Connecticut 2021 2021 Regular Session

Connecticut Senate Bill SB01059 Comm Sub / Analysis

Filed 04/26/2021

                     
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OLR Bill Analysis 
sSB 1059  
 
AN ACT CONCERNING THE OFFICE OF THE CORRECTION 
OMBUDS, THE USE OF ISOLATED CONFINEMENT, SECLUSION 
AND RESTRAINTS, SOCIAL CONTACTS FOR INCARCERATED 
PERSONS AND TRAINING AND WORKERS' COMPENSATION 
BENEFITS FOR CORRECTION OFFICERS.  
 
SUMMARY 
This bill makes numerous changes in the laws related to the 
Department of Correction (DOC). Specifically, it: 
1. expands the current correction ombuds program to include 
everyone in DOC custody and provides additional services and 
grants additional powers, including (a) receiving complaints 
from individuals in DOC custody, (b) evaluating the delivery of 
services to incarcerated individuals, and (c) providing 
assistance on the incarcerated person’s behalf; 
2. relocates the correction ombuds program from DOC to the 
Office of Governmental Accountability (OGA) and adds that the 
ombuds must act independently of any department in 
performing its duties; 
3. generally requires that each incarcerated person have the 
opportunity to be outside his or her cell for at least eight hours a 
day;  
4. limits the instances of, and places new requirements on, the use 
of isolated confinement, seclusion, or restraints (e.g., limiting 
the amount of time and who can order these methods, requiring 
various evaluations, documentation, and specific reporting 
when they are used); 
5. establishes certain visitation rights for incarcerated individuals, 
including generally allowing at least one 60-minute contact  2021SB-01059-R000616-BA.DOCX 
 
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social visit and prohibiting the taking away of an incarcerated 
person’s ability to write, send, or receive letters as discipline, 
retaliation, or for convenience; and 
6. extends to DOC correction officers certain workers’ 
compensation benefits for post-traumatic stress disorder (PTSD) 
developed due to certain qualifying events in the line of duty. 
EFFECTIVE DATE: October 1, 2021, except the provisions on 
isolated confinement, restraints, and seclusion are effective July 1, 
2022. 
§ 1 — CORRECTION OMBUDS 
The bill expands the current correction ombuds program to include 
(1) everyone in DOC custody, rather than just those under age 18, and 
(2) additional services. 
Under the bill, the Correction Ombuds Office is moved from DOC 
to OGA. As under current law, the person seeking ombuds services 
must have reasonably pursued a resolution of the complaint through 
any existing internal DOC grievance appeals procedures. 
Appointment  
By October 1, 2021, and any time the position is vacant, the bill 
requires the governor to nominate a person qualified by training and 
experience to perform and lead the correction ombuds office. The bill 
eliminates the requirement that the DOC commissioner (1) hire a 
person to provide ombudsman services and the ombudsman’s ability 
to hire an executive assistant and (2) annually report that person’s 
name to the Judiciary Committee. 
Legislative Confirmation 
Under the bill, any gubernatorial nomination for correction ombuds 
appointment must be referred, without debate, to the Judiciary 
Committee, which must report on each appointment within 30 days 
after that. Each General Assembly appointment must be by concurrent 
resolution in each chamber.  2021SB-01059-R000616-BA.DOCX 
 
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Upon any vacancy, if the General Assembly is not in session, the 
candidate the governor chooses serves as acting correction ombuds 
and is entitled to the compensation, privileges, and powers of the 
ombuds until the General Assembly meets to act on the appointment. 
The person appointed as correction ombuds must serve for an initial 
two-year term and may be reappointed for succeeding terms. 
Independence and Authority to Hire Staff 
Regardless of any state law, the correction ombuds must act 
independently of any department in performing the office’s duties. 
The correction ombuds may, within available funds, appoint staff as 
deemed necessary. Staff duties may include the correction ombud’s 
duties and powers if performed under his or her direction. 
Appropriations and Report 
The bill requires the General Assembly to annually appropriate the 
amount needed to pay staff salaries and office expenses and other 
actual expenses the ombuds incurred in performing his or her duties. 
Any legal or court fees the state obtains in actions the ombuds brought 
must be deposited in the General Fund. 
Under the bill, the correction ombuds must annually submit to the 
governor and the Judiciary, Public Health, and Human Services 
committees a detailed report analyzing the office’s work. 
“Ombuds” Services 
The bill renames current law’s “ombudsman services” as “ombuds 
services” and expands the services to include:  
1. evaluating services for incarcerated individuals by DOC, its 
contractors, and other entities that provide services to people 
detained in state-funded correctional institutions or halfway 
houses; 
2. periodically reviewing, with a view toward incarcerated 
individuals’ rights, DOC procedures established to carry out 
correctional institution and DOC laws;  2021SB-01059-R000616-BA.DOCX 
 
