Florida 2022 2022 Regular Session

Florida Senate Bill S0468 Analysis / Analysis

Filed 12/02/2021

                    The Florida Senate 
BILL ANALYSIS AND FISCAL IMPACT STATEMENT 
(This document is based on the provisions contained in the legislation as of the latest date listed below.) 
Prepared By: The Professional Staff of the Committee on Banking and Insurance  
 
BILL: CS/SB 468 
INTRODUCER: Banking and Insurance Committee and Senator Perry 
SUBJECT: Insurance 
DATE:   December 2, 2021 
 
 ANALYST STAFF DIRECTOR  REFERENCE  	ACTION 
1. Arnold Knudson BI Fav/CS 
2.     JU  
3.     AP  
 
Please see Section IX. for Additional Information: 
COMMITTEE SUBSTITUTE - Substantial Changes 
 
 
I. Summary: 
CS/SB 468 amends several insurance-related statutes. Specifically, the bill: 
 Directs the Florida Hurricane Catastrophe Fund to provide reimbursement for a loss under 
collateral protection insurance (also known as lender-placed or force-placed insurance) when 
the coverage amount differs from the coverage amount under the lapsed policy if the 
homeowner received notice of the collateral protection insurance coverage amount, or the 
homeowner requested a different coverage amount from the collateral protection insurer. 
 Provides that current requirements under the Workers’ Compensation Law for annual, 
physical onsite payroll audits of employers in the construction class for new and renewal 
policies will only apply when the estimated annual premium is $10,000 or more. 
 Provides that service of process is valid and binding on an insurer upon delivery of the 
process documents to the insurer or upon the insurer receiving notice that the information is 
available on a secured network. 
 Authorizes associations, trusts, and pools formed to provide self-insurance for public entities 
to establish a quorum and conduct public business through communications media 
technology. 
 Provides that an all-lines adjuster who is appointed and employed by an insurer’s affiliate 
may serve as a company employee adjuster for the purpose of adjusting claims. 
 Allows a residential property insurer’s rate filing to estimate projected hurricane losses by 
using a weighted or straight average of two or more models approved by the Florida 
Commission on Hurricane Loss Projection Methodology. 
REVISED:   BILL: CS/SB 468   	Page 2 
 
 Authorizes an insurer to file a personal lines residential property insurance rating plan that 
provides premium discounts, credits, and other rate differentials based on windstorm 
construction standards developed by an independent, not-for-profit, scientific research 
organization. 
 Limits the requirement that an insurer must provide a policyholder who has an automatic 
bank withdrawal agreement with the insurer with 15 days advance written notice of any 
increase in policy premiums. Instead, notice will only be required for premium increases that 
will result in an increase in the automatic withdrawal of more than $10 from the previous 
withdrawal amount. 
 Provides Citizens Property Insurance Corporation with discretion to offer wind-only policies 
to condominium associations when 50 percent or more of their units are rented more than 
eight times per year for a period of less than 30 days. 
 Eliminates a requirement that an insurer that provides electronic delivery of the insurance 
policy to a policyholder (or the person entitled to delivery) must also provide within the 
electronic transmission notice of the policyholder’s right to receive the policy via United 
States mail. Also eliminates a requirement that the insurer provide a paper copy of the policy 
to the insured upon his or her request. 
 Allows a policyholder to select a hurricane deductible greater than 10 percent, reject 
windstorm coverage, or reject contents coverage under a residential property insurance policy 
by typing the existing exclusionary statement language, instead of handwriting it. 
 Provides that s. 627.7152, F.S., governing assignment agreements, applies to instruments that 
assign or transfer post-loss benefits to a service provider that provides scopes of service or 
provides inspection services. 
 Provides that the term “assignment agreement” does not include an instrument by which a 
licensed public adjuster is compensated for public adjuster services. 
 Requires that an assignee must provide the notice of intent to initiate litigation to the name 
and mailing address designated by the insurer in the policy forms if notice is sent by certified 
mail, return receipt requested, or to the e-mail address designated by the insurer in the policy 
forms if notice is sent by electronic delivery. 
 Requires that an automobile policy that does not provide coverage for bodily injury liability 
and property damage liability include notice accompanying the declarations page that the 
policy does not provide such coverages and does not comply with any financial responsibility 
laws. Such policies generally cover antique motor vehicles. 
 Authorizes the exemption of licensed personal lines and general lines agents from 
salesperson licensing requirements to solicit, negotiate, advertise, or sell motor vehicle 
service agreements, home warranty contracts, and service agreement contracts. 
 
The bill takes effect July 1, 2022, except as otherwise provided.  BILL: CS/SB 468   	Page 3 
 
II. Present Situation: 
The Florida Hurricane Catastrophe Fund (FHCF) 
The FHCF is a tax-exempt
1
 fund created in 1993
2
 after Hurricane Andrew
3
 as a form of 
mandatory reinsurance for residential property insurers. The FHCF is administered by the State 
Board of Administration (SBA)
4
 and is a tax-exempt source of reimbursement to property 
insurers for a selected percentage (45, 75, or 90 percent)
5
 of hurricane losses above the insurer’s 
retention (deductible). The FHCF provides insurers an additional source of reinsurance that is 
less expensive than what is available in the private market, enabling insurers to generally write 
more residential property insurance in the state than would otherwise be written. Because of the 
low cost of coverage from the FHCF, the fund acts to lower residential property insurance 
premiums for consumers. 
 
