Florida 2023 2023 Regular Session

Florida House Bill H7065 Introduced / Bill

Filed 04/14/2023

                       
 
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A bill to be entitled 1 
An act relating to insurer accountability; amending s. 2 
624.307, F.S.; authorizing electronic responses to 3 
certain requests from the Division of Consumer 4 
Services of the Department of Financial Services 5 
concerning consumer complaints; revising the timeframe 6 
in which responses must be made; revising 7 
administrative penalties; amending s. 624.315, F.S.; 8 
specifying reporting requirements for the Office of 9 
Insurance Regulation in the office's annual report 10 
relating to the enforcement of insurer compliance; 11 
creating s. 624.3152, F.S.; specifying requirements 12 
for the office to report quarterly to the Legislature 13 
relating to the enforcement of insurer compliance; 14 
amending s. 624.316, F.S.; revising the minimum 15 
frequency and the time coverage of insurer 16 
examinations by the office; requiring the office to 17 
create, and the Financial Services Commission to adopt 18 
by rule, a specified methodology for scheduling and 19 
conducting examinations of insurers and certain other 20 
entities; providing construction; specifying 21 
requirements for such methodology; providing rule 22 
requirements; amending s. 624.3161, F.S.; requiring, 23 
rather than authorizing, authorized property insurers 24 
to be subject to an additional market conduct 25     
 
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examination after a hurricane if specified conditions 26 
are met; revising the applicability of such 27 
conditions; requiring the office to create, and the 28 
commission to adopt by rule, a specified methodology 29 
for scheduling and conducting market conduct 30 
examinations of insurers and certain other entities; 31 
providing constructi on; specifying requirements for 32 
such methodology; providing rule requirements; 33 
amending s. 624.4211, F.S.; revising administrative 34 
fines the office may impose in lieu of revocation or 35 
suspension; amending s. 626.207, F.S.; revising a 36 
condition for disquali fication of an insurance 37 
representative applicant or licensee; amending s. 38 
626.9521, F.S.; revising and specifying applicable 39 
fines for unfair methods of competition and unfair or 40 
deceptive acts or practices; amending s. 626.9541, 41 
F.S.; providing an additi onal an unfair claim 42 
settlement practice by an insurer; prohibiting a 43 
director or an officer of an impaired insurer from 44 
authorizing or permitting the insurer to pay a bonus 45 
to any officer or director of the insurer; providing a 46 
criminal penalty; defining the term "bonus"; amending 47 
s. 626.989, F.S.; revising a reporting requirement for 48 
the department's Division of Investigative and 49 
Forensic Services; requiring the division's Bureau of 50     
 
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Insurance Fraud to submit an annual performance report 51 
to the Legislature; providing report requirements; 52 
amending s. 627.0629, F.S.; requiring residential 53 
property insurers to provide certain hurricane 54 
mitigation discount information to policyholders in a 55 
specified manner; specifying requirements for the 56 
office in reevaluating and updating certain fixtures 57 
and construction techniques; deleting obsolete dates; 58 
amending s. 627.351, F.S.; prohibiting Citizens 59 
Property Insurance Corporation from determining that a 60 
risk is ineligible for coverage solely on a specified 61 
basis; providing applicability; amending s. 627.701, 62 
F.S.; prohibiting certain deductibles under personal 63 
lines residential property insurance policies from 64 
being applied under specified circumstances; amending 65 
s. 627.70132, F.S.; providing for the tolling of 66 
certain timeframes for filing notices of property 67 
insurance claims for servicemembers; providing 68 
construction; authorizing positions and providing 69 
appropriations; providing an effective date. 70 
 71 
Be It Enacted by the Legislature of the State of Florida: 72 
 73 
 Section 1.  Paragraph (b) of subsection (10) of section 74 
624.307, Florida Statutes, is amended to read: 75     
 
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 624.307  General powers; duties. — 76 
 (10) 77 
 (b)  Any person licensed or issued a certificate of 78 
authority by the department or the office shall respond, in 79 
writing or electronically, to the division within 14 20 days 80 
after receipt of a written request for documents and information 81 
from the division concerning a consumer complaint. The response 82 
must address the issues and allegations raised in the complaint 83 
and include any requested documents concerning the consumer 84 
complaint not subject to attorney -client or work-product 85 
privilege. The division may impose an administrative penalty for 86 
failure to comply with this paragraph of up to $5,000 $2,500 per 87 
violation upon any entity licensed by the department or the 88 
office and $250 for the first violation, $500 for the second 89 
violation, and up to $1,000 per for the third or subsequent 90 
violation upon any individual licensed by the department or the 91 
office. 92 
 Section 2.  Present subsection (4) of section 624.315, 93 
Florida Statutes, is redesignated as subsection (5), and a new 94 
subsection (4) is added to that section, to read: 95 
 624.315  Annual report. — 96 
 (4)  The office shall detail all actions to enforce insurer 97 
compliance during the previous year. For each of the following, 98 
the report must detail the insurer or other licensee or 99 
registrant against whom such action was taken; any violation of 100     
 
