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Regular Session, 2012 ENROLLED SENATE BILL NO. 360 BY SENATOR MARTINY AND REPRESENTATIVE PONTI AN ACT1 To amend and reenact R.S. 32:1252(4) and (19), 1261, 1261.1, and 1263, to enact R.S.2 32:1252(52) through (69), 1262(C), 1264(D), 1267(C), 1268(D), and Parts II, III, and3 IV of Chapter 6 of Title 32 of the Louisiana Revised Statutes of 1950, to be4 comprised of R.S. 32:1270 through 1270.30, and to repeal R.S. 32:1257.1 and5 1268.1, relative to marine products, motorcycles, all-terrain vehicles, and6 recreational vehicles; to provide for certain terms, conditions, requirements, and7 procedures; to provide for definitions; to provide for the establishment of new8 dealerships and the relocation of existing dealerships; to provide for payment to9 dealers; to provide for unauthorized acts; to provide for warranty agreements and10 application thereof; to provide for the sale and leasing of certain marine products,11 motorcycles, all-terrain vehicles, and recreational vehicles; to provide for the12 succession of a dealer; to provide for the procedure to terminate a dealership; to13 provide for the repurchase of certain products, equipment, parts, and tools; and to14 provide for related matters.15 Be it enacted by the Legislature of Louisiana:16 Section 1. R.S. 32:1252(4) and (19), 1261, 1261.1, and 1263 are hereby amended17 and reenacted and R.S. 32:1252(52) through (69), 1262(C), 1264(D), 1267(C), 1268(D), and18 Parts II, III, and IV of Chapter 6 of Title 32 of the Louisiana Revised Statutes of 1950, to be19 comprised of R.S. 32:1270 through 1270.30 are hereby enacted to read as follows:20 §1252. Definitions21 The following words, terms, and phrases, when used in this Chapter, shall22 have the meanings respectively ascribed to them in this Section, except where the23 context clearly indicates a different meaning:24 * * *25 (4) "Boat package" means a boat that is equipped from its manufacturer or26 distributor with an inboard, outboard, or inboard/outboard motor or engine attached27 ACT No. 326 SB NO. 360 ENROLLED Page 2 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. thereto, installed thereon, or shipped or invoiced together as a package. The boat1 package may include a trailer invoiced from the manufacturer of the boat. For2 the purposes of this Chapter, the boat package brand shall be determined by the3 brand of the boat.4 * * *5 (19) "Franchise" means any written contract or selling agreement between6 a motor vehicle or recreational products dealer, a motor vehicle lessor, or a specialty7 vehicle dealer and a manufacturer, motor vehicle lessor franchisor, or converter of8 a new motor vehicle or specialty vehicle or its distributor or factory branch by which9 the motor vehicle or recreational products dealer, motor vehicle lessor, or specialty10 vehicle dealer is authorized to engage in the business of selling or leasing the11 specific makes, models, or classifications of new motor vehicles, recreational12 products, or specialty vehicles marketed or leased by the manufacturer, motor13 vehicle lessor franchisor, or converter and designated in the franchise agreement or14 any addendum thereto. For purposes of this Chapter, any written modification,15 amendment, or addendum to the original franchise agreement, which changes the16 rights and obligations of the parties to the original franchise agreement, shall17 constitute a new franchise agreement, effective as of the date of the modification,18 amendment, or addendum.19 * * *20 (52) "Marine product salesman" means any natural person employed21 by a licensee of the commission whose duties include the selling, leasing, or22 offering for sale or lease, financing or insuring marine products on behalf of23 said licensee and who holds a motor vehicle salesman license under the24 provisions of this Chapter.25 (53) "New marine product" means a marine product, the legal title to26 which has never been transferred by a manufacturer, distributor, or dealer to27 an ultimate purchaser.28 (54) "Selling agreement" means any written contract or agreement29 between a marine dealer and a manufacturer, or its distributor or factory30 SB NO. 360 ENROLLED Page 3 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. branch, by which the marine dealer is authorized to engage in the business of1 selling or leasing the specific makes, models, or classifications of marine2 products marketed or leased by the manufacturer, and designated in the selling3 agreement or any addendum thereto. For the purposes of this Paragraph, any4 written modification, amendment, or addendum to the original selling5 agreement that changes the rights and obligations of the parties to the original6 selling agreement shall constitute a new selling agreement, effective as of the7 date of the modification, amendment, or addendum.8 (55) "Used marine product" means a marine product, the legal title of9 which has been transferred by a manufacturer, distributor, or dealer to an10 ultimate purchaser.11 (56)(a) "Used marine dealer" means any person, whose business is to12 sell, or offer for sale, display, or advertise used marine products, or any person13 who holds a license from the commission and is not excluded by Subparagraph14 (b) of this Paragraph.15 (b) "Used marine dealer" shall not include any of the following:16 (i) Receivers, trustees, administrators, executors, guardians, or other17 persons appointed by or acting under the judgment or order of any court.18 (ii) Public officers while performing their official duties.19 (iii) Employees of persons, corporations, or associations defined as "used20 marine dealers" when engaged in the specific performance of their duties as21 such employees.22 (iv) Mortgagees or secured parties as to sales of marine products23 constituting collateral on a mortgage or security agreement and who do not24 maintain a used car lot or building with one or more employed marine product25 salesman.26 (v) Insurance companies who sell motor vehicles to which they have27 taken title as an incident of payments made under policies of insurance and who28 do not maintain a used car lot or building with one or more employed marine29 product salesman.30 SB NO. 360 ENROLLED Page 4 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. (vi) Used motor vehicle dealers licensed pursuant to R.S. 32:781 et seq.1 (57) "Used marine product facility" means any facility which is owned2 and operated by a licensee of the commission and offers for sale used marine3 products.4 (58) "Motorcycle or all-terrain vehicle dealer" means any person who,5 for a commission or with intent to make a profit or gain of money or other thing6 of value, buys, sells, brokers, exchanges, auctions, offers, or attempts to7 negotiate a sale or exchange of an interest in motorcycles or all-terrain vehicles8 and who is engaged wholly or in part in the business of buying and selling9 motorcycles or all-terrain vehicles in the state of Louisiana and who holds a10 license as a recreational products dealer under the provisions of this Chapter.11 (a) The term shall also include anyone not licensed under Chapter 6 of12 Title 32 of the Louisiana Revised Statutes of 1950, who sells motorcycles or all-13 terrain vehicles and who rents on a daily basis motorcycles or all-terrain14 vehicles, not of the current year or immediate prior year models, that have been15 titled previously to an ultimate purchaser.16 (b) "Motorcycle or all-terrain vehicle dealer" shall not include any of17 the following:18 (i) Receivers, trustees, administrators, executors, guardians, or other19 persons appointed by or acting under the judgment or order of any court.20 (ii) Public officers while performing their official duties.21 (iii) Employees of motorcycle or all-terrain vehicle dealers when engaged22 in the specific performance of their duties as such employees.23 (iv) Mortgagees or secured parties as to sales of motorcycles or all-24 terrain vehicles constituting collateral on a mortgage or security agreement.25 (v) Insurance companies.26 (vi) Auctioneers or auction houses who are not engaged in the auction27 of motorcycles or all-terrain vehicles as the principal part of their business,28 including but not limited to the following auctions: estate auctions, bankruptcy29 auctions, farm equipment auctions, or government auctions.30 SB NO. 360 ENROLLED Page 5 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. (59) "Motorcycle or all-terrain vehicle salesman" means any natural1 person employed by a licensee of the commission whose duties include the2 selling, leasing, or offering for sale or lease, financing or insuring motorcycle or3 all-terrain vehicles on behalf of said licensee and who holds a motor vehicle4 salesman license under the provisions of this Chapter.5 (60) "New motorcycle or all-terrain vehicle" means a motorcycle or all-6 terrain vehicle, the legal title to which has never been transferred by a7 manufacturer, distributor, or dealer to an ultimate purchaser.8 (61) "Used motorcycle or all-terrain vehicle" means a motorcycle or all-9 terrain vehicle, the legal title of which has been transferred by a manufacturer,10 distributor, or dealer to an ultimate purchaser.11 (62)(a) "Used motorcycle or all-terrain vehicle dealer" means any12 person, whose business is to sell, or offer for sale, display, or advertise used13 motorcycles or all-terrain vehicles, or any person who holds a license from the14 commission and is not excluded by Subparagraph (b) of this Paragraph.15 (b) "Used motorcycle or all-terrain vehicle dealer" shall not include any16 of the following:17 (i) Receivers, trustees, administrators, executors, guardians, or other18 persons appointed by or acting under the judgment or order of any court.19 (ii) Public officers while performing their official duties.20 (iii) Employees of persons, corporations, or associations enumerated in21 the definition of "used motorcycle or all-terrain vehicle dealer" when engaged22 in the specific performance of their duties as such employees.23 (iv) Mortgagees or secured parties as to sales of motorcycles or all-24 terrain vehicles constituting collateral on a mortgage or security agreement and25 who do not maintain a used car lot or building with one or more employed26 motorcycle or all-terrain vehicle salesman.27 (v) Insurance companies who sell motorcycles or all-terrain vehicles to28 which they have taken title as an incident of payments made under policies of29 insurance and who do not maintain a used car lot or building with one or more30 SB NO. 360 ENROLLED Page 6 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. employed motorcycle or all-terrain vehicle salesman.1 (vi) Used motorcycle or all-terrain vehicle dealers licensed pursuant to2 R.S. 32:781 et seq.3 (63) "Used motorcycle or all-terrain vehicle facility" means any facility4 which is owned and operated by a licensee of the commission and offers for sale5 used motorcycles or all-terrain vehicles.6 (64) "New recreational vehicle" means a recreational vehicle, the legal7 title to which has never been transferred by a manufacturer, distributor, or8 dealer to an ultimate purchaser.9 (65) "Recreational vehicle dealer" means any person who, for a10 commission or with intent to make a profit or gain of money or other thing of11 value, buys, sells, brokers, exchanges, auctions, offers, or attempts to negotiate12 a sale or exchange of an interest in recreational vehicles and who is engaged13 wholly or in part in the business of buying and selling recreational vehicles in14 the state of Louisiana and who holds a license as a recreational products dealer15 under the provisions of this Chapter.16 (a) The term shall also include anyone not licensed under Chapter 6 of17 Title 32 of the Louisiana Revised Statutes of 1950, who sells recreational18 vehicles and who rents on a daily basis recreational vehicles, not of the current19 year or immediate prior year models, that have been titled previously to an20 ultimate purchaser.21 (b) "Recreational vehicle dealer" shall not include any of the following:22 (i) Receivers, trustees, administrators, executors, guardians, or other23 persons appointed by or acting under the judgment or order of any court.24 (ii) Public officers while performing their official duties.25 (iii) Employees of recreational vehicle dealers when engaged in the26 specific performance of their duties as such employees.27 (iv) Mortgagees or secured parties as to sales of recreational vehicles28 constituting collateral on a mortgage or security agreement.29 (v) Insurance companies.30 SB NO. 360 ENROLLED Page 7 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. (vi) Auctioneers or auction houses who are not engaged in the auction of1 recreational vehicles as the principal part of their business, including but not2 limited to the following auctions: estate auctions, bankruptcy auctions, farm3 equipment auctions, or government auctions.4 (66) "Recreational vehicle salesman" means any natural person5 employed by a licensee of the commission whose duties include the selling,6 leasing, or offering for sale or lease, financing or insuring recreational vehicles7 on behalf of said licensee and who holds a motor vehicle salesman license under8 the provisions of this Chapter.9 (67) "Used recreational vehicle" means a recreational vehicle, the legal10 title of which has been transferred by a manufacturer, distributor, or dealer to11 an ultimate purchaser.12 (68)(a) "Used recreational vehicle dealer" means any person, whose13 business is to sell, or offer for sale, display, or advertise used recreational14 vehicles, or any person who holds a license from the commission and is not15 excluded by Subparagraph (b) of this Paragraph.16 (b) "Used recreational vehicle dealer" shall not include any of the17 following:18 (i) Receivers, trustees, administrators, executors, guardians, or other19 persons appointed by or acting under the judgment or order of any court.20 (ii) Public officers while performing their official duties.21 (iii) Employees of persons, corporations, or associations enumerated in22 the definition of "used recreational vehicle dealer" when engaged in the specific23 performance of their duties as such employees.24 (iv) Mortgagees or secured parties as to sales of recreational vehicles25 constituting collateral on a mortgage or security agreement and who do not26 maintain a used car lot or building with one or more employed recreational27 vehicle salesman.28 (v) Insurance companies who sell recreational vehicles to which they29 have taken title as an incident of payments made under policies of insurance30 SB NO. 360 ENROLLED Page 8 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. and who do not maintain a used car lot or building with one or more employed1 recreational vehicle salesman.2 (vi) Used recreational vehicle dealers licensed pursuant to R.S. 32:781 et3 seq.4 (69) "Used recreational vehicle facility" means any facility which is5 owned and operated by a licensee of the commission and offers for sale used6 recreational vehicles.7 * * *8 §1261. Unauthorized acts9 A. It shall be a violation of this Chapter:10 (1) For a manufacturer, a distributor, a wholesaler, distributor branch, factory11 branch, converter or officer, agent, or other representative thereof:12 (a) To induce or coerce, or attempt to induce or coerce, any licensee:13 (i) To order or accept delivery of any recreational product, motor vehicle or14 vehicles, appliances, equipment, parts or accessories therefor, or any other15 commodity or commodities which shall not have been voluntarily ordered.16 (ii) To order or accept delivery of any vehicle with special features,17 appliances, accessories, or equipment not included in the list price of said vehicles18 as publicly advertised.19 (iii) To order for any person any parts, accessories, equipment, machinery,20 tools, appliances, or any commodity whatsoever.21 (iv) To assent to a release, assignment, novation, waiver, or estoppel which22 would relieve any person from liability to be imposed by law, unless done in23 connection with a settlement agreement to resolve a matter pending a commission24 hearing or pending litigation between a manufacturer, distributor, wholesaler,25 distributor branch or factory branch, or officer, agent, or other representative thereof.26 (v) To enter into a franchise with a licensee or during the franchise term, use27 any written instrument, agreement, release, assignment, novation, estoppel, or28 waiver, to attempt to nullify or modify any provision of this Chapter, or to require29 any controversy between a dealer and a manufacturer to be referred to any person or30 SB NO. 360 ENROLLED Page 9 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. entity other than the commission, or duly constituted courts of this state or the United1 States, if such referral would be binding upon the dealer. Such instruments are null2 and void, unless done in connection with a settlement agreement to resolve a matter3 pending a commission hearing or pending litigation.4 (vi) To waive the right to a jury trial.5 (vii) To participate in an advertising group or to participate monetarily in an6 advertising campaign or contest or to purchase any promotional materials,7 showroom, or other display decorations or materials at the expense of such motor8 vehicle dealer or specialty dealer.9 (viii) To adhere to performance standards that are not applied uniformly to10 other similarly situated motor vehicle dealers or specialty dealers. Any such11 performance standards shall be fair, reasonable, equitable, and based on accurate12 information. If dealership performance standards are based on a survey, the13 manufacturer, converter, distributor, wholesaler, distributor branch, or factory branch14 shall establish the objectivity of the survey process and provide this information to15 any motor vehicle dealer or specialty vehicle dealer of the same line make covered16 by the survey request. Each response to a survey used by a manufacturer in preparing17 an evaluation or performance-rating of a motor vehicle dealer shall be made18 available to that motor vehicle dealer, or it cannot be used by the manufacturer.19 However, if a customer requests that the manufacturer or distributor not disclose the20 consumer's identity to the dealer, the manufacturer may withhold the consumer's21 identity in providing the survey response to the dealer, and the manufacturer may use22 the response. Any survey used must have the following characteristics:23 (aa) It was designed by experts.24 (bb) The proper universe was examined.25 (cc) A representative sample was chosen.26 (dd) The data was accurately reported.27 (ix) To release, convey, or otherwise provide customer information, if to do28 so is unlawful or if the customer objects in writing. This does not include29 information that is necessary for the manufacturer to meet its obligations to the30 SB NO. 360 ENROLLED Page 10 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. dealer or consumers in regard to contractual responsibilities, vehicle recalls, or other1 requirements imposed by state or federal law. The manufacturer is further prohibited2 from providing any consumer information received from the dealer to any3 unaffiliated third party.4 (x) To pay the attorney fees of the manufacturer or distributor related to5 hearings and appeals brought under this Chapter.6 (b) To refuse to deliver to any licensee having a franchise or contractual7 arrangement for the retail sale of vehicles sold or distributed by such manufacturer,8 distributor, wholesaler, distributor branch or factory branch, any motor vehicle,9 publicly advertised for immediate delivery, within sixty days after such dealer's order10 shall have been received.11 (c) To threaten to cancel any franchise or any contractual agreement existing12 between such manufacturer, distributor, wholesaler, distributor branch or factory13 branch and said dealer for any reason including but not limited to failure to meet14 performance standards.15 (d) To unfairly, without just cause and due regard to the equities of such16 dealer, cancel the franchise of any licensee. Failure to meet performance standards17 based on a survey of sales penetration in a regional, national, territorial, or other18 geographic area shall not be the sole cause for cancellation of a franchise. The19 nonrenewal of a franchise or selling agreement with such dealer or his successor20 without just provocation or cause, or the refusal to approve a qualified transferee or21 qualified successor to the dealer-operator as provided for in the franchise or selling22 agreement, or solely for failure to meet performance standards based on a survey of23 sales penetration in a regional, national, territorial, or other geographic area, shall be24 deemed an evasion of this Paragraph and shall constitute an unfair cancellation,25 regardless of the terms or provisions of such franchise or selling agreement.26 However, at least ninety-days notice shall be given to the dealer of any cancellation27 or nonrenewal of a franchise except for a cancellation arising out of the financial28 default of the motor vehicle dealer or fraudulent activity of the dealer principal29 which results in the conviction of a crime punishable by imprisonment. The30 SB NO. 360 ENROLLED Page 11 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. provisions of this Subsection relating to performance standards shall not apply to1 recreational products dealers.2 (e) To refuse to extend to a licensee the privilege of determining the mode or3 manner of available transportation facility that such dealer desires to be used or4 employed in making deliveries of vehicles to him or it.5 (f) To resort to or use any false or misleading advertisement in connection6 with his business as such manufacturer of motor vehicles, distributor, wholesaler,7 distributor branch or factory branch, or officer, agent, or other representative thereof.8 (g) To delay, refuse, or fail to deliver motor vehicles in