Delaware 2023-2024 Regular Session

Delaware Senate Bill SB132

Introduced
4/11/24  
Introduced
4/11/24  

Caption

An Act To Amend Title 6 Of The Delaware Code Relating To The Student Loan Borrower Bill Of Rights Act.

Impact

The introduction of SB 132 aims to align state laws with growing national trends where multiple states are enacting similar borrower protections. By establishing the Office of the Student Loan Ombudsperson, the bill ensures that borrowers have a formal channel to seek support and resolve complaints against servicers. The requirement for servicers to retain records for seven years and report key metrics like default rates aims to increase transparency in the student loan servicing sector. Overall, this could lead to more informed borrowers who are better equipped to manage their loans responsibly.

Summary

Senate Bill 132, also known as the Student Loan Borrower Bill of Rights Act, seeks to enhance protections for student loan borrowers within the state. The bill mandates that student loan servicers adhere to specific practices related to communication, transaction handling, and information disclosure to borrowers and cosigners. It also prohibits servicers from engaging in unfair or deceptive practices. Importantly, the legislation aims to create a more regulated environment for student loan borrowing, aiming to safeguard against potential abuses in servicing and to hold servicers accountable for their practices.

Sentiment

The sentiment surrounding SB 132 appears to be largely positive among advocates for consumer protection, who argue that it addresses critical vulnerabilities in the current student loan system. However, there are concerns from some stakeholders regarding the effectiveness of the enforcement mechanisms and whether they will adequately deter bad practices. Furthermore, some servicers express apprehension about the additional regulatory burdens the bill imposes, potentially complicating their operations and increase costs.

Contention

A notable point of contention regarding SB 132 revolves around the balance between regulating student loan servicers and maintaining a smooth operational framework for loan servicing. While proponents argue that the bill will protect borrowers, opponents highlight concerns that overly stringent regulations may inadvertently drive some servicers out of the market, reducing options for borrowers. The debate underscores the ongoing tension between regulatory oversight and operational flexibility in the financial services sector.

Companion Bills

No companion bills found.

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