Connecticut House Bill HB05073

Connecticut 2013 Regular Session

• Introduced: 1/9/13
• Refer: 1/9/13

Caption

An Act Concerning Motor Vehicle Glass Repair Service.

Impact

The proposed revisions to title 38a of the general statutes, as outlined in HB 5073, will significantly alter the obligations of insurance providers concerning motor vehicle glass repair claims. By requiring them to furnish clear and accessible information, the bill is expected to empower policyholders, enabling them to make informed decisions when it comes to repairs and claims. This change may not only enhance consumer trust in the insurance process but also lead to better service in the auto repair sector, as customers will have a clearer understanding of their rights and entitlements.

Summary

House Bill 5073 is an act intended to enhance transparency within the motor vehicle glass repair service sector by mandating that insurance companies and third-party claims administrators provide specific disclosures and information to their insureds. The bill is introduced with the aim of ensuring that individuals seeking glass repair services for their vehicles are adequately informed about the terms and processes involved in their claims. This provision seeks to address the knowledge gap that may exist between consumers and insurers regarding motor vehicle glass products and services.

Contention

Although HB 5073 aims to enhance consumer protection and clarity in motor vehicle glass repair transactions, it may face opposition from certain stakeholders within the insurance and repair industries who could perceive the additional disclosure requirements as burdensome. There is a possibility that some insurers may argue that the added regulations could slow down the claims process or increase operational costs. Discussions around the bill could highlight these concerns, especially focusing on the balance between consumer rights and the administrative responsibilities of insurance companies.