reasonable quantities9 relative to the licensee's facilities and sales potential in the relevant market area. This10 Subparagraph shall not be valid, however, if such failure is caused by acts or causes11 beyond the control of the manufacturer, distributor, or other such party.12 (h) To ship or sell motor vehicles or recreational products to a licensee prior13 to the licensee having been granted a license by the commission to sell such vehicles.14 (i) To unreasonably withhold consent to the sale, transfer, or exchange of the15 franchise to a qualified transferee capable of being licensed as a dealer in this state,16 provided the transferee meets the criteria generally applied by the manufacturer in17 approving new dealers and agrees to be bound by all the terms and conditions of the18 standard franchises.19 (j) To fail to respond in writing to a written request for consent as specified20 in Subparagraph (i) above of this Paragraph within sixty days of receipt of a written21 request on the forms, if any, generally utilized by the manufacturer or distributor for22 such purposes and containing the information required therein. Failure to respond23 shall be deemed to be consent to the request.24 (k)(i) To sell or offer to sell a new or unused motor vehicle or recreational25 product directly to a consumer except as provided in this Chapter, or to compete with26 a licensee in the same-line makes, models, or classifications operating under an27 agreement or franchise from the aforementioned manufacturer. A manufacturer shall28 not, however, be deemed to be competing when any one of the following conditions29 are met:30 SB NO. 360 ENROLLED Page 12 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. (aa) Operating a dealership temporarily for a reasonable period, not to exceed1 two years.2 (bb) Operating a bona fide retail dealership which is for sale to any qualified3 independent person at a fair and reasonable price, not to exceed two years.4 (cc) Operating in a bona fide relationship in which a person independent of5 a manufacturer has made a significant investment subject to loss in the dealership,6 and can reasonably expect to acquire full ownership of such dealership on reasonable7 terms and conditions.8 (ii) After any of the conditions have been met under Subitems (aa) and (bb)9 of Item (i) of this Subparagraph, the commission shall allow the manufacturer to10 compete with licensees of the same-line makes, models, or classifications under an11 agreement or franchise from said manufacturer for longer than two years when, in12 the discretion of the commission, the best interest of the manufacturer, consuming13 public, and licensees are best served.14 (l) To condition the renewal or extension of a franchise on a new motor15 vehicle dealer's substantial renovation of the dealer's place of business or on the16 construction, purchase, acquisition, or rental of a new place of business by the new17 motor vehicle dealer, unless the manufacturer has advised the new motor vehicle18 dealer in writing of its intent to impose such a condition within a reasonable time19 prior to the effective date of the proposed date of renewal or extension, but in no case20 less than one hundred eighty days, and provided the manufacturer demonstrates the21 need for such demand in view of the need to service the public and the economic22 conditions existing in the motor vehicle industry at the time such action would be23 required of the new motor vehicle dealer. As part of any such condition the24 manufacturer shall agree, in writing, to supply the dealer with an adequate supply25 and marketable model mix of motor vehicles to meet the sales levels necessary to26 support the increased overhead incurred by the dealer by reason of such renovation,27 construction, purchase, or rental of a new place of business.28 (m) To fail to compensate its dealers for the work and services they are29 required to perform in connection with the dealer's delivery and preparation30 SB NO. 360 ENROLLED Page 13 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. obligations according to the terms of compensation that shall be filed with the1 commission on or before October first of each year. The commission shall find the2 compensation to be reasonable or the manufacturer shall remedy any deficiencies.3 (n) To fail to designate and provide to the commission in writing the4 community or territory assigned to a licensee.5 (o) To fail or refuse to sell or offer to sell to all motor vehicle franchisees in6 a line make, every motor vehicle sold or offered for sale under a franchise to any7 motor vehicle franchisee of the same-line make, or to unreasonably require a motor8 vehicle dealer to pay an extra fee, purchase unreasonable advertising displays or any9 other materials, or to remodel, renovate, or recondition its existing facilities as a10 prerequisite to receiving a certain model or series of vehicles. However, the failure11 to deliver any such motor vehicle shall not be considered a violation of this Section12 if the failure is due to a lack of manufacturing capacity or to a strike or labor13 difficulty, a shortage of materials, a freight embargo or other cause of which the14 franchisor has no control. This Subparagraph shall not apply to recreational product15 manufacturers.16 (p) To unreasonably discriminate among competing, similarly situated, same-17 line make dealers in the sales of vehicles, in the availability of such vehicles, in the18 terms of incentive programs or sales promotion plans, or in other similar programs.19 (q) To terminate, cancel, or refuse to continue any franchise agreement based20 upon the fact that the motor vehicle dealer owns, has an investment in, participates21 in the management, or holds a franchise agreement for the sale or service of another22 make or line of new motor vehicles at a different dealership location, or intends to23 or has established another make or line of new motor vehicles in the same dealership24 facilities of the manufacturer or distributor.25 (r) To demand compliance with facilities requirements that include any26 requirements that a motor vehicle dealer establish or maintain exclusive office, parts,27 service or body shop facilities, unless such requirements would be reasonable and28 justified by business considerations. The burden of proving that such requirements29 are reasonable and justified by business considerations is on the manufacturer. If the30 SB NO. 360 ENROLLED Page 14 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. franchise agreement of the manufacturer or distributor requires the approval of the1 manufacturer or distributor for facility uses or modifications, the manufacturer or2 distributor shall approve or disapprove such a request in writing within sixty days of3 receipt of such request.4 (s) To use any subsidiary, affiliate, or any other controlled person or entity,5 or to employ the services of a third party, to accomplish what would otherwise be6 illegal conduct under this Chapter on the part of the manufacturer or distributor.7 (t) To operate a satellite warranty and repair center, to authorize a person to8 perform warranty repairs who is not a motor vehicle dealer, or to authorize a motor9 vehicle dealer to operate a satellite warranty and repair center within the community10 or territory of a same-line or make motor vehicle dealer. This Subparagraph shall not11 apply to recreational product manufacturers.12 (u) To make a change in the area of responsibility described in the franchise13 agreement or sales and service agreement of a dealer, without the franchisor,14 converter, or manufacturer giving said dealer and the commission no less than sixty15 days prior written notice by certified or registered mail.16 (v) To attempt to induce or coerce, or to induce or coerce, any motor vehicle17 dealer to enter into any agreement with such manufacturer, distributor, wholesaler,18 distributor branch or factory branch or representative thereof, or to do any other act19 unfair to said dealer.20 (w)(i) To coerce or attempt to coerce any retail motor vehicle dealer or21 prospective retail motor vehicle dealer to offer to sell or sell any extended service22 contract or extended maintenance plan or gap product offered, sold, backed by, or23 sponsored by the manufacturer or distributor or affiliate or sell, assign, or transfer24 any retail installment sales contract or lease obtained by the dealer in connection25 with the sale or lease by him of motor vehicles manufactured or sold by the26 manufacturer or distributor, to a specified finance company or class of finance27 companies, leasing company or class of leasing companies, or to any other specified28 persons by any of the following:29 (aa) By any statement, promise, or threat that the manufacturer or distributor30 SB NO. 360 ENROLLED Page 15 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. will in any manner benefit or injure the dealer, whether the statement, suggestion,1 threat, or promise is express or implied or made directly or indirectly.2 (bb) By any act that will benefit or injure the dealer.3 (cc) By any contract, or any express or implied offer of contract, made4 directly or indirectly to the dealer, for handling the motor vehicle on the condition5 that the dealer shall offer to sell or sell any extended service contract or extended6 maintenance plan offered, sold, backed by, or sponsored by the manufacturer or7 distributor or that the dealer sell, assign, or transfer his retail installment sales8 contract on or lease of the vehicle, to a specified finance company or class of finance9 companies, leasing company or class of leasing companies, or to any other specified10 person.11 (dd) Any such statements, threats, promises, acts, contracts, or offers of12 contracts, when their effect may be to lessen or eliminate competition.13 (ii) Nothing contained in this Subparagraph shall prohibit a manufacturer or14 distributor from offering or providing incentive benefits or bonus programs to a retail15 motor vehicle dealer or prospective retail motor vehicle dealer who makes the16 voluntary decision to offer to sell or sell any extended service contract or extended17 maintenance plan offered, sold, backed, or sponsored by the manufacturer or18 distributor or to sell, assign, or transfer any retail installment sale or lease by him of19 motor vehicles manufactured or sold by the manufacturer or distributor to a specified20 finance company or leasing company.21 (2) For a motor vehicle dealer, specialty vehicle dealer, recreational product22 dealer, used motor vehicle dealer, or a motor vehicle salesman:23 (a) To require a purchaser of a vehicle, as a condition of sale and delivery24 thereof, to also purchase special features, appliances, accessories, or equipment not25 desired or requested by the purchaser; however, this prohibition shall not apply as26 to special features, appliances, accessories, or equipment which are permanently27 affixed to the vehicle.28 (b) To represent and sell as a new vehicle any vehicle, the legal title of which29 has been transferred by a manufacturer, distributor, or dealer to an ultimate30 SB NO. 360 ENROLLED Page 16 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. purchaser.1 (c) To resort to or use any false or misleading advertisement in connection2 with his business as such vehicle dealer or motor vehicle salesman.3 (d) To sell or offer to sell makes, models, or classifications of new vehicles4 for which no franchise and license to sell is held.5 (e) Except as otherwise approved by the commission, to sell or offer to sell6 a vehicle from an unlicensed location.7 (f) To deliver to a prospective purchaser a new or a used vehicle on a sale8 conditioned on financing, i.e., a spot delivery, except on the following terms and9 conditions which shall be in writing and shall be a part of the conditional sales10 contract or other written notification signed by the purchaser:11 (i) That if the sale is not concluded by the financing of the sale to the12 purchaser within twenty-five days of the delivery, the sale contract shall be null and13 void.14 (ii) That the vehicle being offered for trade-in by the purchaser shall not be15 sold by the dealer until the conditional sale is complete.16 (iii) That there shall be no charge to the purchaser should the conditional sale17 not be completed, including but not limited to mileage charges or charges to18 refurbish the vehicle offered for trade-in. However, the purchaser shall be19 responsible for any and all damages to the vehicle or other vehicles damaged by the20 fault of the purchaser and any and all liability incurred by the purchaser during the21 purchaser's custody of the vehicle to the extent provided for in R.S. 22:1296.22 (iv) That if the conditional sale is not completed, the dealer shall immediately23 refund to the purchaser upon return of the vehicle all sums placed with the dealership24 as a deposit or any other purpose associated with the attempted sale of the vehicle.25 (v) That the prospective purchaser shall return the vehicle to the dealership26 within forty-eight hours of notification by the dealer that the conditional sale will not27 be completed. If the prospective purchaser does not return the vehicle to the28 dealership within forty-eight hours of notification by the dealer, an authorized agent29 of the dealer shall have the right to recover the vehicle without the necessity of30 SB NO. 360 ENROLLED Page 17 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. judicial process, provided that such recovery can be accomplished without1 unauthorized entry into a closed dwelling, whether locked or unlocked and without2 a breach of peace.3 (g) To pay a fee to any person in return for the solicitation, procurement, or4 production by that person of prospective purchasers for new and used vehicles,5 except to a salesman licensed under the provisions of this Chapter.6 (h) To fail to fully and completely explain each charge listed on a retail7 buyer's order or vehicle invoice prior to the purchase of a vehicle.8 (i) When selling a vehicle to a consumer, to assess any consumer services9 fees, which shall include fees for treating the interior upholstery of the vehicle, oil10 changes, roadside assistance, dealer inspections, or any other service offered by the11 dealer, without allowing the buyer to refuse such services and be exempt from12 payment for such services. The provisions of this Subparagraph shall not apply to13 dealer-added options or accessories which are permanently affixed to the vehicle.14 (j) To fail to disclose to a purchaser, in writing, which components of a15 specialty vehicle are subject to a manufacturer's or distributor's warranty agreement16 and which components are subject to a specialty vehicle dealer's or other warranty17 agreement. The specialty vehicle dealer shall identify in writing the location of the18 two nearest authorized manufacturer or distributor warranty service providers.19 School bus warranty repair work, except for engine and transmission repair work,20 may also be performed by repair facilities, authorized by the manufacturer or21 distributor, which are not school bus dealers. Further, nothing in this Chapter shall22 prohibit a manufacturer of school buses licensed by the Louisiana Motor Vehicle23 Commission from authorizing warranty and other repair or maintenance services to24 be performed at any location of a motor vehicle dealer licensed under this Chapter25 which holds a franchise from any affiliate or subsidiary of the school bus26 manufacturer.27 (k)(i) To fail to disclose to a purchaser in writing on the sales contract,28 buyer's order, or any other document that the dealer may be participating in finance29 charges associated with the sale.30 SB NO. 360 ENROLLED Page 18 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. (ii) To participate in a finance charge that would result in a difference1 between the buy rate and the contract rate of more than three percentage points.2 (iii) The provisions of this Subparagraph shall apply only to transactions3 subject to the Louisiana Motor Vehicle Sales Finance Act.4 (3) For a motor vehicle or recreational product lessor or motor vehicle lessor5 agent:6 (a) To represent and sell as a new vehicle any vehicle which has been used7 or intended to be used and operated for leasing and rental purposes.8 (b) To resort to or use any false or misleading advertising in connection with9 the business of leasing or renting vehicles.10 (c) To lease, rent, sell, or offer to sell a vehicle from a location not licensed11 for such activity.12 (d) To rent or lease any vehicle which has been located within this state for13 a period of thirty days or more, unless such vehicle has been issued a Louisiana14 license plate by, and all license fees and taxes have been paid to, this state.15 (e) To pay a fee to any person in return for the solicitation, procurement, or16 production by that person of prospective lessees of vehicles, unless the person17 receiving the fee is a lease facilitator who holds a valid license as provided by this18 Chapter and a valid appointment from the motor vehicle lessor as provided by R.S.19 32:1266(B)(1). The fees prohibited by this Subparagraph shall not include amounts20 paid to a dealer as part of the consideration for the sale or assignment of a lease or21 leased vehicle or other amounts paid to the dealer who transfers the title on the22 vehicle or assigns the lease contract to the motor vehicle lessor.23 (f) To fail to fully and completely explain each charge listed on a retail24 buyer's or lessee's order or vehicle invoice or leasing agreement prior to the lease of25 a vehicle.26 (g) When leasing a vehicle to a consumer, to assess any consumer services27 fees, which shall include fees for treating the interior upholstery of the vehicle, oil28 changes, roadside assistance, dealer inspections, or any other service offered by the29 motor vehicle lessor, without allowing the consumer to refuse such services and be30 SB NO. 360 ENROLLED Page 19 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. exempt from payment for such services. The provisions of this Subparagraph shall1 not apply to motor vehicle lessor-added options or accessories which are2 permanently affixed to the vehicle.3 (4) For a lease facilitator:4 (a) To hold himself out to any person as a "leasing company", "leasing5 agent", "lease facilitator", or similar title, directly or indirectly engaged in the6 business of a lease facilitator, or otherwise engaged in the solicitation or procurement7 of prospective lessees for vehicles not titled in the name of and registered to the lease8 facilitator, without holding a valid lease facilitator license and being in compliance9 with the terms of this Chapter.10 (b) To sell or offer to sell a new vehicle.11 (c) To accept a fee from a dealer or consumer.12 (d) To sign a vehicle manufacturer's statement of origin to a vehicle, accept13 an assignment of a manufacturer's statement of origin to a vehicle, or otherwise14 assume any element of title to a new vehicle.15 (e) To procure or solicit prospective lessees for or on behalf of any person16 other than a motor vehicle lessor.17 (f) To act in the capacity of or engage in the business of a lease facilitator18 without a valid appointment from a motor vehicle lessor to act on behalf of the motor19 vehicle lessor in soliciting prospective lease clients or customers as provided by this20 Chapter.21 (5) For a broker:22 (a) To hold himself out to any person as a "broker", "purchasing company",23 "sales agent", or similar title, engaged in the business of broker, or otherwise24 engaged in the solicitation or procurement of prospective purchasers for vehicles not25 titled in the name of and registered to the broker, unless the broker holds a valid26 broker license and is in compliance with the terms of this Chapter.27 (b) To sell, or offer to sell, or display a new vehicle.28 (c) To be paid a fee by a dealer.29 (d) To sign a vehicle manufacturer's statement of origin to a vehicle, accept30 SB NO. 360 ENROLLED Page 20 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. an assignment of a manufacturer's statement of origin to a vehicle, or otherwise1 assume any element of title to a new vehicle.2 (e) To act in the capacity of or engage in the business of a broker without a3 valid license issued as provided by this Chapter and a valid appointment from a4 motor vehicle lessor to act on behalf of the motor vehicle lessor in soliciting5 prospective lease clients or customers as provided by this Chapter.6 (f) To fail to execute a written brokering agreement and provide a completed7 copy to both of the following:8 (i) Any consumer entering into the brokering agreement. The completed copy9 shall be provided prior to the consumer's signing an agreement for the purchase of10 the vehicle described in the brokering agreement, or, prior to accepting one hundred11 dollars or more from that consumer, whichever comes first.12 (ii) The selling dealer. The completed copy shall be provided prior to the13 selling dealer's entering into a purchase agreement with the consumer at the time of14 delivery.15 (g) To accept a purchase deposit from any consumer that exceeds two point16 five percent of the selling price of the vehicle described in the brokering agreement.17 (h) To fail to refund any purchase money, including purchase deposits, upon18 demand by a consumer at any time prior to the consumer's signing a vehicle purchase19 agreement with a selling dealer of the vehicle described in the brokering agreement.20 (i) To fail to cancel a brokering agreement and refund, upon demand, any21 money paid by a consumer, including any brokerage fee, under any of the following22 circumstances:23 (i) When the final price of the brokered vehicle exceeds the purchase price24 listed in the brokering agreement.25 (ii) When the vehicle delivered is not as described in the brokering26 agreement.27 (iii) When the brokering agreement expires prior to the customer's