS THAN ONE MILLION7 DOLLARS IN MEDICAID REVENUE .8 (III) A FTER THE ADMINISTRATIVE PROCESS IS EXHAUSTED , IF THE9 STATE DEPARTMENT IDENTIFIES A DENIAL RATE OF FORTY PERCENT OR10 HIGHER FOR A SPECIFIC PROVIDER ON A SPECIFIC AUDIT TYPE , THE STATE11 DEPARTMENT SHALL AUDIT NO MORE THAN AN ADDITIONAL TWENTY -FIVE12 PERCENT OF THE CLAIM PERCENTAGES STATED IN SUBSECTION (3.3)(j)(II)13 OF THIS SECTION ASSOCIATED WITH THAT AUDIT TYPE .14 (IV) T HE REQUIREMENTS OF THIS SUBSECTION (3.3)(j) DO NOT15 APPLY IF:16 (A) F EDERAL MEDICAID DIRECTIVES REQUIRED PURSUANT TO 4217 CFR 455, SUBPART F, REQUIRE A HIGHER LEVEL OF CLAIM AUDITS;18 (B) A N AGENCY OF THE FEDERAL GOVERNMENT REQUIRES , IN19 WRITING, THE STATE DEPARTMENT TO INITIATE ADDITIONAL AUDIT20 ACTIVITY; OR21 (C) A FEDERAL AUDIT IDENTIFIES ADDITIONAL PROVIDER FINDINGS22 THAT IMPACT THE STATE GENERAL FUND AND THAT S HOULD BE23 APPROPRIATELY RECOVERED FROM THAT PROVIDER THROUGH AN24 ADDITIONAL RAC AUDIT AND ITS RECOUPMENTS.25 (k) W HEN CONDUCTING AUDITS, THE RAC VENDOR MUST:26 (I) R EQUEST PROVIDER RECORDS THAT ARE RELEVANT TO THE27 314 -11- CLAIMS BEING AUDITED AND THAT DO NOT DUPLICATE INFORMATION1 ALREADY PROVIDED;2 (II) N OT AUDIT THE VALIDITY OF A PROVIDER 'S PRIOR3 AUTHORIZATION RECEIVED FROM THE STATE DEPARTMENT ; AND4 (III) F OR A COMPLEX AUDIT, NOT AUDIT CLAIMS THAT ARE ON THE5 FEDERAL CENTERS FOR MEDICARE AND MEDICAID SERVICES6 INPATIENT-ONLY LIST AT THE DATE OF SERVICE FOR A LEVEL -OF-CARE7 DETERMINATION.8 9 (l) (I) I F THE RAC VENDOR IDENTIFIES PRELIMINARY FINDINGS 10 DURING THE RAC AUDIT, THE RAC VENDOR MUST SEND THE PROVIDER A11 NOTICE OF PRELIMINARY AUDIT FINDINGS DETAILING THE PRELIMINARY12 FINDINGS, THE RATIONALE FOR THE PRELIMINARY FINDINGS , AND THE13 METHODOLOGY FOR HOW THE DOLLAR AM OUNTS ASSOCIATED WITH THE14 PRELIMINARY FINDINGS WERE CALCULATED AND DETERMINED .15 (II) F OR A COMPLEX AUDIT, A PROVIDER MAY REQUEST AN EXIT 16 CONFERENCE TO DISCUSS THE PRELIMINARY FINDINGS WITH THE RAC17 VENDOR AND THE STATE DEPARTMENT MEDICAL DIRECTOR , OR THE STATE18 DEPARTMENT MEDICAL DIRECTOR 'S DESIGNEE, PRIOR TO PARTICIPATING IN19 AN INFORMAL RECONSIDERATION . THE PROVIDER MAY PROVIDE20 ADDITIONAL INFORMATION SUPPORTING THE PROVIDER 'S CLAIMS AT THE21 EXIT CONFERENCE. A PROVIDER MUST REQUEST AN EXIT CONFERENCE NO22 LATER THAN THIRTY DAYS AFTER THE PROVIDER RECEIVES A NOTICE OF23 PRELIMINARY AUDIT FINDINGS FROM THE RAC VENDOR, AND IF AN EXIT24 CONFERENCE IS REQUESTED , THE