Introduced Version
SENATE BILL No. 28
_____
DIGEST OF INTRODUCED BILL
Citations Affected: IC 24-5-28.
Synopsis: Discriminatory financial services practices. Prohibits a
financial services provider from discriminating in providing financial
services to a consumer by using a social credit score as a basis for
directly or indirectly: (1) declining to provide to the consumer full and
equal access to one or more financial services; or (2) providing the
consumer with one or more financial services on less favorable terms
and conditions than would otherwise apply to the consumer if a social
credit score were not used. Defines "social credit score" for purposes
of these provisions. Specifies that the term does not include an analysis
that involves a financial services provider's evaluation of any
quantifiable risks of a consumer's participation in certain business
activities or business associations, if the analysis is based on impartial,
financial risk based standards that are: (1) established in advance; and
(2) publicly disclosed to customers and potential customers; by the
financial services provider. Provides that if a financial services
provider refuses to provide, terminates, or restricts one or more
financial services with respect to a consumer, the consumer may
request from the financial services provider a statement of the specific
reasons constituting the basis for the refusal, termination, or restriction.
Provides that a financial services provider that receives such a request
shall transmit to the consumer a written statement setting forth the
specific reasons constituting the basis for the refusal, termination, or
restriction. Sets forth requirements regarding the: (1) content of; and
(2) means and time frame for submitting; a request or statement under
these provisions. Provides that a violation of these provisions
constitutes a deceptive act that is actionable under the deceptive
(Continued next page)
Effective: July 1, 2024.
Tomes
January 8, 2024, read first time and referred to Committee on Insurance and Financial
Institutions.
2024 IN 28—LS 6128/DI 101 Digest Continued
consumer sales act only by the attorney general. Provides that a
consumer aggrieved by a violation of these provisions may bring a civil
action for damages, injunctive relief, or both.
2024 IN 28—LS 6128/DI 1012024 IN 28—LS 6128/DI 101 Introduced
Second Regular Session of the 123rd General Assembly (2024)
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between statutes enacted by the 2023 Regular Session of the General Assembly.
SENATE BILL No. 28
A BILL FOR AN ACT to amend the Indiana Code concerning trade
regulation.
Be it enacted by the General Assembly of the State of Indiana:
1 SECTION 1. IC 24-5-28 IS ADDED TO THE INDIANA CODE AS
2 A NEW CHAPTER TO READ AS FOLLOWS [EFFECTIVE JULY
3 1, 2024]:
4 Chapter 28. Equality in Financial Services Act
5 Sec. 1. This chapter may be cited as the "Equality in Financial
6 Services Act".
7 Sec. 2. As used in this chapter, "affiliate" means any person who
8 directly or indirectly:
9 (1) controls;
10 (2) is controlled by; or
11 (3) is under the common control of;
12 another person.
13 Sec. 3. As used in this chapter, "consumer" means:
14 (1) a natural person whose principal residence is in Indiana;
15 or
2024 IN 28—LS 6128/DI 101 2
1 (2) a person, other than a natural person, that is domiciled in
2 Indiana.
3 Sec. 4. As used in this chapter, "discriminate in providing
4 financial services" means using a social credit score as a basis for
5 directly or indirectly:
6 (1) declining to provide to a consumer full and equal access to
7 one (1) or more financial services; or
8 (2) providing a consumer with one (1) or more financial
9 services on less favorable terms and conditions than would
10 otherwise apply to the consumer if a social credit score were
11 not used;
12 including by refusing to provide, terminating, or restricting the
13 provision of financial services to the consumer.
14 Sec. 5. (a) As used in this chapter, "financial institution" means
15 any bank, trust company, corporate fiduciary, savings association,
16 credit union, savings bank, bank of discount and deposit, or
17 industrial loan and investment company organized or reorganized
18 under Indiana law, the law of another state (as defined in
19 IC 28-2-17-19), or United States law.
20 (b) The term includes licensees under IC 24-4.4, IC 24-4.5, and
21 750 IAC 9.
22 Sec. 6. As used in this chapter, "financial service" means any
23 financial product or service offered by a financial services
24 provider.
