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General Assembly Raised Bill No. 7182
January Session, 2025
LCO No. 5670
Referred to Committee on GENERAL LAW
Introduced by:
(GL)
AN ACT CONCERNING ENTERTAINMENT EVENT TICKETS.
Be it enacted by the Senate and House of Representatives in General
Assembly convened:
Section 1. Section 53-289a of the general statutes is repealed and the 1
following is substituted in lieu thereof (Effective October 1, 2025): 2
(a) As used in this section: [, "service charge"] 3
(1) "Entertainment event" includes, but is not limited to, an athletic 4
competition, sporting event, concert, operatic performance or theatrical 5
performance, but does not include a movie; 6
(2) "Entertainment venue" includes, but is not limited to, an arena, 7
exhibition hall, performance hall, stadium or theater, but does not 8
include a movie theater; 9
(3) "Person" means an individual, association, corporation, limited 10
liability company, partnership, trust or other legal entity; 11
(4) "Service charge" means any additional fee or charge that is 12
designated as an "administrative fee", "service fee" or "surcharge" or by 13
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using another substantially similar term; 14
(5) "Ticket reseller" means any person doing business in this state 15
who resells, or facilitates the resale of, any ticket to an entertainment 16
event; and 17
(6) "Ticket seller" means any person doing business in this state who 18
sells, or facilitates the sale of, any ticket to an entertainment event. 19
(b) No [person] ticket seller or ticket reseller shall advertise the prices 20
of tickets to any entertainment event for which a service charge is 21
imposed, including, but not limited to, any [place of amusement, arena, 22
stadium, theater, performance, sport, exhibition or athletic contest 23
given] entertainment venue in this state [for] at which a service charge 24
is imposed for the sale of a ticket at [the site of the event] such 25
entertainment venue, without conspicuously disclosing in such 26
advertisement, whether displayed at [the site of the event] such 27
entertainment venue or elsewhere, the total price for each ticket and 28
[what] which portion of each ticket price, stated in a dollar amount, 29
represents a service charge. 30
(c) (1) If a price is charged for admission to [a place of] an 31
entertainment venue, the operator of the [place of] entertainment venue 32
shall print, endorse or otherwise disclose on the face of each ticket to an 33
entertainment event at such [place of] entertainment [(1)] venue (A) the 34
price established for such ticket, or [(2)] (B) if such operator, or such 35
operator's agent, sells or resells such ticket, including at auction, the 36
final price of such ticket. 37
(2) No operator of an entertainment venue, or agent of an operator of 38
an entertainment venue, shall enter into an agreement with a ticket 39
reseller that provides the ticket reseller with the exclusive right to resell 40
tickets to entertainment events at the entertainment venue. 41
(d) (1) Any [person] ticket seller or ticket reseller that advertises or 42
facilitates the sale or resale of a ticket to an entertainment event shall (A) 43
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disclose the total price of such ticket, which total price shall include all 44
service charges required to purchase such ticket, and (B) disclose, in a 45
clear and conspicuous manner, to the purchaser of such ticket the 46
portion of the total ticket price, expressed as a dollar amount, that is 47
attributable to service charges charged to such purchaser for such ticket. 48
(2) The disclosures required under subdivision (1) of this subsection 49
shall be displayed [in the ticket listing before the ticket is selected for 50
purchase. The total ticket price] when the ticket is initially offered for 51
sale to purchasers and the displayed prices shall not increase during the 52
period beginning when a ticket is [selected for purchase] initially offered 53
for sale to purchasers and ending when a ticket is purchased, except a 54
reasonable service charge may be charged for delivery of a 55
nonelectronic ticket if (A) such service charge is based on the delivery 56
method selected by the ticket purchaser, and (B) such service charge is 57
disclosed to such purchaser before such purchaser purchases such 58
ticket. 59
(3) No disclosure required under this subsection shall be (A) false or 60
misleading, (B) presented more prominently than the total ticket price, 61
or (C) displayed in a font size that is as large or larger than the font size 62
in which the total ticket price is displayed. 63
[(e) A movie shall not be deemed to constitute an entertainment event 64
for the purposes of this section.] 65
(e) (1) Each ticket reseller that resells a ticket to a live entertainment 66
event shall (A) provide a refund to the purchaser (i) in an amount that 67
is equal to the total price of such ticket, which total price shall include 68
all service charges that were charged to purchase such ticket except for 69
any reasonable service charge that was charged for delivery of a 70
nonelectronic ticket, and (ii) not later than thirty days following 71
cancellation of such live entertainment event, and (B) disclose, in a clear 72
and conspicuous manner, to each purchaser of a ticket to the live 73
entertainment event that such purchaser is entitled to a refund in the 74
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amount and within the thirty-day period set forth in subparagraph (A) 75
of this subdivision if such live entertainment event is cancelled. 76
(2) The disclosure required under subparagraph (B) of subdivision (1) 77
of this subsection shall be displayed to each purchaser of a ticket to a 78
live entertainment event before such purchaser purchases such ticket. 79
(f) No ticket reseller shall advertise or resell a ticket to an 80
entertainment event at a total price that exceeds one hundred twenty-81
five per cent of the price that was printed, endorsed or otherwise 82
disclosed on the face of the ticket at the time such ticket was first sold. 83
Such total price shall include all service charges that were charged to 84
purchase such ticket, except for any reasonable service charge that was 85
charged for delivery of a nonelectronic ticket. 86
(g) The Commissioner of Consumer Protection may adopt 87
regulations, in accordance with the provisions of chapter 54, to 88
implement the provisions of this section. 89
(h) A violation of any provision of this section shall constitute an 90
unfair or deceptive act or practice in the conduct of trade or commerce 91
pursuant to subsection (a) of section 42-110b. 92
This act shall take effect as follows and shall amend the following
sections:
Section 1 October 1, 2025 53-289a
Statement of Purpose:
To (1) define various terms concerning tickets to entertainment events,
(2) prohibit entertainment venue operators from entering into
exclusivity agreements with ticket resellers, (3) modify various
provisions concerning ticket price and service charge disclosures, (4)
require ticket resellers to provide refunds for cancelled live
entertainment events, (5) establish a maximum ticket resale price, and
(6) provide that certain conduct concerning tickets to entertainment
events shall constitute an unfair or deceptive trade practice.
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[Proposed deletions are enclosed in brackets. Proposed additions are indicated by underline, except
that when the entire text of a bill or resolution or a section of a bill or resolution is new, it is not
underlined.]