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law or rule by such party and, if so, all information on such 101 
violation; and the resolutio n of such action, including any 102 
penalties imposed by the office. The report must be published on 103 
the website of the office and submitted to the Governor, the 104 
President of the Senate, and the Speaker of the House of 105 
Representatives on or before February 15 of each year. The 106 
report must include, but need not be limited to: 107 
 (a)  The revocation, denial, or suspension of any license 108 
or registration issued by the office. 109 
 (b)  All actions taken pursuant to s. 624.310. 110 
 (c)  Fines imposed by the office for violat ions of the 111 
Florida Insurance Code. 112 
 (d)  Consent orders entered into by the office. 113 
 (e)  Examinations and investigations conducted and 114 
completed by the office pursuant to ss. 624.316 and 624.3161. 115 
 (f)  Investigations conducted and completed, by line of 116 
insurance, for which the office found violations of law or rule 117 
but did not take enforcement action. 118 
 Section 3.  Section 624.3152, Florida Statutes, is created 119 
to read: 120 
 624.3152  Quarterly report of enforcement activity. —Each 121 
quarter, the office shall create a report detailing all actions 122 
of the office to enforce insurer compliance. The report must be 123 
submitted to the commission, the President of the Senate, the 124 
Speaker of the House of Representatives, and the legislative 125     
 
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committees with jurisdiction ov er matters of insurance. For each 126 
of the following, the report must detail the insurer or other 127 
licensee or registrant against whom such action was taken; any 128 
violation of law or rule by such party and, if so, all 129 
information on such violation; and the res olution of such 130 
action, including any penalties imposed by the office. The 131 
report is due on or before April 30, July 31, October 31, and 132 
January 31, for the immediately preceding quarter. The report 133 
must include, but need not be limited to: 134 
 (1)  The revocation, denial, or suspension of any license 135 
or registration issued by the office. 136 
 (2)  All actions taken pursuant to s. 624.310. 137 
 (3)  Fines imposed by the office for violations of the 138 
Florida Insurance Code. 139 
 (4)  Consent orders entered into by the offic e. 140 
 (5)  Examinations and investigations conducted and 141 
completed by the office pursuant to ss. 624.316 and 624.3161. 142 
 (6)  Investigations conducted and completed, by line of 143 
insurance, for which the office found violations of law or rule 144 
but did not take enforcement action. 145 
 Section 4.  Paragraph (a) of subsection (2) of section 146 
624.316, Florida Statutes, is amended, and subsection (3) is 147 
added to that section, to read: 148 
 624.316  Examination of insurers. — 149 
 (2)(a)  Except as provided in paragraph (f), the office may 150     
 
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examine each insurer as often as may be warranted for the 151 
protection of the policyholders and in the public interest, but 152 
must, at a minimum, examine insurers as follows: 153 
 1.  High-risk insurers at least once every 3 years. 154 
 2.  Average-risk insurers at least once every 5 years. 155 
 3.  Low-risk insurers at least once every 7 years and shall 156 
examine each domestic insurer not less frequently than once 157 
every 5 years. 158 
 159 
The examination shall cover the preceding 5 fiscal years since 160 
the last examination of the insurer, except for low-risk 161 
insurers, in which case the examination shall cover the 162 
preceding 5 fiscal years, and shall be commenced within 12 163 
months after the end of the most recent fiscal year being 164 
covered by the examination. The examination ma y cover any period 165 
of the insurer's operations since the last previous examination. 166 
The examination may include examination of events subsequent to 167 
the end of the most recent fiscal year and the events of any 168 
prior period that affect the present financial condition of the 169 
insurer. 170 
 (3)  The office shall create, and the commission shall 171 
adopt by rule, a risk -based selection methodology for scheduling 172 
and conducting examinations of insurers and other entities 173 
subject to this section. This requirement does not restrict the 174 
authority of the office to conduct market conduct examinations 175     
 
