Florida 2023 2023 Regular Session

Florida Senate Bill S0622 Analysis / Analysis

Filed 04/03/2023

                    The Florida Senate 
BILL ANALYSIS AND FISCAL IMPACT STATEMENT 
(This document is based on the provisions contained in the legislation as of the latest date listed below.) 
Prepared By: The Professional Staff of the Committee on Banking and Insurance  
 
BILL: SB 622 
INTRODUCER:  Senator Yarborough 
SUBJECT:  Continuing Care Contracts 
DATE: April 4, 2023 
 
 ANALYST STAFF DIRECTOR  REFERENCE  	ACTION 
1. Johnson Knudson BI Pre-meeting 
2.     AEG   
3.     FP  
 
I. Summary: 
SB 622 revises many provisions of ch. 651, F.S., of the Insurance Code governing continuing 
care retirement communities (CCRC), which are regulated by the Office of Insurance Regulation 
(OIR). The CCRCs provide lifelong housing, household assistance, and nursing care in exchange 
for a significant entrance fee and monthly fees. A CCRC can include an independent living 
apartment or house, as well as an assisted living facility or a nursing home. The CCRCs may also 
offer at-home programs that provide residents CCRC services while continuing to live in their 
own homes until they are ready to move to the CCRC. The CCRCs appeal to older Americans 
because they offer an independent lifestyle for as long as possible but also provide the 
reassurance that, as residents age or become unable to care for themselves, they will receive the 
additional care they need. The bill provides the following changes relating to CCRCs: 
 
Regulatory Oversight 
 Revises standards and requirements of a feasibility study that must be submitted to the OIR 
as part of an expansion application. The bill no longer requires an independent certified 
public accountant to prepare an independent evaluation or examination opinion of the 
underlying assumptions used as a basis for the forecasts or projections in the study and that 
the assumptions are reasonable and proper and the project as proposed is feasible. Instead, a 
feasibility study can be prepared by an independent consultant. The scope of the study is 
revised so that the preparer would no longer need to certify that the study's assumptions are 
reasonable and proper, and the project, as proposed, is feasible. 
 Makes it easier for a provider to access escrowed resident fees as part of an expansion, 
allowing access to the escrowed funds once 75 percent of the proposed units have been 
reserved rather than once payment in full has been received for 50 percent of the units.  
 Reduces the time for OIR to approve or deny an expansion application from 45 days to 30 
days from the date the application is deemed complete. 
 Specifies that when a provider is using an escrow account held pursuant to a trust indenture 
or mortgage lien to meet its minimum liquid reserve requirement, the trust indenture, loan 
REVISED:   BILL: SB 622   	Page 2 
 
agreement, or escrow agreement must require that the provider, trustee, lender, escrow agent, 
or another person designated to act in their place notify OIR in writing at least 10 days before 
the withdrawal of any portion of the debt service reserve funds required to meet the 
provider's minimum liquid reserve requirement. Further, the notice must include an affidavit 
sworn to by the provider, the trustee, or a person designated to act in their place which 
includes the amount of the scheduled debt service payment, the payment due date, the 
amount of the withdrawal, the accounts from which the withdrawal will be made, and a plan 
with a schedule for replenishing the withdrawn funds. 
 Removes the requirement for a provider to obtain prior approval from OIR to withdraw funds 
from a debt service reserve required to be escrowed pursuant to a trust indenture of mortgage 
lien if the funds will be used to pay delinquent principal and interest payments. 
 Expands the types of financial institutions that can provide a letter of credit to a provider to 
satisfy its minimum liquid reserve requirements by adding state-chartered financial 
institutions as well as federally-chartered financial institutions.  
 Allows a provider to assess a cancellation penalty against a person who signs residency 
contract and rescinds it within seven days if the person had previously signed a reservation 
agreement and did not cancel it within 30 days. 
 Requires OIR examinations of CCRCs to be commenced within 12 months after the end of 
the most recent fiscal year covered by the examination. Further, the scope of the examination 
is limited to events subsequent to the end of the most recent fiscal year and the events of any 
prior period, which affects the present financial condition of the provider. 
 
Transparency for Residents 
 
 Clarifies that a resident is eligible to participate in residents’ council matter, including 
elections, if the person meets the definition of a resident, as provided in s. 651.011, F.S. 
 Requires a provider that owns or operates more than one facility in Florida to have a 
designated resident representative at each facility. 
 Requires that the designated resident representative be notified by the provider at least 14 
days in advance of any meeting of the full governing body at which the annual budget and 
proposed changes in resident fees or services are on the agenda or will be discussed so that 
the resident can attend and participate in that portion of the meeting. 
 Requires each facility to provide written notice to the president or chair of the residents’ 
council within 10 business days after a change in management. 
 Requires each facility to provide a copy of the OIR final examination report and corrective 
action plan, if applicable, to the president or chair of the residents’ council within 60 days 
after issuance of the report. 
II. Present Situation: 
Continuing Care Retirement Communities (CCRC) 
A provider
1
 or a CCRC offers shelter and nursing care or personal services upon the payment of 
an entrance fee.
2
 The CCRCs offer a transitional approach to the aging process, accommodating 
                                                
1
 Section 651.011(23), F.S., defines a provider as an owner or operator that provides continuing care. 
2
 Section 651.011(13), F.S.  BILL: SB 622   	Page 3 
 
residents’ changing level of care. A CCRC can include an independent living apartment or a 
house, as well as an assisted living facility or a nursing home. The CCRCs may also offer at-
home programs that provide residents CCRC services while continuing to live in their own 
homes until they are ready to move to the CCRC.
3
 A CCRC enters into contracts with seniors 
(residents) to provide housing and medical care in exchange for an entrance fee and monthly 
fees. Entrance fees are a significant commitment by the resident as entrance fees range from 
around $100,000 to over $1 million.
4
 
