MURIEL BOWSER MAYOR July 5, 2023 Honorable Phil Mendelson Chairman Council of the District of Columbia John A. Wilson Building 1350 Pennsylvania Avenue, NW, Suite 504 Washington, DC 20004 Dear Chairman Mendelson: Enclosed for consideration and enactment by the Council of the District of Columbia is an emergency bill, the "Contract No. DCHBX-E-2023-0002 with Norton Rose Fulbright, LLC Approval and Payment Authorization Emergency Act of2023," and the accompanying emergency declaration resolution. The legislation will approve Contract No. DCHBX-E-2023-0001 between Norton Rose Fulbright, LLC, and the District of Columbia Health Benefit Exchange Authority, to provide legal representation by outside counsel specializing in cybersecurity and privacy compliance, with a focus on complex cybersecurity attacks and data breach investigations. In addition, the legislation will approve payment for services received and to be received under the contract. My administration is available to discuss any questions you may have regarding this legislation. In order to facilitate a response to any questions you may have, please have your staff contact Kenneth Wallington, Contracting Officer, DC Health Benefit Exchange Authority, at (202) 679- 5952. I urge the Council to take prompt and favorable action on the enclosed legislation. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A BILL ~~~~- ~hil Mendelson at the request of the Mayor IN THE COUNCIL OF THE DISTRICT OF COLUMBIA 15 To approve, on an emergency basis, Contract No. DCHBX-E-2023-0002 between the 16 District of Columbia Health Benefit Exchange Authority and Norton Rose 17 Fulbright, LLC (Norton Rose), in the aggregate not to exceed amount of $2.6 18 million, and to authorize payment to Norton Rose for representation and litigation 19 services received and to be received under the contract. 20 21 BE IT ENACTED BY THE COUNCIL OF THE DISTRICT OF COLUMBIA, 22 That this act may be cited as the "Contract No. DCHBX-E-2023-0002 with Norton Rose 23 Fulbright, LLC Approval and Payment Authorization Emergency Act of 2023". 24 Sec. 2. Pursuant to section 451 of the District of Columbia Home Rule Act, 25 approved December 24, 1973 (87 Stat. 803; D.C. Official Code§ 1-204.51), and 26 notwithstanding the requirements of section 202 of the Procurement Practices Reform 27 Act of 2010, effective April 8, 2011 (D.C. Law 18-371; D.C. Official Code§ 2-352.02), 28 the Council approves DCHBX-E-2023-0002 between the District of Columbia Health 29 Benefit Exchange Authority and Norton Rose Fulbright, LLC, and authorizes payment in 30 the not-to-exceed amount of $2.6 million for the goods and services received and to be 31 received under the contract. 32 Sec. 3. Fiscal impact statement. 33 The Council adopts the fiscal statement of the Chief Financial Officer as the fiscal 34 impact statement required by section 4(a) of the General Legislative Procedures Act of 35 1975, approved October 16, 2006 (120 Stat. 2038; D.C. Official Code§ 1-301.47(a)). 36 Sec. 4. Effective date. 3 7 This act shall take effect following approval by the Mayor ( or in the event of veto 38 by the Mayor, action by the Council to override the veto), and shall remain in effect for 39 no longer than 90 days, as provided for emergency acts of the Council of the District of 40 Columbia in section 412(a) of the District of Columbia Home Rule Act, approved 41 December 24, 1973 (87 Stat. 788; D.C. Official Code§ 1-204.12(a)). 2 GOVERNMENT OF THE DISTRICT OF COLUMBIA Office of Contracting and Procurement * * * - Pursuant to section 202(c-1) of the Procurement Practices Reform Act of 2010, as amended, D.C. Official Code§ 2-352.02(c-1), the following contract summary is provided: COUNCIL CONTRACT SUMMARY (Retroactive) (A) Contract Number: DCHBX-2023-E-0002 Proposed Contractor: Contract Amount: Norton Rose Fulbright US LLP Not-to-Exceed (NTE) $2,600,000. 00 Unit and Method of Compensation: Hourly Rate Term of Contract: March 11, 2023 through March 10, 2024 Type of Contract: Labor Hour w ith Cost Reimbursement Component Source Selection Method: Exempt from Competition (B) For a contract containing option periods, the contract amount for the base period and for each option period. If the contract amount for one or more of the option periods differs from the amount for the base period, provide an explanation of the reason for the difference: Base Period Amount: $2,600,000.00 (NTE) Option Period 1 Amount: $2,000,000. 00 Explanation of difference from base period (if applicable): Services regarding the initial incident r esponse will not be required. Option Period 2 Amount: $2,000,000.00 Explanation of difference from base period (if applicable): Services regarding the initial incident response will not be required. Option Period 3 Amount: $2,000,000. 00 Explanation of difference from base period (if applicable): Services regarding the initial incident r esponse will not be required. 1 Option Period 4 Amount: $2,000,000.00 Explanation of difference from base period (if applicable): Services regarding the initial incident response will not be required. (C) The goods or services to be provided, the methods of delivering goods or services, and any significant program changes reflected in the proposed contract: The contractor shall provide legal services and advice to HBX, including litigation services. (D) The selection process, including the number of offerors, the evaluation criteria, and the evaluation results, including price, technical or quality, and past performance components: The selection process was exempt from competition as authorized by DC Official Code§§ 3 l- 3 l 71.04(a)(5) and 2-35 l.05(c)(22) and in accordance with DC Health Benefit Exchange Authority Contracting and Procurement Policies and Procedures, Section III A(4)(i)(c) -Exemption from Competitive Procurement Requirements. (E) A description of any bid protest related to the award of the contract, including whether the protest was resolved through litigation, withdrawal of the protest by the protestor, or voluntary corrective action by the District. Include the identity of the protestor, the grounds alleged in the protest, and any deficiencies identified by the District as a result of the protest: There were no protests. (F) The background and qualifications of the proposed contractor, including its organization, financial stability, personnel, and performance on past or current government or private sector contracts with requirements similar to those of the proposed contract: Norton Rose Fulbright (NRF) is a global law firm with over 3000 lawyers and legal staff in over 50 cities worldwide. Norton Rose Fulbright US LLP is a limited liability partnership organized under the laws of Texas. They are a financially stable company as demonstrated through their Dun & Bradstreet supplier qualifier report. They have excellent past performance records in both the government and private sectors with requirements similar to those of HBX's contract. The past performance elements include quality of services, timeliness of performance, cost control, business relations, and customer satisfaction. (G) The period of performance associated with the proposed change, including date as of which the proposed change is to be made effective: March 11, 2023, through March 10, 2024. The date the proposed change is to be made effective is the date of Council approval for this contract through March 10, 2024. (H) The value of any work or services performed pursuant to a proposed change for which the Council has not provided approval, disaggregated by each proposed change if more than one proposed change has been aggregated for Council review: 2 The work or services performed pursuant to an agreement that does not, on its own, require Council review, is $847,237. (I) The aggregate dollar value of the proposed changes as compared with the amount of the contract as awarded: The aggregate dollar amount of the proposed changes is $2,170,651. The original contract amount is $420,000. (J) The date on which the contracting officer was notified of the proposed change: April 3, 2023 (K) The reason why the proposed change was sent to Council for approval after it is intended to take effect: On March 6, 2023, HBX received notice that some DC Health Link customers' data had been exposed on a data breach public forum. The very next day, HBX contacted the Office of the Attorney General's Civil Litigation Division to request representation in this matter. OAG referred HBX to an outside law firm that had represented. One day after speaking with that firm, the firm advised HBX that they had a conflict that would prevent them from representing HBX. HBX then sought other referrals and received one from the cybersecurity forensics company that was already analyzing HBX's breach. HBX met with that firm, Norton Rose Fulbright on Friday, March 10, 2023, and engaged them to assist HBX. An initial class action complaint was filed in US District Court on Friday, March 17, 2023, alleging that HBX failed to properly secure and safeguard plaintiffs personally identifiable information. HBX required the counsel of NRF in response to the lawsuit. Since the initial class action filing, there have been four additional lawsuits that were filed that will also require the legal services of NRF. Upon becoming aware of the data breach and the associated legal implications, HBX required immediate services of a law firm specializing in data breach litigation. However, due to the ongoing requirements for legal services under this contract, expenditures will exceed $1 million. (L) The reason for the proposed change: To provide additional legal services for representation, including the breach response, notifications, and any subsequent litigation. (M) The legal, regulatory, or contractual authority for the proposed change: DC Official Code§ 31-3 l 71.04(a)(5) and§ 2-352.02 (N) A summary of the subcontracting plan required under section 2346 of the Small, Local, and Disadvantaged Business Enterprise Development and Assistance Act of 2005, as amended, 3 D.C. Official Code§ 2-218.01 et seq. ("Act"), including a certification that the subcontracting plan meets the minimum requirements of the Act and the dollar volume of the portion of the contract to be subcontracted, expressed both in total dollars and as a percentage of the total contract amount: A subcontracting plan was not required for this competition-exempt procurement. (0) Performance standards and the expected outcome of the proposed contract: NRF will provide quality specialized legal services including representation, notifications, and litigation. (P) The amount and date of any expenditure of funds by the District pursuant to the contract prior to its submission to the Council for approval: There has been no expenditure of funds. (Q) A certification that the proposed contract is within the appropriated budget authority for the agency for the fiscal year and is consistent with the financial plan and budget adopted in accordance with D.C. Official Code §§ 47-392.01 and 47-392.02: The Agency Chief Financial Officer has provided a certification of the availability of funding for the proposed contract (Attachment A). (R) A certification that the contract is legally sufficient, including whether the proposed contractor has any pending legal claims against the District: The contract has been reviewed for legal sufficiency and deemed legally sufficient (Attachment B). (S) A certification that Citywide Clean Hands database indicates that the proposed contractor is current with its District taxes. If the Citywide Clean Hands Database indicates that the proposed contractor is not current with its District taxes, either: (1) a certification that the contractor has worked out and is current with a payment schedule approved by the District; or (2) a certification that the contractor will be current with its District taxes after the District recovers any outstanding debt as provided under D.C. Official Code§ 2-353.0l(b): NRF is in compliance with DC taxes per their Clean Hands report dated April 1, 2023 (Attachment C). (T) A certification from the proposed contractor that it is current with its federal taxes, or has worked out and is current with a payment schedule approved by the federal government: NRF is current with its federal taxes as indicated by the System of Award Management (SAM) record results (Attachment D). 