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as often as it deems advisable. Such methodology must include: 176 
 (a)  Use of currently required risk -based capital reports 177 
to prioritize financial examinations of insurers when suc h 178 
reporting indicates a decline in the insurer's financial 179 
condition. 180 
 (b)  Consideration of any downgrade or threatened downgrade 181 
in the insurer's financial strength rating. 182 
 (c)  Prioritization of property insurers for which the 183 
office identifies signifi cant concerns about an insurer's 184 
solvency pursuant to s. 627.7154. 185 
 (d)  Any other conditions the office deems necessary for 186 
the protection of the public. 187 
 188 
The office shall present the proposed rule required to implement 189 
this subsection to the commission n o later than October 1, 2023. 190 
In addition to the methodology required by this subsection, the 191 
rule must include a plan to implement the examination schedule 192 
in subsection (2). 193 
 Section 5.  Subsection (7) of section 624.3161, Florida 194 
Statutes, is amended, and subsection (8) is added to that 195 
section, to read: 196 
 624.3161  Market conduct examinations. — 197 
 (7)  Notwithstanding subsection (1), any authorized insurer 198 
transacting property insurance business in this state must may 199 
be subject to an additional market c onduct examination after a 200     
 
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hurricane if, at any time more than 90 days after the end of the 201 
hurricane, the insurer: 202 
 (a)  Is among the top 20 percent of insurers based upon a 203 
calculation of the ratio of hurricane -related property insurance 204 
claims filed to the number of property insurance policies in 205 
force; 206 
 (b)  Is among the top 20 percent of insurers based upon a 207 
calculation of the ratio of consumer complaints made to the 208 
department to hurricane -related claims; 209 
 (c)  Has made significant payments to its ma naging general 210 
agent since the hurricane; or 211 
 (d)  Is identified by the office as necessitating a market 212 
conduct examination exam for any other reason. 213 
 214 
All relevant criteria under this section and s. 624.316 shall be 215 
applied to the market conduct examinat ion under this subsection. 216 
Such an examination must be initiated within 18 months after the 217 
landfall of a hurricane that results in an executive order or a 218 
state of emergency issued by the Governor. This requirement does 219 
not limit in any way the authority of the office to conduct at 220 
any time a market conduct examination of a property insurer in 221 
the aftermath of a hurricane. An examination of an insurer under 222 
this subsection must also include an examination of its managing 223 
general agent as if it were the ins urer. 224 
 (8)  The office shall create, and the commission shall 225     
 
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adopt by rule, a risk -based selection methodology for scheduling 226 
and conducting market conduct examinations of insurers and other 227 
entities regulated by the office. This requirement does not 228 
restrict the authority of the office to conduct market conduct 229 
examinations as often as it deems necessary. Under such 230 
selection methodology, the office must initiate a market conduct 231 
examination if any of the following conditions exist relating to 232 
an insurer or other entity regulated by the office: 233 
 (a)  An insurance regulator in another state has initiated 234 
or taken regulatory action against the insurer or entity, 235 
including, but not limited to: 236 
 1.  A licensure denial, suspension, or revocation; 237 
 2.  Imposition of an administrative fine; or 238 
 3.  Issuance of a cease and desist order, consent order, or 239 
other order regarding an action or omission of the insurer or 240 
entity. 241 
 (b)  Given the insurer's market share in this state, the 242 
department or the office has receiv ed a disproportionate number 243 
of the following types of claims -handling complaints against the 244 
insurer: 245 
 1.  Failure to timely communicate with respect to claims; 246 
 2.  Failure to timely pay claims; 247 
 3.  Untimely payments giving rise to the payment of 248 
statutory interest; 249 
 4.  Failure to adjust and pay claims in accordance with the 250     
 
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terms and conditions of the policy or contract and in compliance 251 
with state law; 252 
 5.  Violations of the Unfair Insurance Trade Practices Act 253 
as provided in part IX of chapter 626; 254 
 6.  Failure to use licensed and duly appointed claims 255 
adjusters; 256 
 7.  Failure to maintain reasonable claims records; or 257 
 8.  Failure to adhere to the company's claims -handling 258 
manual. 259 
 (c)  The results of a National Association of Insurance 260 
Commissioners Market Conduct Annual Statement indicate that the 261 
insurer is a negative outlier with regard to particular metrics. 262 
 (d)  There is evidence that the insurer is engaged in a 263 
pattern or practice of violations of the Unfair Insurance Trade 264 
Practices Act. 265 
 (e)  Any other conditions the office deems necessary for 266 
the protection of the public. 267 
 268 
The office shall present the proposed rule required to implement 269 
this subsection to the commission no later than October 1, 2023. 270 
In addition to the methodology required by this subsection, the 271 
rule must provide criteria for how the office will determine 272 
that it has received a disproportionate number of the claims -273 
handling complaints described in paragraph (b). 274 
 Section 6.  Section 624.4211, Florida Statutes, is amended 275     
 