 
Regulation of CCRCs 
In Florida, regulatory oversight responsibility of CCRCs is shared between the Agency for 
Health Care Administration (AHCA) and the Office of Insurance Regulation (OIR).
5
 The OIR 
regulates CCRC providers
6
 as specialty insurers. The AHCA regulates aspects of CCRCs related 
to the provision of health care, such as nursing facilities, assisted living facilities, home health 
agencies, quality of care, and medical facilities.
7
 There are currently 70 licensed continuing care 
retirement communities in Florida.
8
  
 
Oversight by the Office of Insurance Regulation 
The OIR has primary responsibility to license, regulate, and monitor the operation of CCRCs and 
to determine facilities’ financial condition and the management capabilities of their managers 
and owners.
9
 Continuing care services are governed by a contract between the facility and the 
resident of a CCRC, which is subject to approval by the OIR.
10
 As part of the regulation of 
CCRCs, OIR reviews applications for licensure, reviews expansion applications, conducts 
solvency monitoring through the review of financial statements and other documents, monitors 
minimum liquid reserve levels, and conducts examinations of each facility every three to five 
years. It is a felony of the third degree for any person to maintain, enter into, or perform any 
continuing care or continuing care at-home contract without actually having a valid provisional 
COA (Certificate of Authority) or COA. One may not avoid such criminal liability by simply 
being in pursuance of a COA.
11
 
 
In order to operate a CCRC in Florida, a provider must generally obtain from the OIR a 
certificate of authority predicated upon first receiving a provisional certificate of authority.
12
 A 
provisional certificate of authority is issued once a provider meets the requirements prescribed in 
s. 651.023, F.S. The application process for a provisional certificate of authority and a certificate 
of authority involves submitting audited financial reports, feasibility studies, copies of contracts, 
                                                
3
 Sections 651.057 and 651.118, F.S. 
4
 Office of Insurance Regulation, Analysis of SB 622 (Feb. 15, 2023). 
5
 Chapter 651, F.S., and s. 20.121, F.S. 
6
 Section 651.011(12), F.S., a provider means an owner or operator.  
7
 Agency for Health Care Administration available at Consumer Guides | FloridaHealthFinder.gov (last viewed Mar. 21, 
2023) and s. 651.118, F.S. 
8
 Office of Insurance Regulation, Summary and Comparison of CCRC Data (2022) Re-Open Florida Task Force Meeting: 
Insurance (floir.com) last visited (Mar. 23, 2023). 
9
 See ss. 651.021, 651.22, and 651.023, F.S. 
10
 Sections 651.055 and 651.057, F.S. 
11
 Section 651.125, F.S, 
12
 Section 651.022, F.S.  BILL: SB 622   	Page 4 
 
and other information.
13
 Further, the applicant must provide evidence that the applicant is 
reputable and of responsible character.
14
  
 
The issuance of a provisional COA allows the applicant to collect entrance fees and reservation 
deposits from prospective residents. All entrance fees and reservation deposits must be placed in 
an escrow account or on deposit with Department of Financial Services (DFS).
15
 The 
requirements for a provisional COA application and a COA application
16
 require that the 
feasibility study must show projections for the first five years of operations. For a provisional 
COA, the preparer of the feasibility study may be the provider or a contracted third party.
17
 Like 
the provisional COA application, an application for a COA requires the submission of various 
information, such as an audited financial report. For a COA application, a feasibility study must 
be prepared by an independent consultant. If the feasibility study is prepared by an independent 
certified public accountant (CPA), it must contain an examination opinion
18
 or a compilation 
report
19
 containing financial forecasts and projections.  
 
A COA may not be issued until documentation evidencing that the project has a minimum of 50 
percent of the units reserved for which the provider is charging an entrance fee is provided to the 
OIR. For a COA application, in order for a unit to be considered reserved, the provider must 
collect a minimum deposit of the lesser of $40,000 or 10 percent of the entrance fee.
20
  
 
Consolidated Application for a Provisional Certificate of Authority and a Certificate of 
Authority Applications – Section 651.0215, F.S., provides a consolidated application process, 
including requirements for handling escrowed funds, in order for an applicant to obtain a COA 
without first obtaining a provisional COA. The applicant must provide a feasibility study 
prepared by an independent consultant
21
 as well as audited financial statements,
22
 and other 
specified information to the OIR. If the feasibility study is conducted by an independent certified 
public accountant, it must contain an examination report, or a compilation report
23
 acceptable to 
the OIR.   
 
                                                
13
 See ss. 651.021-651.023, F.S. 
14
 Section 651.022(2)(c), F.S. 
15
 Section 651.023(5), F.S. 
16
 Section 651.023, F.S. 
17
 Section 651.022 (3)(j), F.S., provides that the preparer of the feasibility study for a provisional COA may be the provider 
or a contracted third party. 
18
 This is undefined term in ch. 651, F.S. 
19
 An audit is the highest level of assurance service that a CPA performs and is intended to provide a user comfort on the 
accuracy of the financial statements. The CPA performs procedures in order to obtain “reasonable assurance” (defined as a 
high but not absolute level of assurance) about whether the financial statements are free from material misstatement. In 
contrast, the CPA does not obtain any assurance for a compilation because the CPA is not required to verify the accuracy or 
completeness of the information provided or otherwise gather evidence for the purposes of expressing an audit opinion or a 
review conclusion. The compilation report states that the CPA did not audit or review the financial statements and 
accordingly does not express an opinion, a conclusion or provide any assurance on them. See American Institute of Certified 
Public Accountants financial-statement-services-guide.pdf (aicpa.org) (last visited Mar. 18, 2023) 
20
 Section 651.023(4)(b), F.S. 
21
 Section 651.0215(2)(b), F.S. 
22
 Section 651.0215(2)(f), F.S. 
23
 Supra FN 19.  BILL: SB 622   	Page 5 
 
Expansion Applications – Section 651.0246, F.S., specifies the application process and 
information required to obtain approval from OIR for expansion. This section also provides that 
automatic approval is granted for expansions up to 35 percent of the existing units if the provider 
exceeds the statewide median for days cash on hand, debt service coverage ratio, and total 
facility occupancy for the most recent two consecutive reporting periods. In order to obtain this 
automatic approval, the provider must submit a letter to the OIR indicating the planned number 
of units, the proposed sources and uses of funds, and an attestation that they understand and will 
comply with all minimum liquid reserve and escrow account requirements.  
 