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3. reviewing the operation of facilities and procedures used at the 
facilities where in DOC custody a person may be housed; 
4. helping, including to advocate with DOC, service providers, or 
others on an incarcerated person’s behalf; and 
5. taking all possible actions, including conducting public 
education programs, legislative advocacy, and making 
proposals for systemic reform and formal legal action, in order 
to secure and ensure the rights of individuals in DOC custody. 
As under current law, but extended to everyone in DOC custody, 
the services include: 
1. receiving complaints from individuals in DOC custody 
regarding department decisions, actions, omissions, policies, 
procedures, rules, or regulations; 
2. investigating these complaints and rendering a decision on their 
merits and communicating the decision to the complainant; 
3. recommending to the DOC commissioner a resolution of any 
complaint found to have merit; and 
4. publishing a quarterly report of all ombuds services and 
activities. 
Confidentiality and Exceptions  
Under the bill, in performing his or her responsibilities, the ombuds 
may communicate privately with any person in DOC custody and 
these communications must be confidential under certain 
circumstances. 
Under current law, there are confidentiality provisions that protect 
communication between someone 18 years old and younger who is in 
DOC custody and the correction ombudsman. The bill extends these 
protections to everyone in DOC custody, with certain exceptions. 
Under the bill, all oral and written communications and related 
records between an individual in custody and the correction ombuds,  2021SB-01059-R000616-BA.DOCX 
 
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or a member of the ombuds’ staff, are confidential and may not be 
disclosed without the individual’s consent. However, the ombuds may 
disclose, without the individual’s consent, communications and related 
records (e.g., the identity of a complainant, the details of a complaint, 
and the ombudsman’s investigative findings and conclusions) that are 
necessary (1) for the ombuds to conduct an investigation and (2) to 
support any recommendations the ombuds may make. The ombuds 
may also disclose, without the individual’s consent, the formal 
disposition of a complaint when requested in writing by a court 
hearing an application for a writ of habeas corpus filed after the 
ombudsman’s adverse finding on the complaint. 
Regardless of any provision of state law concerning confidentiality 
of records and information, the ombuds must have access to, including 
the right to inspect and copy, any records needed to carry out the his 
or her responsibilities. If the ombuds is denied access to any of these 
records, he or she may issue a subpoena for their (see below). 
Under the bill, the name, address, and other personally identifiable 
information of a person who makes a complaint to the ombuds and all 
information or confidential records the office obtains or generates 
when investigating are generally confidential and not subject to 
Freedom of Information Act disclosure. Except the information and 
records, other than confidential information concerning a pending law 
enforcement investigation or a pending prosecution, may be disclosed 
if the ombuds determines that it is (1) in the general public interest, or 
(2) needed for the ombuds to perform his or her responsibilities. 
Disclosure of Criminal Acts or Threats to Health and Safety  
Regardless of the confidentiality provisions, the bill requires the 
ombuds to notify the DOC commissioner or a facility administrator 
when, in the course of providing ombuds services, the ombuds or a 
member of the ombuds’ staff becomes aware of the commission or 
planned commission of a criminal act or a threat to the health and 
safety of anyone or the security of a correctional facility. If the 
commissioner reasonably believes that an individual in DOC custody 
has made or given to the ombuds an oral or written communication  2021SB-01059-R000616-BA.DOCX 
 
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about a safety or security threat within the department or directed 
against a DOC employee, the ombuds must give the commissioner all 
oral or written communications relevant to the threat. Under current 
law, these provisions apply to those age 18 or younger, but the bill 
applies them to everyone in DOC custody. 
Subpoena Power 
The bill allows the correction ombuds to issue subpoenas to compel 
the attendance and testimony of witnesses or the production of books, 
papers, and other documents and to administer oaths to witnesses in 
any matter under his or her investigation. If any person to whom the 
subpoena is issued fails to appear or, having appeared, refuses to give 
testimony or fails to produce the evidence required, the ombuds may 
apply to the Superior Court for the Hartford judicial district, which 
will have jurisdiction to order the person to appear and give testimony 
or to produce the evidence, as the case may be. 
Grants, Gifts, and Bequests 
The bill allows the ombuds to apply for and accept grants, gifts, and 
bequests of funds from other states, federal and interstate agencies, 
and independent authorities and private firms, individuals, and 
foundations, to carry out his or her responsibilities. The bill establishes 
a Correction Ombuds account within the General Fund, which is a 
separate nonlapsing account. Any funds received under this provision 
must, upon deposit in the General Fund, be credited to the account 
and the ombuds may use it in performing his or her duties. 
Retaliation Prohibited  
The bill prohibits state or municipal agencies from discharging, or 
discriminating in any manner or retaliating against, any employee who 
in good faith makes a complaint to the correction ombuds or 
cooperates with the office in an investigation. 
Immunity 
Under the bill, the state must protect and hold harmless any 
attorney, director, investigator, social worker, or other person the 
Correction Ombuds Office employs and any volunteer the ombuds  2021SB-01059-R000616-BA.DOCX 
 