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to read: 276 
 624.4211  Administrative fine in lieu of suspension or 277 
revocation.— 278 
 (1)  If the office finds that one or more grounds exist for 279 
the discretionary revocation or suspension of a certificate of 280 
authority issued under this chapter, the office may, in l ieu of 281 
such revocation or suspension, impose a fine upon the insurer. 282 
 (2)(a) With respect to a any nonwillful violation, such 283 
fine may not exceed: 284 
 1.  Twenty-five thousand dollars per violation, up to an 285 
aggregate amount of $100,000 for all nonwillful violations 286 
arising out of the same action, related to a covered loss or 287 
claim caused by an emergency for which the Governor declared a 288 
state of emergency pursuant to s. 252.36. 289 
 2.  Twelve thousand five hundred dollars $5,000 per 290 
violation, up to. In no event shall such fine exceed an 291 
aggregate amount of $50,000 $20,000 for all other nonwillful 292 
violations arising out of the same action. 293 
 (b) If an insurer discovers a nonwillful violation, the 294 
insurer shall correct the violation and, if restitution is due , 295 
make restitution to all affected persons. Such restitution shall 296 
include interest at 12 percent per year from either the date of 297 
the violation or the date of inception of the affected person's 298 
policy, at the insurer's option. The restitution may be a cre dit 299 
against future premiums due provided that interest accumulates 300     
 
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until the premiums are due. If the amount of restitution due to 301 
any person is $50 or more and the insurer wishes to credit it 302 
against future premiums, it shall notify such person that she o r 303 
he may receive a check instead of a credit. If the credit is on 304 
a policy that is not renewed, the insurer shall pay the 305 
restitution to the person to whom it is due. 306 
 (3)(a) With respect to a any knowing and willful violation 307 
of a lawful order or rule of the office or commission or a 308 
provision of this code, the office may impose a fine upon the 309 
insurer in an amount not to exceed : 310 
 1.  Two hundred thousand dollars for each such violation, 311 
up to an aggregate amount of $1 million for all knowing and 312 
willful violations arising out of the same action, related to a 313 
covered loss or claim caused by an emergency for which the 314 
Governor declared a state of emergency pursuant to s. 252.36. 315 
 2.  One hundred thousand dollars $40,000 for each such 316 
violation, up to. In no event shall such fine exceed an 317 
aggregate amount of $500,000 $200,000 for all other knowing and 318 
willful violations arising out of the same action. 319 
 (b) In addition to such fines, the insurer shall make 320 
restitution when due in accordance with subsection ( 2). 321 
 (4)  The failure of an insurer to make restitution when due 322 
as required under this section constitutes a willful violation 323 
of this code. However, if an insurer in good faith is uncertain 324 
as to whether any restitution is due or as to the amount of such 325     
 
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restitution, it shall promptly notify the office of the 326 
circumstances; and the failure to make restitution pending a 327 
determination thereof shall not constitute a violation of this 328 
code. 329 
 Section 7.  Paragraph (c) of subsection (3) of section 330 
626.207, Florida Statutes, is amended to read: 331 
 626.207  Disqualification of applicants and licensees; 332 
penalties against licensees; rulemaking authority. — 333 
 (3)  An applicant who has been found guilty of or has 334 
pleaded guilty or nolo contendere to a crime not included in 335 
subsection (2), regardless of adjudication, is subject to: 336 
 (c)  A 7-year disqualifying period for all misdemeanors 337 
directly related to the financial services business or any 338 
violation of the Florida Insurance Code . 339 
 Section 8.  Subsections (2) and ( 3) of section 626.9521, 340 
Florida Statutes, are amended to read: 341 
 626.9521  Unfair methods of competition and unfair or 342 
deceptive acts or practices prohibited; penalties. — 343 
 (2)  Except as provided in subsection (3), any person who 344 
violates any provision of t his part is subject to a fine in an 345 
amount not greater than $12,500 $5,000 for each nonwillful 346 
violation and not greater than $100,000 $40,000 for each willful 347 
violation. Fines under this subsection imposed against an 348 
insurer may not exceed an aggregate am ount of $50,000 $20,000 349 
for all nonwillful violations arising out of the same action or 350     
 
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an aggregate amount of $500,000 $200,000 for all willful 351 
violations arising out of the same action. The fines may be 352 
imposed in addition to any other applicable penalty . 353 
 (3)(a)  If a person violates s. 626.9541(1)(l), the offense 354 
known as "twisting," or violates s. 626.9541(1)(aa), the offense 355 
known as "churning," the person commits a misdemeanor of the 356 
first degree, punishable as provided in s. 775.082, and an 357 
administrative fine not greater than $12,500 $5,000 shall be 358 
imposed for each nonwillful violation or an administrative fine 359 
not greater than $187,500 $75,000 shall be imposed for each 360 
willful violation. To impose an administrative fine for a 361 
willful violation und er this paragraph, the practice of 362 
"churning" or "twisting" must involve fraudulent conduct. 363 
 (b)  If a person violates s. 626.9541(1)(ee) by willfully 364 
submitting fraudulent signatures on an application or policy -365 
related document, the person commits a felo ny of the third 366 
degree, punishable as provided in s. 775.082, and an 367 
administrative fine not greater than $12,500 $5,000 shall be 368 
imposed for each nonwillful violation or an administrative fine 369 
not greater than $187,500 $75,000 shall be imposed for each 370 
willful violation. 371 
 (c)  If a person violates any provision of this part and 372 
such violation is related to a covered loss or covered claim 373 
caused by an emergency for which the Governor declared a state 374 
of emergency pursuant to s. 252.36, such person is subjec t to a 375     
 
