LCO \\PRDFS1\HCOUSERS\BARRYJN\WS\2021HB-06512-R01- HB.docx 1 of 10 General Assembly Substitute Bill No. 6512 January Session, 2021 AN ACT CONCERNING CO NSUMER PROTECTIONS F OR SPORTS WAGERING. Be it enacted by the Senate and House of Representatives in General Assembly convened: Section 1. (NEW) (Effective from passage) (a) For purposes of this 1 section: 2 (1) "Electronic wagering platform" means the combination of 3 hardware, software and data networks used to manage, administer, 4 offer or control online sports wagering, including through an Internet 5 web site or a mobile device application; 6 (2) "Sporting event" means (A) any sporting or athletic event at which 7 two or more persons participate and receive compensation in excess of 8 actual expenses for such participation in such sporting or athletic event, 9 (B) any sporting or athletic event sponsored by an intercollegiate athletic 10 program of an institution of higher education, or (C) e-sports. "Sporting 11 event" does not include horse racing or any sporting or athletic event 12 sponsored by a minor league or high school; 13 (3) "Sports governing body" means the organization that prescribes 14 final rules and enforces codes of conduct with respect to a sporting event 15 and participants in the sporting event; and 16 Substitute Bill No. 6512 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2021HB-06512- R01-HB.docx } 2 of 10 (4) "Sports wagering" means risking or accepting any money, credit, 17 deposit or other thing of value for gain contingent in whole or in part 18 on (A) a sporting event or a portion of a sporting event, or (B) the 19 individual performance statistics of an athlete in a sporting event or a 20 combination of sporting events. "Sports wagering" does not include the 21 payment of an entry fee to play fantasy contests, as defined in section 22 12-578aa of the general statutes. 23 (b) (1) No individual shall place a wager on a sporting event with an 24 operator of sports wagering unless such individual is at least twenty-25 one years of age and is physically present in this state when placing such 26 wager. 27 (2) No individual who is an operator of sports wagering or an 28 electronic wagering platform or an officer, a director, an owner or an 29 employee with the ability to influence the sports wagering operations of 30 such an operator, and no family member of such individual who resides 31 in the same household as such individual, shall place any wager on a 32 sporting event with an operator of sports wagering. 33 (3) No athlete, coach or referee who takes part in a sporting event 34 overseen by a sports governing body; employee of a sports governing 35 body holding a position that may allow such employee to exert 36 influence over participants in a sporting event; owner or employee of a 37 sports governing body's member teams; or personnel of any bargaining 38 unit of a sports governing body's athletes or referees, shall place a wager 39 on any sporting event overseen by such governing body or hold an 40 ownership interest in, or exert control over, any operator of sports 41 wagering. In determining which individuals are prohibited from 42 placing a wager under this subdivision, an operator of sports wagering 43 shall use any information known by the operator, including any lists 44 provided by the relevant sports governing body or the Department of 45 Consumer Protection. 46 (4) No individual with access to nonpublic, confidential information 47 that could affect the outcome of a sporting event shall place any wager 48 Substitute Bill No. 6512 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2021HB-06512- R01-HB.docx } 3 of 10 on such sporting event with any operator of sports wagering. 49 (5) No individual shall place any sports wager as an agent or a proxy 50 for another individual. 51 (6) No operator of sports wagering may pay a prize to any individual 52 who such operator knows is prohibited from placing a wager pursuant 53 to this subsection. 54 (c) Each operator of sports wagering shall: 55 (1) Verify that an individual placing a wager on a sporting event 56 through an electronic wagering platform is not prohibited from doing 57 so pursuant to subsection (b) of this section; 58 (2) Prohibit an individual from establishing more than one account 59 and establish commercially and technologically reasonable measures to 60 verify identity and ensure compliance with the provisions of this 61 section; 62 (3) Allow an individual to withdraw funds from such individual's 63 account, and, at the individual's request, permanently close the account; 64 (4) Publish all contractual terms, conditions and rules applicable to 65 sports wagering (A) on such operator's sports wagering Internet web 66 site or mobile application, if conducting online sports wagering, and (B) 67 at any of such operator's facilities where sports wagering in person is 68 conducted; 69 (5) Develop and publish procedures allowing an individual to file a 70 complaint with the operator in person, in writing, online or by other 71 means about any aspect of the sports wagering conducted by such 72 operator; 73 (6) If conducting online sports wagering, conspicuously display on 74 such operator's sports wagering Internet web site or mobile application: 75 (A) A link to the protections afforded individuals by the provisions 76 Substitute Bill No. 6512 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2021HB-06512- R01-HB.docx } 4 of 10 of this section; 77 (B) A link to responsible gambling information; 78 (C) A toll-free telephone number an individual may use to obtain 79 information about problem gambling; 80 (D) A link to information about the self-exclusion process described 81 in subsection (f) of this section; 82 (E) A clear display or periodic pop-up message of the amount of time 83 an individual has spent on the operator's Internet web site or mobile 84 application; 85 (F) A means to initiate a break in play to discourage excessive play; 86 and 87 (G) A clear display of the amount of money available in the account 88 of the individual who is placing wagers. 