LCO No. 3274 1 of 28 General Assembly Governor's Bill No. 6442 January Session, 2021 LCO No. 3274 Referred to Committee on ENERGY AND TECHNOLOGY Introduced by: Request of the Governor Pursuant to Joint Rule 9 AN ACT CONCERNING EQ UITABLE ACCESS TO BROADBAND. Be it enacted by the Senate and House of Representatives in General Assembly convened: Section 1. (NEW) (Effective July 1, 2021) As used in this section: 1 (1) "Broadband Internet access service" means a mass-market retail 2 service by wire or radio that provides the capability to transmit data to 3 and receive data from all or substantially all Internet endpoints, 4 including any capabilities that are incidental to and enable the operation 5 of the communications service, but excluding dial-up Internet access 6 service; 7 (2) "Broadband Internet access service provider" means any person or 8 entity that provides broadband Internet access service through facilities 9 occupying public highways or streets authorized by the Public Utilities 10 Regulatory Authority, including through a certificate of public 11 convenience and necessity, a certificate of video franchise authority, a 12 certificate of cable franchise authority, or as a certified 13 Governor's Bill No. 6442 LCO No. 3274 2 of 28 telecommunications provider; 14 (3) "Content, applications and services" means all traffic transmitted 15 to or from end users of a broadband Internet access service; and 16 (4) "End user" means any person or entity that uses a broadband 17 Internet access service. 18 Sec. 2. (NEW) (Effective July 1, 2021) In carrying out the provisions of 19 this act, the state agencies shall consider the extent to which their 20 programs or policies provide for affordable, high-speed broadband 21 Internet access service that is vital to the welfare and development of 22 our society; will promote economic development in the state; will 23 expand educational and employment opportunities for residents of the 24 state; will improve access to telehealth services, as that term is defined 25 in section 19a-906 of the general statutes; and will enhance the delivery 26 of services by public, private and not-for-profit institutions and entities. 27 Such programs and policies shall (1) ensure the universal availability 28 and accessibility of high-speed broadband Internet access service to all 29 residents and businesses in the state, (2) establish an advanced standard 30 for broadband Internet access service that increases with consumer 31 demand and technological developments, (3) ensure that broadband 32 Internet access service is available and affordable on a 33 nondiscriminatory basis for all segments of the state's population, 34 regardless of income, race, ethnicity and religion, (4) study and create 35 structures that allow partners and providers to successfully build and 36 sustain broadband Internet access service infrastructure in all corners of 37 the state, (5) ensure that state, municipal and private educational 38 institutions have continual access to broadband Internet access service 39 at all times for educational and learning purposes, (6) encourage 40 existing and new broadband Internet access service providers to pilot 41 and offer affordable services for residents, businesses and state and 42 municipal governments, (7) create a regulatory environment that 43 protects consumers and incentivizes innovation, competition and robust 44 services from broadband Internet access service providers, and (8) 45 invest in the development of a diverse broadband Internet access service 46 Governor's Bill No. 6442 LCO No. 3274 3 of 28 technology workforce by encouraging strong ties to the state's 47 educational community to grow the talent pipeline. 48 Sec. 3. (NEW) (Effective July 1, 2021) (a) The Office of Policy and 49 Management shall, in accordance with sections 4d-90 and 4-67p of the 50 general statutes and in consultation with the Department of Energy and 51 Environmental Protection, the Office of State Broadband, the 52 Department of Economic and Community Development and other state 53 agencies deemed appropriate by the Office of Policy and Management, 54 develop a plan and reporting requirements to produce up-to-date maps 55 of broadband availability and upload and download speeds in the state. 56 Broadband Internet access service providers shall be consulted in the 57 development of the plan and reporting requirements for producing and 58 maintaining detailed and accurate broadband maps for the state. The 59 Office of Policy and Management may employ outside consultants in 60 the development of such maps. 61 (b) The Commissioner of Economic and Community Development 62 shall make recommendations to the Office of Policy and Management, 63 for inclusion in the joint report pursuant to subsection (c) of this section, 64 concerning the needs of the business community and economic 65 development. 66 (c) On or before January 31, 2022, the Office of Policy and 67 Management, the Office of State Broadband and the Department of 68 Energy and Environmental Protection shall jointly report to the 69 Governor concerning the status of the plan described in subsection (a) 70 of this section. 71 (d) The Commission for Educational Technology shall, in 72 consultation with the Department of Education, the Office of State 73 Broadband, the Office of Policy Management, the Connecticut State 74 Colleges and Universities, the Office of Higher Education and the 75 Department of Economic and Community Development, conduct an 76 analysis on the availability of broadband Internet access service and 77 learning devices for students in prekindergarten to grade twelve, 78 Governor's Bill No. 6442 LCO No. 3274 4 of 28 inclusive, and post-secondary education, including vocational and 79 technical opportunities, in concert with and informed by state 80 broadband mapping activities. 81 (e) On or before July 1, 2023, the Commission for Educational 82 Technology shall submit a report to the Governor and the General 83 Assembly. Such report shall provide the status of the analysis required 84 pursuant to this section. 85 Sec. 4. (NEW) (Effective July 1, 2021) (a) On or before January 31, 2022, 86 the Department of Energy and Environmental Protection shall, in 87 consultation with the Office of State Broadband, the Department of 88 Economic and Community Developmen t, the Commission for 89 Educational Technology and the Office of Policy and Management, 90 establish a broadband Internet speed classification metric of (1) well 91 served, (2) adequately served, and (3) underserved communities in the 92 state to inform state policy, investment strategy and consumer 93 awareness. Such Internet speed classification metrics shall include both 94 upload and download speed metrics and other applicable standards, as 95 determined by the Department of Energy and Environmental 96 Protection, and shall be adjusted annually, as provided in subsection (c) 97 of this section, as of the following October first and each subsequent 98 October first. 99 (b) On or before January 31, 2022, and annually thereafter, the 100 Department of Energy and Environmental Protection, in consultation 101 with the Office of State Broadband, the Office of Policy and 102 Management and the Department of Economic and Community 103 Development, shall report on the broadband Internet speed 104 classification metrics, described in subsection (a) of this section, and 105 additional data sharing requirements developed in subsection (a) of 106 section 3 of this act, to the Governor and the joint standing committee of 107 the General Assembly having cognizance of matters relating to energy. 