4 (U) The status of the proposed contractor as a certified local, small, or disadvantaged business enterprise as defined in the Small, Local, and Disadvantaged Business Enterprise Development and Assistance Act of 2005, as amended, D.C. Official Code § 2-218.01 et seq.: NRF is not a certified local, small, or disadvantaged business enterprise as defined in the Small, Local, and Disadvantaged Business Enterprise Development and Assistance Act of 2005. (V) Other aspects of the proposed contract that the Chief Procurement Officer considers significant: None (W) A statement indicating whether the proposed contractor is currently debarred from providing services or goods to the District or federal government, the dates of the debarment, and the reasons for debarment: NRF has no record of debarment or suspension actions on the federal and District excluded parties lists (Attachment E). (X) Any determination and findings issues relating to the contract's formation, including any determination and findings made under D.C. Official Code § 2-352.05 (privatization contracts): No determination and findings issues. (Y) Where the contract, and any amendments or modifications, if executed, will be made available online: www.hbx.de.gov (Z) Where the original solicitation, and any amendments or modifications, will be made available online: www.hbx.de.gov 5 * * * Government of the District of Columbia Office of the Chief Financial Officer Office of Tax and Revenue Date of Notice: Apri I 1, 2023 NORTON ROSE FULBRIGHT US LLP 1301 MCKINNEY ST STE 5100 HOUSTON TX 77010-3095 1101 4 th Street, SW Washington, DC 20024 Notice Numb er: L0009476361 FEIN: **-***1087 Case ID: 1466465 CERTIFICATE OF CLEAN HANDS As reported in the Clean Hands system, the above referenced individual/entity has no outstanding liabi lity with the District of Columbia Office of Tax and Revenue or the Department of Employment Services. As of the date above, the individual/entity has complied with DC Code§ 47-2862, therefore this Certificate of Clean Hands is issued. TITLE 47. TAXATION, LICENSING, PERMITS, ASSESSMENTS, AND FEES CHAPTER 28 GENERAL LICENSE SUBCHAPTER II. CLEAN HANDS BEFORE RECEIVING A LICENSE OR PERMIT D.C. CODE§ 47-2862 (2006) § 47-2862 PROHIBITION AGAINST ISSUANCE OF LICENSE OR PERMIT Authorized By Melinda Jenkins Branch Chief, Collection and Enforcement Administration To validate this certificate, please visit MyTax .DC.gov. On the MyTax DC homepage, click the "Validate a Certificate of Clean Hands" hyperlink under the Clean Hands section. 1101 4th Street SW, Suite W270, Washington, DC 20024/Phon e: (202) 724-5045/MyTax.DC.gov GOVERNMENT OF THE DISTRICT OF COLUMBIA DC Health Benefit Exchange Authority Office of the Chief Financial Officer MEMORANDUM TO: Kenneth Wallington Contracting Officer *** -- DC Health Benefit Exchange Authority FROM: Marjorie V. Edmonds Agency Chief Financial Officer DC Health Benefit Exchange Authority Marjorie V. Edmonds THRU: Delicia V. Moore Digitally signed by Delicia V. Associate Chief FinluelidiOfttcmoore moore Digitally signed by Marjorie V. Edmonds Dat e: 2023.06.14 16:26:21 -04'00' H S . S tCl t Date:2023.06.1417:11: 42-04'00' uman erv1ces uppor us er DATE: June 14, 2023 SUBJECT: Certification of Funding Availability -Norton Rose Fulbright, Contract #DCHBX-2023-E-0002 The Office of the Chief Financial Officer hereby certifies that the sum of $2,600,000 is included in the DC Health Benefit Exchange Authority's Enterprise Fund budget for Fiscal Year 2023 and Fiscal Year 2024 to fund the costs associated with the Agency's contract with Norton Rose Fulbright ("NRF" or "Contractor") to provide legal counsel and representation with respect to a data security breach incident that was discovered on March 6, 2023. The Contractor shall provide legal services and advice to the DC Health Benefit Authority (HBX), including litigation services. This certification supports the Norton Rose Fulbright contract during the period from March 11, 2023, to March 10, 2024. The fund allocation is as follows: Vendor: Norton Rose Fulbright Contract#: DCHBX-2023-E-0002 Fiscal Year 2023 Funding Period: 03/09/2023 to 09/30/2023 (Non-PAT EO) FY Agency Fund Program Cost Account Amount Code Center 2023 HIO 8362003 100080 70119 7132001 $1,804,237 FY 2023 Contract Total: $1,804,237 1225 I Street, N.W ., Washington, D.C. 20005 (202) 715-7576 FAX (202)730-1658 Fiscal Year 2024 Funding: October 1, 2023, through March 10, 2024 FY Agency Fund Program Cost Account Amount Code Center 2024 HIO 8362003 100080 70119 7132001 $795,763 FY 2024 Contract Total: $795,763 There is no fiscal impact associated with the contract. Should you have any questions, please contact me at 202-503-5272. 1225 I Street, N.W., Washington, D.C. 20005 (202) 715-7576 FAX (202)730-1658 TO: FROM: GOVERNMENT OF THE DISTRICT OF COLUMBIA HBX DC Health Benefit Exchange Authority LEGAL SUFFICIENCY MEMORANDUM Tommy Wells Director Office of Policy and Legislative Affairs Executive Office of the Mayor Brian K. Flowers General Counsel DATE: June 6, 2023 SUBJECT: Legal Sufficiency Review of Draft Bill "Contract No. DCHBX-E-2023-0002 with Norton Rose Fulbright, LLC Approval and Payment Authorization Emergency Act of 2023", and the accompanying Emergency Declaration Resolution. I have reviewed the draft bill entitled "Contract No. DCHBX-E-2023-0002 with Norton Rose Fulbright, LLC Approval and Payment Authorization Emergency Act of 2023", and the accompanying Emergency Declaration Resolution (Legislation). Pursuant to section 451 of the District of Columbia Home Rule Act, approved December 24, 1973 (87 Stat. 803; D.C. Official Code § 1-204.51) and notwithstanding the requirements of section 202 of the Procurement Practices Reform Act of 2010, effective April 8, 2011 (D.C. Law 18-371; D. C. Official Code § 2-352.02), the Legislation would approve on an emergency basis, Contract No. DCHBX-E-2023-0002 between the District of Columbia Health Benefit Exchange Authority and Norton Rose Fulbright, LLC, in the not-to-exceed amount of $2.6 million for representation and litigation services received and to be received under the contract. The contract is needed to provide representation and litigation services related to a data breach. If you have any questions, please do not hesitate to contact me at (202)812 .8444. I have reviewed the proposed Legislation and certify that it is legally sufficient. Brian K. Flowers March 10, 2023 Via email pu rvee. kem pf@dc.gov brian.flowers@dc.gov Purvee Parekh Kempf Deputy Executive Director DC Health Benefit Exchange Authority (HBX) Washington, DC Brian K. Flower General Counsel D.C. Health Benefit Exchange Authority (HBX) Washington, DC A NORTON ROSE FULBRIGHT Norton Rose Fulbright US LLP 799 9th Street NW Suite 1000 Washington, DC 20001-4501 United States Direct line +1 202 662 4691 chris.cwalina@nortonrosefulbright.com Tel +1 202 662 0200 Fax +1 202 662 4643 nortonrosefulbright.com Re: Legal Representation by Norton Rose Fulbright US LLP Terms of engagement This Letter of Engagement and the attached Norton Rose Fulbright Standard Terms of Engagement ("Standard Terms") set out the terms that govern the relationship between DC Health Benefit Exchange Authority (HBX) (Client, or you) and Norton Rose Fulbright US LLP in connection with the Matter as defined below. Our representation of you is effective as of the date of this letter. Norton Rose Fulbright US LLP has made no promises or guarantees to you about the outcome of the representation or the Matter, and nothing in these terms of engagement shall be construed as such a promise or guarantee. Any expressions on our part concerning the outcome of the Matter, or any other legal matters, are based on our professional judgment and are not guarantees. Such expressions, even when described as opinions, are necessarily limited by our knowledge of the facts and are based on our views of the state of the law at the time they are expressed. We recognize our obligation to preserve the confidentiality of attorney-client communications as well as Client's confidences, as required by the governing rules of professional responsibility. If the Matter involves transactions, litigation or administrative proceedings or like proceedings in which we appear as counsel of record for you in publicly available records, we reserve the right to inform others of the fact of our representation of you in the Matter and (if likewise reflected of record in publicly available records) the results obtained, unless you specifically direct otherwise. Client We have been engaged by Client. Unless we agree otherwise in writing, and subject to satisfactory conflict clearances, we are not representing any other related entities or individuals, Norton Rose Fulbright US LLP is a limited liability partnership registered under the laws of Texas. Norton Rose Fulbright US LLP, Norton Rose Fulbright L LP, Norton Rose Fulbright Australia, Norton Rose Fulbright Cana da LLP a nd Norton Rose Fulbright Sou th Africa Inc are separate legal entities and a ll of them are members of Norton Rose Fulbright Verein, a Swiss verein. Norton Rose Fulbright Vere in helps coordinate the activities of the members b ut does not itself provide legal services to clients. Details of each entity, with ce rtain regulatory information, are available at nortonrosefulbright.com. A NORTON ROSE FULBRIGHT Page 2 such as your shareholders, directors and officers, employees, partners, members, or any of your parent, affiliated, or subsidiary corporations or other entities. Scope of engagement We confirm that we have been retained by you regarding a data security breach incident (Matter). Except as expressly stated otherwi se, we will advise and act at all times in accordance wi th and in respect of applicable US federal and state law only and are not responsible for advising you as to the effect or enforceability of any documents or matters which may be subject to or governed by the laws of any other jurisdiction. To the extent the laws of other jurisdictions are implicated, subject to Client's approval we will consult with Norton Rose Fulbright LLP lawyers from those jurisdictions or engage with trusted qualified attorneys from another firm in the required jurisdiction. Our representation is limited as described above. To the extent you require additional legal services, we will need to execute a separate engagement letter after determining that we are able to undertake the additional representation. Personnel For matters relating to this engagement, please contact me. Other firm personnel, including lawyers and paralegals, may also participate in the engagement as required. Some personnel may be from outside the United States and you shall have the right to pre-approve any personnel. Fees and other charges Unless otherwise agreed, our fees for general cybersecurity and incident preparedness advice will be based on the time spent on the Matter at our hourly rates of: Partners $715 to $1700 Senior Associates $550 to $1005 Senior Counsel $585 to $1350 Counsel $285 to $1005 Associates $485 to $995 Patent Aqents $350 to $655 Of Counsel $645 to $1385 Paralegals $165 to $510 Practice Support $90 to $425 For incident responses, we will honor insurance carrier panel rates. Periods of less than 1 hour will be charged in increments of tenths of one hour. Our billi ng rates are generally revised annually, effective November 1. If we conclude that the services of another member firm in the Norton Rose Fulbright Verein are reasonably required in connection with the engagement, we will notify you and provide you a list of the attorneys or solicitors of such member firm who would be expected to work on the Matter and the current hourly rates to be charged for their services (subject to adjustment from time to A NORTON ROSE FULBRIGHT Page 3 time in accordance with the customary practices of such member firm). In that event, with your approval, our firm will engage such Norton Rose Fulbright Verein member firm on your behalf to represent you in the Matter in conjunction with our firm, in accordance with the Standard Terms. If additional personnel of such member firm are assigned to work on the Matter, you will be provided information as to their hourly rates. Incident to engagement of another Norton Rose Fulbright Verein member firm to represent you, it may be necessary that you agree to jurisdiction specific Additional Terms of Engagement required by that member firm, in which event we will provide you those Additional Terms of Engagement for your review and approval. You agree however that we are not responsible for the work and advice of such other member firm. Invoicing and reporting We will bill you at monthly intervals. Client will pay our bills within 30 days of receipt. Conflicts of interest Before accepting the Engagement, we have undertaken reasonable and customary efforts to determine whether there are any potential conflicts of interest that would prevent us from representing Client in the Matter. We reviewed that issue in accordance with the rules of professional responsibility adopted in New York. You agree to the applicability of those rules in regard to all matters relating to this engagement and that, in future matters involving you, potential conflicts of interest will be evaluated under the local rules of professional responsibility applicable to the Norton Rose Fulbright office handling that future matter. Based on the information available to us, we are not aware of any conflicts. In addition to our representation of other companies and individuals, we also regularly represent lawyers and law firms. As a result, opposing counsel in the Matter may be a lawyer or law firm that we may represent now or in the future. Likewise, opposing counsel in the Matter may represent our firm now or in the future. Further, we have professional and personal relationships with many other attorneys, often because of our participation in bar associations and other professional organizations. It is our professional judgment that such relationships with other attorneys do not adversely affect our ability 'to represent any client. The acceptance of these terms of engagement represents an unqualified consent to any such relationships between our firm and other lawyers or law firms, even counsel who is representing a party that is adverse to you in the Matter that