SLS 12RS-486 ORIGINAL Page 1 of 9 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. Regular Session, 2012 SENATE BILL NO. 167 BY SENATOR GARY SMITH INSURANCE POLICIES. Provides for portable electronics insurance policies. (8/1/12) AN ACT1 To enact R.S. 22:1431 through 1437, relative to portable electronics insurance; to provide2 definitions; to provide with respect to the vendors of portable electronic devices; to3 provide for the requirements for the sale of portable electronics insurance; to provide4 with respect to termination of portable electronics insurance; and to provide for5 related matters.6 Be it enacted by the Legislature of Louisiana:7 Section 1. R.S. 22:1431 through 1437 are hereby enacted to read as follows: 8 §1431. Definitions9 As used in this Subpart, the following terms shall have the following10 meanings:11 (1) "Commissioner" means the commissioner of insurance.12 (2) "Customer" means a person who purchases portable electronics or13 services.14 (3) "Department" means the department of insurance.15 (4) "Enrolled customer" means a customer who elects coverage under16 a portable electronics insurance policy issued to a vendor of portable17 SB NO. 167 SLS 12RS-486 ORIGINAL Page 2 of 9 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. electronics.1 (5) "Location" means any physical location in the state of Louisiana or2 any website, call center site, or similar location directed to residents of the state3 of Louisiana.4 (6) "Portable electronics" means electronic devices that are portable in5 nature, their accessories, and services related to the use of the device.6 (7)(a) "Portable electronics insurance" means insurance providing7 coverage for the repairs or replacement of portable electronics which may8 provide coverage for portable electronics against any one or more of the9 following causes of loss: loss, theft, inoperability due to mechanical failure,10 malfunction, damage, or other similar causes of loss.11 (b) "Portable electronics insurance" does not include any of the12 following:13 (i) A service contract or extended warranty providing coverage limited14 to the repair, replacement, or maintenance of property for the operational or15 structural failure of such property due to a defect in materials, workmanship,16 accidental damage from handling power surges, or normal wear and tear.17 (ii) A policy of insurance covering a seller's or a manufacturer's18 obligations under a warranty.19 (iii) A homeowner's, renter's, private passenger automobile, commercial20 multi-peril, or similar policy.21 (8) "Portable electronics transaction" means any of the following:22 (a) The sale or lease of portable electronics by a vendor to a customer.23 (b) The sale of a service related to the use of portable electronics by a24 vender to a customer.25 (9) "Supervising entity" means a business entity that is a licensed26 insurer or insurance producer that is authorized by an insurer to supervise the27 administration of a portable electronics insurance program.28 (10) "Vendor" means a person in the business of engaging in portable29 SB NO. 167 SLS 12RS-486 ORIGINAL Page 3 of 9 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. electronics transactions directly or indirectly.1 §1432. Licensure of vendors2 Notwithstanding any other provision of law to the contrary, the following3 requirements apply to the licensure of vendors of portable electronic devices:4 (1) A vendor is required to hold a limited lines license to sell or offer5 coverage under a policy of portable electronics insurance.6 (2) A limited lines license issued pursuant to this Section shall authorize7 any employee or authorized representative of the vendor to sell or offer8 coverage under a policy of portable electronics insurance to a customer at each9 location at which the vendor engages in portable electronics transactions.10 (3) The supervising entity shall maintain a registry of vendor locations11 which are authorized to sell or solicit portable electronics insurance coverage12 in this state. Upon request by the commissioner and with ten days' notice to the13 supervising entity, the registry shall be open to inspection and examination by14 the commissioner during regular business hours of the supervising entity.15 (4) Notwithstanding any other provision of law to the contrary, a license16 issued pursuant to this Subpart shall authorize the licensee and its employees17 or authorized representatives to engage in those activities that are permitted in18 this Subpart.19 §1433. Requirements for sale of portable electronics insurance20 A. At every location where portable electronics insurance is offered to21 customers, brochures or other written materials shall be made available to a22 prospective customer which:23 (1) Disclose that portable electronics insurance may provide a24 duplication of coverage already provided by a customer's homeowner's25 insurance policy, renter's insurance policy, or other source of coverage.26 (2) State that the enrollment by the customer in a portable electronics27 insurance program is not required in order to purchase or lease portable28 electronics or services.29 SB NO. 167 SLS 12RS-486 ORIGINAL Page 4 of 9 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. (3) Summarize the material terms of the insurance coverage, including:1 (a) The identity of the insurer.2 (b) The identity of the supervising entity.3 (c) The amount of any applicable deductible and how it is to be paid.4 (d) The benefits of the coverage.5 (e) The key terms and conditions of coverage such as whether portable6 electronics may be repaired or replaced with similar make and model7 reconditioned or non-original manufacturer parts or equipment.8 (4) Contain a summary of the process for filing a