This docum ent does not reflect the intent or official position of the bill sponsor or House of Representatives. STORAGE NAME: h0855a.HRS DATE: 1/17/2024 HOUSE OF REPRESENTATIVES STAFF ANALYSIS BILL #: HB 855 Dental Services SPONSOR(S): McClure and others TIED BILLS: IDEN./SIM. BILLS: SB 302 REFERENCE ACTION ANALYST STAFF DIRECTOR or BUDGET/POLICY CHIEF 1) Healthcare Regulation Subcommittee 16 Y, 0 N Osborne McElroy 2) Health & Human Services Committee SUMMARY ANALYSIS The Board of Dentistry regulates dental practice in Florida, including dentists, dental hygienists, and dental assistants under the Dental Practice Act. A dentist is licensed to examine, diagnose, treat, and care for conditions within the human oral cavity and its adjacent tissues and structures. A dental hygienist provides education, preventive and delegated therapeutic dental services. There are currently 17,193 dentists, 17,681 dental hygienists, and 8,371 dental radiographers with active licenses to practice in Florida. There are 41 out- of-state registered telehealth dentists. Telehealth is the use of synchronous or asynchronous telecommunications technology by a health care practitioner to provide health care services. Current law sets the standard of care for telehealth providers at the same level as the standard of care for health care practitioners providing in-person health care services to patients in this state. This ensures that a patient receives the same standard of care irrespective of the modality used by the health care practitioner to deliver the services. Current law does not contain health care practitioner specific regulations for the use of telehealth. Health care practitioners must adhere to the applicable standard of care when providing services through telehealth and are subject to disciplinary action if they fail to do so. HB 855 revises existing standards for the practice of dentistry and establishes new requirements that specifically apply to providers using telehealth to provide dental services to patients. Under current law, all dental patients are required to be designated a dentist of record who is primarily responsible for all dental treatment the patient receives. The bill separately establishes that this requirement applies to patients receiving dental services through telehealth. The bill requires every dentist to provide each of his or her patients with the dentist’s name, contact telephone number, after-hours contact information for emergencies, and, upon the patient’s request, license information. The bill exclusively requires telehealth providers make available the name, telephone number, practice address, and the state license number for the dentist of record and any other dentist providing services to a patient before such services are rendered. The bill requires that an advertisement for dental services provided through telehealth to include a disclaimer. The bill expands grounds for the denial of a dental license or disciplinary action against a dentist for failure to conduct an in-person examination in certain circumstances, failure by an individual providing service through telehealth to provide patients with contact information or to designate a dentist of record. The bill has no fiscal impact on state or local government. The bill provides an effective date of July 1, 2024. STORAGE NAME: h0855a.HRS PAGE: 2 DATE: 1/17/2024 FULL ANALYSIS I. SUBSTANTIVE ANALYSIS A. EFFECT OF PROPOSED CHANGES: Background Regulation of Dental Practice in Florida The Board of Dentistry regulates dental practice in Florida, including dentists, dental hygienists, and dental assistants under the Dental Practice Act. 1 A dentist is licensed to examine, diagnose, treat, and care for conditions within the human oral cavity and its adjacent tissues and structures. 2 A dental hygienist provides education, preventive and delegated therapeutic dental services. 3 There are currently 17,193 dentists, 17,681 dental hygienists, and 8,371 dental radiographers with active licenses to practice in Florida. There are 41 out-of-state registered telehealth dentists. 4 Dentists Any person wishing to practice dentistry in this state must apply to the Department of Health (DOH) and meet specified requirements. Section 466.006, F.S., requires dentistry licensure applicants to sit for and pass the following licensure examinations: The National Board of Dental Examiners dental examiner (NBDE); A written examination on Florida laws and rules regulating the practice of dentistry; and A practical examination, which is the American Dental Licensing Examination developed by the American Board of Dental Examiners, Inc., and graded by a Florida-licensed dentist employed by DOH for such purpose. 5 To qualify to take the Florida dental licensure examination, an applicant must be 18 years of age or older, be a graduate of a dental school accredited by the American Dental Association or be a student in the final year of a program at an accredited institution, and have successfully completed the NBDE dental examination. Dentists must maintain professional liability insurance or provide proof of professional responsibility. If the dentist obtains professional liability insurance, the coverage must be at least $100,000 per claim, with a minimum annual aggregate of at least $300,000. 