HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 1 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S A bill to be entitled 1 An act relating to insurer accountability; amending s. 2 624.307, F.S.; authorizing electronic responses to 3 certain requests from the Division of Consumer 4 Services of the Department of Financial Services 5 concerning consumer complaints; revising the timeframe 6 in which responses must be made; revising 7 administrative penalties; amending s. 624.315, F.S.; 8 specifying reporting requirements for the Office of 9 Insurance Regulation in the office's annual report 10 relating to the enforcement of insurer compliance; 11 creating s. 624.3152, F.S.; specifying requirements 12 for the office to report quarterly to the Legislature 13 relating to the enforcement of insurer compliance; 14 amending s. 624.316, F.S.; revising the minimum 15 frequency and the time coverage of insurer 16 examinations by the office; requiring the office to 17 create, and the Financial Services Commission to adopt 18 by rule, a specified methodology for scheduling and 19 conducting examinations of insurers and certain other 20 entities; providing construction; specifying 21 requirements for such methodology; providing rule 22 requirements; amending s. 624.3161, F.S.; requiring, 23 rather than authorizing, authorized property insurers 24 to be subject to an additional market conduct 25 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 2 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S examination after a hurricane if specified conditions 26 are met; revising the applicability of such 27 conditions; requiring the office to create, and the 28 commission to adopt by rule, a specified methodology 29 for scheduling and conducting market conduct 30 examinations of insurers and certain other entities; 31 providing constructi on; specifying requirements for 32 such methodology; providing rule requirements; 33 amending s. 624.4211, F.S.; revising administrative 34 fines the office may impose in lieu of revocation or 35 suspension; amending s. 626.207, F.S.; revising a 36 condition for disquali fication of an insurance 37 representative applicant or licensee; amending s. 38 626.9521, F.S.; revising and specifying applicable 39 fines for unfair methods of competition and unfair or 40 deceptive acts or practices; amending s. 626.9541, 41 F.S.; providing an additi onal an unfair claim 42 settlement practice by an insurer; prohibiting a 43 director or an officer of an impaired insurer from 44 authorizing or permitting the insurer to pay a bonus 45 to any officer or director of the insurer; providing a 46 criminal penalty; defining the term "bonus"; amending 47 s. 626.989, F.S.; revising a reporting requirement for 48 the department's Division of Investigative and 49 Forensic Services; requiring the division's Bureau of 50 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 3 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S Insurance Fraud to submit an annual performance report 51 to the Legislature; providing report requirements; 52 amending s. 627.0629, F.S.; requiring residential 53 property insurers to provide certain hurricane 54 mitigation discount information to policyholders in a 55 specified manner; specifying requirements for the 56 office in reevaluating and updating certain fixtures 57 and construction techniques; deleting obsolete dates; 58 amending s. 627.351, F.S.; prohibiting Citizens 59 Property Insurance Corporation from determining that a 60 risk is ineligible for coverage solely on a specified 61 basis; providing applicability; amending s. 627.701, 62 F.S.; prohibiting certain deductibles under personal 63 lines residential property insurance policies from 64 being applied under specified circumstances; amending 65 s. 627.70132, F.S.; providing for the tolling of 66 certain timeframes for filing notices of property 67 insurance claims for servicemembers; providing 68 construction; authorizing positions and providing 69 appropriations; providing an effective date. 70 71 Be It Enacted by the Legislature of the State of Florida: 72 73 Section 1. Paragraph (b) of subsection (10) of section 74 624.307, Florida Statutes, is amended to read: 75 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 4 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S 624.307 General powers; duties. — 76 (10) 77 (b) Any person licensed or issued a certificate of 78 authority by the department or the office shall respond, in 79 writing or electronically, to the division within 14 20 days 80 after receipt of a written request for documents and information 81 from the division concerning a consumer complaint. The response 82 must address the issues and allegations raised in the complaint 83 and include any requested documents concerning the consumer 84 complaint not subject to attorney -client or work-product 85 privilege. The division may impose an administrative penalty for 86 failure to comply with this paragraph of up to $5,000 $2,500 per 87 violation upon any entity licensed by the department or the 88 office and $250 for the first violation, $500 for the second 89 violation, and up to $1,000 per for the third or subsequent 90 violation upon any individual licensed by the department or the 91 office. 