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appoints. The bill protects them from financial loss and expense, 
including legal fees and costs, if any, arising out of any claim, demand, 
or suit for damages resulting from acts or omissions committed in 
discharging their duties within the scope of their employment or 
appointment that may constitute negligence, but are not wanton, 
malicious, or grossly negligent as a court determines. 
Study 
The bill requires the Correction Ombuds Office to conduct a study 
on the conditions in the state’s correctional facilities and halfway 
houses. By October 1, 2022, and each year after, the ombuds must 
submit a report to the Judiciary Committee on the conditions of 
confinement in these facilities and houses.  
§ 2 — ISOLATED CONFINEMENT , RESTRAINTS, AND SECLUSION 
The bill limits the instances of, and places new requirements for 
using, isolated confinement, seclusion, or restraints. The bill specifies 
that these policies do not apply to any incarcerated person convicted of 
capital felony or murder with special circumstances. As under existing 
law, DOC is prohibited from placing any individual under age 18 on 
administrative segregation status (i.e., placing an inmate on restrictive 
housing status after determining the inmate can no longer be safely 
managed within the general inmate population of the correctional 
facility). 
Right to Be Outside the Cell 
The bill requires each incarcerated person to have the opportunity 
to be outside his or her cell for at least eight hours a day, except when 
held in (1) seclusion or (2) isolated confinement in response to certain 
situations. These situations are: (1) a serious incident resulting in a 
correctional facility-wide lockdown, (2) a substantiated threat of 
imminent physical harm to another person based on recent conduct; or 
(3) an incarcerated person’s request for segregation for the person’s 
protection. 
Under the bill, a “serious incident” means any of the following:  2021SB-01059-R000616-BA.DOCX 
 
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1. an attack on a DOC building or facility conducted from outside 
of the building or facility; 
2. a significant breach of a DOC building or facility perimeter; 
3. possession of firearms, ammunition, or explosives by an 
incarcerated person or a visitor to a DOC building or facility; 
4. a death or injury to an on-duty DOC employee, a DOC 
contractor or volunteer, or a visitor to a DOC building or 
facility, or an unnatural death or admission to an acute care 
hospital of an incarcerated person; 
5. a riot or hostage situation, major fire, or bomb threat at a DOC 
building or facility; 
6. a suspected bio-chemical contamination of a DOC building or 
facility; 
7. any suspected, attempted, or confirmed escape of a n 
incarcerated person from a correctional facility or work detail or 
during transport, including any escape a public member 
reports; 
8. any incident requiring a unit to be placed on alert or mobilized 
in response to an emergency at a DOC building or facility; 
9. an intentional or accidental firearm discharge at a DOC building 
or facility, other than during training; 
10. use of a category 2 chemical agent at a DOC building or facility, 
as categorized by the federal Occupational Safety and Health 
Administration standards, for purposes other than those 
approved for building, facility, or equipment maintenance; 
11. an event that seriously impacts normal DOC operations such as 
a health emergency, power outage, any major destruction or 
disablement of state property, or an incident requiring an 
unplanned lockdown of a DOC facility;  2021SB-01059-R000616-BA.DOCX 
 
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12. a terrorist threat or intelligence of suspected terrorist activity; 
13. an instance or threat of workplace violence in any workplace or 
as part of any work detail requiring the immediate separation of 
incarcerated individuals due to an imminent threat of violence; 
14. a suicide attempt by an incarcerated person requiring 
immediate life-saving measures; or 
15. a reported sexual abuse of an incarcerated person or a DOC 
employee, contractor, or volunteer committed on or by these 
individuals where there is immediate evidence or indication 
that sexual abuse occurred. 
Isolated Confinement  
Under the bill, before holding any incarcerated person in isolated 
confinement (i.e., in a cell, alone or with others, for more than 16 hours 
per day) due to one of the situations described above, a physician and 
therapist (i.e., a licensed physician specializing in psychiatry, 
psychologist, marital and family therapist, clinical or master social 
worker, or professional counselor) must, respectively, conduct a 
physical examination and a mental health evaluation to determine 
whether the person is a member of a vulnerable population.  
Under the bill, a “member of a vulnerable population” is an 
incarcerated person who:  
1. is age 21 or younger, or age 65 or older; 
2. has a mental disability, a history of psychiatric hospitalization, 
or has recently exhibited self-harming conduct, including self-
mutilation; 
3. has a developmental disability; 
4. has a serious medical condition that cannot be effectively 
treated in isolated confinement; 
5. is pregnant, is in the postpartum period, or has recently suffered  2021SB-01059-R000616-BA.DOCX 
 