108 (c) On or before January 31, 2022, and annually thereafter, the 109 Department of Energy and Environmental Protection, in consultation 110 Governor's Bill No. 6442 LCO No. 3274 5 of 28 with the Office of State Broadband, the Office of Policy and 111 Management and the Department of Economic and Community 112 Development shall report on the status and progress made towards a 113 state-wide goal of attaining, on or before January 1, 2027, universal 114 access to (1) broadband Internet download speeds averaging one gigabit 115 per second, and (2) broadband Internet upload speeds averaging two 116 hundred megabits per second to the Governor and the joint standing 117 committee of the General Assembly having cognizance of matters 118 relating to energy, until such time as said goal is met. 119 Sec. 5. (NEW) (Effective July 1, 2021) (a) Each broadband Internet 120 access service provider shall maintain and make available to an Internet 121 service account holder and to the owner of the serviced property, free of 122 charge, records of the property's available broadband Internet upload 123 and download speeds for the preceding twelve months of occupation. 124 (b) For any property, the property owner shall, at the time the 125 property is publicly listed for sale or rent, disclose, upon request, the 126 broadband Internet upload and download speeds for the preceding 127 twelve months of occupation. 128 Sec. 6. Section 16-233 of the general statutes is repealed and the 129 following is substituted in lieu thereof (Effective July 1, 2021): 130 Each town, city, borough, or fire district [or] and the Department of 131 Transportation shall have the right to occupy and use for any purpose, 132 including, but not limited to, the provision of broadband Internet access 133 service by any town, city or borough to the public in such town, city or 134 borough, either directly or through commercial arrangements with 135 third-party entities, without payment therefor, one gain upon each 136 public utility pole or in each underground communications duct system 137 installed by a public service company within the limits of any such 138 town, city, borough or district, provided, if a town, city or borough sells 139 its right to occupy and use said gain to a private third-party company, 140 such company shall pay any public utility pole administration or 141 attachment fees applicable, notwithstanding the provisions of this 142 Governor's Bill No. 6442 LCO No. 3274 6 of 28 section. The location or relocation of any such gain shall be prescribed 143 by the Public Utilities Regulatory Authority. Any such gain shall be 144 reserved for use by the town, city, borough, or fire district [or] and the 145 Department of Transportation. 146 Sec. 7. Subdivision (4) of subsection (a) of section 7-536 of the general 147 statutes is repealed and the following is substituted in lieu thereof 148 (Effective July 1, 2021): 149 (4) "Local capital improvement project" means a municipal capital 150 expenditure project for any of the following purposes: (A) Road 151 construction, renovation, repair or resurfacing, (B) sidewalk and 152 pavement improvements, (C) construction, renovation, enlargement or 153 repair of sewage treatment plants and sanitary or storm, water or sewer 154 lines, including separation of lines, (D) public building construction 155 other than schools, including renovation, repair, code compliance, 156 energy conservation and fire safety projects, (E) construction, 157 renovation, enlargement or repair of dams, bridges and flood control 158 projects, (F) construction, renovation, enlargement or repair of water 159 treatment or filtration plants and water mains, (G) construction, 160 renovation or enlargement of solid waste facilities, (H) improvements to 161 public parks, (I) the preparation and revision of local capital 162 improvement plans projected for a period of not less than five years and 163 so prepared as to show the general description, need and estimated cost 164 of each individual capital improvement, (J) improvements to emergency 165 communications systems and building security systems, including for 166 schools, (K) public housing projects, including renovations and 167 improvements and energy conservation and the development of 168 additional housing, (L) renovations to or construction of veterans' 169 memorial monuments, (M) thermal imaging systems, (N) bulky waste 170 and landfill projects, (O) the preparation and revision of municipal 171 plans of conservation and development adopted pursuant to section 8-172 23, provided such plans are endorsed by the legislative body of the 173 municipality not more than one hundred eighty days after adoption by 174 the commission, (P) acquisition of automatic external defibrillators, (Q) 175 floodplain management and hazard mitigation activities, (R) on-board 176 Governor's Bill No. 6442 LCO No. 3274 7 of 28 oil refining systems consisting of a filtration canister and evaporation 177 canister that remove solid and liquid contaminants from lubricating oil, 178 (S) activities related to the planning and construction of a municipal 179 broadband network, provided the broadband Internet download speed 180 of the network shall be not less than [three hundred eighty-four 181 thousand bits per second] one gigabit per second and the broadband 182 Internet upload speed of the network shall be not less than two hundred 183 megabits per second, (T) establishment of bikeways and greenways, (U) 184 land acquisition, including for open space, and costs involved in making 185 land available for public uses, (V) acquisition of technology related to 186 implementation of the Department of Education's common core state 187 standards, (W) technology upgrades, including for improvements to 188 expand public access to government information through electronic 189 portals and kiosks, (X) for the fiscal years ending June 30, 2013, and June 190 30, 2014, acquisition of snow removal equipment, capital expenditures 191 made to improve public safety, and capital expenditures made to 192 facilitate regional cooperation, and (Y) for hazardous tree removal or 193 trimming for nonutility-related hazardous branches, limbs and trees on 194 municipal property or within a municipal right-of-way. "Local capital 195 improvement project" means only capital expenditures and includes 196 repairs incident to reconstruction and renovation but does not include 197 ordinary repairs and maintenance of an ongoing nature. As used in this 198 subdivision, "floodplain management" and "hazard mitigation" have the 199 same meanings as provided in section 25-68j; 200 Sec. 8. Section 16-11 of the general statutes is repealed and the 201 following is substituted in lieu thereof (Effective July 1, 2021): 202 The Public Utilities Regulatory Authority shall, so far as is 203 practicable, keep fully informed as to the condition of the plant, 204 equipment and manner of operation of all public service companies and 205 broadband Internet access service providers in respect to their adequacy 206 and suitability to accomplish the duties imposed upon such companies 207 by law and in respect to their relation to the safety of the public and of 208 the employees of such companies. The authority may order such 209 reasonable improvements, repairs or alterations in such plant or 210 Governor's Bill No. 6442 LCO No. 3274 8 of 28 equipment, or such changes in the manner of operation, as may be 211 reasonably necessary in the public interest. The general purposes of this 212 section and sections 16-19, 16-25, 16-43 and 16-47, as amended by this 213 act, are to assure to the state of Connecticut its full powers to regulate 214 its public service companies and broadband Internet access service 215 providers, to increase the powers of the Public Utilities Regulatory 216 Authority and to promote local control of the public service companies 217 and broadband Internet access service providers of this state, and said 218 sections shall be so construed as to effectuate these purposes. 