25 Sec. 7. (a) As used in this chapter, "financial services provider"
26 means any of the following:
27 (1) A financial institution that has total assets of more than
28 ten million dollars ($10,000,000).
29 (2) Any payment card network, payment platform, or other
30 payment service provider that:
31 (A) processed more than ten million dollars ($10,000,000)
32 in transactions in the preceding calendar year; or
33 (B) processes or will process more than ten million dollars
34 ($10,000,000) in transactions in the current calendar year,
35 if the payment card network, payment platform, or other
36 payment service provider did not process more than ten
37 million dollars ($10,000,000) in transactions in the
38 preceding calendar year.
39 (b) The term includes an affiliate of any of the following:
40 (1) A financial institution described in subsection (a)(1),
41 regardless of whether the affiliate is also a financial institution
42 described in subsection (a)(1).
2024 IN 28—LS 6128/DI 101 3
1 (2) Any:
2 (A) payment card network;
3 (B) payment platform; or
4 (C) other payment service provider;
5 described in subsection (a)(2), regardless of whether the
6 affiliate is also a payment card network, a payment platform,
7 or another payment service provider described in subsection
8 (a)(2).
9 Sec. 8. As used in this chapter, "payment card network" means
10 an entity that directly, or through licensed members, processors,
11 or agents, provides the proprietary services, infrastructure, and
12 software that:
13 (1) route information and data to conduct debit card or credit
14 card transaction authorization, clearance, and settlement; and
15 (2) a merchant or seller uses in order to accept as a form of
16 payment a brand of:
17 (A) debit card;
18 (B) credit card; or
19 (C) another device that may be used to carry out debit or
20 credit transactions.
21 Sec. 9. As used in this chapter, "person" means:
22 (1) a natural person; or
23 (2) an organization, including a corporation, a partnership, a
24 proprietorship, an association, a cooperative, an estate, or a
25 trust.
26 Sec. 10. (a) As used in this chapter, "social credit score" means
27 any analysis, rating, score, numerical value, or categorization that
28 is derived from an evaluation of any of the following:
29 (1) A consumer's exercise of religion as protected from
30 governmental interference by:
31 (A) the First Amendment to the Constitution of the United
32 States;
33 (B) Article 1, Sections 2 and 3 of the Constitution of the
34 State of Indiana; or
35 (C) federal or state law;
36 including all aspects of religious observance, practice, belief,
37 and affiliation.
38 (2) A consumer's exercise of speech, expression, or assembly
39 as protected from governmental interference by:
40 (A) the First Amendment to the Constitution of the United
41 States;
42 (B) Article 1, Sections 9 and 31 of the Constitution of the
2024 IN 28—LS 6128/DI 101 4
1 State of Indiana; or
2 (C) federal or state law;
3 including the lawful protection of privacy regarding a
4 consumer's expressive activities, such as the refusal to disclose
5 political activity, lobbying activity, or political contributions,
6 beyond what is required by applicable federal or state law.
7 (3) A consumer's failure or refusal to adopt or disseminate
8 any targets, goals, or disclosures related to greenhouse gas
9 emissions, beyond what is required by applicable federal or
10 state law.
11 (4) A consumer's failure or refusal to:
12 (A) conduct or disseminate any type of diversity, equity,
13 and inclusion program, audit, or disclosure; or
14 (B) establish or provide any quota, preference, or benefit
15 based, in whole or in part, on race, diversity, or gender.
16 (5) A consumer's failure or refusal to facilitate or assist
17 employees in obtaining abortions or gender transition
18 procedures.
19 (6) Except as provided in subsection (b), a consumer's
20 participation in any lawful business activities or business
21 associations, including:
22 (A) business activity with firearms or ammunition
23 manufacturers or dealers; or
24 (B) business activity with the fossil fuel industry.
25 (b) For purposes of subsection (a)(6), "social credit score" does
26 not include an analysis that involves a financial services provider's
27 evaluation of any quantifiable risks of a consumer's participation
28 in business activities or business associations, if the analysis is
29 based on impartial, financial risk based standards that are:
30 (1) established in advance by the financial services provider;
31 and
32 (2) publicly disclosed to the financial services provider's
33 customers and potential customers.