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a miscarriage or terminated a pregnancy; or  
6. has a significant auditory or visual impairment. 
Additionally, DOC must attempt to defuse the instant situation with 
de-escalation methods (i.e., to effectively defuse a crisis without the 
use of force by using tactics learned through training to recognize and 
respond to emotions) and less restrictive measures. Only if these 
methods and measures fail to defuse the situation may DOC hold a 
person in isolated confinement. 
Under the bill, if DOC holds an incarcerated person in isolated 
confinement, it must: 
1. ensure continuous monitoring of the person’s safety and well-
being; 
2. ensure that any person held in isolated confinement has 
sufficient and regular access to a toilet, water, food, light, air, 
and heat; 
3. continue de-escalation efforts; and  
4. end the person’s isolated confinement as soon as the threat of 
the serious incident or of imminent physical harm to others has 
passed or the person no longer requests segregation for his or 
her own protection. 
The bill prohibits DOC from subjecting any incarcerated person to 
isolated confinement (1) because of the person’s race, creed, color, 
national origin, nationality, ancestry, age, marital status, domestic 
partnership, or civil union status, affectional or sexual orientation, 
genetic information, pregnancy or breastfeeding status, sex, gender 
identity or expression, disability, or atypical hereditary cellular or 
blood trait, or (2) for any continuous period longer than 72 hours, or 
for more than 72 hours during any 14-day period. 
The bill prohibits staff members ranked lower than captain from 
ordering an incarcerated person to be held in isolated confinement.  2021SB-01059-R000616-BA.DOCX 
 
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The bill only allows those ranked captain or higher or the 
commissioner or deputy commissioner to order an incarcerated person 
to be held in isolated confinement for an initial period of up to eight 
hours. Only those ranked deputy warden or warden or the 
commissioner or deputy commissioner may order continued isolated 
confinement in increments of up to eight hours and not more than 48 
hours total. Only the commissioner or deputy commissioner may order 
continued isolated confinement of up to 72 hours total. 
Restraints 
The bill prohibits DOC from subjecting incarcerated person to the 
use of:  
1. life-threatening restraints (i.e., any physical restraint or hold of a 
person that restricts the flow of air into a person’s lungs, 
whether by chest compression or any other means, or 
immobilizes or reduces the free movement of a person’s arms, 
legs, or head while the person is in the prone position);  
2. pharmacological restraints (i.e., a drug or medication used to 
manage a person’s behavior or restrict a person’s freedom of 
movement and not as a standard treatment or administered in a 
dosage appropriate for the patient’s condition), except as when 
expressly allowed under the bill (see below); or  
3. physical restraints, except when the bill allows for the purpose 
of (a) transporting the incarcerated person between units or 
outside the correctional facility, or (b) responding to a 
substantiated threat of imminent physical harm to another 
person as evidenced by recent conduct. 
Under the bill, “physical restraint” means any mechanical device 
used to control the movement of an incarcerated person’s body or 
limbs, including, flex cuffs, soft restraints, hard metal handcuffs, a 
black box, leg irons, belly chains, a security chain, or a convex shield. 
But it does not include any medical device or helmet, mitt, or similar 
device used to prevent self-injury when the device is part of a  2021SB-01059-R000616-BA.DOCX 
 
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documented treatment plan and is the least restrictive means available 
to prevent self-injury. The bill defines “soft restraints” as any physical 
restraint constructed of padded, quilted or pliable materials, but does 
not include, flex cuffs, handcuffs, a black box, leg irons, a belly chain, 
or a security chain. 
Before subjecting any incarcerated person to physical restraints 
when responding to a substantiated threat of imminent physical harm, 
DOC must first attempt to defuse the instant situation by using de-
escalation methods and less restrictive measures. DOC may use 
physical restraints only if these methods and measures fail to defuse 
the instant situation, except as restricted under the laws for pregnant 
inmates (CGS § 18-69c). 
Under the bill, if DOC subjects an incarcerated person to physical 
restraints when responding to a substantiated threat of imminent 
physical harm, DOC must: 
1. confirm continuous monitoring to ensure the person’s safety 
and well-being, including requiring a medical professional (i.e., 
a licensed physician, physician assistant, or advanced practice 
registered nurse, registered nurse, or practical nurse) to check 
the restraints and then again every two hours to ensure 
adequate circulation and range of movement to avoid pain and 
to allow the incarcerated person to perform necessary bodily 
functions, including breathing, eating, drinking, standing, lying 
down, sitting, and using the toilet; 
2. ensure that no physical restraints are imposed on an 
incarcerated inmate who is showering or exercising;  
3. continue de-escalation efforts; and  
4. end the use of physical restraints on the incarcerated person as 
soon as the threat of the serious incident or imminent physical 
harm to others has passed. 
The bill prohibits staff members ranked lower than captain from  2021SB-01059-R000616-BA.DOCX 
 
