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OLR Bill Analysis
sHB 6858
AN ACT CONCERNING THE ATTORNEY GENERAL'S
RECOMMENDATIONS REGARDING TICKETS, VETERAN OR
MILITARY BENEFIT SERVICES, THE STATE CODE OF ETHICS,
UMBILICAL CORD BLOOD, THE SOLICITATION OF CHARITABLE
FUNDS ACT AND REAL ESTATE LISTING PROVIDERS.
TABLE OF CONTENTS:
§ 1 — ENTERTAINMENT EVENT TICKET RESELLERS
Imposes certain requirements on ticket resellers for resale contracts and disclosures
§ 2 — WEBSITES USED BY ENTERTAINMENT EVE NT TICKET
SELLERS AND RESELLERS
Prohibits advertising or facilitating the sale or resale of entertainment event tickets on a website
domain or subdomain that contains the name of the event or its venue unless a person acts on
behalf of the venue
§ 3 — VETERAN AND MILITARY BENEFIT SERVICES
Imposes requirements on people and entities in the business of providing veteran or military
benefit services
§ 4 — EXPERT WITNESSES
Expands when public officials, state employees, and their immediate family members can work
as expert witnesses for the attorney general
§§ 5-11 — CHARITABLE ORGANIZATIONS
Makes a number of changes to the laws regarding charitable organizations and solicitations
§ 12 — TICKET PRICES
Expands the application of, and makes changes to, provisions on disclosing ticket prices and
service charges
§ 13 — RECORDING REAL ESTATE LISTING AGREEMENTS
Changes a requirement for recording certain real estate listing agreements
§ 14 — UMBILICAL CORD BLOOD INFORMATION
Eliminates a requirement for certain health care providers to provide information about
umbilical cord blood
BACKGROUND
EFFECTIVE DATE: October 1, 2025, except the provision on real
estate listing agreements (§ 13) is effective upon passage. 2025HB-06858-R000349-BA.DOCX
Researcher: CR Page 2 3/31/25
§ 1 — ENTERTAINMENT EVENT TICKET RESELLE RS
Imposes certain requirements on ticket resellers for resale contracts and disclosures
The bill prohibits a ticket reseller (a person who advertises or
facilitates resale of an entertainment event ticket) from entering
contracts with, or accepting consideration as full payment or a deposit
from, a purchaser unless the reseller:
1. has the ticket;
2. has entered a written contract (a) with a person who has the ticket
or has a contractual right to get the ticket from the person who
has the ticket and (b) that entitles the reseller to get the ticket at
the price specified in the contract; or
3. at the time of entering the contract with the purchaser or
accepting consideration, whichever is earlier, discloses to the
purchaser that the reseller does not have the ticket or a written
contract to get the ticket as described above and may not be able
to provide the ticket at the price or price range set in the reseller’s
contract with the purchaser.
The bill does not prevent a reseller from accepting a deposit for an
entertainment event ticket under a contract requiring the reseller to
make best efforts to get the ticket at a price or within a price range by a
specified time if the reseller discloses, at the earlier of the time of
entering the contract or accepting the deposit, that the reseller:
1. does not have the ticket or a written contract (a) with a person
who has the ticket or a contractual right to get the ticket from the
person who has the ticket and (b) that entitles the reseller to get
the ticket from that person at the price specified in the contract
and
2. may not be able to provide the ticket at the price or price range
set in the contract.
For both of the disclosures described above, if the reseller makes the
disclosure orally, the reseller must also give the purchaser a written 2025HB-06858-R000349-BA.DOCX
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disclosure within two days of the oral disclosure.
The bill makes a violation of these provisions a Connecticut Unfair
Trade Practices Act (CUTPA) violation and allows the attorney general
to investigate and enforce these provisions (see BACKGROUND).
§ 2 — WEBSITES USED BY ENTERTAINMENT EVE NT TICKET
SELLERS AND RESELLER S
Prohibits advertising or facilitating the sale or resale of entertainment event tickets on a
website domain or subdomain that contains the name of the event or its venue unless a
person acts on behalf of the venue
The bill prohibits anyone, except for a person acting on behalf of an
entertainment event venue, from advertising or facilitating the sale or
resale of an entertainment event ticket on a website with a domain or
subdomain that contains:
1. the entertainment event venue’s name;
2. the entertainment event’s name, such as the name of the person
or group performing or appearing at the event; or
3. a name substantially similar to the venue’s or event’s name.
The bill makes a violation of these provisions a CUTPA violation and
allows the attorney general to investigate and enforce these provisions.
