Creates the state office of the utility consumer advocate to represent interests of residential utility customers.
Creates the state office of the utility consumer advocate to represent interests of residential utility customers.
Relates to services provided to residential customers by energy service companies; provides that beginning January 1, 2024, no energy service company shall execute a new contract for generation services with any individual residential retail customer; establishes that this prohibition shall not apply to, or otherwise affect, any government body that aggregates the load of residential retail customers as part of a community choice aggregation program approved by the public service commission.
Relates to energy services companies; authorizes ESCO's to only enroll new or renew existing residential or small non-residential customers in gas or electric service if certain conditions are met.
Relates to the establishment of reduced residential rates for electric and natural gas service to low-income customers.
Relates to the establishment of reduced residential rates for electric and natural gas service to low-income customers.
Relates to the collection of charges for residential utility service deemed to be rent; provides that where it is alleged and established that charges for utility service to any residential tenant are deemed to be rent under the terms of any arrangement or agreement relating to rental of residential property, no recovery of possession shall be had therein.
Creates the utility consumer advocate of the Long Island office of the department of public service to advocate and to represent the interests of residential Long Island utility customers.
Creates the cell phone users' bill of rights; provides that customers be given a thirty-day trial period; provides that a customer shall not be liable for calls or messages that were not made from the customer's phone; provides that a company shall be liable to the customer for violating these provisions.
Protects residential customers from utility service shutoffs due to non-payment during summer and winter periods of extreme heat or cold; allows such utility services to be discontinued for non-payment outside such periods; requires an annual report to be submitted to the governor and legislature and posted publicly online.