219 Sec. 9. Section 16-12 of the general statutes is repealed and the 220 following is substituted in lieu thereof (Effective July 1, 2021): 221 Any person or any town, city or borough may make complaint, in 222 writing, to the Public Utilities Regulatory Authority, of any defects in 223 any portion of the plant or equipment of any public service company, 224 broadband Internet access service provider or electric supplier, or of the 225 manner of operating such plant, by reason of which the public safety or 226 the health or safety of employees is endangered; and, if he or it so 227 requests, the name of the complainant shall not be divulged unless in 228 the opinion of the authority the complaint is such that publicity is 229 demanded. 230 Sec. 10. Section 16-16 of the general statutes is repealed and the 231 following is substituted in lieu thereof (Effective July 1, 2021): 232 Each public service company, broadband Internet access service 233 provider and electric supplier subject to regulation by the Public 234 Utilities Regulatory Authority shall, in the event of any accident 235 attended with personal injury or involving public safety, which was or 236 may have been connected with or due to the operation of its or his 237 property, or caused by contact with the wires of any public service 238 company, broadband Internet access service provider or electric 239 supplier, notify the authority thereof, by telephone or otherwise, as soon 240 as may be reasonably possible after the occurrence of such accident, 241 unless such accident is a minor accident, as defined by regulations of the 242 Governor's Bill No. 6442 LCO No. 3274 9 of 28 authority. Each such person, company, broadband Internet access 243 service provider or electric supplier shall report such minor accidents to 244 the authority in writing, in summary form, once each month. If notice of 245 such accident, other than a minor accident, is given otherwise than in 246 writing, it shall be confirmed in writing within five days after the 247 occurrence of such accident. Any person, company, broadband Internet 248 access service provider or electric supplier failing to comply with the 249 provisions of this section shall be fined not more than five [hundred] 250 thousand dollars for each offense. 251 Sec. 11. Section 16-47 of the general statutes is repealed and the 252 following is substituted in lieu thereof (Effective July 1, 2021): 253 (a) As used in this section and section 16-47a, (1) "holding company" 254 means any corporation, association, partnership, trust or similar 255 organization, or person which, either alone or in conjunction and 256 pursuant to an arrangement or understanding with one or more other 257 corporations, associations, partnerships, trusts or similar organizations, 258 or persons, directly or indirectly, controls a gas, electric distribution, 259 water, telephone or community antenna television company, certified 260 telecommunications provider, certified competitive video service 261 provider, certified video franchise authority provider or broadband 262 Internet access service provider, and (2) "control" means the possession 263 of the power to direct or cause the direction of the management and 264 policies of a gas, electric distribution, water, telephone or community 265 antenna television company, certified telecommunications provider, 266 certified competitive video service provider, certified video franchise 267 authority provider, broadband Internet access service provider or a 268 holding company, whether through the ownership of its voting 269 securities, the ability to effect a change in the composition of its board 270 of directors or otherwise, provided, control shall not be deemed to arise 271 solely from a revocable proxy or consent given to a person in response 272 to a public proxy or consent solicitation made pursuant to and in 273 accordance with the applicable rules and regulations of the Securities 274 Exchange Act of 1934 unless a participant in said solicitation has 275 announced an intention to effect a merger or consolidation with, 276 Governor's Bill No. 6442 LCO No. 3274 10 of 28 reorganization, or other business combination or extraordinary 277 transaction involving the gas, electric distribution, water, telephone or 278 community antenna television company, certified telecommunications 279 provider, certified competitive video service provider, certified video 280 franchise authority provider, broadband Internet access service 281 provider or the holding company. Control shall be presumed to exist if 282 a person directly or indirectly owns ten per cent or more of the voting 283 securities of a gas, electric distribution, water, telephone or community 284 antenna television company, certified telecommunications provider, 285 certified competitive video service provider, certified video franchise 286 authority provider, broadband Internet access service provider or a 287 holding company, provided the authority may determine, after 288 conducting a hearing, that said presumption of control has been 289 rebutted by a showing that such ownership does not in fact confer 290 control. 291 (b) No gas, electric distribution, water, telephone or community 292 antenna television company, certified telecommunications provider, 293 certified competitive video service provider, certified video franchise 294 authority provider, broadband Internet access service provider, or 295 holding company, or any official, board or commission purporting to 296 act under any governmental authority other than that of this state or of 297 its divisions, municipal corporations or courts, shall interfere or attempt 298 to interfere with or, directly or indirectly, exercise or attempt to exercise 299 authority or control over any gas, electric distribution, water, telephone 300 or community antenna television company , certified 301 telecommunications provider, certified competitive video service 302 provider, certified video franchise authority provider or broadband 303 Internet access service provider engaged in the business of supplying 304 service within this state, or with or over any holding company doing the 305 principal part of its business within this state, without first making 306 written application to and obtaining the approval of the Public Utilities 307 Regulatory Authority, except as the United States may properly regulate 308 actual transactions in interstate commerce. 309 (c) No corporation, association, partnership, trust or similar 310 Governor's Bill No. 6442 LCO No. 3274 11 of 28 organization, or person shall take any action that causes it to become a 311 holding company with control over a gas, electric distribution, water, 312 telephone or community antenna television company , certified 313 telecommunications provider, certified competitive video service 314 provider, certified video franchise authority provider or broadband 315 Internet access service provider engaged in the business of supplying 316 service within this state, or acquire, directly or indirectly, control over 317 such a holding company, or take any action that would if successful 318 cause it to become or to acquire control over such a holding company, 319 without first making written application to and obtaining the approval 320 of the authority. Any such corporation, association, partnership, trust or 321 similar organization, or person applying to the authority for such 322 approval shall pay the reasonable expenses incurred by the authority in 323 carrying out its duties under this subsection, and accordingly, shall 324 deposit with the authority a bond, executed by a surety company 325 authorized to do business in this state, in the amount of fifty thousand 326 dollars, conditioned to indemnify the authority for such expenses. 