Louisiana 2022 Regular Session

Louisiana Senate Bill SB198

Introduced
3/3/22  
Refer
3/3/22  
Refer
3/14/22  
Report Pass
3/23/22  
Engrossed
4/4/22  
Engrossed
4/4/22  
Refer
4/5/22  
Refer
4/5/22  
Report Pass
5/4/22  
Enrolled
5/24/22  
Enrolled
5/24/22  
Chaptered
6/3/22  
Chaptered
6/3/22  
Passed
6/3/22  

Caption

Provides relative to the adjustment of residential claims. (1/1/23)

Impact

The implementation of SB 198 is expected to enhance transparency and communication between insurance companies and policyholders during the claims adjustment process, particularly after devastating weather events. By establishing clear requirements for insurers, the bill aims to improve the consumer experience, ensuring that individuals know their rights and have a point of contact for any inquiries regarding their claims. This could lead to more efficient claims processing and potentially quicker resolutions for those affected by disasters.

Summary

Senate Bill 198 focuses on the procedures for the adjustment of residential insurance claims arising from disasters, specifically named storms and hurricanes. The bill mandates that if an insurer assigns a third or subsequent claims adjuster for a claim within a six-month period, the insurer must provide the insured with a detailed written status report. This report must include vital information such as how deductibles are applied and the available coverage amounts. Additionally, the bill requires that a primary contact be designated for the insured's insurance claim, thereby ensuring ongoing communication and clarity throughout the claims process.

Sentiment

The sentiment around SB 198 appears to be largely supportive among stakeholders who advocate for consumer rights and better service from insurance providers. Stakeholders such as consumer advocacy groups could see the bill as a step forward in protecting policyholders' interests. However, some pushback may come from within the insurance industry, where stakeholders may express concerns about the increased regulatory requirements and the potential impacts on operational efficiency.

Contention

While the bill is aimed at benefitting policyholders, there might be concerns regarding the compliance burden it places on insurers. Issues may arise about the frequency and nature of communications required from insurers, particularly during peak disaster seasons, where they are already managing a high volume of claims. Balancing consumer protections with the operational realities of insurance companies could lead to contentious discussions as the bill progresses.

Companion Bills

No companion bills found.

Previously Filed As

LA SB119

Provides for a catastrophe claims consumer guide. (1/1/23) (OR NO IMPACT See Note)

LA SB311

To provide relative to the payment and adjustment of insurance claims and the good faith duty and claims settlement practices. (8/1/12)

LA SB163

Provides for catastrophe claims process disclosure. (1/1/23)

LA HB936

Provides for the payment and adjustment of claims

LA SB446

Provides relative to banking provisions regarding damage to mortgaged residential property. (8/1/22)

LA HB577

Provides relative to residential flood coverage

LA AB3012

Residential property insurance.

LA SB323

Provides for fair claims processing. (7/1/24)

LA SB212

Establishes the Hurricane Mediation Program. (1/1/23)

LA SB232

Provides for a catastrophe claim process disclosure. (1/1/23)

Similar Bills

No similar bills found.