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fine in an amount not greater than $25,000 for each nonwillful 376 
violation and not greater than $200,000 for each knowing and 377 
willful violation. Fines under this paragraph imposed against an 378 
insurer may not exceed an aggregate amount of $100,000 for a ll 379 
nonwillful violations arising out of the same action or an 380 
aggregate amount of $1 million for all knowing and willful 381 
violations arising out of the same action. 382 
 (d) Administrative fines under paragraphs (a) and (b) this 383 
subsection may not exceed an ag gregate amount of $125,000 384 
$50,000 for all nonwillful violations arising out of the same 385 
action or an aggregate amount of $625,000 $250,000 for all 386 
willful violations arising out of the same action. 387 
 Section 9.  Paragraphs (i) and (w) of subsection (1) of 388 
section 626.9541, Florida Statutes, are amended to read: 389 
 626.9541  Unfair methods of competition and unfair or 390 
deceptive acts or practices defined. — 391 
 (1)  UNFAIR METHODS OF COMPETITION AND UNFAIR OR DECEPTIVE 392 
ACTS.—The following are defined as unfair m ethods of competition 393 
and unfair or deceptive acts or practices: 394 
 (i)  Unfair claim settlement practices. — 395 
 1.  Attempting to settle claims on the basis of an 396 
application, when serving as a binder or intended to become a 397 
part of the policy, or any other ma terial document which was 398 
altered without notice to, or knowledge or consent of, the 399 
insured; 400     
 
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 2.  A material misrepresentation made to an insured or any 401 
other person having an interest in the proceeds payable under 402 
such contract or policy, for the purpose and with the intent of 403 
effecting settlement of such claims, loss, or damage under such 404 
contract or policy on less favorable terms than those provided 405 
in, and contemplated by, such contract or policy; 406 
 3.  Committing or performing with such frequency as to 407 
indicate a general business practice any of the following: 408 
 a.  Failing to adopt and implement standards for the proper 409 
investigation of claims; 410 
 b.  Misrepresenting pertinent facts or insurance policy 411 
provisions relating to coverages at issue; 412 
 c.  Failing to acknowledge and act promptly upon 413 
communications with respect to claims; 414 
 d.  Denying claims without conducting reasonable 415 
investigations based upon available information; 416 
 e.  Failing to affirm or deny full or partial coverage of 417 
claims, and, as to partial coverage, the dollar amount or extent 418 
of coverage, or failing to provide a written statement that the 419 
claim is being investigated, upon the written request of the 420 
insured within 30 days after proof -of-loss statements have been 421 
completed; 422 
 f.  Failing to promptly provide a reasonable explanation in 423 
writing to the insured of the basis in the insurance policy, in 424 
relation to the facts or applicable law, for denial of a claim 425     
 
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or for the offer of a compromise settlement; 426 
 g.  Failing to promptly notify t he insured of any 427 
additional information necessary for the processing of a claim; 428 
 h.  Failing to clearly explain the nature of the requested 429 
information and the reasons why such information is necessary; 430 
or 431 
 i.  Failing to pay personal injury protection i nsurance 432 
claims within the time periods required by s. 627.736(4)(b). The 433 
office may order the insurer to pay restitution to a 434 
policyholder, medical provider, or other claimant, including 435 
interest at a rate consistent with the amount set forth in s. 436 
55.03(1), for the time period within which an insurer fails to 437 
pay claims as required by law. Restitution is in addition to any 438 
other penalties allowed by law, including, but not limited to, 439 
the suspension of the insurer's certificate of authority; or 440 
 j.  Altering or amending an insurance adjuster's report 441 
without including on the report or as an addendum to the report 442 
a detailed list of all changes made to the report and the 443 
identity of the person who ordered each change. Any change that 444 
has the effect of reduc ing the estimate of the loss must include 445 
a detailed explanation of the reasons why such change was made; 446 
or 447 
 4.  Failing to pay undisputed amounts of partial or full 448 
benefits owed under first -party property insurance policies 449 
within 60 days after an insur er receives notice of a residential 450     
 
