HLS 20RS-296 ORIGINAL 2020 Regular Session HOUSE BILL NO. 530 BY REPRESENTATIVE ECHOLS INSURANCE/HEALTH: Provides for coverage of healthcare services provided through telehealth or telemedicine 1 AN ACT 2To enact Subpart B-1 of Part II of Chapter 6 of Title 22 of the Louisiana Revised Statutes, 3 to be comprised of R.S. 22:1841 through 1847, and to repeal R.S. 22:1821(F), 4 relative to payment of claims for services provided through telehealth or 5 telemedicine; to define key terms; to require reimbursement for healthcare services 6 provided through telehealth and telemedicine; to provide for reimbursement for 7 healthcare services provided through store-and-forward telemedicine; to provide for 8 reimbursement for healthcare services provided through remote patient monitoring; 9 and to provide for related matters. 10Be it enacted by the Legislature of Louisiana: 11 Section 1. Subpart B-1 of Part II of Chapter 6 of Title 22 of the Louisiana Revised 12Statutes, comprised of R.S. 22:1841 through 1847, is hereby enacted to read as follows: 13 SUBPART B-1. MEDICAL CLAIMS FOR SERVICES PROVIDED THROUGH 14 TELEHEALTH AND TELEMEDICINE 15 §1841. Definitions 16 For the purposes of this Subpart, the following definitions apply: 17 (1) "Health coverage plan" means any hospital, health, or medical expense 18 insurance policy, hospital or medical service contract, employee welfare benefit plan, 19 contract, or other agreement with a health maintenance organization or a preferred 20 provider organization, health and accident insurance policy, or any other insurance Page 1 of 12 CODING: Words in struck through type are deletions from existing law; words underscored are additions. HLS 20RS-296 ORIGINAL HB NO. 530 1 contract of this type in this state, including a group insurance plan, a self-insurance 2 plan, and the Office of Group Benefits programs. "Health coverage plan" shall not 3 include a plan providing coverage for excepted benefits as defined in R.S. 22:1061, 4 limited benefit health insurance plans, and short-term policies that have a term of 5 less than twelve months. 6 (2) "Healthcare professional" means all of the following: 7 (a) An individual who is licensed or certified in this state to perform 8 healthcare services or authorized to assist a physician in providing telemedicine 9 medical services that are delegated and supervised by the physician. 10 (b) A licensed or certified healthcare professional acting within the scope of 11 the license or certification who does not perform a telehealth healthcare service or 12 telemedicine medical service. 13 (3) "Medication adherence management services" means the monitoring of 14 a patient’s conformance with the healthcare professional’s medication plan with 15 respect to timing, dosing, and frequency of medication-taking through electronic 16 transmission of data in a remote patient monitoring services program. 17 (4) "Platform" means the technology, system, software, application, 18 modality, or other method through which a healthcare professional remotely 19 interfaces with a patient when providing a healthcare service or procedure as a 20 telemedicine medical service or telehealth healthcare service. 21 (5) "Qualifying patient" means an individual who meets all the following 22 criteria: 23 (a) Be diagnosed, in the last eighteen months, with one or more chronic 24 conditions, as defined by the Centers for Medicare and Medicaid Services which 25 include but are not limited to sickle cell, mental health, asthma, diabetes, and heart 26 disease. 27 (b) Has a recent history of costly service use due to one or more chronic 28 conditions as evidenced by two or more hospitalizations, including emergency room 29 visits, in the last twelve months. 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HLS 20RS-296 ORIGINAL HB NO. 530 1 (c) The individual’s attending healthcare professional recommends disease 2 management services through remote patient monitoring. 3 (6) "Qualified telemedicine equipment and network" means the telemedicine 4 equipment and network used for remote patient monitoring services that meets all 5 of the following requirements: 6 (a) Complies with applicable standards of the United States Food and Drug 7 Administration. 8 (b) Maintains telehealth equipment in good repair and free from safety 9 hazards. 10 (c) Installs only new or sanitized equipment in the patient's home setting. 11 (d) Accommodates language options other than English. 12 (e) Has available technical and clinical support services for the patient user 13 twenty-four hours a day, seven days a week. 14 (f) Has telemonitoring equipment that is both of the following: 15 (i) Capable of monitoring any data parameters in the plan of care. 16 (ii) An United States Food and Drug Administration Class II hospital-grade 17 medical device. 18 (7) "Remote patient monitoring services" means the delivery of home health 19 services using telecommunications technology to enhance the delivery of home 20 health care, including but not limited to all of the following: 21 (a) Monitoring of clinical patient data such as weight, blood pressure, pulse, 22 pulse oximetry, and other condition-specific data, such as blood glucose. 23 (b) Medication adherence monitoring. 24 (c) Interactive video conferencing with or without digital image upload. 