LCO No. 5341 1 of 13 General Assembly Raised Bill No. 1425 January Session, 2025 LCO No. 5341 Referred to Committee on INSURANCE AND REAL ESTATE Introduced by: (INS) AN ACT CONCERNING MOTOR VEHICLE PROTECTION PRODUCTS. Be it enacted by the Senate and House of Representatives in General Assembly convened: Section 1. Section 42-260 of the general statutes is repealed and the 1 following is substituted in lieu thereof (Effective October 1, 2025): 2 (a) As used in this section: 3 (1) "Extended warranty" means a contract or agreement to either 4 perform or provide indemnification for the repair, replacement or 5 maintenance of a product because of operational or structural failure of 6 such product due to a defect in materials, skill or workmanship or 7 normal wear and tear given for consideration over and above the lease 8 or purchase price of a product. "Extended warranty" includes, but is not 9 limited to: (A) The repair or replacement of tires or wheels on a motor 10 vehicle damaged as a result of coming into contact with road hazards, 11 including, but not limited to, pot holes, rocks, wood debris, metal parts, 12 glass, plastic, curbs or composite scraps; (B) the removal of dents, dings 13 or creases on a motor vehicle using the process of paintless dent removal 14 without (i) affecting the existing paint finish, (ii) replacing vehicle body 15 Raised Bill No. 1425 LCO No. 5341 2 of 13 panels, (iii) sanding, (iv) bonding, or (v) painting; (C) the repair of chips 16 or cracks in, or the replacement of, a motor vehicle windshield as a result 17 of damage caused by such road hazards; (D) the replacement of a motor 18 vehicle key or key fob if such key or key fob becomes inoperable, or is 19 lost or stolen; or (E) in conjunction with a motor vehicle leased for 20 personal use, the repair, replacement or maintenance of property or 21 indemnification for repair, replacement or maintenance, due to excess 22 wear and use damage for items, including, but not limited to, tires, paint 23 cracks or chips, interior stains, rips or scratches, exterior dents or 24 scratches, windshield cracks or chips, missing interior or exterior parts 25 or excess mileage that result in a lease-end charge, provided any such 26 charge shall not exceed the purchase price of the motor vehicle. 27 "Extended warranty" does not include portable electronics insurance, as 28 defined in section 38a-397. 29 (2) "Extended warranty provider" means a person who issues, makes, 30 provides or offers to provide an extended warranty to a buyer and who 31 is contractually obligated to provide service under such extended 32 warranty, excluding a retail seller of an extended warranty if such seller: 33 (A) Is the manufacturer of the product covered under the extended 34 warranty, or a subsidiary of the manufacturer; (B) sells or offers an 35 extended warranty for a product obligating the manufacturer, a 36 subsidiary of the manufacturer, a distributor or an importer to provide 37 the service or indemnification arising under the extended warranty; or 38 (C) performs at least ninety per cent of the repair service provided to 39 buyers pursuant to extended warranties purchased from such seller. 40 (3) "Buyer" means a person who purchases an extended warranty 41 from an extended warranty provider. 42 (4) "Extended warranty reimbursement insurance policy" means a 43 policy of insurance providing coverage for all obligations and liabilities 44 incurred by an extended warranty provider under the terms of the 45 extended warranty sold to a buyer by such provider. 46 Raised Bill No. 1425 LCO No. 5341 3 of 13 (5) "Vehicle theft protection product" means any device or system 47 that (A) is installed on or applied to a covered motor vehicle; (B) is 48 designed to prevent loss or damage to such covered motor vehicle from 49 theft; and (C) includes a vehicle theft protection product warranty; and 50 (6) "Vehicle theft protection product warranty" means a contract or 51 agreement obligating a warrantor to pay to, or on behalf of, the vehicle 52 theft protection product warranty holder specified incidental costs as a 53 result of the failure of such vehicle theft protection product to perform 54 pursuant to the terms of such contract or agreement. 55 (b) An extended warranty shall obligate the extended warranty 56 provider to supply to the buyer all services and functional parts that 57 may be necessary to repair the product for the duration of the extended 58 warranty without additional charge, except as otherwise expressly 59 provided. 60 (c) An extended warranty shall contain all of the following: 61 (1) A clear description and identification of the product; 62 (2) The date when the extended warranty commences and its 63 duration, and, if the extended warranty is for less than one year, the 64 extended warranty shall include a provision for the automatic extension 65 of the extended warranty while the product is in the custody of the 66 extended warranty provider for repair under such warranty; 67 (3) A description of the limits on transfer or assignment of the 68 extended warranty if the enforceability of an extended warranty is 69 limited to the original buyer or is limited to persons other than every 70 consumer owner of the covered product during the term of the extended 71 warranty; 72 (4) A statement of the obligation of the