being28 presented with a purchase agreement from a selling dealer arranged through the29 brokering dealer that contains a purchase price at or below the price listed in the30 SB NO. 360 ENROLLED Page 21 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. brokering agreement.1 (j) To act as a seller and provide brokering services, both in the same2 transaction.3 (k) To fail to disclose to the consumer the dollar amount of any fee that the4 consumer is obligated to pay to the broker. This arrangement shall be confirmed in5 a brokering agreement.6 (l) To fail to maintain, for a minimum of three years, a copy of the executed7 brokering agreement and other notices and documents related to each brokered8 transaction.9 (m) To fail to advise the consumer, prior to accepting any money, that a full10 refund will be given if the motor vehicle ordered through the broker is not obtained11 for the consumer.12 (6) For any person or other licensee:13 (a)(i) To modify a franchise during the term of the agreement or upon its14 renewal if the modification substantially and adversely affects the franchisee's rights,15 obligations, investment, or return on investment without giving sixty days written16 notice of the proposed modification to the licensee and the commission which17 includes the grounds upon which the modification is based, unless the modification18 is required by law, court order, or the commission. Within the sixty day notice period19 the licensee may file with the commission a complaint for a determination whether20 there is good cause for permitting the proposed modification. The party seeking to21 modify or replace an agreement shall demonstrate by a preponderance of the22 evidence that there is good cause for the modification or replacement. The23 commission shall schedule a hearing within sixty days to decide the matter. Multiple24 complaints pertaining to the same proposed modifications shall be consolidated for25 hearing. The proposed modification may not take effect pending the determination26 of the matter.27 (ii) With respect to recreational products, to modify a franchise during the28 term of the agreement or upon its renewal if the modification substantially and29 adversely affects the franchisee's rights, obligations, investment, or return on30 SB NO. 360 ENROLLED Page 22 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. investment without giving sixty-day written notice of the proposed modification to1 the licensee and the commission unless the modifications are required by law, court2 order, or the commission. Within the sixty-day notice period the licensee may file3 with the commission a complaint for a determination whether there is good cause for4 permitting the proposed modification. The party seeking to modify or replace an5 agreement shall demonstrate by a preponderance of the evidence that there is good6 cause for the modification or replacement. The commission shall schedule a hearing7 within sixty days to decide the matter. Multiple complaints pertaining to the same8 proposed modifications shall be consolidated for hearing. The proposed modification9 may not take effect pending the determination of the matter.10 (b) In making a determination of whether there is good cause for permitting11 a proposed modification, the commission may consider any relevant factor including:12 (i) The reasons for the proposed modification.13 (ii) Whether the proposed modification is applied to or affects all licensees14 in a nondiscriminating manner.15 (iii) The degree to which the proposed modification will have a substantial16 and adverse effect upon the licensee's investment or return on investment.17 (iv) Whether the proposed modification is in the public interest.18 (v) The degree to which the proposed modification is necessary to the orderly19 and profitable distribution of vehicles and other services by the licensee.20 (vi) Whether the proposed modification is offset by other modifications21 beneficial to the licensee.22 (c) The decision of the commission shall be in writing and shall contain23 findings of fact and a determination of whether there is good cause for permitting the24 proposed modification. The commission shall deliver copies of the decision to the25 parties personally or by registered mail.26 (7) For any employee of a licensee while acting in the scope of his27 employment, to accept any payment, commission, fee, or compensation of any kind28 from any person other than the employing licensee, unless such payment is fully29 disclosed to and approved by the employing licensee.30 SB NO. 360 ENROLLED Page 23 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. B. The provisions of this Section shall not apply to a dealer,1 manufacturer, distributor, wholesaler, distributor branch, factory branch, or2 convertor of marine products, motorcycles or all-terrain vehicles, or3 recreational vehicles, or any officer, agent, or other representative thereof.4 §1261.1. Indemnification of franchised dealers5 A. Notwithstanding the terms of any franchise agreement, each manufacturer6 or converter shall indemnify and hold harmless its franchised dealers against any7 judgment for damages, including but not limited to court costs and reasonable8 attorney fees of the dealer, arising out of complaints, claims, or lawsuits including9 but not limited to strict liability, negligence, misrepresentation, express or implied10 warranty, or rescission of sale to the extent that the judgment arises out of alleged11 defective or negligent manufacture, assembly, or design of motor vehicles, speciality12 vehicle, recreational product, parts, or accessories, or other functions by the13 manufacturer of converter, which are beyond the control of the dealer.14 B. The provisions of this Section shall not apply to a franchised15 recreational vehicle dealer, marine dealer, or motorcycle or all-terrain vehicle16 dealer.17 * * *18 §1262. Warranty; compensation; audits of dealer records19 * * *20 C. The provisions of this Section shall not apply to a dealer,21 manufacturer, distributor, wholesaler, distributor branch, or factory branch of22 marine products, motorcycles or all-terrain vehicles, or recreational vehicles,23 or any officer, agent, or other representative thereof.24 §1263. Motor vehicle repairs25 A. Suppliers of mechanical repairs and services for any vehicle subject to26 regulation pursuant to this Chapter shall provide each consumer with an itemized bill27 indicating repairs and services performed, parts replaced, or materials used, the total28 labor charge, and the identity of the mechanic, repairman, or supplier who performed29 the work. However, nothing in this Section shall prohibit a supplier of mechanical30 SB NO. 360 ENROLLED Page 24 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. repairs and services from charging a service fee for the use of shop supplies such as1 rags, fender covers, small amounts of fluid, or other items which are not itemized,2 provided that such fee does not exceed five percent of the total invoice for3 mechanical repairs or thirty-five dollars, whichever is less.4 B. The provisions of this Section shall not apply to suppliers of5 mechanical repairs and services for any recreational vehicle subject to6 regulation of this Chapter.7 §1264. Damage disclosure8 * * *9 D. The provisions of this Section shall not apply to marine products,10 motorcycle or all-terrain vehicles, or recreational vehicles.11 * * *12 §1267. Succession; right of first refusal13 * * *14 C. The provisions of this Section shall not apply to the succession of any15 marine dealer, motorcycle or all-terrain vehicle, or recreational vehicle.16 §1268. Requirements upon termination; penalty; indemnity17 * * *18 D. Notwithstanding any provision of law to the contrary, the provisions19 of this Section shall not apply to a marine dealer, motorcycle or all-terrain20 vehicle dealer, or recreational vehicle dealer.21 * * *22 PART II. PROVISIONS SPECIFIC TO MARINE PRODUCTS23 §1270. Establishment of new marine dealerships or relocations; protests;24 procedure25 A. Whenever the commission receives an application for a recreational26 products dealer's license that would add a new marine dealership, it shall first27 notify the existing licensed marine dealership or dealerships selling the same-28 line makes, models, or classifications if the new dealership's proposed location29 is within the existing dealer's area of responsibility. Any same-line makes,30 SB NO. 360 ENROLLED Page 25 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. models, or classifications dealership whose area of responsibility includes the1 location of the proposed new marine dealership may object to the granting of2 the license.3 B. Whenever the commission receives an application for a recreational4 products dealer's license which would relocate an existing marine dealership,5 it shall first notify the existing licensed marine dealership or dealerships selling6 the same-line makes, models, or classifications if the dealership's proposed new7 location is within the existing dealer's area of responsibility. The existing same-8 line makes, models, or classifications dealership or dealerships shall have the9 right to object to the granting of the license only if the proposed relocation is10 within a radius of seven miles of its facility. However, without regard to11 distance, whenever the commission receives an application for the relocation of12 a marine dealership which would add an additional marine dealership to an13 existing same-line makes, models, or classifications dealership's area of14 responsibility, the affected dealership shall have the right to object.15 C. The objection shall be in writing and shall be received by the16 commission within a fifteen-day period after receipt of the notice. The fifteen-17 day objection period shall be waived upon written notification to the18 commission from all licensees entitled to object that the licensees have no19 objections to the proposed change or addition for which the notice of intent was20 issued. If a timely objection is lodged, and prior to the issuance of the license,21 the commission shall hold a hearing within thirty days after receipt of the22 objection and issue its decision within ninety days after date of the hearing.23 Notice of hearing and an opportunity to participate therein shall be given to the24 manufacturer or distributor, the applicant for the license as a marine dealer,25 and to the protesting dealership or dealerships.26 D. Whenever the commission receives an objection pursuant to the27 provisions of Subsection A of this Section, or whenever the commission receives28 an objection pursuant to the assignment of the marine dealer's area of principal29 sales and service responsibility, the commission shall consider the following and30 SB NO. 360 ENROLLED Page 26 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. may consider any other relevant factors in determining whether there is good1 cause to approve or reject the assignment of the marine dealer's area of2 principal sales and service responsibility, or to issue a license:3 (1) Whether the community or territory can support an additional4 marine dealership.5 (2) The financial impact on both the applicant and the existing marine6 dealership or dealerships.7 (3) Whether the existing marine dealerships of the same-line makes,8 models, or classifications in the dealership's area of responsibility are providing9 adequate representation, competition, and convenient consumer care for the10 marine products of the same-line makes, models, or classifications located11 within that area.12 (4) Whether the issuance of the license would increase competition, be13 in the public interest, or both.14 E. In disputes between the marine dealers and manufacturers and15 distributors regarding the execution of an agreement that would add a new16 same-line make marine dealership or would add the same product line17 regardless of brand name within the area of responsibility of an existing marine18 dealer, the name brand of the boat determines whether a dealer may enter into19 a franchise for a particular boat package or boat package line. The marine20 motor, marine engine, boat trailer, or any accessory made a part of a boat21 package shall not be the subject of, or a consideration in, an area of22 responsibility dispute for violation involving the boat package.23 F. A manufacturer or distributor of a marine motor or marine engine24 may, in its discretion, enter into a warranty service agreement with a marine25 dealer of a boat package that is packaged with its particular brand marine26 motor or engine without violating the area of responsibility of any other marine27 dealer that has a franchise of that brand marine motor or engine. However, the28 warranty service agreement shall not be construed to permit the marine dealer29 to sell the marine motor or engine separate from the boat package, and the30 SB NO. 360 ENROLLED Page 27 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. marine dealer shall not hold itself out to be a full-line or loose marine motor or1 engine dealership.2 §1270.1. Unauthorized acts; marine products3 It shall be a violation of this Part:4 (1) For a manufacturer, a distributor, a wholesaler, distributor branch,5 or factory branch of marine products or any officer, agent, or other6 representative thereof:7 (a) To induce or coerce, or attempt to induce or coerce, any licensee.8 (i) To order or accept delivery of any marine product, appliances,9 equipment, parts or accessories therefor, or any other commodity or10 commodities which shall not have been voluntarily ordered.11 (ii) To order for any person any parts, accessories, equipment,12 machinery, tools, appliances, or any commodity whatsoever.13 (iii) To assent to a release, assignment, novation, waiver, or estoppel14 which would relieve any person from liability to be imposed by law, unless done15 in connection with a settlement agreement to resolve a matter pending a16 commission hearing or pending litigation involving a manufacturer, distributor,17 wholesaler, distributor branch or factory branch, or officer, agent, or other18 representative thereof.19 (iv) To enter into a franchise with a licensee or during the franchise20 term, use any written instrument, agreement, release, assignment, novation,21 estoppel, or waiver, to attempt to nullify or modify any provision of this22 Chapter, or to require any controversy between a marine dealer and a23 manufacturer to be referred to any person or entity other than the commission,24 or duly constituted courts of this state or the United States, if such referral25 would be binding upon the dealer. Such instruments are null and void, unless26 done in connection with a settlement agreement to resolve a matter pending a27 commission hearing or pending litigation.28 (v) To waive the right to a jury trial.29 (vi) To participate in an advertising group or to participate monetarily30 SB NO. 360 ENROLLED Page 28 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. in an advertising campaign or contest or to purchase any promotional1 materials, showroom, or other display decorations or materials at the expense2 of such marine dealer.3 (vii) To adhere to performance standards that are not applied uniformly4 to other similarly situated marine dealers. Any such performance standards5 shall be fair, reasonable, equitable, and based on accurate information. If6 marine dealership performance standards are based on a survey, the7 manufacturer, distributor, wholesaler, distributor branch, or factory branch8 shall establish the objectivity of the survey process and provide this information9 to any marine dealer of the same-line make covered by the survey request. Each10 response to a survey used by a manufacturer in preparing an evaluation or11 performance-rating of a marine dealer shall be made available to that marine12 dealer, or it cannot be used by the manufacturer. However, if a customer13 requests that the manufacturer or distributor not disclose the consumer's14 identity to the dealer, the manufacturer may withhold the consumer's identity15 in providing the survey response to the dealer, and the manufacturer may use16 the response. Any survey used must have the following characteristics:17 (aa) It was designed by experts.18 (bb) The proper universe was examined.19 (cc) A representative sample was chosen.20 (dd) The data was accurately reported.21 (viii) To release, convey, or otherwise provide customer information, if22 to do so is unlawful or if the customer objects in writing. This does not include23 information that is necessary for the manufacturer to meet its obligations to the24 marine dealer or consumers in regard to contractual responsibilities, marine25 product recalls, or other requirements imposed by state or federal law. The26 manufacturer is further prohibited from providing any consumer information27 received from the marine dealer to any unaffiliated third party.28 (ix) To pay the attorney fees of the manufacturer or distributor related29 to hearings and appeals brought under this Chapter.30 SB NO. 360 ENROLLED Page 29 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. (x) To order or accept delivery of any vehicle with special features,1 appliances, accessories, or equipment not included in the list price of the vehicle2 as publicly advertised.3 (b) To refuse to deliver to any licensee having a franchise or contractual4 arrangement for the retail sale of marine products sold or distributed by such5 manufacturer, distributor, wholesaler, distributor branch or factory branch,6 any marine product, publicly advertised for immediate delivery, within sixty7 days after such marine dealer's order shall have been received.8 (c) To threaten to cancel any franchise existing between such9 manufacturer, distributor, wholesaler, distributor branch or factory branch10 and the marine dealer for any reason.11 (d) To unfairly, without just cause and due regard to the equities of the12 marine dealer, cancel the franchise of the licensee. The nonrenewal of a13 franchise with a marine dealer or his successor without just provocation or14 cause, or the refusal to approve a qualified transferee or qualified successor to15 the dealer-operator as provided for in the selling agreement, shall be deemed16 a violation of this Subparagraph and shall constitute an unfair cancellation,17 regardless of the terms or provisions of such franchise. However, at least ninety18 days notice shall be given to the dealer of a cancellation or nonrenewal of a19 franchise except for a cancellation arising out of fraudulent activity of the20 dealer principal which results in the conviction of a crime punishable by21 imprisonment.22 (e) To refuse to extend to a licensee the privilege of determining the mode23 or manner of available transportation facility that such marine dealer desires24 to be used or employed in making deliveries of marine products to him or it.25 (f) To ship or sell marine products to a licensee prior to the licensee26 having been granted a license by the commission to sell such products.27 (g) To unreasonably withhold consent to the sale, transfer, or exchange28 of the dealership to a qualified transferee capable of being licensed as a marine29 dealer in this state, provided the transferee meets the criteria generally applied30 SB NO. 360 ENROLLED Page 30 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. by the manufacturer in approving new marine dealers and agrees to be bound1 by all the terms and conditions of the standard franchises.2 (h) To fail to respond in writing to a written request for consent as3 specified in Subparagraph (g) of this Paragraph within sixty days of receipt of4 a written request on the forms, if any, generally utilized by the manufacturer5 or distributor for such purposes and containing the information required6 therein. Failure to respond shall be deemed to be consent to the request.7 (i)(i) To sell or offer to sell a new or unused marine product directly to8 a consumer except as provided in this Chapter, or to compete with a licensee in9 the same-line makes, models, or classifications operating under an agreement10 from the aforementioned manufacturer. A manufacturer shall not, however, be11 deemed to be competing when any one of the following conditions are met:12 (aa) Operating a marine dealership temporarily for a reasonable period,13 not to exceed two years.14 (bb) Operating a bona fide retail marine dealership that is for sale to any15 qualified independent person at a fair and reasonable price, not to exceed two16 years.17 (cc) Operating in a bona fide relationship in which a person independent18 of a manufacturer has made a significant investment subject to loss in the19 marine dealership, and can reasonably expect to acquire full ownership of such20 dealership on reasonable terms and conditions.21 (ii) After any of the conditions have been met under Subitems (i)(aa) and22 (bb) of this Subparagraph, the commission shall allow the manufacturer to23 compete with licensees of the same-line makes, models, or classifications under24 an agreement from the manufacturer for longer than two years when, in the25 discretion of the commission, the best interest of the manufacturer, consuming26 public, and licensees are best served.27 (j) To fail to compensate its marine dealers for the work and services28 they are required to perform in connection with the marine dealer's delivery29 and preparation obligations according to the terms of compensation that shall30 SB NO. 360 ENROLLED Page 31 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. be filed with the commission on or before October first of each year. The1 commission shall find the compensation to be reasonable or the manufacturer2 shall remedy any deficiencies.3 (k) To fail to designate and provide to the commission in writing the4 community or territory assigned to a licensee.5 (l) To unreasonably discriminate among competing, similarly situated,6 same-line make dealers in the