LAWRENCE J. HOGAN, JR., Governor Ch. 683 – 1 – Chapter 683 (House Bill 694) AN ACT concerning Hospitals – Financial Assistance – Medical Bill Reimbursement FOR the purpose of establishing requirements and prohibitions related to the reimbursement of out–of–pocket costs paid by hospital patients who were eligible for free care, including a requirement that the Health Services Cost Review Commission, the Office of the Comptroller, and the Department of Human Services develop a process for identifying and informing patients who qualify for reimbursement and that hospitals reimburse certain patients; authorizing the Office of the Comptroller to share or disclose certain information under certain circumstances requiring the Health Services Cost Review Commission, in coordination with the Department of Human Services, the State designated exchange, the Office of the Comptroller, and the Maryland Hospital Association, to develop a process for identifying and reimbursing certain patients of hospitals; requiring hospitals to implement the process under certain circumstances; and generally relating to hospitals, financial assistance policies, and reimbursement for paid bills. BY repealing and reenacting, with amendments, Article – Health – General Section 19–214.1(b)(1) Annotated Code of Maryland (2019 Replacement Volume and 2021 Supplement) BY adding to Article – Health – General Section 19–214.4 Annotated Code of Maryland (2019 Replacement Volume and 2021 Supplement) SECTION 1. BE IT ENACTED BY THE GENERAL ASSEMBLY OF MARYLAND, That the Laws of Maryland read as follows: Article – Health – General 19–214.1. (b) (1) (I) The Commission shall require each acute care hospital and each chronic care hospital in the State under the jurisdiction of the Commission to develop a financial assistance policy for providing free and reduced–cost care to patients who lack health care coverage or whose health care coverage does not pay the full cost of the hospital bill. Ch. 683 2022 LAWS OF MARYLAND – 2 – (II) IF NECESSARY TO MEET TH E REQUIREMENTS OF TH IS SECTION, THE OFFICE OF THE COMPTROLLER MAY SHARE OR DISCLOSE RELEVANT TAX INFORMATION . 19–214.4. (A) THE COMMISSION, IN COORDINATION WITH THE DEPARTMENT OF HUMAN SERVICES, THE STATE DESIGNATED EXCH ANGE, THE OFFICE OF THE COMPTROLLER , AND THE MARYLAND HOSPITAL ASSOCIATION, SHALL DEVELOP A PROCESS THAT : (1) IDENTIFIES THE PATIEN TS WHO PAID FOR HOSP ITAL SERVICES WHO MAY HAVE QUALIFI ED FOR FREE CARE UND ER § 19–214.1 OF THIS SUBTITLE AT THE TIME OF CARE IN DURING CALENDAR YEARS 2017, 2018, 2019, 2020, AND THROUGH 2021; (2) PROVIDES REIMBURSEMEN T TO THE PATIENTS ID ENTIFIED UNDER ITEM (1) OF THIS SUBSECTION , WHICH MAY BE APPLIED INCREMENTALLY ; (3) ENSURES THAT A