STATE DEPARTMENT OR THE RAC25 VENDOR MUST SCHEDULE THE EXIT CONFERENCE WITHIN SIXTY DAYS OF26 RECEIVING THE REQUEST AND ON A MUTUALLY AGREED UPON DATE AND27 314 -12- TIME.1 (III) W ITHIN THIRTY DAYS OF THE EXIT CONFERENCE , THE STATE 2 DEPARTMENT MUST NOTIFY THE PROVIDER ON WHETHER THE STATE3 DEPARTMENT WILL DISMISS THE PRELIMINARY FINDINGS OR WILL ISSUE A4 NOTICE OF INFORMAL RECONSIDERATION . THE NOTICE OF INFORMAL5 RECONSIDERATION MUST INCLUDE DETAILS ON THE PRELIMINARY6 FINDINGS, THE RATIONALE FOR THE PRELIMINARY FINDINGS , AND THE7 METHODOLOGY FOR HOW THE DOLLAR AMOUNT ASSOCIATED WITH THE8 PRELIMINARY FINDINGS WERE CALCULATED AND DETERMINED . IF AN EXIT9 CONFERENCE OCCURRED , THE NOTICE MUST INCLUDE INFORMATION ON10 WHY THE STATE DEPARTMENT DID NOT AGREE WITH THE PROVIDER 'S11 APPROACH.12 (IV) U NLESS THE PRELIMINARY FINDINGS ARE ACCEPTED BY THE 13 PROVIDER, DISMISSED BY THE STATE DEPARTMENT FOLLOWING AN EXIT14 CONFERENCE, OR THE PERIOD FOR A PROVIDER TO REQUEST AN EXIT15 CONFERENCE HAS EXPIRED , A PROVIDER WHO RECEIVES A NOTICE OF16 PRELIMINARY FINDINGS, THE STATE DEPARTMENT, AND THE RAC VENDOR17 MUST PARTICIPATE IN AN INFORMAL RECONSIDERATION BEFORE THE18 PROVIDER MAY FORMALLY APPEAL THE STATE DEPARTMENT 'S19 DETERMINATION. TO PARTICIPATE IN AN INFORMAL CONSIDERATION , THE20 FOLLOWING REQUIREMENTS MUST BE SATISFIED :21 (A) W ITHIN SIXTY DAYS OF RECEIVING THE NOTICE OF INFORMAL 22 RECONSIDERATION, THE PROVIDER MUST SUBMIT ALL MEDICAL RECORDS23 RELEVANT TO THE CLAIMS AND THE REASONING FOR THE PROVIDER 'S24 DISAGREEMENT CONCERNING THE PRELIMINARY AUDIT FINDINGS . THE25 MEDICAL RECORDS MUST SUBSTANTIATE THE PROVIDER 'S ARGUMENT TO26 DISPUTE ANY PRELIMINARY FINDINGS TO ALLOW THE STATE DEPARTMENT27 314 -13- AND THE RAC VENDOR TO RECONSIDER THE FINDINGS , AND THE1 DEPARTMENT AND THE RAC VENDOR MUST REVIEW MEDICAL RECORDS2 PRIOR TO THE INFORMAL RECONSIDERATION MEETING ;3 (B) T HE STATE DEPARTMENT MUST SCHEDULE AN INFORMAL 4 RECONSIDERATION MEETING BETWEEN MUTUALLY AGREED UPON5 PARTICIPANTS FROM THE STATE DEPARTMENT , RAC VENDOR, AND6 PROVIDER REPRESENTATIVES AT A MUTUALLY AGREED UPON DATE AND7 TIME WITHIN NINETY DAYS OF ISSUING THE NOTICE OF INFORMAL8 RECONSIDERATION, ALTHOUGH EITHER PARTY MAY REQUEST A SIXTY -DAY9 EXTENSION; AND10 (C) A LL AGREED UPON ATTENDEES MUST PARTICIPATE IN THE 11 INFORMAL RECONSIDERATION MEETING IN GOOD FAITH IN AN EFFORT TO12 RESOLVE THE DISPUTE.13 (V) I F A CLAIM REMAINS IN DISPUTE AFTER THE