Connecticut 2019 2019 Regular Session

Connecticut House Bill HB07155 Introduced / Bill

Filed 02/20/2019

                        
 
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General Assembly  Raised Bill No. 7155  
January Session, 2019  
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Referred to Committee on ENERGY AND TECHNOLOGY  
 
 
Introduced by:  
(ET)  
 
 
 
 
AN ACT CONCERNING CO NSUMER PROTECTIONS FOR 
CUSTOMERS OF ELECTRI C SUPPLIERS. 
Be it enacted by the Senate and House of Representatives in General 
Assembly convened: 
 
Section 1. Subsection (a) of section 16-1 of the general statutes is 1 
repealed and the following is substituted in lieu thereof (Effective from 2 
passage): 3 
(a) Terms used in this title and in chapters 244, 244a, 244b, 245, 245a 4 
and 245b shall be construed as follows, unless another meaning is 5 
expressed or is clearly apparent from the language or context: 6 
(1) "Authority" means the Public Utilities Regulatory Authority and 7 
"department" means the Department of Energy and Environmental 8 
Protection; 9 
(2) "Utility commissioner" means a member of the Public Utilities 10 
Regulatory Authority; 11 
(3) "Public service company" includes electric distribution, gas, 12 
telephone, pipeline, sewage, water and community antenna television 13  Raised Bill No.  7155 
 
 
 
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companies and holders of a certificate of cable franchise authority, 14 
owning, leasing, maintaining, operating, managing or controlling 15 
plants or parts of plants or equipment, but shall not include towns, 16 
cities, boroughs, any municipal corporation or department thereof, 17 
whether separately incorporated or not, a private power producer, as 18 
defined in section 16-243b, or an exempt wholesale generator, as 19 
defined in 15 USC 79z-5a; 20 
(4) "Plant" includes all real estate, buildings, tracks, pipes, mains, 21 
poles, wires and other fixed or stationary construction and equipment, 22 
wherever located, used in the conduct of the business of the company; 23 
(5) "Gas company" includes every person owning, leasing, 24 
maintaining, operating, managing or controlling mains, pipes or other 25 
fixtures, in public highways or streets, for the transmission or 26 
distribution of gas for sale for heat or power within this state, or 27 
engaged in the manufacture of gas to be so transmitted or distributed 28 
for such purpose, but shall not include (A) a person manufacturing gas 29 
through the use of a biomass gasification plant provided such person 30 
does not own, lease, maintain, operate, manage or control mains, pipes 31 
or other fixtures in public highways or streets, (B) a municipal gas 32 
utility established under chapter 101 or any other gas utility owned, 33 
leased, maintained, operated, managed or controlled by any unit of 34 
local government under any general statute or any public or special 35 
act, or (C) an entity approved to submeter pursuant to section 16-19ff; 36 
(6) "Water company" includes every person owning, leasing, 37 
maintaining, operating, managing or controlling any pond, lake, 38 
reservoir, stream, well or distributing plant or system employed for 39 
the purpose of supplying water to fifty or more consumers. A water 40 
company does not include homeowners, condominium associations 41 
providing water only to their members, homeowners associations 42 
providing water to customers at least eighty per cent of whom are 43 
members of such associations, a municipal waterworks system 44 
established under chapter 102, a district, metropolitan district, 45 
municipal district or special services district established under chapter 46  Raised Bill No.  7155 
 
 
 
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105, chapter 105a or any other general statute or any public or special 47 
act which is authorized to supply water, or any other waterworks 48 
system owned, leased, maintained, operated, managed or controlled 49 
by any unit of local government under any general statute or any 50 
public or special act; 51 
(7) "Consumer" means any private dwelling, boardinghouse, 52 
apartment, store, office building, institution, mechanical or 53 
manufacturing establishment or other place of business or industry to 54 
which water is supplied by a water company; 55 
(8) "Sewage company" includes every person owning, leasing, 56 
maintaining, operating, managing or controlling, for general use in any 57 
town, city or borough, or portion thereof, in this state, sewage disposal 58 
facilities which discharge treated effluent into any waterway of this 59 
state; 60 
(9) "Pipeline company" includes every person owning, leasing, 61 
maintaining, operating, managing or controlling mains, pipes or other 62 
fixtures through, over, across or under any public land, water, 63 
parkways, highways, parks or public grounds for the transportation, 64 
transmission or distribution of petroleum products for hire within this 65 
state; 66 
(10) "Community antenna television company" includes every 67 
person owning, leasing, maintaining, operating, managing or 68 
controlling a community antenna television system, in, under or over 69 
any public street or highway, for the purpose of providing community 70 
antenna television service for hire and shall include any municipality 71 
which owns or operates one or more plants for the manufacture or 72 
distribution of electricity pursuant to section 7-213 or any special act 73 
and seeks to obtain or obtains a certificate of public convenience and 74 
necessity to construct or operate a community antenna television 75 
system pursuant to section 16-331 or a certificate of cable franchise 76 
authority pursuant to section 16-331q. "Community antenna television 77 
company" does not include a certified competitive video service 78  Raised Bill No.  7155 
 
