EXPLANATION: CAPITALS INDICATE MAT TER ADDED TO EXISTIN G LAW. [Brackets] indicate matter deleted from existing law. *hb0912* HOUSE BILL 912 J2, J5 2lr1985 HB 1165/20 – HGO CF SB 707 By: Delegate Sample–Hughes Introduced and read first time: February 7, 2022 Assigned to: Health and Government Operations A BILL ENTITLED AN ACT concerning 1 Health Insurance – Provider Panels – Coverage for Nonparticipation 2 FOR the purpose of requiring each carrier to inform members and beneficiaries of the right 3 to request a referral to a specialist or nonphysician specialist who is not part of the 4 carrier’s provider panel; establishing certain requirements on certain insurers, 5 nonprofit health service plans, and health maintenance organizations related to the 6 coverage of certain mental health and substance use disorder services provided to a 7 member by a nonparticipating provider; requiring the Consumer Education and 8 Advocacy Program, in collaboration with the Health Education and Advocacy Unit 9 of the Office of the Attorney General, to provide public education to inform 10 consumers of certain rights; and generally relating to provider panels and coverage 11 for nonparticipating providers. 12 BY repealing and reenacting, with amendments, 13 Article – Health – General 14 Section 19–710(p) 15 Annotated Code of Maryland 16 (2019 Replacement Volume and 2021 Supplement) 17 BY repealing and reenacting, with amendments, 18 Article – Insurance 19 Section 15–830 20 Annotated Code of Maryland 21 (2017 Replacement Volume and 2021 Supplement) 22 SECTION 1. BE IT ENACTED BY THE GENERAL ASSEMBLY OF MARYLAND, 23 That the Laws of Maryland read as follows: 24 Article – Health – General 25 19–710. 26 2 HOUSE BILL 912 (p) (1) Except as provided in paragraph (3) of this subsection, individual 1 enrollees and subscribers of health maintenance organizations issued certificates of 2 authority to operate in this State [shall] MAY not be liable to any health care provider for 3 any covered services provided to the enrollee or subscriber. 4 (2) (i) A health care provider or any representative of a health care 5 provider may not collect or attempt to collect from any subscriber or enrollee any money 6 owed to the health care provider by a health maintenance organization issued a certificate 7 of authority to operate in this State. 8 (ii) A health care provider or any representative of a health care 9 provider may not maintain any action against any subscriber or enrollee to collect or 10 attempt to collect any money owed to the health care provider by a health maintenance 11 organization issued a certificate of authority to operate in this State. 12 (3) Notwithstanding any other provision of this subsection, a health care 13 provider or representative of a health care provider may collect or attempt to collect from a 14 subscriber or enrollee: 15 (i) Any copayment or coinsurance sums owed by the subscriber or 16 enrollee to a health maintenance organization issued a certificate of authority to operate in 17 this State for covered services provided by the health care provider; 18 (ii) If Medicare is the primary insurer and a health maintenance 19 organization is the secondary insurer, any amount up to the Medicare approved or limiting 20 amount, as specified under the Social Security Act, that is not owed to the health care 21 provider by Medicare or the health maintenance organization after coordination of benefits 22 has been completed, for Medicare covered services provided to the subscriber or enrollee by 23 the health care provider; or 24 (iii) Any payment or charges for services that are not covered 25 services. 26 Article – Insurance 27 15–830. 28 (a) (1) In this section the following words have the meanings indicated. 29 (2) “Carrier” means: 30 (i) an insurer that offers health insurance other than long–term 31 care insurance or disability insurance; 32 (ii) a nonprofit health service plan; 33 HOUSE BILL 912 3 (iii) a health maintenance organization; 1 (iv) a dental plan organization; or 2 (v) except for a managed care organization as defined in Title 15, 3 Subtitle 1 of the Health – General Article, any other person that provides health benefit 4 plans subject to State regulation. 5 (3) (i) “Member” means an individual entitled to health care benefits 6 under a policy or plan issued or delivered in the State by a carrier. 7 (ii) “Member” includes a subscriber. 8 (4) “Nonphysician specialist” means a health care provider [who]: 9 (i) 1. WHO is not a physician; 10 [(ii)] 2. WHO is licensed or certified under the Health Occupations 11 Article; and 12 [(iii)] 3. WHO is certified or trained to treat or provide health care 13 services for a specified condition or disease in a manner that is within the scope of the 14 license or certification of the health care provider; OR 15 (II) THAT IS LICENSED AS A BEHAVIORAL HEALTH PROGRAM 16 UNDER § 7.5–401 OF THE HEALTH – GENERAL ARTICLE. 