extended warranty provider 73 including statements of: (A) Any services, parts, components, defects, 74 malfunctions, conditions, repairs or remedies that are excluded from the 75 Raised Bill No. 1425 LCO No. 5341 4 of 13 scope of the extended warranty; (B) any limits on the obligations of the 76 extended warranty provider; (C) any additional services which the 77 extended warranty provider will supply; (D) whether the buyer has the 78 responsibility of any other obligations and, if so, the nature and 79 frequency of such obligations, and the consequences of any 80 noncompliance; 81 (5) A step-by-step explanation of the procedure which the buyer shall 82 follow in order to obtain performance of any obligation under the 83 extended warranty including: (A) The full legal and business name of 84 the extended warranty provider; (B) the mailing address of the extended 85 warranty provider; (C) the persons or class of persons that are 86 authorized to perform service; (D) the name or title and address of any 87 agent, employee or department of the extended warranty provider that 88 is responsible for the performance of any obligations; (E) the method of 89 giving notice to the extended warranty provider of the need for service; 90 (F) whether in-home service is provided or, if not, whether the costs of 91 transporting the product for service or repairs will be paid by the 92 extended warranty provider; (G) if the product must be transported to 93 the extended warranty provider, either the place where the product may 94 be delivered for service or repairs or a toll-free telephone number which 95 the buyer may call to obtain that information; (H) all other steps which 96 the buyer must take to obtain service; and (I) all fees, charges and other 97 costs that the buyer must pay to obtain service; 98 (6) A description of the services the extended warranty provider will 99 supply under the extended warranty; and 100 (7) A statement of a right to cancel the warranty if the buyer returns 101 the product or the product is sold, lost, stolen or destroyed, or a 102 statement that there is no right to cancel. 103 (d) (1) An extended warranty shall not be issued, sold or offered for 104 sale unless the extended warranty provider is insured under an 105 extended warranty reimbursement insurance policy issued by an 106 Raised Bill No. 1425 LCO No. 5341 5 of 13 insurer authorized to do business in this state or the extended warranty 107 provider can demonstrate that reserves for claims contained in the 108 provider's financial statements are not in excess of one-half of a 109 provider's audited net worth. If such reserves are in excess of one-half 110 of a provider's net worth, the reserves shall be held in trust by an 111 independent trustee and certified annually as adequate by an actuary. 112 (2) The extended warranty reimbursement insurance policy shall 113 cover the obligations under the extended warranty sold by the extended 114 warranty provider during the period of time that such provider's 115 insurance policy is in force. 116 (3) An insurer authorized to issue an extended warranty 117 reimbursement insurance policy in this state shall, at the time the policy 118 is filed with the Insurance Commissioner as set forth in subsection (c) of 119 section 38a-676 and continuously thereafter: (A) Maintain a surplus as 120 to policyholders and paid-in capital of not less than fifteen million 121 dollars; (B) demonstrate to the satisfaction of said commissioner that the 122 company maintains a ratio of net written premiums, wherever written, 123 to a surplus as to policyholders and paid-in capital of not greater than 124 three to one; and (C) annually file with the Insurance Commissioner 125 copies of such insurer's audited financial statements, its National 126 Association of Insurance Commissioners' Annual Statement and the 127 actuarial certification required by and filed in such insurer's state of 128 domicile. 129 (e) An extended warranty provider shall submit to the Insurance 130 Commissioner: (1) A copy of the extended warranty form issued by said 131 provider; and (2) a copy of said provider's extended warranty 132 reimbursement insurance policy form issued by an insurer authorized 133 to do business in this state or a certification by a certified public 134 accountant attesting to the adequacy of the reserves for claims reported 135 on said provider's financial statements or contained in said provider's 136 trust account. 137 Raised Bill No. 1425 LCO No. 5341 6 of 13 (f) (1) An extended warranty shall contain the name and address of 138 the insurers insuring the obligations and liabilities of such warranty and 139 instructions on how the buyer, or successor to the buyer's rights, of the 140 product may file a claim with the insurer if the extended warranty 141 provider fails to perform according to the terms of the extended 142 warranty. 143 (2) An insurer of an extended warranty shall not refuse to renew any 144 policy unless such insurer or its agent shall send, by registered or 145 certified mail or by mail evidenced by a certificate of mailing or delivery 146 to the Insurance Commissioner, at least sixty days' advance notice of its 147 intention not to renew. The notice of intent not to renew shall state or be 148 accompanied by a statement specifying the reason for such nonrenewal. 