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property insurance claim, determines the amounts of partial or 451 
full benefits, and agrees to coverage, unless payment of the 452 
undisputed benefits is prevented by factors beyond the control 453 
of the insurer as defined in s. 6 27.70131(5). 454 
 (w)  Soliciting or accepting new or renewal insurance risks 455 
or payment of certain bonuses by insolvent or impaired insurer 456 
prohibited; penalty. — 457 
 1.  Whether or not delinquency proceedings as to the 458 
insurer have been or are to be initiated, b ut while such 459 
insolvency or impairment exists, a no director or officer of an 460 
insurer, except with the written permission of the office, may 461 
not shall authorize or permit the insurer to solicit or accept 462 
new or renewal insurance risks in this state after s uch director 463 
or officer knew, or reasonably should have known, that the 464 
insurer was insolvent or impaired. 465 
 2.  Whether or not delinquency proceedings as to the 466 
insurer have been or are to be initiated, but while such 467 
insolvency or impairment exists, a dir ector or officer of an 468 
impaired insurer may not authorize or permit the insurer to pay 469 
a bonus to any officer or director of the insurer "Impaired" 470 
includes impairment of capital or surplus, as defined in s. 471 
631.011(12) and (13) . 472 
 3.2. Any such director or officer, upon conviction of a 473 
violation of this paragraph, commits is guilty of a felony of 474 
the third degree, punishable as provided in s. 775.082, s. 475     
 
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775.083, or s. 775.084. 476 
 4.  As used in this paragraph, the term: 477 
 a.  "Bonus" means a payment that is in addition to an 478 
officer's or a director's usual compensation and to any amounts 479 
contracted for or otherwise legally due. 480 
 b.  "Impaired" includes impairment of capital or surplus, 481 
as defined in s. 631.011(12) and (13). 482 
 Section 10.  Subsection (6) of s ection 626.989, Florida 483 
Statutes, is amended, and subsection (10) is added to that 484 
section, to read: 485 
 626.989  Investigation by department or Division of 486 
Investigative and Forensic Services; compliance; immunity; 487 
confidential information; reports to divisi on; division 488 
investigator's power of arrest. — 489 
 (6)(a) Any person, other than an insurer, agent, or other 490 
person licensed under the code, or an employee thereof, having 491 
knowledge or who believes that a fraudulent insurance act or any 492 
other act or practice which, upon conviction, constitutes a 493 
felony or a misdemeanor under the code, or under s. 817.234, is 494 
being or has been committed may send to the Division of 495 
Investigative and Forensic Services a report or information 496 
pertinent to such knowledge or belief and such additional 497 
information relative thereto as the department may request. Any 498 
professional practitioner licensed or regulated by the 499 
Department of Business and Professional Regulation, except as 500     
 
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otherwise provided by law, any medical review committee as 501 
defined in s. 766.101, any private medical review committee, and 502 
any insurer, agent, or other person licensed under the code, or 503 
an employee thereof, having knowledge or who believes that a 504 
fraudulent insurance act or any other act or practice which, 505 
upon conviction, constitutes a felony or a misdemeanor under the 506 
code, or under s. 817.234, is being or has been committed shall 507 
send to the Division of Investigative and Forensic Services a 508 
report or information pertinent to such knowledge or belief and 509 
such additional information relative thereto as the department 510 
may require. 511 
 (b) The Division of Investigative and Forensic Services 512 
shall review such information or reports and select such 513 
information or reports as, in its judgment, may require further 514 
investigation. It shall then cause an independent examination of 515 
the facts surrounding such information or report to be made to 516 
determine the extent, if any, to which a fraudulent insurance 517 
act or any other act or practice which, upon conviction, 518 
constitutes a felony or a misdemeanor under the code, or under 519 
s. 817.234, is being committed. 520 
 (c) The Division of Investigative and Forensic Services 521 
shall report any alleged violations of law which its 522 
investigations disclose to the appropriate licensing agency an d 523 
state attorney or other prosecuting agency having jurisdiction , 524 
including, but not limited to, the statewide prosecutor for 525     
 