92 Section 2. Present subsection (4) of section 624.315, 93 Florida Statutes, is redesignated as subsection (5), and a new 94 subsection (4) is added to that section, to read: 95 624.315 Annual report. — 96 (4) The office shall detail all actions to enforce insurer 97 compliance during the previous year. For each of the following, 98 the report must detail the insurer or other licensee or 99 registrant against whom such action was taken; any violation of 100 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 5 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S law or rule by such party and, if so, all information on such 101 violation; and the resolutio n of such action, including any 102 penalties imposed by the office. The report must be published on 103 the website of the office and submitted to the Governor, the 104 President of the Senate, and the Speaker of the House of 105 Representatives on or before February 15 of each year. The 106 report must include, but need not be limited to: 107 (a) The revocation, denial, or suspension of any license 108 or registration issued by the office. 109 (b) All actions taken pursuant to s. 624.310. 110 (c) Fines imposed by the office for violat ions of the 111 Florida Insurance Code. 112 (d) Consent orders entered into by the office. 113 (e) Examinations and investigations conducted and 114 completed by the office pursuant to ss. 624.316 and 624.3161. 115 (f) Investigations conducted and completed, by line of 116 insurance, for which the office found violations of law or rule 117 but did not take enforcement action. 118 Section 3. Section 624.3152, Florida Statutes, is created 119 to read: 120 624.3152 Quarterly report of enforcement activity. —Each 121 quarter, the office shall create a report detailing all actions 122 of the office to enforce insurer compliance. The report must be 123 submitted to the commission, the President of the Senate, the 124 Speaker of the House of Representatives, and the legislative 125 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 6 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S committees with jurisdiction ov er matters of insurance. For each 126 of the following, the report must detail the insurer or other 127 licensee or registrant against whom such action was taken; any 128 violation of law or rule by such party and, if so, all 129 information on such violation; and the res olution of such 130 action, including any penalties imposed by the office. The 131 report is due on or before April 30, July 31, October 31, and 132 January 31, for the immediately preceding quarter. The report 133 must include, but need not be limited to: 134 (1) The revocation, denial, or suspension of any license 135 or registration issued by the office. 136 (2) All actions taken pursuant to s. 624.310. 137 (3) Fines imposed by the office for violations of the 138 Florida Insurance Code. 139 (4) Consent orders entered into by the offic e. 140 (5) Examinations and investigations conducted and 141 completed by the office pursuant to ss. 624.316 and 624.3161. 142 (6) Investigations conducted and completed, by line of 143 insurance, for which the office found violations of law or rule 144 but did not take enforcement action. 145 Section 4. Paragraph (a) of subsection (2) of section 146 624.316, Florida Statutes, is amended, and subsection (3) is 147 added to that section, to read: 148 624.316 Examination of insurers. — 149 (2)(a) Except as provided in paragraph (f), the office may 150 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 7 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S examine each insurer as often as may be warranted for the 151 protection of the policyholders and in the public interest, but 152 must, at a minimum, examine insurers as follows: 153 1. High-risk insurers at least once every 3 years. 154 2. Average-risk insurers at least once every 5 years. 155 3. Low-risk insurers at least once every 7 years and shall 156 examine each domestic insurer not less frequently than once 157 every 5 years. 158 159 The examination shall cover the preceding 5 fiscal years since 160 the last examination of the insurer, except for low-risk 161 insurers, in which case the examination shall cover the 162 preceding 5 fiscal years, and shall be commenced within 12 163 months after the end of the most recent fiscal year being 164 covered by the examination. The examination ma y cover any period 165 of the insurer's operations since the last previous examination. 166 The examination may include examination of events subsequent to 167 the end of the most recent fiscal year and the events of any 168 prior period that affect the present financial condition of the 169 insurer. 170 (3) The office shall create, and the commission shall 171 adopt by rule, a risk -based selection methodology for scheduling 172 and conducting examinations of insurers and other entities 173 subject to this section. This requirement does not restrict the 174 authority of the office to conduct market conduct examinations 175 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 8 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S as often as it deems advisable. Such methodology must include: 176 (a) Use of currently required risk -based capital reports 177 to prioritize financial examinations of insurers when suc h 178 reporting indicates a decline in the insurer's financial 179 condition. 180 (b) Consideration of any downgrade or threatened downgrade 181 in the insurer's financial strength rating. 182 (c) Prioritization of property insurers for which the 183 office identifies signifi cant concerns about an insurer's 184 solvency pursuant to s. 627.7154. 