claim, including a9 description of how to return portable electronics and the maximum fee10 applicable in the event the customer fails to comply with any equipment return11 requirement.12 (5) Contain a statement that an enrolled customer may cancel13 enrollment for coverage under a portable electronics insurance policy at any14 time and the person paying the premium shall receive a refund of any15 applicable unearned premium.16 B. Portable electronics insurance may be offered on a month-to-month17 or other periodic basis as a group or master commercial inland marine policy18 issued to a vendor of portable electronics for its enrolled customers.19 C. Eligibility and underwriting standards for customers electing to20 enroll in coverage shall be established for each portable electronics insurance21 program.22 §1434. Authority of vendors of portable electronics23 A. An employee or authorized representative of a vendor may sell or24 offer portable electronics insurance to customers and shall not be subject to25 licensure as an insurance producer under this Subpart provided that:26 (1) The vendor obtains a limited lines license to authorize its employees27 or authorized representatives to sell or offer portable electronics insurance28 pursuant to this Subpart.29 SB NO. 167 SLS 12RS-486 ORIGINAL Page 5 of 9 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. (2) The insurer issuing the portable electronics insurance either directly1 supervises or appoints a supervising entity to supervise the administration of2 the program including development of a training program for employees and3 authorized representatives of the vendors. The training required by this4 Paragraph shall comply with all of the following:5 (a) The training shall be delivered to employees and authorized6 representatives of vendors who are directly engaged in the activity of selling or7 offering portable electronics insurance.8 (b) The training may be provided in electronic form. However, if9 conducted in an electronic form, the supervising entity shall implement a10 supplemental education program regarding the portable electronics insurance11 product that is conducted and overseen by licensed employees of the supervising12 entity.13 (c) Each employee and authorized representative shall receive basic14 instruction about the portable electronics insurance offered to customers and15 the disclosures required under this Subpart.16 (d) No employee or authorized representative of a vendor of portable17 electronics shall advertise, represent, or otherwise hold himself or herself out18 as a non limited lines licensed insurance producer.19 B. Notwithstanding any other provision of law to the contrary,20 employees or authorized representatives of a vendor of portable electronics21 shall not be compensated based primarily on the number of customers enrolled22 for portable electronics insurance coverage but may receive compensation for23 activities under the limited lines license which is incidental to their overall24 compensation.25 C. The charges for portable electronics insurance coverage may be26 billed and collected by the vendor of portable electronics. Any charge to the27 enrolled customer for coverage that is not included in the cost associated with28 the purchase or lease of portable electronics or related services shall be29 SB NO. 167 SLS 12RS-486 ORIGINAL Page 6 of 9 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. separately itemized on the enrolled customer's bill. If the portable electronics1 insurance coverage is included with the purchase or lease of portable electronics2 or related services, the vendor shall clearly and conspicuously disclose to the3 enrolled customer that the portable electronics insurance coverage is included4 with the portable electronics or related services. Vendors billing and collecting5 such charges shall not be required to maintain such funds in a segregated6 account provided that the vendor is authorized by the insurer to hold such7 funds in an alternative manner and remits such amounts to the supervising8 entity within sixty days of receipt. All funds received by a vendor from an9 enrolled customer for the sale of portable electronics insurance shall be10 considered funds held in trust by the vendor in a fiduciary capacity for the11 benefit of the insurer. Vendors may receive compensation for billing and12 collection services.13 §1435. Suspension or revocation of license14 If a vendor of portable electronics or its employee or authorized15 representative violates any provisions of this Section, the commissioner may16 take any of the following actions:17 (1) After notice and hearing, impose fines not to exceed five hundred18 dollars per violation or five thousand dollars in the aggregate for such conduct.19 (2) After notice and hearing, impose other penalties that the20 commissioner deems necessary and reasonable to carry out the purpose of this21 Subpart including:22 (a) Suspending the privilege of transacting portable electronics insurance23 pursuant to this Subpart at specific business locations where violations have24 occurred.25 (b) Suspending or revoking the ability of individual employees or26 authorized representatives to act under the license.27 §1436. Termination of portable electronics insurance28 A. Notwithstanding any other provision of law to the contrary, an29 SB NO. 167 SLS 12RS-486 ORIGINAL Page 7 of 9 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. insurer may terminate or otherwise change the terms and conditions of a policy1 of portable electronics insurance only upon providing the policyholder and2 enrolled customers with at least thirty days' notice.3 B. If the insurer changes the terms and conditions, then the insurer shall4 provide the vendor policyholder