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subjecting an incarcerated person to the use of physical restraints. It 
only allows those ranked captain or higher to order an incarcerated 
person to be subjected to the use of physical restraints for an initial 
period of not more than two hours. Only a deputy warden or warden 
or the commissioner or deputy commissioner may order the use of 
physical restraints upon the person for an additional period of up to 
two hours, provided no incarcerated person is subjected to physical 
restraints for more than four hours in any 24-hour period. 
Use of Restraints or Seclusion 
The bill allows DOC to subject an incarcerated person to the use of 
seclusion (i.e., involuntary confinement of an incarcerated person as a 
patient in a separate room, subject to close medical supervision for the 
purpose of protecting the patient and others from harm) or restraints 
in response to a psychiatric emergency, provided a therapist attempts 
to defuse the instant situation by using de-escalation methods and less 
restrictive measures and the methods and measures fail to defuse it. 
Under the bill, “psychiatric emergency” means an event during which 
a person poses a substantiated threat of imminent physical harm to 
himself or herself or another person due to an acute disturbance of 
behavior, thought, or mood. 
The bill only allows a therapist to order an incarcerated person to be 
subjected to restraints in response to a psychiatric emergency. This 
may occur after a therapist conducts an in-person evaluation of an 
incarcerated person and determines that restraints are needed to 
prevent a substantiated threat of imminent physical harm to the 
incarcerated person himself or herself or to others because of an acute 
disturbance of behavior, thought, or mood. The therapist may order 
the person to be subjected to restraints for a period of up to two hours. 
A therapist may only order the person to be restrained for an 
additional period of up to two hours if the therapist, after an in-person 
evaluation, determines that restraints remain necessary to prevent the 
same harm as before.  
If DOC subjects an incarcerated person to seclusion or restraints in 
response to a psychiatric emergency, the department must:  2021SB-01059-R000616-BA.DOCX 
 
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1. ensure that any seclusion that occurs or restraints that are 
imposed are only within the correctional facility’s medical units;  
2. ensure that the only restraints employed are soft restraints or 
pharmacological restraints; 
3. ensure that no (a) soft restraints are used if pharmacological 
restraints have already been administered and have alleviated 
the risk of a serious incident or imminent physical harm, and (b) 
pharmacological restraints are administered if soft restraints 
have already been used and have alleviated the risk; 
4. ensure a medical professional check the restraints, and then 
again, every two hours, to ensure adequate circulation and 
range of movement to avoid pain and that a medical 
professional continually monitors, through direct observation, 
the person while he or she is in restraints; 
5. continue de-escalation efforts; and  
6. end the use of seclusion or restraints on the incarcerated person 
as soon as the threat of the serious incident or imminent 
physical harm has passed. 
The bill requires DOC to develop standards to enable staff members 
to determine whether using restraints or seclusion is contraindicated 
for each incarcerated person, based on the person’s medical and 
psychiatric status. The department must (1) inform each incarcerated 
person of his or her restraint or seclusion status and (2) maintain the 
person’s restraint or seclusion status in a place easily visible to staff 
members if an emergency response is necessary. 
Documentation 
Under the bill, any time DOC uses isolated confinement or seclusion 
or restrains a person, the department must: 
1. video and audio record each incident from the moment the use 
of restraints or confinement is imposed until the use concludes;  2021SB-01059-R000616-BA.DOCX 
 
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and 
2. document de-escalation methods attempted, the cause for the 
imposition of use of restraints or confinement, and the method 
and duration of any restraint used. 
DOC must retain any video or audio record, or document created 
for at least five years. 
Under current law, DOC must publish on its website a description 
of any form and phase of housing (i.e., any status, restrictive, or 
otherwise, that an incarcerated person may experience while in the 
DOC custody) used at any of its correctional facilities for inmates on 
restrictive housing status. The bill instead requires DOC to publish this 
description for incarcerated individuals held in isolated confinement 
and data used in the report in a downloadable, sortable format. 
Restrictive Housing Status 
Under current law, “restrictive housing status” means the 
designation of a DOC inmate that provides for closely regulated 
management and separation of the inmate from other inmates. The bill 
instead defines it as any classification that requires closely regulated 
management and separation of an incarcerated person and includes 
the following correctional statuses: administrative segregation, 
punitive segregation, transfer detention, administrative detention, 
security risk group, chronic discipline, special needs, and protective 
custody. 
Annual Report on Certain Data 
Additionally, current law requires DOC to at least annually submit 
to the Criminal Justice Policy and Planning Division a report 
containing certain aggregated and anonymized data. The bill instead 
requires the data to be disaggregated and provide specific information 
on isolated confinement, restraints, and seclusion, rather than on just 
administrative segregation generally.  
Under current law, the report must include the number of inmates 
on administrative housing status for the previous year with  2021SB-01059-R000616-BA.DOCX 
 
