ENROLLED 2018 Regular Session HOUSE BILL NO. 734 (Substitute for House Bill No. 238 by Representative McFarland) BY REPRESENTATIVE MCFARLAND 1 AN ACT 2 To enact Subpart E of Part XIII of Chapter 3 of Title 46 of the Louisiana Revised Statutes 3 of 1950, to be comprised of R.S. 46:460.91, relative to the state medical assistance 4 program known commonly as Medicaid; to require the Louisiana Department of 5 Health to submit reports to certain legislative committees concerning the Medicaid 6 managed care program; to provide for the content of the reports; to establish a 7 reporting schedule; and to provide for related matters. 8 Be it enacted by the Legislature of Louisiana: 9 Section 1. Subpart E of Part XIII of Chapter 3 of Title 46 of the Louisiana Revised 10 Statutes of 1950, comprised of R.S. 46:460.91, is hereby enacted to read as follows: 11 SUBPART E. CLAIMS PROCESSING DATA - REPORTING 12 ยง460.91. Claims processing data; reports to legislative committees 13 A. The department shall produce and submit to the Joint Legislative 14 Committee on the Budget and the House and Senate committees on health and 15 welfare a report entitled the "Healthy Louisiana Claims Report" which conforms 16 with the requirements of this Subpart. 17 B. The department shall conduct an independent review of claims submitted 18 by healthcare providers to Medicaid managed care organizations. The review shall 19 examine, in the aggregate and by claim type, the volume and value of claims 20 submitted, including those adjudicated, adjusted, voided, duplicated, rejected, pended 21 or denied in whole or in part for purposes of ensuring a Medicaid managed care 22 organization's compliance with the terms of its contract with the department. The Page 1 of 4 CODING: Words in struck through type are deletions from existing law; words underscored are additions. HB NO. 734 ENROLLED 1 department shall actively engage provider representatives in the review, from design 2 through completion. The initial report shall include detailed findings and defining 3 measures to be reported on a quarterly basis, as well as the following data on 4 healthcare provider claims delineated by an individual Medicaid managed care 5 organization including any dental Medicaid managed care organization contracted 6 by the department and separated by claim type: 7 (1) The following data on claims submitted by all healthcare providers 8 except behavioral health providers based on data of payment during calendar year 9 2017: 10 (a) The total number and dollar amount of claims for which there was at least 11 one claim denied at the service line level. 12 (b) The total number and dollar amount of claims denied at the service line 13 level. 14 (c) The total number and dollar amount of claims adjudicated in the 15 reporting period at the service line level. 16 (d) The total number and dollar amount of denied claims divided by the total 17 number and dollar amount of claims adjudicated. 18 (e) The total number and dollar amount of adjusted claims. 19 (f) The total number and dollar amount of voided claims. 20 (g) The total number and dollar amount of claims denied as a duplicate 21 claim. 22 (h) The total number and dollar amount of rejected claims. 23 (i) The total number and dollar amount of pended claims. 24 (j) For each of the five network billing providers with the highest number of 25 total denied claims, the number of total denied claims expressed as a ratio to all 26 claims adjudicated and the total dollar value of the claims. Provider information 27 shall be de-identified. 28 (2) The following data on claims submitted by behavioral health providers 29 based on date of payment during calendar year 2017: Page 2 of 4 CODING: Words in struck through type are deletions from existing law; words underscored are additions. HB NO. 734 ENROLLED 1 (a) The total number and dollar amount of claims for which there was at least 2 one claim denied at the service line level. 3 (b) The total number and dollar amount of claims denied at the service line 4 level. 5 (c) The total number and dollar amount of claims adjudicated in the 6 reporting period at the service line level. 7 (d) The total number and dollar amount of denied claims divided by the total 8 number and dollar amount of claims adjudicated. 9 (e) The total number and dollar amount of adjusted claims. 10 (f) The total number and dollar amount of voided claims. 11 (g) The total number and dollar amount of duplicate claims. 12 (h) The total number and dollar amount of rejected claims. 13 (i) The total number and dollar amount of pended claims. 14 (j) For each of the five network billing providers with the highest number of 15 total denied claims, the number of total denied claims expressed as a ratio to all 16 claims adjudicated and the total dollar value of the claims. Provider information 17 shall be de-identified. 18 C. The report shall feature a narrative which includes, at minimum, the 19 action steps which the department plans to take in order to address all of the 20 following: 21 (1) The five most common reasons for denial of claims submitted by 22 healthcare providers other than behavioral health providers, including provider 23 education to the five network billing providers with the highest number of total 24 denied claims. 25 (2) The five most common reasons for denial of claims submitted by 26 behavioral health providers, including provider education to the five network billing 27 providers with the highest number of total denied claims. 28 (3) Means to ensure that provider education addresses root causes of denied 29 claims and actions to address those causes. 30 (4) Claims denied in error by managed care organizations. Page 3 of 4 CODING: Words in struck through type are deletions from existing law; words underscored are additions. HB NO. 734 ENROLLED 1 D. The report shall include all of the following data relating to encounters: 2 (1) The total number of encounters submitted by each Medicaid managed 3 care organization to the state or its designee. 4 (2) The total number of encounters submitted by each Medicaid managed 5 care organization that are not accepted by the department or its designee. 6 E. The initial report and subsequent quarterly reports shall include the 7 following information relating to case management delineated by a Medicaid 8 managed care organization: 9 (1) The total number of Medicaid enrollees receiving case management 10 services. 11 (2) The total number of Medicaid enrollees eligible for case management 12 services. 13 Section 2. The secretary of the Louisiana Department of Health shall take such 14 actions as are necessary to ensure that the department produce and submit the initial report 15 required by R.S. 46:460.91, as enacted by Section 1 of this Act, to the Joint Legislative 16 Committee on the Budget and the House and Senate committees on health and welfare on 17 or before September 30, 2018. The department shall submit the quarterly report on January 18 1, 2019 reflecting the April - June 2018 quarter, and thereafter on or before the first day of 19 each state fiscal year quarter following the date of the first report. SPEAKER OF THE HOUSE OF REPRESENTATIVES PRESIDENT OF THE SENATE GOVERNOR OF THE STATE OF LOUISIANA APPROVED: Page 4 of 4 CODING: Words in struck through type are deletions from existing law; words underscored are additions.