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crimes that impact two or more judicial circuits in this state, 526 
with respect to any such violation, as provided in s. 624.310. 527 
If prosecution by the state attorney or other prosecuting agency 528 
having jurisdiction with respect to such violation is not begun 529 
within 60 days of the division's report, the state attorney or 530 
other prosecuting agency having jurisdiction with respect to 531 
such violation shall inform the division of the reasons for the 532 
lack of prosecution. 533 
 (10)  The Division of Investigative and Forensic Services 534 
Bureau of Insurance Fraud shall prepare and submit a performance 535 
report to the President of the Senate and the Speaker of the 536 
House of Representatives by January 1 of each year. The annual 537 
report must include, but need not be limited to: 538 
 (a)  The total number of initial referrals received, cases 539 
opened, cases presented for prosecution, cases closed, and 540 
convictions resulting from cases presented for prosecution by 541 
the Bureau of Insurance Fraud, by type of insurance fraud and 542 
circuit. 543 
 (b)  The number of referrals received from insurers, the 544 
office, and the Division of Consumer Services of the department 545 
and the outcome of those referrals. 546 
 (c)  The number of investigations undertaken by the Bureau 547 
of Insurance Fraud which were not the result of a referral from 548 
an insurer and the outcome of those referrals. 549 
 (d)  The number of investigations that resulted in a 550     
 
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referral to a regulatory agency and the disposition of those 551 
referrals. 552 
 (e)  The number of cases presented by the Bureau of 553 
Insurance Fraud which local prosecutors or the statewide 554 
prosecutor declined to prosecute and the reasons provided for 555 
declining prosecution. 556 
 (f)  A summary of the annual report required under s. 557 
626.9896. 558 
 (g)  The total number of employees assigned to the Bureau 559 
of Insurance Fraud, delineated by location of staff assigned, 560 
and the number and location of employees assigned to the Bureau 561 
of Insurance Fraud who were assigned to work other types of 562 
fraud cases. 563 
 (h)  The average caseload and turnaround time by type of 564 
case for each insurance fraud investigator. 565 
 (i)  The training provided during the year to insurance 566 
fraud investigators. 567 
 Section 11.  Subsections (1), (3), and (4) of section 568 
627.0629, Florida Statutes, are amended to read: 569 
 627.0629  Residential property insurance; rate filings. — 570 
 (1)  It is the intent of the Legislature that insurers 571 
provide savings to consumers who install or imp lement windstorm 572 
damage mitigation techniques, alterations, or solutions to their 573 
properties to prevent windstorm losses. A rate filing for 574 
residential property insurance must include actuarially 575     
 
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reasonable discounts, credits, or other rate differentials, or 576 
appropriate reductions in deductibles, for properties on which 577 
fixtures or construction techniques demonstrated to reduce the 578 
amount of loss in a windstorm have been installed or 579 
implemented. The fixtures or construction techniques must 580 
include, but are not limited to, fixtures or construction 581 
techniques that enhance roof strength, roof covering 582 
performance, roof-to-wall strength, wall-to-floor-to-foundation 583 
strength, opening protection, and window, door, and skylight 584 
strength. Credits, discounts, or oth er rate differentials, or 585 
appropriate reductions in deductibles, for fixtures and 586 
construction techniques that meet the minimum requirements of 587 
the Florida Building Code must be included in the rate filing. 588 
The office shall determine the discounts, credits , other rate 589 
differentials, and appropriate reductions in deductibles that 590 
reflect the full actuarial value of such revaluation, which may 591 
be used by insurers in rate filings. Effective July 1, 2023, 592 
each insurer subject to the requirements of this section must 593 
provide information on the insurer's website describing the 594 
hurricane mitigation discounts available to policyholders. Such 595 
information must be accessible on, or through a hyperlink 596 
located on, the home page of the insurer's website or the 597 
primary page of the insurer's website for property insurance 598 
policyholders or applicants for such coverage in this state. On 599 
or before January 1, 2025, and every 5 years thereafter, the 600     
 
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office shall reevaluate and update the fixtures or construction 601 
techniques demonstrated to reduce the amount of loss in a 602 
windstorm and the discounts, credits, other rate differentials, 603 
and appropriate reductions in deductibles that reflect the full 604 
actuarial value of such fixtures or construction techniques. The 605 
office shall adopt ru les and forms necessitated by such 606 
reevaluation. 607 
 (3)  A rate filing made on or after July 1, 1995, for 608 
mobile home owner insurance must include appropriate discounts, 609 
credits, or other rate differentials for mobile homes 610 
constructed to comply with America n Society of Civil Engineers 611 
Standard ANSI/ASCE 7 -88, adopted by the United States Department 612 
of Housing and Urban Development on July 13, 1994, and that also 613 
comply with all applicable tie -down requirements provided by 614 
state law. 615 
 (4)  The Legislature fin ds that separate consideration and 616 
notice of hurricane insurance premiums will assist consumers by 617 
providing greater assurance that hurricane premiums are lawful 618 
and by providing more complete information regarding the 619 
components of property insurance prem iums. Effective January 1, 620 
1997, A rate filing for residential property insurance shall be 621 
separated into two components, rates for hurricane coverage and 622 
rates for all other coverages. A premium notice reflecting a 623 
rate implemented on the basis of such a filing shall separately 624 
indicate the premium for hurricane coverage and the premium for 625     
 