 
 
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provider; 79 
(11) "Community antenna television service" means (A) the one-way 80 
transmission to subscribers of video programming or information that 81 
a community antenna television company makes available to all 82 
subscribers generally, and subscriber interaction, if any, which is 83 
required for the selection of such video programming or information, 84 
and (B) noncable communications service. "Community antenna 85 
television service" does not include video service provided by a 86 
certified competitive video service provider; 87 
(12) "Community antenna television system" means a facility, 88 
consisting of a set of closed transmission paths and associated signal 89 
generation, reception and control equipment that is designed to 90 
provide community antenna television service which includes video 91 
programming and which is provided in, under or over any public 92 
street or highway, for hire, to multiple subscribers within a franchise, 93 
but such term does not include (A) a facility that serves only to 94 
retransmit the television signals of one or more television broadcast 95 
stations; (B) a facility that serves only subscribers in one or more 96 
multiple unit dwellings under common ownership, control or 97 
management, unless such facility is located in, under or over a public 98 
street or highway; (C) a facility of a common carrier which is subject, in 99 
whole or in part, to the provisions of Subchapter II of Chapter 5 of the 100 
Communications Act of 1934, 47 USC 201 et seq., as amended, except 101 
that such facility shall be considered a community antenna television 102 
system and the carrier shall be considered a public service company to 103 
the extent such facility is used in the transmission of video 104 
programming directly to subscribers; or (D) a facility of an electric 105 
distribution company which is used solely for operating its electric 106 
distribution company systems. "Community antenna television 107 
system" does not include a facility used by a certified competitive 108 
video service provider to provide video service; 109 
(13) "Video programming" means programming provided by, or 110 
generally considered comparable to programming provided by, a 111  Raised Bill No.  7155 
 
 
 
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television broadcast station; 112 
(14) "Noncable communications service" means any 113 
telecommunications service, as defined in section 16-247a, and which is 114 
not included in the definition of "cable service" in the Communications 115 
Act of 1934, 47 USC 522, as amended. Nothing in this definition shall 116 
be construed to affect service which is both authorized and preempted 117 
pursuant to federal law; 118 
(15) "Cogeneration technology" means the use for the generation of 119 
electricity of exhaust steam, waste steam, heat or resultant energy from 120 
an industrial, commercial or manufacturing plant or process, or the use 121 
of exhaust steam, waste steam or heat from a thermal power plant for 122 
an industrial, commercial or manufacturing plant or process, but shall 123 
not include steam or heat developed solely for electrical power 124 
generation; 125 
(16) "Renewable fuel resources" means energy sources described in 126 
subdivisions (20) and (21) of this subsection; 127 
(17) "Telephone company" means a telecommunications company 128 
that provides one or more noncompetitive or emerging competitive 129 
services, as defined in section 16-247a; 130 
(18) "Domestic telephone company" includes any telephone 131 
company which has been chartered by or organized or constituted 132 
within or under the laws of this state; 133 
(19) "Telecommunications company" means a person that provides 134 
telecommunications service, as defined in section 16-247a, within the 135 
state, but shall not mean a person that provides only (A) private 136 
telecommunications service, as defined in section 16-247a, (B) the one-137 
way transmission of video programming or other programming 138 
services to subscribers, (C) subscriber interaction, if any, which is 139 
required for the selection of such video programming or other 140 
programming services, (D) the two-way transmission of educational or 141 
instructional programming to a public or private elementary or 142  Raised Bill No.  7155 
 
 
 