is the subject of this engagement or in some other matter. Applicable law The laws of New York govern these terms of engagement, and the parties submit to the non exclusive jurisdiction of the courts of New York. Each professional is subject to the ethical and professional conduct rules applicable to the jurisdiction in which that lawyer is authorized to practice. Right to Arbitration We advise you that, pursuant to Part 137 of the Rules of the Chief Administrator of the Courts of the State of New York, you have the right to resolve through arbitration a possible future dispute with us concerning our fees in connection with our representation of you if the amount in dispute is at least $1,000 but not more than $50,000. This notice is not an agreement by us to arbitrate I A NORTON ROSE FULBRIGHT Page 4 all disputes that may arise between us. Our obligation to arbitrate exists only to the extent required by said Part 137. Termination At any time, you may, with or without cause, terminate the representation by notifying us of your intention to do so. We are subject to the codes or rules of professional responsibility for the jurisdictions in which we practice. There are several types of conduct or circumstances that could result in our withdrawing from representing a client, including, for example, the following: nonpayment of fees or charges; misrepresentation of or failure to disclose material facts; fraudulent or criminal conduct; action contrary to our advice; and conflict of interest with another client. The right of Norton Rose Fulbright US LLP to withdraw in such circumstances is in addition to any rights created by statute or recognized by the governing rules of professional conduct. Further, a failure by you to meet any obligations under these terms of engagement shall entitle us to terminate the representation. We try to identify in advance and discuss with our clients any situation that may lead to our withdrawal. Termination of the representation will not affect your obligation to pay for legal services rendered and expenses and charges incurred before termination, as well as additional services and charges incurred in connection with an orderly transition of the Matter. Further, in the event of termination of the representation, you will take all steps necessary to release Norton Rose Fulbright US LLP of any further obligations in the representation in the Matter, including, without limitation, the execution of any documents necessary to effectuate our withdrawal from the representation in the Matter. After termination or completion of the representation, changes may occur in the applicable laws or regulations that could affect your future rights and liabilities in regard to the Matter. Unless we are actually engaged after termination or completion of the representation to provide additional advice on such issues, the firm has no continuing obligation to give advice with respect to any future legal developments that may pertain to the Matter. Conclusion and acceptance You can accept this agreement by signing and returning to us the enclosed copy of this letter. This letter and the attached Standard Terms constitute the entire terms of the engagement of Norton Rose Fulbright US LLP in connection with the Matter. These written terms of engagement are not subject to any oral agreements or understandings, and they can be modified only by further written agreement signed both by you and Norton Rose Fulbright US LLP. Unless expressly stated in these terms of engagement, no obligation or undertaking shall be implied on the part of either you or Norton Rose Fulbright US LLP. A NORTON ROSE FULBRIGHT Page 5 Very truly yours, Chris Cwalina DC Health Benefit Exchange Authority acknowledges and accepts the terms of engagement set out in this letter and its attachments . . 8~r~W-Q/44,. Signed .............................................. . Title General Counsel Company NORTON ROSE FULBRIGHT STANDARD TERMS OF ENGAGEMENT Norton Rose Fulbright Verein (the Verein) is a Swiss verein which does not itself engage in the practice of law or other business. The member firms in the Verein are Norton Rose Fulbright LLP, Norton Rose Fulbright Australia, Norton Rose Fulbright Canada LLP, Norton Rose Fulbright South Africa Inc and Norton Rose Fulbright US LLP (the Members or, individually, a Member), who, with their subsidiaries or associated entities, engage in a coordinated international legal practice, even though they are separate law firms each of which, absent specific contractual agreement with a client on an individual matter, is solely responsible for its own work and not for the work of any other of them. Each of the Members is committed to providing its clients with the highest quality legal services and to building a lasting relationship with its clients as a trusted adviser. To that end, these Standard Terms of Engagement will apply to all engagements between a Member or its subsidiary or associated entity and a client unless otherwise agreed in writing by the client and an authorized representative of such Member, subsidiary or associated entity. These Standard Terms of Engagement are supplemented by additional standard provisions and/or a letter or contract of engagement relevant to the jurisdiction of the Contracting Party (as below defined). 1 Defined Terms 1.1 The followi ng documents will constitute the entire agreement relating to the engagement of a Contracting Party by a client: (i) any letter or contract of engagement, (ii) any additional standard provisions referred to above, (iii) these Standard Terms, (iv) any other terms and conditions agreed between the Contracting Party and the client, and (v) any amendments or supplements to any of the foregoing agreed from time to time. In the event of any conf lict between the terms of the foregoing, the documents shall be construed in the order of priority in which they are referred to above, but subject to any amendments as referred to in (v). 1.2 In the above-mentioned documents: (a) Any individual entity that is a Member or subsidiary or associated entity of a Member is referred to as a Norton Rose Fulbright Entity. The Norton Rose Fulbright Entity with which a client engages at any time is referred to as the Contracting Party. (b) We, our and us refer to the Contracting Party together with any other Norton Rose Fulbright Entity to which part or all of your instructions have been referred; you and your refer to the client Uointly, if more than one, and not individually} with which the Contracting Party engages. Unless otherwise specifically agreed, you and your do not refer to and no attorney/client or solicitor/client relationship will exist as to persons or entities related to the client such as parent companies, subsidiaries, affiliates, employees, officers, directors, shareholders, partners, members, commonly owned corporations or partnerships, or other such persons, entities or affiliates. - 1 - 2 Your relationship with us 2.1 When you instruct us on an individual matter, we will write to you to set out: (a) which Norton Rose Fulbright Entity is the Contracting Party; (b) the scope of the work we have agreed to undertake and any assumptions on which it is based; (c) who will be the responsible partner or director and other key team members whom we will try not to replace, although unforeseen circumstances may require that; (d) the fees and invoicing arrangements; ( e) any applicable limitation of liability; and (f) the governing law applicable to the contractual relationship with you and the choice of jurisdiction for resolving any issues. (g) Your contractual relationship for individual matters is between you and the Contracting Party, not any other Norton Rose Fulbright Entity nor any individual. You understand that we do not make any promises or warranties as to the outcome of the representation. (h) If, with your agreement, the Contracting Party has referred all or part of your instructions on any individual matter to one or more other Norton Rose Fulbright Entities, legal services provided by other Norton Rose Fulbright Entities will be governed by the terms of our engagement, which will apply as between you and such Norton Rose Fulbright Entity or Entities, to the fullest extent permitted by the laws and professional regulations applicable in the jurisdictions in which such other Norton Rose Fulbright Entity or Entities operate as regards such other Norton Rose Fulbright Entity's or Entities' representation of you, as well as by, if any are issued, additional standard provisions and any letter or contract of engagement relevant to the other Norton Rose Fulbright Entity or Entities. 3 Our fees 3.1 Our bills are payable on receipt and in the currency in which they are submitted. If you ask us to provide bills using an e-billing solution you understand that: (i) we will send your information to our and your third party supplier(s) to enable us to comply with your request and the transfer is at your risk; (ii) any costs arising out of use of your third party supplier shall be borne by you; and (iii) our compliance with your request shall not reduce the fee otherwise chargeable by us. 3.2 If you are required by law to deduct any amount when paying a bill, you will pay to us an additional amount so as to ensure that we receive a net sum equal to the amount of the bill. 3.3 We need to approve in advance any proposal for any part of one of our bills to be paid by a third party. Notwithstanding our approval, you agree that you will remain responsible for paying the whole bill and any interest accrued on it. - 2 - 3.4 Unless otherwise agreed, any other Norton Rose Fulbright Entity or Entities to whom the Contracting Party has referred instructions under paragraph 2.3 may provide statements of their fees and charges to the Contracting Party, who will include such fees and charges in its statements to you, which you will be obligated to pay in order that it can remit payment to such other Norton Rose Fulbright Entity or Entities. 3.5 If a bill remains unpaid 30 days after delivery: (a) you agree that we may be entitled to charge interest, if any, on it at such rate and under such arrangements allowable under the laws and professional regulations applicable to us or as may be provided for in applicable additional standard provisions or an agreement between us and you, and (b) on giving written notice to you, we may cease work on the matter to which the bill relates and any of your other matters. You agree that we are not responsible for any loss resulting from such inactivity. If the matter is litigious, we may also remove ourselves from the Court or tribunal record. 3.6 You agree that we may exercise a li en over your files and documents until all bills due to us from you have been paid in full, subject to the laws and professional regulations applicable to us. 3.7 If we are required by any governmental or regulatory body, or by a service provider appointed by you, to submit one of our bills to audit, to produce documents or provide information on any individual matter on which you have instructed us, we shall be entitled to bill you for the work involved (and any disbursements incurred) at the rates agreed for the relevant matter. If legal privilege attaches to any such documents, you will either waive privilege or instruct us to review them in your interests. 4 Disbursements and other charges 4.1 We may consider it to be in your interests to instruct counsel or engage correspondent lawyers, experts or others on your behalf and at your expense. We will consult you before doing so if such instructions or engagements wi ll result in significant fees becoming payable. 4.2 We may also charge for photocopying, telephone calls, travel, searches, court fees, hosti ng on-line data or deal rooms and for other services at our or their standard rates from time to time and for other expenses. These charges will be included in our bills and will not include any mark-up of expenses for which the precise cost can be readily determined but may vary from or exceed our or their direct cost for services for which the precise cost cannot be readily determined. 5 Money held on account for you 5.1 We will deposit any money we hold on your behalf with a regulated financial institution and manage it in accordance with the laws and professional regulations applicable to us. You agree that we are not responsible for any loss of funds so deposited and managed. 5.2 If you deposit money with us on account of our fees, the principal and interest accrued, if any, will be applied to your final bill, rendered when we complete your instructions. Unless - 3 - you and we have agreed otherwise, we may also apply any part of the money in settlement of any outstanding interim bills we submit to you. 6 Communicating with us 6.1 When you seek and receive legal advice from us on your rights and obligations, legal advice or attorney-client privilege will attach to our communications related to that advice. If we act for you in contemplated or actual legal proceedings, litigation or attorney-client privilege will attach to our communications related to those proceedings. 6.2 You agree that we may communicate with you using electronic means, knowing that certain risks (including, for example, interception, unauthorized access and risk of viruses) are associated with such means. 