185 (d) Any other conditions the office deems necessary for 186 the protection of the public. 187 188 The office shall present the proposed rule required to implement 189 this subsection to the commission n o later than October 1, 2023. 190 In addition to the methodology required by this subsection, the 191 rule must include a plan to implement the examination schedule 192 in subsection (2). 193 Section 5. Subsection (7) of section 624.3161, Florida 194 Statutes, is amended, and subsection (8) is added to that 195 section, to read: 196 624.3161 Market conduct examinations. — 197 (7) Notwithstanding subsection (1), any authorized insurer 198 transacting property insurance business in this state must may 199 be subject to an additional market c onduct examination after a 200 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 9 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S hurricane if, at any time more than 90 days after the end of the 201 hurricane, the insurer: 202 (a) Is among the top 20 percent of insurers based upon a 203 calculation of the ratio of hurricane -related property insurance 204 claims filed to the number of property insurance policies in 205 force; 206 (b) Is among the top 20 percent of insurers based upon a 207 calculation of the ratio of consumer complaints made to the 208 department to hurricane -related claims; 209 (c) Has made significant payments to its ma naging general 210 agent since the hurricane; or 211 (d) Is identified by the office as necessitating a market 212 conduct examination exam for any other reason. 213 214 All relevant criteria under this section and s. 624.316 shall be 215 applied to the market conduct examinat ion under this subsection. 216 Such an examination must be initiated within 18 months after the 217 landfall of a hurricane that results in an executive order or a 218 state of emergency issued by the Governor. This requirement does 219 not limit in any way the authority of the office to conduct at 220 any time a market conduct examination of a property insurer in 221 the aftermath of a hurricane. An examination of an insurer under 222 this subsection must also include an examination of its managing 223 general agent as if it were the ins urer. 224 (8) The office shall create, and the commission shall 225 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 10 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S adopt by rule, a risk -based selection methodology for scheduling 226 and conducting market conduct examinations of insurers and other 227 entities regulated by the office. This requirement does not 228 restrict the authority of the office to conduct market conduct 229 examinations as often as it deems necessary. Under such 230 selection methodology, the office must initiate a market conduct 231 examination if any of the following conditions exist relating to 232 an insurer or other entity regulated by the office: 233 (a) An insurance regulator in another state has initiated 234 or taken regulatory action against the insurer or entity, 235 including, but not limited to: 236 1. A licensure denial, suspension, or revocation; 237 2. Imposition of an administrative fine; or 238 3. Issuance of a cease and desist order, consent order, or 239 other order regarding an action or omission of the insurer or 240 entity. 241 (b) Given the insurer's market share in this state, the 242 department or the office has receiv ed a disproportionate number 243 of the following types of claims -handling complaints against the 244 insurer: 245 1. Failure to timely communicate with respect to claims; 246 2. Failure to timely pay claims; 247 3. Untimely payments giving rise to the payment of 248 statutory interest; 249 4. Failure to adjust and pay claims in accordance with the 250 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 11 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S terms and conditions of the policy or contract and in compliance 251 with state law; 252 5. Violations of the Unfair Insurance Trade Practices Act 253 as provided in part IX of chapter 626; 254 6. Failure to use licensed and duly appointed claims 255 adjusters; 256 7. Failure to maintain reasonable claims records; or 257 8. Failure to adhere to the company's claims -handling 258 manual. 259 (c) The results of a National Association of Insurance 260 Commissioners Market Conduct Annual Statement indicate that the 261 insurer is a negative outlier with regard to particular metrics. 262 (d) There is evidence that the insurer is engaged in a 263 pattern or practice of violations of the Unfair Insurance Trade 264 Practices Act. 265 (e) Any other conditions the office deems necessary for 266 the protection of the public. 267 268 The office shall present the proposed rule required to implement 269 this subsection to the commission no later than October 1, 2023. 270 In addition to the methodology required by this subsection, the 271 rule must provide criteria for how the office will determine 272 that it has received a disproportionate number of the claims -273 handling complaints described in paragraph (b). 274 Section 6. Section 624.4211, Florida Statutes, is amended 275 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 12 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S to read: 276 624.4211 Administrative fine in lieu of suspension or 277 revocation.