327 (d) The Public Utilities Regulatory Authority shall investigate and 328 hold a public hearing on the question of granting its approval with 329 respect to any application made under subsection (b) or (c) of this 330 section and thereafter may approve or disapprove any such application 331 in whole or in part and upon such terms and conditions as it deems 332 necessary or appropriate. In connection with its investigation, the 333 authority may request the views of the gas, electric distribution, water, 334 telephone or community antenna television company , certified 335 telecommunications provider, certified competitive video service 336 provider, certified video franchise authority provider, broadband 337 Internet access service provider or holding company which is the subject 338 of the application with respect to the proposed acquisition. After the 339 filing of an application satisfying the requirements of such regulations 340 as the authority may adopt in accordance with the provisions of chapter 341 54, but not later than thirty business days after the filing of such 342 application, the authority shall give prompt notice of the public hearing 343 to the person required to file the application and to the subject company 344 Governor's Bill No. 6442 LCO No. 3274 12 of 28 or holding company. Such hearing shall be commenced as promptly as 345 practicable after the filing of the application, but not later than sixty 346 business days after the filing, and the authority shall make its 347 determination as soon as practicable, but not later than two hundred 348 days after the filing of the application, provided it may, before the end 349 of such period and upon notifying all parties and intervenors to the 350 proceedings, extend the period by thirty days, provided that 351 community antenna television companies, holders of a certificate of 352 cable franchise authority and holders of a certificate of video franchise 353 authority shall be determined by the authority within one hundred 354 twenty days, or unless the person required to file the application agrees 355 to an extension of time. The authority may, in its discretion, grant the 356 subject company or holding company the opportunity to participate in 357 the hearing by presenting evidence and oral and written argument. If 358 the authority fails to give notice of its determination to hold a hearing, 359 commence the hearing, or render its determination after the hearing 360 within the time limits specified in this subdivision, the proposed 361 acquisition shall be deemed approved. In each proceeding on a written 362 application submitted under said subsection (b) or (c), the authority 363 shall, in a manner which treats all parties to the proceeding on an equal 364 basis, take into consideration (1) the financial, technological and 365 managerial suitability and responsibility of the applicant, (2) the ability 366 of the gas, electric distribution, water, telephone or community antenna 367 television company, certified telecommunications provider, certified 368 competitive video service provider, certified video franchise authority 369 provider, broadband Internet access service provider or holding 370 company which is the subject of the application to provide safe, 371 adequate and reliable service to the public through the company's plant, 372 equipment and manner of operation if the application were to be 373 approved, and (3) for an application concerning a telephone company, 374 the effect of approval on the location and accessibility of management 375 and operations and on the proportion and number of state resident 376 employees. The authority shall only grant its approval of an application 377 filed on or after January 1, 2021, made under subsection (c) of this 378 section, if the holding company effects a change in the composition of 379 Governor's Bill No. 6442 LCO No. 3274 13 of 28 the board of directors to include a proportional percentage of 380 Connecticut-based directors equivalent to the percentage that 381 Connecticut service areas represent of the total service areas covered by 382 the holding company. 383 (e) During any proceeding under subsection (b) or (c) of this section, 384 the authority may order any party to such proceeding and the officers, 385 directors, employees and agents of such party to refrain for a specific 386 time period from communicating, directly or indirectly, with the record 387 and beneficial owners of securities of the gas, electric distribution, 388 water, telephone or community antenna television company, certified 389 telecommunications provider, certified competitive video service 390 provider, certified video franchise authority provider, broadband 391 Internet access service provider or holding company which is the subject 392 of such proceedings, in regard to the matters submitted to the authority 393 for its approval under said subsection (b) or (c). If the authority issues 394 such an order, it shall also order all other parties to the proceeding and 395 the officers, directors, employees and agents of such parties to refrain 396 for the same time period from communicating, directly or indirectly, 397 with such record and beneficial owners of such securities, in regard to 398 such matters. No order issued pursuant to this subsection shall prohibit 399 any party from complying with disclosure and reporting obligations 400 under any other provision of the general statutes or under federal law. 401 (f) Each holding company shall, not later than three months after the 402 close of its fiscal year, annually, file with the authority a copy of its 403 annual report to stockholders for such fiscal year. If the holding 404 company does not print such an annual report, it shall file instead, not 405 later than the same date, a comprehensive audit and report of its 406 accounts and operations prepared by an independent public accounting 407 firm approved by the authority. The provisions of this subsection shall 408 not apply to any holding company in the form of a person. 409 (g) Any action contrary to the provisions of subsections (b) or (c) of 410 this section shall be voidable on order of the authority. 411 Governor's Bill No. 6442 LCO No. 3274 14 of 28 (h) Whenever any corporation, association, partnership, trust or 412 similar organization, or person takes or engages in any action which 413 may or would violate subsection (b) or (c) of this section or any order 414 adopted pursuant to said subsection (b) or (c), the Superior Court, upon 415 application of the authority or any holding company or gas, electric 416 distribution, water, telephone or community antenna television 417 company, certified telecommunications provider, certified competitive 418 video service provider, certified video franchise authority provider or 419 broadband Internet access service provider affected by such action, may 420 enjoin any such corporation, association, partnership, trust or similar 421 organization, or person from continuing or doing any act in violation of 422 said subsection (b) or (c) or may otherwise enforce compliance with said 423 subsection (b) or (c), including but not limited to, the reinstatement of 424 authority or control over the holding company or gas, electric 425 distribution, water, telephone or community antenna television 426 company, certified telecommunications provider, certified competitive 427 video service provider, certified video franchise authority provider, 428 broadband Internet access service provider or holding company to those 429 persons who exercised authority or control over such company before 430 such action. 