sales of the marine products, in the availability7 of such marine products, in the terms of incentive programs or sales promotion8 plans, or in other similar programs.9 (m) To use any subsidiary, affiliate, or any other controlled person or10 entity, or to employ the services of a third party, to accomplish what would11 otherwise be illegal conduct under this Chapter on the part of the manufacturer12 or distributor.13 (n) To make a change in the area of responsibility described in the14 franchise or sales and service agreement of a dealer, without the manufacturer15 or distributor giving the marine dealer and the commission no less than sixty16 days prior written notice by certified or registered mail.17 (2) For a marine dealer, used marine product dealer, marine product18 salesman:19 (a) To require a purchaser of a marine product, as a condition of sale20 and delivery thereof, to also purchase special features, appliances, accessories,21 or equipment not desired or requested by the purchaser; however, this22 prohibition shall not apply as to special features, appliances, accessories, or23 equipment which are permanently affixed to the marine product.24 (b) To represent and sell as a new marine product any marine product,25 the legal title of which has been transferred by a manufacturer, distributor, or26 dealer to an ultimate purchaser.27 (c) To use any false or misleading advertisement in connection with his28 business as such marine dealer or marine product salesman.29 (d) To sell or offer to sell makes, models, or classifications of new marine30 SB NO. 360 ENROLLED Page 32 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. products for which no franchise and license to sell is held.1 (e) Except as otherwise approved by the commission, to sell or offer to2 sell a marine product from an unlicensed location.3 (f) To deliver to a prospective purchaser a new or a used marine product4 on a sale conditioned on financing, i.e., a spot delivery, except on the following5 terms and conditions which shall be in writing and shall be a part of the6 conditional sales contract or other written notification signed by the purchaser:7 (i) That if the sale is not concluded by the financing of the sale to the8 purchaser within twenty-five days of the delivery, the sale contract shall be null9 and void.10 (ii) That the marine product being offered for trade-in by the purchaser11 shall not be sold by the marine dealer until the conditional sale is complete.12 (iii) That there shall be no charge to the purchaser should the conditional13 sale not be completed, including but not limited to mileage charges or charges14 to refurbish the marine product offered for trade-in. However, the purchaser15 shall be responsible for any and all damages to the marine product or other16 marine products damaged by the fault of the purchaser and any and all liability17 incurred by the purchaser during the purchaser's custody of the marine18 product to the extent provided for in R.S. 22:1296.19 (iv) That if the conditional sale is not completed, the marine dealer shall20 immediately refund to the purchaser upon return of the marine product all21 sums placed with the dealership as a deposit or any other purpose associated22 with the attempted sale of the marine product.23 (v) That the prospective purchaser shall return the marine product to the24 dealership within forty-eight hours of notification by the marine dealer that the25 conditional sale will not be completed. If the prospective purchaser does not26 return the marine product to the dealership within forty-eight hours of27 notification by the marine dealer, an authorized agent of the marine dealer shall28 have the right to recover the marine product without the necessity of judicial29 process, provided that such recovery can be accomplished without unauthorized30 SB NO. 360 ENROLLED Page 33 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. entry into a closed dwelling, whether locked or unlocked and without a breach1 of peace.2 (g) To pay a fee to any person in return for the solicitation, procurement,3 or production by that person of prospective purchasers for new and used4 marine products, except to a salesman licensed under the provisions of this5 Chapter.6 (h) To fail to fully and completely explain each charge listed on a retail7 buyer's order or marine product invoice prior to the purchase of a marine8 product.9 (i) When selling a marine product to a consumer, to assess any consumer10 services fees, which shall include fees for treating the interior upholstery of the11 marine product, oil changes, roadside assistance, dealer inspections, or any12 other service offered by the dealer, without allowing the buyer to refuse such13 services and be exempt from payment for such services. The provisions of this14 Subparagraph shall not apply to dealer-added options or accessories which are15 permanently affixed to the marine product.16 (3)(a) For any person or other licensee to modify a franchise during the17 term of the agreement or upon its renewal if the modification substantially and18 adversely affects the dealer's rights, obligations, investment, or return on19 investment without giving a sixty-day written notice of the proposed20 modification to the licensee and the commission unless the modifications are21 required by law, court order, or the commission. Within the sixty-day notice22 period, the licensee may file with the commission a complaint for a23 determination whether there is good cause for permitting the proposed24 modification. The party seeking to modify or replace an agreement shall25 demonstrate by a preponderance of the evidence that there is good cause for the26 modification or replacement. The commission shall schedule a hearing within27 sixty days to decide the matter. Multiple complaints pertaining to the same28 proposed modifications shall be consolidated for hearing. The proposed29 modification may not take effect pending the determination of the matter.30 SB NO. 360 ENROLLED Page 34 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. (b) In making a determination of whether there is good cause for1 permitting a proposed modification, the commission may consider any relevant2 factor including:3 (i) The reasons for the proposed modification.4 (ii) Whether the proposed modification is applied to or affects all5 licensees in a nondiscriminating manner.6 (iii) The degree to which the proposed modification will have a7 substantial and adverse effect upon the licensee's investment or return on8 investment.9 (iv) Whether the proposed modification is in the public interest.10 (v) The degree to which the proposed modification is necessary to the11 orderly and profitable distribution of marine products and other services by the12 licensee.13 (vi) Whether the proposed modification is offset by other modifications14 beneficial to the licensee.15 (c) The decision of the commission shall be in writing and shall contain16 findings of fact and a determination of whether there is good cause for17 permitting the proposed modification. The commission shall deliver copies of18 the decision to the parties personally or by registered mail.19 (4) For any employee of a licensee while acting in the scope of his20 employment, to accept any payment, commission, fee, or compensation of any21 kind from any person other than the employing licensee, unless such payment22 is fully disclosed to and approved by the employing licensee.23 §1270.2. Warranty; compensation; audits of marine dealer records24 A.(1) It shall be a violation of this Chapter for a manufacturer,25 distributor, wholesaler, distributor branch, or factory branch of marine26 products or any officer, agent or other representative thereof to fail to27 adequately and fairly compensate its marine dealer for labor, parts, and other28 expenses incurred by such dealer to perform under and comply with a29 manufacturer's or a distributor's warranty agreement.30 SB NO. 360 ENROLLED Page 35 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. (2) In no event shall any manufacturer or distributor pay its marine1 dealer at a price or rate for warranty work that is less than that charged by the2 marine dealer to the retail customers of the marine dealer for nonwarranty3 work of like kind.4 (3) Warranty work includes parts and labor performed.5 (4) All claims made by the marine dealer for compensation under this6 Subsection shall be paid within thirty days after approval and shall be approved7 or denied within thirty days after receipt. When any claim is denied, the marine8 dealer shall be notified in writing of the grounds for denial.9 (5) The obligations set forth in this Subsection may be modified by10 contract.11 B.(1) Notwithstanding the terms of any franchise, warranty and sales,12 incentive, audits of marine dealer records may be conducted by the13 manufacturer, distributor, distributor branch, or factory branch. Any audit for14 warranty parts or service compensation shall be for the twelve-month period15 immediately following the date of the payment of the claim by the manufacturer16 or distributor. However, a marine dealer shall not be held liable by virtue of an17 audit for failure to retain parts for a period in excess of six months. Any audit18 for sales incentives, service incentives, rebates, or other forms of incentive19 compensation shall be only for the twelve-month period immediately following20 the date of the final payment to the marine dealer under a promotion, event,21 program, or activity. In no event shall the manufacturer, distributor,22 distributor branch, or factory branch fail to allow the marine dealer to make23 corrections to the sales data in less than one hundred twenty days from the24 program period. Additionally, no penalty other than amounts advanced on a25 marine product reported incorrectly shall be due in connection with the audit.26 With respect to marine products sold during the time period subject to the27 audit, but submitted incorrectly to the manufacturer, distributor, or wholesale28 distributor branch or factory branch, the marine dealer shall be charged back29 for the amount reported incorrectly and credited with the amount due, if30 SB NO. 360 ENROLLED Page 36 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. anything, on the actual sale date.1 (2) No claim which has been approved and paid may be charged back to2 the marine dealer unless it can be shown that one of the following applies:3 (a) The claim was false or fraudulent.4 (b) The repairs were not properly made.5 (c) The repairs were unnecessary to correct the defective condition under6 generally accepted standards of workmanship.7 (d) The marine dealer failed to reasonably substantiate the repair in8 accordance with reasonable written requirements of the manufacturer or9 distributor, if the marine dealer was notified of the requirements prior to the10 time the claim arose and if the requirements were in effect at the time the claim11 arose.12 (3) A manufacturer or distributor shall not deny a claim solely based on13 a marine dealer's incidental failure to comply with a specific claim processing14 requirement, or a clerical error, or other administrative technicality.15 (4) Limitations on warranty parts or service compensation, sales16 incentive audits, rebates, or other forms of incentive compensation, chargebacks17 for warranty parts or service compensation, and service incentives and18 chargebacks for sales compensation only shall not be effective in the case of19 intentionally false or fraudulent claims.20 (5) It shall be deemed an unfair act pursuant to this Chapter to audit a21 marine dealer more frequently than two sales-related and two service-related22 audits in a twelve-month period. Nothing in this Subsection shall limit a23 manufacturer's or distributor's ability to perform routine claim reviews in the24 normal course of business.25 (6) No claim may be rejected as late if it has been submitted within sixty26 days of the date the repair order was written.27 §1270.3. Sale of water-damaged marine products28 A. No person shall sell, transfer, or convey any new or used marine29 product to any person without notifying the buyer or receiver of the marine30 SB NO. 360 ENROLLED Page 37 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. product in writing of the extent of any water damage from flooding which1 occurred to the marine product prior to the transaction.2 B. If a sale, transfer, or conveyance of a new or used marine product3 occurs in violation of Subsection A of this Section, the person receiving4 ownership and title to the marine product who is not otherwise aware of the5 damage at the time of the transaction may bring an action to set aside the6 transaction within one year from the date of the transaction and receive all7 monies or other property given as consideration for the marine product less a8 reasonable assessment for wear and tear.9 C. For the purposes of this Section, a "water-damaged marine product"10 means any marine product whose power train, computer, or electrical system11 has been damaged by flooding.12 §1270.4. Succession; right of first refusal; marine dealers13 A. The terms of the franchise notwithstanding, any marine dealer may14 appoint by will, or other written instrument, a designated successor to succeed15 in the ownership interest of the marine dealer in the marine dealership upon the16 death or incapacity of the marine dealer.17 B. Unless good cause exists for refusal to honor the succession on the18 part of the manufacturer or distributor, any designated successor of a deceased19 or incapacitated marine dealer of a marine dealership may succeed to the20 ownership of the marine dealership under the existing franchise if:21 (1) The designated successor gives the manufacturer or distributor22 written notice of his intention to succeed to the ownership of the marine dealer23 within sixty days of the marine dealer's death or incapacity.24 (2) The designated successor agrees to be bound by all the terms and25 conditions of the franchise.26 C. The manufacturer or distributor may request, and the designated27 successor shall provide, promptly upon such request, personal and financial28 data reasonably necessary to determine whether the succession should be29 honored.30 SB NO. 360 ENROLLED Page 38 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. D. If a manufacturer or distributor believes that good cause exists for1 refusing to honor the succession of a deceased or incapacitated marine dealer,2 the manufacturer or distributor may, not more than sixty days following receipt3 of notice of the designated successor's intent to succeed and receipt of such4 personal or financial data, serve upon the designated successor notice of its5 refusal to honor the succession and of its intent to discontinue the existing6 franchise with the marine dealer not earlier than six months from the date such7 notice is served.8 E. The notice must state the specific grounds for the refusal to honor the9 succession.10 F. If notice of refusal and discontinuance is not timely served upon the11 designated successor, the franchise shall continue in effect subject to12 termination only as otherwise permitted by this Part.13 G. In determining whether good cause for the refusal to honor the14 succession exists, the manufacturer or distributor has the burden of proving15 that the designated successor is not of good moral character or does not16 otherwise meet the manufacturer's or distributor's reasonable standards as a17 marine dealer.18 H. If a manufacturer or distributor refuses to honor the succession to19 the ownership interest of a deceased or incapacitated owner for good cause, then20 and in such event the manufacturer or distributor shall allow the designated21 successor a reasonable period of time which shall not be less than six months in22 which to consummate a sale of the marine dealership. Any such sale shall be23 subject to R.S. 32:1270.1(2)(d).24 §1270.5. Manufacturer, distributor, or wholesaler repurchase; marine dealer;25 products26 A. If any marine dealer enters into a franchise with a manufacturer,27 distributor, or wholesaler wherein the marine dealer agrees to maintain an28 inventory of marine products or repair parts, the manufacturer, distributor, or29 wholesaler shall not terminate or fail to renew such franchise unless there is a30 SB NO. 360 ENROLLED Page 39 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. breach of the franchise by the marine dealer and until ninety days after notice1 of such intention to terminate, including the breach of the franchise, has been2 sent by certified mail, return receipt requested, or commercial delivery service3 with verification of receipt, to the marine dealer and the marine dealer has4 failed to correct the breach within such period.5 B. If the franchise is terminated as a result of any action by the marine6 dealer and the manufacturer, distributor, or wholesaler has not given due cause,7 as provided in this Section, for termination of such franchise, the manufacturer,8 distributor, or wholesaler shall not be required to repurchase the inventory as9 provided in this Section; however, if the franchise is terminated as a result of10 any action by the marine dealer and the manufacturer, distributor, or11 wholesaler has given the marine dealer due cause, as provided in this Section,12 to terminate the franchise, the manufacturer, distributor, or wholesaler shall13 be required to repurchase that inventory previously purchased from them,14 including any new and unused marine products of the current and immediate15 prior model or program year and new and unused parts inventory as provided16 in this Section.17 C. It shall be unlawful for the manufacturer, wholesaler, or distributor,18 without due cause and pursuant to its own initiating action, to terminate or fail19 to renew a franchise, unless the manufacturer, wholesaler, or distributor20 repurchases the new and unused inventory as provided for in this Section.21 D. It shall not be unlawful for the marine dealer with due cause and22 pursuant to the marine dealer's own initiating action to terminate or fail to23 renew a franchise with a manufacturer, wholesaler, or distributor, and the24 manufacturer, wholesaler, or distributor shall repurchase inventory as provided25 by this Section. To determine what constitutes due cause for a marine dealer to26 terminate or fail to renew a franchise, the following factors regarding the27 manufacturer, wholesaler, distributor or representative of one of the so named28 shall include whether the manufacturer, wholesaler, distributor, or one of the29 so named:30 SB NO. 360 ENROLLED Page 40 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. (1) Has made a material misrepresentation in accepting or acting under1 the franchise.2 (2) Has engaged in an unfair business practice.3 (3) Has engaged in conduct which is injurious or detrimental to public4 welfare.5 (4) Has failed to comply with any applicable Section of this Chapter.6 (5) Has been convicted of a crime, the effect of which would be7 detrimental to the marine dealership or dealer.8 (6) Has violated the Louisiana marine dealers area of responsibility.9 (7) Has failed to operate in the normal course of business for thirty10 consecutive days.11 (8) Has failed to comply with the terms of the franchise with the marine12 dealer.13 (9) Has materially misrepresented the performance or fitness for sale or14 use of a product line or products covered by the franchise.15 E. If a manufacturer, distributor, or wholesaler does not intend to renew16 a franchise, the manufacturer, distributor, or wholesaler shall give the marine17 dealer ninety days written notice prior to the effective date by certified mail,18 return receipt requested, or commercial delivery service with verification of19 receipt.20 F. As required by this Section, the manufacturer, distributor, or21 wholesaler shall repurchase the inventory which can be verified as previously22 purchased from them, including all new and unused marine products of the23 current and immediate prior model or program year and new and unused parts24 on hand and held by the marine dealer on the date of termination of the25 contract. The manufacturer, distributor, or wholesaler shall pay an amount26 equivalent to the cost actually paid by the marine dealer, including discounts27 given and rebates paid per unit for any new, unused, undamaged, and unaltered28 from original invoice and delivery, and complete marine product. The29 manufacturer, distributor, or wholesaler shall also pay an amount equal to the30 SB NO. 360 ENROLLED Page 41 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. price paid by the marine dealer for any new, unused, and undamaged repair1 parts and accessories which are listed in the manufacturer's, distributor's, or2 wholesaler's prevailing parts list or were delivered in the past forty-eight3 months and are in their original packaging.4 G. The provisions of this Section shall not require the repurchase from5 a marine dealer of:6 (1) Any repair part which has a limited storage life or is otherwise7 subject to deterioration.8 (2) Any single repair part which is priced and packaged as a set of two9 or more items.10 (3) Any repair part which, because of its condition, is not resalable as a11 new part without repackaging or reconditioning.12 (4) Any inventory for which the marine dealer cannot provide good title,13 free and clear of all claims, liens, and encumbrances.14 (5) Any inventory which the marine dealer desires to keep, provided that15 the marine dealer has a contractual right to do so.16 (6) Any marine product which is not in new, unused, undamaged, and17 complete condition.18 (7) Any repair parts which are not in new, unused, and undamaged19 condition.20 (8) Any inventory which was ordered by the marine dealer on or after21 the date of receipt of the notification of termination of the franchise.22 (9) Any inventory which was acquired by the marine dealer from any23 source other than