PATIEN T’S ALTERNATE ADDRESS IS USED IF THE PATIENT REQUESTED AN AL TERNATE ADDRESS FOR SAFETY REASONS ; AND (4) DETERMINES HOW THE COMMISSION, THE DEPARTMENT OF HUMAN SERVICES, AND THE OFFICE OF THE COMPTROLLER SHOULD SH ARE WITH OR DISCLOSE RELEVANT INFORMATION , INCLUDING TAX INFORM ATION, TO THE MINIMUM EXTENT NECESSARY , TO THE HOSPITAL AND IN ACCORDANCE WITH FEDERAL AND STATE CONFIDENTIALITY LAWS FOR THE PURPOSE OF CARRYING OUT THE PROCESS DEVELOPE D UNDER THIS SUBSECT ION. (B) THE COMMISSION MAY MODIFY THE PROCESS DEVELOPE D UNDER SUBSECTION (A) OF THIS SECTION AS NECES SARY. (B) (C) (1) ON OR BEFORE JANUARY 1, 2023, AND JANUARY 1, 2024, THE COMMISSION SHALL REPO RT TO THE SENATE FINANCE COMMITTEE AND THE HOUSE HEALTH AND GOVERNMENT OPERATIONS COMMITTEE, IN ACCORDANCE WITH § 2–1257 OF THE STATE GOVERNMENT ARTICLE, ON THE DEVELOPMENT A ND IMPLEMENTATION BY HO SPITALS OF THE PROCE SS REQUIRED UNDER SU BSECTION (A) OF THIS SECTION. (2) IF THE PROCESS DEVELO PED UNDER SUBSECTION (A) OF THIS SECTION REQUIRES LEG ISLATION FOR IMPLEME NTATION, THE COMMISSION SHALL LAWRENCE J. HOGAN, JR., Governor Ch. 683 – 3 – INCLUDE THE LEGISLAT IVE RECOMMENDATIONS IN THE REPORT REQUIR ED ON OR BEFORE JANUARY 1, 2023, UNDER PARAGRAPH (1) OF THIS SUBSECTION . (3) IF THE PROCESS ESTABL ISHED UNDER SUBSECTI ON (A) OF THIS SECTION DOES NOT REQ UIRE LEGISLATION , EACH HOSPITAL SHALL IMPLEMENT THE PROCESS DEVELOPE D UNDER SUBSECTION (A) OF THIS SECTION ON O R BEFORE JANUARY 1, 2023. (A) IN THIS SECTION , “OFFICE” MEANS THE OFFICE OF THE COMPTROLLER . (B) THE PURPOSE OF THIS S ECTION IS: (1) TO INFORM A PATIENT T HAT THE PATIENT MAY HAVE QUALIFIED FOR FREE CARE UNDER § 19–214.1 OF THIS SUBTITLE AT THE TIME OF CARE AT A HOSPITAL REGULATED B Y THE COMMISSION; AND (2) PROVIDE THE PATIENT W ITH AN OPPORTUNITY T O OBTAIN REIMBURSEMENT FOR PA ID SERVICES RECEIVED FROM THE HOSPITAL . (C) (1) (I) SUBJECT TO SUBSECTION (D) OF THIS SECTION , THE COMMISSION, THE OFFICE, AND THE DEPARTMENT OF HUMAN SERVICES SHALL DEVELOP A PROCESS TO IDENTIFY AND INFORM PATIENTS WHO MAY HAV E QUALIFIED FOR FREE C ARE WHILE RECEIVING INPATIENT OR OUTPATI ENT SERVICES FROM A HOSPITAL . (II) TO ACCOMPLISH THE PUR POSE OF THIS SECTION , THE OFFICE MAY SHARE OR D ISCLOSE RELEVANT TAX INFORMATION . (2) THE PROCESS TO IDENTI FY PATIENTS UNDER PA RAGRAPH (1) OF THIS SUBSECTION SHAL L INCLUDE: (I) DATA SHARING BETWEEN THE COMMISSION AND THE OFFICE; (II) PROTECTING PERSONAL I NFORMATION ; (III) MATCHING PATIENT DATA FROM THE COMMISSION WITH TAX DATA FROM THE OFFICE; AND (IV) ANALYZING THE MATCHED DATA TO DETERMINE A LIST OF PATIENTS WHO MAY BE ELIGIBLE FOR A R EFUND FOR PAID CARE UNDER THIS SECTION. Ch. 683 2022 LAWS OF MARYLAND – 4 – (3) THE COMMISSION, THE