All insurers admitted to do business in this state writing residential property insurance, that 
includes wind coverage, must buy reimbursement coverage (reinsurance) on their residential 
property exposure through the FHCF.
6
 The FHCF is authorized by statute to sell $17 billion of 
mandatory layer coverage.
7
 Each insurer that purchases coverage may receive up to its 
proportional share of the $17 billion mandatory layer of coverage based upon the insurer’s share 
of the actual premium paid for the contract year, multiplied by the claims paying capacity of the 
fund. Each insurer may select a reimbursement contract wherein the FHCF promises to 
reimburse the insurer for 45 percent, 75 percent, or 90 percent of covered losses, plus 10 percent
8
 
of the reimbursed losses for loss adjustment expenses.
9
 
 
The FHCF must charge insurers the actuarially indicated premium
10
 for the coverage provided, 
based on hurricane loss projection models found acceptable by the Florida Commission on 
Hurricane Loss Projection Methodology.
11
 The actuarially indicated premium is an amount 
determined by the principles of actuarial science to be adequate to pay current and future 
obligations and expenses of the fund.
12
 In practice, each insurer pays the FHCF annual 
reimbursement premiums that are proportionate to each insurer’s share of the FHCF’s risk 
exposure. Historically, FHCF coverage generally costs less than private reinsurance because the 
fund is a tax-exempt non-profit corporation and does not charge a risk load as it relates to 
overhead and operating expenses incurred by other private insurers.
13
 
                                                
1
 Section 215.555(1)(f), F.S. 
2
 Chapter 93-409, Laws of Fla. 
3
 Ed Rappaport, Preliminary Report, Hurricane Andrew (updated Dec. 10, 1993; addendum Feb. 7, 2005), 
https://www.nhc.noaa.gov/1992andrew.html. 
4
 State Board of Administration of Florida, About the SBA, https://www.sbafla.com/fsb/ (last visited March 23, 2021). 
5
 Section 215.555(2)(e), F.S. 
6
 See s. 215.555(4)(a), F.S. 
7
 Section 215.555(4)(c)1., F.S. 
8
 Section 215.555(4)(b)1., F.S. 
9
 Loss adjustment expenses are costs incurred by insurers when investigating, adjusting, and processing a claim. 
10
 Section 215.555(5)(a), F.S. 
11
 See, Florida Commission on Hurricane Loss Methodology, https://www.sbafla.com/method/ (last visited March 23, 2021). 
12
 Section 215.555(2)(a), F.S. 
13
 State Board of Administration of Florida, Florida Hurricane Catastrophe Fund, 2016 Annual Report, 
https://www.sbafla.com/fhcf/Portals/FHCF/Content/Reports/Annual/20170606_FHCF_2016_AnnualReport_A.pdf?ver=2017 
-07-06-085215-943 (last visited March 8, 2021).  BILL: CS/SB 468   	Page 4 
 
 
When the moneys in the FHCF are or will be insufficient to cover losses, the law
14
 authorizes the 
FHCF to issue revenue bonds funded by emergency assessments on all lines of insurance except 
medical malpractice and workers compensation.
15 
Emergency assessments may be levied up to 
6 percent of premium for losses attributable to any one contract year, and up to 10 percent of 
premium for aggregate losses from multiple years. The FHCF’s broad-based assessment 
authority is one of the reasons the FHCF was able to obtain an exemption from federal taxation 
from the Internal Revenue Service as an integral part of state government.
16
 
 
Reimbursement of Collateral Protection Insurance 
Collateral protection insurance, sometimes referred to as “lender-placed” or “force-placed” 
insurance, is insurance that is placed by a lender, at the expense of the borrower, to protect the 
lender’s security interest in property pursuant to a loan, such as a home mortgage. Collateral 
protection insurance is placed by the lender when it deems the homeowners’ insurance 
insufficient, usually because the borrower’s insurance policy is lapsed or cancelled. The FHCF 
covers policies of collateral protection insurance if the collateral protection insurance covers a 
personal residence and protects both the borrower’s and the lender’s financial interests in an 
amount at least equal to the coverage for the dwelling in place under the lapsed homeowners 
policy.
17
 
 
Payroll Audits for Construction Classification of Employers 
Florida law currently requires biennial payroll audits for employers in all classes other than 
construction, with factors for more frequent audits, and annual, physical onsite payroll audits for 
employers in the construction class, to ensure that the appropriate premium is charged for 
workers’ compensation coverage.
18
 Section 440.381, F.S., does not provide a minimum premium 
threshold for compliance purposes. 
 
An employer that fails to provide reasonable access to payroll records for an audit must pay the 
insurer a premium not to exceed three times the most recent estimated annual premium.
19
 An 
employer that understates or conceals payroll, misrepresents or conceals employee duties so as to 
avoid proper classification for premium calculations, or misrepresents or conceals information 
pertinent to the computation and application of an experience rating modification factor, must 
pay the insurer a penalty equal to 10 times the amount of the difference in premium paid and the 
amount the employer should have paid, plus reasonable attorney’s fees.
20
 
 
                                                
14
 Section 215.555(6), F.S. 
15
 Section 215.555(6)(b), F.S. 
16
 The U.S. Internal Revenue Service has, by a Private Letter Ruling, authorized the FHCF to issue tax-exempt bonds. The 
initial ruling was granted on March 27, 1998, for 5 years until June 30, 2003. On May 28, 2008, the Internal Revenue Service 
issued a private letter ruling holding that the prior exemption, which was to expire on June 30, 2008, could continue to be 
relied upon on a permanent basis. See Florida Hurricane Catastrophe Fund, Fiscal Year 2009-2010 Annual Report, 14, 
https://www.sbafla.com/fhcf/Portals/FHCF/Content/Reports/Annual/SBA_CATF_Annual_ReportFHCF_Final.pdf?ver=2016
-06-08-121900-647 (last visited March 23, 2021). 
17
 Section 215.555(2)(c), F.S. 
18
 Section 440.381(3), F.S. 
19
 Section 440.381(8), F.S. 
20
 Section 440.381(6)(a), F.S.  BILL: CS/SB 468   	Page 5 
 
The Chief Financial Officer as Agent for Service of Process on Insurers 
Florida’s Chief Financial Officer
21
 (CFO) is the agent for service of process on all insurers 
applying for authority to transact insurance in this state, all licensed nonresident insurance 
agents, all nonresident disability insurance agents licensed pursuant to s. 626.835, F.S., any 
unauthorized insurer under s. 626.906, F.S. or s. 626.937, F.S., domestic reciprocal insurers, 
fraternal benefit societies under ch. 632, F.S., warranty associations under ch. 634, F.S., prepaid 
limited health service organizations under ch. 636, F.S., and persons required to file statements 
under s. 628.461, F.S.
22
  
 
Service of process on the CFO is made by mail, personal service, or internet-based transmission 
system created by the Department of Financial Services (DFS).
23
 Upon receiving service of 
process, the CFO retains a record copy in paper or electronic form and promptly forwards one 
copy of the process documents to the insurer’s designated process agent by registered or certified 
mail.
24
 The CFO may also make the process documents available from a secure website created 
by DFS and provide notice of availability and retrieval instructions to the insurer’s designated 
process agent under s. 624.307(9), F.S. 
 