the manufacturer, distributor, or wholesaler, or its immediate24 predecessor.25 (10) Any marine product that has been altered substantially from26 original delivery.27 H. Upon termination of the franchise, the marine dealer shall submit a28 final inventory of marine products and parts on hand to the manufacturer,29 distributor, or wholesaler by certified mail, return receipt requested, or30 SB NO. 360 ENROLLED Page 42 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. commercial delivery service with verification of receipt. If a manufacturer,1 distributor, or wholesaler fails or refuses to repurchase as required by this2 Section within thirty days of the receipt of the inventory, without just cause, the3 manufacturer, distributor, or wholesaler shall be subjected to a penalty of the4 marine dealer's reasonable attorney fees, court costs, and interest on the5 inventory value of returnable marine products and parts required to be6 purchased computed at the rate of one and one-half percent per month from the7 thirty-first day, as long as such repurchase is not made.8 I. Notwithstanding any other provision of law to the contrary, it shall be9 unlawful for a manufacturer, distributor, or wholesaler, either by contract or10 practice, to assess repurchase or restocking charges, freight charges except for11 return charges, reimbursement of interest charges paid, and any similar12 charges to the marine dealer.13 J. If a marine dealer completes a bona fide, orderly, and permanent14 closure of the marine dealership, which does not involve a sale of the dealership,15 and provides at least ninety days notice to the manufacturer, wholesaler, or16 distributor, the marine products and parts inventory shall be repurchased by17 the manufacturer, wholesaler, or distributor in the manner provided for in this18 Section, when a franchise is terminated as result of action by the manufacturer,19 wholesaler, or distributor.20 K. In the event of the death or incapacity of the marine dealer or the21 majority owner of a person operating as a marine dealer, the manufacturer,22 distributor, or wholesaler shall, at the option of the heirs, if the marine dealer23 died intestate, or the legatees or transferees under the terms of the deceased24 marine dealer's last will and testament if the marine dealer died testate,25 repurchase the inventory from the heirs, legatees, or transferees as if the26 manufacturer, distributor, or wholesaler had terminated the contract, and the27 inventory repurchase provisions of this Section shall apply. The heirs or legatees28 shall have until the end of the contract term or one year from the date of the29 death of the marine dealer or majority owner of a person, whichever comes30 SB NO. 360 ENROLLED Page 43 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. first, to exercise their option pursuant to this Section. However, nothing in this1 Section shall require the repurchase of inventory if the heirs, legatees, or2 transferees and the manufacturer, distributor, or wholesaler enter into a new3 franchise to operate the marine dealership.4 §1270.6. Manufacturer termination of line-make; manufacturer bankruptcy;5 license6 Notwithstanding the terms of any franchise or provision of law, if the7 termination, cancellation, or nonrenewal of a licensee's selling agreement is the8 result of the termination, elimination, or cessation of a line-make by the9 manufacturer, distributor, or factory branch, whether by bankruptcy or10 otherwise, the license issued by the commission may remain in effect at the11 discretion of the commission pursuant to its rules.12 §1270.7. Indemnification of marine dealers13 Notwithstanding the terms of any franchise agreement, each14 manufacturer or converter shall indemnify and hold harmless its franchised15 marine dealers against any judgment for damages, including but not limited to16 court costs and reasonable attorney fees of the marine dealer, arising out of17 complaints, claims, or lawsuits including but not limited to strict liability,18 negligence, misrepresentation, express or implied warranty, or rescission of sale19 to the extent that the judgment arises out of alleged defective or negligent20 manufacture, assembly, or design of marine products, parts, or accessories, or21 other functions by the manufacturer or converter, which are beyond the control22 of the marine dealer.23 §1270.8. Marine products repairs24 Suppliers of mechanical repairs and services for any marine product25 subject to regulation pursuant to this Part shall provide each consumer with an26 itemized bill indicating repairs and services performed, parts replaced, or27 materials used, the total labor charge, and the identity of the mechanic,28 repairman, or supplier who performed the work. However, nothing in this29 Section shall prohibit a supplier of mechanical repairs and services from30 SB NO. 360 ENROLLED Page 44 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. charging a service fee for the use of shop supplies such as rags, fender covers,1 small amounts of fluid, or other items which are not itemized, provided that2 such fee does not exceed five percent of the total invoice for mechanical repairs3 or thirty-five dollars, whichever is less.4 §1270.9. Damage disclosure5 A. Whenever a new marine product subject to regulation pursuant to6 this Chapter is sold to any person, the seller shall notify the purchaser of any7 body damage or mechanical damage which the marine product has sustained8 that exceeds six percent of the manufacturer's suggested retail price. Such9 notice shall be in writing and a copy thereof shall be delivered to the purchaser10 prior to or simultaneous with transfer of the vehicle title.11 B. This Section shall apply to all instances of vehicular body or12 mechanical damage to marine products and to all actions involving such13 damage, notwithstanding the application of other codal, statutory, or regulatory14 provisions, including but not limited to Civil Code Articles 2520 et seq.15 PART III. PROVISIONS SPECIFIC TO MOTORCYCLES AND16 ALL-TERRAIN VEHICLES17 §1270.10. Establishment of new motorcycle or all-terrain vehicle dealerships or18 relocations; protests; procedure19 A. Whenever the commission receives an application for a recreational20 products dealer's license which would add a new motorcycle or all-terrain21 vehicle dealership, it shall first notify the existing licensed motorcycle or all-22 terrain vehicle dealership or dealerships selling the same-line makes, models,23 or classifications if the new dealership's proposed location is within the existing24 dealer's area of responsibility. Any same-line makes, models, or classifications25 dealership whose area of responsibility includes the location of the proposed26 new motorcycle or all-terrain vehicle dealership may object to the granting of27 the license.28 B. Whenever the commission receives an application for a recreation29 products dealer's license which would relocate an existing motorcycle or all-30 SB NO. 360 ENROLLED Page 45 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. terrain vehicle dealership, it shall first notify any existing licensed motorcycle1 or all-terrain vehicle dealership selling the same-line makes, models, or2 classifications if the dealership's proposed new location is within the existing3 dealer's area of responsibility. Any existing same-line makes, models, or4 classifications dealership shall have the right to object to the granting of the5 license only if the proposed relocation is within a radius of seven miles of its6 facility. However, without regard to distance, whenever the commission receives7 an application for the relocation of a motorcycle or all-terrain vehicle8 dealership which would add an additional franchise to an existing same-line9 makes, models, or classifications dealership's area of responsibility, the affected10 motorcycle or all-terrain vehicle dealership shall have the right to object.11 C. The objection shall be in writing and shall be received by the12 commission within a fifteen-day period after receipt of the notice. The fifteen-13 day objection period shall be waived upon written notification to the14 commission from all licensees entitled to object that the licensees have no15 objections to the proposed change or addition for which the notice of intent was16 issued. If timely objection is lodged, and prior to the issuance of the license, the17 commission shall hold a hearing within thirty days after receipt of the objection18 and issue its decision within ninety days after date of the hearing. Notice of19 hearing and an opportunity to participate therein shall be given to the20 manufacturer or distributor, the applicant for the license as a motorcycle or all-21 terrain vehicle dealer, and to the protesting motorcycle or all-terrain vehicle22 dealership or dealerships.23 D. Whenever the commission receives an objection pursuant to the24 provisions of Subsection A of this Section, the commission shall consider the25 following and may consider any other relevant factors in determining whether26 there is good cause to issue a license:27 (1) Whether the community or territory can support an additional28 motorcycle or all-terrain vehicle dealership.29 (2) The financial impact on both the applicant and the existing30 SB NO. 360 ENROLLED Page 46 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. motorcycle or all-terrain vehicle dealership or dealerships.1 (3) Whether the existing motorcycle or all-terrain vehicle dealerships of2 the same-line makes, models, or classifications in the dealership's area of3 responsibility are providing adequate representation, competition, and4 convenient consumer care for the motorcycle or all-terrain vehicles of the same-5 line makes, models, or classifications located within that area.6 (4) Whether the issuance of the license would increase competition, or be7 in the public interest, or both.8 §1270.11. Unauthorized acts9 It shall be a violation of this Part:10 (1) For a manufacturer, distributor, wholesaler, distributor branch,11 factory branch, converter or officer, agent, or other representative thereof:12 (a) To induce or coerce, or attempt to induce or coerce, any licensee:13 (i) To order or accept delivery of any motorcycle or all-terrain vehicle,14 appliances, equipment, parts or accessories therefor, or any other commodity15 or commodities which shall not have been voluntarily ordered.16 (ii) To order or accept delivery of any motorcycle or all-terrain vehicle17 with special features, appliances, accessories, or equipment not included in the18 list price of the vehicle as publicly advertised.19 (iii) To order for any person any parts, accessories, equipment,20 machinery, tools, appliances, or any commodity whatsoever.21 (iv) To assent to a release, assignment, novation, waiver, or estoppel22 which would relieve any person from liability to be imposed by law, unless done23 in connection with a settlement agreement to resolve a matter pending a24 commission hearing or pending litigation between a manufacturer, distributor,25 wholesaler, distributor branch or factory branch, or officer, agent, or other26 representative thereof.27 (v) To enter into a franchise with a licensee or during the franchise term,28 use any written instrument, agreement, release, assignment, novation, estoppel,29 or waiver, to attempt to nullify or modify any provision of this Chapter, or to30 SB NO. 360 ENROLLED Page 47 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. require any controversy between a dealer and a manufacturer to be referred to1 any person or entity other than the commission, or duly constituted courts of2 this state or the United States, if such referral would be binding upon the3 motorcycle or all-terrain vehicle dealer. Such instruments are null and void,4 unless done in connection with a settlement agreement to resolve a matter5 pending a commission hearing or pending litigation.6 (vi) To waive the right to a jury trial.7 (vii) To release, convey, or otherwise provide customer information, if8 to do so is unlawful or if the customer objects in writing. This does not include9 information that is necessary for the manufacturer to meet its obligations to the10 motorcycle or all-terrain vehicle dealer or consumers in regard to contractual11 responsibilities, motorcycle or all-terrain vehicle recalls, or other requirements12 imposed by state or federal law. The manufacturer is further prohibited from13 providing any consumer information received from the motorcycle or all-14 terrain vehicle dealer to any unaffiliated third party.15 (viii) To pay the attorney fees of the manufacturer or distributor related16 to hearings and appeals brought under this Chapter.17 (b) To threaten to cancel any franchise or any contractual agreement18 existing between such manufacturer, distributor, wholesaler, distributor branch19 or factory branch and the motorcycle or all-terrain vehicle dealer for any20 reason.21 (c) To unfairly, without just cause and due regard to the equities of the22 motorcycle or all-terrain vehicle dealer, cancel the franchise of the licensee. The23 nonrenewal of a franchise with such dealer or his successor without just24 provocation or cause, or the refusal to approve a qualified transferee or25 qualified successor to the dealer-operator as provided for in the franchise shall26 be deemed a violation of this Subparagraph and shall constitute an unfair27 cancellation, regardless of the terms or provisions of such franchise. However,28 at least ninety days notice shall be given to the dealer of a cancellation or29 nonrenewal of franchise except for a cancellation arising out of fraudulent30 SB NO. 360 ENROLLED Page 48 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. activity of the dealer principal which results in the conviction of a crime1 punishable by imprisonment.2 (d) To refuse to extend to a licensee the privilege of determining the3 mode or manner of available transportation facility that the motorcycle or all-4 terrain vehicle dealer desires to be used or employed in making deliveries of5 motorcycles or all-terrain vehicles to him or it.6 (e) To ship or sell motorcycles or all-terrain vehicles to a licensee prior7 to the licensee having been granted a license by the commission to sell8 motorcycles or all-terrain vehicles.9 (f) To unreasonably withhold consent to the sale, transfer, or exchange10 of the franchise to a qualified transferee capable of being licensed as a11 motorcycle or all-terrain vehicle dealer in this state, provided the transferee12 meets the criteria generally applied by the manufacturer in approving new13 motorcycle or all-terrain vehicle dealers and agrees to be bound by all the terms14 and conditions of the standard franchises.15 (g) To fail to respond in writing to a written request for consent as16 specified in Subparagraph (f) of this Paragraph within sixty days of receipt of17 a written request on the forms, if any, generally utilized by the manufacturer18 or distributor for such purposes and containing the information required19 therein. Failure to respond shall be deemed to be consent to the request.20 (h)(i) To sell or offer to sell a new or unused motorcycle or all-terrain21 vehicle directly to a consumer except as provided in this Chapter, or to compete22 with a licensee in the same-line makes, models, or classifications operating23 under an agreement or franchise from the aforementioned manufacturer. A24 manufacturer shall not, however, be deemed to be competing when any one of25 the following conditions are met:26 (aa) Operating a motorcycle or all-terrain vehicle dealership temporarily27 for a reasonable period, not to exceed two years.28 (bb) Operating a bona fide retail dealership which is for sale to any29 qualified independent person at a fair and reasonable price, not to exceed two30 SB NO. 360 ENROLLED Page 49 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. years.1 (cc) Operating in a bona fide relationship in which a person independent2 of a manufacturer has made a significant investment subject to loss in the3 dealership, and can reasonably expect to acquire full ownership of such4 dealership on reasonable terms and conditions.5 (ii) After any of the conditions have been met under Subitems (i)(aa) and6 (bb) of this Subparagraph, the commission shall allow the manufacturer to7 compete with licensees of the same-line makes, models, or classifications under8 an agreement or franchise from the manufacturer for longer than two years9 when, in the discretion of the commission, the best interest of the manufacturer,10 consuming public, and licensees are best served.11 (i) To fail to compensate its motorcycle or all-terrain vehicle dealers for12 the work and services they are required to perform in connection with the13 motorcycle or all-terrain vehicle dealer's delivery and preparation obligations14 according to the terms of compensation that shall be filed with the commission15 on or before October first of each year. The commission shall find the16 compensation to be reasonable or the manufacturer shall remedy any17 deficiencies.18 (j) To fail to designate and provide to the commission in writing the19 community or territory assigned to a licensee.20 (k) To unreasonably discriminate among competing, similarly situated,21 same-line make dealers in the sales of motorcycles or all-terrain vehicles, in the22 availability of motorcycles or all-terrain vehicles, in the terms of incentive23 programs or sales promotion plans, or in other similar programs.24 (l) To use any subsidiary, affiliate, or any other controlled person or25 entity, or to employ the services of a third party, to accomplish what would26 otherwise be illegal conduct under this Chapter on the part of the manufacturer27 or distributor.28 (m) To make a change in the area of responsibility described in the29 franchise agreement or sales and service agreement of a motorcycle or all-30 SB NO. 360 ENROLLED Page 50 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. terrain vehicle dealer, without the franchisor, converter, or manufacturer1 giving the motorcycle or all-terrain vehicle dealer and the commission no less2 than sixty days prior written notice by certified or registered mail.3 (n) To refuse to deliver to any licensee having a franchise or contractual4 arrangement for the retail sale of motorcycles or all-terrain vehicles sold or5 distributed by such manufacturer, distributor, wholesaler, distributor branch6 or factory branch, any motorcycle or all-terrain vehicle, publicly advertised for7 immediate delivery, within sixty days after such dealer's order shall have been8 received.9 (2) For a motorcycle or all-terrain vehicle dealer, used motorcycle or all-10 terrain vehicle dealer, or a motorcycle or all-terrain vehicle salesman:11 (a) To require a purchaser of a motorcycle or all-terrain vehicle, as a12 condition of sale and delivery thereof, to also purchase special features,13 appliances, accessories, or equipment not desired or requested by the14 purchaser; however, this prohibition shall not apply as to special features,15 appliances, accessories, or equipment which are permanently affixed to the16 motorcycle or all-terrain vehicle.17 (b) To represent and sell as a new motorcycle or all-terrain vehicle any18 motorcycle or all-terrain vehicle, the legal title of which has been transferred19 by a manufacturer, distributor, or dealer to an ultimate purchaser.20 (c) To use any false or misleading advertisement in connection with his21 business as a motorcycle or all-terrain vehicle dealer or motorcycle or all-22 terrain vehicle salesman.23 (d) To sell or offer to sell makes, models, or classifications of new24 motorcycles or all-terrain vehicles for which no franchise and license to sell is25 held.26 (e) Except as otherwise approved by the commission, to sell or offer to27 sell a motorcycle or all-terrain vehicle from an unlicensed location.28 (f) To deliver to a prospective purchaser a new or a used motorcycle or29 all-terrain vehicle on a sale conditioned on financing, i.e., a spot delivery, except30 SB NO. 360 ENROLLED Page 51 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. on the following terms and conditions which shall be in writing and shall be a1 part of the conditional sales contract or other written notification signed by the2 purchaser:3 (i) That if the sale is not concluded by the financing of the sale to the4 purchaser within twenty-five days of the delivery, the sale contract shall be null5 and void.6 (ii) That the motorcycle or all-terrain vehicle being offered for trade-in7 by the purchaser shall not be sold by the motorcycle or all-terrain vehicle dealer8 until the conditional sale is complete.9 (iii) That there shall be no charge to the purchaser should the conditional10 sale not be completed, including but not limited to mileage charges or charges11 to refurbish the motorcycle or all-terrain vehicle offered for trade-in. However,12 the purchaser shall be responsible for any and all damages to the motorcycle or13 all-terrain vehicle or other motorcycles or all-terrain vehicles damaged by the14 fault of the purchaser and any and all liability incurred by the purchaser during15 the purchaser's custody of the vehicle to the extent provided for in R.S. 22:1296.16 (iv) That if the conditional sale is not completed, the motorcycle or all-17 terrain vehicle dealer shall immediately refund to the purchaser upon return18 of the motorcycle or all-terrain vehicle all sums placed with the dealership as19 a deposit or any other purpose associated with the attempted sale of the20 motorcycle or all-terrain vehicle.21 (v) That the prospective purchaser shall return the motorcycle or all-22 terrain vehicle to the dealership within forty-eight hours of notification by the23 dealer that the conditional sale will not be completed. If the prospective24 purchaser does not return the motorcycle or all-terrain vehicle to the dealership25 within forty-eight hours of notification by the motorcycle or all-terrain