7 Confidentiality, conflict of interests, and our relationships with other clients 7.1 We will keep all information obtained from you, which is not in the public domain, confidential, and will only otherwise disclose it with your authority or if required to do so by the laws and professional regulations applicable to us or if permitted under paragraph 9.3. Nevertheless, you agree that we may disclose any relevant information in order to protect and/or defend ourselves in any actual or threatened legal, civil or regulatory proceeding and may also disclose any relevant information in confidence to our insurers, insurance brokers, auditors, bankers and other advisers if and to the extent such disclosure may occur without waiving or losing any applicable legal privilege. 7.2 You will provide us, and will instruct your other advisers and any co-venturer or other co participants to provide us, on any matter on which we are instructed, with all relevant information and documents, all of which will have been properly obtained and on which we may rely without verification. You agree that, unless you instruct us otherwise, we may disclose any relevant information to your other professional advisers. 7.3 Norton Rose Fulbright is a large coordinated international legal practice with multiple offices around the world. Because of the size, geographic scope, breadth and diversity of the practice, it is inevitable that current and future clients of ours will come into contact with you, and it is important that we agree with you on certain matters in relation to conflicts of interests to preserve our ability to represent both you and other clients. You agree that we may represent current or future clients (including any parties adverse to you in this Matter) in any other matter (including in litigation, arbitration, or other dispute resolution proceedings) that is not substantially related to your Matter, even if their interests are directly adverse to you or your interests in that other matter. We agree, however, that we will not represent another client in a matter if we have obtained non-public proprietary or other confidential information from you that could be used by that other client to your material disadvantage in that matter. You agree and accept that you have access to independent advice on the effect of this paragraph 7.3 and that your signature by way of acceptance of the provisions of the engagement letter to which these Terms apply is confirmation that you understand the scope and application of this paragraph and that you have no questions or concerns in that respect. 7.4 You agree that we or any other Norton Rose Fulbright Entity may act for other clients in transactions or disputes in which you or any affiliated entity of yours has an interest provided that we or such other Norton Rose Fulbright Entity do not thereby breach our or their duty of confidentiality to you. - 4 - 7.5 You agree that we are under no duty to disclose to you or use on your behalf any information in respect of which we or any other Norton Rose Fulbright Entity owe a duty of confidentiality to another client or any other person. 7.6 You agree that we may disclose our role as legal advisers in any matter on which we are instructed following its completion, for the purposes of publicity, unless you instruct us otherwise. You also agree that, unless you instruct us otherwise, we may publicize the fact that we have a relationship with you. 8 Complaints 8.1 Any concerns or complaint about our work should be directed initially to the partner/director responsible for carrying out your instructions or, if you prefer, to the relationship partner/director. We maintain internal procedures that can be employed should a concern require escalation beyond the responsible partner/ director. The laws and professional regulations applicable to us may also provide formal complaint procedures. 8.2 In particular, you should raise any queri es regarding any of our bills wi th the partner or director responsible for the matter as soon as possible. If any part of one of our bills is queried by you or the relevant payer, you agree to immediately pay, or procure payment of, those parts not subject to query. 9 Data protection, exchange of information and storage of documents 9.1 We act as a data controller in the provision of our legal services. We will process personal data provided to us by you or your employees or agents in relation to any instruction in accordance with data protection standards required by applicable law and will implement appropriate technical and organizational security measures to protect against unauthorized or unlawful processi ng of that personal data and against accidental loss of, or damage to, that personal data. Please see our Privacy notice for further information on our processing of personal data: http://www.nortonrosefulbright.com/privacy-notice/ 9.2 Each party (you and we) will assist the other party in complying with its respective obligations under applicable data protection law and will ensure that the provision of personal data to the other party is fair and lawful. You agree that you will make our Privacy notice available to your employees or other individuals whose personal data you share with us where this provision of information is required by applicable data protection law. We in turn agree that we will promptly notify you either: (i) upon receipt of a request or complaint from a regulatory authority or an individual exercising a data subject right; or (ii) in the event of loss, disclosure or unauthorized or unlawful processing of personal data that you have provided to us or that we have obtained on your behalf. We will cooperate with you and provide all reasonable assistance as may be required in either case. 9.3 In the course of providing our services to you, personal data (if any) with respect to persons in the European Economic Area (EEA) may be accessible to and used by other Norton Rose Fulbright Entities and their contractors and/or agents, including those located outside the EEA where data protection laws may not be as comprehensive as in the EEA, but as to such personal data we will ensure compliance with the data protection standards of the EU General Data Protection Regulation 2016 or higher standards under other laws applicable to such personal data. - 5 - 9.4 We will also share your contact details, and those of your staff with whom we have contact, with other Norton Rose Fulbright Entities in order to provide you with information relevant to your business, and to ensure your continuous access to publications, events and news in areas of interest to you. Where your employees supply their contact details to us, we will only use that personal data in accordance with our Privacy notice referenced above or as otherwise consented to by them. 9.5 We will not exchange information that will result in waiver or loss of any client privilege with other Norton Rose Fulbright Entities. Otherwise, you agree that the Contracting Party may exchange your information (including personal data) with other Norton Rose Fulbright Entities, including for the purposes of conflict checking, compliance, financial planning, billing, business development and matter management. Arrangements are in place among all Norton Rose Fulbright Entities to protect the confidentiality of the information exchanged. 9.6 We may outsource certain functions associated with servicing clients to a service center dedicated to Norton Rose Fulbright located outside of the EEA or to other third party providers. For example, we may outsource information and document management, office support, technology and IT services, word processing, photocopying, and translation services. 9.7 Some of your data may be stored using cloud technology managed by a third party service provider. We have agreements in place with the third party service providers referred to in paragraphs 9.6 and 9. 7 where applicable and also employ technical and organizational measures to protect the confidentiality and security of any information shared with them. 9.8 We do not undertake to store or retain your files (whether paper or electronic) for any particular period of time, but will do so for at least the minimum number of years required by applicable laws and professional regulations or local business custom. Files may be destroyed at any time after the expiry of such period, without notice, except those files you ask be delivered to you. 10 Copyright and intellectual property 10.1 We retain all copyright and other intellectual property rights in all material developed, designed and created by us in the course of a matter. You may only use and copy material created by us for you, or which we have developed independently of our work for you and used in the course of your matter, in accordance with our advice or specific license terms. All material must be kept confidential by you unless we agree otherwise. 10.2 We may use all material created and/or modified by us in the course of any matter for legal training, forms, service development (including in the training of artificial intelligence technologies in which event the materials may be hosted on a third party system) and research purposes, without reference to you. 11 Our compliance with certain laws and regulations 11.1 We may require you to provide identifying documents and information concerning yourself and individuals and/or entities associated with you in order to comply with anti-money laundering laws and regulations, and to keep those documents and information up to date. We may be unable to carry out your instructions if we are unable to verify your identity or, - 6 - in some instances, the identities of your directors, shareholders and eventual beneficial owners. 11.2 We may be required by law or regulation to report to a governmental or regulatory authority our knowledge and/or suspicion that certain criminal offences have been committed, regardless of whether such an offence has been committed by a client of ours or by a third party. We may not be able to discuss such reports with you because of restrictions imposed by those laws and regulations, and we may have to cease acting for you in those circumstances. You agree that we are not responsible for any adverse consequences you may suffer as a result of our compliance with such laws and regulations. 12 Force majeure Neither you nor we will be responsible for failure to perform our respective obligations concerning your instructions (save for your responsibility to pay our bills in full) if the failures are due to causes outside, respectively, your or our control. 13 Amendments From time to time, we may need to amend these terms of engagement. If this occurs, we will notify you of the changes by means of a notice in the Legal Notices section of our website but they will not affect any matter on which we are then currently instructed. 14 Limitations If the validity or enforceability of any of these terms of engagement is in any way limited by the laws and professional regulations applicable to us, those laws and professional regulations will take precedence over these terms of engagement but they will be valid and enforceable to the fullest extent permitted by such laws and professional regulations, and such limitation shall not affect the validity or enforceability of any other term. 15 Integrity and ethics Our policy is to act at all times in accordance with the highest professional, ethical and business standards, and we expect you to act in like manner in all your dealings with us and your business counter-parties. We do not countenance bribery or corruption in any form and you agree (i) not to expect or request any conduct from us that might bring our name into disrepute or compromise our integrity, (ii) that you and your employees and agents will refrain from any practices involving bribery or any other corrupt activities, and (iii) that you have taken or will take internal steps or procedures designed to ensure that the risk of corruption and bribery during the course of our relationship is eliminated. 16 Termination 16.1 Either you or we may terminate our engagement at any time by giving reasonable prior notice in writing, subject, in our case, to any applicable laws or regulations. We will only stop acting for you if we believe we have a good reason to do so, including in the circumstances contemplated by paragraph 3.5 (b), but we retain sole discretion regarding any such decision. -7 - 16.2 If our engagement is terminated for any reason, you agree to pay in full our bills representing fees, costs, disbursements and other charges up to the time of the engagement's termination. 16.3 A solicitor/client or attorney/client relationship exists between you and us only if, at the relevant point in time, we are working under instructions from you; we shall have no duty to provide you advice at any other time concerning changes in laws, rules or regulations that might affect your rights. Further, if we are not under instructions from you at a given point in time, you agree that, unless prohibited by applicable laws or regulations, we are entitled to accept at that time other instructions to act in respect of the subject matter of your previous instructions although we will not disclose to, or use to the benefit of, another client any informati on or documents in respect of which we owe you a duty of confidentiality. 