431 (i) The provisions of this section shall not be construed to require any 432 person to make written application to or obtain the approval of the 433 authority with respect to any telephone company or holding company 434 of a telephone company over which such person exercises authority or 435 control or operates as a holding company on June 30, 1987. 436 Sec. 12. Section 16-49 of the general statutes is repealed and the 437 following is substituted in lieu thereof (Effective July 1, 2021): 438 (a) As used in this section: 439 (1) "Company" means (A) any public service company other than a 440 telephone company, that had more than one hundred thousand dollars 441 of gross revenues in the state in the calendar year preceding the 442 assessment year under this section, except any such company not 443 Governor's Bill No. 6442 LCO No. 3274 15 of 28 providing service to retail customers in the state, (B) any telephone 444 company that had more than one hundred thousand dollars of gross 445 revenues in the state from telecommunications services in the calendar 446 year preceding the assessment year under this section, except any such 447 company not providing service to retail customers in the state, (C) any 448 certified telecommunications provider that had more than one hundred 449 thousand dollars of gross revenues in the state from 450 telecommunications services in the calendar year preceding the 451 assessment year under this section, except any such certified 452 telecommunications provider not providing service to retail customers 453 in the state, (D) any electric supplier that had more than one hundred 454 thousand dollars of gross revenues in the state in the calendar year 455 preceding the assessment year under this section, except any such 456 supplier not providing electric generation services to retail customers in 457 the state, [or] (E) any certified competitive video service provider issued 458 a certificate of video franchise authority by the Public Utilities 459 Regulatory Authority in accordance with section 16-331e that had more 460 than one hundred thousand dollars of gross revenues in the state in the 461 calendar year preceding the assessment year under this section, except 462 any such certified competitive video service provider not providing 463 service to retail customers in the state, or (F) any broadband Internet 464 access service provider that had more than one hundred thousand 465 dollars of gross revenues in the state from broadband Internet access 466 services in the calendar year preceding the assessment year under this 467 section; 468 (2) "Telecommunications services" means (A) in the case of 469 telecommunications services provided by a telephone company, any 470 service provided pursuant to a tariff approved by the authority other 471 than wholesale services and resold access and interconnections services, 472 and (B) in the case of telecommunications services provided by a 473 certified telecommunications provider other than a telephone company, 474 any service provided pursuant to a tariff approved by the authority and 475 pursuant to a certificate of public convenience and necessity; and 476 (3) "Fiscal year" means the period beginning July first and ending 477 Governor's Bill No. 6442 LCO No. 3274 16 of 28 June thirtieth. 478 (b) On or before July 15, 1999, and on or before May first, annually 479 thereafter, each company shall report its intrastate gross revenues of the 480 preceding calendar year to the Public Utilities Regulatory Authority, 481 which amount shall be subject to audit by the authority. For each fiscal 482 year, each company shall pay the authority the company's share of all 483 expenses of the department's Bureau of Energy and Technology, the 484 Office of Consumer Counsel, the Office of Policy and Management's 485 expenses related to the duties under sections 3 and 4 of this act, and the 486 operations of the Public Utilities Regulatory Authority for such fiscal 487 year. On or before September first, annually, the authority shall give to 488 each company a statement which shall include: (1) The amount 489 appropriated to the department's Bureau of Energy and Technology, the 490 Office of Consumer Counsel, the Office of Policy and Management's 491 expenses related to the duties under sections 3 and 4 of this act, and the 492 operations of the Public Utilities Regulatory Authority for the fiscal year 493 beginning July first of the same year; (2) the total gross revenues of all 494 companies; and (3) the proposed assessment against the company for 495 the fiscal year beginning on July first of the same year, adjusted to reflect 496 the estimated payment required under subdivision (1) of subsection (c) 497 of this section. Such proposed assessment shall be calculated by 498 multiplying the company's percentage share of the total gross revenues 499 as specified in subdivision (2) of this subsection by the total revenue 500 appropriated to the department's Bureau of Energy and Technology, the 501 Office of Consumer Counsel, the Office of Policy and Management's 502 expenses related to the duties under sections 3 and 4 of this act, and the 503 operations of the Public Utility Regulatory Authority, as specified in 504 subdivision (1) of this subsection. 505 (c) Each company shall pay the authority: (1) On or before June 506 thirtieth, annually, an estimated payment for the expenses of the 507 following year equal to twenty-five per cent of its assessment for the 508 fiscal year ending on such June thirtieth, (2) on or before September 509 thirtieth, annually, twenty-five per cent of its proposed assessment, 510 adjusted to reflect any credit or amount due under the recalculated 511 Governor's Bill No. 6442 LCO No. 3274 17 of 28 assessment for the preceding fiscal year, as determined by the authority 512 under subsection (d) of this section, provided if the company files an 513 objection in accordance with subsection (e) of this section, it may 514 withhold the amount stated in its objection, and (3) on or before the 515 following December thirty-first and March thirty-first, annually, the 516 remaining fifty per cent of its proposed assessment in two equal 517 installments. 518 (d) Immediately following the close of each fiscal year, the authority 519 shall recalculate the proposed assessment of each company, based on 520 the expenses, as determined by the Comptroller, of the department's 521 Bureau of Energy and Technology, the Office of Consumer Counsel, the 522 Office of Policy and Management's expenses related to the duties under 523 sections 3 and 4 of this act, and the operations of the Public Utilities 524 Regulatory Authority for such fiscal year. On or before September first, 525 annually, the authority shall give to each company a statement showing 526 the difference between its recalculated assessment and the amount 527 previously paid by the company. 528 (e) Any company may object to a proposed or recalculated 529 assessment by filing with the authority, not later than September 530 fifteenth of the year of said assessment, a petition stating the amount of 531 the proposed or recalculated assessment to which it objects and the 532 grounds upon which it claims such assessment is excessive, erroneous, 533 unlawful or invalid. After a company has filed a petition, the authority 534 shall hold a hearing. After reviewing the company's petition and 535 testimony, if any, the authority shall issue an order in accordance with 536 its findings. The company shall pay the authority the amount indicated 537 in the order not later than thirty days after the date of the order. 