— 278 (1) If the office finds that one or more grounds exist for 279 the discretionary revocation or suspension of a certificate of 280 authority issued under this chapter, the office may, in l ieu of 281 such revocation or suspension, impose a fine upon the insurer. 282 (2)(a) With respect to a any nonwillful violation, such 283 fine may not exceed: 284 1. Twenty-five thousand dollars per violation, up to an 285 aggregate amount of $100,000 for all nonwillful violations 286 arising out of the same action, related to a covered loss or 287 claim caused by an emergency for which the Governor declared a 288 state of emergency pursuant to s. 252.36. 289 2. Twelve thousand five hundred dollars $5,000 per 290 violation, up to. In no event shall such fine exceed an 291 aggregate amount of $50,000 $20,000 for all other nonwillful 292 violations arising out of the same action. 293 (b) If an insurer discovers a nonwillful violation, the 294 insurer shall correct the violation and, if restitution is due , 295 make restitution to all affected persons. Such restitution shall 296 include interest at 12 percent per year from either the date of 297 the violation or the date of inception of the affected person's 298 policy, at the insurer's option. The restitution may be a cre dit 299 against future premiums due provided that interest accumulates 300 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 13 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S until the premiums are due. If the amount of restitution due to 301 any person is $50 or more and the insurer wishes to credit it 302 against future premiums, it shall notify such person that she o r 303 he may receive a check instead of a credit. If the credit is on 304 a policy that is not renewed, the insurer shall pay the 305 restitution to the person to whom it is due. 306 (3)(a) With respect to a any knowing and willful violation 307 of a lawful order or rule of the office or commission or a 308 provision of this code, the office may impose a fine upon the 309 insurer in an amount not to exceed : 310 1. Two hundred thousand dollars for each such violation, 311 up to an aggregate amount of $1 million for all knowing and 312 willful violations arising out of the same action, related to a 313 covered loss or claim caused by an emergency for which the 314 Governor declared a state of emergency pursuant to s. 252.36. 315 2. One hundred thousand dollars $40,000 for each such 316 violation, up to. In no event shall such fine exceed an 317 aggregate amount of $500,000 $200,000 for all other knowing and 318 willful violations arising out of the same action. 319 (b) In addition to such fines, the insurer shall make 320 restitution when due in accordance with subsection ( 2). 321 (4) The failure of an insurer to make restitution when due 322 as required under this section constitutes a willful violation 323 of this code. However, if an insurer in good faith is uncertain 324 as to whether any restitution is due or as to the amount of such 325 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 14 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S restitution, it shall promptly notify the office of the 326 circumstances; and the failure to make restitution pending a 327 determination thereof shall not constitute a violation of this 328 code. 329 Section 7. Paragraph (c) of subsection (3) of section 330 626.207, Florida Statutes, is amended to read: 331 626.207 Disqualification of applicants and licensees; 332 penalties against licensees; rulemaking authority. — 333 (3) An applicant who has been found guilty of or has 334 pleaded guilty or nolo contendere to a crime not included in 335 subsection (2), regardless of adjudication, is subject to: 336 (c) A 7-year disqualifying period for all misdemeanors 337 directly related to the financial services business or any 338 violation of the Florida Insurance Code . 339 Section 8. Subsections (2) and ( 3) of section 626.9521, 340 Florida Statutes, are amended to read: 341 626.9521 Unfair methods of competition and unfair or 342 deceptive acts or practices prohibited; penalties. — 343 (2) Except as provided in subsection (3), any person who 344 violates any provision of t his part is subject to a fine in an 345 amount not greater than $12,500 $5,000 for each nonwillful 346 violation and not greater than $100,000 $40,000 for each willful 347 violation. Fines under this subsection imposed against an 348 insurer may not exceed an aggregate am ount of $50,000 $20,000 349 for all nonwillful violations arising out of the same action or 350 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 15 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S an aggregate amount of $500,000 $200,000 for all willful 351 violations arising out of the same action. The fines may be 352 imposed in addition to any other applicable penalty . 353 (3)(a) If a person violates s. 626.9541(1)(l), the offense 354 known as "twisting," or violates s. 626.9541(1)(aa), the offense 355 known as "churning," the person commits a misdemeanor of the 356 first degree, punishable as provided in s. 775.082, and an 357 administrative fine not greater than $12,500 $5,000 shall be 358 imposed for each nonwillful violation or an administrative fine 359 not greater than $187,500 $75,000 shall be imposed for each 360 willful violation. To impose an administrative fine for a 361 willful violation und er this paragraph, the practice of 362 "churning" or "twisting" must involve fraudulent conduct. 