OFFICE, AND THE DEPARTMENT OF HUMAN SERVICES SHALL MAKE A DETERMINATION THAT T HE PATIENT WAS ELIGIBLE FOR FREE CA RE AT THE TIME OF SE RVICE BASED ON WHETH ER: (I) THE PATIENT’S INCOME WAS AT OR BELOW 200% OF THE FEDERAL POVERTY LEVE L; OR (II) THE PATIENT WAS DETER MINED TO BE PRESUMPT IVELY ELIGIBLE UNDER § 2–214.1(B)(7) OF THIS TITLE. (4) (I) 1. IF A PATIENT WAS DETE RMINED TO BE ELIGIBL E FOR FREE CARE AND THE PA TIENT’S INCOME WAS AT OR BELOW 200% OF THE FEDERAL POVERTY LEVEL , THE PATIENT SHALL BE NOTIFIED BY THE OFFICE BY FIRST–CLASS MAIL IN THE FORM SPE CIFIED UNDER SUBSUBP ARAGRAPH 2 OF THIS SUBPARAGRAPH . 2. THE OFFICE SHALL SEND THE ELIGIBLE PATIENT A POSTCARD THAT : A. INCLUDES THE OFFICIAL SE AL OF THE COMPTROLLER ; B. IS ON COLORED CARDSTO CK; AND C. INCLUDES THE FOLLOWIN G STATEMENT : “OUR RECORDS INDICATE THAT YOU PAID FOR CA RE AT (HOSPITAL’S NAME) IN (YEAR), WERE ELIGIBLE FOR FR EE CARE, AND MAY BE ENTITLED TO A REFUND. TO LEARN MORE , GO TO (COMMISSION’S WEBSITE). TO APPLY FOR A REFUND , GO TO (HOSPITAL’S WEBSITE), OR CALL (HOSPITAL’S PHONE NUMBER )”. 3. THE STATEMENT REQUIRE D TO BE INCLUDED ON THE POSTCARD UNDER SUBSU BPARAGRAPH 2 OF THIS SUBPARAGRAPH SHALL BE IN: A. 12 POINT FONT; AND B. EACH LANGUAGE SPOKEN BY THE POPULATION TH AT CONSTITUTES AT LEAST 5% OF THE OVERALL POPUL ATION WITHIN THE COU NTY IN WHICH THE HOSPITAL I S LOCATED AS MEASURE D BY THE MOST RECENT CENSUS. (II) 1. IF A PATIENT WAS DETE RMINED TO BE ELIGIBL E FOR FREE CARE AND THE PA TIENT WAS DETERMINED TO BE PRESUMPTIVELY ELIGIBLE UNDER § 2–214.1(B)(7) OF THIS TITLE, THE PATIENT SHALL BE NOTIFIED BY THE LAWRENCE J. HOGAN, JR., Governor Ch. 683 – 5 – DEPARTMENT OF HUMAN SERVICES BY FIRST–CLASS MAIL IN THE FO RM SPECIFIED UNDER SUBSUBPARAGRAP H 2 OF THIS SUBPARAGRAPH . 2. THE DEPARTMENT OF HUMAN SERVICES SHALL SEND THE ELIGIBLE PA TIENT A POSTCARD THA T: A. INCLUDES THE OFFICIAL SEAL OF THE DEPARTMENT OF HUMAN SERVICES; B. IS ON COLORED CARDSTO CK; AND C. INCLUDES THE FOLLOWIN G STATEMENT : “OUR RECORDS INDICATE THAT YOU PAID FOR CA RE AT (HOSPITAL’S NAME) IN (YEAR), WERE ELIGIBLE FOR FR EE CARE, AND MAY BE ENTITLED TO A REFUND. TO LEARN MORE GO TO (COMMISSION’S WEBSITE). TO APPLY FOR A REFUND , GO TO (HOSPITAL’S WEBSITE), OR CALL (HOSPITAL’S PHONE NUMBER )”. 3. THE STATEMENT REQUIRE D TO BE INCLUDED ON THE POSTCARD UNDER SUBSU BPARAGRAPH 2 OF THIS SUBPARAGRAPH SHALL BE IN: A. 12 POINT FONT; AND B. EACH LANGUAGE SPOKEN BY THE POPULATION TH AT CONSTITUTES AT LEAST 5% OF THE OVERALL POPUL ATION WITHIN THE COU NTY IN WHICH THE HOSPITAL I S LOCATED AS MEASURE D BY THE MOST RECENT CENSUS. (III) THE LINKS IDENTIFIED ON THE POSTCARDS SEN T UNDER THIS PARAGRAPH SHALL BE PROMINENTLY DISPL AYED ON THE MAIN PAGE OF THE