538 (f) The authority shall remit all payments received under this section 539 to the State Treasurer for deposit in the Consumer Counsel and Public 540 Utility Control Fund established under section 16-48a. Such funds shall 541 be accounted for as expenses recovered from public service companies, 542 broadband Internet access service providers and certified 543 telecommunications providers. All payments made under this section 544 Governor's Bill No. 6442 LCO No. 3274 18 of 28 shall be in addition to any taxes payable to the state under chapters 211, 545 212, 212a and 219. 546 (g) Any assessment unpaid on the due date or any portion of an 547 assessment withheld after the due date under subsection (c) of this 548 section shall be subject to interest at the rate of one and one-fourth per 549 cent per month or fraction thereof, or fifty dollars, whichever is greater. 550 (h) Any company that fails to report in accordance with this section 551 shall be subject to civil penalties in accordance with section 16-41. 552 Sec. 13. (NEW) (Effective July 1, 2021) (a) The Public Utilities 553 Regulatory Authority shall receive, process and record consumer and 554 business complaints for each broadband Internet access service 555 provider. 556 (b) A broadband Internet access service provider shall implement a 557 process for handling inquiries from the authority and customer 558 inquiries, billing issues, service issues and other complaints. In the event 559 an issue is not resolved through such process, a customer may request 560 of the authority a confidential, nonbinding mediation with the 561 broadband Internet access service provider, and a designated member 562 of the authority staff shall serve as the mediator. If the mediation is 563 unsuccessful, the customer may file a formal complaint with the 564 authority. If the provider is found to be in noncompliance with any 565 provision of this section, the authority shall order such provider to 566 remedy such noncompliance within a reasonable period of time. Failure 567 to comply may subject the provider to civil penalties under section 16-568 41 of the general statutes and injunctive relief under section 16-10 of the 569 general statutes. 570 Sec. 14. (NEW) (Effective July 1, 2021) No broadband Internet access 571 service provider shall (1) block, restrict or interfere with an end user's 572 use of nonharmful devices, (2) interfere with an end user's ability to 573 select a broadband Internet access service provider, or (3) deny a 574 potential customer broadband Internet access service based on 575 discriminatory financial terms, credit scores or arrearage on charges for 576 Governor's Bill No. 6442 LCO No. 3274 19 of 28 other services offered by the broadband Internet access service provider. 577 Sec. 15. (NEW) (Effective July 1, 2021) (a) Broadband Internet access 578 service providers shall restore broadband Internet access service to such 579 provider's customers within twenty-four hours after the restoration of 580 electrical service following an electrical outage, unless the Public 581 Utilities Regulatory Authority provides an extension of time due to the 582 severity of a weather, or other catastrophic, event. 583 (b) Notwithstanding any other provision of the general statutes, each 584 broadband Internet access service provider shall provide to any affected 585 customer a credit or refund, on the balance of such customer's account, 586 for any outage, continuous or intermittent, of broadband Internet access 587 service that occurs for such customer for more than twenty-four 588 consecutive hours, unless the outage was caused by such customer. 589 (c) Any broadband Internet access service provider with a service 590 outage of more than twenty-four consecutive hours, not caused by the 591 affected customer, shall file a report with the authority and the Office of 592 State Broadband within fifteen days of such service outage. 593 (d) On or before December 31, 2021, the authority shall initiate a 594 proceeding to investigate the resiliency of service and infrastructure 595 provided by wireline cable, telecommunications and broadband 596 Internet access service providers to ensure proper planning for the 597 timely restoration of broadband Internet access services following 598 electrical or other outages. 599 Sec. 16. (NEW) (Effective July 1, 2021) (a) At the time of initial 600 activation of broadband Internet access service, and annually thereafter 601 or upon request, each broadband Internet access service provider shall 602 provide customers with a notice (1) listing all available options for 603 broadband Internet access service, including upload and download 604 speeds, (2) charges for each option of broadband Internet access service, 605 (3) credit policies, including any finance charges or late payment 606 charges, and (4) a description of network management practices related 607 to an end user's usage of broadband Internet access service. 608 Governor's Bill No. 6442 LCO No. 3274 20 of 28 (b) Not less than thirty days prior to implementing any changes to (1) 609 charges for broadband Internet access service or equipment use, (2) 610 upload or download speeds, and (3) network management practices 611 related to an end user's usage of broadband Internet access service, each 612 broadband Internet access service provider shall inform the Public 613 Utilities Regulatory Authority, the Department of Energy and 614 Environmental Protection, the chairpersons of the joint standing 615 committee of the General Assembly having cognizance of matters 616 relating to energy, the Office of State Broadband and each customer 617 within the affected service area. 618 Sec. 17. (NEW) (Effective July 1, 2021) On or before March 1, 2022, and 619 annually thereafter, each broadband Internet access service provider 620 shall file a report with the Public Utilities Regulatory Authority, the 621 Department of Energy and Environmental Protection, the chairpersons 622 of the joint standing committee of the General Assembly having 623 cognizance of matters relating to energy, the Office of State Broadband 624 and the Department of Economic and Community Development 625 concerning its operations within the state, including availability of 626 broadband Internet access service areas, broadband Internet upload and 627 download speeds in each service area, service outages and other 628 requirements as determined by the authority. The annual report shall be 629 provided in a form designated by the authority, in consultation with the 630 Department of Energy and Environmental Protection, the Department 631 of Economic and Community Development and the Office of State 632 Broadband. 633 Sec. 18. Section 16-331f of the general statutes is repealed and the 634 following is substituted in lieu thereof (Effective July 1, 2021): 635 [(a) The Public Utilities Regulatory Authority shall not require a 636 certified competitive video service provider to comply with any facility 637 build-out requirements or provide video service to any customer using 638 any specific technology. The Public Utilities Regulatory Authority shall 639 initiate a contested case proceeding, in accordance with the provisions 640 of chapter 54, three years after the issuance of the certificate of video 641 Governor's Bill No. 6442 LCO No. 3274 21 of 28 franchise authority to such provider to investigate the availability of the 642 certified competitive video service provider's video services and report 643 its findings to the joint standing committee of the General Assembly 644 having cognizance of matters relating to energy and technology.] 