§ 3 — VETERAN AND MILITARY BENEFIT SERVICES
Imposes requirements on people and entities in the business of providing veteran or
military benefit services
The bill imposes certain requirements on a person or business entity
in the business of providing veteran or military benefit services. It
defines these services as any service regarding veteran or military
benefits offered to a veteran, armed forces member, or one of their
family members who is entitled to a benefit based on the service of the
veteran or armed forces member (see BACKGROUND). It includes
assistance and coaching related to an attempt to get or increase a benefit
and appeals from efforts to do so.
In order to conduct this business, the bill requires a person or entity 2025HB-06858-R000349-BA.DOCX
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to:
1. have all federal, state, and local qualifications, certifications, and
accreditations needed to provide the service;
2. comply with federal regulations if acting as a fiduciary for a
veteran receiving a benefit (The U.S. Department of Veterans
Affairs (DVA) appoints fiduciaries for veterans or survivors who
cannot manage their own benefits, such as due to age or injury);
3. comply with federal regulations on conduct when representing
someone at a DVA proceeding; and
4. comply with federal regulations on fees and expenses.
The service must also provide the following disclosure clearly and
conspicuously in any advertisement and clearly provide it orally and in
writing when starting a business relationship in exchange for money or
anything of value with a veteran, armed services member, or family
member:
“THIS BUSINESS IS NOT ENDOR SED OR SPONSORED BY, OR
AFFILIATED WITH, THE UNITED STATES DEPARTMENT OF
VETERANS AFFAIRS OR THE CONNECTICUT DEPARTMENT OF
VETERANS AFFAIRS, OR ANY FEDERALLY CHARTERED VA -
ACCREDITED VETERAN S SERVICE ORGANIZATION. YOU MAY
QUALIFY FOR OTHER VETERANS ’ BENEFITS BEYOND THE
BENEFITS FOR WHICH YOU ARE RECEIVING SERVICES HERE.
VETERAN AND MILITARY BENEFITS SERVICES ARE
AVAILABLE FREE OF CHARGE FROM VA -ACCREDITED
VETERANS SERVICE OFFICERS, REPRESENTATIVES OF THE
CONNECTICUT DEPARTMENT OF VETERANS AFFAIRS AND THE
VETERANS SERVICE OFFICERS OF FEDERALLY CHARTERED
VETERANS SERVICE ORGANIZATIONS. TO LEARN MORE,
CONTACT THESE ORGANIZATIONS. ”
The bill makes a violation of these provisions a CUTPA violation. 2025HB-06858-R000349-BA.DOCX
Researcher: CR Page 5 3/31/25
§ 4 — EXPERT WITNESSES
Expands when public officials, state employees, and their immediate family members can
work as expert witnesses for the attorney general
Generally, by law, public officials and state employees, their
immediate family members, and their businesses cannot enter contracts
with the state valued at $100 or more unless the contract is awarded
through an open and public process or involves state employment,
certain work with the technical education or higher education system,
or a court appointment.
The bill adds an exemption for work with the attorney general as an
expert witness related to litigation or administrative proceedings. The
attorney general must file with the Office of State Ethics, in a form and
manner set by the office, a disclosure of the (1) expert witnesses’ name,
qualifications, and scope of services and (2) date of entering the contract,
its start and end date, and its value, if known by the attorney general.
The disclosure must occur within 30 days of the earlier of when the
expert witness is disclosed or required to be disclosed to an opposing
party in the litigation or administrative proceeding related to the use of
the expert witness.
Under the bill, an expert witness is someone (1) qualified to provide
testimony on scientific, technical, or another specialized matter based
on knowledge, skill, experience, training, or education and (2) retained
to provide testimony including expert opinions.
§§ 5-11 — CHARITABLE ORGANIZATIONS
Makes a number of changes to the laws regarding charitable organizations and
solicitations
Specifically, the bill:
1. provides that a political action committee organization is not a
charitable organization subject to registration and other
requirements applicable to charitable organizations (§ 5);
2. eliminates a requirement that charitable organizations file with
the Department of Consumer Protection (DCP) any contracts
they have with a fund-raising counsel 15 days before the counsel 2025HB-06858-R000349-BA.DOCX
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performs any material services and instead requires the
organization to retain a copy of the contract for at least seven
years after it expires and provide it to DCP on request (§ 7);
3. increases, from $20,000 to $50,000, the amount of the bond that a
fund-raising counsel must file with DCP if the counsel has
custody or control of contributions from solicitations (§ 7);
4. requires paid solicitors to file financial reports about a solicitation
campaign with DCP sooner, within 45 instead of 90 days of the
campaign’s completion (§ 8);
5. prohibits a charitable organization or person conducting its
affairs from engaging in nonfinancial conduct unrelated to the
organization’s charitable purpose or that jeopardizes or interferes
with the ability to achieve that purpose (the law already prohibits
engaging in financial transactions under these circumstances) (§
9);
6. eliminates a requirement that an organization not expend an
unreasonable amount of money on solicitation (§ 9); and
7. makes clarifying, minor, and technical changes.