Under current law, service of process is considered valid and binding service on the insurer at 
such time as the process documents are served on the CFO and sent or made available to the 
insurer pursuant to s. 624.307(9), F.S., rather than at such time the process documents are 
received by the insurer.
25
 The CFO has advised the Office of State Courts Administrator as much 
in communication advising of its role as the statutorily-designated process agent for insurers.
26
   
 
Recent court cases have addressed similar questions related to whether service of process on an 
insurer is perfected at the time served on the CFO or at the time received by the insurer. For 
example, in Markovits,
27
 an uninsured motorist lawsuit that also involved an award of attorney 
fees for a rejected proposal for settlement, the court was asked to determine whether a proposal 
for settlement served on the insurer 91 days after service of the complaint on the CFO but 88 
days after the complaint was forwarded by the CFO to the insurer, constituted valid service 
within a 90-day deadline for proposals for settlement on the insurer. In addition to finding 
statutory authority under s. 624.423(3), F.S., the court ultimately based its decision on s. 
48.151(1), F.S., relating to service on statutory agents for certain persons, citing in part “[w]hen 
any law designates a public officer, board, agency, or commission as agent for service of 
process” and the person or entity so designated is served with process, then “service is valid 
service for all purposes,” and holding that service of process is considered valid and binding on 
the insurer when served on the CFO.
28
  
 
                                                
21
 The CFO’s assistant, deputy, or another person in charge of the office may also serve as the agent for service of process. 
22
 Section 48.151(3), F.S. 
23
 Id. 
24
 Section 624.423(1), F.S. 
25
 Section 624.423(3), F.S. 
26
 Letter to office of State Courts Administrator from John MacIver, General Counsel for DFS (June 22, 2020)(on file with 
the Senate Committee on Banking and Insurance). 
27
 Markovits v. Stater Farm Mutual Automobile Insurance, 235 So.3d 1018 (Fla. 1
st
 DCA 2018). 
28
 Markovitz at 1020.  BILL: CS/SB 468   	Page 6 
 
Electronic Meetings for Public Self-Insurers 
Florida law authorizes two or more local governmental entities to enter into an interlocal 
agreement (fund) for the purpose of securing workers’ compensation payments, or insuring or 
self-insuring real or personal property of every kind and every interest in such property against 
loss or damage from any hazard or cause and against any loss consequential to such loss or 
damage.
29
 
 
For any fund created after October 1, 2004, the fund is subject to the requirements of group self-
insurance funds for the first 5 years of its existence,
30
 including participation in the Florida Self-
Insurance Guaranty Association.
31
 The Florida Self-Insurers Guaranty Association is exempt 
from certain public record requirements under s. 119.07(1), F.S., related to claims and minutes 
meetings, and certain public meeting requirements under s. 286.011, F.S.,
32
 related to discussion 
to claims and other confidential information. Section 286.011, F.S., declares all meetings of any 
board or commission of any state agency or authority or of any agency or authority of any 
county, municipal corporation, or political subdivision, except as otherwise provided in the 
Constitution, including meetings with or attended by any person elected to such board or 
commission, but who has not yet taken office, at which official acts are to be taken to be public 
meetings open to the public at all times. Any resolution, rule, or formal action taken in 
contravention of this provision is not considered binding.
33
 
 
Insurance Adjusters 
Florida law requires all insurance adjusters to be licensed by DFS and appointed by the 
appropriate entity or person
34
 in order to adjust claims. General requirements for licensure 
include submitting an application; paying required fees; satisfying pre-licensing examination 
requirements, when applicable; complying with requirements as to knowledge, experience, or 
instruction; and submitting fingerprints.
35
 
 
Under s. 626.864, F.S., there are both public adjusters and all-lines adjuster license types, with 
all-lines appointments further divided into independent adjusters,
36
 company employee 
adjusters,
37
 and public adjuster apprentices.
38
 The same adjuster may not be concurrently 
licensed as a public adjuster and an all-lines adjuster.
39
 In the case of an all-lines adjuster, the 
adjuster may be appointed as an independent adjuster, company employee adjuster, or public 
adjuster apprentice, but not more than one concurrently.
40
 
                                                
29
 Section 624.4622(1), F.S. 
30
 Section 624.4622(3). F.S. 
31
 Section 624.4621(9). 
32
 Section 440.3851, F.S. 
33
 Section 286.011, F.S. 
34
 See s. 626.015(4), F.S., defining “appointment” as the authority given by an insurer or employer to a licensee to adjust 
claims on behalf of an insurer or employer. 
35
 Section 626.171, F.S. 
36
 Section 626.855, F.S. 
37
 Section 626.856, F.S. 
38
 Section 626.8561, F.S. 
39
 Section 626.864(2), F.S. 
40
 Section 626.864(3), F.S   BILL: CS/SB 468   	Page 7 
 
 
A public adjuster is any person, other than a licensed attorney, who, for compensation, prepares, 
completes, or files an insurance claim form for an insured or third-party claimant in negotiating 
or settling an insurance claim on behalf of an insured or third party.
41
 Public adjusters operate 
independently and are not affiliated with any insurer. 
 