16.4 We and other Norton Rose Fulbright Entities may send you general information on legal developments without charge, or may include you in general mailings, after our or their engagement with you has been terminated. This will not change the fact that our or their engagement has been terminated. -8 - I . Contract Number 2. Effective Date 3. Requisition/Purchase Request/Project No. Page 1 of 25 DCHBX-2023-E-0002 March 11, 2023 4. Name and Address of Contractor: 5. Delivery Address: Norton Rose Fulbright US LLP DC Health Benefit Exchange Authority 1301 McKinney Street, Suite 5100 1225 "I" Street, NW, 4 th Floor Houston, TX 77010-3095 Washington, DC 20005 6. Contractor shall submit all invoices to: Via electronic format through the DC Vendor Portal, httl!s:/ /vendoq~ortal.dc.gov 7. Reserved for future use 8. Accounting and Appropriation Data 9A. 9B. Supplies/Services 9C. 9D. Unit 9E. Unit Price 9F. Total Item Quantity Legal services See Price See price NTE Schedule Schedule $2,600,000 Contracting Officer will Complete Item 10 or 11 as Applicable: Item 10 is Applicable (X) 10. CONTRACTOR'S NEGOTIATED ( ) 11. AW ARD (Contractor is not required to sign this AGREEMENT document.) (Contractor is required to sign this document and return copies to issuing office.) Contractor agrees to furnish and deliver all items Your offer on Solicitation Number including the additions or perform a ll the services set forth or otherwise or changes made by you which additions or changes are set identified above and on any continuation sheets forth in full above is hereby accepted as to the items listed for the consideration stated herein. The rights above and on any continuation sheets. This award and obligations of the parties to this contract consummates the contract which consists of the following shall be subject to and governed by the following documents: documents: (a) this award/contract, (b) the (a) The Government's solicitation and your offer, and (b) solicitation, if any, and ( c) such provisions, this award/ contract. No further contractual document is representations, certifications, and specifications, necessary. as are attached or incorporated by reference herein. (Attachments are listed herein.) 12A. Name and Title of Signer (Type or print) 13A. Name of Contracting Officer Chris Cwalina Kenneth Wallington 12B. 12C. Date 13B. District of Columbia 13C. Date Yr I {_/'-- June 7, 2023 (Authorized Representative's Signature) (Contracting Officer's Signature) , SECTION B: CONTRACT TYPE, SUPPLIES OR SERVICES AND PRICE/COST B.1 The District of Columbia Health Benefit Exchange ("DCHBX"), seeks to award a contract to Norton Rose Fulbright US LLP ("NRF" or "Contractor") to provide legal counsel and representation with respect to a data security breach incident that was discovered on March 6, 2023. The Contractor shall provide legal services and advice to HBX, including litigation services and comprehensive recommendations on strengthening our IT systems and processes. B.1.1 This contract is being awarded as authorized by DC Official Code 31-317 l.04(a)(5) and 2- 351.05( c )(22) and in accordance with DC Health Benefit Exchange Authority Contracting and Procurement Policies and Procedures, Section III A(4)(i)(c) -Exemption from Competitive Procurement Requirements. B.2 The District contemplates award of a labor hour contract. B.2.1 Cost Reimbursement Component The cost reimbursement component as described in Section D.5 shall not exceed $750,000 for the base period and each option period. B.2.2 The total value of this contract, including the cost reimbursement component, is not to exceed $2,600,000 for the base period and $2,000,000 for each option period. B.2.3 Insurance Panel Rates NRF acknowledges that the data breach is covered by a policy of insurance. The District may request the insurer to reimburse certain expenses and pay other expenses, such as attorneys' fees, directly to the NRF. In the event the insurer pays NRF directly, NRF agrees that it shall accept the insurer's hourly rates and that HBX will pay the difference, if any, between the insurer's rates and the 2023 AIG panel rates to NRF. The agreed upon insurer hourly rates are: • 2023 HBX insurer panel rates: Incident response: $600 partners / $400 non-partners /$225 paraprofessionals • Litigation: $695/partners/ $495 non-partners/ $225 paraprofessionals • 2023 AIG panel rates: $816 global lead partner/ $718 partners / $541 non-partners / $225 paraprofessionals 2 B.3 PRICE SCHEDULE-Labor Hour with Cost Reimbursement Component B.3.1 Base Year Contract Line Labor Category Hourly Item No. (CLIN) Labor Rate* 0001 Global Lead Partner $816 0002 Partner $718 0003 Non-Partner $541 0004 Paraprofessional $225 0005 Cost Reimbursement -Not-to-Exceed $750,000 TOTAL NOT-TO-EXCEED $2,600,000 B.3.2 Option Year One (1) Contract Line Labor Category Hourly Item No. (CLIN) Labor Rate* 0001 Global Lead Partner $816 0002 Partner $718 0003 !Non-Partner $541 0004 Paraprofessional $225 0005 Cost Reimbursement-Not-to-Exceed $750,000 TOTAL NOT-TO-EXCEED $2,000,000 B.3.3 Option Year Two (2) Contract Line Labor Category Hourly Item No. (CLIN) Labor Rate* 0001 Global Lead Partner $816 0002 Partner $718 0003 Non-Partner $541 0004 Paraprofessional $225 0005 Cost Reimbursement-Not-to-Exceed $750,000 TOTAL NOT-TO-EXCEED $2,000,000 3 B.3.4 Option Year Three (3) Contract Line Labor Category Hourly Item No. (CLIN) Labor Rate* 0001 Global Lead Partner $816 0002 Partner $718 0003 Non-Partner $541 0004 Paraprofessional $225 0005 Cost Reimbursement-Not-to-Exceed $750,000 TOTAL NOT-TO-EXCEED $2,000,000 B.3.5 Option Year Four (4) Contract Line Labor Category Hourly Item No. (CLIN) Labor Rate* 0001 Global Lead Partner $816 0002 Partner $718 0003 Non-Partner $541 0004 Paraprofessional $225 0005 Cost Reimbursement-Not-to-Exceed $750,000 TOTAL NOT-TO-EXCEED $2,000,000 4 SECTION C: SPECIFICATIONS/STATEMENT OF WORK C.1 C.1.1 C.2 C.3 1 2 SCOPE The District of Columbia Health Benefit Exchange Authority ("DCHBX") seeks to award a contract to Norton Rose Fulbright US LLP ("NRF" or "Contractor") to provide legal counsel and representation with respect to a data security breach incident that was discovered on March 6, 2023. The Contractor shall provide legal services and advice to the DC Health Benefit Authority (HBX), including litigation services, and comprehensive recommendations on strengthening our IT systems and processes. DCHBX will retain sole authority at all times to direct the investigation and litigation in all respects, including but not limited to approval and/or rejection of settlements. APPLICABLE LAWS AND DOCUMENTS The following laws are applicable to this procurement: Item No. Document Title Date Type Letter Letter of Engagement and Standard Terms of 3/10/2023 Agreement Engagement between DC Health Benefit Exchange Authority) and Norton Rose Fulbright US LLP, dated March 10, 2023. Letter Letter of Engagement and Standard Terms of 3/31/23 Agreement Engagement between DC Health Benefit Exchange Authority) and Norton Rose Fulbright US LLP, dated March 31, 2023. RESERVED BACKGROUND On March 6, the DC Health Benefit Exchange Authority ("DCHBX" or "DC Health Link") received notice that data for some DC Health Link customers had been published on a data breach forum. The DCHBX immediately launched a comprehensive investigation, began working with law enforcement, and engaged a third-party expert forensics firm to investigate. 5 C.1.1 C.1.2 C.1.2.1 C.1.2.2 C.1.2.3 C.1.2.4 C.1.2.5 Due to the nature of the incident, DCHBX needed a law firm that was experienced in this type of practice, including investigations, class action litigation, and the comprehensive review of systems and processes to strengthen the HBX framework against future incidents. Norton Rose was one of three entities we met with. Norton Rose has a Data Protection, Privacy and Cybersecurity practice, and was available to provide representation immediately. To date, we are aware of three putative class action complaints that have been filed arising out of the data breach --one in the District of Columbia Superior Court, Lawless v. DC Health Bene fit Exchange Authority, and two in the U.S. District Court for the District of Columbia, Suhr v. DC Health Benefit Exchange Authority and Meranda v. DC Health Benefit Exchange Authority, et al. REQUIREMENTS Contractor shall perform legal services that include, but are not limited to the following: Assist DCHBX in responding to the data breach. Contractor shall assist in all phases of these investigations and litigation, including: a. Preparation, filing, and service of all offensive and responsive pleadings; b. Mediation attendance and briefing; c. Preparation and service of all offensive and defensive discovery; d. Document review and management; e. Taking depositions, defending depositions, preparing witnesses for depositions; f. Identifying and managing experts needed to analyze, develop, or defend the DCHBX's case; g. Participation and conduct of representation of the DCHBX in court hearings, oral arguments, trials, investigations and settlement negotiations; h. Coordination and conduct of any needed appeal. 1. Comprehensive review of the HBX IT systems and processed to identify steps to strengthen our system. REMOVED Provide regular status reports to the Contract Administrator. Provide legal services to DCHBX for this matter in a manner consistent with accepted standards of practice in the legal profession. The DCHBX or Attorney 6 C.1.2.6 C.1.2.7 C.1.2.8 C.1.2.9 General for the District of Columbia (the Attorney General) shall have final authority over all aspects of this litigation. The litigation may be commenced, conducted, settled, approved, and ended only with the express written approval of the DCHBX or the Attorney General. Coordinate the provision of legal services with the Attorney General or his or her designated assistant, other personnel of OAG, and such others as the DCHBX may designate. Submit all substantive pleadings, motions, briefs, and other material which may be filed with a court to DCHBX in draft form in a reasonable and timely manner for review. All such material must be approved by the DCHBX or designee prior to filing. Communicate with the District's executive branch and agencies through DCHBX unless authorized by DCHBX to communicate directly with any of them. Render services pursuant to this Contract as an independent contractor. Neither Contractor nor any employee of Contractor shall be regarded as employed by, or as an employee of the DCHBX or the District of Columbia government. 7 SECTION D: PERIOD OF PERFORMANCE AND DELIVERABLES D.1 TERM OF CONTRACT The term of the contract sha ll be for a period of one ( 1) year from the date of the signed letter of engagement (March 11, 2023 ), also referred to as a letter contract, whereas the letter contract shall merge with this definitized contract. D.2 OPTION TO EXTEND THE TERM OF THE CONTRACT D.2.1 The District may extend the term of this contract for a period of four ( 4) one-year option periods, or successive fractions thereof, by written notice to the Contractor before the expiration of the contract; provided that the DCHBX will give the Contractor preliminary written notice of its intent to extend at least thirty (30) days before the contract expires. The preliminary notice does not commit the DCHBX to an extension. The exercise of this option is subject to the availability of funds at the time of the exercise of this option. The Contractor may waive the thirty (30) day preliminary notice requirement by providing a written waiver to the Contracting Officer prior to the expiration of the contract. D.2.2 If the DCHBX exercises this option, the extended contract shall be considered to include this option provision. D.2.3 The price for the option period(s) shall be as specified in Section B of the contract. D.2.4 The total duration of this contract, including the exercise of any options under this clause, shall not exceed (5) years. D.3 DELIVERABLES The Contractor shall perform the activities required to successfully complete the District's requirements and submit each deliverable to the Contract Administrator identified m section G.9 in accordance with the following: CLIN Deliverable Quantity Format/Method of Due Date Delivery C.1.2.2 a. Preparation, TBD PDF /Electronic Ongoing, as requested filing, and service of all offensive and responsive pleadings C. l .2.2b Mediation TBD Ongoing attendance and briefing C.1 .2.2 C. Preparation and TBD PDF /Electronic Ongoing service of all 8 D.3.1 D.4 D.4.1 D.4.2 D.4.3 D.5 D.5.1 offensive and defensive discovery C.1.2.2d Document TBD PDF /Electronic Ongoing Review C.1.2.2 e. Depositions TBD PDF /Electronic Ongoing C.1.2.2f Identifying TBD PDF /Electronic Ongoing experts C.1.2.2g Legal TBD PDF /Electronic Ongoing, as requested representation C.1.2.2h Appeals TBD PDF /Electronic Ongoing, as requested C.1.2.2.i Comprehensive TBD Electronic Ongoing review of the systems and processes C.1.2.4 Status Reports TBD PDF /Electronic Ongoing C.1.2.7 Drafts of TBD PDF /Electronic Ongoing substantive pleadings, motions, briefs, and other material which may be filed with the court Contractor shall submit to the DCHBX, as a deliverable, the report described in section F.6 which is required by the 51 % District Residents New Hires Requirements