A feasibility study, prepared by an independent certified public accountant, is required to be 
submitted as part of an expansion application. The study includes an independent evaluation and 
examination opinion as to whether the assumptions contained in the study are reasonable and that 
the project is feasible.
24
 A minimum of 75 percent of the moneys paid for all or any part of an 
initial entrance fee or reservation deposit collected for units in the expansion and 50 percent of 
the moneys paid for all or any part of an initial fee collected for continuing care at-home 
contracts in the expansion must be placed in an escrow account or on deposit with DFS, as 
prescribed in s. 651.033, F.S.
25
  
 
The provider may secure release of the moneys held in escrow within 7 days after the receipt by 
the OIR of an affidavit by the provider that the following conditions have been satisfied: 
 A certificate of occupancy has been issued. 
 The provider has received payment in full for at least 50 percent of the total units of a 
phase or of the total of the combined phases constructed.  
 Documents evidencing that commitments have been secured or that the provider’s 
long-term financing has been approved by the OIR. 
 Documents evidencing that the provider has sufficient funds to meet the minimum 
liquid reserve requirements of s. 651.035, F.S., which may include funds deposited in 
the initial entrance fee account.
26
  
 
Within 30 days after receipt of an application for expansion, the OIR must examine the 
application and notify the applicant in writing, requesting any additional information.
27
 Within 
15 days after the OIR receives all the requested information, the OIR must notify the applicant in 
writing that the requested information has been received.
28
 If the OIR fails to notify the applicant 
within the 15-day period, the application is deemed complete for purposes of the review.
29
 
Within 45 days of the OIR deeming the application complete, the OIR must complete its review 
and approve an expansion and issue a determination that the application meets all of the 
requirements of law.
30
 
 
                                                
24
 Section 651.0246(2)(a), F.S. 
25
 Section 651.0246(3), F.S. 
26
 Section 651.0246((4), F.S. 
27
 Section 651.0246(5)(a), F.S. 
28
 Id. 
29
 Id. 
30
 Section 651.0246(6), F.S.  BILL: SB 622   	Page 6 
 
Continuing Care Contracts 
All CCRC contracts provide for a refund of a declining portion of the entrance fee if the contract 
is cancelled for reasons other than the death of the resident during the first 4 years of occupancy 
in the CCRC.
31
 However, some contracts may exceed this requirement and contain minimum 
refund provisions that guarantee a refund of a specified portion of the entrance fee upon the 
death of the resident or termination of the contract regardless of the length of occupancy by the 
resident.
32
 The CCRC may assess a forfeiture fee equal to 2 percent of the entrance fee if the 
resident cancels his or her reservation after 30 days for reasons that are within the control of the 
resident.
33
 
 
Reserving and Escrow Requirements 
Section 651.035, F.S., which contains minimum liquid reserve requirements, requires providers 
that do not have a mortgage loan or other financing on the facility to deposit monthly in escrow 
one-twelfth of their annual property tax liability and to pay property taxes out of such escrow. 
Each facility is required to maintain a minimum liquid reserve for operations, debt service, and 
facility upkeep based on the facility's expenses and debt service obligations. OIR approval is 
required to be obtained prior to withdrawing all or a portion of the funds used to satisfy a 
facility's minimum liquid reserve requirement. Facilities who want to use a letter of credit to 
fund their minimum liquid reserve are limited to those institutions that participate in the State of 
Florida Treasury Certificate of Deposit Program.
34
  
 
A provider may withdraw funds held in escrow without the approval of the OIR if the amount 
held in escrow exceeds the requirements of s. 651.035, F.S., and if the withdrawal will not affect 
compliance with this section.
35
 Any other proposed withdrawals are subject to approval by the 
OIR. Within 30 days after a filing for such a request for withdrawal is deemed complete, the OIR 
must notify the provider of its approval or disapproval of the request.
36
  
 
Any increase in the minimum liquid reserve must be funded no later than 61 days after the 
minimum liquid reserve calculation is due to be filed.
37
 If the minimum liquid reserve is less than 
the required minimum amount at the end of any fiscal quarter due to a change in the market 
value of the invested funds, the provider must fund the shortfall within 10 business days.
38
 
Further, the section authorizes OIR authority to require the transfer of reserve funds into the 
custody of the DFS Bureau of Collateral Management if OIR finds that the provider is impaired 
or insolvent in order to ensure the safety of those assets.
39
 
 
Section 651.033, F.S., contains requirements for a provider’s escrow account and the duties that 
apply to escrow agents, including the prohibition that an escrow agent may not release or 
                                                
31
 Section 651.055, F.S. 
32
 Supra FN 4. 
33
 Id. 
34
 Section 651.035(5), F.S. 
35
 Section 651.035(7)(a), F.S. 
36
 Section 651.035(7)(b), F.S. 
37
 Section 651.035(10), F.S. 
38
 Section 651.035(11), F.S. 
39
 Section 651.035(8), F.S.  BILL: SB 622   	Page 7 
 
otherwise allow the transfer of funds without the written approval of the OIR, unless the 
withdrawal is from funds in excess of specified statutory requirements.  
 
Financial Reporting 
Section 651.026, F.S., requires the provider to submit annually the management’s calculation of 
the provider’s debt service coverage ratio, occupancy, and days cash on hand. The OIR is 
required to publish on its website by August 1 of each year an industry report for the preceding 
calendar year that contains the median days cash on hand for all providers, median debt service 
coverage ratio for all providers, and median occupancy rate for all providers by setting 
(independent living, assisted living, skilled nursing, and the entire facility).  
 