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all other coverages. 626 
 Section 12.  Paragraph (ll) is added to subsection (6) of 627 
section 627.351, Florida Statutes, to read: 628 
 627.351  Insurance risk apportionment pla ns.— 629 
 (6)  CITIZENS PROPERTY INSURANCE CORPORATION. — 630 
 (ll)  The corporation may not determine that a risk is 631 
ineligible for coverage with the corporation solely because such 632 
risk has unrepaired damage caused by a covered loss that is the 633 
subject of a claim that is being serviced by the Florida 634 
Insurance Guaranty Association. This paragraph applies to a risk 635 
until the earlier of 36 months from the date the Florida 636 
Insurance Guaranty Association began servicing such claim or the 637 
date the Florida Insurance Gua ranty Association closes the 638 
claim. 639 
 Section 13.  Paragraph (a) of subsection (10) of section 640 
627.701, Florida Statutes, is amended to read: 641 
 627.701  Liability of insureds; coinsurance; deductibles. — 642 
 (10)(a)  Notwithstanding any other provision of law, an 643 
insurer issuing a personal lines residential property insurance 644 
policy may include in such policy a separate roof deductible 645 
that meets all of the following requirements: 646 
 1.  The insurer has complied with the offer requirements 647 
under subsection (7) re garding a deductible applicable to losses 648 
from perils other than a hurricane. 649 
 2.  The roof deductible may not exceed the lesser of 2 650     
 
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percent of the Coverage A limit of the policy or 50 percent of 651 
the cost to replace the roof. 652 
 3.  The premium that a polic yholder is charged for the 653 
policy includes an actuarially sound credit or premium discount 654 
for the roof deductible. 655 
 4.  The roof deductible applies only to a claim adjusted on 656 
a replacement cost basis. 657 
 5.  The roof deductible does not apply to any of the 658 
following events: 659 
 a.  A total loss to a primary structure in accordance with 660 
the valued policy law under s. 627.702 which is caused by a 661 
covered peril. 662 
 b.  A roof loss resulting from a hurricane as defined in s. 663 
627.4025(2)(c). 664 
 c.  A roof loss resultin g from a tree fall or other hazard 665 
that damages the roof and punctures the roof deck. 666 
 d.  A roof loss requiring the repair of less than 50 667 
percent of the roof. 668 
 669 
If a roof deductible is applied, no other deductible under the 670 
policy may be applied to the lo ss or to any other loss to the 671 
property caused by the same covered peril . 672 
 Section 14.  Subsection (2) of section 627.70132, Florida 673 
Statutes, is amended to read: 674 
 627.70132  Notice of property insurance claim. — 675     
 
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 (2)  A claim or reopened claim, but not a supplemental 676 
claim, under an insurance policy that provides property 677 
insurance, as defined in s. 624.604, including a property 678 
insurance policy issued by an eligible surplus lines insurer, 679 
for loss or damage caused by any peril is barred unless notice 680 
of the claim was given to the insurer in accordance with the 681 
terms of the policy within 1 year after the date of loss. A 682 
supplemental claim is barred unless notice of the supplemental 683 
claim was given to the insurer in accordance with the terms of 684 
the policy within 18 months after the date of loss. The time 685 
limitations of this subsection are tolled during any term of a 686 
deployment to a combat zone or combat support posting which 687 
materially affects the ability of a servicemember as defined in 688 
s. 250.01 to provide notice of a claim, supplemental claim, or 689 
reopened claim. 690 
 Section 15.  Chapter 2022-271, Laws of Florida, shall not 691 
be construed to impair any right under an insurance contract in 692 
effect on or before the effective date of that chapter law. To 693 
the extent that chapter 2022-271, Laws of Florida, affects a 694 
right under an insurance contract, that chapter law applies to 695 
an insurance contract issued or renewed after the applicable 696 
effective date provided by the chapter law. This section is 697 
intended to clarify existing law and is remedial in nature. 698 
 Section 16.  For the 2023-2024 fiscal year, five positions 699 
with associated salary rate of 325,000 are authorized and the 700     
 
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sums of $494,774 in recurring funds and $23,410 in nonrecurring 701 
funds are appropriated from the Insurance Regulatory Trust Fund 702 
to the Department of Financial Services to implement this act. 703 
 Section 17.  For the 2023-2024 fiscal year, 14 positions 704 
with associated salary rate of 840,000 are authorized and the 705 
sums of $1,301,672 in recurring funds and $65,548 in 706 
nonrecurring funds are appropriated from the Insurance 707 
Regulatory Trust Fund to the Office of Insurance Regulation to 708 
implement this act. 709 
 Section 18.  This act shall take effect July 1, 2023. 710