6 Alternatively, a dentist may maintain an unexpired, irrevocable letter of credit in the amount of $100,000 per claim, with a minimum aggregate availability of credit of at least $300,000. 7 The professional liability insurance must provide coverage for the actions of any dental hygienist supervised by the dentist. 8 However, a dentist may be exempt from maintaining professional liability insurance if he or she: 9 Practices exclusively for the federal government or the State of Florida or its agencies or subdivisions; Is not practicing in this state; 1 S. 466.004, F.S. 2 S. 466.003(3), F.S. 3 S. 466.003(4)-(5), F.S. 4 See, Department of Health License Verification web search. Available at https://mqa- internet.doh.state.fl.us/MQASearchServices/HealthCareProviders (last visited January 14, 2023). 5 A passing score is valid for 365 days after the date the official examination results are published. A passing score on an examination obtained in another jurisdiction must be completed on or after October 1, 2011. 6 Rule 64B5-17.011(1), F.A.C. 7 Rule 64B5-17.011(2), F.A.C. 8 Rule 64B5-17.011(4), F.A.C. 9 Rule 64B5-17.011(3), F.A.C. STORAGE NAME: h0855a.HRS PAGE: 3 DATE: 1/17/2024 Practices only in conjunction with his or her teaching duties at an accredited school of dentistry or in its main teaching hospitals; or Demonstrates to the Board that he or she has no malpractice exposure in this state. Every dentist licensed in Florida must post and keep conspicuously displayed his or her license in the office wherein she or he practices, in plain sight of patients. 10 Dental Hygienists Any person wishing to be licensed as a dental hygienist must apply to DOH and meet the following qualifications: 11 Be 18 years of age or older; Be a graduate of an accredited dental hygiene college or school; 12 and Obtain a passing score on the: o Dental Hygiene National Board Examination; o Dental Hygiene Licensing Examination developed by the American Board of Dental Examiners, Inc., which is graded by a Florida-licensed dentist or dental hygienist employed by DOH for such purpose; and o A written examination on Florida laws and rules regulating the practice of dental hygiene. A dental hygienist is not required to maintain professional liability insurance and must be covered by supervising dentist’s liability insurance. 13 A supervising dentist may delegate certain tasks to a dental hygienist, such as removing calculus deposits, accretions, and stains from exposed surfaces of the teeth and from the gingival sulcus and the task of performing root planning and curettage. 14 A dental hygienist may also expose dental X-ray films, apply topical preventive or prophylactic agents, and delegated remediable tasks. 15 Remediable tasks are intra-oral tasks which do not create an unalterable change in the oral cavity or contiguous structures, are reversible, and do not expose a risk to the patient, including but not limited to: Fabricating temporary crowns or bridges inter-orally; Selecting and pre-sizing orthodontic bands; Preparing a tooth service by applying conditioning agents for orthodontic appliances; Removing and re-cementing properly contoured and fitting loose bands that are not permanently attached to any appliance; Applying bleaching solution, activating light source, and monitoring and removing in-office bleaching solution; Placing or removing rubber dams; Making impressions for study casts which are not being made for the purpose of fabricating any intra-oral appliances, restorations, or orthodontic appliances; Taking impressions for passive appliances, occlusal guards, space maintainers, and protective mouth guards; and Cementing temporary crowns and bridges with temporary cement. A dental hygienist may perform additional remediable tasks as delegated by the supervising dentist if they have received additional training in a pre-licensure course, other formal training, or on-the-job 10 S. 466.016, F.S. 11 S. 466.007, F.S. 12 If the school is not accredited, the applicant must have completed a minimum of 4 years of postsecondary dental education and received a dental school diploma which is comparable to a D.D.S. or D.M. 13 Supra, note 8. 14 S. 466.023, F.S. 15 Ss. 466.023 and 466.024, F.S. STORAGE NAME: h0855a.HRS PAGE: 4 DATE: 1/17/2024 training. 16 To administer local anesthesia, a dental hygienist obtain certification which requires the dental hygienist completes an accredited course of 30 hours of didactic training and 30 hours of clinical training and is certified in basic or advanced cardiac life support. Once certified, the dental hygienist may only administer local anesthesia to a non-sedated, adult patient. 17 Every dental hygienist licensed in Florida must post and keep conspicuously displayed his or her license in the office wherein she or he practices, in plain sight of patients. 18 Dentist of Record Current law requires each patient to have a dentist of record. 