Section 651.0261, F.S., requires that each provider must submit a quarterly unaudited financial 
statement of the provider or of the facility, days cash on hand, occupancy, debt service coverage 
ratio, and a detailed listing of the assets maintained in the liquid reserves within 45 days after the 
end of each fiscal quarter.
40
 This information is intended for the OIR to use for monitoring the 
financial condition of a provider or facility on an ongoing basis. If a CCRC falls below the 
thresholds set for two or more of the key indicators (days cash on hand, debt service coverage 
ratio, or occupancy) at the time of the quarterly report, the CCRC must submit to the OIR an 
explanation of the circumstances and a description of the actions the CCRC will take to meet the 
requirements. The last quarterly statement for a fiscal year is not required if a provider does not 
have pending a regulatory action level event, an impairment, or a corrective action plan.  
 
Section 651.0261, F.S., authorizes the OIR to require monthly reporting of certain information if 
it finds that such information is needed to properly monitor the financial condition of a provider 
or facility, or is otherwise needed to protect the public interest.
41
 The section also specifies 
certain circumstances under which monthly filings may be required, such as a provider being 
subject to delinquency, receivership, or bankruptcy proceedings.
42
  
 
Financial Indicators and Solvency Framework 
Regulatory Action Level Event
43
 – Section 651.034, F.S., provides a framework of required 
actions if a provider falls below specified levels of three key indicators at the time of the annual 
report: occupancy, days cash on hand, and the debt service coverage ratio. The key indicators 
were selected based on their tendency to highlight problematic financial developments. If the 
provider’s performance falls below the specified levels on two of the following three key 
indicators at the time of the annual report, it is considered a “regulatory action level event”: 
 The provider's debt service coverage ratio is less than the greater of the minimum ratio 
specified in the provider's bond covenants or lending agreement for long-term financing or 
1.20:1 as of the most recent annual report filed with the OIR; or, if the provider does not have 
a debt service coverage ratio required by its lending institution, the provider's debt service 
coverage ratio is less than 1.20:1 as of the most recent annual report filed with the OIR; 
 The provider's days cash on hand is less than the greater of the minimum number of days 
cash on hand specified in the provider's bond covenants or lending agreement for long-term 
                                                
40
 Section 651.0261(1), F.S. 
41
 Section 651.0261(2), F.S. 
42
 Section 651.0261(3), F.S. 
43
 Section 651.011(25), F.S., defines “regulatory action level event.”  BILL: SB 622   	Page 8 
 
financing or 100 days. If the provider does not have a days cash on hand required by its 
lending institution, the days cash on hand may not be less than 100 as of the most recent 
annual report filed with the OIR; or, 
 The occupancy of the provider's facility is less than 80 percent averaged over the 12-month 
period immediately preceding the annual report filed with the OIR. 
 
If the provider is a member of an obligated group having cross-collateralized debt, the obligated 
group's debt service coverage ratio and days cash on hand must be used to determine if a 
regulatory action level event has occurred. In the event that a regulatory action level event 
occurs, the provider is required to submit a corrective action plan; the OIR is required to perform 
an examination or analysis of the provider; and the OIR is required to issue a corrective order 
specifying any corrective actions that the OIR determines are required. For new CCRCs, the OIR 
may exempt a provider from the consequences of a regulatory action level event or impairment 
until the earlier of the CCRC reaching stabilized occupancy, the time projected to achieve 
stabilized occupancy, or five years from the date of issuance of the COA. 
 
Impairment – The bill creates a definition for “impaired” or impairment” to allow for earlier 
intervention by the OIR in an effort to prevent harm to Florida consumers. The impairment 
framework has been an effective tool in preventing, or minimizing the impact of, insurer 
insolvencies. The current intervention framework for CCRCs is triggered only after a provider 
becomes insolvent, meaning it is unable to pay its obligations as they come due in the normal 
course of business. The establishment of the impairment framework will allow the OIR to begin 
partnering with a provider much sooner in order to mitigate or resolve any potential issues that 
would put resident interests in jeopardy. A provider is considered impaired if it fails to hold the 
minimum liquid reserve.
44
 Additionally, a provider without mortgage or bond financing would 
be considered impaired if it does not maintain the specified level of days cash on hand, and a 
provider with mortgage or bond financing would be considered impaired if it does not maintain 
specified levels of days cash on hand and debt service coverage ratio.
45
 If the provider is a 
member of an obligated group having cross-collateralized debt, the obligated group's debt service 
coverage ratio and days cash on hand must be used to determine if the provider is impaired.
46
 
The OIR may forego taking action for up to 180 days after an impairment occurs if the OIR finds 
there is a reasonable expectation that the impairment may be eliminated within the 180-day 
period. 
 
Sections 651.022 and 651.023, F.S., prohibit the OIR from approving an application for a 
provisional COA or COA if it includes in the financing plan any encumbrance on renewal or 
replacement reserves required by ch. 651, F.S. 
 
Section 651.114, F.S., requires that a provider, determined by the OIR to not be in compliance 
with ch. 651, F.S., must submit to the OIR and the Continuing Care Advisory Council a plan for 
obtaining compliance with ch. 651, F.S., and solvency. The OIR is not prohibited from taking 
other regulatory action while a plan for obtaining compliance or solvency is under review.  
 
                                                
44
 Section 651.011(15)(a), F.S. 
45
 Section 651.011(15)(b), F.S. 
46
 Section 651.011(15), F.S.  BILL: SB 622   	Page 9 
 
Section 651.114, F.S., provides circumstances under which OIR’s remedial rights are not 
subordinate to the rights of a trustee or lender. Those circumstances include the following: 
 The provider engaged in the misappropriation, conversion, or illegal commitment or 
withdrawal of minimum liquid reserve or required escrowed funds; 
 The provider refused to be examined by the OIR; or 
 The provider refused to produce any relevant accounts, records, and files requested as part of 
an examination. 
 
Even if the OIR’s remedial rights are suspended, an impaired provider must make available to 
the OIR copies of any corrective action plan approved by the trustee or lender to cure the 
impairment.  
 