vehicle26 dealer, an authorized agent of the motorcycle or all-terrain vehicle dealer shall27 have the right to recover the motorcycle or all-terrain vehicle without the28 necessity of judicial process, provided that such recovery can be accomplished29 without unauthorized entry into a closed dwelling, whether locked or unlocked30 SB NO. 360 ENROLLED Page 52 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. and without a breach of peace.1 (g) To pay a fee to any person in return for the solicitation, procurement,2 or production by that person of prospective purchasers for new and used3 motorcycles or all-terrain vehicles, except to a motorcycle or all-terrain vehicle4 salesman licensed under the provisions of this Chapter.5 (h) To fail to fully and completely explain each charge listed on a retail6 buyer's order or motorcycle or all-terrain vehicle invoice prior to the purchase7 of a motorcycle or all-terrain vehicle.8 (i) When selling a motorcycle or all-terrain vehicle to a consumer, to9 assess any consumer services fees, which shall include fees for treating the10 interior upholstery of the vehicle, oil changes, roadside assistance, dealer11 inspections, or any other service offered by the dealer, without allowing the12 buyer to refuse such services and be exempt from payment for such services.13 The provisions of this Subparagraph shall not apply to dealer-added options or14 accessories which are permanently affixed to the motorcycle or all-terrain15 vehicle.16 (j)(i) To fail to disclose to a purchaser in writing on the sales contract,17 buyer's order, or any other document that the motorcycle or all-terrain vehicle18 dealer may be participating in finance charges associated with the sale.19 (ii) To participate in a finance charge that would result in a difference20 between the buy rate and the contract rate of more than three percentage21 points.22 (iii) The provisions of this Subparagraph shall apply only to transactions23 subject to the Louisiana Motor Vehicle Sales Finance Act.24 (3)(a) For any person or other licensee to modify a franchise during the25 term of the agreement or upon its renewal if the modification substantially and26 adversely affects the franchisee's rights, obligations, investment, or return on27 investment without giving a sixty-day written notice of the proposed28 modification to the licensee and the commission unless the modifications are29 required by law, court order, or the commission. Within the sixty-day notice30 SB NO. 360 ENROLLED Page 53 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. period, the licensee may file with the commission a complaint for a1 determination whether there is good cause for permitting the proposed2 modification. The party seeking to modify or replace an agreement shall3 demonstrate by a preponderance of the evidence that there is good cause for the4 modification or replacement. The commission shall schedule a hearing within5 sixty days to decide the matter. Multiple complaints pertaining to the same6 proposed modifications shall be consolidated for hearing. The proposed7 modification may not take effect pending the determination of the matter.8 (b) In making a determination of whether there is good cause for9 permitting a proposed modification, the commission may consider any relevant10 factor including:11 (i) The reasons for the proposed modification.12 (ii) Whether the proposed modification is applied to or affects all13 licensees in a nondiscriminating manner.14 (iii) The degree to which the proposed modification will have a15 substantial and adverse effect upon the licensee's investment or return on16 investment.17 (iv) Whether the proposed modification is in the public interest.18 (v) The degree to which the proposed modification is necessary to the19 orderly and profitable distribution of vehicles and other services by the licensee.20 (vi) Whether the proposed modification is offset by other modifications21 beneficial to the licensee.22 (c) The decision of the commission shall be in writing and shall contain23 findings of fact and a determination of whether there is good cause for24 permitting the proposed modification. The commission shall deliver copies of25 the decision to the parties personally or by registered mail.26 (4) For any employee of a licensee while acting in the scope of his27 employment, to accept any payment, commission, fee, or compensation of any28 kind from any person other than the employing licensee, unless such payment29 is fully disclosed to and approved by the employing licensee.30 SB NO. 360 ENROLLED Page 54 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. §1270.12. Indemnification of motorcycle and all-terrain vehicle franchised1 dealers2 Notwithstanding the terms of any franchise agreement, each3 manufacturer or converter shall indemnify and hold harmless its franchised4 motorcycle or all-terrain vehicle dealers against any judgment for damages,5 including but not limited to court costs and reasonable attorney fees of the6 motorcycle or all-terrain vehicle dealer, arising out of complaints, claims, or7 lawsuits including but not limited to strict liability, negligence,8 misrepresentation, express or implied warranty, or rescission of sale to the9 extent that the judgment arises out of alleged defective or negligent10 manufacture, assembly, or design of motorcycles or all-terrain vehicles, parts,11 or accessories, or other functions by the manufacturer or converter, which are12 beyond the control of the motorcycle or all-terrain vehicle dealer.13 §1270.13. Warranty; compensation; audits of motorcycle or all-terrain vehicle14 dealer records15 A.(1) It shall be a violation of this Chapter for a manufacturer, a16 distributor, a wholesaler, distributor branch or factory branch of motorcycles17 or all-terrain vehicles, or officer, agent, or other representative thereof to fail18 to adequately and fairly compensate its motorcycle or all-terrain vehicle dealers19 for labor, parts, and other expenses incurred by such motorcycle or all-terrain20 vehicle dealer to perform under and comply with a manufacturer's or a21 distributor's warranty agreement.22 (2) In no event shall any manufacturer or distributor pay its motorcycle23 or all-terrain vehicle dealers at a price or rate for warranty work that is less24 than that charged by the motorcycle or all-terrain vehicle dealer to the retail25 customers of the motorcycle or all-terrain vehicle dealer for nonwarranty work26 of like kind.27 (3) Warranty work includes parts and labor performed.28 (4) All claims made by the motorcycle or all-terrain vehicle dealer for29 compensation under this Subsection shall be paid within thirty days after30 SB NO. 360 ENROLLED Page 55 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. approval and shall be approved or denied within thirty days after receipt. When1 any claim is denied, the motorcycle or all-terrain vehicle dealer shall be notified2 in writing of the grounds for denial.3 (5) The obligations in this Subsection as they relate to motorcycles or all-4 terrain vehicles may be modified by contract.5 B.(1) Notwithstanding the terms of any franchise, warranty, and sales6 incentive, audits of motorcycle or all-terrain vehicle dealer records may be7 conducted by the manufacturer, distributor, distributor branch, or factory8 branch. Any audit for warranty parts or service compensation shall be for the9 twelve-month period immediately following the date of the payment of the claim10 by the manufacturer or distributor. However, a motorcycle or all-terrain11 vehicle dealer shall not be held liable by virtue of an audit for failure to retain12 parts for a period in excess of six months. Any audit for sales incentives, service13 incentives, rebates, or other forms of incentive compensation shall be only for14 the twelve-month period immediately following the date of the final payment to15 the motorcycle or all-terrain vehicle dealer under a promotion, event, program,16 or activity. In no event shall the manufacturer, distributor, distributor branch,17 or factory branch fail to allow the motorcycle or all-terrain vehicle dealer to18 make corrections to the sales data in less than one hundred twenty days from19 the program period. Additionally, no penalty other than amounts advanced on20 a motorcycle or all-terrain vehicle reported incorrectly shall be due in21 connection with the audit. With respect to motorcycles or all-terrain vehicles22 sold during the time period subject to the audit, but submitted incorrectly to the23 manufacturer, distributor, or wholesale distributor branch or factory branch,24 the motorcycle or all-terrain vehicle dealer shall be charged back for the25 amount reported incorrectly and credited with the amount due, if anything, on26 the actual sale date.27 (2) No claim which has been approved and paid may be charged back to28 the motorcycle or all-terrain vehicle dealer unless it can be shown that one of29 the following applies:30 SB NO. 360 ENROLLED Page 56 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. (a) The claim was false or fraudulent.1 (b) The repairs were not properly made.2 (c) The repairs were unnecessary to correct the defective condition under3 generally accepted standards of workmanship.4 (d) The motorcycle or all-terrain vehicle dealer failed to reasonably5 substantiate the repair in accordance with reasonable written requirements of6 the manufacturer or distributor, if the motorcycle or all-terrain vehicle dealer7 was notified of the requirements prior to the time the claim arose and if the8 requirements were in effect at the time the claim arose.9 (3) A manufacturer or distributor shall not deny a claim solely based on10 a motorcycle or all-terrain vehicle dealer's incidental failure to comply with a11 specific claim processing requirement, or a clerical error, or other12 administrative technicality.13 (4) Limitations on warranty parts or service compensation, sales14 incentive audits, rebates, or other forms of incentive compensation, chargebacks15 for warranty parts or service compensation, and service incentives and16 chargebacks for sales compensation only shall not be effective in the case of17 intentionally false or fraudulent claims.18 (5) It shall be deemed an unfair act pursuant to this Chapter to audit a19 motorcycle or all-terrain vehicle dealer more frequently than two sales-related20 and two service-related audits in a twelve-month period. Nothing in this21 Subsection shall limit a manufacturer's or distributor's ability to perform22 routine claim reviews in the normal course of business.23 (6) No claim may be rejected as late if it has been submitted within sixty24 days of the date the repair order was written.25 §1270.14. Damage disclosure26 A. Whenever a new motorcycle or all-terrain vehicle subject to27 regulation pursuant to this Chapter is sold to any person, the seller shall notify28 the purchaser of any body damage or mechanical damage which the motorcycle29 or all-terrain vehicle has sustained that exceeds six percent of the30 SB NO. 360 ENROLLED Page 57 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. manufacturer's suggested retail price or, in the case of recreational vehicles, six1 percent of the manufacturer's wholesale price. Such notice shall be in writing2 and a copy thereof shall be delivered to the purchaser prior to or simultaneous3 with transfer of the motorcycle or all-terrain vehicle title.4 B. This Section shall apply to all instances of vehicular body or5 mechanical damage to motorcycles or all-terrain vehicles and to all actions6 involving such damage, notwithstanding the application of other codal,7 statutory, or regulatory provisions, including but not limited to Civil Code8 Articles 2520 et seq.9 §1270.15. Sale of water-damaged motorcycles or all-terrain vehicles10 A. No person shall sell, transfer, or convey any new or used motorcycle11 or all-terrain vehicle to any person without notifying the buyer or receiver of12 the motorcycle or all-terrain vehicle in writing of the extent of any water13 damage from flooding which occurred to the motorcycle or all-terrain vehicle14 prior to the transaction.15 B. If a sale, transfer, or conveyance of a new or used motorcycle or all-16 terrain vehicle occurs in violation of Subsection A of this Section, the person17 receiving ownership and title to the motorcycle or all-terrain vehicle who is not18 otherwise aware of the damage at the time of the transaction may bring an19 action to set aside the transaction within one year from the date of the20 transaction and receive all monies or other property given as consideration for21 the motorcycle or all-terrain vehicle less a reasonable assessment for miles22 driven.23 C. For the purposes of this Section, a "water-damaged motorcycle or all-24 terrain vehicle" means any motorcycle or all-terrain vehicle whose power train,25 computer, or electrical system has been damaged by flooding.26 §1270.16. Succession; right of first refusal27 A. The terms of the franchise notwithstanding, any motorcycle or all-28 terrain vehicle dealer may appoint by will, or other written instrument, a29 designated successor to succeed in the ownership interest of the motorcycle or30 SB NO. 360 ENROLLED Page 58 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. all-terrain vehicle dealer in the dealership upon the death or incapacity of the1 motorcycle or all-terrain vehicle dealer.2 B. Unless good cause exists for refusal to honor the succession on the3 part of the manufacturer or distributor, any designated successor of a deceased4 or incapacitated motorcycle or all-terrain vehicle dealer of a dealership may5 succeed to the ownership of the dealership under the existing franchise if:6 (1) The designated successor gives the manufacturer or distributor7 written notice of his intention to succeed to the ownership of the motorcycle or8 all-terrain vehicle dealer within sixty days of the motorcycle or all-terrain9 vehicle dealer's death or incapacity.10 (2) The designated successor agrees to be bound by all the terms and11 conditions of the franchise.12 C. The manufacturer or distributor may request, and the designated13 successor shall provide, promptly upon such request, personal and financial14 data reasonably necessary to determine whether the succession should be15 honored.16 D. If a manufacturer or distributor believes that good cause exists for17 refusing to honor the succession of a deceased or incapacitated motorcycle or18 all-terrain vehicle dealer, the manufacturer or distributor may, not more than19 sixty days following receipt of notice of the designated successor's intent to20 succeed and receipt of such personal or financial data, serve upon the21 designated successor notice of its refusal to honor the succession and of its intent22 to discontinue the existing franchise with the motorcycle or all-terrain vehicle23 dealer not earlier than six months from the date such notice is served.24 E. The notice must state the specific grounds for the refusal to honor the25 succession.26 F. If notice of refusal and discontinuance is not timely served upon the27 designated successor, the franchise shall continue in effect subject to28 termination only as otherwise permitted by this Chapter.29 G. In determining whether good cause for the refusal to honor the30 SB NO. 360 ENROLLED Page 59 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. succession exists, the manufacturer or distributor has the burden of proving1 that the designated successor is not of good moral character or does not2 otherwise meet the manufacturer's or distributor's reasonable standards as a3 franchisee.4 H. If a manufacturer or distributor refuses to honor the succession to5 the ownership interest of a deceased or incapacitated owner for good cause, then6 and in such event:7 (1) The manufacturer or distributor shall allow the designated successor8 a reasonable period of time which shall not be less than six months in which to9 consummate a sale of the dealership. Any such sale shall be subject to R.S.10 32:1270.11(1)(c).11 (2) Upon termination of the franchise pursuant to such refusal, the12 provisions of R.S. 32:1270.17 shall apply.13 §1270.17. Requirements upon termination; penalty; indemnity; motorcycle or14 all-terrain vehicle dealers15 A.(1) In the event the licensee ceases to engage in the business of being16 a motorcycle or all-terrain vehicle dealer, or ceases to sell a particular make of17 motorcycle or all-terrain vehicle and after notice to the manufacturer,18 converter, distributor, or representative by certified mail or commercial19 delivery service with verification of receipt, within thirty days of the receipt of20 the notice by the manufacturer, converter, distributor, or representative, the21 manufacturer, converter, distributor, or representative shall repurchase:22 (a) All new motorcycles or all-terrain vehicles of the current and last23 prior model year delivered to the licensee and parts on hand that have not been24 damaged or substantially altered to the prejudice of the manufacturer while in25 the possession of the licensee. As to motorcycle or all-terrain vehicle dealers,26 the repurchase of parts shall be limited to those listed in the manufacturer's27 price book. The motorcycle or all-terrain vehicles and parts shall be28 repurchased at the cost to the licensee which shall include without limitation29 freight and advertising costs, less all allowances paid to the motorcycle or all-30 SB NO. 360 ENROLLED Page 60 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. terrain vehicle dealer.1 (b) At fair market value, each undamaged sign owned by the motorcycle2 or all-terrain vehicle dealer which bears a trademark or trade name used or3 claimed by the manufacturer, converter, distributor, or representative if the4 sign was purchased from or purchased at the request of the manufacturer,5 distributor, or representative. Fair market value shall be no less than cost of6 acquisition of the sign by the motorcycle or all-terrain vehicle dealer.7 (c) At fair market value, all special tools and automotive service8 equipment owned by the motorcycle or all-terrain vehicle dealer which were9 recommended in writing and designated as special tools and equipment and10 purchased from or purchased at the request of the manufacturer, converter,11 distributor, or representative, if the tools and equipment are in usable and good12 condition except for reasonable wear and tear. Fair market value shall be no13 less than cost of acquisition of special tools and automotive service equipment14 by the motorcycle or all-terrain vehicle dealer.15 (2) The manufacturer, converter, distributor, or representative shall pay16 to the motorcycle or all-terrain vehicle dealer the costs of transporting,17 handling, packing, and loading of motorcycles or all-terrain vehicles, or parts,18 signs, tools, and equipment subject to repurchase.19 (3) The manufacturer or converter shall make the required repurchase20 after the dealer terminates his franchise and within sixty days of the submission21 to it, by certified mail, return receipt requested, or commercial delivery service22 with verification of receipt, of a final inventory of motorcycles, all-terrain23 vehicles, and parts on hand.24 B. Failure to make such repurchase without just cause shall subject the25 manufacturer or converter to a penalty of one and one-half percent per month,26 or fraction thereof, of the inventory value or returnable motorcycles or all-27 terrain vehicles, and parts, signs, special tools, and automotive service28 equipment, payable to the dealer, as long as the repurchase is not made.29 §1270.18. Manufacturer termination of line-make; manufacturer bankruptcy;30 SB NO. 360 ENROLLED Page 61 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. license; motorcycle or all-terrain vehicle franchise1 Notwithstanding the terms of any franchise or provision of law, if the2 termination, cancellation, or nonrenewal of a licensee's franchise is the result3 of the termination, elimination, or cessation of a line-make by the manufacturer,4 distributor, or factory branch, whether by bankruptcy or otherwise, the license5 issued by the commission may remain in effect at the discretion of the6 commission pursuant to its rules.7 §1270.19. Motorcycle or all-terrain vehicle repairs8 Suppliers of mechanical repairs and services for any motorcycle or all-9 terrain vehicle subject to regulation pursuant to this Chapter shall provide each10 consumer with an itemized bill indicating repairs and services performed, parts11 replaced, or materials used, the total labor charge, and the identity of the12 mechanic, repairman, or supplier who performed the work. However, nothing13 in this Section shall prohibit a supplier of mechanical repairs and services from14 charging a service fee for the use of shop supplies such as rags, fender covers,15 small amounts of fluid, or other items which are not itemized, provided that16 such fee does not exceed five percent of the total invoice for mechanical repairs17 or thirty-five dollars, whichever is less.18 PART IV. PROVISIONS SPECIFIC TO RECREATIONAL VEHICLES19 §1270.20. Unauthorized acts; recreational vehicles20 It shall be a violation of this Chapter:21 (1) For a manufacturer, a distributor, a wholesaler, factory branch, or22 officer, agent, or other representative thereof:23 (a) To induce or coerce, or attempt to induce or coerce, any licensee:24 (i) To order or accept delivery of any recreational vehicles, appliances,25 equipment, parts or accessories therefor, or any other commodity or26 commodities which shall not have been voluntarily ordered.27 (ii) To order or accept delivery of any recreational vehicle with special28 features, appliances, accessories, or equipment not included in the list price of29 the recreational vehicle as publicly advertised.30 SB NO. 360 ENROLLED Page 62 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. (iii) To order for any person any parts, accessories, equipment,1 machinery, tools, appliances, or any commodity