19 The dentist of record is primarily responsible for all dental treatment on such patient regardless of whether the treatment is rendered by the dentist or by another dentist, dental hygienist, or dental assistant rendering such treatment in conjunction with, at the direction or request of, or under the supervision of such dentist of record. 20 Rule 64B5-17.002, F.A.C., defines a dentist of record as a dentist who: Is identified and noted in the patient record as the dentist of record; Provides a specific treatment or service and is noted in the patient record as the dentist of record for that treatment or service; If there has been more than one provider of treatment, is the dentist who places the final restoration, does the surgical procedure, makes the diagnosis or finishes the service or procedure in question; or If the dentist of record is not identifiable, then the owner of the dental practice in which the patient was treated is the dentist of record. Rule 64B5-17.004, F.A.C., requires every dentist to provide, either personally, through another licensed dentist, or through a reciprocal agreement with another agency, reasonable 24-hour emergency services for all patients under his or her continuing care. Current law specifies that in any disciplinary proceeding concerning a treatment wherein a dentist of record is not specified in a patient’s record, it shall be assumed that the dentist owner of the dental practice is the dentist of record. 21 Dental Advertising Florida regulates dental advertising 22 to ensure that the public has access to information which provides a sufficient basis to make an informed selection of dentists and protect it from false or misleading advertisements. 23 A licensed dentist’s advertisements may not contain any false, fraudulent, misleading, or deceptive statement or claim or any statement or claim which: 24 Contains misrepresentations of fact; Is likely to mislead or deceive because, in context, it makes only a partial disclosure of relevant facts; Contains laudatory statements about the dentist or group of dentists; Is intended or is likely to create false, unjustified expectations of favorable results; 16 See, ss. 466.023, 466.0235, and 466.024, F.S.; and Rule 64B5-16, F.A.C. 17 S. 466.017(5), F.S. 18 S. 466.016, F.S. 19 S. 466.018, F.S. 20 Id. 21 S. 466.018(1)-(2), F.S. 22 Rule 64B5-4.002, F.A.C., defines advertising to mean any statements, oral or written, disseminated to or before the public or any portion thereof with the intent of furthering the purpose, either directly or indirectly, of selling professional services, or offering to perform professional services, or inducing members of the public to enter into any obligation relating to such professional services. The provisions of this rule shall apply to media exposure of any nature regardless of whether it is in the form of paid advertising. 23 S. 468.019, F.S. 24 Id. STORAGE NAME: h0855a.HRS PAGE: 5 DATE: 1/17/2024 Relates to the quality of dental services provided as compared to other available dental services; Is intended or is likely to appeal primarily to a layperson’s fears; Contains fee information without a disclaimer that such is a minimum fee only; or Contains other representations or implications that in reasonable probability will cause an ordinary, prudent person to misunderstand or to be deceived. Direct-To-Consumer Teeth Aligner According to DOH, a direct-to-consumer teeth aligner business model currently exists for consumers. The model consists of dental impressions either being taken by the consumer using a dental impression kit mailed by the aligner company. The impression or image is then reviewed by a dentist to create custom aligners, which are shipped back to the consumer for use. This model does not include an in-person examination by a licensed dentist or include direct supervision by a dentist when digital scanning is performed. 25 Telehealth Telehealth is the delivery of health care services using information and communication technologies to exchange valid information for diagnosis, treatment and prevention of disease and injuries, research and evaluation. 26 Telehealth connects individuals and their health care providers when in-person care is not possible. Current law broadly defines telehealth as the use of synchronous or asynchronous telecommunications technology by a telehealth provider to provide health care services, including, but not limited to: Assessment, diagnosis, consultation, treatment, and monitoring of a patient; Transfer of medical data; Patient and professional health-related education; Public health services; and Health administration. Florida-licensed health care practitioners, registered out-of-state health practitioners, and those licensed under a multistate health care licensure compact of which Florida is a member, are authorized to use telehealth to deliver health care services to patients within the state according to the practitioners’ respective scopes of practice. 