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secondary school, or a public or independent institution of higher 143 
education, as required by the authority pursuant to a community 144 
antenna television company franchise agreement, or provided 145 
pursuant to a contract with such a school or institution which contract 146 
has been filed with the authority, or (E) a combination of the services 147 
set forth in subparagraphs (B) to (D), inclusive, of this subdivision; 148 
(20) "Class I renewable energy source" means (A) electricity derived 149 
from (i) solar power, (ii) wind power, (iii) a fuel cell, (iv) geothermal, 150 
(v) landfill methane gas, anaerobic digestion or other biogas derived 151 
from biological sources, (vi) thermal electric direct energy conversion 152 
from a certified Class I renewable energy source, (vii) ocean thermal 153 
power, (viii) wave or tidal power, (ix) low emission advanced 154 
renewable energy conversion technologies, including, but not limited 155 
to, zero emission low grade heat power generation systems based on 156 
organic oil free rankine, kalina or other similar nonsteam cycles that 157 
use waste heat from an industrial or commercial process that does not 158 
generate electricity, (x) (I) a run-of-the-river hydropower facility that 159 
began operation after July 1, 2003, and has a generating capacity of not 160 
more than thirty megawatts, or (II) a run-of-the-river hydropower 161 
facility that received a new license after January 1, 2018, under the 162 
Federal Energy Regulatory Commission rules pursuant to 18 CFR 16, 163 
as amended from time to time, and provided a facility that applies for 164 
certification under this clause after January 1, 2013, shall not be based 165 
on a new dam or a dam identified by the commissioner as a candidate 166 
for removal, and shall meet applicable state and federal requirements, 167 
including applicable site-specific standards for water quality and fish 168 
passage, or (xi) a biomass facility that uses sustainable biomass fuel 169 
and has an average emission rate of equal to or less than .075 pounds 170 
of nitrogen oxides per million BTU of heat input for the previous 171 
calendar quarter, except that energy derived from a biomass facility 172 
with a capacity of less than five hundred kilowatts that began 173 
construction before July 1, 2003, may be considered a Class I renewable 174 
energy source, or (B) any electrical generation, including distributed 175 
generation, generated from a Class I renewable energy source, 176  Raised Bill No.  7155 
 
 
 
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provided, on and after January 1, 2014, any megawatt hours of 177 
electricity from a renewable energy source described under this 178 
subparagraph that are claimed or counted by a load-serving entity, 179 
province or state toward compliance with renewable portfolio 180 
standards or renewable energy policy goals in another province or 181 
state, other than the state of Connecticut, shall not be eligible for 182 
compliance with the renewable portfolio standards established 183 
pursuant to section 16-245a; 184 
(21) "Class II renewable energy source" means electricity derived 185 
from a trash-to-energy facility that has obtained a permit pursuant to 186 
section 22a-208a and section 22a-174-33 of the regulations of 187 
Connecticut state agencies; 188 
(22) "Electric distribution services" means the owning, leasing, 189 
maintaining, operating, managing or controlling of poles, wires, 190 
conduits or other fixtures along public highways or streets for the 191 
distribution of electricity, or electric distribution-related services; 192 
(23) "Electric distribution company" or "distribution company" 193 
means any person providing electric transmission or distribution 194 
services within the state, but does not include: (A) A private power 195 
producer, as defined in section 16-243b; (B) a municipal electric utility 196 
established under chapter 101, other than a participating municipal 197 
electric utility; (C) a municipal electric energy cooperative established 198 
under chapter 101a; (D) an electric cooperative established under 199 
chapter 597; (E) any other electric utility owned, leased, maintained, 200 
operated, managed or controlled by any unit of local government 201 
under any general statute or special act; (F) an electric supplier; (G) an 202 
entity approved to submeter pursuant to section 16-19ff; or (H) a 203 
municipality, state or federal governmental entity authorized to 204 
distribute electricity across a public highway or street pursuant to 205 
section 16-243aa; 206 
(24) "Electric supplier" means any person, including an electric 207 
aggregator or participating municipal electric utility that is licensed by 208  Raised Bill No.  7155 
 
 
 