and First Source Employment Agreement. If the Contractor does not submit the report as part of the deliverables, DCHBX shall not make final payment to the Contractor pursuant to section E.5.2. ORDERING CLAUSE Any supplies and services to be furnished under this contract must be ordered by issuance of delivery orders, task orders, or purchase orders by the CO. Such orders may be issued during the term of this contract. All purchase orders are subject to the terms and conditions of this contract. In the event of a conflict between a purchase order and this contract, the contract shall control. Orders may be issued by facsimile or electronic commerce methods. Cost Reimbursement Cost Reimbursement Ceiling 9 D.5.2 a. Cost reimbursement ceiling for the contract for costs specified in D.5.2 is set forth in Section B.2.1. b. The Contractor agrees to use its best efforts to perform work specified in this contract and to meet all obligations under the contract within the cost reimbursement ceiling specified in Section D.5.2. c. The Contractor must notify the Contract Administrator, in writing, whenever it has reason to believe that the total cost for reimbursement will be either greater or substantially less than the costs reimbursement ceiling ("Notification of Cost Differential"). d. As part of the notification, the Contractor must provide the Contract Administrator a revised estimate of the total cost of reimbursement for the contract. e. HBX is not obligated to reimburse the Contractor for cost incurred in excess of the cost reimbursement ceiling specified in B.2.1 and the Contractor is not obligated to incur costs in excess of the cost reimbursement ceiling specified in B.2.1 until a modification is executed by the Contracting Officer that the estimated cost has been increased and provides revised cost reimbursement ceilings for perforn1ing the contract. Unless otherwise specified, the District will reimburse the Contractor costs incurred by the Contractor for expert IT and breach response consultation, however, the Contractor shall not select any consultant or outside analysis without the Contract Administrator's approval. Prior to perfonning services under the cost reimbursement compone nt, the Contractor shall submit to the Contract Administrator for approval, in writing, the services and associated costs. Any accumulated expense over the cost reimbursement ceiling specified in B.2.1 shall require approv al of the Contract Administrator and Contracting Officer in advance of any cost being incurred. 10 SECTION E: CONTRACT ADMINISTRATION E.1 E.2 E.2.1 E.2.2 E.2.3 E.3 E.3.1 E.3.1.1 E.3.1.2 E.3.1.3 CONTRACTING OFFICER ("CO") Contracts will be entered into and signed on behalf of DCHBX only by contracting officers. The contact information for the Contracting Officer is: Kenneth Wallington Contracting Officer DC Health Benefit Exchange Authority 1225 "I" Street, NW, Suite 400 Washington, DC 20005 Ph: (202) 679-5952 Email: Kenneth.wallington@dc.gov AUTHORIZED CHANGES BY THE CONTRACTING OFFICER The CO is the only person authorized to approve changes in any of the requirements of this contract. The Contractor shall not comply with any order, directive or request that changes or modifies the requirements of this contract, unless issued in writing and signed by the CO. In the event the Contractor effects any change at the instruction or request of any person other than the CO, the change will be considered to have been made without authority and no adjustment will be made in the contract price to cover any cost increase incurred as a result thereof. CONTRACT ADMINISTRATOR ("CA") The CA is responsible for general administration of the contract and advising the CO as to the Contractor's compliance or noncompliance with the contract. The CA has the responsibility of ensuring the work conforms to the requirements of the contract and such other responsibilities and authorities as may be specified in the contract. These include: Keeping the CO fully informed of any technical or contractual difficulties encountered during the performance period and advising the CO of any potential problem areas under the contract; Coordinating site entry for Contractor personnel, if applicable; Reviewing invoices for completed work and recommending approval by the CO if the Contractor's costs are consistent with the negotiated amounts and progress is satisfactory and commensurate with the rate of expenditure; 11 E.3.1.4 E.3.1.5 E.3.2 E.3.3 E.3.4 E.4 E.4.1 E.4.2 E.4.3 1. 2. 3. 4. 5. 6. Reviewing and approving invoices for deliverables to ensure receipt of goods and services. This includes the timely processing of invoices and vouchers in accordance with the DCHBX payment provisions; and Maintaining a file that includes all contract correspondence, modifications, records of inspections (site, data, equipment) and invoice or vouchers. The contact information of the CA is: Brian K. Flowers Contract Administrator DC Health Benefit Exchange Authority 1225 I Street, NW, Suite 400 Washington, DC 20005 Email: brian.flowers@dc.gov Ph: 202-812-8444 The CA shall NOT have the authority to: Award, agree to, or sign any contract, delivery order or task order. Only the CO shall make contractual agreements, commitments or modifications; Grant deviations from or waive any of the terms and conditions of the contract; Increase the dollar limit of the contract or authorize work beyond the dollar limit of the contract, Authorize the expenditure of funds by the Contractor; Change the period of performance; or Authorize the use of District property, except as specified under the contract. The Contractor shall be fully responsible for any changes not authorized in advance, in writing, by the CO; may be denied compensation or other relief for any additional work performed that is not so authorized; and may also be required, at no additional cost to DCHBX, to take all corrective action necessitated by reason of the unauthorized changes. INVOICE SUBMITTALAND PAYMENT The Contractor shall create and submit payment requests in an electronic format through the DC Vendor Portal, https: //vendorportal.dc.gov. The Contractor shall submit proper invoice(s) on a monthly basis or as otherwise specified in the Contract or task or delivery order. To constitute a proper invoice, the Contractor shall enter all required information into the DC Vendor Portal after selecting the applicable purchase order number listed on the Contractor's profile. 12 E.4.4 HBX will make payments to the Contractor, upon the submission of proper invoices, at the prices stipulated in the contract ( or task or delivery order), for supplies delivered and accepted or services performed and accepted, less any discounts, allowances, or adjustments provided for in the Contract. E.S FIRST SOURCE AGREEMENT REQUEST FOR FINAL PAYMENT E.5.1 For contracts subject to the 51 % District Residents New Hires Requirements and First Source Employment Agreement requirements, final request for payment must be accompanied by the report or a waiver of compliance discussed in section F.6. E.5.2 The District shall not make final payment to the Contractor until the agency CFO has received the CO's final determination or approval of waiver of the Contractor's compliance with 51 % District Residents New Hires Requirements and First Source Employment Agreement requirements. 13 SECTION F: ATTACHMENTS AND OTHER TERMS AND CONDITIONS F.1 APPLICABILITY OF STANDARD CONTRACT PROVISIONS F.1.1 HBX Standard Contract Provisions 2016 (Attachment G. l) are incorporated in and made a part of this Contract in relevant part. Provisions in Attachment G. l that have been superseded are stricken ( denoted using striketlumigk) and incorporated in current form in relevant sections of the Contract. F.1.2 To obtain a copy of the HBXSCP 2016 go to http://hbx.dc.gov/publication/dcpolicies-and procedures. Under the heading "Health Benefit Exchange Authority" click on "HBX Standard Contract Provisions March 24, 2016." F.1.3 FAMILIARIZATION WITH CONDITIONS Contractor shall fully review this agreement and all attachments including the HBX Standard Contract Provisions 2016 (See F.1.2), becoming acquainted with all available information regarding this contracting including the conditions under which the work is to be accomplished. Contractors will not be relieved from assuming all responsibility for properly estimating the difficulties and the cost of performing the services required herein due to their failure to investigate the conditions or to become acquainted with all information, schedules and liability concerning the services to be performed. F.2 HIRING OF DISTRICT RESIDENTS AS APPRENTICES AND TRAINEES F.2.1 For all new employment resulting from this Contract or subcontracts hereto, as defined in Mayor's Order 83-265 and implementing instructions, the Contractor shall use its best efforts to comply with the following basic goal and objectives for utilization of bona fide residents of the District of Columbia in each project's labor force: F.2.2 At least fifty-one (51) percent of apprentices and trainees employed shall be residents of the District of Columbia registered in programs approved by the District of Columbia Apprenticeship Council. F.2.3 The Contractor shall negotiate an Employment Agreement with the Department of Employment Services (DOES) for jobs created as a result of this contract. The DOES shall be the Contractor's first source of referral for qualified apprentices and trainees in the implementation of employment goals contained in this clause. F.3 DEPARTMENT OF LABOR WAGE DETERMINATIONS The Contractor shall be bound by the Wage Determination No. 2015-4281, Revision 25 dated 12/27/2022, issued by the U.S. Department of Labor in accordance with the Service Contract Act, 41 U.S.C. § 351, et seq. The Contractor shall be bound by the wage rates for the term of the Contract subject to revision as stated herein. If an option is exercised, the Contractor shall be bound by the applicable wage rates at the time of the exercise of the option. If the option is exercised and the CO obtains a revised wage determination, the revised wage determination is applicable for the option periods and the 14 Contractor may be entitled to an equitable adjustment. F.4 PREGNANT WORKERS FAIRNESS F.4.1 The Contractor shall comply with the Protecting Pregnant Workers Fairness Act of 2016, D.C. Official Code§ 32-1231.01, et seq. (PPWF Act). F.4.2 The Contractor shall not: (a) Refuse to make reasonable accommodations to the known limitations related to pregnancy, childbirth, related medical conditions, or breastfeeding for an employee, unless the Contractor can demonstrate that the accommodation would impose an undue hardship; (b) Take an adverse action against an employee who requests or uses a reasonable accommodation in regard to the employee's conditions or privileges of employment, including failing to reinstate the employee when the need for reasonable accommodations ceases to the employee's original job or to an equivalent position with equivalent: (1) Pay; (2) Accumulated seniority and retirement; (3) Benefits; and ( 4) Other applicable service credits; ( c) Deny employment opportunities to an employee, or a job applicant, if the denial is based on the need of the employer to make reasonable accommodations to the known limitations related to pregnancy, childbirth, related medical conditions, or breastfeeding; ( d) Require an employee affected by pregnancy, childbirth, related medical conditions, or breastfeeding to accept an accommodation that the employee chooses not to accept if the employee does not have a known limitation related to pregnancy, childbirth, related medical conditions, or breastfeeding or the accommodation is not necessary for the employee to perfonn her duties; ( e) Require an employee to take leave if a reasonable accommodation can be provided; or (f) Take adverse action against an employee who has been absent from work as a result of a pregnancy-related condition, including a pre-birth complication. F.4.3 The Contractor shall post and maintain in a conspicuous place a notice of rights in both English and Spanish and provide written notice of an employee's right to a needed reasonable accommodation related to pregnancy, childbirth, related medical conditions, or breastfeeding pursuant to the PPWF Act, to: (a) New employees at the commencement of employment; (b) Existing employees; and ( c) An employee who notifies the employer of her pregnancy, or other condition covered by the PPWF Act, within 10 days of the notification. F.4.4 The Contractor shall provide an accurate written translation of the notice of rights to any non-English or non-Spanish speaking employee. 