An all-lines adjuster is any person who, for compensation, ascertains and determines the amount 
of any claim, loss, or damage payable under an insurance contract or settles such claim, loss, or 
damage on behalf of a public adjuster or insurer.
42
 
 
An independent adjuster is any person who is self-employed or employed by an independent 
adjusting firm and who works for an insurer to ascertain and determine the amount of an 
insurance claim, loss, or damage, or to settle an insurance claim under an insurance contract.
43
  
 
A company employee adjuster is any person employed in-house by an insurer, or a wholly 
owned subsidiary of the insurer, who ascertains and determines the amount of an insurance 
claim, loss, or damage, or settles such claim, loss or damage.
44
 
 
Regulation of Property Insurance Rates 
Part I of ch. 627, F.S., is the Rating Law
45
 governing property, casualty, and surety insurance 
which covers subjects of insurance resident, located, or to be performed in this state.
46
 The 
Rating Law provides that the rates for all classes of insurance it governs may not be excessive, 
inadequate, or unfairly discriminatory.
47
 Though the terms “rate” and “premium” are often used 
interchangeably, the rating law specifies that “rate” is the unit charge that is multiplied by the 
measure of exposure or amount of insurance specified in the policy to determine the premium, 
which is the consideration paid by the consumer.
48
 
 
All insurers or rating organizations must file rates with the Office of Insurance Regulation (OIR) 
either 90 days before the proposed effective date of a new rate, which is considered a “file and 
use” rate filing, or 30 days after the effective date of a new rate, which is considered a “use and 
file” rate filing. 
 
Upon receiving a rate filing, the OIR reviews the filing to determine if the rate is excessive, 
inadequate, or unfairly discriminatory. The office makes that determination in accordance with 
generally acceptable actuarial techniques and, in a property insurance rate filing, considers the 
following: 
 Past and prospective loss experience. 
 Past and prospective expenses. 
                                                
41
 Section 626.854(1), F.S. 
42
 Section 626.8548, F.S. 
43
 Section 626.855, F.S. 
44
 Section 626.856, F.S. 
45
 Section 627.011, F.S. 
46
 Section 627.021, F.S. 
47
 Section 627.062(1), F.S. 
48
 Section 627.041, F.S.  BILL: CS/SB 468   	Page 8 
 
 The degree of competition among insurers for the risk insured. 
 Investment income reasonably expected by the insurer. 
 The reasonableness of the judgment reflected in the rate filing. 
 Dividends, savings, or unabsorbed premium deposits returned to policyholders. 
 The adequacy of loss reserves. 
 The cost of reinsurance. 
 Trend factors, including trends in actual losses per insured unit for the insurer. 
 Conflagration and catastrophe hazards. 
 Projected hurricane losses. 
 Projected flood losses, if the policy covers the risk of flood. 
 A reasonable margin for underwriting profit and contingencies. 
 Other relevant factors that affect the frequency or severity of claims or expenses. 
 
Florida Commission on Hurricane Loss Projection Methodology 
Projected hurricane losses in a rate filing must be estimated using a model or method found to be 
acceptable or reliable by the Florida Commission on Hurricane Loss Projection Methodology.
49
 
The commission consists of 12 members with expertise in the elements that are used to develop 
computer models to estimate hurricane and flood loss. Members of the commission include State 
University System faculty experts in insurance finance, statistics, computer system design, 
meteorology, and structural engineering; three actuaries; the insurance consumer advocate; the 
director of the FHCF; the Executive Director of Citizens Property Insurance Corporation; and the 
Director of the Division of Emergency Management.
50
 
 
Residential Property Insurance Mitigation Credits, Discounts, or Other Rate Differentials 
Residential property insurance rate filings must account for mitigation measures undertaken by 
policyholders to reduce hurricane losses.
51
 Specifically, the rate filings must include actuarially 
reasonable discounts, credits, or other rate differentials or appropriate reductions in deductibles 
to consumers who implement windstorm damage mitigation techniques to their properties.
52
 
Upon their filing by an insurer or rating organization, OIR determines the discounts, credits, 
other rate differentials and appropriate reductions in deductibles that reflect the full actuarial 
value of such revaluation,
53
 which in turn may be used in rate filings under the Rating Law. 
Windstorm mitigation measures that must be evaluated for purposes of mitigation discounts 
include fixtures or construction techniques that enhance roof strength; roof covering 
performance, roof-to-wall strength; wall-to-floor foundation strength; opening protections; and 
window, door, and skylight strength.
54
  
 
                                                
49
 Section 627.062(2)(b)11., F.S. 
50
 Section 627.0628(2)(b), F.S. 
51
 Section 627.062(2)(j), F.S. 
52
 Section 627.0629(1), F.S. 
53
 Id. 
54
 Id.  BILL: CS/SB 468   	Page 9 
 
Automatic Bank Withdrawal Agreements in the Insurance Context 
Florida law allows insurers and policyholders to enter into automatic bank withdrawal 
agreements for the purpose of paying insurance premiums.
55
 Policyholders generally have the 
option of selecting between payment plans that divide the premium into two or four separate 
payments or in monthly installments. Under current law, insurers must provide the policyholder 
with 15 days advance written notice prior to any automatic bank withdrawal if the premium 
payment increases from the previous withdrawal period by any amount. 
 
By contrast, federal law requires financial institutions to provide 10 days advance written notice 
prior to any automatic bank withdrawal either when the amount varies from the previous 
withdrawal amount, when the amount varies outside a specified range of amounts, or when the 
amount varies from the previous withdrawal amount by an agreed-upon amount.
56
  
 
Citizens Property Insurance Corporation (Citizens) 
Citizens is a state-created, not-for-profit, tax-exempt governmental entity whose public purpose 
is to provide affordable property insurance coverage to those unable to find coverage in the 
voluntary admitted market.
57
 Citizens is not a private insurance company.
58
 Citizens was 
statutorily created in 2002 when the Legislature combined the state’s two insurers of last resort, 
the Florida Residential Property and Casualty Joint Underwriting Association (RPCJUA) and the 
Florida Windstorm Underwriting Association (FWUA). Citizens operates in accordance with the 
provisions in s. 627.351(6), F.S., and is governed by a nine-member Board of Governors
59
 that 
administers its Plan of Operations. The Plan of Operations is reviewed and approved by the 
Financial Services Commission. The President of the Senate, Speaker of the House of 
Representatives, and Chief Financial Officer each appoints two members to the board. The 
Governor appoints three members to the board, one of whom serves solely to advocate for 
consumers. Citizens is subject to regulation by the OIR. 
 