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the Public Utilities Regulatory Authority in accordance with section 209 
16-245, that provides electric generation services to end use customers 210 
in the state using the transmission or distribution facilities of an 211 
electric distribution company, regardless of whether or not such 212 
person takes title to such generation services, but does not include: (A) 213 
A municipal electric utility established under chapter 101, other than a 214 
participating municipal electric utility; (B) a municipal electric energy 215 
cooperative established under chapter 101a; (C) an electric cooperative 216 
established under chapter 597; or (D) any other electric utility owned, 217 
leased, maintained, operated, managed or controlled by any unit of 218 
local government under any general statute or special act; 219 
(25) "Electric aggregator" means (A) a person, municipality or 220 
regional water authority that gathers together electric customers for 221 
the purpose of negotiating the purchase of electric generation services 222 
from an electric supplier, or (B) the Materials Innovation and Recycling 223 
Authority, if it gathers together electric customers for the purpose of 224 
negotiating the purchase of electric generation services from an electric 225 
supplier, provided such person, municipality or authority is not 226 
engaged in the purchase or resale of electric generation services, and 227 
provided further such customers contract for electric generation 228 
services directly with an electric supplier, and may include an electric 229 
cooperative established pursuant to chapter 597; 230 
(26) "Electric generation services" means electric energy, electric 231 
capacity or generation-related services; 232 
(27) "Electric transmission services" means electric transmission or 233 
transmission-related services; 234 
(28) "Generation entity or affiliate" means a corporate affiliate or a 235 
separate division of an electric distribution company that provides 236 
electric generation services; 237 
(29) "Participating municipal electric utility" means a municipal 238 
electric utility established under chapter 101 or any other electric 239 
utility owned, leased, maintained, operated, managed or controlled by 240  Raised Bill No.  7155 
 
 
 
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any unit of local government under any general statute or any public 241 
or special act, that is authorized by the authority in accordance with 242 
section 16-245c to provide electric generation services to end use 243 
customers outside its service area, as defined in section 16-245c; 244 
(30) "Person" means an individual, business, firm, corporation, 245 
association, joint stock association, trust, partnership or limited 246 
liability company; 247 
(31) "Regional independent system operator" means the "ISO - New 248 
England, Inc.", or its successor organization as approved by the 249 
Federal Energy Regulatory Commission; 250 
(32) "Certified telecommunications provider" means a person 251 
certified by the authority to provide intrastate telecommunications 252 
services, as defined in section 16-247a, pursuant to sections 16-247f to 253 
16-247h, inclusive; 254 
(33) "Gas registrant" means a person registered to sell natural gas 255 
pursuant to section 16-258a; 256 
(34) "Customer-side distributed resources" means (A) the generation 257 
of electricity from a unit with a rating of not more than sixty-five 258 
megawatts on the premises of a retail end user within the transmission 259 
and distribution system including, but not limited to, fuel cells, 260 
photovoltaic systems or small wind turbines, or (B) a reduction in the 261 
demand for electricity on the premises of a retail end user in the 262 
distribution system through methods of conservation and load 263 
management, including, but not limited to, peak reduction systems 264 
and demand response systems; 265 
(35) "Federally mandated congestion charges" means any cost 266 
approved by the Federal Energy Regulatory Commission as part of 267 
New England Standard Market Design including, but not limited to, 268 
locational marginal pricing, locational installed capacity payments, any 269 
cost approved by the Public Utilities Regulatory Authority to reduce 270 
federally mandated congestion charges in accordance with section 7-271  Raised Bill No.  7155 
 
 
 
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233y, this section, sections 16-32f, 16-50i, 16-50k, 16-50x, 16-243i to 16-272 
243q, inclusive, 16-244c, 16-245m, 16-245n and 16-245z, section 21 of 273 
public act 05-1 of the June special session, subsection (f) of section 16a-274 
3j and reliability must run contracts; 275 
(36) "Combined heat and power system" means a system that 276 
produces, from a single source, both electric power and thermal energy 277 
used in any process that results in an aggregate reduction in electricity 278 
use; 279 
(37) "Grid-side distributed resources" means the generation of 280 
electricity from a unit with a rating of not more than sixty-five 281 
megawatts that is connected to the transmission or distribution system, 282 
which units may include, but are not limited to, units used primarily to 283 
generate electricity to meet peak demand; 284 
(38) "Class III source" means the electricity output from combined 285 
heat and power systems with an operating efficiency level of no less 286 
than fifty per cent that are part of customer-side distributed resources 287 
developed at commercial and industrial facilities in this state on or 288 
after January 1, 2006, a waste heat recovery system installed on or after 289 
April 1, 2007, that produces electrical or thermal energy by capturing 290 
preexisting waste heat or pressure from industrial or commercial 291 
processes, or the electricity savings created in this state from 292 
conservation and load management programs begun on or after 293 
January 1, 2006, provided on and after January 1, 2014, no such 294 
programs supported by ratepayers, including programs overseen by 295 
the Energy Conservation Management Board or third-party programs 296 
pursuant to section 16-245m, shall be considered a Class III source, 297 
except that any demand-side management project awarded a contract 298 
pursuant to section 16-243m shall remain eligible as a Class III source 299 
for the term of such contract; 300 
(39) "Sustainable biomass fuel" means biomass that is cultivated and 301 
harvested in a sustainable manner. "Sustainable biomass fuel" does not 302 
mean construction and demolition waste, as defined in section 22a-303  Raised Bill No.  7155 
 