34 Sec. 11. (a) A financial services provider shall not:
35 (1) discriminate in providing financial services to a consumer;
36 or
37 (2) agree, conspire, or coordinate, directly or indirectly or
38 through any intermediary or third party, with another person
39 to discriminate in providing financial services to a consumer.
40 (b) If a financial services provider refuses to provide,
41 terminates, or restricts one (1) or more financial services with
42 respect to a consumer, the consumer may request from the
2024 IN 28—LS 6128/DI 101 5
1 financial services provider a statement of the specific reasons
2 constituting the basis for the refusal, termination, or restriction. A
3 consumer must submit a request under this subsection not later
4 than ninety (90) days after receiving notice of the refusal to
5 provide, the termination, or the restriction. A consumer may
6 submit a request under this subsection by:
7 (1) telephone:
8 (A) through a toll free telephone number; and
9 (B) from one (1) or more customer service or account
10 representatives;
11 designated by the financial services provider;
12 (2) United States mail; or
13 (3) electronic mail or through other electronic means.
14 Not later than fourteen (14) days after receiving a request under
15 this subsection, a financial services provider shall transmit to the
16 consumer, by United States mail or by electronic means, a written
17 statement setting forth the specific reasons constituting the basis,
18 in whole or in part, for the refusal, termination, or restriction. If a
19 financial services provider transmits the required statement by
20 United States mail, the financial services provider complies with
21 the time frame set forth in this subsection if the financial services
22 provider deposits the statement in the United States mail with
23 postage prepaid, and the notice is postmarked not later than
24 fourteen (14) days after the date of receipt of the consumer's
25 request under this subsection.
26 (c) A financial services provider's statement under subsection
27 (b) must include the following:
28 (1) A detailed explanation of the reasons for the refusal,
29 termination, or restriction of financial services with respect to
30 the consumer, including any:
31 (A) exercise of religion;
32 (B) exercise of speech, expression, or assembly;
33 (C) participation in business activities or business
34 associations; or
35 (D) other conduct, including any conduct described in
36 section 10(a)(3), 10(a)(4), or 10(a)(5) of this chapter;
37 undertaken by the consumer and that constituted the basis, in
38 whole or in part, for the refusal, termination, or restriction of
39 financial services by the financial services provider.
40 (2) In the case of a consumer who is an existing customer of
41 the financial services provider:
42 (A) a copy of the terms of service agreed to by the
2024 IN 28—LS 6128/DI 101 6
1 consumer and the financial services provider; and
2 (B) a citation to the specific provisions of the terms of
3 service upon which the financial services provider relied in
4 refusing to provide, terminating, or restricting the
5 financial services to the consumer;
6 to the extent applicable.
7 Sec. 12. (a) A violation of this chapter constitutes a deceptive act
8 that is actionable under IC 24-5-0.5 only by the attorney general
9 under IC 24-5-0.5-4(c).
10 (b) If the attorney general has reasonable cause to believe that
11 a financial services provider has engaged in, is engaging in, or is
12 about to engage in a violation of this chapter, the attorney general
13 may:
14 (1) investigate the violation or suspected violation;
15 (2) bring an action and seek remedies as provided in
16 IC 24-5-0.5-4(c); and
17 (3) accept an assurance of voluntary compliance from a
18 financial services provider under IC 24-5-0.5-7.
19 Sec. 13. A consumer who is aggrieved by a violation of this
20 chapter may bring a civil action, in a court having jurisdiction, for
21 one (1) or both of the following:
22 (1) Actual damages or ten thousand dollars ($10,000),
23 whichever is greater. The court may increase damages for a
24 willful violation in an amount that does not exceed the greater
25 of:
26 (A) three (3) times the actual damages sustained; or
27 (B) thirty thousand dollars ($30,000).
28 (2) Injunctive relief, including:
29 (A) a permanent or temporary injunction;
30 (B) a permanent or temporary restraining order; or
31 (C) any other order;
32 as necessary to enforce the requirements of this chapter.
33 A court shall award a prevailing plaintiff in an action brought
34 under this section reasonable attorney's fees and court costs.
35 Sec. 14. The provisions of this chapter are severable as provided
36 in IC 1-1-1-8(b).
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