15 F.4.5 Violations of the PPWF Act shall be subject to civil penalties as described in the Act. F.5 UNEMPLOYED ANTI-DISCRIMINATION F.5.1 The Contractor shall comply with the Unemployed Anti-Discrimination Act of 2012, D.C. Official Code§ 32-1361, et seq. F.5.2 The Contractor shall not: (a) Fail or refuse to consider for employment, or fail or refuse to hire, an individual as an employee because of the individual's status as unemployed; or (b) Publish, in print, on the Internet, or in any other medium, an advertisement or announcement for any vacancy in a job for employment that includes: ( 1) Any provision stating or indicating that an individual's status as unemployed disqualifies the individual for the job; or (2) Any provision stating or indicating that an employment agency will not consider or hire an individual for employment based on that individual's status as unemployed. F.5.3 Violations of the Unemployed Anti-Discrimination Act shall be subject to civil penalties as described in the Act. F.6 51 % DISTRICT RESIDENTS NEW HIRES REQUIREMENTS AND FIRST SOURCE EMPLOYMENT AGREEMENT F.6.1 For contracts for services in the amount of $300,000 or more, the Contractor shall comply with the First Source Employment Agreement Act of 1984, as amended, D.C. Official Code§ 2-219.01 et seq. (First Source Act). F.6.2 The Contractor shall enter into and maintain during the term of the contract, a First Source Employment Agreement (Employment Agreement) with the District of Columbia Department of Employment Service's (DOES), in which the Contractor shall agree that: (a) The first source for finding employees to fill all jobs created in order to perform the contract shall be the First Source Register; and (b) The first source for finding employees to fill any vacancy occurring in all jobs covered by the Employment Agreement shall be the First Source Register. F.6.3 The Contractor shall not begin performance of the contract until its Employment Agreement has been accepted by DOES. Once approved, the Employment Agreement shall not be amended except with the approval of DOES. F.6.4 The Contractor agrees that at least 51 % of the new employees hired to perform the Contract shall be District residents. F.6.5 The Contractor's hiring and reporting requirements under the First Source Act and any rules promulgated thereunder shall continue for the term of the Contract. F.6.6 The CO may impose penalties, including monetary fines of 5% of the total amount of the direct and indirect labor costs of the Contract, for a willful breach of the Employment Agreement, failure to submit the required hiring compliance reports, or deliberate 16 F.6.7 F.6.8 F.6.9 F.6.10 F.7 F.8 F.8.1 F.8.2 F.8.3 F.8.4 F.8.5 submission of falsified data. If the Contractor does not receive a good faith waiver, the CO may also impose an additional penalty equal to 1/8 of 1 % of the total amount of the direct and indirect labor costs of the Contract for each percentage by which the Contractor fails to meet its hiring requirements. Any contractor which violates, more than once within a 10-year timeframe, the hiring or reporting requirements of the First Source Act shall be referred for debarment for not more than five (5) years. The contractor may appeal any decision of the CO pursuant to this clause to the D.C. Contract Appeals Board as provided in Section 36 (Disputes) of HBX Standard Contract Provisions 2016 (Attachment G. l). The provisions of the First Source Act do not apply to nonprofit organizations which employ 50 employees or less. RESERVED FAIR CRIMINAL RECORD SCREENING The Contractor shall comply with the provisions of the Fair Criminal Record Screening Amendment Act of 2014, effective December 17, 2014 (D. C. Law 20-152) (the "Act" as used in this Section F.8). This section applies to any employment, including employment on a temporary or contractual basis, where the physical location of the employment is in whole or substantial part within the District of Columbia. Prior to making a conditional offer of employment, the Contractor shall not require an applicant for employment, or a person who has requested consideration for employment by the Contractor, to reveal or disclose an arrest or criminal accusation that is not then pending or did not result in a criminal conviction. After making a conditional offer of employment, the Contractor may require an applicant to disclose or reveal a criminal conviction. The Contractor may only withdraw a conditional offer of employment, or take adverse action against an applicant, for a legitimate business reason as described in the Act. This section and the provisions of the Act shall not apply: (a) Where a federal or District law or regulation requires the consideration of an applicant's criminal history for the purposes of employment; (b) To a position designated by the employer as part of a federal or District government program or obligation that is designed to encourage the employment of those with criminal histories; (c)To any facility or employer that provides programs, services, or direct care to, children, youth, or vulnerable adults; or 17 ( d) To employers that employ less than 11 employees. F.8.6 A person claiming to be aggrieved by a violation of the Act may file an administrative complaint with the D.C. Office of Human Rights, and the Commission on Human Rights may impose monetary penalties against the Contractor. F.9 EXCHANGE PRIVACY AND SECURITY COMPLIANCE The Contractor shall comply in all respects with the Exchange Privacy and Security Compliance Addendum (Attachment A) to this Contract. F.10 SUBCONTRACTS F.11 A. The Contractor hereunder shall not subcontract any of the Contractor's work or services to any subcontractor without the prior written consent of the CO. Any work or service so subcontracted shall be performed pursuant to a subcontract agreement, which the DCHBX will have the right to review and approve prior to its execution by the Contractor. Any such subcontract shall specify that the Contractor and the subcontractor shall be subject to every provision of this contract. Notwithstanding any such subcontract approved by the DCHBX, the Contractor shall remain liable to the DCHBX for all Contractor's work and services required hereunder. INSURANCE GENERAL REQUIREMENTS. The Contractor at its sole expense shall procure and maintain, during the entire period of performance under this contract, the types of insurance specified below. The Contractor shall have its insurance broker or insurance company submit a Certificate of Insurance to the CO giving evidence of the required coverage prior to commencing performance under this contract. In no event shall any work be perfonned until the required Certificates of Insurance signed by an authorized representative of the insurer(s) have been provided to, and accepted by, the CO. All insurance shall be written with financially responsible companies authorized to do business in the District of Columbia or in the jurisdiction where the work is to be performed and have an A.M. Best Company rating of A-/ VII or higher. Should the Contractor decide to engage a subcontractor for segments of the work under this contract and wish to propose different insurance requirements than outlined below, then, prior to commencement of work by the subcontractor, the Contractor shall submit in writing the name and brief description of work to be performed by the subcontractor on the Subcontractors Insurance Requirement Template provided by the CA, to the Office of Risk Management (ORM). ORM will determine the insurance requirements applicable to the subcontractor and promptly deliver such requirements in writing to the Contractor and the CA. The Contractor must provide proof of the subcontractor's required insurance prior to commencement of work by the subcontractor. If the Contractor decides to engage a subcontractor without requesting from ORM specific insurance requirements for the subcontractor, such subcontractor shall have the same insurance requirements as the Contractor. 18 General liability, commercial auto, workers' compensation and property insurance policies (if applicable to this agreement) shall contain a waiver of subrogation provision in favor of the Government of the District of Columbia. The Government of the District of Columbia shall be included in all policies required hereunder to be maintained by the Contractor and its subcontractors ( except for workers' compensation and professional liability insurance) as an additional insureds for claims against The Government of the District of Columbia relating to this contract, with the understanding that any affirmative obligation imposed upon the insured Contractor or its subcontractors (including without limitation the liability to pay premiums) shall be the sole obligation of the Contractor or its subcontractors, and not the additional insured. The additional insured status under the Contractor's and its subcontractors' Commercial General Liability insurance policies shall be effected using the ISO Additional Insured Endorsement form CG 20 10 11 85 (or CG 20 10 07 04 and CG 20 37 07 04) or such other endorsement or combination of endorsements providing coverage at least as broad and approved by the CO in writing. All of the Contractor's and its subcontractors' liability policies ( except for workers' compensation and professional liability insurance) shall be endorsed using ISO form CG 20 01 04 13 or its equivalent so as to indicate that such policies provide primary coverage (without any right of contribution by any other insurance, reinsurance or self-insurance, including any deductible or retention, maintained by an Additional Insured) for all claims against the additional insured arising out of the performance of this Statement of Work by the Contractor or its subcontractors, or anyone for whom the Contractor or its subcontractors may be liable. These policies shall include a separation of insureds clause applicable to the additional insured. If the Contractor and/ or its subcontractors maintain broader coverage and/or higher limits than the minimums shown below, the District requires and shall be entitled to the broader coverage and/or the higher limits maintained by the Contractor and subcontractors. B. INSURANCE REQUIREMENTS 1. Commercial General Liability Insurance ("CGL") -The Contractor shall provide evidence satisfactory to the CO with respect to the services performed that it carries a CGL policy, written on an occurrence (not claims-made) basis, on Insurance Services Office, Inc. ("ISO") form CG 00 01 04 13 ( or another occurrence-based form with coverage at least as broad and approved by the CO in writing), covering liability for all ongoing and completed operations of the Contractor, including ongoing and completed operations under all subcontracts, and covering claims for bodily injury, including without limitation sickness, disease or death of any persons, injury to or destruction of property, including loss of use resulting therefrom, personal and advertising injury, and including coverage for liability arising out of an Insured Contract (including the tort liability of another assumed in a contract) and acts of terrorism (whether caused by a foreign or domestic source). Such coverage shall have limits of liability of not less than $1,000,000 each occurrence, a $2,000,000 general aggregate (including a per location or per project aggregate limit endorsement, if applicable) limit, a $1,000,000 personal and advertising injury limit, and a $2,000,000 products-completed operations aggregate limit. 19 The contractor should be named as an additional insured on the applicable manufacturer's/distributer's Commercial General Liability policy using Insurance Services Office, Inc. ("ISO") form CG 20 15 04 13 ( or another occurrence-based form with coverage at least as broad). DCHBX should collect, review for accuracy and maintain all warranties for goods and services. 2. Automobile Liability Insurance -The Contractor shall provide evidence satisfactory to the CO of commercial (business) automobile liability insurance written on ISO form CA 00 01 10 13 (or another fonn with coverage at least as broad and approved by the CO in writing) including coverage for all owned, hired, borrowed and non-owned vehicles and equipment used by the Contractor, with minimum per accident limits equal to the greater of (i) the limits set forth in the Contractor's commercial automobile liability policy or (ii) $1,000,000 per occurrence combined single limit for bodily injury and property damage. 3. Workers' Compensation Insurance -The Contractor shall provide evidence satisfactory to the CO of Workers' Compensation insurance in accordance with the statutory mandates of the District of Columbia or the jurisdiction in which the contract is performed. Employer's Liability Insurance -The Contractor shall provide evidence satisfactory to the CO of employer's liability insurance as follows: $500,000 per accident for injury; $500,000 per employee for disease; and $500,000 for policy disease limit. - All insurance required by paragraphs 1,2 and 3 shall include a waiver of subrogation endorsement for the benefit of the Government of the District of Columbia. 4. Cyber Liability Insurance -The Contractor shall provide evidence satisfactory to the Contracting Officer of Cyber Liability Insurance, with limits not less than $2,000,000 per occurrence or claim, $2,000,000 aggregate. Coverage shall be sufficiently broad to respond to the duties and obligations as is undertaken by Contractor in this agreement and shall include, but not limited to, claims involving infringement of intellectual property, including but not limited to infringement of copyright, trademark, trade dress, invasion of privacy violations, information theft, damage to or destruction of electronic information, release of private information, alteration of electronic infomrntion, extortion and network security. The policy shall provide coverage for breach response costs as well as regulatory fines and penalties as well as credit monitoring expenses with limits sufficient to respond to these obligations. Limits may not be shared with other lines of coverage. A copy of the cyber liability policy must be submitted to the Office of Risk Management (ORM) for compliance review. 