 
 
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208x, finished biomass products from sawmills, paper mills or stud 304 
mills, organic refuse fuel derived separately from municipal solid 305 
waste, or biomass from old growth timber stands, except where (A) 306 
such biomass is used in a biomass gasification plant that received 307 
funding prior to May 1, 2006, from the Clean Energy Fund established 308 
pursuant to section 16-245n, or (B) the energy derived from such 309 
biomass is subject to a long-term power purchase contract pursuant to 310 
subdivision (2) of subsection (j) of section 16-244c entered into prior to 311 
May 1, 2006; 312 
(40) "Video service" means video programming services provided 313 
through wireline facilities, a portion of which are located in the public 314 
right-of-way, without regard to delivery technology, including Internet 315 
protocol technology. "Video service" does not include any video 316 
programming provided by a commercial mobile service provider, as 317 
defined in 47 USC 332(d), any video programming provided as part of 318 
community antenna television service in a franchise area as of October 319 
1, 2007, any video programming provided as part of and via a service 320 
that enables users to access content, information, electronic mail or 321 
other services over the public Internet; 322 
(41) "Certified competitive video service provider" means an entity 323 
providing video service pursuant to a certificate of video franchise 324 
authority issued by the authority in accordance with section 16-331e. 325 
"Certified competitive video service provider" does not mean an entity 326 
issued a certificate of public convenience and necessity in accordance 327 
with section 16-331 or the affiliates, successors and assigns of such 328 
entity or an entity issued a certificate of cable franchise authority in 329 
accordance with section 16-331p or the affiliates, successors and 330 
assignees of such entity; 331 
(42) "Certificate of video franchise authority" means an 332 
authorization issued by the Public Utilities Regulatory Authority 333 
conferring the right to an entity or person to own, lease, maintain, 334 
operate, manage or control facilities in, under or over any public 335 
highway to offer video service to any subscribers in the state; 336  Raised Bill No.  7155 
 
 
 
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(43) "Certificate of cable franchise authority" means an authorization 337 
issued by the Public Utilities Regulatory Authority pursuant to section 338 
16-331q conferring the right to a community antenna television 339 
company to own, lease, maintain, operate, manage or control a 340 
community antenna television system in, under or over any public 341 
highway to (A) offer community antenna television service in a 342 
community antenna television company's designated franchise area, or 343 
(B) use the public rights-of-way to offer video service in a designated 344 
franchise area. The certificate of cable franchise authority shall be 345 
issued as an alternative to a certificate of public convenience and 346 
necessity pursuant to section 16-331 and shall only be available to a 347 
community antenna television company under the terms specified in 348 
sections 16-331q to 16-331aa, inclusive; 349 
(44) "Thermal energy transportation company" means any person 350 
authorized under any provision of the general statutes or special act to 351 
furnish heat or air conditioning or both, by means of steam, heated or 352 
chilled water or other medium, to lay and maintain mains, pipes or 353 
other conduits, and to erect such other fixtures necessary or convenient 354 
in and on the streets, highways and public grounds of any 355 
municipality to carry steam, heated or chilled water or other medium 356 
from such plant to the location to be served and to return the same; 357 
(45) "The Connecticut Television Network" means the General 358 
Assembly's state-wide twenty-four-hour state public affairs 359 
programming service, separate and distinct from community access 360 
channels; 361 
(46) "Commissioner of Energy and Environmental Protection" 362 
means the Commissioner of Energy and Environmental Protection 363 
appointed pursuant to title 4, or the commissioner's designee; 364 
(47) "Large-scale hydropower" means any hydropower facility that 365 
(A) began operation on or after January 1, 2003, (B) is located in the 366 
New England Power Pool Generation Information System geographic 367 
eligibility area in accordance with Rule 2.3 of said system or an area 368  Raised Bill No.  7155 
 
 
 