Citizens offers property insurance in three separate accounts. Each account is a separate statutory 
account with separate calculations of surplus and deficits.
60
 Assets may not be commingled or 
used to fund losses in another account.
61
 
 
 The Personal Lines Account (PLA) offers personal lines residential policies that provide 
comprehensive, multiperil coverage statewide, except for those areas contained in the Coastal 
Account. The PLA also writes policies that exclude coverage for wind in areas contained 
within the Coastal Account. Personal lines residential coverage consists of the types of 
coverage provided to homeowners, mobile homeowners, dwellings, tenants, and 
condominium unit owner’s policies. 
                                                
55
 Section  
56
 12 CFR 1005.10(d) 
57
 Admitted market means insurance companies licensed to transact insurance in Florida. 
58
 Section 627.351(6)(a)1., F.S. Citizens is also subject to regulation by the OIR. 
59
 The Governor, the Chief Financial Officer, the President of the Senate, and the Speaker of the House of Representatives 
each appoint two members. 
60
 The Personal Lines Account and the Commercial Lines Account are combined for credit and Florida Hurricane 
Catastrophe Fund coverage. 
61
 Section 627.351(6)(b)2b., F.S.  BILL: CS/SB 468   	Page 10 
 
 The Commercial Lines Account (CLA) offers commercial lines residential and 
nonresidential policies that provide basic perils coverage statewide, except for those areas 
contained in the Coastal Account. The CLA also writes policies that exclude coverage for 
wind in areas contained within the Coastal Account. Commercial lines coverage includes 
commercial residential policies covering condominium associations, homeowners’ 
associations, and apartment buildings. The coverage also includes commercial nonresidential 
policies covering business properties. 
 The Coastal Account offers personal residential, commercial residential, and commercial 
non-residential policies in coastal areas of the state. Citizens must offer policies that solely 
cover the peril of wind (wind only policies) and may offer multiperil policies.
62
  
 
Citizens Eligibility for Commercial Residential Wind-Only Coverage 
In 2014,
63
 the Legislature enacted changes to the statutes governing Citizens that prohibited 
residential condominium associations from obtaining commercial residential property insurance 
policies from Citizens which cover damage only from wind if 50 percent or more of the 
condominiums in the association are rented more than eight times a year for less than 30 days. 
These changes were intended to provide clarity to the classification of transient occupancy risks 
and remove inconsistencies between commercial residential and commercial non-residential 
properties.
64
 Condominiums are presently able to obtain Citizens policies that cover damage 
from multiple perils, including wind. 
 
Delivery of Insurance Policies and Claims Communications 
Under s. 627.421, F.S., Florida law currently requires most insurers
65
 to deliver, mail, or 
electronically transmit the insurance policy to the policyholder within 60 days of such coverage 
taking effect. Policyholders of personal lines policies may elect electronic transmission of policy 
documents; however, for commercial lines policies, policy documents are sent via electronic 
transmission unless the policyholder declines electronic transmission by written or electronic 
communication to the insurer. The policyholder is further entitled to a paper copy of the policy 
upon request.
66
 An insurer that electronically transmits policy documents must include notice of 
the right to receive a paper copy of the policy via United States mail.
67
  
  
Florida law varies with respect to electronic and nonelectronic transmission of claims 
communications. In some cases, e.g, written proof of loss, claims communications must be 
                                                
62
 In August of 2007, Citizens began offering personal and commercial residential multiperil policies in this limited eligibility 
area. Additionally, near the end of 2008, Citizens began offering commercial non-residential multiperil policies in this 
account. 
63
 Chapter 2015-140, L.O.F. 
64
 House Regulatory Affairs Committee, House Bill 1089 Analysis (June 16, 2014) 
https://www.flsenate.gov/Session/Bill/2014/1089/Analyses/h1089z1.IBS.PDF (last visited February 8, 2021). 
65
 Part II of ch. 627, F.S., exempts reinsurers, wet marine and transportation, title, and credit life of credit disability insurers 
from the delivery provisions of s. 627.421, F.S. 
66
 Section 627.421(1), F.S. 
67
 See Id.  BILL: CS/SB 468   	Page 11 
 
nonelectronic,
68
 while on others, e.g. payment of health insurance claims, claims communication 
may be electronic or nonelectronic.
69
 
 
Affirmative Exclusions of Property Insurance Deductibles and Coverages 
A hurricane deductible is the amount paid by the policyholder before the insurer issues any 
payment for damaged caused by a hurricane.
70
 Under Florida law, the hurricane deductible is 
capped at 10 percent of the policy dwelling limits for a covered risk valued at less than $500,000, 
unless the policyholder affirmatively rejects the statutory hurricane deductible limit.
71
 In order to 
do so, the policyholder must personally write and provide the insurer the following statement in 
his or her own handwriting: “I do not want the insurance on my home to pay for the first (specify 
dollar value) of damage from hurricanes. I will pay those costs. My insurance will not.” 
Furthermore, the policyholder and each named insured on the policy must sign and date the 
statement.
72
 
 
Florida law also requires a residential property insurance policy to include windstorm 
coverage
73
, unless the policyholder affirmatively rejects the coverage.
74
 If the policyholder is a 
natural person, the policyholder must personally write and provide the insurer the following 
statement in his or her own handwriting: “I do not want the insurance on my home (home/mobile 
home/condominium unit) to pay for damage from windstorms. I will pay those costs. My 
insurance will not.” Furthermore, the policyholder and each named insured on the policy must 
sign and date the statement.
75
 
 
A similar provision exists in statute for exclusion of contents coverage under a residential 
property insurance policy, except for a condominium unit owner policy or a tenant policy. Under 
s. 627.712(3), F.S., the policyholder must personally write and provide the insurer the following 
statement in his or her own handwriting: “I do not want the insurance on my home 
(home/mobile) to pay for costs to repair or replace any contents that are damaged. I will pay 
those costs. My insurance will not.” Furthermore, the policyholder and each named insured on 
the policy must sign and date the statement. 
 