363 (b) If a person violates s. 626.9541(1)(ee) by willfully 364 submitting fraudulent signatures on an application or policy -365 related document, the person commits a felo ny of the third 366 degree, punishable as provided in s. 775.082, and an 367 administrative fine not greater than $12,500 $5,000 shall be 368 imposed for each nonwillful violation or an administrative fine 369 not greater than $187,500 $75,000 shall be imposed for each 370 willful violation. 371 (c) If a person violates any provision of this part and 372 such violation is related to a covered loss or covered claim 373 caused by an emergency for which the Governor declared a state 374 of emergency pursuant to s. 252.36, such person is subjec t to a 375 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 16 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S fine in an amount not greater than $25,000 for each nonwillful 376 violation and not greater than $200,000 for each knowing and 377 willful violation. Fines under this paragraph imposed against an 378 insurer may not exceed an aggregate amount of $100,000 for a ll 379 nonwillful violations arising out of the same action or an 380 aggregate amount of $1 million for all knowing and willful 381 violations arising out of the same action. 382 (d) Administrative fines under paragraphs (a) and (b) this 383 subsection may not exceed an ag gregate amount of $125,000 384 $50,000 for all nonwillful violations arising out of the same 385 action or an aggregate amount of $625,000 $250,000 for all 386 willful violations arising out of the same action. 387 Section 9. Paragraphs (i) and (w) of subsection (1) of 388 section 626.9541, Florida Statutes, are amended to read: 389 626.9541 Unfair methods of competition and unfair or 390 deceptive acts or practices defined. — 391 (1) UNFAIR METHODS OF COMPETITION AND UNFAIR OR DECEPTIVE 392 ACTS.—The following are defined as unfair m ethods of competition 393 and unfair or deceptive acts or practices: 394 (i) Unfair claim settlement practices. — 395 1. Attempting to settle claims on the basis of an 396 application, when serving as a binder or intended to become a 397 part of the policy, or any other ma terial document which was 398 altered without notice to, or knowledge or consent of, the 399 insured; 400 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 17 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S 2. A material misrepresentation made to an insured or any 401 other person having an interest in the proceeds payable under 402 such contract or policy, for the purpose and with the intent of 403 effecting settlement of such claims, loss, or damage under such 404 contract or policy on less favorable terms than those provided 405 in, and contemplated by, such contract or policy; 406 3. Committing or performing with such frequency as to 407 indicate a general business practice any of the following: 408 a. Failing to adopt and implement standards for the proper 409 investigation of claims; 410 b. Misrepresenting pertinent facts or insurance policy 411 provisions relating to coverages at issue; 412 c. Failing to acknowledge and act promptly upon 413 communications with respect to claims; 414 d. Denying claims without conducting reasonable 415 investigations based upon available information; 416 e. Failing to affirm or deny full or partial coverage of 417 claims, and, as to partial coverage, the dollar amount or extent 418 of coverage, or failing to provide a written statement that the 419 claim is being investigated, upon the written request of the 420 insured within 30 days after proof -of-loss statements have been 421 completed; 422 f. Failing to promptly provide a reasonable explanation in 423 writing to the insured of the basis in the insurance policy, in 424 relation to the facts or applicable law, for denial of a claim 425 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 18 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S or for the offer of a compromise settlement; 426 g. Failing to promptly notify t he insured of any 427 additional information necessary for the processing of a claim; 428 h. Failing to clearly explain the nature of the requested 429 information and the reasons why such information is necessary; 430 or 431 i. Failing to pay personal injury protection i nsurance 432 claims within the time periods required by s. 627.736(4)(b). The 433 office may order the insurer to pay restitution to a 434 policyholder, medical provider, or other claimant, including 435 interest at a rate consistent with the amount set forth in s. 436 55.03(1), for the time period within which an insurer fails to 437 pay claims as required by law. Restitution is in addition to any 438 other penalties allowed by law, including, but not limited to, 439 the suspension of the insurer's certificate of authority; or 440 j. Altering or amending an insurance adjuster's report 441 without including on the report or as an addendum to the report 442 a detailed list of all changes made to the report and the 443 identity of the person who ordered each change. Any change that 444 has the effect of reduc ing the estimate of the loss must include 445 a detailed explanation of the reasons why such change was made; 446 or 447 4. Failing to pay undisputed amounts of partial or full 448 benefits owed under first -party property insurance policies 449 within 60 days after an insur er receives notice of a residential 450 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 19 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S property insurance claim, determines the amounts of partial or 451 full benefits, and agrees to coverage, unless payment of the 452 undisputed benefits is prevented by factors beyond the control 453 of the insurer as defined in s. 6 27.70131(5). 