645 (a) On or before September 30, 2022, each certified competitive video 646 service provider shall submit an affidavit to the Public Utilities 647 Regulatory Authority, the Department of Energy and Environmental 648 Protection, the chairpersons of the joint standing committee of the 649 General Assembly having cognizance of matters relating to energy, the 650 Office of State Broadband and the Department of Economic and 651 Community Development certifying that the provider has facilities in 652 the public highways, streets or other public rights-of-way, in its service 653 areas, capable of providing video service, and all other services that the 654 provider offers, to each residential, governmental and commercial 655 address. Any such provider may consider the use of existing state 656 broadband assets to comply with this section. 657 (b) The authority shall not impose any provision regulating rates 658 charged by certified competitive video service providers for video 659 service, or impose any other requirements or conditions for video 660 service, except as set forth in sections 16-331e to 16-331o, inclusive. 661 [(c) The rights and responsibilities under section 16-333a regarding 662 service and wiring to multiunit residential buildings shall apply to a 663 certified competitive video service provider.] 664 (c) No certified competitive video service provider may assess a 665 contribution in aid of construction or any other charge to any potential 666 customer for the build out of any facilities in the public highways, streets 667 or other public rights-of-way. 668 (d) Upon failure to comply with subsection (a) or (c) of this section, 669 the authority may impose civil penalties pursuant to sections 16-41 and 670 16-331o and undertake a proceeding to revoke the certificate of video 671 franchise authority for substantial noncompliance pursuant to section 672 16-331o. 673 Governor's Bill No. 6442 LCO No. 3274 22 of 28 Sec. 19. Section 16-331q of the general statutes is repealed and the 674 following is substituted in lieu thereof (Effective July 1, 2021): 675 [(a) The Public Utilities Regulatory Authority shall not require a 676 company issued a certificate of cable franchise authority to comply with 677 any facility build-out requirements or provide community antenna 678 television service or video service to any customer using any specific 679 technology.] 680 (a) On or before September 30, 2022, each holder of a certificate of 681 cable franchise authority shall submit an affidavit to the Public Utilities 682 Regulatory Authority, the Department of Energy and Environmental 683 Protection, the chairpersons of the joint standing committee of the 684 General Assembly having cognizance of matters relating to energy, the 685 Office of State Broadband and the Department of Economic and 686 Community Development certifying that the provider has facilities in 687 the public highways, streets or other public rights-of-way, in its service 688 areas, capable of providing video service, and all other services that the 689 provider offers, to each residential, governmental and commercial 690 address. Any such provider may consider the use of existing state 691 broadband assets to comply with this section. 692 (b) No holder of a certificate of cable franchise authority may assess 693 a contribution in aid of construction or any other charge to any potential 694 customer for the build out of any facilities in the public highways, streets 695 or other public rights-of-way. 696 (c) Upon failure to comply with subsection (a) or (b) of this section, 697 the authority may impose civil penalties pursuant to sections 16-41 and 698 16-331aa and undertake a proceeding to revoke the certificate of cable 699 franchise authority for substantial noncompliance pursuant to section 700 16-331aa. 701 [(b)] (d) The Public Utilities Regulatory Authority shall not impose 702 any provision regulating rates charged by a community antenna 703 television company holding a certificate of cable franchise authority, 704 except as set forth in federal law. 705 Governor's Bill No. 6442 LCO No. 3274 23 of 28 Sec. 20. (NEW) (Effective July 1, 2021) (a) As used in this section: 706 (1) "Make-ready" means the modification or replacement of a public 707 utility pole, or of the lines or equipment on the public utility pole, to 708 accommodate additional facilities on the pole; and 709 (2) "One-touch make-ready" means make-ready in which the person 710 attaching new equipment to a public utility pole performs all of the 711 make-ready work. 712 (b) On or before January 31, 2022, the Public Utilities Regulatory 713 Authority shall develop a process in an uncontested proceeding for the 714 construction of facilities in the public highways, streets or other public 715 rights-of-way to ensure timely and nondiscriminatory procedures that 716 accomplish public utility pole attachments and conduit excavations for 717 telecommunications service providers and broadband Internet access 718 service providers. 719 (c) On or before January 31, 2022, the authority shall develop a one-720 touch make-ready process in an uncontested proceeding for 721 attachments of telecommunications service and broadband Internet 722 access service facilities on public utility poles to be implemented by the 723 owners of such public utility poles. 724 (d) On or before January 1, 2022, the authority shall submit a report 725 to the joint standing committee of the General Assembly having 726 cognizance of matters relating to energy, the Office of State Broadband, 727 the Department of Energy and Environmental Protection, the 728 Department of Economic and Community Development and the 729 Department of Transportation. Such report shall include the authority's 730 fully developed one-touch make-ready process. 731 (e) Upon application by the Internet access service providers for the 732 construction of underground facilities that will contain conduit for 733 telecommunications service providers or broadband Internet access 734 service providers, the authority shall condition any approval of such 735 application on the following conditions: 736 Governor's Bill No. 6442 LCO No. 3274 24 of 28 (1) The size of such conduit must be consistent with industry best 737 practices and sufficient to accommodate potential demand; 738 (2) Any handholes and manholes for fiber optic cable access and 739 pulling with respect to each such practice are placed at intervals 740 consistent with industry best practices; 741 (3) Such conduit shall be installed with a pull tape and capabilities of 742 supporting additional fiber optic cable; 743 (4) The applicant shall notify telecommunications service providers 744 and broadband Internet access service providers of the proposed 745 excavation to reduce the potential for future street excavations in the 746 same location; 747 (5) Any requesting telecommunications service provider or 748 broadband Internet access service provider shall be able to access such 749 conduit on a competitively neutral and nondiscriminatory basis and for 750 a charge not to exceed a cost-based rate; and 751 (6) The applicant shall report to the authority upon completion of any 752 approved construction verifying that it has complied with the 753 provisions of this subsection. 