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abutting the northern boundary of the New England Power Pool 369 
Generation Information System geographic eligibility area that is not 370 
interconnected with any other control area that is not a part of the New 371 
England Power Pool Generation Information System geographic 372 
eligibility area, (C) delivers power into such geographic eligibility area, 373 
and (D) has a generating capacity of more than thirty megawatts; 374 
(48) "Energy storage system" means any commercially available 375 
technology that is capable of absorbing energy, storing it for a period 376 
of time and thereafter dispatching the energy, and that is capable of 377 
either: (A) Using mechanical, chemical or thermal processes to store 378 
electricity that is generated at one time for use at a later time; (B) 379 
storing thermal energy for direct use for heating or cooling at a later 380 
time in a manner that avoids the need to use electricity at a later time; 381 
(C) using mechanical, chemical or thermal processes to store electricity 382 
generated from renewable energy sources for use at a later time; or (D) 383 
using mechanical, chemical or thermal processes to capture or harness 384 
waste electricity and to store such electricity generated from 385 
mechanical processes for delivery at a later time; 386 
(49) "Distributed energy resource" means any (A) customer-side 387 
distributed resource or grid-side distributed resource that generates 388 
electricity from a Class I renewable energy source or Class III source, 389 
and (B) customer-side distributed resource that reduces demand for 390 
electricity through conservation and load management, energy storage 391 
system which is located on the customer-side of the meter or is 392 
connected to the distribution system or microgrid; [and]  393 
(50) "Grid-side system enhancement" means an investment in 394 
distribution system infrastructure, technology and systems designed to 395 
enable the deployment of distributed energy resources and allow for 396 
grid management and system balancing, including, but not limited to, 397 
energy storage systems, distribution system automation and controls, 398 
intelligent field systems, advanced distribution system metering, and 399 
communication and systems that enable two-way power flow; [.] and 400  Raised Bill No.  7155 
 
 
 
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(51) "Telesales call" means any communication using a telephonic 401 
device, including, but not limited to, land telephone lines and cellular 402 
telephone lines, in which the purpose of the communication is to 403 
inform a customer or potential customer about a product offering, 404 
engage a customer or potential customer in a conversation that may 405 
result in entering into a contract for services or discuss current or 406 
future contract terms with a customer or potential customer. 407 
Sec. 2. Section 16-245o of the general statutes is amended by adding 408 
subsection (p) as follows (Effective from passage): 409 
(NEW) (p) (1) Each electric supplier shall record the entirety of all 410 
telesales calls with a potential customer, including, but not limited to, 411 
all attempted and consummated sales, and retain such telesales call 412 
recordings for two years after the date such recording was made. 413 
(2) Each electric supplier shall record the entirety of all face-to-face 414 
marketing interactions with a potential customer, including, but not 415 
limited to, all attempted and consummated sales, and retain such 416 
recordings for two years after the date such recording was made. 417 
(3) Each electric supplier shall conduct criminal background checks 418 
on all door-to-door marketers prior to such marketer conducting 419 
marketing on behalf of the electric supplier. Each electric supplier shall 420 
conduct such criminal background checks at least once each year on all 421 
marketers conducting door-to-door marketing on behalf of the electric 422 
supplier. 423 
(4) When conducting telesales calls or face-to-face marketing, each 424 
electric supplier shall begin by immediately stating: (A) The name of 425 
the electric supplier conducting the call; (B) that the electric supplier is 426 
not affiliated with any state program and no state program encourages 427 
Connecticut residents to obtain an electric supplier; (C) that the electric 428 
supplier is calling the customer or potential customer to market or sell 429 
electric supply service to the customer or potential customer and if the 430 
customer or potential customer assents, the telesales call or face-to-face 431 
marketing will result in the customer or potential customer 432  Raised Bill No.  7155 
 
 
 