25 (8) "Store-and-forward telemedicine services" means the use of 26 asynchronous computer-based communication between a patient and a consulting 27 healthcare professional or a referring healthcare professional and a medical specialist 28 at a distant site for the purpose of diagnostic and therapeutic assistance in the care 29 of patients who otherwise have no access to specialty care. Store-and-forward Page 3 of 12 CODING: Words in struck through type are deletions from existing law; words underscored are additions. HLS 20RS-296 ORIGINAL HB NO. 530 1 telemedicine services involve the transferring of medical data from one site to 2 another through the use of a camera or similar device that records an image that is 3 sent by telecommunication to another site for consultation. 4 (5) "Telehealth" shall have the same meaning as defined in R.S. 40:1223.3. 5 (6) "Telemedicine" shall have the same meaning as defined in R.S. 37:1262. 6 §1842. Telehealth and telemedicine reimbursement 7 A.(1) Any health coverage plan delivered or issued for delivery in this state 8 shall provide coverage for a covered healthcare service or procedure delivered by a 9 preferred or contracted healthcare professional to a covered patient as a telemedicine 10 medical service or a telehealth healthcare service on the same basis and to the same 11 extent that the plan provides coverage for the service or procedure in an in-person 12 setting. 13 (2) A health coverage plan may limit coverage to healthcare professionals 14 in a telemedicine or telehealth network approved by the plan. 15 (3) Nothing in this Section shall be construed to prohibit a health coverage 16 plan from providing coverage for only those services that are medically necessary, 17 subject to the terms and conditions of the covered person’s policy. 18 (4) In a claim for the services provided, the appropriate procedure code for 19 the covered services shall be included with the appropriate modifier indicating 20 interactive communication was used. 21 (5)(a) A payment, benefit, or reimbursement under a health coverage plan 22 shall not be denied to a healthcare professional conducting or participating in the 23 transmission at the originating healthcare facility or terminus who is physically 24 present with the individual who is the subject of the electronic imaging transmission 25 and is contemporaneously communicating and interacting with a healthcare 26 professional at the receiving terminus of the transmission. 27 (b) The payment, benefit, or reimbursement to the healthcare professional 28 at the originating facility or terminus shall not be less than seventy-five percent of Page 4 of 12 CODING: Words in struck through type are deletions from existing law; words underscored are additions. HLS 20RS-296 ORIGINAL HB NO. 530 1 the reasonable and customary amount of payment, benefit, or reimbursement which 2 that healthcare professional receives for an intermediate office visit. 3 B. The health coverage plan shall not do any of the following: 4 (1) Exclude from coverage a covered healthcare service or procedure 5 delivered by a preferred or contracted healthcare professional to a covered patient 6 as a telemedicine medical service or a telehealth healthcare service solely because 7 the covered healthcare service or procedure is not provided through an in-person 8 consultation. 9 (2) Except as provided in Subsection D of this Section, limit, deny, or 10 reduce coverage for a covered healthcare service or procedure delivered as a 11 telemedicine medical service or telehealth healthcare service based on the healthcare 12 professional's choice of platform for delivering the service or procedure. 13 C.(1) A health coverage plan may require a deductible, copayment, or 14 coinsurance for a covered healthcare service or procedure delivered by a preferred 15 or contracted healthcare professional to a covered patient as a telemedicine medical 16 service or a telehealth healthcare service. 17 (2) The amount of the deductible, copayment, or coinsurance shall not 18 exceed the amount of the deductible, copayment, or coinsurance required for the 19 covered healthcare service or procedure provided through an in-person consultation. 20 (3) This Subsection shall not be construed to authorize a health coverage 21 plan to charge a separate deductible that applies only to a covered healthcare service 22 or procedure delivered as a telemedicine medical service or telehealth healthcare 23 service. 24 D. Notwithstanding any provision of Subsection A of this Section, a health 25 coverage plan shall not be required to provide coverage for a telemedicine medical 26 service or a telehealth healthcare service provided by only synchronous or 27 asynchronous audio interaction, including but not limited to any of the following: 28 (1) An audio-only telephone consultation. 29 (2) A text-only email message. Page 5 of 12 CODING: Words in struck through type are deletions from existing law; words underscored are additions. HLS 20RS-296 ORIGINAL HB NO. 530 1 (3) A facsimile transmission. 