Urges Governor to resume in-person services at DOLWD.
Impact
The resolution emphasizes that a return to in-person services is critical for effective communication and problem resolution for unemployment claimants, particularly those affected by technological issues. By allowing physical access to DOLWD offices, the resolution aims to ensure that all citizens can seek the necessary assistance during their unemployment claims process. Furthermore, it demands that all public-facing offices be fully staffed at all times to better serve these individuals, possibly improving processing times and overall satisfaction with state employment services.
Summary
Assembly Resolution No. 119 urges the Governor of New Jersey to resume in-person services at the Department of Labor and Workforce Development (DOLWD), which have been closed since March 2020 due to the COVID-19 pandemic. The resolution highlights the essential nature of these services for many New Jersey residents who have faced unemployment as a result of the pandemic, especially with the state's unemployment rate still significantly impacted as of March 2021. The resolution points out that while many services are available online or via telephone, these modes of access may not adequately serve certain populations such as the elderly, low-income individuals, and those with disabilities.
Contention
While the resolution advocates for the resumption of services, it does not explicitly address any potential concerns regarding safety in light of ongoing health issues related to the pandemic. There may be discussions around how the state can balance the need for in-person services with public health guidelines. Additionally, the effectiveness of this resolution in combating the high unemployment rates and supporting vulnerable populations will depend on the immediate action taken by the Governor and the DOLWD in response to these recommendations.