149 (g) The Insurance Commissioner shall develop regulations, in 150 accordance with chapter 54, implementing an arbitration process to 151 settle disputes arising from extended warranty contracts between 152 extended warranty providers and buyers. 153 (h) Nothing in this section shall apply to a home warranty contract or 154 home warranty service agreement, as defined in section 38a-320, or 155 regulated utilities. 156 (i) No contract or agreement providing any extended warranty or 157 vehicle theft protection product warranty shall constitute engaging in 158 the business of insurance in this state. 159 Sec. 2. Section 38a-47 of the general statutes is repealed and the 160 following is substituted in lieu thereof (Effective October 1, 2025): 161 (a) All domestic insurance companies and other domestic entities 162 subject to taxation under chapter 207, and extended warranty providers 163 and warrantors of vehicle theft protection products, as such terms are 164 defined in section 42-260, as amended by this act, shall, in accordance 165 with section 38a-48, as amended by this act, annually pay to the 166 Insurance Commissioner, for deposit in the Insurance Fund established 167 Raised Bill No. 1425 LCO No. 5341 7 of 13 under section 38a-52a, an amount equal to: 168 (1) The actual expenditures made by the Insurance Department 169 during each fiscal year, and the actual expenditures made by the Office 170 of the Healthcare Advocate, including the cost of fringe benefits for 171 department and office personnel as estimated by the Comptroller; 172 (2) The amount appropriated to the Office of Health Strategy from 173 the Insurance Fund for the fiscal year, including the cost of fringe 174 benefits for office personnel as estimated by the Comptroller, which 175 shall be reduced by the amount of federal reimbursement received for 176 allowable Medicaid administrative expenses; 177 (3) The expenditures made on behalf of the department and said 178 offices from the Capital Equipment Purchase Fund pursuant to section 179 4a-9 for such year, but excluding such estimated expenditures made on 180 behalf of the Health Systems Planning Unit of the Office of Health 181 Strategy; and 182 (4) The amount appropriated to the Department of Aging and 183 Disability Services for the fall prevention program established in section 184 17a-859 from the Insurance Fund for the fiscal year. 185 (b) The expenditures and amounts specified in subdivisions (1) to (4), 186 inclusive, of subsection (a) of this section shall exclude expenditures 187 paid for by fraternal benefit societies, foreign and alien insurance 188 companies and other foreign and alien entities under sections 38a-49 189 and 38a-50. 190 (c) Payments shall be made by assessment of all such domestic 191 insurance companies, [and] other domestic entities, extended warranty 192 providers and warrantors of vehicle theft protection products calculated 193 and collected in accordance with the provisions of section 38a-48, as 194 amended by this act. Any such domestic insurance company, [or] other 195 domestic entity, extended warranty provider or warrantor of a vehicle 196 theft protection product aggrieved because of any assessment levied 197 Raised Bill No. 1425 LCO No. 5341 8 of 13 under this section may appeal therefrom in accordance with the 198 provisions of section 38a-52. 199 Sec. 3. Section 38a-48 of the general statutes, as amended by section 200 31 of public act 24-1 of the June special session, is repealed and the 201 following is substituted in lieu thereof (Effective October 1, 2025): 202 (a) On or before June thirtieth, annually, the Commissioner of 203 Revenue Services shall render to the Insurance Commissioner a 204 statement certifying the total amount of taxes reported to the 205 Commissioner of Revenue Services on returns filed with said 206 commissioner by each domestic insurance company or other domestic 207 entity under chapter 207, or by any extended warranty provider or 208 warrantor of a vehicle theft protection product, as such terms are 209 defined in section 42-260, as amended by this act, on business done in 210 this state during the calendar year immediately preceding the prior 211 calendar year. For purposes of preparing the annual statement under 212 this subsection, the total amount of taxes required to be set forth in such 213 statement shall be the amount of tax reported by each domestic 214 insurance company or other domestic entity under chapter 207, each 215 extended warranty provider and warrantor of a vehicle theft protection 216 product to the Commissioner of Revenue Services prior to the 217 application of any credits allowable or available under law to each such 218 domestic insurance company or other domestic entity under chapter 219 207, extended warranty provider or warrantor of a vehicle theft 220 protection product. 