New Jersey Assembly Bill A477

New Jersey 2022-2023 Regular Session

• Introduced: 1/11/22
• Refer: 1/11/22
• Failed: 6/9/22

Caption

"21st Century Integrated Digital Experience Act."

Impact

The implementation of A477 is expected to enhance the efficiency and effectiveness of government operations by transitioning from traditional paper-based processes to a more digital-friendly approach. Agencies will be required to ensure that their websites are mobile-friendly and accessible to individuals with disabilities, thereby promoting inclusivity and improving user experiences. This initiative can potentially reduce operational costs while delivering services more effectively to the public.

Summary

Bill A477, titled the '21st Century Integrated Digital Experience Act,' seeks to modernize the delivery of state government services by requiring extensive updates to the digital platforms used by various agencies in New Jersey. The legislation mandates that each agency draft and submit an annual information technology modernization and improvement plan. This plan is aimed at improving service delivery through the use of data analytics, cloud computing, and enhancing accessibility for all citizens, particularly those utilizing mobile devices to access government services.

Contention

While the bill has support for its potential benefits, there are notable concerns regarding its implementation. Critics may express skepticism about the feasibility of the proposed digital transformations, particularly in terms of funding and the capability of state agencies to execute these plans. Furthermore, there might be apprehension about privacy and data security as agencies adopt new technologies, such as artificial intelligence and machine learning, to operate more efficiently and enhance public service delivery.