INFORMAL 14 RECONSIDERATION MEETING , THE STATE DEPARTMENT MUST ISSUE A15 NOTICE OF ADVERSE ACTION WITHIN SIXTY DAYS OF THE INFORMAL16 RECONSIDERATION MEETING . THE NOTICE OF ADVERSE ACTION MUST17 INCLUDE THE BASIS OF THE ALLEGED OVERPAYMENT , THE RATIONALE FOR18 THE ALLEGED OVERPAYMENT , THE METHODOLOGY USED TO CALCULATE19 THE ALLEGED OVERPAYMENT , AND INFORMATION ON WHY THE STATE20 DEPARTMENT DID NOT AGREE WITH THE PROVIDER 'S APPROACH.21 (VI) W ITHIN THIRTY DAYS OF RECEIVING A NOTICE OF ADVERSE 22 ACTION, THE PROVIDER MAY REQUEST A FORMAL APPEAL , WHICH MUST23 INCLUDE AN EXPLANATION OF THE BASIS OF THE APPEAL IN ACCORDANCE24 WITH RULES ADOPTED BY THE STATE DEPARTMENT .25 (VII) T HE STATE DEPARTMENT MUST NOT RECOVER AN 26 OVERPAYMENT IDENTIFIED IN THE PRELIMINARY FINDINGS FROM A27 314 -14- PROVIDER UNTIL THE INFORMAL RECONSIDERATION PROCESS , AND1 SUBSEQUENT FORMAL APPEAL , IF FILED, ARE COMPLETE.2 (VIII) I F THE STATE DEPARTMENT HAS NOT ISSUED A NOTICE OF 3 ADVERSE ACTION ONE HUNDRED TWENTY DAYS FOLLOWING THE INFORMAL4 RECONSIDERATION MEETING , THE STATE DEPARTMENT WAIVES ITS RIGHT5 TO RECOVER THE STATE SHARE OF THE OVERPAYMENT .6 (m) PROVIDERS ARE SUBJECT TO ALL STATE AND FEDERAL7 MEDICAID FRAUD, WASTE, AND ABUSE LAWS AND MUST COMPLY WITH ALL8 APPLICABLE PROGRAM INTEGRITY REQUIREMENTS . FAILURE TO COMPLY9 MAY RESULT IN REMOVAL FROM THE STATE MEDICAL ASSISTANCE10 PROGRAM, FINANCIAL PENALTIES, CIVIL LAWSUITS, OR CRIMINAL11 PROSECUTION PURSUANT TO 42 U.S.C. SEC. 1320a-7k(d), 42 U.S.C. SEC.12 1320a-7, 31 U.S.C. SECS. 3729-3733, SECTIONS 24-31-808, 25.5-4-301,13 25.5-4-303.5 TO 25.5-4-310, AND 10 CCR 2505-10, SEC. 8.076. BY14 PARTICIPATING IN THE MEDICAL ASSISTANCE PROGRAM , PROVIDERS15 ACKNOWLEDGE AND ACCEPT THEIR OBLIGATION TO ADHERE TO ALL STATE16 AND FEDERAL LAWS GOVERNING MEDICAID FRAUD , WASTE, AND ABUSE,17 AND PROGRAM INTEGRITY.18 (n) (I) THE STATE DEPARTMENT SHALL PUBLISH AND MAINTAIN ON19 ITS WEBSITE A RAC AUDIT ACTIVITY REPORT FOR EACH RAC AUDIT AND20 REVIEW COMPLETED IN THE PRECEDING YEAR SUMMARIZING THE FINDINGS21 OF THOSE RAC AUDITS AND REVIEWS. THE INFORMATION POSTED ON THE22 STATE DEPARTMENT'S WEBSITE CONCERNING EACH RAC AUDIT MUST23 INCLUDE THE FOLLOWING INFORMATION :24 (A) A SUMMARY OF THE AUDIT SCENARIO , THE STATE25 DEPARTMENT'S BILLING PRACTICES, AND POLICY GUIDELINES BEING26 REVIEWED BY THE RAC VENDOR;27 314 -15- (B) THE ERROR RATES IDENTIFIED DURING THE RAC VENDOR'S1 REVIEW;2 (C) T HE NUMBER AND