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disaggregate data with certain personal information, the form and 
phase of housing the inmate was held in, the durations of time in each 
status, and a breakdown by correctional facility.   
The bill instead requires DOC to report the number of incarcerated 
individuals who spent any time in isolated confinement during the 12 
months before the report’s submission. 
Under the bill, the data must also include lists of unique individuals 
in DOC custody during the 12 months before the report’s submission 
who were subjected to any form of isolated confinement or restraints. 
The lists must include each person’s: age, gender identity, ethnicity, 
total number of days spent in isolated confinement or restraints in the 
previous calendar year, total number of days spent in isolated 
confinement or restraints over the course of the entire period of 
incarceration, specific restrictive housing status, if any, and mental 
health score as DOC calculated, if any. The isolated confinement list 
must also include the reason for placement in isolation. 
Under the bill, the data must also include the number of incidents, 
broken down by correctional facility, for the previous calendar year, 
categorized as: 
1. suicides; 
2. attempted suicides; 
3. self-harm; 
4. staff member use of force against incarcerated individuals; 
5. incarcerated individuals assaulting staff members; and 
6. assaults between incarcerated individuals. 
The report must also include the number of incarcerated individuals 
subjected to more than 72 hours of isolated confinement in the 
previous calendar year as categorized by the following periods of time 
(1) up to 15 days, (2) 16 to 30 days, (3) 31 to 79, or (4) 80 or more days.  2021SB-01059-R000616-BA.DOCX 
 
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Restrictive Housing Status Study 
By January 1, 2021, the bill requires the DOC commissioner to study 
and submit a report to the Judiciary Committee on the use and 
oversight of all forms and phases of housing for inmates on restrictive 
housing status. 
Training and Wellness Measures for DOC Employees 
Under current law, DOC, within available appropriations, must 
provide certain training to, and take measures to promote the wellness 
of, DOC employees who interact with inmates. The bill expands (1) 
this training to include the recognition of, and techniques for 
mitigating, trauma and vicarious trauma, and (2) these measures to 
include developing and using strategies to prevent and treat trauma-
related effects on employees. 
§ 3 — VISITATION POLICY AN D OTHER INCARCERATED 
PERSON’S RIGHTS 
The bill establishes certain visitation rights for incarcerated people 
and eliminates the requirement for a separate visitation policy for an 
inmate who is a parent to a child under age 18. But as under existing 
law, any policy for such a person must include rules on (1) physical 
contact, (2) convenience and frequency of visits, and (3) access to child-
friendly visiting areas. The bill specifies that this policy does not apply 
to any incarcerated person convicted of a capital felony or murder with 
special circumstances. 
Under the bill, the visitation policy must: 
1. allow at least one 60-minute contact social visit (i.e., an in-
person meeting between an incarcerated person and an 
approved visitor who are not separated from each other by any 
physical divider, including, a screen or partition) per week;  
2. allow visitation by members of an incarcerated person’s 
immediate family, extended family, unmarried co-parents, 
unmarried romantic partners, and close personal friends (a 
person’s past criminal conviction must not be the sole or  2021SB-01059-R000616-BA.DOCX 
 
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primary basis for denying a person’s application to visit);  
3. provide that no incarcerated person may be restrained during a 
contact social visit; and 
4. provide that no incarcerated person may be deprived of a 
contact social visit without a hearing at which DOC bears the 
burden of showing by clear and convincing evidence that 
denying contact social visits is needed (a) to protect against a 
substantiated threat of imminent physical harm to DOC 
employees, the visitor, or another person; or (b) to prevent 
contraband from being introduced. 
The bill prohibits DOC from depriving an incarcerated person of 
contact social visits for more than 90 days, except for those convicted 
of a capital felony or murder with special circumstances. 
Mail and Writing 
The bill requires the DOC commissioner to establish policies 
concerning mail to and from incarcerated people. The policies must (1) 
allow each incarcerated person to write, send, and receive letters 
without limiting the number of the letters an incarcerated person 
receives, writes, and sends at his or her own personal expense, and (2) 
prohibit unnecessary delays in processing an incarcerated person’s 
incoming and outgoing mail. 
The bill requires each correctional facility commissary to sell: (1) 
stationery, envelopes, postcards, greeting cards, and postage; and (2) 
aerogramme folding letters (i.e., light paper foldable and sealable to 
form a letter) for foreign air mail letters.  
Under the bill, DOC is prohibited from depriving an incarcerated 
person the ability to write, send, or receive letters for discipline, 
retaliation, or convenience. The department must provide each 
incarcerated person the following items free of charge: 
1. materials and postage needed to send two social letters per 
week;  2021SB-01059-R000616-BA.DOCX 
 