2 E. A health coverage plan shall not impose an annual or lifetime maximum 3 on coverage for covered healthcare services or procedures delivered as telemedicine 4 medical services or telehealth healthcare services other than the annual or lifetime 5 maximum, if any, that applies in the aggregate to all items and services and 6 procedures covered under the plan. 7 F. Terminology in a health coverage plan that either discriminates against 8 or prohibits a method of transmitted electronic imaging, telehealth, or telemedicine 9 shall be void as against Louisiana's public policy of providing the highest quality 10 health care to the residents of the state. 11 §1843. Telemedicine medical services and telehealth healthcare services statement 12 A. Each issuer of a health coverage plan shall adopt and display in a 13 conspicuous manner on the health coverage plan issuer's internet website the issuer's 14 policies and payment practices for telemedicine medical services and telehealth 15 healthcare services. 16 B. This Section shall not require an issuer of a health coverage plan to 17 display negotiated contract payment rates for healthcare professionals who contract 18 with the issuer to provide telemedicine medical services or telehealth healthcare 19 services. 20 §1844. Store-and-forward telemedicine services 21 A. The legislature hereby finds that store-and-forward telemedicine services 22 allow a healthcare professional trained and licensed in a given specialty to review 23 forwarded images and patient history in order to provide diagnostic and therapeutic 24 assistance in the care of the patient without the patient being present in real time. 25 B.(1) Any health coverage plan delivered or issued for delivery in this state 26 shall provide coverage and reimbursement for the asynchronous telemedicine 27 services of store-and-forward telemedicine services. Page 6 of 12 CODING: Words in struck through type are deletions from existing law; words underscored are additions. HLS 20RS-296 ORIGINAL HB NO. 530 1 (2) Store-and-forward telemedicine services shall be reimbursed to the same 2 extent that the services would be covered if they were provided through in-person 3 consultation. 4 (3)(a) Any patient receiving medical care by store-and-forward telemedicine 5 services shall be notified of the right to receive interactive communication with the 6 distant specialist healthcare professional and shall receive an interactive 7 communication with the distant specialist upon request. If requested, 8 communication with the distant specialist shall occur at the time of the consultation 9 or no more than thirty days after receipt of the patient’s notification of the request 10 for the consultation. 11 (b) Telemedicine networks unable to offer the interactive consultation shall 12 not be reimbursed for store-and-forward telemedicine services. 13 C.(1) Healthcare professionals seeking reimbursement for store-and-forward 14 telemedicine services shall be licensed Louisiana providers that are affiliated with 15 an established Louisiana healthcare facility in order to qualify for reimbursement of 16 telemedicine services in the state. 17 (2) If a service is not available in Louisiana, then a health coverage plan may 18 decide to allow a non-Louisiana-based healthcare professional who is licensed to 19 practice in Louisiana reimbursement for those services. 20 §1845. Remote patient monitoring services 21 A. The legislature hereby finds all of the following: 22 (1) Remote patient monitoring services aim to allow more people to remain 23 at home or in other residential settings and to improve the quality and cost of their 24 care, including prevention of more costly care. 25 (2) The goal of remote patient monitoring services provided through 26 telehealth is to coordinate primary, acute, behavioral, and long-term social service 27 needs for high need, high cost patients. 28 B. Any health coverage plan delivered or issued for delivery in this state 29 shall provide coverage and reimbursement for remote patient monitoring services Page 7 of 12 CODING: Words in struck through type are deletions from existing law; words underscored are additions. HLS 20RS-296 ORIGINAL HB NO. 530 1 using qualified telemedicine equipment and network for a qualifying patient pursuant 2 to the provisions of this Section. 3 C. To receive reimbursement for the delivery of remote patient monitoring 4 services through telehealth, all of the following conditions shall be met: 5 (1) The services shall consist of all of the following: 6 (a) An assessment, problem identification, and evaluation which includes all 7 of the following: 8 (i) Assessment and monitoring of clinical data including but not limited to 9 appropriate vital signs, pain levels, and other biometric measures specified in the 10 plan of care and an assessment of responses to previous changes in the plan of care. 11 (ii) Detection of condition changes based on the telehealth encounter that 12 may indicate the need for a change in the plan of care. 13 (b) Implementation of a management plan through one or more of the 14 following: 15 (i) Teaching regarding medication management as appropriate based on the 16 telehealth findings for that encounter. 17 (ii) Teaching regarding other interventions as appropriate to both the patient 18 and the caregiver. 19 (iii) Management and evaluation of the plan of care including changes in 20 visit frequency or addition of other skilled services. 