with a revised policy or endorsement and each5 enrolled customer with a revised certificate, endorsement, updated brochure,6 or other evidence indicating a change in the terms and conditions has occurred7 and a summary of any material change.8 C. Notwithstanding Subsection A of this Section, an insurer may9 terminate an enrolled customer's enrollment under a portable electronics10 insurance policy upon fifteen days' notice for discovery of fraud or material11 misrepresentation in obtaining coverage or in the presentation of a claim12 thereunder.13 D. Notwithstanding Subsection A of this Section, an insurer may14 immediately terminate an enrolled customer's enrollment under a portable15 electronics insurance policy:16 (1) For nonpayment of premium.17 (2) If the enrolled customer ceases to have an active service with the18 vendor of portable electronics.19 (3) If an enrolled customer exhausts the aggregate limit of liability, if20 any, under the terms of the portable electronics insurance policy and the insurer21 sends notice of termination to the enrolled customer within thirty calendar days22 after exhaustion of the limit. However, if notice is not timely sent, enrollment23 shall continue notwithstanding the aggregate limit of liability until the insurer24 sends notice of termination to the enrolled customer.25 E. Where a portable electronics insurance policy is terminated by a26 policyholder, the policyholder shall mail or deliver written notice to each27 enrolled customer advising the enrolled customer of the termination of the28 policy and the effective date of termination. The written notice shall be mailed29 SB NO. 167 SLS 12RS-486 ORIGINAL Page 8 of 9 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. or delivered to the enrolled customer at least thirty days prior to the1 termination.2 F. Whenever notice or correspondence with respect to a policy of3 portable electronics insurance is required pursuant to this Section or is4 otherwise required by law, it shall be in writing and sent within the notice5 period, if any, specified within the statute or regulation requiring the notice or6 correspondence. Notwithstanding any other provision of law to the contrary,7 notices and correspondence may be sent either by mail or by electronic means8 as set forth in this Section. If the notice or correspondence is mailed, it shall be9 sent to the vendor of portable electronics at the vendor's mailing address on file10 with the insurer. The insurer or vendor of portable electronics shall maintain11 proof of mailing in a form authorized or accepted by the United States Postal12 Service or other commercial mail delivery service. If the notice or13 correspondence is sent electronically, it shall be sent to the vendor of portable14 electronics at the vendor's electronic mail address specified for such purpose15 and to its affected enrolled customers' last known electronic mail addresses or16 as provided by each enrolled customer to the insurer or vendor of portable17 electronics. For purposes of this Section, an enrolled customer's provision of an18 electronic mail address to the insurer or vendor of portable electronics shall be19 deemed consent to receive notices and correspondence by electronic means. The20 insurer or vendor of portable electronics, shall maintain proof that the notice21 or correspondence was sent.22 G. Notice or correspondence required by this Section or otherwise23 required by law may be sent on behalf of an insurer or vendor by the24 supervising entity appointed by the insurer.25 §1437. Application for license and fees26 A. A sworn application for a license pursuant to this Section shall be27 made to and filed with the commissioner on forms prescribed and furnished by28 the commissioner.29 SB NO. 167 SLS 12RS-486 ORIGINAL Page 9 of 9 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. B. The application shall:1 (1) Provide the name, residence address, and other information required2 by the commissioner for an employee or officer of the vendor that is designated3 by the applicant as the person responsible for the vendor's compliance with the4 requirements of this Subpart. However, if the vendor derives more than fifty5 percent of its revenue from the sale of portable electronics insurance the6 information noted above shall be provided for all officers, directors, and7 shareholders of record having beneficial ownership of ten percent or more of8 any class of securities registered under the federal securities law.9 (2) Provide the location of the applicant's home office.10 C. Any vendor engaging in portable electronics insurance transactions11 on or before the effective date of this Subpart shall apply for licensure within12 ninety days of the application being made available by the commissioner.13 D. Initial licenses issued pursuant to this Section shall be valid for a14 period of twenty-four months and expire on December thirty-first of the15 renewal year assigned by the commissioner.16 E. Each vendor of portable electronics licensed under this Subpart shall17 pay to the department a fee as prescribed by the commissioner but in no event18 shall the fee exceed one thousand dollars for an initial portable electronics19 limited lines license and five hundred dollars for each renewal thereof.20 However, for a vendor that is engaged in portable electronics transactions at ten21 or fewer locations in the state, the fee shall not exceed one hundred dollars for22 an initial license and for each renewal thereof.23 The original instrument and the following digest, which constitutes no part of the legislative instrument, were prepared by Cheryl Horne. DIGEST Provides for portable electronics insurance policies. Effective August 1, 2012. (Adds R.S. 22:1431 through 1437)