Section 651.1065, F.S., requires an impaired or insolvent provider to receive prior approval of 
the OIR before writing new contracts if its proprietor, general partner, member, officer, director, 
trustee, or manager knows, or reasonably should know, that the CCRC is impaired or insolvent, 
even if the provider’s COA has not been formally suspended. This is intended to help protect 
potential residents who may be considering investing substantial funds to enter into a CCRC 
contract. The OIR will have discretion to allow the issuance of new contracts where safeguards 
are adequate. Violating this section is a felony of the third degree. 
 
Examinations of Providers 
Section 651.105, F.S., requires OIR to examine at least once every 3 years any applicant for a 
COA and any provider engaged in the execution of care contracts or engaged in the performance 
of obligations under such contracts. If a provider is accredited under s. 651.028, F.S., such 
examinations must occur at least once every 5 years. Further, any duly authorized officer, 
employee, or agent of the office may have access to, and examine any records, with or without 
advance notice, to secure compliance with, or to prevent a violation of, any provision of this 
chapter.
47
  
 
Rights of Residents; Transparency  
Rights of Residents – The OIR is also authorized to discipline a facility for violations of 
residents’ rights.
48
 These rights include: a right to live in a safe and decent living environment, 
free from abuse and neglect; freedom to participate in and benefit from community services and 
activities and to achieve the highest possible level of independence, autonomy, and interaction 
within the community; and present grievances and recommend changes in policies, procedures, 
and services to the staff of the facility, governing officials, or any other person without restraint, 
interference, coercion, discrimination, or reprisal.
49
 
 
Each CCRC must establish a resident’s council to provide a forum for residents’ input on issues 
that affect the general residential quality of life, such as the facility’s financial trends, and 
problems, as well as proposed changes in policies, programs, and services.
50
 CCRCs are required 
                                                
47
 Section 651.105(2), F.S. 
48
 Section 651.083, F.S.  
49
 Id. 
50
 Section 651.081, F.S.  BILL: SB 622   	Page 10 
 
to maintain and make available certain public information and records, such as records of all cost 
and inspection reports pertaining to that facility, a concise summary of the last examination 
report issued by the OIR, and a summary of the most recent annual statement.
51
 
 
Disclosures and Notices – Chapter 651 requires provider to give many types of notices to the 
residents or residents’ council. These assists residents and prospective residents to remain 
apprised of the status and stability of the provider and to take action to protect their interests. 
 
A provider is required to furnish the following information to the chair of the residents’ council: 
a notice of the issuance of any examination reports, a notice of the initiation of any legal or 
administrative proceedings by the OIR or the DFS, a notice of any change in ownership filing 
submitted to the OIR, and any master plans approved by the provider’s governing board and any 
plans for expansion or phased development.
52
 Additionally, a provider must post in a prominent 
place in the facility a notice that contains the OIR’s website and phone number and the website 
and toll-free consumer helpline for the DFS Division of Consumer Services.
53
 The notice must 
also state that either the OIR or DFS Division of Consumer Services may be contacted for the 
submission of inquiries and complaints with respect to potential violations of law. 
 
Section 651.091(3), F.S., requires the following disclosures to prospective residents: a notice of 
the issuance of any examination reports; a notice of the initiation of any legal or administrative 
proceedings by the OIR or the DFS; notice that, if the resident does not exercise the right to 
rescind a continuing care contract within seven days after executing the contract, the resident's 
funds held in escrow will be released to the provider; a statement that distribution of the 
provider’s assets or income may occur or a statement that such distribution will not occur; and a 
disclosure of any holding company system or obligated group of which the provider is a member. 
Additionally, the provider must obtain written acknowledgment that the prospective resident or 
his or her legal representative received the disclosures required by s. 651.091(3), F.S. 
 
Section 651.055(3), F.S., requires that contracts with a resident disclose that CCRC facilities in 
Florida are regulated by the OIR. Additionally, the contract disclosure must state that “[t]he 
financial structure of a continuing care provider can be complex, and the decision to enter into a 
contract for continuing care is a long-term commitment between a resident and the continuing 
care provider. You may wish to consult an attorney or financial advisor before entering into such 
contract.”  
 
Section 651.111, F.S., provides for the handling of resident complaints against providers, 
including a requirement that the OIR provide a written acknowledgement of any complaint 
within 15 days of receipt of the complaint and a written statement to the complainant specifying 
any violations of law and any actions taken. Such additional procedures will keep residents better 
informed as to the status and outcome of a complaint. 
 
                                                
51
 Section 651.091, F.S. 
52
 Section 651.091(2), F.S. 
53
 Section 651.091, F.S.  BILL: SB 622   	Page 11 
 
Continuing Care Advisory Council 
Section 651.121, F.S., creates the council and provides membership and duties of the ten 
members comprising the council is an advisory contains requirements for membership of the 
Continuing Care Advisory Council. The members include three members representing facilities 
with active COAs, one representative of the business community, one representative of the 
financial community, a certified public accountant, and four residents who hold continuing care 
contracts with a facility certified in Florida. 
 
Department of Financial Services’ Oversight of CCRCs 
The DFS may become involved with a resident after a CCRC contractual agreement has been 
signed by both parties or during a mediation or arbitration process.
54
 Typically, residents will 
contact the DFS Division of Consumer Services, which receives and resolves complaints 
involving products and persons regulated by the OIR or the DFS.
55
 
  
Chapter 631, F.S., governs the rehabilitation and liquidation process for insurers in Florida. 
Federal law provides that insurance companies are not eligible to be a debtor in federal 
bankruptcy proceedings and are instead subject to state laws regarding receivership.
56
 In Florida, 
the Division of Rehabilitation and Liquidation within the DFS is responsible for managing 
insurance companies placed into receivership. The goal of rehabilitation is to return the insurer to 
solvency. The goal of liquidation, however, is to liquidate the business of the insurer and use the 
proceeds to pay claims, including those of policyholders, creditors, and employees. 
 