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immediately entering into a contract with the electric supplier; (D) that 433 
such electric supplier does not represent an electric distribution 434 
company and that electric distribution companies do not encourage 435 
Connecticut residents to obtain an electric supplier; and (E) what the 436 
standard service rate is on the date of the telesales call or face-to-face 437 
marketing and that the standard service rate is fixed, not variable. 438 
(5) When conducting telesales calls or face-to-face marketing, no 439 
electric supplier may request the account information from a potential 440 
customer or request that a potential customer retrieve account 441 
information or the potential customer's electric distribution company 442 
bill prior to the customer or potential customer affirmatively assenting 443 
to contract with the electric supplier for a specified rate.  444 
(6) Each electric supplier shall terminate any telesales call when a 445 
customer or potential customer connects with the third-party 446 
verification as described in subsection (b) of section 16-234s of the 447 
general statutes and may not remain on the telephone line while the 448 
customer or potential customer participates in the third-party 449 
verification. 450 
(7) Each electric supplier shall process a customer's enrollment or 451 
reenrollment and submit such enrollment to the electric distribution 452 
company within five calendar days of the customer consenting to 453 
enroll. Enrollments processed and sent to the electric distribution 454 
company after five calendar days shall be considered invalid 455 
enrollments. 456 
Sec. 3. Subsection (a) of section 16-41 of the general statutes is 457 
repealed and the following is substituted in lieu thereof (Effective from 458 
passage): 459 
(a) Each (1) public service company and its officers, agents and 460 
employees, (2) electric supplier or person providing electric generation 461 
services without a license in violation of section 16-245, as amended by 462 
this act, and its officers, agents and employees, (3) certified 463 
telecommunications provider or person providing telecommunications 464  Raised Bill No.  7155 
 
 
 
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services without authorization pursuant to sections 16-247f to 16-247h, 465 
inclusive, and its officers, agents and employees, (4) person, public 466 
agency or public utility, as such terms are defined in section 16-345, 467 
subject to the requirements of chapter 293, (5) person subject to the 468 
registration requirements under section 16-258a, (6) cellular mobile 469 
telephone carrier, as described in section 16-250b, (7) Connecticut 470 
electric efficiency partner, as defined in section 16-243v, (8) company, 471 
as defined in section 16-49, and (9) entity approved to submeter 472 
pursuant to section 16-19ff shall obey, observe and comply with all 473 
applicable provisions of this title and each applicable order made or 474 
applicable regulations adopted by the Public Utilities Regulatory 475 
Authority by virtue of this title as long as the same remains in force. 476 
Any such company, electric supplier, certified telecommunications 477 
provider, cellular mobile telephone carrier, Connecticut electric 478 
efficiency partner, entity approved to submeter, person, any officer, 479 
agent or employee thereof, public agency or public utility which the 480 
authority finds has failed to obey or comply with any such provision of 481 
this title, order or regulation shall be fined, ordered to pay restitution 482 
to customers or ordered to pay a combination of a fine and restitution 483 
by order of the authority in accordance with the penalty prescribed for 484 
the violated provision of this title or, if no penalty is prescribed, not 485 
more than ten thousand dollars for each offense, except that the 486 
penalty shall be a fine, restitution to customers or a combination of a 487 
fine and restitution of not more than forty thousand dollars for failure 488 
to comply with an order of the authority made in accordance with the 489 
provisions of section 16-19 or 16-247k or within thirty days of such 490 
order or within any specific time period for compliance specified in 491 
such order. Each distinct violation of any such provision of this title, 492 
order or regulation shall be a separate offense and, in case of a 493 
continued violation, each day thereof shall be deemed a separate 494 
offense. Each such penalty and any interest charged pursuant to 495 
subsection (g) or (h) of section 16-49 shall be excluded from operating 496 
expenses for purposes of rate-making. 497 
Sec. 4. Subsection (j) of section 16-245 of the general statutes is 498  Raised Bill No.  7155 
 
 
 
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repealed and the following is substituted in lieu thereof (Effective from 499 
passage): 500 
(j) No license may be transferred or customers assigned or 501 
transferred without the prior approval of the authority. The authority 502 
may assess additional licensing fees to pay the administrative costs of 503 
reviewing a request for such transfer. 504 
This act shall take effect as follows and shall amend the following 
sections: 
 
Section 1 from passage 16-1(a) 
Sec. 2 from passage 16-245o 
Sec. 3 from passage 16-41(a) 
Sec. 4 from passage 16-245(j) 
 
Statement of Purpose:   
To (1) define "telesales call", (2) add requirements for electric suppliers 
regarding telesales calls and face-to-face marketing, to (3) permit the 
Public Utilities Regulatory Authority to order fines, restitution to 
customers or a combination of fines and restitution, and (4) prohibit 
the assignment or transfer of customers without prior approval of the 
authority. 
[Proposed deletions are enclosed in brackets. Proposed additions are indicated by underline, 
except that when the entire text of a bill or resolution or a section of a bill or resolution is new, it is 
not underlined.]