27 Florida-licensed telehealth providers, as well as those licensed under a multistate health care licensure compact of which Florida is a member, must be one of the following health care practitioners: 28 Behavioral Analyst Acupuncturist Allopathic physician Occupational therapist Radiology technician Electrologist Clinical laboratory personnel Respiratory therapist 25 Department of Health Agency Bill Analysis for HB 503 dated January 25, 2023. 26 U.S. Department of Health and Human Services, Report to Congress: E-Health and Telemedicine (August 2016). Available at https://aspe.hhs.gov/system/files/pdf/206751/TelemedicineE-HealthReport.pdf (last visited January 14, 2024). 27 S. 456.47, F.S. 28 These are professionals licensed under s. 393.17; part III, ch. 401; ch. 457; ch. 458; ch. 459; ch. 460; ch. 461; ch. 463; ch. 464; ch. 465; ch. 466; ch. 467; part I, part III, part IV, part V, part X, part XIII, and part XIV, ch. 468; ch. 478; ch. 480; part II and part III, ch. 483; ch. 484; ch. 486; ch. 490; or ch. 491. STORAGE NAME: h0855a.HRS PAGE: 6 DATE: 1/17/2024 Osteopathic physician Chiropractor Podiatrist Optometrist Nurse Pharmacist Dentist Dental hygienist Midwife Speech therapist Orthotist Pedorthist Prosthetist Medical physicist Emergency Medical Technician Paramedic Massage therapist Optician Hearing aid specialist Physical therapist Psychologist Psychotherapist Dietician/Nutritionist Athletic trainer Clinical social worker Marriage and family therapist Mental health counselor Genetic counselor Out-of-state telehealth providers must register biennially with DOH or the applicable board to provide telehealth services, within the relevant scope of practice established by Florida law and rule, to patients in this state. To register or renew registration as an out-of-state telehealth provider, the health care professional must: Hold an active and unencumbered license, which is substantially similar to a license issued to a Florida practitioner in the same profession, in a U.S. state or jurisdiction and Not have been subject to licensure disciplinary action during the five years before submission of the registration application; 29 Not be subject to a pending licensure disciplinary investigation or action; Not have had license revoked in any state or jurisdiction; Designate a registered agent in this state for the service of process; Maintain professional liability coverage or financial responsibility, which covers services provided to patients not located in the provider’s home state, in the same amount as required for Florida-licensed practitioners; 30 and Prominently display a link to the DOH website, described below, which provides public information on registered telehealth providers. 31 Standards of Practice Current law sets the standard of care for telehealth providers at the same level as the standard of care for health care practitioners providing in-person health care services to patients in this state. This ensures that a patient receives the same standard of care irrespective of the modality used by the health care practitioner to deliver the services. A patient receiving telehealth services may be in any location at the time services are rendered and a telehealth provider may be in any location when providing telehealth services to a patient. 32 Practitioners may perform a patient evaluation using telehealth. A practitioner using telehealth is not required to research a patient’s medical history or conduct a physical examination of the patient before providing telehealth services to the patient if the telehealth provider is capable of conducting a patient evaluation in a manner consistent with the applicable standard of care sufficient to diagnose and treat the patient when using telehealth. Current law does not contain health care practitioner specific regulations for the use of telehealth. Health care practitioners must adhere to the applicable standard of care when providing services through telehealth and are subject to disciplinary action if they fail to do so. 29 The bill requires DOH to consult the National Practitioner Data Bank to verify whether adverse information is available for the registrant. 30 Florida law requires physicians, acupuncturists, chiropractic physicians, dentists, anesthesiologist assistants, advanced practice registered nurses, and licensed midwives to demonstrate $100,000 per claim and an annual aggregate of $300,000 of professional responsibility (see ss. 458.320 and 459.0085, F.S.; r. 64B1-12.001. F.A.C; r. 64B2-17.009, F.A.C.; 64B5-17.0105, F.A.C.; rr. 64B8- 31.006 and 64B15-7.006, F.A.C.; r. 64B9-4.002, F.A.C.; and r. 64B24-7.013, F.A.C.; respectively). Podiatric physicians must demonstrate professional responsibility in the amount of $100,000 (see r. 64B18-14.0072, F.A.C.). 31 S. 456.47(4), F.S. 32 S. 456.47(2), F.S. STORAGE NAME: h0855a.HRS PAGE: 7 DATE: 1/17/2024 Effect of the Bill HB 855 revises existing standards for the practice of dentistry and establishes new requirements that specifically apply to providers using telehealth to provide dental services to patients. The bill requires every dentist, including individuals or entities providing services through telehealth (telehealth provider), to provide each of his or her patients with the dentist’s name, contact telephone number, after-hours contact information for emergencies, and, upon the patient’s request, license information. Under current law, all dental patients are required to be designated a dentist of record who is primarily responsible for all dental treatment the patient receives. 