Maryland 2024 Regular Session

Maryland Senate Bill SB231

Introduced
1/10/24  
Refer
1/10/24  
Report Pass
2/5/24  
Engrossed
2/8/24  
Refer
2/12/24  

Caption

Insurance – Protections After Loss or Damage to Property

Impact

The implications of SB 231 extend to altering the way insurance adjusters interact with their clients and regulators. By implementing requirements for transparency in public adjuster contracts and ensuring that consumers are aware of their rights to cancel contracts within specific periods, the bill promotes informed decision-making among insured individuals. It also aims to standardize practices across the state, potentially deterring fraudulent behavior among public adjusters and contractors involved in home repairs associated with insurance claims. Overall, the bill seeks to create a more equitable environment for consumers navigating the complexities of property damage claims.

Summary

Senate Bill 231 is designed to enhance consumer protection in the realm of insurance claims, particularly focusing on the actions of public adjusters who assist homeowners in filing insurance claims after property loss or damage. The bill establishes specific regulations that prevent public adjusters from soliciting clients immediately after a loss occurs, as well as restrictions on solicitation during certain hours. These measures aim to curb aggressive marketing tactics that may exploit the vulnerability of individuals in the aftermath of property damage. Furthermore, public adjusters are required to notify the Maryland Insurance Commissioner when they enter into contracts within a stipulated time frame after a loss, providing a level of oversight in an industry susceptible to unethical practices.

Sentiment

The sentiment around SB 231 appears largely positive among consumer advocacy groups and lawmakers emphasizing consumer protection. Proponents argue that these regulations are necessary to prevent exploitation and ensure that consumers are treated fairly during vulnerable times. On the other hand, some opponents, particularly from the public adjusting community, may express concerns regarding the restrictions on solicitation, arguing that these limits could hinder their ability to provide services effectively. Nonetheless, the emphasis on consumer rights and protection seems to prevail in the narrative surrounding the bill.

Contention

Notable points of contention regarding SB 231 involve the balance between consumer protection and the freedoms of public adjusters to conduct their businesses. While the regulations aim to protect consumers from undue pressure during a stressful time, some adjusters may feel that the solicitation restrictions could impede their outreach and reduce their business opportunities. The underlying debate pivots on how best to protect vulnerable consumers while still allowing professionals in the insurance field to operate effectively. This bill represents a significant move towards increased oversight and accountability within the insurance industry, reflecting a dynamic dialogue about regulation and consumer rights.

Companion Bills

MD HB36

Crossfiled Insurance - Protections After Loss or Damage to Property

Previously Filed As

MD SB233

Condominiums - Property Insurance - Repair of Damage

MD SB279

Real Property - Actions for Possession - Pet Protections

MD HB102

Real Property - Actions for Possession - Pet Protections

MD HB98

Condominiums - Mandatory Insurance Coverage - Alterations

MD SB403

Condominiums - Declarations and Mandatory Insurance Coverage - Alterations

MD SB530

Insurance – Maryland Automobile Insurance Fund – Assessments

MD HB903

Insurance - Maryland Automobile Insurance Fund - Assessments

MD HB355

Baltimore City Lifeline Low-Cost Automobile Insurance Program

MD SB308

Health Insurance – Utilization Review – Revisions

MD SB542

Public Safety - Emergency Management - Consumer Protections Against Price Gouging

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