221 (b) On or before July thirty-first, annually, the Insurance 222 Commissioner shall render to each domestic insurance company, [or] 223 other domestic entity, extended warranty provider or warrantor of a 224 vehicle theft protection product liable for payment under section 38a-225 47, as amended by this act: 226 (1) A statement that includes (A) the amount appropriated to the 227 Insurance Department, the Office of the Healthcare Advocate and the 228 Raised Bill No. 1425 LCO No. 5341 9 of 13 Office of Health Strategy from the Insurance Fund established under 229 section 38a-52a for the fiscal year beginning July first of the same year, 230 (B) the cost of fringe benefits for department and office personnel for 231 such year, as estimated by the Comptroller, (C) the estimated 232 expenditures on behalf of the department and the offices from the 233 Capital Equipment Purchase Fund pursuant to section 4a-9 for such 234 year, not including such estimated expenditures made on behalf of the 235 Health Systems Planning Unit of the Office of Health Strategy, and (D) 236 the amount appropriated to the Department of Aging and Disability 237 Services for the fall prevention program established in section 17a-859 238 from the Insurance Fund for the fiscal year; 239 (2) A statement of the total amount of taxes reported in the annual 240 statement rendered to the Insurance Commissioner pursuant to 241 subsection (a) of this section; and 242 (3) The proposed assessment against [that] such company, [or] entity, 243 extended warranty provider or warrantor of vehicle theft protection 244 products calculated in accordance with the provisions of subsection (c) 245 of this section, provided for the purposes of this calculation the amount 246 appropriated to the Insurance Department, the Office of the Healthcare 247 Advocate and the Office of Health Strategy from the Insurance Fund 248 plus the cost of fringe benefits for department and office personnel and 249 the estimated expenditures on behalf of the department and said offices 250 from the Capital Equipment Purchase Fund pursuant to section 4a-9, 251 not including such expenditures made on behalf of the Health Systems 252 Planning Unit of the Office of Health Strategy shall be deemed to be the 253 actual expenditures of the department and said offices, and the amount 254 appropriated to the Department of Aging and Disability Services from 255 the Insurance Fund for the fiscal year for the fall prevention program 256 established in section 17a-859 shall be deemed to be the actual 257 expenditures for the program. 258 (c) (1) The proposed assessments for each domestic insurance 259 company, [or] other domestic entity, extended warranty provider or 260 Raised Bill No. 1425 LCO No. 5341 10 of 13 warrantor of a vehicle theft protection product shall be calculated by (A) 261 allocating twenty per cent of the amount to be paid under section 38a-262 47, as amended by this act, among the domestic entities organized under 263 sections 38a-199 to 38a-209, inclusive, and 38a-214 to 38a-225, inclusive, 264 in proportion to their respective shares of the total amount of taxes 265 reported in the annual statement rendered to the Insurance 266 Commissioner pursuant to subsection (a) of this section, and (B) 267 allocating eighty per cent of the amount to be paid under section 38a-47, 268 as amended by this act, among all domestic insurance companies, [and] 269 domestic entities other than those organized under sections 38a-199 to 270 38a-209, inclusive, and 38a-214 to 38a-225, inclusive, extended warranty 271 providers and warrantors of vehicle theft protection products, in 272 proportion to their respective shares of the total amount of taxes 273 reported in the annual statement rendered to the Insurance 274 Commissioner pursuant to subsection (a) of this section, provided if 275 there are no domestic entities organized under sections 38a-199 to 38a-276 209, inclusive, and 38a-214 to 38a-225, inclusive, at the time of 277 assessment, one hundred per cent of the amount to be paid under 278 section 38a-47, as amended by this act, shall be allocated among such 279 domestic insurance companies, [and] domestic entities, extended 280 warranty providers and warrantors of vehicle theft protection products. 281 (2) When the amount any such company , [or] entity, extended 282 warranty provider or warrantor of a vehicle theft protection product is 283 assessed pursuant to this section exceeds twenty-five per cent of the 284 actual expenditures of the Insurance Department, the Office of the 285 Healthcare Advocate and the Office of Health Strategy from the 286 Insurance Fund, such excess amount shall not be paid by such company, 287 [or] entity, extended warranty provider or warrantor of a vehicle theft 288 protection product, but rather shall be assessed against and paid by all 289 other such companies, [and] entities, extended warranty providers or 290 warrantors of vehicle theft protection products in proportion to their 291 respective shares of the total amount of taxes reported in the annual 292 statement rendered to the Insurance Commissioner pursuant to 293 Raised Bill No. 1425 LCO No. 5341 11 of 13 subsection (a) of this section, except that for purposes of any assessment 294 made to fund payments to the Department of Public Health to purchase 295 vaccines, such company or entity shall be responsible for its share of the 296 costs, notwithstanding whether its assessment exceeds twenty-five per 297 cent of the actual expenditures of the Insurance Department, the Office 298 of the Healthcare Advocate and the Office of Health Strategy from the 299 Insurance Fund. The provisions of this subdivision shall not be 300 applicable to any corporation that has converted to a domestic mutual 301 insurance company pursuant to section 38a-155 upon the effective date 302 of any public act that amends said section to modify or remove any 303 restriction on the business such a company may engage in, for purposes 304 of any assessment due from such company on and after such effective 305 date. 306 (d) Each annual payment determined under section 38a-47, as 307 amended by this act, and each annual assessment determined under this 308 section shall be calculated based on the total amount of taxes reported 309 in the annual statement rendered to the Insurance Commissioner 310 pursuant to subsection (a) of this section. 