Assignment of Post-Loss Benefits Under a Property Insurance Policy 
An assignment is the voluntary transfer of the rights of one party under a contract to another 
party. Current law generally allows an insurance policyholder to assign the benefits of the policy, 
                                                
68
 Section 627.425, F.S. 
69
 Section 627.6131, F.S.  
70
 Department of Financial Services, Florida’s Hurricane Deductible 
https://www.myfloridacfo.com/division/consumers/floridashurricanedeductible.htm (last visited November 23, 2021). 
71
 Section 627.701(4)(d), F.S. 
72
 See Id. 
73
 This require does not apply to a risk that is eligible for wind-only coverage from Citizens Property Insurance Corporation. 
Nor does the requirement apply to a risk that is ineligible for Citizens coverage because the risk: (1) is a structure that has a 
dwelling replacement cost of $700,000; (2) is a single condominium unit with a combined dwelling and contents replacement 
cost of $700,000 or more; or (3) is located in the “wind-borne” debris region as defined in s. 1609.2 of the International 
Building Code (2006) and has an insured value on the structure of $750,000 or more.  
74
 Section 627.712, F.S. 
75
 Section 627.712(2)(a)1, F.S.  BILL: CS/SB 468   	Page 12 
 
such as the right to be paid, to another party. This assignment is often called an “assignment of 
benefits” or “AOB.” Once an assignment is made, the assignee can take action to enforce the 
contract. Accordingly, if the benefits are assigned and the insurer refuses to pay, the assignee 
may file a lawsuit against the insurer to recover the insurance benefits.
76
 
 
The Legislature in 2019 enacted s. 627.7152, F.S., which governs the execution of assignment of 
post-loss benefits under a property insurance policy, provides duties that assignees must meet 
when filing a claim under a property insurance policy, provides requirements pursuant to 
litigation brought by assignees under property insurance policies, and revises the standards for 
awarding attorney fees in such litigation. An assignment agreement is any instrument that 
effectuates the assignment, transfer, or acquisition of post-loss benefits to or from a person 
providing services to protect, repair, restore, or replace property, or to mitigate against further 
damage to the property.  
 
Prior to litigation, under s. 627.7152(9), F.S., an assignee must provide the named insured and 
the assignor a written notice of intent to initiate litigation, delivered at least 10 business days 
before filing suit, but not before the insurer has made a determination of coverage. The notice 
must also include a detailed written invoice or estimate of services that includes itemized 
information and proof work was performed in accordance with accepted industry standards. In a 
claim arising under an assignment agreement, the assignee has the burden under 
s. 627.7152(3)(b), F.S., to demonstrate that the insurer is not prejudiced by the assignee’s failure 
to cooperate with the insurer in the claim investigation.  
 
Notice of Limited Coverage for Antique Vehicles 
Some insurers
77
 offer motor vehicle insurance coverage for antique vehicles
78
 that does not 
include mandatory personal injury protection
79
 and property damage liability
80
 coverages, in 
which case Florida law requires the automobile policy to provide notice to the policyholder of 
the limited coverage and its noncompliance with any financial responsibility law.
81
 Such 
coverage is generally appropriate for antique vehicles that are stored in a private collection or as 
part of a public display and are not driven on the roadways of this state. Such notice must be 
stamped or printed in contrasting color from the color used on the policy and placed on the 
policy declaration page and on the back of the policy.
82
 
 
                                                
76
 Nationwide Mutual Insurance Company v. Pinnacle Medical, Inc. 753 So.2d 55, 57 (Fla. 2000)(“The right of assignee to 
sue for breach of contract to enforce assigned rights predates the Florida Constitution”). 
77
 https://www.statefarm.com/insurance/auto/antique-classic-cars (last visited November 29, 2021). 
78
 See section 320.086, F,S. 
79
 Section 627.733, F.S. 
80
 Section 324.022, F.S. 
81
 Section 627.7276(1), F.S. 
82
 Section 627.7276(2), F.S.  BILL: CS/SB 468   	Page 13 
 
Agent Licensing 
General Lines Agent 
A general lines agent
83
 is one who sells the following lines of insurance: property;
84
 casualty,
85
 
including commercial liability insurance underwritten by a risk retention group, a commercial 
self-insurance fund,
86
 or a workers’ compensation self-insurance fund;
87
 surety;
88
 health;
89
 and 
marine.
90
 The general lines agent may only transact health insurance for an insurer that the 
general lines agent also represents for property and casualty insurance.
91
 If the general lines 
agent wishes to represent health insurers that are not also property and casualty insurers, they 
must be licensed as a health insurance agent.
92
 
 
Personal Lines Agent 
A personal lines agent is a general lines agent who is limited to transacting business related to 
property and casualty insurance sold to individuals and families for noncommercial purposes.
93
 
 
Motor Vehicle Servicing Agreements 
Motor vehicle service agreements provide vehicle owners with protection when the 
manufacturer’s warranty expires. A motor vehicle service agreement indemnifies the vehicle 
owner (or holder of the agreement) against loss caused by failure of any mechanical or other 
component part, or any mechanical or other component part that does not function as it was 
originally intended.
94
 Motor vehicle service agreements can only be sold by a licensed and 
appointed salesperson.
95
 Salespersons are licensed in the same manner as insurance 
representatives under ch. 626, F.S., with some exceptions to the requirements applied to 
insurance representatives.
96
 
 
Home Warranty Contracts 
A home warranty is any contract or agreement whereby a person undertakes to indemnify the 
warranty holder against the cost of repair or replacement, or actually furnishes repair or 
replacement, of any structural component or appliance of a home, necessitated by wear and tear 
or an inherent defect of any such structural component or appliance or necessitated by the failure 
of an inspection to detect the likelihood of any such loss.
97
 No person shall solicit, negotiate, or 
                                                