Researcher: DC 	Page 19 	4/26/21 
 
2. a writing instrument; and 
3. at least 20 sheets of writing paper, per month, and eight letter-
size envelopes with postage for eight letters per month.  
Reasonable requests that demonstrate an incarcerated person’s need 
for additional sheets of paper for letters to the court or attorneys may 
be granted. 
Telephone Calls 
The bill requires the DOC commissioner to establish policies on 
telephone calls to and from incarcerated people. The policies must: 
1. ensure incarcerated people can make or receive at least two 
social phone calls per week, which can last up to 60 minutes free 
of charge; and  
2. prohibit DOC from depriving an incarcerated person of 
telephone calls for discipline, retaliation, or convenience. 
§§ 4-8 — DOC EMPLOYEE WORKERS ’ COMPENSATION 
The bill extends to DOC correction officers certain workers’ 
compensation benefits for PTSD developed due to their participation 
in qualifying events in the line of duty. By law, these benefits are 
available to police officers, firefighters, and parole officers.  
Qualifying Events (§ 5) 
Under the bill, a correction officer’s PTSD diagnosis is compensable 
with workers’ compensation benefits if a mental health professional 
examines the officer and diagnoses PTSD as a direct result of a 
qualifying event. Such an event is one that occurs in the line of duty on 
or after July 1, 2019, and in which the officer: 
1. views a deceased minor;  
2. witnesses (a) a person’s death or an incident involving a 
person’s death, (b) an injury to a person who subsequently dies 
before or upon admission at a hospital as a result of the injury 
and not any other intervening cause, or (c) a traumatic physical  2021SB-01059-R000616-BA.DOCX 
 
Researcher: DC 	Page 20 	4/26/21 
 
injury that results in the loss of a vital body part or a vital body 
function that results in the victim’s permanent disfigurement; or 
3. carries, or has physical contact with and treats, an injured 
person who subsequently dies before or upon admission at a 
hospital as a result of the injury and not any other intervening 
cause. 
The diagnosing mental health professional must be a board-certified 
psychiatrist or a licensed psychologist who has experience diagnosing 
and treating PTSD. 
Additional Eligibility Requirements (§ 5) 
The bill also requires that the following conditions be met to qualify 
for benefits: 
1. the PTSD resulted from the officer acting in the line of duty;  
2. a qualifying event was a substantial factor in causing the 
disorder; 
3. the qualifying event, and not another source of stress, primarily 
caused the PTSD; and 
4. the PTSD did not result from any disciplinary action, work 
evaluation, job transfer, layoff, demotion, promotion, 
termination, retirement, or similar action concerning the officer. 
The diagnosing mental health professional must comply with any 
workers’ compensation guidelines for approved medical providers, 
including those about releasing past or contemporaneous medical 
records. 
PTSD Benefits (§ 5) 
Regardless of other requirements under the workers’ compensation 
law, the bill requires that the correction officer’s benefits include any 
combination of (1) medical treatment prescribed by a board-certified 
psychiatrist or a licensed psychologist; (2) temporary total incapacity 
benefits (i.e., wage replacement); and (3) temporary partial incapacity  2021SB-01059-R000616-BA.DOCX 
 
Researcher: DC 	Page 21 	4/26/21 
 
benefits (i.e., benefits to make up the difference between the 
employee’s regular wage and what he or she earns by working at a 
reduced capacity). 
The bill requires employers to provide these benefits for up to 52 
weeks after the diagnosis date. It also prohibits (1) any of these benefits 
from being awarded beyond four years after the qualifying event that 
formed the basis for the PTSD and (2) an officer receiving PTSD 
benefits from receiving workers’ compensation permanent partial 
disability benefits (see BACKGROUND). 
The bill further limits an officer’s PTSD benefits by prohibiting them 
from exceeding the officer’s average weekly wage when combined 
with his or her other benefits, including those received from 
contributory and noncontributory retirement systems, Social Security, 
and long-term or short-term disability plans. (Presumably, in such 
instances the officer’s PTSD benefits would be reduced by the amount 
that his or her total combined benefits otherwise exceeds his or her 
average weekly wage.) 
Contested Claims Process (§ 5) 
The bill extends to the correction officer’s provision the current 
law’s process for employers to contest a claim for PTSD benefits that is 
generally like the process used for contesting other workers’ 
compensation claims, although with different deadlines.  
As under current law, an employer must file a notice contesting the 
claim with a workers’ compensation commissioner on or before the 
28
th
 day after the employer receives the employee’s written notice of 
claim. The employer’s notice, which must be in accordance with a form 
prescribed by the Workers’ Compensation Commission chairperson, 
must state (1) that the right to compensation is contested, (2) the 
claimant’s and employer’s names, (3) the date of the alleged injury, 
and (4) the specific grounds on which the employer is contesting the 
right to compensation. The employer must send a copy of the notice to 
the employee using the same methods required for other workers’ 
compensation notices (i.e., personally or by registered or certified mail  2021SB-01059-R000616-BA.DOCX 
 