Emergency Powers of the Governor 
The Governor is responsible for meeting the dangers presented to this state and its people by 
emergencies.
57
 “Disaster” means any natural, technological, or civil emergency that causes 
damage of sufficient severity and magnitude to result in a declaration of a state of emergency by 
a county, the Governor, or the President of the United States.
58
 Disasters are identified by the 
severity of resulting damage, as follows: 
 “Catastrophic disaster” means a disaster that will require massive state and federal assistance, 
including immediate military involvement. 
 “Major disaster” means a disaster that will likely exceed local capabilities and require a 
broad range of state and federal assistance. 
 “Minor disaster” means a disaster that is likely to be within the response capabilities of local 
government and to result in only a minimal need for state or federal assistance.
59
 
 
                                                
54
 Rules 69O-193.062 and 69O-193.063, F.A.C. 
55
 Section 624.307, F.S. 
56
 The Bankruptcy Code expressly provides that "a domestic insurance company" may not be the subject of a federal 
bankruptcy proceeding. 11 U.S.C. s. 109(b)(2). The exclusion of insurers from the federal bankruptcy court process is 
consistent with federal policy generally allowing states to regulate the business of insurance. See 15 U.S.C. s. 1012 
(McCarran-Ferguson Act). 
57
 Section 252.36(1), F.S. 
58
 Section 252.34(2), F.S. 
59
 Id.  BILL: SB 622   	Page 12 
 
The term, “emergency,” means any occurrence, or threat thereof, whether natural, technological, 
or manmade, in war or in peace, which results or may result in substantial injury or harm to the 
population or substantial damage to or loss of property.
60
 
 
The Governor may issue executive orders, proclamations, and rules and may amend or rescind 
them.
61
 Such executive orders, proclamations, and rules shall have the force and effect of law. 
An executive order, a proclamation, or a rule must be limited to a duration of not more than 60 
days and may be renewed as necessary during the duration of the emergency,
62
 and identify 
whether the state of emergency is due to a minor, major, or catastrophic event.
63
 If renewed, the 
order, proclamation, or rule must specifically state which provisions are being renewed.
64
 In 
addition to any other powers conferred upon the Governor by law, she or he may: 
suspend the provisions of any regulatory statute prescribing the procedures for conduct of 
state business or the orders or rules of any state agency, if strict compliance with the 
provisions of any such statute, order, or rule would in any way prevent, hinder, or delay 
necessary action in coping with the emergency.
65
 
 
Commissioner of Insurance Regulation; Powers in a State of Emergency 
When the Governor declares a state of emergency pursuant to s. 252.36, F.S., the commissioner 
may issue one or more general orders applicable to all insurance companies, entities, and 
persons, as defined in s. 624.04, that are subject to the Florida Insurance Code and that serve any 
portion of the area of the state under the state of emergency.
66
 An order issued by the 
commissioner becomes effective upon issuance and continues for 120 days unless terminated 
sooner by the commissioner.
67
 The commissioner may extend an order for one additional period 
of 120 days if he or she determines that the emergency conditions that gave rise to the initial 
order still exist. By concurrent resolution, the Legislature may terminate any order issued under 
this section.
68
 
III. Effect of Proposed Changes: 
Section 1 amends s. 651.011, F.S., to create definitions for the following terms: 
 “Designated resident representative” means a resident elected by the residents’ council to 
represent residents on matters related to changes in fees or services as specified in s. 
651.085(2) and (3). 
                                                
60
 Section 252.34(4), F.S. 
61
 An example of an executive order issued by Governor DeSantis, relating to Hurricane Ian  https://www.flgov.com/wp-
content/uploads/2023/03/EO-23-60.pdf (Mar. 17, 2023) (last visited March 23, 2023). 
62
 Section 252.36(1)(b), F.S. 
63
 Section 252.36(4)(c), F.S. 
64
 Section 252.36(6)(a), F.S. 
65
 Id. 
66
 Section 624.04, F.S., “Person” includes an individual, insurer, company, association, organization, Lloyds, society, 
reciprocal insurer or interinsurance exchange, partnership, syndicate, business trust, corporation, agent, general agent, broker, 
service representative, adjuster, and every legal entity.  
67
 An example of an emergency order issued by the commissioner related to Hurricanes Nicole and Ian.   
SKM_80822111012460 (govdelivery.com)  (Nov. 10, 2022) (last visited Mar. 23, 2023).     
68
 Section 252.63, F.S.  BILL: SB 622   	Page 13 
 
 “Residents’ council” means an organized body representing the resident population of a 
certified facility. A residents’ council shall serve as a liaison between residents and the 
appropriate representative of the provider. 
 
Section 2 amends s. 651.0246, F.S., relating to expansions. Subsection (2) removes the 
requirement that an independent certified public accountant (CPA) must conduct the feasibility 
study and replaces the CPA with an independent consultant. Further, the subsection revises the 
scope of the feasibility study prepared by an independent consultant by eliminating the 
requirement that the independent consultant is required to determine whether the underlying 
assumptions are reasonable and proper and the project as proposed is feasible. Currently, the 
feasibility study must include an independent evaluation and examination opinion for the first 5 
years of operations. The term, “examination opinion,” is undefined. If a CPA issues a 
compilation report, the CPA does not obtain any assurance of the underlying financial 
information because the CPA is not required to verify the accuracy or completeness of the 
information provided or otherwise gather evidence for the purposes of expressing an audit 
opinion or a review conclusion. A compilation report must disclose that the CPA did not audit or 
review the financial statements and accordingly does not express an opinion, a conclusion or 
provide any assurance on them. 
 
Subsection (4) is revised to allow a provider to have easier access to escrowed resident fees as 
part of an expansion. The bill provides that the provider can access the escrowed funds once 75 
percent of the proposed units have been reserved rather than only allowing access to the 
escrowed funds if payment in full has been received for 50 percent of the units. 
 
Subsection (6) is revised to reduce the time for OIR to approve or deny an expansion application 
from 45 days to 30 days from the date the application is deemed complete. 
 
Section 3 amends s. 651.026, F.S., relating to annual reports, to clarify that a provider whose 
financial statements are consolidated with other CCRCs, other entities, or are members of an 
obligated group can submit consolidated financial statements to meet its annual reporting 
requirement as long as the combined financial statements also show the individual financial 
statements for each CCRC. 
 