83
 Section 626.015(7), F.S. 
85
 Section 624.605, F.S. 
85
 Section 624.605, F.S. 
86
 As defined in s. 624.462, F.S. 
87
 Pursuant to s. 624.4621, F.S. 
88
 Section 626.606, F.S. 
89
 Section 624.603, F.S. 
90
 Section 624.607, F.S. 
91
 Section 626.827, F.S. 
92
 Section 626.829, F.S. 
93
 Section 626.015(17), F.S. 
94
 Section 634.011(8), F.S. 
95
 Section 634.031, F.S. 
96
 Section 634.171, F.S. 
97
 Section 634.301, F.S.  BILL: CS/SB 468   	Page 14 
 
effectuate home warranty contracts for remuneration in this state unless such person is licensed 
and appointed as a sales representative.
98
 
 
Service Warranty Contracts 
A service warranty is an agreement or maintenance service contract equal to or greater than 
1 year in length to repair, replace, or maintain a consumer product, or for indemnification for 
repair, replacement, or maintenance, for operational or structural failure due to a defect in 
materials or workmanship, normal wear and tear, power surge, or accidental damage from 
handling in return for the payment of a segregated charge by the consumer.
99
 A person or entity 
may not solicit, negotiate, advertise, or effectuate service warranty contracts in this state unless 
the person or entity is licensed and appointed as a sales representative.
100
 
 
III. Effect of Proposed Changes: 
Collateral Protection Insurance 
Section 1 amends s. 215.555, F.S., to require that the FHCF provide reimbursement for a loss 
under collateral protection insurance (also known as lender-placed or force-placed insurance) 
when the coverage amount differs from the coverage amount under the lapsed policy if the 
homeowner received notice of the collateral protection insurance coverage amount, or the 
homeowner requested a different coverage amount from the collateral protection insurer. 
 
This section is effective June 1, 2023. 
 
Payroll Audits for Construction Classification of Employers 
Section 2 amends s. 440.381, F.S., governing payroll audits, provide that current requirements 
under the Workers’ Compensation Law for annual, physical onsite payroll audits of employers in 
the construction class for new and renewal policies will only apply when the estimated annual 
premium is $10,000 or more 
 
Service of Process 
Section 3 amends s. 624.423, F.S., to provide that service of process is considered valid and 
binding on the insurer at the time the process documents are received by, rather than sent to, the 
insurer. Additionally, the section incorporates the secured network process provided for under 
s. 624.307(9), F.S., by providing that process is valid and binding upon being made available on 
the system. 
                                                
98
 Section 634.317, F.S. “sales representative” is any person with whom an insurer or home inspection or warranty 
association has a contract and who is utilized by such insurer or association for the purpose of selling or issuing home 
warranties. The term includes all employees of an insurer or association engaged directly in the sale or issuance of home 
warranties. Section 634.301(12), F.S. 
99
 Section 634.401(13), F.S. 
100
 Section 634.419, F.S. A “sales representative” is any person, retail store, corporation, partnership, or sole proprietorship 
utilized by an insurer or service warranty association for the purpose of selling or issuing service warranties. However, in the 
case of service warranty associations selling service warranties from one or more business locations, the person in charge of 
each location may be considered the sales representative. Section 634.401(12), F.S.  BILL: CS/SB 468   	Page 15 
 
 
This section is effective upon becoming law. 
 
Electronic Meetings of Self-Insured Public Entities 
Section 4 creates s. 624.46227, F.S., to authorize associations, trusts, and pools formed to 
provide self-insurance for public entities to establish a quorum and conduct public business 
through communications media technology. 
 
Company Employee Adjusters 
Section 5 amends s. 626.856, F.S., revising the definition of a “company employee adjuster” in 
the Insurance Adjusters Law, to provide that an all-lines adjuster who is appointed and employed 
by an insurer’s affiliate may serve as a company employee adjuster for the purpose of 
ascertaining and determining the amount of an insurance claim, loss, or damage, or settling such 
claim, loss or damage. 
 
Florida’s Rating Law 
Hurricane Model Averaging and Weighting 
Section 6 amends s. 627.062, F.S., to provide that a residential property insurer’s rate filing may 
estimate projected hurricane losses by using a weighted or straight average of two or more 
methods or models approved by the Commission on Hurricane Loss Projection Methodology. 
 
Residential Property Insurance Mitigation Credits, Discounts, or Other Rate Differentials 
Section 7 amends. s. 627.0629, F.S., to provide that an insurer may file with the Office of 
Insurance Regulation a personal lines residential rating plan that provides premium discounts, 
credits, and other rate differentials based on windstorm construction standards developed by an 
independent, not-for-profit, scientific research organization, if such standards meet statutory 
requirements. 
 
Required Notifications of Automatic Bank Withdrawals 
Section 8 amends s. 627.0065, F.S., governing automatic bank withdrawals agreements between 
insurers and policyholders, to limit the requirement that an insurer must provide a policyholder 
15 days advance written notice of any increase in policy premiums. Instead, notice will only be 
required for premium increases that will result in an increase of the automatic withdrawal of 
more than $10 from the previous withdrawal amount. 
 
Citizens Eligibility for Commercial Residential Wind-Only Coverage 
Section 9 amends s. 627.351, F.S., governing Citizens, to provide that condominium associations 
where 50 percent or more of the condominium units are rented more than eight times per year for 
a period of less than 30 days may be eligible for wind-only Citizens policies. 
  BILL: CS/SB 468   	Page 16 
 
Delivery of Policies and Claims Communications 
Section 10 amends s. 627.421, F.S., to eliminate a requirement that an insurer that provides 
electronic delivery of the insurance policy to a policyholder (or the person entitled to delivery) 
must also provide within the electronic transmission notice of the policyholder’s right to receive 
the policy via United States mail. The section also deletes a requirement that the insurer provide 
a paper copy of the policy to the insured upon his or her request. For personal lines policies, an 
insurer may offer electronic delivery to the policyholder, but electronic delivery may only be 
used if the policyholder elects to receive electronic delivery of the policy. For commercial lines, 
the insurer may use electronic delivery without the consent of the policyholder unless the 
policyholder communicates to the insurer that he or she does not agree to electronic delivery.  
 