whatsoever.2 (iv) To assent to a release, assignment, novation, waiver, or estoppel3 which would relieve any person from liability to be imposed by law, unless done4 in connection with a settlement agreement to resolve a matter pending a5 commission hearing or pending litigation between a manufacturer, distributor,6 wholesaler, or factory branch, or officer, agent, or other representative thereof.7 (v) To enter into a franchise with a licensee or during the franchise term,8 use any written instrument, agreement, release, assignment, novation, estoppel,9 or waiver, to attempt to nullify or modify any provision of this Chapter, or to10 require any controversy between a recreational vehicle dealer and a11 manufacturer to be referred to any person or entity other than the commission,12 or duly constituted courts of this state or the United States, if such referral13 would be binding upon the recreational dealer. Such instruments are null and14 void, unless done in connection with a settlement agreement to resolve a matter15 pending a commission hearing or pending litigation.16 (vi) To waive the right to a jury trial.17 (vii) To participate in an advertising group or to participate monetarily18 in an advertising campaign or contest or to purchase any promotional19 materials, showroom, or other display decorations or materials at the expense20 of such recreational vehicle dealer.21 (viii) To release, convey, or otherwise provide customer information, if22 to do so is unlawful or if the customer objects in writing. This does not include23 information that is necessary for the manufacturer to meet its obligations to the24 recreational vehicle dealer or consumers in regard to contractual25 responsibilities, recreational vehicle recalls, or other requirements imposed by26 state or federal law. The manufacturer is further prohibited from providing any27 consumer information received from the recreational vehicle dealer to any28 unaffiliated third party.29 (ix) To pay the attorney fees of the manufacturer or distributor related30 SB NO. 360 ENROLLED Page 63 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. to hearings and appeals brought under this Chapter.1 (b) To refuse to deliver to any licensee having a franchise or contractual2 arrangement for the retail sale of recreational vehicles sold or distributed by3 such manufacturer, distributor, wholesaler, or factory branch, any recreational4 vehicle, publicly advertised for immediate delivery, within sixty days after such5 recreational vehicle dealer's order shall have been received.6 (c) To threaten to cancel any franchise or any contractual agreement7 existing between such manufacturer, distributor, wholesaler, or factory branch8 and the recreational vehicle dealer for any reason.9 (d) To unfairly, without just cause and due regard to the equities of such10 recreational vehicle dealer, cancel the franchise of any licensee. The11 nonrenewal of a franchise with such recreational vehicle dealer or his successor12 without just provocation or cause, or the refusal to approve a qualified13 transferee or qualified successor to the dealer-operator as provided for in the14 franchise agreement, shall be deemed a violation of this Paragraph and shall15 constitute an unfair cancellation, regardless of the terms or provisions of such16 franchise. However, at least ninety-days notice shall be given to the recreational17 vehicle dealer of any cancellation or nonrenewal of a franchise except for a18 cancellation arising out of the financial default of the recreational vehicle dealer19 or fraudulent activity of the recreational vehicle dealer principal which results20 in the conviction of a crime punishable by imprisonment.21 (e) To refuse to extend to a licensee the privilege of determining the mode22 or manner of available transportation facility that such recreational vehicle23 dealer desires to be used or employed in making deliveries of recreational24 vehicles to him or it.25 (f) To use any false or misleading advertisement in connection with his26 business as such manufacturer of recreational vehicles, distributor, wholesaler,27 or factory branch, or officer, agent, or other representative thereof.28 (g) To delay, refuse, or fail to deliver recreational vehicles in reasonable29 quantities relative to the licensee's facilities and sales potential in the relevant30 SB NO. 360 ENROLLED Page 64 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. market area. This Subparagraph shall not be valid, however, if such failure is1 caused by acts or causes beyond the control of the manufacturer, distributor,2 or other such party.3 (h) To ship or sell recreational vehicles to a licensee prior to the licensee4 having been granted a license by the commission to sell such recreational5 vehicles.6 (i) To unreasonably withhold consent to the sale, transfer, or exchange7 of the franchise to a qualified transferee capable of being licensed as a8 recreational vehicle dealer in this state, provided the transferee meets the9 criteria generally applied by the manufacturer in approving new recreational10 vehicle dealers and agrees to be bound by all the terms and conditions of the11 standard franchises.12 (j) To fail to respond in writing to a written request for consent as13 specified in Subparagraph (i)of this Paragraph within sixty days of receipt of14 a written request on the forms, if any, generally utilized by the manufacturer15 or distributor for such purposes and containing the information required16 therein. Failure to respond shall be deemed to be consent to the request.17 (k)(i) To sell or offer to sell a new or unused recreational vehicle directly18 to a consumer except as provided in this Chapter, or to compete with a licensee19 in the same-line makes, models, or classifications operating under an agreement20 or franchise from the aforementioned manufacturer. A manufacturer shall not,21 however, be deemed to be competing when any one of the following conditions22 are met:23 (aa) Operating a dealership temporarily for a reasonable period, not to24 exceed two years.25 (bb) Operating a bona fide retail dealership which is for sale to any26 qualified independent person at a fair and reasonable price, not to exceed two27 years.28 (cc) Operating in a bona fide relationship in which a person independent29 of a manufacturer has made a significant investment subject to loss in the30 SB NO. 360 ENROLLED Page 65 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. dealership, and can reasonably expect to acquire full ownership of such1 dealership on reasonable terms and conditions.2 (ii) After any of the conditions have been met under Subitems (i)(aa) and3 (bb) of this Subparagraph, the commission shall allow the manufacturer to4 compete with licensees of the same-line makes, models, or classifications under5 an agreement or franchise from the manufacturer for longer than two years6 when, in the discretion of the commission, the best interest of the manufacturer,7 consuming public, and licensees are best served.8 (l) To condition the renewal or extension of a franchise on a new9 recreational vehicle dealer's substantial renovation of the recreational vehicle10 dealer's place of business or on the construction, purchase, acquisition, or rental11 of a new place of business by the new recreational vehicle dealer, unless the12 manufacturer has advised the new recreational vehicle dealer in writing of its13 intent to impose such a condition within a reasonable time prior to the effective14 date of the proposed date of renewal or extension, but in no case less than one15 hundred eighty days, and provided the manufacturer demonstrates the need for16 such demand in view of the need to service the public and the economic17 conditions existing in the recreational vehicle industry at the time such action18 would be required of the new recreational vehicle dealer. As part of any such19 condition, the manufacturer shall agree, in writing, to supply the recreational20 vehicle dealer with an adequate supply and marketable model mix of21 recreational vehicles to meet the sales levels necessary to support the increased22 overhead incurred by the recreational vehicle dealer by reason of such23 renovation, construction, purchase, or rental of a new place of business.24 (m) To fail to compensate its recreational vehicle dealers for the work25 and services they are required to perform in connection with the recreational26 vehicle dealer's delivery and preparation obligations according to the terms of27 compensation that shall be filed with the commission on or before October first28 of each year. The commission shall find the compensation to be reasonable or29 the manufacturer shall remedy any deficiencies.30 SB NO. 360 ENROLLED Page 66 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. (n) To fail to designate and provide to the commission in writing the1 community or territory assigned to a licensee.2 (o) To unreasonably discriminate among competing, similarly situated,3 same-line make dealers in the sales of recreational vehicles, in the availability4 of such recreational vehicles, in the terms of incentive programs or sales5 promotion plans, or in other similar programs.6 (p) To terminate, cancel, or refuse to continue any franchise agreement7 based upon the fact that the recreational vehicle dealer owns, has an investment8 in, participates in the management of, or holds a franchise agreement for the9 sale or service of another make or line of new recreational vehicles at a different10 dealership location, or intends to or has established another make or line of new11 recreational vehicles in the same dealership facilities of the manufacturer or12 distributor.13 (q) To demand compliance with facilities requirements that include any14 requirements that a recreational vehicle dealer establish or maintain exclusive15 office, parts, service or body shop facilities, unless such requirements would be16 reasonable and justified by business considerations. The burden of proving that17 such requirements are reasonable and justified by business considerations is on18 the manufacturer. If the franchise agreement of the manufacturer or19 distributor requires the approval of the manufacturer or distributor for facility20 uses or modifications, the manufacturer or distributor shall approve or deny the21 request in writing within sixty days of receipt of such request.22 (r) To use any subsidiary, affiliate, or any other controlled person or23 entity, or to employ the services of a third party, to accomplish what would24 otherwise be illegal conduct under this Chapter on the part of the manufacturer25 or distributor.26 (s) To make a change in the area of responsibility described in the27 franchise agreement or sales and service agreement of a recreational vehicle28 dealer, without the franchisor or manufacturer giving the recreational vehicle29 dealer and the commission no less than sixty days prior written notice by30 SB NO. 360 ENROLLED Page 67 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. certified or registered mail.1 (t) To induce or coerce, or attempt to induce or coerce, any recreational2 vehicle dealer to enter into any agreement with such manufacturer, distributor,3 wholesaler, distributor branch or factory branch or representative thereof, or4 to do any other act unfair to the recreational vehicle dealer.5 (u)(i) To coerce or attempt to coerce any retail recreational vehicle6 dealer or prospective retail recreational vehicle dealer to offer to sell or sell any7 extended service contract or extended maintenance plan or gap product offered,8 sold, backed by, or sponsored by the manufacturer or distributor or affiliate or9 sell, assign, or transfer any retail installment sales contract or lease obtained by10 the dealer in connection with the sale or lease by him of recreational vehicles11 manufactured or sold by the manufacturer or distributor, to a specified finance12 company or class of finance companies, leasing company or class of leasing13 companies, or to any other specified persons by any of the following:14 (aa) By any statement, promise, or threat that the manufacturer or15 distributor will in any manner benefit or injure the dealer, whether the16 statement, suggestion, threat, or promise is express or implied or made directly17 or indirectly.18 (bb) By any act that will benefit or injure the dealer.19 (cc) By any contract, or any express or implied offer of contract, made20 directly or indirectly to the dealer, for handling the recreational vehicle on the21 condition that the recreational vehicle dealer shall offer to sell or sell any22 extended service contract or extended maintenance plan offered, sold, backed23 by, or sponsored by the manufacturer or distributor or that the dealer sell,24 assign, or transfer his retail installment sales contract on or lease of the25 recreational vehicle, to a specified finance company or class of finance26 companies, leasing company or class of leasing companies, or to any other27 specified person.28 (dd) Any such statements, threats, promises, acts, contracts, or offers of29 contracts, when their effect may be to lessen or eliminate competition.30 SB NO. 360 ENROLLED Page 68 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. (ii) Nothing contained in this Subparagraph shall prohibit a1 manufacturer or distributor from offering or providing incentive benefits or2 bonus programs to a retail recreational vehicle dealer or prospective retail3 recreational vehicle dealer who makes the voluntary decision to offer to sell or4 sell any extended service contract or extended maintenance plan offered, sold,5 backed, or sponsored by the manufacturer or distributor or to sell, assign, or6 transfer any retail installment sale or lease by him of recreational vehicles7 manufactured or sold by the manufacturer or distributor to a specified finance8 company or leasing company.9 (2) For a recreational vehicle dealer or a recreational vehicle salesman:10 (a) To require a purchaser of a recreational vehicle, as a condition of sale11 and delivery thereof, to also purchase special features, appliances, accessories,12 or equipment not desired or requested by the purchaser; however, this13 prohibition shall not apply as to special features, appliances, accessories, or14 equipment which are permanently affixed to the recreational vehicle.15 (b) To represent and sell as a new recreational vehicle any vehicle, the16 legal title of which has been transferred by a manufacturer, distributor, or17 dealer to an ultimate purchaser.18 (c) To use any false or misleading advertisement in connection with his19 business as such recreational vehicle dealer or recreational vehicle salesman.20 (d) To sell or offer to sell makes, models, or classifications of new21 recreational vehicles for which no franchise and license to sell is held.22 (e) Except as otherwise approved by the commission, to sell or offer to23 sell a recreational vehicle from an unlicensed location.24 (f) To deliver to a prospective purchaser a new recreational vehicle on25 a sale conditioned on financing, i.e., a spot delivery, except on the following26 terms and conditions which shall be in writing and shall be a part of the27 conditional sales contract or other written notification signed by the purchaser:28 (i) That if the sale is not concluded by the financing of the sale to the29 purchaser within twenty-five days of the delivery, the sale contract shall be null30 SB NO. 360 ENROLLED Page 69 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. and void.1 (ii) That the recreational vehicle being offered for trade-in by the2 purchaser shall not be sold by the recreational vehicle dealer until the3 conditional sale is complete.4 (iii) That there shall be no charge to the purchaser should the conditional5 sale not be completed, including but not limited to mileage charges or charges6 to refurbish the recreational vehicle offered for trade-in. However, the7 purchaser shall be responsible for any and all damages to the recreational8 vehicle or other vehicles damaged by the fault of the purchaser and any and all9 liability incurred by the purchaser during the purchaser's custody of the10 recreational vehicle to the extent provided for in R.S. 22:1296.11 (iv) That if the conditional sale is not completed, the recreational vehicle12 dealer shall immediately refund to the purchaser upon return of the13 recreational vehicle all sums placed with the dealership as a deposit or any14 other purpose associated with the attempted sale of the vehicle.15 (v) That the prospective purchaser shall return the recreational vehicle16 to the dealership within forty-eight hours of notification by the recreational17 vehicle dealer that the conditional sale will not be completed. If the prospective18 purchaser does not return the recreational vehicle to the dealership within19 forty-eight hours of notification by the recreational vehicle dealer, an20 authorized agent of the recreational vehicle dealer shall have the right to21 recover the recreational vehicle without the necessity of judicial process,22 provided that such recovery can be accomplished without unauthorized entry23 into a closed dwelling, whether locked or unlocked, and without a breach of24 peace.25 (g) To pay a fee to any person in return for the solicitation, procurement,26 or production by that person of prospective purchasers for new and used27 recreational vehicles, except to a recreational vehicle salesman licensed under28 the provisions of this Chapter.29 (h) To fail to fully and completely explain each charge listed on a retail30 SB NO. 360 ENROLLED Page 70 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. buyer's order or recreational vehicle invoice prior to the purchase of a1 recreational vehicle.2 (i) When selling a recreational vehicle to a consumer, to assess any3 consumer services fees, which shall include fees for treating the interior4 upholstery of the recreational vehicle, oil changes, roadside assistance, dealer5 inspections, or any other service offered by the recreational vehicle dealer,6 without allowing the buyer to refuse such services and be exempt from payment7 for such services. The provisions of this Subparagraph shall not apply to dealer-8 added options or accessories which are permanently affixed to the recreational9 vehicle.10 (j)(i) To fail to disclose to a purchaser in writing on the sales contract,11 buyer's order, or any other document that the recreational vehicle dealer may12 be participating in finance charges associated with the sale.13 (ii) To participate in a finance charge that would result in a difference14 between the buy rate and the contract rate of more than three percentage15 points.16 (iii) The provisions of this Subparagraph shall apply only to transactions17 subject to the Louisiana Motor Vehicle Sales Finance Act.18 (3)(a) For any person or other licensee to modify a franchise during the19 term of the agreement or upon its renewal if the modification substantially and20 adversely affects the franchisee's rights, obligations, investment, or return on21 investment without giving a sixty-day written notice of the proposed22 modification to the licensee and the commission unless the modifications are23 required by law, court order, or the commission. Within the sixty-day notice24 period, the licensee may file with the commission a complaint for a25 determination whether there is good cause for permitting the proposed26 modification. The party seeking to modify or replace an agreement shall27 demonstrate by a preponderance of the evidence that there is good cause for the28 modification or replacement. The commission shall schedule a hearing within29 sixty days to decide the matter. Multiple complaints pertaining to the same30 SB NO. 360 ENROLLED Page 71 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. proposed modifications shall be consolidated for hearing. The proposed1 modification may not take effect pending the determination of the matter.2 (b) In making a determination of whether there is good cause for3 permitting a proposed modification, the commission may consider any relevant4 factor including:5 (i) The reasons for the proposed modification.6 (ii) Whether the proposed modification is applied to or affects all7 licensees in a nondiscriminating manner.8 (iii) The degree to which the proposed modification will have a9 substantial and adverse effect upon the licensee's investment or return on10 investment.11 (iv) Whether the proposed modification is in the public interest.12 (v) The degree to which the proposed modification is necessary to the13 orderly and profitable distribution of recreational vehicles and other services14 by the licensee.15 (vi) Whether the proposed modification is offset by other modifications16 beneficial to the licensee.17 (c) The decision of the commission shall be in writing and shall contain18 findings of fact and a determination of whether there is good cause for19 permitting the proposed modification. The commission shall deliver copies of20 the decision to the parties personally or by registered mail.21 (4) For any employee of a licensee while acting in the scope of his22 employment, to accept any payment, commission, fee, or compensation of any23 kind from any person other than the employing licensee, unless such payment24 is fully disclosed to and approved by the employing licensee.25 §1270.21. Indemnification of franchised recreational vehicle dealers26 Notwithstanding the terms of any franchise agreement, each27 manufacturer or converter shall indemnify and hold harmless its franchised28 recreational vehicle dealers against any judgment for damages, including but29 not limited to court costs and reasonable attorney fees of the recreational30 SB NO. 360 ENROLLED Page 72 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. vehicle dealer, arising out of complaints, claims, or lawsuits including but not1 limited to strict liability, negligence, misrepresentation, express or implied2 warranty, or rescission of sale to the extent that the judgment arises out of3 alleged defective or negligent manufacture, assembly, or design of recreational4 vehicles, parts, or accessories, or other functions by the manufacturer of5 converter, which are beyond the control of the recreational vehicle dealer.6 §1270.22. Payment to recreational vehicles dealers; penalties7 It shall be a violation of this Chapter for a recreational vehicle8 manufacturer, distributor, wholesaler, factory branch, officer, agent or other9 representative thereof, to fail to pay a recreational vehicle dealer all monies due10 the recreational vehicle dealer, except manufacturer hold-back amounts, within11 thirty days of the date of completion of the transactions or submissions of the12 claims giving rise to the payments to the recreational vehicle dealers. Failure to13 make payments shall subject the manufacturer, distributor, wholesaler, factory14 branch, officer, agent, or other representative thereof, to a penalty of the one15 and one-half percent interest per month, or fraction thereof, until sums due the16 recreational vehicle dealer are fully paid.17 §1270.23. Warranty; compensation; audits of recreational vehicle dealer18 records19 A.