33 The bill separately establishes that this requirement applies to patients receiving dental services through telehealth. The bill requires that any individual, partnership, corporation, or other entity that provides dental services through telehealth make available the name, telephone number, practice address, and the state license number for the dentist of record and any other dentist providing services to a patient before such services are rendered. This requirement applies exclusively to telehealth providers, and is in conflict with the bill’s requirement that all dentists, including telehealth providers, are required only to make available their license number upon the patient’s request. The bill defines “advertisement” to mean content intended to solicit patients disseminated in any manner including, but not limited to, business cards, circulars, pamphlets, newspapers, websites, and social media. The bill requires an advertisement for any of the following dental services provided through telehealth to include a specified disclaimer: The taking of an impression or the digital scanning of the human tooth, teeth, or jaws by any means or method, directly or indirectly; Furnishing, supplying, constructing, reproducing, or repairing any prosthetic denture, bridge, or appliance or any other structure designed to be worn in the human mouth; Placing an appliance or a structure in the human mouth or adjusting or attempting to adjust the appliance or structure; and Correcting or attempting to correct malformations of teeth or jaws. Advertisements for the telehealth services listed above must include a disclaimer that reads, in a clearly legible font and size: “An in-person examination with a dentist licensed under chapter 466, Florida Statutes, is recommended before beginning telehealth treatment in order to prevent injury or harm.” The bill defines “digital scanning” as the use of digital technology that creates a computer-generated replica of the hard and soft tissue of the oral cavity using enhanced digital photography, lasers, or other optical scanning devices. The bill expands the grounds for the denial of a dental license or disciplinary action against a dentist to include: Failure by the dentist of record, before the initial diagnosis and correction of a malposition of human teeth or initial use of an orthodontic appliance, to perform an in-person examination of the patient or obtain records from an in-person examination within the last six months and to perform a review of the patient’s most recent diagnostic digital or conventional radiographs or other equivalent bone imaging suitable for orthodontia; 33 S. 466.018, F.S. STORAGE NAME: h0855a.HRS PAGE: 8 DATE: 1/17/2024 For dental services provided in-person or through telehealth, failing to provide each patient with the name, contact telephone number, after-hours contact information for emergencies, and, upon the patient’s request, the license information of each dentist who is providing dental services to the patient; and For dental services provided through telehealth, failing to designate a dentist of record and make available, before the rendering of such services and upon the patient’s request, the name, telephone number, practice address, and state license number for the dentist of record and any other dentist who will be involved in the provision of dental services to the patient through telehealth. The bill provides an effective date of July 1, 2024. B. SECTION DIRECTORY: Section 1: Amends s. 466.003, F.S., relating to definitions. Section 2: Amends s. 466.016, F.S., relating to license to be displayed. Section 3: Amends s. 466.018, F.S., relating to dentist of record; patient records. Section 4: Amends s. 466.019, F.S., relating to advertising by dentists Section 5: Amends s. 466.028, F.S., relating to grounds for disciplinary action; action by the board. Section 6: Provides an effective date of July 1, 2024. II. FISCAL ANALYSIS & ECONOMIC IMPACT STATEMENT A. FISCAL IMPACT ON STATE GOVERNMENT: 1. Revenues: None. 2. Expenditures: The bill has an indeterminate, negative fiscal impact on DOH which can be absorbed within current resources. B. FISCAL IMPACT ON LOCAL GOVERNMENTS: 1. Revenues: None. 2. Expenditures: None. C. DIRECT ECONOMIC IMPACT ON PRIVATE SECTOR: None. D. FISCAL COMMENTS: None. III. COMMENTS STORAGE NAME: h0855a.HRS PAGE: 9 DATE: 1/17/2024 A. CONSTITUTIONAL ISSUES: 1. Applicability of Municipality/County Mandates Provision: Not applicable. The bill does not appear to affect county or municipal governments. 2. Other: None. B. RULE-MAKING AUTHORITY: DOH and the Board of Dentistry have sufficient rulemaking authority to implement the bill’s provisions. C. DRAFTING ISSUES OR OTHER COMMENTS: None. IV. AMENDMENTS/COMMITTEE SUBSTITUTE CHANGES