Affirmative Exclusions of Property Insurance Deductibles and Coverages 
Section 11 amends s. 627.701, F.S., governing hurricane deductibles in residential property 
insurance policies, to allow a policyholder to type the required statement
101
 which the 
policyholder must complete and sign in order to select a hurricane deductible greater than 10 
percent of the policy dwelling limits on a risk valued at less than $500,000. 
 
Section 12 amends 627.712, F.S., governing windstorm and contents coverage exclusions, to 
allow a policyholder to affirmatively reject windstorm coverage under a residential property 
insurance policy by typing the required statement
102
 which excludes coverage.  
 
The bill also, the bill allows a policyholder, except for a condominium unit owner policy or 
tenant policy, to affirmatively reject contents coverage under a residential property insurance 
policy by typing the required statement
103
 which excludes coverage. 
 
The bill retains current law in both of these statutory sections that allows the policyholder to 
write out the required statements required in these sections. 
 
Notice of Claims Under Assignment Agreements 
Section 13 amends s. 627.7152, F.S., governing residential property insurance and commercial 
property insurance assignment agreements. The bill adds the services of inspection and providing 
a scope of service to the list of services contemplated by the definition of “assignment 
agreement.”  
 
The bill also specifies that the notice of intent to initiate litigation that must be sent by an 
assignee to an insurer must be sent to the name and mailing address designated by the insurer in 
the policy forms if notice is sent by certified mail, return receipt requested, or to the e-mail 
address designated by the insurer in the policy forms if notice is sent by electronic delivery. 
                                                
101
 “I do not want the insurance on my home to pay for the first (specify dollar value) of damage from hurricanes. I will may 
those costs. My insurance will not.” 
102
 “I do not want the insurance on my (home/mobile home/condominium unit) to pay for damage from windstorms. I will 
pay those costs. My insurance will not.” 
103
 “I do not want the insurance on my (home/mobile home) to pay for the costs to repair or replace any contents that are 
damaged. I will pay those costs. My insurance will not.”  BILL: CS/SB 468   	Page 17 
 
 
This section is effective upon becoming law. 
 
Notice of Limited Coverage for Antique Vehicles 
Section 14 amends s. 627.7276, F.S., to require that an automobile policy that does not provide 
coverage for bodily injury liability and property damage liability include notice accompanying 
the declarations page that the policy does not provide such coverages and does not comply with 
any financial responsibility laws. Such policies generally cover antique motor vehicles. 
 
Agent Licensing 
Motor Vehicle Service Agreements 
Section 15 amends s. 634.171, F.S., to provide that a licensed personal lines or general lines 
agent is exempt from salesperson licensing requirements to solicit, negotiate, advertise, or sell 
motor vehicle service agreements. 
 
Home Warranty Contracts 
Section 16 amends s. 634.317, F.S., to provide that a licensed personal lines or general lines 
agent is exempt from salesperson licensing requirements to solicit, negotiate, advertise, or sell 
home warranty contracts. 
 
Service Warranty Contracts 
Section 17 amends s. 634.419, F.S., to provide that a licensed personal lines or general lines 
agent is exempt from salesperson licensing requirements to solicit, negotiate, advertise, or sell 
service warranty contracts. 
 
Reenactments 
Section 18 reenacts s. 624.424(10), F.S., related to insurer’s annual statements, to incorporate 
amendments made to s. 215.555, F.S., which address collateral protection insurance coverage 
amounts.  
 
This section is effective June 1, 2023. 
 
Section 19 reenacts s. 627.351(6)(v), F.S., related to Citizens Property Insurance Corporation, to 
incorporate amendments made to s. 215.555, F.S., which address collateral protection insurance 
coverage amounts.  
 
This section is effective June 1, 2023. 
 
Section 20 reenacts s. 626.865(1)(e), F.S., related to company employee adjusters, to incorporate 
amendments made to s. 626.865, F.S., which address insurer affiliates. 
  BILL: CS/SB 468   	Page 18 
 
Section 21 reenacts paragraph (1)(d) and subsection (2) of section 627.7153, F.S., which 
addresses policies restricting assignments of post-loss benefits under a property insurance policy, 
to incorporate amendments made to s. 627.7152, F.S., which address assignment agreements. 
 
This section is effective upon becoming law. 
 
Effective Date 
Section 22 provides that except as otherwise expressly provided in this act, and except for this 
section, which takes effect upon this act become law, this act is effective July 1, 2022. 
IV. Constitutional Issues: 
A. Municipality/County Mandates Restrictions: 
None. 
B. Public Records/Open Meetings Issues: 
None. 
C. Trust Funds Restrictions: 
None. 
D. State Tax or Fee Increases: 
None. 
E. Other Constitutional Issues: 
None. 
V. Fiscal Impact Statement: 
A. Tax/Fee Issues: 
None. 
B. Private Sector Impact: 
None. 
C. Government Sector Impact: 
None. 
VI. Technical Deficiencies: 
None.  BILL: CS/SB 468   	Page 19 
 
VII. Related Issues: 
None. 
VIII. Statutes Affected: 
This bill substantially amends the following sections of the Florida Statutes: 215.555, 440.381, 
624.423, 626.856, 627.062, 627.0629, 627.0665, 627.351, 627.421, 627.701, 627.712, 627.7152, 
627.7276, 634.171, 634.317, 634.419, 624.424, 626.865, and 627.7153. 
 
This bill creates section 624.46227 of the Florida Statutes. 
IX. Additional Information: 
A. Committee Substitute – Statement of Changes: 
(Summarizing differences between the Committee Substitute and the prior version of the bill.) 
CS by Banking and Insurance on December 1, 2021: 
The committee substitute: 
 Excludes any instrument by which a licensed public adjust receives any 
compensation, payment, commission, fee, or other thing of value for providing public 
adjuster services from the definition of “assignment agreement.” 
B. Amendments: 
None. 
This Senate Bill Analysis does not reflect the intent or official position of the bill’s introducer or the Florida Senate.