AMOUNTS OF OVERPAYMENTS AND3 UNDERPAYMENTS IDENTIFIED BY THE RAC VENDOR;4 (D) T HE RECOVERIES COLLECTED BY THE STATE DEPARTMENT ON5 IDENTIFIED OVERPAYMENTS;6 (E) T HE NUMBER OF CLAIMS APPEALED AS A RESULT OF THE AUDIT ;7 AND8 (F) D ETAILS ON THE AUDIT SCENARIOS AND BILLING STANDARDS9 USED BY THE RAC VENDOR AND POLICY GUIDANCE ON PROPER BILLING10 PRACTICES.11 (II) I N ADDITION TO THE INFORMATION REQUIRED BY SUBSECTION12 (3.3)(n)(I) OF THIS SECTION, THE STATE DEPARTMENT SHALL PUBLISH AND13 MAINTAIN ON ITS WEBSITE INFORMATION ON THE NUMBER OF INFORMAL14 RECONSIDERATION MEETINGS THE STATE DEPARTMENT PARTICIPATED IN15 AND THE ASSOCIATED PERCENTAGE OF FINDINGS THAT WERE UPHELD , THE16 NUMBER OF APPEALS, AND CORRESPONDING DETERMINATIONS .17 (o) ON OR BEFORE JANUARY 1, 2026, THE STATE DEPARTMENT18 SHALL PUBLISH ON ITS WEBSITE PROVIDER EDUCATION INFORMATION ;19 RESOURCES TO ASSIST PROVIDERS IN UNDERSTANDING THE STATE20 DEPARTMENT'S MEDICAID BILLING MANUAL AND RULES; AND PROCEDURES21 RELATED TO RAC AUDITS, INCLUDING DOCUMENTATION REQUIREMENTS22 AND THE PROCESS FOR RESOLVING DISPUTES .23 (p) AT LEAST QUARTERLY, THE STATE DEPARTMENT SHALL :24 (I) C ONDUCT MEDICAID BILLING TRAINING FOR PROVIDERS AND25 HOLD MEETINGS WITH PROVIDERS TO GATHER FEEDBACK ON THE RAC26 AUDIT PROCESS. THE STATE DEPARTMENT SHALL PUBLISH MEETING DATES27 314 -16- AND TIMES ON THE STATE DEPARTMENT 'S WEBSITE AT LEAST TWO WEEKS1 PRIOR TO THE MEETINGS.2 (II) C ONDUCT TRAININGS FOR PROVIDERS AND HOLD3 STAKEHOLDER MEETINGS REGARDING AUDITS AND REVIEWS , DURING4 WHICH THE STATE DEPARTMENT AND RAC VENDOR MUST IDENTIFY5 COMMON BILLING ERRORS IDENTIFIED BY THE RAC VENDOR IN THE6 PREVIOUS QUARTER AND PROVIDE CLARIFICATION ON THE BILLING ERRORS .7 (q) THE STATE DEPARTMENT SHALL WORK WITH SMALL OR RURAL8 PROVIDERS IN ORDER TO IDENTIFY AND IMPLEMENT OPPORTUNITIES TO9 REDUCE ADMINISTRATIVE BURDENS AND BETTER SUPPORT COMPLIANCE10 WITH MEDICAID BILLING PRACTICES , AS ADOPTED IN THE STATE11 DEPARTMENT'S MEDICAID BILLING MANUAL, AND EXPERIENCE WITH RAC12 AUDITS.13 (r) THE STATE DEPARTMENT MUST SUBMIT AN ANNUAL REPORT TO14 THE JOINT BUDGET COMMITTEE THAT INCLUDES A DESCRIPTION OF THE15 FOLLOWING:16 (I) T HE DIVISIONS OF THE STATE DEPARTMENT THAT ARE17 INCLUDED IN THE REVIEW AND APPROVAL OF RAC AUDIT SCENARIOS AND18 THE ROLES AND RESPONSIBILITIES OF EACH DIVISION;19 (II) T HE RAC VENDOR'S COMPLIANCE WITH THE RESPONSE20 REQUIREMENT DESCRIBED IN SUBSECTION (3.3)(c)(III)(C) OF THIS21 