Illinois Senate Bill SR1298

Illinois 2023-2024 Regular Session

• Introduced: 11/13/24
• Refer: 11/13/24
• Passed: 11/21/24

Caption

UTILITY SCAM AWARENESS DAY

Impact

By designating a specific day for awareness, SR1298 aims to elevate consumer consciousness about utility scams significantly. The resolution encourages local utilities and community organizations to engage with customers about preventative measures to avoid falling victim to scams. It supports initiatives like those from Utilities United Against Scams (UUAS), which provides resources for customers to identify fraudulent activities better. This proactive approach is expected to enhance customer safety and trust in utility providers, potentially reducing the number of successful scams.

Summary

SR1298 is a Senate Resolution declaring November 20, 2024, as Utility Scam Awareness Day. The resolution aims to raise awareness about the various tactics used by scammers to defraud customers of electric, water, and natural gas services. The resolution highlights the increasing incidents of utility impostor scams, particularly during the holiday season when consumers may be less vigilant about potential threats. It emphasizes the importance of educating customers on how to protect themselves from such frauds, ensuring they understand what legitimate utilities will or will not request regarding payments.

Contention

While the resolution is largely a preventive measure that garners broad support, it could spark discussions on the effectiveness of such awareness campaigns. Some may question whether designated days lead to meaningful consumer education or lasting changes in behavior. Additionally, the resolution does not directly provide funding or specific mechanisms to support these educational initiatives, which could lead to debates about the adequacy of measures in place to combat of utility scams.