Strengthens provisions relating to complaint handling procedures by the public service commission; requires certain response times.
Strengthens provisions relating to complaint handling procedures by the public service commission; requires certain response times.
Strengthens provisions relating to complaint handling procedures by the public service commission; requires certain response times.
Procedures related to certain complaints filed with the Public Service Commission. (FE)
Procedures related to certain complaints filed with the Public Service Commission. (FE)
Relates to small business energy assistance and advocacy services; establishes the small business energy assistance and advocacy services program within the division for small-business; authorizes the division for small-business to initiate complaints to the public service commission regarding gas and electricity and steam heat.
Relating to the statutory time frames for public service commission resolution of complaints against locally rate regulated water and wastewater utilities
Requires BPU, electric power suppliers, and gas suppliers to publish certain information related to filing of customer complaints.
Requires BPU, electric power suppliers, and gas suppliers to publish certain information related to filing of customer complaints.
Relating to the sworn complaint procedures of the Texas Ethics Commission.