21 (iv) Coordination of care with the ordering healthcare professional regarding 22 the telehealth findings. 23 (v) Coordination and referral to other healthcare professionals as needed. 24 (vi) Referral for an in-person visit or the emergency room as needed. 25 (2) The entity that will provide the remote monitoring services shall be a 26 Louisiana-based entity and have protocols in place to address all of the following: 27 (a) Authentication and authorization of users. 28 (b) A mechanism for monitoring, tracking and responding to changes in the 29 patient’s clinical condition. Page 8 of 12 CODING: Words in struck through type are deletions from existing law; words underscored are additions. HLS 20RS-296 ORIGINAL HB NO. 530 1 (c) A standard of acceptable and unacceptable parameters for the patient’s 2 clinical parameters, which can be adjusted based on the patient’s condition. 3 (d) How monitoring staff will respond to abnormal parameters for the 4 patient’s vital signs, symptoms, or lab results. 5 (e) The monitoring, tracking, and responding to changes in the patient’s 6 clinical condition. 7 (f) The process for notifying the prescribing healthcare professional for 8 significant changes in the patient’s clinical signs and symptoms. 9 (g) The prevention of unauthorized access to the system or information. 10 (h) System security, including the integrity of information that is collected, 11 program integrity, and system integrity. 12 (i) Information storage, maintenance, and transmission. 13 (j) Synchronization and verification of patient profile data. 14 (k) Notification of the patient’s discharge from the remote patient monitoring 15 services or the deinstallation of the remote patient monitoring unit. 16 D.(1) A remote patient monitoring prior authorization request form shall be 17 submitted to the health coverage plan to request coverage for remote patient 18 monitoring services. 19 (2) The request shall include all of the following: 20 (a) An order for home telemonitoring services, signed and dated by the 21 prescribing healthcare professional. 22 (b) A plan of care, signed and dated by the prescribing healthcare 23 professional, that includes telemonitoring transmission frequency and duration of 24 monitoring requested. 25 (c) The patient’s diagnosis and risk factors that qualify the patient for home 26 telemonitoring services. 27 (d) An attestation that the patient is sufficiently cognitively intact and able 28 to operate the equipment or has a willing and able person to assist in completing 29 electronic transmission of data. Page 9 of 12 CODING: Words in struck through type are deletions from existing law; words underscored are additions. HLS 20RS-296 ORIGINAL HB NO. 530 1 (e) An attestation that the patient is not receiving duplicative services 2 through another provider. 3 E.(1) Remote patient monitoring services shall receive reimbursement at a 4 daily monitoring rate of a minimum of ten dollars per day each month and sixteen 5 dollars per day when medication adherence management services are included, not 6 to exceed thirty-one days per month. 7 (2) A one-time telehealth installation and training fee for remote patient 8 monitoring services shall also be reimbursed at a minimum rate of fifty dollars per 9 patient, with a maximum of two installation and training fees per calendar year. 10 (3) Only Louisiana-based telehealth or telemedicine programs affiliated with 11 a Louisiana healthcare facility shall be eligible for the reimbursement rates provided 12 for in this Subsection. 13 §1846. Coverage for asynchronous telehealth and telemedicine services 14 A. A health coverage plan may charge a deductible, co-payment, or 15 coinsurance for a healthcare service provided through store-and-forward 16 telemedicine services or remote patient monitoring services if the amount charged 17 does not exceed the deductible, co-payment, or coinsurance applicable to an 18 in-person consultation. 19 B. A health coverage plan may limit coverage for store-and-forward 20 telemedicine services or remote patient monitoring services to healthcare providers 21 in a telemedicine network approved by the plan. 22 C. Nothing in this Subpart shall be construed to prohibit a health coverage 23 plan from providing coverage for only those store-and-forward telemedicine services 24 or remote patient monitoring services that are medically necessary, subject to the 25 terms and conditions of the covered person’s policy. 26 D. No geographic restrictions shall be placed on the delivery of telemedicine 27 services in the home setting other than requiring the patient reside within the state 28 of Louisiana. Page 10 of 12 CODING: Words in struck through type are deletions from existing law; words underscored are additions. HLS 20RS-296 ORIGINAL HB NO. 530 1 E. In a reimbursement claim for store-and-forward telemedicine services or 2 remote patient monitoring services provided, the appropriate procedure code for the 3 covered service shall be included with the appropriate modifier indicating telehealth 4 or telemedicine services were used. 5 §1847. Exclusions 6 The provisions of this Subpart shall not apply to any plan providing coverage 7 for excepted benefits as defined in R.S. 22:1061, limited benefit health insurance 8 plans, and short-term policies that have a term of less than twelve months. 