§ 12 — TICKET PRICES
Expands the application of, and makes changes to, provisions on disclosing ticket prices
and service charges
Current law requires entertainment event ticket sale or resale
facilitators, as well as ticket price advertisers, to disclose a ticket’s total
price including service charges and the dollar amount attributable to
these charges. The bill extends this requirement to entertainment event
ticket sale or resale advertisers.
The bill requires anyone that advertises or facilitates the resale of an
entertainment event ticket on a website or online platform primarily
intended for reselling these tickets to clearly and conspicuously disclose
(1) that the ticket is being resold and its price may exceed the price of
the ticket from the event presenter and (2) the price printed or otherwise 2025HB-06858-R000349-BA.DOCX
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disclosed on the face of the ticket when it was first sold.
Currently, the total price and portion of it that is a service charge
must be displayed in the ticket listing before it is selected for purchase
and the total price cannot increase after the ticket is selected and before
it is purchased. The bill instead requires all of the disclosures described
above to be displayed when the ticket is initially offered for sale to
consumers and the price cannot increase after the initial offer and until
the ticket is purchased. As under existing law, a reasonable service
charge is allowed for delivery of a nonelectronic ticket.
The bill makes a violation of these provisions or of others related to
disclosing ticket prices and service charges a CUTPA violation and
allows the attorney general to investigate and enforce these provisions.
§ 13 — RECORDING REAL ESTATE LISTING AGREEMENTS
Changes a requirement for recording certain real estate listing agreements
The bill makes a change to the types of real estate listing agreements
that were required to be rerecorded (with notice recorded in the town
where the residential property subject to the agreement is located) prior
to June 30, 2024. Under current law, one type of agreement subject to
these requirements was one that binds future holders of interests in the
property. The bill instead applies these requirements to agreements that
bind future owners of interests in the property.
§ 14 — UMBILICAL CORD BLOOD INFORMATION
Eliminates a requirement for certain health care providers to provide information about
umbilical cord blood
The bill eliminates a requirement that a health care provider who
provides pregnancy-related health care services to a woman during the
last trimester of pregnancy provide her with information to make an
informed and voluntary choice regarding banking or donating
umbilical cord blood.
BACKGROUND
CUTPA
By law, CUTPA prohibits businesses from engaging in unfair and 2025HB-06858-R000349-BA.DOCX
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deceptive acts or practices. It allows the DCP commissioner, under
specified procedures, to issue regulations defining an unfair trade
practice, investigate complaints, issue cease and desist orders, order
restitution in cases involving less than $10,000, impose civil penalties of
up to $5,000, enter into consent agreements, ask the attorney general to
seek injunctive relief, and accept voluntary statements of compliance. It
also allows individuals to sue. Courts may issue restraining orders;
award actual and punitive damages, costs, and reasonable attorney’s
fees; and impose civil penalties of up to $5,000 for willful violations and
up to $25,000 for a restraining order violation.
Armed Forces
“Armed forces” means the United States Army, Navy, Marine Corps,
Coast Guard, Air Force, Space Force, and any reserve component of
them, including the Connecticut National Guard performing duty
under federal law (CGS § 27-103).
Veterans
Under state law, a veteran is anyone who was honorably discharged,
or released under honorable conditions, from active service in the
United States armed forces. This also includes anyone who was released
from active service with an other-than-honorable (OTH) discharge
based on a “qualifying condition.”
A qualifying condition is a (1) post-traumatic stress disorder or
traumatic brain injury diagnosis by a licensed health care professional
at a U.S. Department of Veterans Affairs facility; (2) military sexual
trauma disclosed to such a health care professional; or (3) determination
by the Qualifying Review Board that sexual orientation, gender identity,
or gender expression was more likely than not the primary reason for
the OTH discharge (CGS § 27-103).
Related Bills
sHB 6874 (File 261), favorably reported by the Veterans’ and Military
Affairs Committee, imposes requirements on people who receive
compensation to assist or advise on veterans benefit matters, including
fee limitations, disclaimer requirements, and advertising restrictions. 2025HB-06858-R000349-BA.DOCX
Researcher: CR Page 9 3/31/25
HB 7182, favorably reported by the General Law Committee, makes
a number of changes to the law on disclosing the total price of an
entertainment event ticket, including who the law applies to, when a
disclosure is required, and when a ticket price may not increase;
prohibits exclusive agreements to sell or resell tickets to entertainment
events at a venue; and requires ticket sellers and resellers to refund the
total price of a ticket to a live entertainment event that is cancelled,
among other things.
COMMITTEE ACTION
General Law Committee
Joint Favorable Substitute
Yea 14 Nay 8 (03/12/2025)