89 (d) Each operator of sports wagering shall maintain the security of 90 wagering data, data concerning individuals placing wagers on sporting 91 events and other confidential information to prevent unauthorized 92 access to, and dissemination of, such data and information. An operator 93 of sports wagering shall not disclose or sell any wagering information 94 concerning an individual placing wagers on sporting events with such 95 operator, and shall not disclose records that directly or indirectly 96 identify such an individual or such individual's gambling habits, except 97 that such operator shall regularly share records, at the account level and 98 in pseudonymous form, with the Department of Consumer Protection 99 with respect to wagers on sporting events placed with such operator. 100 (e) Each operator of sports wagering shall develop and publish a 101 policy on responsible gambling, which shall, at a minimum, require the 102 operator to: 103 (1) Track its sports wagering activity at the account level; 104 Substitute Bill No. 6512 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2021HB-06512- R01-HB.docx } 5 of 10 (2) Provide training to employees to allow them to identify 105 individuals placing sports wagers who have problems with gambling; 106 and 107 (3) Provide guidelines on how employees can respond appropriately 108 to an individual who (A) is in crisis or distress due to problem gambling, 109 (B) discloses that he or she may have a problem with gambling, and (C) 110 shares information about another individual who may have a problem 111 with gambling. 112 (f) (1) Each operator of sports wagering shall allow any individual to 113 exclude himself or herself from placing a sports wager or limit the 114 amount of money such individual may use to place sports wagers with 115 such operator, and, on and after the date the operator is notified by such 116 individual of such exclusion or limit, shall take reasonable steps to 117 prevent such individual from placing sports wagers or exceeding such 118 limit, as the case may be. During the time period applicable to any such 119 exclusion from placing a sports wager or limit on the amount of money 120 an individual may use to place sports wagers with an operator of sports 121 wagering, such operator, (A) may, at the request of the individual, 122 extend the time period of such exclusion or limit, or decrease the amount 123 of such limit, and (B) may not reduce the time period of such exclusion 124 or limit or increase the amount of such limit. 125 (2) Each operator of sports wagering shall publish information on the 126 provisions of this subsection and how an individual may exclude 127 himself or herself from placing a sports wager or limit the amount of 128 money such individual may use to place sports wagers with such 129 operator. The operator shall conspicuously display such information (A) 130 at any facility where such operator conducts sports wagering in person, 131 and (B) on the operator's sports wagering Internet web site or mobile 132 application, if the operator conducts online sports wagering. 133 (g) No operator of sports wagering may, as a condition of placing a 134 wager with such operator, require any individual to waive any 135 provision of this section or the right to pursue legal action or file a 136 Substitute Bill No. 6512 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2021HB-06512- R01-HB.docx } 6 of 10 complaint with the Department of Consumer Protection. 137 (h) No advertisement of sports wagering may: (1) Depict an 138 individual under twenty-one years of age, unless such individual is a 139 professional athlete or a collegiate athlete who, pursuant to an 140 agreement with the advertiser, is able to profit from the use of his or her 141 name and likeness; (2) be aimed exclusively or primarily at individuals 142 under twenty-one years of age; (3) promote irresponsible or excessive 143 participation in sports wagering; or (4) misrepresent the chances of 144 winning or be misleading about the outcomes of sports wagering. Each 145 advertisement of sports wagering shall include information concerning 146 assistance that is available for individuals who have, or are at risk of 147 having, problems with gambling. 148 (i) Each operator of sports wagering shall take reasonable steps to 149 prevent the conduct prohibited under this section and to comply with 150 any regulations adopted pursuant to subsection (k) of this section. 151 (j) (1) Each operator of sports wagering shall immediately report to 152 the Commissioner of Consumer Protection any information relating to 153 (A) criminal or disciplinary proceedings commenced against such 154 operator or an employee of such operator in connection with its 155 operations, (B) abnormal wagering activity or patterns that the operator 156 believes may indicate a concern with the integrity of a sporting event, 157 (C) any other conduct that corrupts the wagering outcome of a sporting 158 event for purposes of financial gain, including match-fixing, and (D) 159 suspicious or illegal wagering activities, including the use of funds 160 derived from illegal activity to place a wager, the placing of a wager to 161 conceal funds derived from illegal activity, the use of an agent or a proxy 162 to place a wager or the use of false identification to place a wager. 163 (2) The Commissioner of Consumer Protection may share with the 164 relevant sports governing body any information relating to conduct 165 described under subparagraphs (B) and (C) of subdivision (1) of this 166 subsection. 167 Substitute Bill No. 6512 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2021HB-06512- R01-HB.docx } 7 of 10 (k) The Commissioner of Consumer Protection shall adopt 168 regulations, in accordance with the provisions of chapter 54 of the 169 general statutes, including emergency regulations pursuant to section 4-170 168 of the general statutes, to implement the provisions of this section 171 and as necessary to protect the public interest in the integrity of sports 172 wagering and reduce the dangers of unsuitable, unfair or illegal 173 practices, methods and activities in the conduct of sports wagering. 