(1) It shall be a violation of this Chapter for a manufacturer, a20 distributor, a wholesaler, or factory branch, or officer, agent or other21 representative thereof, to fail to adequately and fairly compensate its22 recreational vehicle dealers for labor, parts, and other expenses incurred by23 such dealer to perform under and comply with a manufacturer's or a24 distributor's warranty agreement.25 (2) In no event shall any manufacturer or distributor pay its recreational26 vehicle dealers at a price or rate for warranty work that is less than that27 charged by the recreational vehicle dealer to the retail customers of the28 recreational vehicle dealer for nonwarranty work of like kind.29 (3) Warranty work includes parts and labor performed.30 SB NO. 360 ENROLLED Page 73 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. (4) All claims made by the recreational vehicle dealer for compensation1 under this Subsection shall be paid within thirty days after approval and shall2 be approved or denied within thirty days after receipt. When any claim is3 denied, the recreational vehicle dealer shall be notified in writing of the grounds4 for denial.5 (5) The obligations in this Subsection may be modified by contract.6 B.(1) Notwithstanding the terms of any franchise agreement, warranty,7 and sales incentive, audits of recreational vehicle dealer records may be8 conducted by the manufacturer, distributor, or factory branch. Any audit for9 warranty parts or service compensation shall be for the twelve-month period10 immediately following the date of the payment of the claim by the manufacturer11 or distributor. However, a recreational vehicle dealer shall not be held liable by12 virtue of an audit for failure to retain parts for a period in excess of six months.13 Any audit for sales incentives, service incentives, rebates, or other forms of14 incentive compensation shall be only for the twelve-month period immediately15 following the date of the final payment to the recreational vehicle dealer under16 a promotion, event, program, or activity. In no event shall the manufacturer,17 distributor, or factory branch fail to allow the recreational vehicle dealer to18 make corrections to the sales data in less than one hundred twenty days from19 the program period. Additionally, no penalty other than amounts advanced on20 a recreational vehicle reported incorrectly shall be due in connection with the21 audit. With respect to recreational vehicles sold during the time period subject22 to the audit, but submitted incorrectly to the manufacturer, distributor, or23 wholesale distributor branch or factory branch, the recreational vehicle dealer24 shall be charged back for the amount reported incorrectly and credited with the25 amount due, if anything, on the actual sale date.26 (2) No claim which has been approved and paid may be charged back to27 the recreational vehicle dealer unless it can be shown that one of the following28 applies:29 (a) The claim was false or fraudulent.30 SB NO. 360 ENROLLED Page 74 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. (b) The repairs were not properly made.1 (c) The repairs were unnecessary to correct the defective condition under2 generally accepted standards of workmanship.3 (d) The recreational vehicle dealer failed to reasonably substantiate the4 repair in accordance with reasonable written requirements of the manufacturer5 or distributor, if the recreational vehicle dealer was notified of the requirements6 prior to the time the claim arose and if the requirements were in effect at the7 time the claim arose.8 (3) A manufacturer or distributor shall not deny a claim solely based on9 a recreational vehicle dealer's incidental failure to comply with a specific claim10 processing requirement, or a clerical error, or other administrative technicality.11 (4) Limitations on warranty parts or service compensation, sales12 incentive audits, rebates, or other forms of incentive compensation, chargebacks13 for warranty parts or service compensation, and service incentives and14 chargebacks for sales compensation only shall not be effective in the case of15 intentionally false or fraudulent claims.16 (5) It shall be deemed an unfair act pursuant to this Chapter to audit a17 recreational vehicle dealer more frequently than two sales-related and two18 service-related audits in a twelve-month period. Nothing in this Subsection shall19 limit a manufacturer's or distributor's ability to perform routine claim reviews20 in the normal course of business.21 (6) No claim may be rejected as late if it has been submitted within sixty22 days of the date the repair order was written.23 §1270.24. Recreational vehicle repairs24 Suppliers of mechanical repairs and services for any recreational vehicle25 subject to regulation pursuant to this Chapter shall provide each consumer with26 an itemized bill indicating repairs and services performed, parts replaced, or27 materials used, the total labor charge, and the identity of the mechanic,28 repairman, or supplier who performed the work. However, nothing in this29 Section shall prohibit a supplier of mechanical repairs and services from30 SB NO. 360 ENROLLED Page 75 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. charging a service fee for the use of shop supplies such as rags, fender covers,1 small amounts of fluid, or other items which are not itemized, provided that2 such fee does not exceed five percent of the total invoice for mechanical repairs3 or thirty-five dollars, whichever is less.4 §1270.25. Damage disclosure; recreational vehicles5 A. Whenever a new recreational vehicle subject to regulation pursuant6 to this Part is sold to any person, the seller shall notify the purchaser of any7 body damage or mechanical damage which the recreational vehicle has8 sustained that exceeds six percent of the manufacturer's wholesale price. Such9 notice shall be in writing and a copy thereof shall be delivered to the purchaser10 prior to or simultaneous with transfer of the recreational vehicle title.11 B. Replacement of a new recreational vehicle's instrument panels,12 appliances, furniture, cabinetry, televisions, audio equipment, or similar13 residential components shall not be deemed "damage" pursuant to this Section14 if such items are replaced with original manufacturers' parts and materials.15 C. This Section shall apply to all instances of vehicular body or16 mechanical damage to recreational vehicles and to all actions involving such17 damage, notwithstanding the application of other codal, statutory, or regulatory18 provisions, including but not limited to Civil Code Articles 2520 et seq.19 §1270.26. Notice regarding recalls; recreational vehicles20 It shall be a violation of this Part for a recreational vehicle dealer to sell21 a new recreational vehicle without first supplying a prospective buyer with the22 following notice: "A new recreational vehicle may have been subject to a23 National Highway Traffic Safety Administration required recall which would24 be repaired in accordance with manufacturer standards approved by the25 National Highway Traffic Safety Administration. If such a repair is a concern26 before you purchase, please ask for a copy of the recall notice, if applicable, to27 the recreational vehicle being sold." This notice shall be included on the buyer's28 order in a box and in bold print which is signed by the buyer and the seller or29 his representative next to the box. If the buyer requests the recall notice, the30 SB NO. 360 ENROLLED Page 76 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. recall notice shall be included in the sales transaction. If the selling recreational1 vehicle dealer performed the repair, the documents supporting the repair shall2 also be included in the sales transaction.3 §1270.27. Sale of water-damaged recreational vehicles4 A. No person shall sell, transfer, or convey any new or used recreational5 vehicle to any person without notifying the buyer or receiver of the recreational6 vehicle in writing of the extent of any water damage from flooding which7 occurred to the recreational vehicle prior to the transaction.8 B. If a sale, transfer, or conveyance of a new or used recreational vehicle9 occurs in violation of Subsection A of this Section, the person receiving10 ownership and title to the recreational vehicle who is not otherwise aware of the11 damage at the time of the transaction may bring an action to set aside the12 transaction within one year from the date of the transaction and receive all13 monies or other property given as consideration for the vehicle less a reasonable14 assessment for miles driven.15 C. For the purposes of this Section, a "water-damaged vehicle" means16 any recreational vehicle whose power train, computer, or electrical system has17 been damaged by flooding.18 §1270.28. Succession; right of first refusal; recreational vehicle dealer19 A.(1) The terms of the franchise notwithstanding, any recreational20 vehicle dealer may appoint by will, or other written instrument, a designated21 successor to succeed in the ownership interest of the recreational vehicle dealer22 in the dealership upon the death or incapacity of the recreational vehicle dealer.23 (2) Unless good cause exists for refusal to honor the succession on the24 part of the manufacturer or distributor, any designated successor of a deceased25 or incapacitated recreational vehicle dealer of a dealership may succeed to the26 ownership of the dealership under the existing franchise if:27 (a) The designated successor gives the manufacturer or distributor28 written notice of his intention to succeed to the ownership of the recreational29 vehicle dealer within sixty days of the recreational vehicle dealer's death or30 SB NO. 360 ENROLLED Page 77 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. incapacity.1 (b) The designated successor agrees to be bound by all the terms and2 conditions of the franchise.3 (3) The manufacturer or distributor may request, and the designated4 successor shall provide, promptly upon such request, personal and financial5 data reasonably necessary to determine whether the succession should be6 honored.7 (4) If a manufacturer or distributor believes that good cause exists for8 refusing to honor the succession of a deceased or incapacitated recreational9 vehicle dealer, the manufacturer or distributor may, not more than sixty days10 following receipt of notice of the designated successor's intent to succeed and11 receipt of such personal or financial data, serve upon the designated successor12 notice of its refusal to honor the succession and of its intent to discontinue the13 existing franchise with the dealer not earlier than six months from the date such14 notice is served.15 (5) The notice must state the specific grounds for the refusal to honor the16 succession.17 (6) If notice of refusal and discontinuance is not timely served upon the18 designated successor, the franchise shall continue in effect subject to19 termination only as otherwise permitted by this Chapter.20 (7) In determining whether good cause for the refusal to honor the21 succession exists, the manufacturer or distributor has the burden of proving22 that the designated successor is not of good moral character or does not23 otherwise meet the manufacturer's or distributor's reasonable standards as a24 franchisee.25 (8) If a manufacturer or distributor refuses to honor the succession to the26 ownership interest of a deceased or incapacitated owner for good cause, then27 and in such event:28 (a) The manufacturer or distributor shall allow the designated successor29 a reasonable period of time which shall not be less than six months in which to30 SB NO. 360 ENROLLED Page 78 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. consummate a sale of the dealership. Any such sale shall be subject to R.S.1 32:1270.20(1)(d).2 (b) Upon termination of the franchise pursuant to such refusal, the3 provisions of R.S. 32:1270.29 shall apply.4 B. In the event of a proposed sale or transfer of a recreational vehicle5 dealership and if the franchise agreement has a right of first refusal in favor of6 the manufacturer or distributor, then, notwithstanding the terms of the7 franchise agreement, the manufacturer or distributor shall be permitted to8 exercise a right of first refusal to acquire the recreational vehicle dealer's assets9 or ownership if all of the following requirements are met:10 (1) In order to exercise its right of first refusal, the manufacturer or11 distributor shall notify the recreational vehicle dealer in writing within sixty12 days of his receipt of the completed proposal for the proposed sale or transfer13 and all related agreements.14 (2) The applicability of R.S. 32:1270.20(1)(l) shall not be expanded or15 changed.16 (3) The exercise of the right of first refusal will result in the recreational17 vehicle dealer receiving the same or greater consideration as he has contracted18 to receive in connection with the proposed change of ownership or transfer.19 (4) The proposed sale or transfer of the dealership's assets does not20 involve the transfer or sale to a member or members of the family of one or21 more recreational vehicle dealers, or to a qualified manager with at least two22 years management experience at the dealership of one or more of these23 recreational vehicle dealers, or to a partnership or corporation controlled by24 such persons.25 (5)(a) The manufacturer or distributor agrees to pay the reasonable26 expenses, including attorney fees which do not exceed the usual, customary, and27 reasonable fees charged for similar work done for other clients, incurred by the28 proposed owner or transferee prior to the manufacturer's or distributor's29 exercise of its right of first refusal in negotiating and implementing the contract30 SB NO. 360 ENROLLED Page 79 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. for the proposed sale or transfer of the dealership or dealership assets. Such1 expenses and attorney fees shall be paid to the proposed new owner or2 transferee at the time of closing of the sale or transfer for which the3 manufacturer or distributor exercised its right of first refusal.4 (b) No payment of such expenses and attorney fees shall be required if5 the new owner or transferee has not submitted or caused to be submitted an6 accounting of those expenses within thirty days of the recreational vehicle7 dealer's receipt of the manufacturer's or distributor's written request for such8 an accounting. A manufacturer or distributor may request such accounting9 before exercising his right of first refusal.10 (6) The recreational vehicle dealer shall not have any liability to any11 person as a result of a manufacturer's exercising its right of first refusal and the12 manufacturer or distributor shall assume the defense of the selling dealer for13 any claim by the proposed owner or transferee arising from the exercise of the14 right of first refusal.15 §1270.29. Requirements upon termination; penalty; indemnity; recreational16 vehicles17 A.(1) In the event the licensee ceases to engage in the business of being18 a recreational vehicle dealer, or ceases to sell a particular recreational vehicle,19 and after notice to the manufacturer, converter, distributor, or representative20 by certified mail or commercial delivery service with verification of receipt,21 within thirty days of the receipt of the notice by the manufacturer, converter,22 distributor, or representative, the manufacturer, converter, distributor, or23 representative shall repurchase:24 (a) All new recreational vehicles of the current and last prior model year25 delivered to the licensee and parts limited to those listed in the manufacturer's26 price book. The recreational vehicles and parts shall be repurchased at the cost27 to the licensee which shall include without limitation freight and advertising28 costs, less all allowances paid to the recreational vehicle dealer.29 (b) At fair market value, each undamaged sign owned by the recreational30 SB NO. 360 ENROLLED Page 80 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. vehicle dealer which bears a trademark or trade name used or claimed by the1 manufacturer, distributor, or representative if the sign was purchased from or2 purchased at the request of the manufacturer, distributor, or representative.3 Fair market value shall be no less than cost of acquisition of the sign by the4 recreational vehicle dealer.5 (c) At fair market value, all special tools and automotive service6 equipment owned by the recreational vehicle dealer which were recommended7 in writing and designated as special tools and equipment and purchased from8 or purchased at the request of the manufacturer, converter, distributor, or9 representative, if the tools and equipment are in usable and good condition10 except for reasonable wear and tear. Fair market value shall be no less than cost11 of acquisition of special tools and automotive service equipment by the12 recreational vehicle dealer.13 (2) The manufacturer, converter, distributor, or representative shall pay14 to the recreational vehicle dealer the costs of transporting, handling, packing,15 and loading of recreational vehicles, or parts, signs, tools, and equipment16 subject to repurchase.17 (3) The manufacturer or converter shall make the required repurchase18 after the recreational vehicle dealer terminates his franchise and within sixty19 days of the submission to it, by certified mail, return receipt requested, or20 commercial delivery service with verification of receipt, of a final inventory of21 recreational vehicles and parts on hand.22 B. Failure to make such repurchase without just cause shall subject the23 manufacturer or converter to a penalty of one and one-half percent per month,24 or fraction thereof, of the inventory value or returnable recreational vehicles,25 and parts, signs, special tools, and automotive service equipment, payable to the26 dealer, as long as the repurchase is not made.27 C.(1) Upon the involuntary termination, nonrenewal, or cancellation of28 any franchise by the manufacturer or converter, except for termination,29 nonrenewal, or cancellation resulting from a felony conviction, notwithstanding30 SB NO. 360 ENROLLED Page 81 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. the terms of any franchise, whether entered into before or after the enactment1 of this Chapter or any of its provisions, the new recreational vehicle dealer shall2 be allowed fair and reasonable compensation by the manufacturer or converter3 as agreed by the parties, or lacking agreement, as determined by the4 commission, for the dealership facilities if the facilities were required to be5 purchased or constructed as a precondition to obtaining the franchise or to its6 renewal; provided that if such facilities were leased and the lease was required7 as a precondition to obtaining the franchise or to its renewal, then the8 manufacturer shall be liable for one year's payment of the rent or the9 remainder of the term of the lease, whichever is less.10 (2) Payment under this Section shall entitle the manufacturers,11 converters, or distributors to possession and use of the facility.12 (3) As used in this Section, "manufacturer" shall include a13 manufacturer, a converter, a distributor, a factory branch, distributor branch,14 or other subsidiary thereof.15 (4) The obligation of the manufacturer or converter to purchase a16 dealership facility, pursuant to this Section, is equally applicable if an entity or17 person affiliated with the dealer is the owner or lessor of the facility.18 §1270.30. Recreational vehicle manufacturer termination of line-make;19 manufacturer bankruptcy; license20 Notwithstanding the terms of any franchise or other provision of law, if21 the termination, cancellation, or nonrenewal of a licensee's franchise is the22 result of the termination, elimination, or cessation of a line-make by the23 manufacturer, distributor, or factory branch, whether by bankruptcy or24 otherwise, the license issued by the commission may remain in effect at the25 discretion of the commission pursuant to its rules.26 Section 2. R.S. 32:1257.1 and 1268.1 are hereby repealed.27 Section 3. The Louisiana State Law Institute is hereby directed to redesignate R.S.28 32:1251 through 1269 of Chapter 6 of Title 32 of the Louisiana Revised Statues of 1950, as29 Part I of Chapter 6 of Title 32 of the Louisiana Revised Statues of 1950. Part I shall be30 SB NO. 360 ENROLLED Page 82 of 82 Coding: Words which are struck through are deletions from existing law; words in boldface type and underscored are additions. entitled "GENERAL PROVISIONS APPLICABLE TO MOTOR VEHI CLES AND1 RECREATIONAL PRODUCTS".2 PRESIDENT OF THE SENATE SPEAKER OF THE HOUSE OF REPRESENTATIVES GOVERNOR OF THE STATE OF LOUISIANA APPROVED: