Connecticut Senate Bill SB00312

Connecticut 2017 Regular Session

• Introduced: 1/19/17
• Refer: 1/19/17

Caption

An Act Requiring The State Ombudsman To Investigate Complaints Concerning Recipients Of Home And Community-based Services.

Impact

The proposed change is significant as it expands the jurisdiction of the Office of the Long-Term Care Ombudsman, which previously focused on institutional care settings. This expansion is expected to improve accountability and provide a formal channel for grievances among vulnerable populations that may not have previously had their concerns addressed adequately. With the Ombudsman designated to investigate these complaints, recipients of home care services may benefit from enhanced protections and a greater assurance of quality care.

Summary

Senate Bill 00312 is directed at enhancing the oversight of home and community-based services by requiring the State Ombudsman to investigate complaints related to recipients of these services. The bill aims to ensure protection for clients receiving long-term care in a home or community setting, similar to those already receiving care in formal long-term facilities. By stipulating these duties for the Ombudsman, the bill seeks to address potential neglect or abuse in non-institutional environments where oversight may be more limited.

Contention

Discussion around SB00312 may include concerns regarding the resources available to the Ombudsman’s office to effectively carry out these investigations. There may be apprehensions regarding the capacity to handle an increased number of complaints and the potential implications on case management. Additionally, stakeholders may express varied opinions about the necessity of such oversight, with proponents arguing for the need to protect marginalized individuals in home care settings, while opponents might cite worries over the ramifications for service providers and the potential for increased regulatory burden.