SECTION;22 (III) T HE STATE DEPARTMENT'S OVERSIGHT AND ENFORCEMENT OF23 THE CONTRACTUAL REQUIREMENT THAT THE RAC VENDOR CONDUCT24 INFORMAL CONFERENCES OR PHONE CALLS WITH PROVIDERS OR PROVIDER25 ASSOCIATIONS TO DISCUSS THE RAC PROGRAM, APPEAL PROCESSES, AND26 FINDINGS;27 314 -17- (IV) THE TRAINING MATERIALS PREPARED BY THE RAC VENDOR1 AFTER EACH RAC AUDIT THAT IDENTIFY AND ADDRESS THE COMMON2 ERRORS AND ISSUES IDENTIFIED DURING THE AUDIT AND THE CONTENT3 AND MATERIALS THE RAC VENDOR USED TO EDUCATE PROVIDERS TO4 PREVENT ERRORS IN THE FUTURE;5 (V) A SUMMARY OF THE RAC VENDOR'S OUTREACH AND6 EDUCATION ACTIVITIES;7 (VI) A SUMMARY OF THE STATE DEPARTMENT 'S WRITTEN POLICIES,8 PROCEDURES, AND GUIDANCE THAT ESTABLISH PROCESSES FOR THE STATE9 DEPARTMENT TO LOG PROVIDER COMMUNICATIONS , PROVIDE DIRECTION10 ON HOW STATE DEPARTMENT STAFF MUST RESPOND TO COMMUNICATIONS11 IN A TIMELY AND RELEVANT MANNER , AND HOW THE STATE DEPARTMENT12 INSTITUTED ROUTINE ANALYSIS OF PROVIDER COMMUNICATIONS TO13 INFORM DECISIONS ON PROGRAM IMPROVEMENTS ; AND14 (VII) T HE TOTAL AMOUNT OF ALLEGED OVERPAYMENTS15 IDENTIFIED BY THE RAC VENDOR, THE PROPORTION OF THOSE16 OVERPAYMENTS THAT WERE RECOVERED , AND THE TOTAL AMOUNT PAID17 TO THE RAC VENDOR.18 (s) ALL RECOVERIES COLLECTED BY THE STATE DEPARTMENT ON19 IDENTIFIED OVERPAYMENTS PURSUANT TO THIS SUBSECTION (3.3) MUST BE20 TRANSMITTED TO THE STATE TREASURER , WHO SHALL CREDIT THE SAME21 TO THE RECOVERY AUDIT CONTRACTOR RECOVERIES CASH FUND , WHICH22 FUND IS CREATED IN THE STATE TREASURY AND REFERRED TO IN THIS23 SUBSECTION (3.3)(s) AS THE "CASH FUND". THE CASH FUND CONSISTS OF24 MONEY CREDITED TO THE CASH FUND PURSUANT TO THIS SUBSECTION (3.3)25 AND ANY OTHER MONEY THAT THE GENERAL ASSEMBLY MAY APPROPRIATE26 OR TRANSFER TO THE CASH FUND. SUBJECT TO ANNUAL APPROPRIATION BY27 314 -18- THE GENERAL ASSEMBLY, THE STATE DEPARTMENT MAY EXPEND MONEY1 FROM THE CASH FUND TO OFFSET THE NEED FOR APPROPRIATIONS FOR2 MEDICAL SERVICES AND TO PAY THE RAC VENDOR. THE STATE3 TREASURER SHALL CREDIT ALL INTEREST AND INCOME DERIVED FROM THE4 DEPOSIT AND INVESTMENT OF MONEY IN THE RECOVERY AUDIT5 CONTRACTOR RECOVERIES CASH FUND TO THE CASH FUND .6 (t) THE STATE DEPARTMENT MAY ADOPT RULES , AS NECESSARY, TO7 IMPLEMENT THE REQUIREMENTS OF THIS SUBSECTION (3.3).8 (3.5) (c) (I) The state department shall create a provider advisory9 group for recovery audits consisting of employees of the state department10 and members from