5. Professional Liability Insurance (Errors & Omissions) - The Contractor shall provide Professional Liability Insurance (Errors and Omissions) to cover liability resulting 20 from any error or omission in the performance of professional services under this Contract. The policy shall provide limits of $5,000,000 per claim or per occurrence for each wrongful act and $5,000,000 annual aggregate. The Contractor warrants that any applicable retroactive date precedes the date the Contractor first performed any professional services for the Government of the District of Columbia and that continuous coverage will be maintained or an extended reporting period will be exercised for a period of at least ten years after the completion of the professional services. Limits may not be shared with other lines of coverage. 6. Commercial Umbrella or Excess Liability -The Contractor shall provide evidence satisfactory to the CO of commercial umbrella or excess liability insurance with minimum limits equal to the greater of (i) the limits set forth in the Contractor's umbrella or excess liability policy or (ii) $5,000,000 per occurrence and $5,000,000 in the annual aggregate, following the form and in excess of all liability policies. All liability coverages must be scheduled under the umbrella and/or excess policy. The insurance required under this paragraph shall be written in a form that annually reinstates all required limits. Coverage shall be primary to any insurance, self insurance or reinsurance maintained by the District and the "other insurance" provision must be amended in accordance with this requirement and principles of vertical exhaustion. C. PRIMARY AND NONCONTRIBUTORY INSURANCE The insurance required herein shall be primary to and will not seek contribution from any other insurance, reinsurance or self-insurance including any deductible or retention, maintained by the Government of the District of Columbia. D. DURATION. The Contractor shall carry all required insurance until all contract work is accepted by the District of Columbia and shall carry listed coverages for ten years for construction projects following final acceptance of the work performed under this contract and two years for non-construction related contracts. E. LIABILITY. These are the required minimum insurance requirements established by the District of Columbia. However, the required minimum insurance requirements provided above will not in any way limit the contractor's liability under this contract. F. CONTRACTOR'S PROPERTY. Contractor and subcontractors are solely responsible for any loss or damage to their personal property, including but not limited to tools and equipment, scaffolding and temporary structures, rented machinery, or owned and leased equipment. A waiver of subrogation shall apply in favor of the District of Columbia. G. MEASURE OF PAYMENT. The District shall not make any separate measure or payment for the cost of insurance and bonds. The Contractor shall include all of the costs of insurance and bonds in the contract price. H. NOTIFICATION. The Contractor shall ensure that all policies provide that the CO shall be given thirty (30) days prior written notice in the event of coverage and / or limit 21 F.12 F.12.1 changes or if the policy is canceled prior to the expiration date shown on the certificate. The Contractor shall provide the CO with ten (10) days prior written notice in the event of non-payment of premium. The Contractor will also provide the CO with an updated Certificate of Insurance should its insurance coverages renew during the contract. I. CERTIFICATES OF INSURANCE. The Contractor shall submit certificates of insurance giving evidence of the required coverage as specified in this section prior to commencing work. Certificates of insurance must reference the corresponding contract number. Evidence of insurance shall be submitted to: The Government of the District of Columbia Health Benefit Exchange Authority And mailed to the attention of: Kenneth Wallington, Contracting Officer 1225 I Street, NW 4 th Floor Washington, DC 20005 (202) 741-0846 kenneth. wal 1 ington@dc.gov The CO may request and the Contractor shall promptly deliver updated certificates of insurance, endorsements indicating the required coverages, and/ or certified copies of the insurance policies. If the insurance initially obtained by the Contractor expires prior to completion of the contract, renewal certificates of insurance and additional insured and other endorsements shall be furnished to the CO prior to the date of expiration of all such initial insurance. For all coverage required to be maintained after completion, an additional certificate of insurance evidencing such coverage shall be submitted to the CO on an annual basis as the coverage is renewed (or replaced). J. DISCLOSURE OF INFORMATION . The Contractor agrees that the District may disclose the name and contact information of its insurers to any third party which presents a claim against the District for any damages or claims resulting from or arising out of work performed by the Contractor, its agents, employees, servants or subcontractors in the performance of this contract. K. CARRIER RATINGS. All Contractor's and its subcontractors' insurance required in connection with this contract shall be written by insurance companies with an A.M. Best Insurance Guide rating of at least A-VII ( or the equivalent by any other rating agency) and licensed in the District. ETHICAL OBLIGATIONS AND LEGAL CONFLICTS OF INTEREST An attorney-client relationship will exist between the DCHBX and any attorney who performs work under the Contract, as well as between the DCHBX and the finn of any attorney who performs work under the Contract. The D.C. Rules of Professional Conduct (RPC) and the ethical rules of any other jurisdiction in which work is performed are binding on the Contractor. The parties agree that the DCHBX may have a contractual cause of action based on violation of such 22 F.12.2 F.12.3 F.12.4 rules, in addition to any other remedies available. In addition to the prohibitions contained in the RPC and the ethical rules of any other jurisdiction in which work is performed, the Contractor agrees that it shall recognize that in the performance of the Contract it may receive certain information submitted to the DCHBX government on a proprietary basis by third parties, information which relates to potential or actual claims against the DCHBX or District government, or information which relates to matters in dispute or litigation. Unless the DCHBX consents to a particular disclosure, the Contractor shall use such information exclusively in the performance of the Contract and shall forever hold inviolate and protect from disclosure all such information, except disclosures required by applicable law or court order. The Contractor also agrees that, to the extent it is permitted to disclose such information, it will make such disclosures only to those individuals who need to know such information in order to perform required tasks in their official capacity and will restrict access to such information to such individuals. Before any contractor can be retained to perform legal services under the Contract, on behalf of the DCHBX, the Attorney General for the District of Columbia must review and waive all actual or potential direct and indirect conflicts of interest pursuant to RPC 1.6, 1.7, 1.8, 1.9 and 1.10. Contractor shall provide the Attorney General with the following: (1) a written statement that there exists no Rule 1.7(a) direct conflict of interest regarding the work to be performed under the Contract; (2) a written description of all actual or potential conflicts of interest regarding the work to be performed under the Contract that require waiver pursuant to Rule 1. 7(b) because the contractor represents another client in a matter adverse to any of the following: (i) the District government agency or instrumentality to be represented under the Contract; (ii) the District government as a whole; or (iii) any other agency or instrumentality of the District government (for this purpose, under D.C. Bar Legal Ethics Committee Opinion No. 268, a representation of a private client against a discrete government agency or instrumentality can have government-wide implications and thus constitute a representation adverse to the government as a whole pursuant to the RPC); and (3) a written description of all representations of clients who are or will be adverse to the District government with regard to the work to be performed under the Contract, whether or not such representations are related to the matter for which the work is to be performed under the Contract. The Attorney General generally does not grant prospective conflict of interest waivers, except in certain pro bona matters. Thus, in addition to the prohibitions contained in the RPC and the ethical rules of any other jurisdiction in which work is performed under the Contract, without the consent of the Attorney General, the Contractor sha ll not represent any party other than the District in any disputes, negotiations, proceedings or litigation adverse to any agency or instrumentality of the District government or the District government as a whole, including, but not limited to, matters related to the work to be 23 F.12.5 F.11 performed under the Contract. The Contractor shall notify the Attorney General immediately, in writing, of any potential conflicts of interest (as defined in the RPC) that arise during the period that the Contractor is perfonning work under the Contract. The Attorney General makes every attempt to be reasonable in deciding whether or not to consent to a conflict of interest and usually makes this decision promptly after receiving notice and sufficient information regarding the conflict. If the Attorney General does not waive a conflict of interest, the Contractor shall undertake immediate action to eliminate the source of any such conflict of interest. Before any contractor can be retained pursuant to the Contract, the Attorney General for the District of Columbia must review all actual, direct and potential conflicts of interest on behalf of the District government in light of D.C. Bar Rules of Professional Conduct ("RPC") 1.6, 1. 7, 1.8, 1.9 and 1. 10. Contractor shall provide the Attorney General with written notice of all actual or potential direct and indirect conflicts of interest in which the Contractor represents ( or may represent) another client with interests adverse to the District government agency to be represented as well as against the District government as a whole. For this purpose, under D.C. Bar Legal Ethics Committee Opinion No. 268, (http://app.ocp.dc.gov/ pdf/DCEB-2018-R-0001 ATTT2.pdf), a representation of a private client against a discrete government agency can have government-wide implications and thus qualify under the RPC as being against the government as a whole, including the individual agency that the private firm represents. In that situation, the private firm would be required to notifythe Attorney General of the existence of a conflict under RPC 1. 7 and obtain consent to such representation and waiver of the conflict. The Attorney General makes every attempt to be reasonable in deciding whether or not to consent to a conflict and usually makes this decision promptly after receiving notice of the conflict. ATTACHMENTS The following attachments are incorporated in this contract by reference: Attachment A-Exchange Privacy and Security Compliance Attachment B-Norton Rose Fulbright, Letter of Engagement, dated 3/10/2023 Attachment G.1 - HBX Standard Contract Provisions, as amended F.11.1 Attachment A -Exchange Privacy and Security Compliance is hereby amended as such: 1. Section C.1.d.i -In the Sentence "Contractor shall provide and/or assist HBX with providing individuals with a simple and timely means to access and obtain their PII in a readable fonn and format." Delete "provide and/or". 2. Section F.8.d-This subsection is deleted. 24 F.112 Attachment G.1 -HBX Standard Contract Provisions are hereby amended as such: F.12 1. § 12. Freedom oflnformation Act is stricken. 3. § 13. Subcontracting Requirements are waived. 4. § 24 Insurance - The Insurance requirements in the SCP are replaced by the Insurance requirements in the contract document under section F. 11 Insurance. 5. § 28 Inspection of Supplies provision is deleted. 6. § 29 Inspection of Services provision is deleted except for item (b ). 7. § 31 Default provision is deleted. 8. §32 Indemnification provision is stricken. ORDER OF PRECEDENCE A conflict in language shall be resolved by giving precedence to the document in the highest order of priority that contains language addressing the issue in question. The following documents are incorporated into the contract by reference and made a part of the contract in the following order of precedence: (1) An applicable Court Order, if any (2) Contract document (3) Standard Contract Provisions (4) Contract attachments other than the Standard Contract Provisions ( 5) Norton Rose Fulbright, Letter of Engagement, dated 3/10/2023 25