Researcher: DC 	Page 22 	4/26/21 
 
addressed to the employee at his or her last-known residence or place 
of business). 
The employer must begin paying PTSD benefits no later than 28 
days after receiving the employee’s notice of claim unless the employer 
or its legal representative files a notice contesting the claim during that 
period. However, if the employer does not file the notice within 28 
days, it may still contest the claim on any grounds, or the extent of the 
employee’s disability, within 180 days after receiving the employee’s 
notice of claim as long as it began paying the PTSD benefits. Any 
benefits the employer pays during this period must be considered 
payments without prejudice.  
If an employer fails to start paying benefits or contest liability 
within 28 days after receiving the employee’s notice of claim, the 
employer is conclusively presumed to have accepted the alleged 
injury’s compensability. If the employer posted an address for where 
an employee’s notice of claim must be sent, as allowed by law, the 28-
day deadline begins when the employer receives the notice at that 
address. 
The employer does not have to begin paying benefits if the 
employee’s notice of claim was not properly served or if it did not 
include a warning that an employer: 
1. who begins paying benefits within 28 days after receiving the 
notice of claim must file a notice contesting liability within 180 
days after receiving the notice of claim in order to contest 
liability and 
2. will be conclusively presumed to have accepted the alleged 
injury’s compensability unless it files a notice contesting liability 
or begins paying benefits within 28 days after receiving the 
notice of claim. 
As under existing law for other types of contested workers’ 
compensation claims, if an employer contesting PTSD benefits 
prevails, the employer is entitled to reimbursement from the claimant  2021SB-01059-R000616-BA.DOCX 
 
Researcher: DC 	Page 23 	4/26/21 
 
for any benefits paid by the employer on or after the date when the 
commissioner receives the employer’s written notice contesting the 
claim. 
Approved List for Use of Force Psychiatric Treatment (§ 6) 
Regardless of any workers’ compensation law, a correction officer 
who suffer a mental or emotional impairment from the officer’s use of 
deadly force or facing deadly force in the line of duty is limited to 
treatment by a psychologist or a psychiatrist who is on the approved 
list of practicing physicians the Workers’ Compensation Commission 
chairperson establishes. 
Model Critical Incident and Peer Support Policy (§ 7) 
Under current law, the Police Officer Standards and Training 
Council, DOC, and the Commission on Fire Prevention and Control 
are required to develop and promulgate a model critical incident and 
peer support policy to support the mental health care and wellness of 
police officers, parole officers, and firefighters. The bill extends these 
policy requirements to correction officers and requires them to be done 
by January 1, 2022. 
The bill also requires that DOC do the following for correction 
officers, by July 1, 2022:  
1. adopt and maintain a written policy that meets or exceeds the 
model policy’s standards;  
2. make peer support available to such officers; and  
3. refer an officer, as appropriate, seeking mental health care 
services to a board-certified psychiatrist or licensed 
psychologist. 
Resilience and Self-Care Technique Training (§ 8) 
As under current law for parole officers, the bill requires DOC, in 
consultation with the Department of Mental Health and Addiction 
Services, to provide resilience and self-care technique training to each 
correction officer hired on or after January 1, 2022.  2021SB-01059-R000616-BA.DOCX 
 
Researcher: DC 	Page 24 	4/26/21 
 
BACKGROUND 
Permanent Partial Disability Benefits 
Under the state’s workers’ compensation law, when a physician 
indicates that a claimant has reached maximum medical improvement 
from a work-related injury, the claimant may receive permanent 
partial disability (PPD) benefits if the injury (1) consists of a substantial 
loss of a body part that results in the body part’s permanent partial 
loss of use, or (2) results in a permanent partial loss of function (CGS § 
31-308). 
Under certain circumstances, a workers’ compensation 
commissioner may also award a claimant additional PPD benefits to 
account for the claimant’s reduced earning potential due to the injury 
(CGS § 31-308a). 
Related Bills 
HB 972 (File 453), favorably reported by the Judiciary Committee, 
requires DOC to, among other things, provide free telephone services 
for inmates in correctional facilities. 
sHB 6595 (§§ 5-6) (File 463), sSB 1002 (§§ 5-6) (File 464), SB 660 (File 
446), all reported favorably by the Labor and Public Employees 
Committee, contain the same workers’ compensation PTSD provisions 
for correction officers.  
COMMITTEE ACTION 
Judiciary Committee 
Joint Favorable Substitute 
Yea 27 Nay 11 (04/08/2021)