different provider groups TYPES, including physicians,11 hospitals, and any other provider types directly impacted by audits12 conducted pursuant to this section, appointed by the executive director.13 The provider advisory group shall meet at least quarterly to review14 quarterly activity reports required by subsection (3)(a)(IX) SUBSECTION15 (3.3)(n) of this section and advise the state department on issues providers16 experience with audits of the recovery audit contractors program.17 (II) T HE STATE DEPARTMENT AND THE RAC VENDOR SHALL18 PROVIDE THE PROVIDER ADVISORY GROUP WITH THE OPPORTUNITY TO19 REVIEW RAC AUDIT SCENARIOS DURING THE PROVIDER ADVISORY GROUP 'S20 QUARTERLY MEETINGS.21 (III) T HE STATE DEPARTMENT SHALL GIVE PROVIDERS THE22 OPPORTUNITY TO ANONYMOUSLY DESCRIBE RAC AUDIT SCENARIOS THEY23 ARE EXPERIENCING AND ASK QUESTIONS ABOUT BILLING PRACTICES . THE24 STATE DEPARTMENT SHALL INCLUDE RAC VENDOR STAFF AND THE25 RELEVANT STATE DEPARTMENT DIVISION STAFF IN THESE DISCUSSIONS . IF26 THE DISCUSSIONS LEAD THE STATE DEPARTMENT TO DETERMINE THAT AN27 314 -19- AUDIT SCENARIO WAS INACCURATE , THE STATE DEPARTMENT MUST WORK1 WITH THE RAC VENDOR TO RESCIND THE RAC AUDIT.2 SECTION 2. Appropriation adjustments to 2025 long bill.3 (1) To implement this act, appropriations made in the annual general4 appropriation act for the 2025-26 state fiscal year to the department of5 health care policy and financing for medical and long-term care services6 for medical-eligible individuals are adjusted as follows:7 (a) The cash funds appropriation from recoveries and recoupments8 is decreased by $20,900,588;9 (b) The cash funds appropriation from the recovery audit10 contractor recoveries cash fund created in section 25.5-4-301 (3.3)(s),11 C.R.S., is increased by $20,900,588.12 SECTION 3. Act subject to petition - effective date. This act13 takes effect at 12:01 a.m. on the day following the expiration of the14 ninety-day period after final adjournment of the general assembly; except15 that, if a referendum petition is filed pursuant to section 1 (3) of article V16 of the state constitution against this act or an item, section, or part of this17 act within such period, then the act, item, section, or part will not take18 effect unless approved by the people at the general election to be held in19 November 2026 and, in such case, will take effect on the date of the20 official declaration of the vote thereon by the governor.21 314 -20-