311 (e) On or before September first, annually, for each fiscal year, the 312 Insurance Commissioner, after receiving any objections to the proposed 313 assessments and making such adjustments as in the commissioner's 314 opinion may be indicated, shall assess each such domestic insurance 315 company, [or] other domestic entity, extended warranty provider or 316 warrantor of a vehicle theft protection product an amount equal to its 317 proposed assessment as so adjusted. Each domestic insurance company, 318 [or] other domestic entity, extended warranty provider or warrantor of 319 a vehicle theft protection product shall pay to the Insurance 320 Commissioner (1) on or before June thirtieth, annually, an estimated 321 payment against its assessment for the following year equal to twenty-322 five per cent of its assessment for the fiscal year ending such June 323 thirtieth, (2) on or before September thirtieth, annually, twenty-five per 324 cent of its assessment adjusted to reflect any credit or amount due from 325 the preceding fiscal year as determined by the commissioner under 326 Raised Bill No. 1425 LCO No. 5341 12 of 13 subsection (f) of this section, and (3) on or before the following 327 December thirty-first and March thirty-first, annually, each domestic 328 insurance company, [or] other domestic entity, extended warranty 329 provider or warrantor of a vehicle theft protection product shall pay to 330 the Insurance Commissioner the remaining fifty per cent of its proposed 331 assessment to the department in two equal installments. 332 (f) If the actual expenditures for the fall prevention program 333 established in section 17a-859 are less than the amount allocated, the 334 Commissioner of Aging and Disability Services shall notify the 335 Insurance Commissioner. Immediately following the close of the fiscal 336 year, the Insurance Commissioner shall recalculate the proposed 337 assessment for each domestic insurance company, [or] other domestic 338 entity, extended warranty provider or warrantor of a vehicle theft 339 protection product in accordance with subsection (c) of this section 340 using the actual expenditures made during the fiscal year by the 341 Insurance Department, the Office of the Healthcare Advocate and the 342 Office of Health Strategy from the Insurance Fund, the actual 343 expenditures made on behalf of the department and said offices from 344 the Capital Equipment Purchase Fund pursuant to section 4a-9, not 345 including such expenditures made on behalf of the Health Systems 346 Planning Unit of the Office of Health Strategy, and the actual 347 expenditures for the fall prevention program. On or before July thirty-348 first, annually, the Insurance Commissioner shall render to each such 349 domestic insurance company, [and] other domestic entity, extended 350 warranty provider and warrantor of a vehicle theft protection product a 351 statement showing the difference between their respective recalculated 352 assessments and the amount they have previously paid. On or before 353 August thirty-first, the Insurance Commissioner, after receiving any 354 objections to such statements, shall make such adjustments that in the 355 commissioner's opinion may be indicated, and shall render an adjusted 356 assessment, if any, to the affected companies. Any such domestic 357 insurance company, [or] other domestic entity, extended warranty 358 provider or warrantor of a vehicle theft protection product may pay to 359 Raised Bill No. 1425 LCO No. 5341 13 of 13 the Insurance Commissioner the entire assessment required under this 360 subsection in one payment when the first installment of such assessment 361 is due. 362 (g) If any assessment is not paid when due, a penalty of twenty-five 363 dollars shall be added thereto, and interest at the rate of six per cent per 364 annum shall be paid thereafter on such assessment and penalty. 365 (h) The Insurance Commissioner shall deposit all payments made 366 under this section with the State Treasurer. On and after June 6, 1991, 367 the moneys so deposited shall be credited to the Insurance Fund 368 established under section 38a-52a and shall be accounted for as expenses 369 recovered from insurance companies. 370 This act shall take effect as follows and shall amend the following sections: Section 1 October 1, 2025 42-260 Sec. 2 October 1, 2025 38a-47 Sec. 3 October 1, 2025 38a-48 Statement of Purpose: To regulate the business of extended warranties for motor vehicles and vehicle theft protection product warranties in this state. [Proposed deletions are enclosed in brackets. Proposed additions are indicated by underline, except that when the entire text of a bill or resolution or a section of a bill or resolution is new, it is not underlined.]