Section 4 amends s. 651.033, F.S., relating to escrow accounts, to expand the number of eligible 
escrow agents by removing the requirement that the financial institution must have a branch in 
Florida. The section also authorizes a provider to hold a resident’s check for 7-day rescission 
period without receiving a request from the resident. 
 
Section 5 amends s. 651.034, F.S., relating to financial and operating requirements. Subsection 
(6) expands the time OIR may exempt a provider from certain regulatory actions, such as the 
submission of a corrective action plan, when the provider's financial results, do not meet certain 
levels. The change in time frame is from 5 years from the date the provider received its 
certificate of occupancy to 5 years after the end of the provider's fiscal year in which the 
certificate of occupancy was issued.  
 
Subsection (4) is amended to authorize OIR to temporarily suspend all or a portion of financial 
and operating requirements due to an extraordinary event rendering the provider incapable of  BILL: SB 622   	Page 14 
 
continuing normal operations such as, but not limited to, a pandemic, a fire, or a federal or state 
executive order declaring a natural disaster which forces the provider to evacuate, curtail 
operations, restrict admissions, or suspend marketing for life safety reasons or repairs related to 
the event. Such temporary suspension may be granted by OIR if the provider submits its annual 
and quarterly reports, meets its minimum liquid reserve requirements, and the provider is not 
insolvent or impaired. The provider is required to comply with any reporting requested by OIR, 
including the estimated time for completing repairs or remediating problems related to 
restrictions on admissions or marketing. When determining whether to grant a suspension of 
specific regulatory requirements, OIR is required to consider any formal action or amendments 
approved by a lender or trustee to the provider's lending agreements or bond covenants as a 
result of the event. 
 
Section 6 amends s. 651. 035, F.S., relating to minimum liquid reserves. Subsection (1) is 
amended to eliminate the requirement for a provider to obtain prior approval from OIR to 
withdraw funds from a debt service reserve required to be escrowed pursuant to a trust indenture 
of mortgage lien if the funds will be used to pay delinquent principal and interest payments.  
 
The subsection requires that when a provider is using an escrow account held pursuant to a trust 
indenture or mortgage lien to meet its minimum liquid reserve requirement, the trust indenture, 
loan agreement, or escrow agreement must require that the provider, trustee, lender, escrow 
agent, or another person designated to act in their place must notify OIR in writing at least 10 
days before the withdrawal of any portion of the debt service reserve funds required to meet the 
provider's minimum liquid reserve requirement. The notice must include an affidavit sworn to by 
the provider, the trustee, or a person designated to act in their place which includes the amount of 
the scheduled debt service payment, the payment due date, the amount of the withdrawal, the 
accounts from which the withdrawal will be made, and a plan with a schedule for replenishing 
the withdrawn funds. If the plan is revised by a consultant that is retained as prescribed in the 
provider's financing documents, the revised plan must be submitted to OIR within 10 days after 
approval by the lender or trustee. 
 
Subsection (5) also expands the types of financial institutions that can provide a letter of credit to 
a provider, and can be used to satisfy its minimum liquid reserve requirement by adding Florida 
banks, Florida savings and loan associations, Florida trust companies, and national banks that are 
chartered and supervised by the Office of the Comptroller of the Currency. 
 
Section 7 amends s. 651.055, F.S., relating to continuing care contracts; right to rescind. The 
section is amended to authorize a provider to assess a cancellation penalty against a person who 
signs residency contract and rescinds it within 7 days if the person had previously signed a 
reservation agreement and did not cancel it within 30 days. A prospective resident who has 
signed a reservation agreement who cancels their agreement after 30 days is generally subject to 
a cancelation penalty. Currently, a person who rescinds a residency contract receives a full 
refund. As a result, a resident who wants to avoid the reservation agreement cancellation penalty 
may sign a residency contract and then rescind the contract 7 days, and receive a full refund. 
This change in this section would not allow this type of transaction to avoid the cancellation 
penalty. 
  BILL: SB 622   	Page 15 
 
Section 8 amends s. 651.081, relating to residents’ council, to clarify that a residents' council can 
establish and maintain its own governance documents, such as bylaws or operating agreements, 
policies, and operating procedures, which may include establishment of committees. It also gives 
a resident the right to participate in residents' council matters including elections. The section 
removes the provision that the residents must allow for open meetings when appropriate. 
 
Section 9 amends s. 651.083, F.S., relating to residents’ rights, to clarify that residents have 
access to ombudsman staff. 
 
Section 10 amends s. 651.085, F.S., relating to quarterly meetings between residents and the 
governing body of the provider, to require that each CCRC have its own designated resident 
representative and to clarify that the designated resident representative must be a resident and is 
to be nominated and elected by the residents' council. This section also clarifies that the 
designated resident representative be notified by the provider at least 14 days in advance of any 
meeting of the full governing body at which the annual budget and proposed changes in resident 
fees or services are on the agenda or will be discussed so that the resident can attend and 
participate in that portion of the meeting. It also requires that any resident who serves as a 
member of a board or governing body of the facility perform their duties in a fiduciary manner, 
including the duty of confidentiality, duty of care, duty of loyalty, and duty of obedience, as 
required of any individual serving on the board or governing body. 
 
Section 11 amends s. 651.091, F.S., relating to availability of reports and records, to require each 
facility to provide a copy of the final examination report and corrective action plans, if 
applicable, to the executive officer of the governing body of the provider and the president or 
chair of the residents' council within 60 days after issuance of the report. It also requires the 
CCRC to notify the president or chair of the residents' council in writing of a change in 
management within 10 business days after the change and to disclose to prospective residents 
whether the provider has one or more residents serving on its board or governing body and 
whether that individual has a vote or is serving in a nonvoting, ex officio capacity. 
 
Section 12 amends s. 651.105, F.S, relating to examinations, to require the OIR that each 
examination must cover the preceding 3 or 5 years of the provider, whichever is applicable, and 
must be commenced with 12 months after the end of the most fiscal year covered by the 
examination. The section provides that the scope of OIR’s examination may include events 
subsequent to the end of the most recent fiscal year and the events of any prior period which 
affects the present financial condition of the provider. Further, the OIR is required to conduct an 
interview with the current president or chair of the residents’ council or their designee, as part of 
the examination.  
 