454 (w) Soliciting or accepting new or renewal insurance risks 455 or payment of certain bonuses by insolvent or impaired insurer 456 prohibited; penalty. — 457 1. Whether or not delinquency proceedings as to the 458 insurer have been or are to be initiated, b ut while such 459 insolvency or impairment exists, a no director or officer of an 460 insurer, except with the written permission of the office, may 461 not shall authorize or permit the insurer to solicit or accept 462 new or renewal insurance risks in this state after s uch director 463 or officer knew, or reasonably should have known, that the 464 insurer was insolvent or impaired. 465 2. Whether or not delinquency proceedings as to the 466 insurer have been or are to be initiated, but while such 467 insolvency or impairment exists, a dir ector or officer of an 468 impaired insurer may not authorize or permit the insurer to pay 469 a bonus to any officer or director of the insurer "Impaired" 470 includes impairment of capital or surplus, as defined in s. 471 631.011(12) and (13) . 472 3.2. Any such director or officer, upon conviction of a 473 violation of this paragraph, commits is guilty of a felony of 474 the third degree, punishable as provided in s. 775.082, s. 475 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 20 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S 775.083, or s. 775.084. 476 4. As used in this paragraph, the term: 477 a. "Bonus" means a payment that is in addition to an 478 officer's or a director's usual compensation and to any amounts 479 contracted for or otherwise legally due. 480 b. "Impaired" includes impairment of capital or surplus, 481 as defined in s. 631.011(12) and (13). 482 Section 10. Subsection (6) of s ection 626.989, Florida 483 Statutes, is amended, and subsection (10) is added to that 484 section, to read: 485 626.989 Investigation by department or Division of 486 Investigative and Forensic Services; compliance; immunity; 487 confidential information; reports to divisi on; division 488 investigator's power of arrest. — 489 (6)(a) Any person, other than an insurer, agent, or other 490 person licensed under the code, or an employee thereof, having 491 knowledge or who believes that a fraudulent insurance act or any 492 other act or practice which, upon conviction, constitutes a 493 felony or a misdemeanor under the code, or under s. 817.234, is 494 being or has been committed may send to the Division of 495 Investigative and Forensic Services a report or information 496 pertinent to such knowledge or belief and such additional 497 information relative thereto as the department may request. Any 498 professional practitioner licensed or regulated by the 499 Department of Business and Professional Regulation, except as 500 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 21 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S otherwise provided by law, any medical review committee as 501 defined in s. 766.101, any private medical review committee, and 502 any insurer, agent, or other person licensed under the code, or 503 an employee thereof, having knowledge or who believes that a 504 fraudulent insurance act or any other act or practice which, 505 upon conviction, constitutes a felony or a misdemeanor under the 506 code, or under s. 817.234, is being or has been committed shall 507 send to the Division of Investigative and Forensic Services a 508 report or information pertinent to such knowledge or belief and 509 such additional information relative thereto as the department 510 may require. 511 (b) The Division of Investigative and Forensic Services 512 shall review such information or reports and select such 513 information or reports as, in its judgment, may require further 514 investigation. It shall then cause an independent examination of 515 the facts surrounding such information or report to be made to 516 determine the extent, if any, to which a fraudulent insurance 517 act or any other act or practice which, upon conviction, 518 constitutes a felony or a misdemeanor under the code, or under 519 s. 817.234, is being committed. 520 (c) The Division of Investigative and Forensic Services 521 shall report any alleged violations of law which its 522 investigations disclose to the appropriate licensing agency an d 523 state attorney or other prosecuting agency having jurisdiction , 524 including, but not limited to, the statewide prosecutor for 525 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 22 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S crimes that impact two or more judicial circuits in this state, 526 with respect to any such violation, as provided in s. 624.310. 527 If prosecution by the state attorney or other prosecuting agency 528 having jurisdiction with respect to such violation is not begun 529 within 60 days of the division's report, the state attorney or 530 other prosecuting agency having jurisdiction with respect to 531 such violation shall inform the division of the reasons for the 532 lack of prosecution. 