COMMISSION’S WEBSITE AND ON EAC H HOSPITAL’S WEBSITE. (5) EACH HOSPITAL SHALL : (I) CREATE A WEBPAGE THAT INCLUDES: 1. INFORMATION ABOUT REF UNDS FOR CHARGES PAI D IF THE PATIENT QUALI FIED FOR FREE CARE A T THE TIME OF SERVIC E; 2. A PROCESS TO APPLY FOR A REFUND, INCLUDING RELEVANT TIMELINES F OR APPLYING FOR A RE FUND; AND 3. A DESIGNATED SINGLE PO INT OF CONTACT AT TH E HOSPITAL, INCLUDING THE CONTAC T’S NAME, E–MAIL ADDRESS , AND TELEPHONE NUMBER. Ch. 683 2022 LAWS OF MARYLAND – 6 – (II) WHEN CONTACTED BY A P ATIENT WHO RECEIVED WRI TTEN NOTIFICATION FROM TH E OFFICE OR THE DEPARTMENT OF HUMAN SERVICES: 1. DETERMINE WHETHER THE PATIENT PAID A BILL DURING THE DESIGNATE D YEAR AND WAS NOT D ISQUALIFIED FROM FRE E CARE BASED ON THE USE OF AN ASSET TEST UNDER § 19–214.1(B)(8) OF THIS TITLE; AND 2. IF THE PATIENT PAID A BILL AND WAS NOT DISQUALIFIED, REIMBURSE THE PATIEN T FOR THE AMOUNT THE PATIENT PAID FOR CARE OUT OF POCKET . (6) (I) THE COMMISSION MAY NOT RA ISE HOSPITAL RATES , AS PART OF THE ANNUAL U PDATE FACTOR, TO OFFSET THE HOSPIT AL’S DIRECT REFUNDS TO PATIENTS UNDER PARAGRAPH (5) OF THIS SUBSECTION . (II) 1. EACH HOSPITAL SHALL R EIMBURSE THE COMMISSION, THE OFFICE, AND THE DEPARTMENT OF HUMAN SERVICES FOR THE COSTS INCURRED IN CO MPLYING WITH THIS SE CTION. 2. REIMBURSEMENT FROM A HOSPITAL UNDER THIS SUBPARAGRAPH SHALL B E BASED ON THE NUMBE R OF PATIENTS IN THE DESIGNATED YEAR THAT WERE BILLED BY THE H OSPITAL, AS DETERMINED BY THE COMMISSION. (D) (1) (I) BEGINNING JULY 1, 2022, THE COMMISSION SHAL L IMPLEMENT THE PROCES S DEVELOPED UNDER SU BSECTION (C) OF THIS SECTION FOR PATIENTS WHO REC EIVED CARE DURING CA LENDAR YEARS 2017 AND 2018. (II) ON OR BEFORE JULY 1, 2023, THE COMMISSION SHALL DETERMINE, OF THE NUMBER OF PAT IENTS WHO RECEIVED C ARE DURIN G CALENDAR YEARS 2017 AND 2018 AND WERE SENT WRITTE N NOTIFICATION UNDER THIS SECTION, THE TOTAL NUMBER OF PATIENTS WHO CONTACT ED EACH HOSPITAL . (2) IF THE TOTAL NUMBER O F PATIENTS WHO CONTA CTED EACH HOSPITAL, AS DETERMINED UNDER PARAGRAPH (1)(II) OF THIS SUBSECTION , WAS AT LEAST 5% OF THOSE WHO RECEIVE D THE WRITTEN NOTICE , BEGINNING ON JULY 1, 2023, THE COMMISSION SHALL IMPL EMENT THE PROCESS DE VELOPED UNDER SUBSECTION (C) OF THE SECTION FOR P ATIENTS WHO RECEIVED CARE DURING CALENDAR YEARS 2019, 2020, AND 2021. SECTION 2. AND BE IT FURTHER ENACTED, That this Act shall take effect July 1, 2022. It shall remain effective for a period of 5 2 3 years and, at the end of June 30, 2027 LAWRENCE J. HOGAN, JR., Governor Ch. 683 – 7 – 2024 2025, this Act, with no further action required by the General Assembly, shall be abrogated and of no further force and effect. Enacted under Article II, § 17(c) of the Maryland Constitution, May 29, 2022.