174 Such regulations shall include, but need not be limited to, provisions 175 regarding: (1) The types of sporting events upon which sports wagers 176 may be placed or accepted; (2) the minimum amount of cash reserves to 177 be maintained by operators of sports wagering; (3) the acceptance of 178 wagers on a series of sporting events; (4) the maximum wagers which 179 may be accepted by an operator of sports wagering from any one 180 individual on any one sporting event; (5) the type of wagering tickets 181 which shall be used; (6) the method of issuing tickets; (7) minimum 182 accounting standards for an operator of sports wagering; (8) the types 183 of records which shall be maintained by an operator of sports wagering 184 and available for inspection upon the request of the commissioner; (9) 185 requirements for information and reports from an operator of sports 186 wagering to enable effective auditing of such an operator; (10) 187 requirements for establishing and funding a sports wagering account; 188 (11) minimum qualifications for a provider of sporting events data; (12) 189 minimum requirements to ensure the security and integrity of an 190 electronic wagering platform and collection of information and reports 191 to enable effective oversight; (13) the regular sharing of account level 192 records with the department; (14) displays and messages on an 193 operator's sports wagering Internet web site or mobile application 194 aimed at combatting problem gambling; and (15) the advertising of 195 sports betting, including to ensure compliance with the requirements of 196 subsection (h) of this section and to require inclusion of information 197 about gambling addiction or links to Internet web sites to resources 198 related to gambling addiction. 199 (l) The provisions of this section shall not be effective until (1) an 200 authorization to operate sports wagering outside of Indian lands, as 201 Substitute Bill No. 6512 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2021HB-06512- R01-HB.docx } 8 of 10 defined in the Indian Gaming Regulatory Act, 25 USC 2703(4), is 202 effective pursuant to any provision of the general statutes or a public or 203 special act, and (2) the regulations required by subsection (k) of this 204 section are effective. 205 Sec. 2. (Effective from passage) (a) The Department of Consumer 206 Protection shall, not later than October 1, 2021, issue a request for 207 proposals for a consultant to conduct a study of the Connecticut Lottery 208 Corporation, established pursuant to section 12-802 of the general 209 statutes. The study shall include an examination of the organizational 210 structure, operations and finances of the corporation and the regulatory 211 relationship between the corporation, the corporation's board of 212 directors and the department. The consultant's report may include 213 recommendations to: 214 (1) Improve the security and integrity of lottery games and any other 215 forms of gaming conducted by the corporation; 216 (2) Create a culture within the corporation that encourages 217 compliance with the statutes and regulations governing the corporation 218 and its activities; 219 (3) Promote transparency and accountability to the public in the 220 corporation's operations and activities; 221 (4) Improve the corporation's internal operations, in order to enhance 222 revenue, promote innovation, appropriately invest in staff development 223 and focus on technological enhancements, security and gaming 224 integrity and customer service; 225 (5) Use metrics to regularly review the performance of the president 226 and other executive staff of the corporation to promote transparency, 227 improved communications, customer service and regulatory 228 compliance in the corporation's operations; 229 (6) Strengthen and improve the regulatory oversight of the 230 department; 231 Substitute Bill No. 6512 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2021HB-06512- R01-HB.docx } 9 of 10 (7) Strengthen communication and transparency between the board, 232 corporation and department; and 233 (8) Develop a strategic plan focusing on the corporation's internal 234 operations, investment in technology and system security, revenue 235 growth, customer service, relationships with lottery retailers, portfolio 236 of gaming activities, responsible gambling education and outreach, 237 innovation, gaming integrity and regulatory compliance. 238 (b) In selecting a consultant, the department shall give preference to 239 a person responding to the request for proposals who has: 240 (1) A demonstrated understanding of how laws and regulations 241 affect corporate culture and operations; 242 (2) Experience in creating and maintaining a business culture that 243 ensures regulatory compliance, including an understanding of how 244 corporate managers and board members can use different strategies to 245 encourage such a culture; 246 (3) Familiarity with lottery operations; and 247 (4) Experience analyzing business management and operational 248 structures, including an ability to assess a corporation's financial 249 commitment to staff development, security and technological 250 safeguards and innovation. 251 (c) Not later than October 1, 2022, the consultant shall submit a report 252 of its recommendations to the department, the corporation and, in 253 accordance with the provisions of section 11-4a of the general statutes, 254 the joint standing committee of the General Assembly having 255 cognizance of matters relating to public safety and security. 256 Sec. 3. Section 12-565a of the general statutes is repealed. (Effective 257 from passage) 258 Substitute Bill No. 6512 LCO {\\PRDFS1\HCOUSERS\BARRYJN\WS\2021HB-06512- R01-HB.docx } 10 of 10 This act shall take effect as follows and shall amend the following sections: Section 1 from passage New section Sec. 2 from passage New section Sec. 3 from passage Repealer section Statement of Legislative Commissioners: In Section 1(e)(3), "person" was changed to "individual" for consistency with the other provisions of the subdivision. PS Joint Favorable Subst.