533 (10) The Division of Investigative and Forensic Services 534 Bureau of Insurance Fraud shall prepare and submit a performance 535 report to the President of the Senate and the Speaker of the 536 House of Representatives by January 1 of each year. The annual 537 report must include, but need not be limited to: 538 (a) The total number of initial referrals received, cases 539 opened, cases presented for prosecution, cases closed, and 540 convictions resulting from cases presented for prosecution by 541 the Bureau of Insurance Fraud, by type of insurance fraud and 542 circuit. 543 (b) The number of referrals received from insurers, the 544 office, and the Division of Consumer Services of the department 545 and the outcome of those referrals. 546 (c) The number of investigations undertaken by the Bureau 547 of Insurance Fraud which were not the result of a referral from 548 an insurer and the outcome of those referrals. 549 (d) The number of investigations that resulted in a 550 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 23 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S referral to a regulatory agency and the disposition of those 551 referrals. 552 (e) The number of cases presented by the Bureau of 553 Insurance Fraud which local prosecutors or the statewide 554 prosecutor declined to prosecute and the reasons provided for 555 declining prosecution. 556 (f) A summary of the annual report required under s. 557 626.9896. 558 (g) The total number of employees assigned to the Bureau 559 of Insurance Fraud, delineated by location of staff assigned, 560 and the number and location of employees assigned to the Bureau 561 of Insurance Fraud who were assigned to work other types of 562 fraud cases. 563 (h) The average caseload and turnaround time by type of 564 case for each insurance fraud investigator. 565 (i) The training provided during the year to insurance 566 fraud investigators. 567 Section 11. Subsections (1), (3), and (4) of section 568 627.0629, Florida Statutes, are amended to read: 569 627.0629 Residential property insurance; rate filings. — 570 (1) It is the intent of the Legislature that insurers 571 provide savings to consumers who install or imp lement windstorm 572 damage mitigation techniques, alterations, or solutions to their 573 properties to prevent windstorm losses. A rate filing for 574 residential property insurance must include actuarially 575 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 24 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S reasonable discounts, credits, or other rate differentials, or 576 appropriate reductions in deductibles, for properties on which 577 fixtures or construction techniques demonstrated to reduce the 578 amount of loss in a windstorm have been installed or 579 implemented. The fixtures or construction techniques must 580 include, but are not limited to, fixtures or construction 581 techniques that enhance roof strength, roof covering 582 performance, roof-to-wall strength, wall-to-floor-to-foundation 583 strength, opening protection, and window, door, and skylight 584 strength. Credits, discounts, or oth er rate differentials, or 585 appropriate reductions in deductibles, for fixtures and 586 construction techniques that meet the minimum requirements of 587 the Florida Building Code must be included in the rate filing. 588 The office shall determine the discounts, credits , other rate 589 differentials, and appropriate reductions in deductibles that 590 reflect the full actuarial value of such revaluation, which may 591 be used by insurers in rate filings. Effective July 1, 2023, 592 each insurer subject to the requirements of this section must 593 provide information on the insurer's website describing the 594 hurricane mitigation discounts available to policyholders. Such 595 information must be accessible on, or through a hyperlink 596 located on, the home page of the insurer's website or the 597 primary page of the insurer's website for property insurance 598 policyholders or applicants for such coverage in this state. On 599 or before January 1, 2025, and every 5 years thereafter, the 600 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 25 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S office shall reevaluate and update the fixtures or construction 601 techniques demonstrated to reduce the amount of loss in a 602 windstorm and the discounts, credits, other rate differentials, 603 and appropriate reductions in deductibles that reflect the full 604 actuarial value of such fixtures or construction techniques. The 605 office shall adopt ru les and forms necessitated by such 606 reevaluation. 607 (3) A rate filing made on or after July 1, 1995, for 608 mobile home owner insurance must include appropriate discounts, 609 credits, or other rate differentials for mobile homes 610 constructed to comply with America n Society of Civil Engineers 611 Standard ANSI/ASCE 7 -88, adopted by the United States Department 612 of Housing and Urban Development on July 13, 1994, and that also 613 comply with all applicable tie -down requirements provided by 614 state law. 615 (4) The Legislature fin ds that separate consideration and 616 notice of hurricane insurance premiums will assist consumers by 617 providing greater assurance that hurricane premiums are lawful 618 and by providing more complete information regarding the 619 components of property insurance prem iums. Effective January 1, 620 1997, A rate filing for residential property insurance shall be 621 separated into two components, rates for hurricane coverage and 622 rates for all other coverages. A premium notice reflecting a 623 rate implemented on the basis of such a filing shall separately 624 indicate the premium for hurricane coverage and the premium for 625 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 26 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S all other coverages. 