754 (f) For excavations in the state highway rights-of-way, the applicant 755 shall comply with the Department of Transportation's encroachment 756 permit process, including the payment of any applicable fees. Any 757 application for construction in the public highways, streets or other 758 public rights-of-way shall require the applicant to install a conduit for 759 the benefit of the Department of Transportation, as required by section 760 16-233 of the general statutes, as amended by this act. 761 (g) The Commissioner of Transportation is authorized to lease space, 762 or enter into any other contract or agreement to permit access to such 763 space, in any conduit installed by the Department of Transportation in 764 the public highways, streets or other public rights-of-way on such terms 765 and conditions, and for any purpose, deemed to be in the public interest 766 Governor's Bill No. 6442 LCO No. 3274 25 of 28 by said commissioner. 767 (h) Nothing herein shall be construed to limit the use of conduit by 768 the Department of Transportation on public highways, streets or other 769 public rights-of-way as otherwise permitted by law. 770 (i) Any applicant for a public utility pole attachment license made to 771 the owner or custodian of a public utility pole shall be granted a 772 temporary license within thirty days of submitting a complete license 773 application and a permanent license within ninety days of submitting a 774 complete license application. 775 (j) The authority shall establish an expedited dispute resolution 776 process to address any issues that may arise between an individual 777 attaching telecommunications service or broadband Internet access 778 service facilities on a public utility pole and the owner or custodian of 779 such pole. 780 (k) All public service companies, as defined by section 16-1 of the 781 general statutes, and other persons that are authorized by the authority 782 to install facilities in, under or over the public highways, streets or other 783 public rights-of-way shall obey, observe and comply with this section 784 and each applicable order made by the authority with respect to pole 785 attachments and underground conduit. Failure to comply with this 786 section or applicable orders of the authority may result in a fine up to 787 one hundred thousand dollars for a wilful violation or up to fifty 788 thousand dollars for any other violations. The authority shall impose 789 any such civil penalty in accordance with the procedure established in 790 section 16-41 of the general statutes. Any such fines are not recoverable 791 costs in any rate proceeding conducted by the authority. 792 Sec. 21. (NEW) (Effective July 1, 2021) Each broadband Internet access 793 service provider shall have the same right of access to an occupied 794 building, as defined in section 16-247l of the general statutes, as afforded 795 to certified telecommunications service providers under section 16-247l 796 of the general statutes. 797 Governor's Bill No. 6442 LCO No. 3274 26 of 28 Sec. 22. Section 16-247r of the general statutes is repealed and the 798 following is substituted in lieu thereof (Effective July 1, 2021): 799 No telephone company or certified telecommunications provider, as 800 defined in section 16-1, or broadband Internet access service provider 801 shall refuse to provide telecommunications services or broadband 802 Internet access services to, or refuse to negotiate to provide such services 803 to any customer because of age, race, creed, color, national origin, 804 ancestry, sex, gender identity or expression, marital status, sexual 805 orientation, lawful source of income, economic status, disability or 806 familial status. No telephone company , [or] certified 807 telecommunications provider or broadband Internet access service 808 provider shall decline to provide telecommunications services or 809 broadband Internet access services to a customer for the sole reason that 810 the customer is located in an economically distressed geographic area 811 or the customer qualifies for hardship status under section 16-262c, as 812 amended by this act, or any other provision of federal or state law. No 813 telephone company, [or] certified telecommunications provider or 814 broadband Internet access service provider shall terminate or refuse to 815 reinstate telecommunications services or broadband Internet access 816 services except in accordance with the provisions of this title. An 817 affected person may seek enforcement of this requirement by filing a 818 complaint with the Public Utilities Regulatory Authority. A 819 municipality within which the potential broadband Internet access 820 service customer resides, or the Office of State Broadband, may be 821 considered an affected person for purposes of this section. 822 Sec. 23. Subsection (a) of section 16-262c of the general statutes is 823 repealed and the following is substituted in lieu thereof (Effective July 1, 824 2021): 825 (a) Notwithstanding any other provision of the general statutes no 826 electric distribution, gas, telephone or water company, no electric 827 supplier or certified telecommunications provider, no broadband 828 Internet access service provider and no municipal utility furnishing 829 electric, gas, telephone or water service shall cause cessation of any such 830 Governor's Bill No. 6442 LCO No. 3274 27 of 28 service by reason of delinquency in payment for such service (1) on any 831 Friday, Saturday, Sunday, legal holiday or day before any legal holiday, 832 provided such a company , electric supplier, certified 833 telecommunications provider, no broadband Internet access service 834 provider or municipal utility may cause cessation of such service to a 835 nonresidential account on a Friday which is not a legal holiday or the 836 day before a legal holiday when the business offices of the company, 837 electric supplier, certified telecommunications provider, no broadband 838 Internet access service provider or municipal utility are open to the 839 public the succeeding Saturday, (2) at any time during which the 840 business offices of said company, electric supplier, certified 841 telecommunications provider, no broadband Internet access service 842 provider or municipal utility are not open to the public, or (3) within 843 one hour before the closing of the business offices of said company, 844 electric supplier or municipal utility. 845 Sec. 24. (NEW) (Effective July 1, 2021) The State Building Inspector and 846 the Codes and Standards Committee shall, in accordance with section 847 29-252b of the general statutes, revise the State Building Code to include 848 provisions requiring buildings that qualify as a new construction or a 849 major alteration of a commercial or multifamily building to include a 850 minimum infrastructure requirement to support broadband Internet 851 access service. The State Building Inspector and the Codes and 852 Standards Committee shall define such minimum infrastructure 853 requirements in such revisions. 854 This act shall take effect as follows and shall amend the following sections: Section 1 July 1, 2021 New section Sec. 2 July 1, 2021 New section Sec. 3 July 1, 2021 New section Sec. 4 July 1, 2021 New section Sec. 5 July 1, 2021 New section Sec. 6 July 1, 2021 16-233 Sec. 7 July 1, 2021 7-536(a)(4) Sec. 8 July 1, 2021 16-11 Governor's Bill No. 6442 LCO No. 3274 28 of 28 Sec. 9 July 1, 2021 16-12 Sec. 10 July 1, 2021 16-16 Sec. 11 July 1, 2021 16-47 Sec. 12 July 1, 2021 16-49 Sec. 13 July 1, 2021 New section Sec. 14 July 1, 2021 New section Sec. 15 July 1, 2021 New section Sec. 16 July 1, 2021 New section Sec. 17 July 1, 2021 New section Sec. 18 July 1, 2021 16-331f Sec. 19 July 1, 2021 16-331q Sec. 20 July 1, 2021 New section Sec. 21 July 1, 2021 New section Sec. 22 July 1, 2021 16-247r Sec. 23 July 1, 2021 16-262c(a) Sec. 24 July 1, 2021 New section Statement of Purpose: To implement the Governor's budget recommendations. [Proposed deletions are enclosed in brackets. Proposed additions are indicated by underline, except that when the entire text of a bill or resolution or a section of a bill or resolution is new, it is not underlined.]