Section 13 amends s. 651.118, F.S, relating to sheltered beds, to removes the 5-year limit for 
accepting non-residents into sheltered nursing beds if the sheltered beds are designated for post- 
acute care as part of a contractual agreement with a health care delivery system with at least one 
facility licensed under ch. 395, F.S. 
 
Sections 14 and 15 (ss. 651.012 and 651.0261, F.S.) provide conforming changes. 
 
Section 16 provides this act takes effect July 1, 2023.  BILL: SB 622   	Page 16 
 
IV. Constitutional Issues: 
A. Municipality/County Mandates Restrictions: 
None. 
B. Public Records/Open Meetings Issues: 
None. 
C. Trust Funds Restrictions: 
None. 
D. State Tax or Fee Increases: 
None. 
E. Other Constitutional Issues: 
None. 
V. Fiscal Impact Statement: 
A. Tax/Fee Issues: 
None. 
B. Private Sector Impact: 
Providers will be able to access escrowed resident fees as part of expansion sooner since 
the provider can access the escrowed funds once 75 percent of the proposed units have 
been reserved rather than only allowing access if payment in full has been received for 50 
percent of the units. 
 
The bill expands the number of eligible escrow agents by removing the requirement that 
the financial institution must have a branch in Florida.  
 
The bill expands the types of financial institutions that can provide a letter of credit to a 
provider to use to satisfy its minimum liquid reserve requirement by adding Florida 
chartered banks, Florida chartered savings and loan associations, Florida charted trust 
companies, and national banks that are chartered and supervised by the Office of the 
Comptroller of the Currency. 
 
The cost of feasibility studies required as part of an expansion application should 
decrease since the scope and expertise required for the study have been reduced. For 
example, an independent consultant is no longer required to be a certified public 
accountant and the preparer does not have to certify that the study’s assumptions are 
reasonable and the project as proposed is feasible.  BILL: SB 622   	Page 17 
 
C. Government Sector Impact: 
Section 2. This section of the bill reduces the amount of time the OIR has to approve or 
deny an expansion application from 45 days to 30 days from the date the application is 
deemed complete. This reduction in time to approve or deny could be an issue if a 
consent order is issued as part of the application approval process. It is unclear whether 
the OIR would need additional staff to address this potential issue.  
 
Section 12. This section of the bill requires OIR to commence examinations of CCRCs 
within 12 months of the scope period of the examination. Currently, examinations must 
be conducted at least once every 3 years for non-accredited providers and at least once 
every 5 years for accredited providers. The OIR may need additional staff to meet this 
requirement.  
VI. Technical Deficiencies: 
Section 2. The new language in lines 167-176 is ambiguous. As drafted, it seems to say that the 
75 percent requirement applies to a phase or the whole project, but also that it applies separately 
to each phase. Further, the new language is not specific about what reserved means in this 
context. It would be helpful to add a definition for reservation deposit that is consistent how the 
term is used elsewhere in Chapter 651, F.S. Revising the draft language as provided below would 
clarify these issues:  
 
Section 3. This section allows a facility to submit a consolidated financial statement. The 
language at lines 222-227 would require a separate accountant's opinion for each CCRC, which 
is usually not in a consolidated financial statement. 
 
Section 5, the language at lines 284-302, regarding suspending financial and operating 
requirements, is ambiguous. The authority of the Commissioner to waive such reporting 
requirements during a catastrophe may already be addressed in statute. See sections in Present 
Situation regarding the Powers of the Governor and the Commissioner of Insurance Regulation. 
See also s. 624.307(2), F.S. 
 
Section 6 allows a provider to withdraw funds from its debt service reserve without prior 
approval from OIR. This section also requires the loan documents to require that a notice of the 
withdrawal be sent to OIR 10 days before the withdrawal is made. However, s. 651.035(7), F.S., 
does not explicitly state that the notice must be sent prior to the funds being withdrawn. This 
would be much clearer, and possibly avoid future litigation, if s. 651.035(7), F.S., explicitly 
states that the notice specified in section 651.035(1)(b), F.S., must be sent to OIR 10 days before 
the funds can be withdrawn without prior approval. 
 
Lines 357-365, relating to financial institutions eligible to issue letters of credit include “a 
Florida bank, a Florida savings and loan association, a Florida trust company.” This may need to 
be clarified to specify a state-charted financial institution. The language describing federally 
chartered financial institutions may need technical changes, too. Section 655.005(1)(w), F.S., 
defines the term, “state financial institution” to mean a state chartered or state-organized 
financial institution.”   BILL: SB 622   	Page 18 
 
 
Section 12. The changes in this section may limit OIR’s ability to investigate possible violations 
of Chapter 651, F.S., which occurred prior to a date certain. It is unclear whether the 12-month 
window to examine a CCRC for the prior 3-year or 5-year period would be forfeited it the OIR 
was unable to conduct the examination within the 12-month period. 
VII. Related Issues: 
The term, “office,” refers to the Office of Financial Regulation. However, the term, “office,” is 
not defined in ch. 651.011, F.S. The term is used throughout ch. 651, F.S.  
 
The term, “examination opinion,” is not defined in ch. 651, F.S. The term is used in sections 
651.023 and 651.0246, F.S. 
VIII. Statutes Affected: 
This bill amends sections 651.011, 651.0246, 651.026, 651.033, 651.034, 651.035, 651.055, 
651.081, 651.083, 651.085, 651.091, 651.105, 651.118, 651.012, and 651.0261 of the Florida 
Statutes.  
IX. Additional Information: 
A. Committee Substitute – Statement of Changes: 
(Summarizing differences between the Committee Substitute and the prior version of the bill.) 
None. 
B. Amendments: 
None. 
This Senate Bill Analysis does not reflect the intent or official position of the bill’s introducer or the Florida Senate.