626 Section 12. Paragraph (ll) is added to subsection (6) of 627 section 627.351, Florida Statutes, to read: 628 627.351 Insurance risk apportionment pla ns.— 629 (6) CITIZENS PROPERTY INSURANCE CORPORATION. — 630 (ll) The corporation may not determine that a risk is 631 ineligible for coverage with the corporation solely because such 632 risk has unrepaired damage caused by a covered loss that is the 633 subject of a claim that is being serviced by the Florida 634 Insurance Guaranty Association. This paragraph applies to a risk 635 until the earlier of 36 months from the date the Florida 636 Insurance Guaranty Association began servicing such claim or the 637 date the Florida Insurance Gua ranty Association closes the 638 claim. 639 Section 13. Paragraph (a) of subsection (10) of section 640 627.701, Florida Statutes, is amended to read: 641 627.701 Liability of insureds; coinsurance; deductibles. — 642 (10)(a) Notwithstanding any other provision of law, an 643 insurer issuing a personal lines residential property insurance 644 policy may include in such policy a separate roof deductible 645 that meets all of the following requirements: 646 1. The insurer has complied with the offer requirements 647 under subsection (7) re garding a deductible applicable to losses 648 from perils other than a hurricane. 649 2. The roof deductible may not exceed the lesser of 2 650 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 27 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S percent of the Coverage A limit of the policy or 50 percent of 651 the cost to replace the roof. 652 3. The premium that a polic yholder is charged for the 653 policy includes an actuarially sound credit or premium discount 654 for the roof deductible. 655 4. The roof deductible applies only to a claim adjusted on 656 a replacement cost basis. 657 5. The roof deductible does not apply to any of the 658 following events: 659 a. A total loss to a primary structure in accordance with 660 the valued policy law under s. 627.702 which is caused by a 661 covered peril. 662 b. A roof loss resulting from a hurricane as defined in s. 663 627.4025(2)(c). 664 c. A roof loss resultin g from a tree fall or other hazard 665 that damages the roof and punctures the roof deck. 666 d. A roof loss requiring the repair of less than 50 667 percent of the roof. 668 669 If a roof deductible is applied, no other deductible under the 670 policy may be applied to the lo ss or to any other loss to the 671 property caused by the same covered peril . 672 Section 14. Subsection (2) of section 627.70132, Florida 673 Statutes, is amended to read: 674 627.70132 Notice of property insurance claim. — 675 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 28 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S (2) A claim or reopened claim, but not a supplemental 676 claim, under an insurance policy that provides property 677 insurance, as defined in s. 624.604, including a property 678 insurance policy issued by an eligible surplus lines insurer, 679 for loss or damage caused by any peril is barred unless notice 680 of the claim was given to the insurer in accordance with the 681 terms of the policy within 1 year after the date of loss. A 682 supplemental claim is barred unless notice of the supplemental 683 claim was given to the insurer in accordance with the terms of 684 the policy within 18 months after the date of loss. The time 685 limitations of this subsection are tolled during any term of a 686 deployment to a combat zone or combat support posting which 687 materially affects the ability of a servicemember as defined in 688 s. 250.01 to provide notice of a claim, supplemental claim, or 689 reopened claim. 690 Section 15. Chapter 2022-271, Laws of Florida, shall not 691 be construed to impair any right under an insurance contract in 692 effect on or before the effective date of that chapter law. To 693 the extent that chapter 2022-271, Laws of Florida, affects a 694 right under an insurance contract, that chapter law applies to 695 an insurance contract issued or renewed after the applicable 696 effective date provided by the chapter law. This section is 697 intended to clarify existing law and is remedial in nature. 698 Section 16. For the 2023-2024 fiscal year, five positions 699 with associated salary rate of 325,000 are authorized and the 700 HB 7065 2023 CODING: Words stricken are deletions; words underlined are additions. hb7065-00 Page 29 of 29 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S sums of $494,774 in recurring funds and $23,410 in nonrecurring 701 funds are appropriated from the Insurance Regulatory Trust Fund 702 to the Department of Financial Services to implement this act. 703 Section 17. For the 2023-2024 fiscal year, 14 positions 704 with associated salary rate of 840,000 are authorized and the 705 sums of $1,301,672 in recurring funds and $65,548 in 706 nonrecurring funds are appropriated from the Insurance 707 Regulatory Trust Fund to the Office of Insurance Regulation to 708 implement this act. 709 Section 18. This act shall take effect July 1, 2023. 710