9 Section 2. R.S. 22:1821(F) is hereby repealed in its entirety. DIGEST The digest printed below was prepared by House Legislative Services. It constitutes no part of the legislative instrument. The keyword, one-liner, abstract, and digest do not constitute part of the law or proof or indicia of legislative intent. [R.S. 1:13(B) and 24:177(E)] HB 530 Original 2020 Regular Session Echols Abstract: Requires health insurance coverage for services provided through telehealth or telemedicine. Proposed law defines "health coverage plan", "healthcare professional", "medication adherence management services", "platform", "qualifying patient", "qualified telemedicine equipment and network", "remote patient monitoring services", "store-and-forward telemedicine services", "telehealth", and "telemedicine". Proposed law requires any health coverage plan delivered or issued for delivery in this state to provide coverage for a covered healthcare service or procedure delivered by a preferred or contracted healthcare professional to a covered patient as a telemedicine medical service or a telehealth healthcare service on the same basis and to the same extent that the plan provides coverage for the service or procedure in an in-person setting subject to the limitations established by proposed law. Proposed law provides an exception for a telemedicine medical service or a telehealth healthcare service provided by only synchronous or asynchronous audio interaction, including but not limited to an audio-only telephone consultation, a text-only email message, or a facsimile transmission. Proposed law requires an issuer of a health coverage plan to adopt and display in a conspicuous manner on the health coverage plan issuer's internet website the issuer's policies and payment practices for telemedicine medical services and telehealth healthcare services. Proposed law requires any health coverage plan delivered or issued for delivery in this state to provide coverage and reimbursement for the asynchronous telemedicine services of store-and-forward telemedicine services to the same extent that the services would be covered if they were provided through in-person consultation, subject to the limitations established by proposed law. Page 11 of 12 CODING: Words in struck through type are deletions from existing law; words underscored are additions. HLS 20RS-296 ORIGINAL HB NO. 530 Proposed law provides that any patient receiving medical care by store-and-forward telemedicine services may request interactive communication with the distant specialist healthcare professional and prohibits any telemedicine network unable to offer the interactive consultation from being reimbursed for store-and-forward telemedicine services. Proposed law requires any health coverage plan delivered or issued for delivery in this state to provide coverage and reimbursement for remote patient monitoring services using qualified telemedicine equipment and network for a qualifying patient, subject to the limitations established by proposed law. Proposed law requires remote patient monitoring services through telehealth to consist of an assessment, problem identification, and evaluation and the implementation of a management plan. Proposed law requires the entity that will provide the remote monitoring services to be a Louisiana-based entity and have certain enumerated protocols in place. Proposed law requires a remote patient monitoring prior authorization request form to be submitted to the health coverage plan to request coverage for remote patient monitoring services. Proposed law requires remote patient monitoring services to be reimbursed at a daily monitoring rate of a minimum of $10 per day each month and $16 per day when medication adherence management services are included, not to exceed 31 days per month, and a one-time telehealth installation and training fee for remote patient monitoring services at a minimum rate of $50 per patient, with a maximum of two installation and training fees per calendar year. Proposed law limits eligibility for the reimbursement rates to only La.-based telehealth or telemedicine programs affiliated with a La. healthcare facility. Proposed law does not apply to any plan providing coverage for excepted benefits, limited benefit health insurance plans, and short-term policies that have a term of less than 12 months. Present law prohibits a reimbursement under a health coverage plan from being denied to a healthcare provider conducting or participating in the transmission at the originating healthcare facility or terminus who is physically present with the patient and is contemporaneously communicating and interacting with a healthcare professional at the receiving terminus of the transmission. Further requires the reimbursement to the healthcare professional at the originating facility or terminus to be not less than 75% of the reasonable and customary amount of reimbursement which that healthcare professional receives for an intermediate office visit. Proposed law retains present law but relocates the provisions to a new citation. (Adds R.S. 22:1841-1847; Repeals R.S. 22:1821(F)) Page 12 of 12 CODING: Words in struck through type are deletions from existing law; words underscored are additions.