17 (5) (i) “Provider panel” means the providers that contract with a carrier 18 either directly or through a subcontracting entity to provide health care services to 19 enrollees of the carrier. 20 (ii) “Provider panel” does not include an arrangement in which any 21 provider may participate solely by contracting with the carrier to provide health care 22 services at a discounted fee–for–service rate. 23 (6) “Specialist” means a physician who is certified or trained to practice in 24 a specified field of medicine and who is not designated as a primary care provider by the 25 carrier. 26 (b) (1) Each carrier that does not allow direct access to specialists shall 27 establish and implement a procedure by which a member may receive a standing referral 28 to a specialist in accordance with this subsection. 29 (2) The procedure shall provide for a standing referral to a specialist if: 30 (i) the primary care physician of the member determines, in 31 4 HOUSE BILL 912 consultation with the specialist, that the member needs continuing care from the specialist; 1 (ii) the member has a condition or disease that: 2 1. is life threatening, degenerative, chronic, or disabling; and 3 2. requires specialized medical care; and 4 (iii) the specialist: 5 1. has expertise in treating the life –threatening, 6 degenerative, chronic, or disabling disease or condition; and 7 2. is part of the carrier’s provider panel. 8 (3) Except as provided in subsection (c) of this section, a standing referral 9 shall be made in accordance with a written treatment plan for a covered service developed 10 by: 11 (i) the primary care physician; 12 (ii) the specialist; and 13 (iii) the member. 14 (4) A treatment plan may: 15 (i) limit the number of visits to the specialist; 16 (ii) limit the period of time in which visits to the specialist are 17 authorized; and 18 (iii) require the specialist to communicate regularly with the primary 19 care physician regarding the treatment and health status of the member. 20 (5) The procedure by which a member may receive a standing referral to a 21 specialist may not include a requirement that a member see a provider in addition to the 22 primary care physician before the standing referral is granted. 23 (c) (1) Notwithstanding any other provision of this section, a member who is 24 pregnant shall receive a standing referral to an obstetrician in accordance with this 25 subsection. 26 (2) After the member who is pregnant receives a standing referral to an 27 obstetrician, the obstetrician is responsible for the primary management of the member’s 28 pregnancy, including the issuance of referrals in accordance with the carrier’s policies and 29 procedures, through the postpartum period. 30 HOUSE BILL 912 5 (3) A written treatment plan may not be required when a standing referral 1 is to an obstetrician under this subsection. 2 (d) (1) Each carrier shall establish and implement a procedure by which a 3 member may request a referral to a specialist or nonphysician specialist who is not part of 4 the carrier’s provider panel in accordance with this subsection. 5 (2) The procedure shall provide for a referral to a specialist or nonphysician 6 specialist who is not part of the carrier’s provider panel if: 7 (i) the member is diagnosed with a condition or disease that 8 requires specialized health care services or medical care; and 9 (ii) 1. the carrier does not have in its provider panel a specialist 10 or nonphysician specialist with the professional training and expertise to treat or provide 11 health care services for the condition or disease; or 12 2. the carrier cannot provide reasonable access to a specialist 13 or nonphysician specialist with the professional training and expertise to treat or provide 14 health care services for the condition or disease without unreasonable delay or travel. 15 (3) The procedure shall ensure that a request to obtain a referral to a 16 specialist or nonphysician specialist who is not part of the carrier’s provider panel is 17 addressed in a timely manner that is: 18 (i) appropriate for the member’s condition; and 19 (ii) in accordance with the timeliness requirements for 20 determinations made by private review agents under § 15–10B–06 of this title. 21 (4) The procedure may not be used by a carrier as a substitute for 22 establishing and maintaining a sufficient provider network in accordance with § 15–112 of 23 this title. 24 (5) Each carrier shall: 25 (i) have a system in place that documents all requests to obtain a 26 referral to receive a covered service from a specialist or nonphysician specialist who is not 27 part of the carrier’s provider panel; [and] 28 (II) INFORM MEMBERS AND B ENEFICIARIES, IN PLAIN 29 LANGUAGE, OF THE RIGHT TO REQU EST A REFERRAL UNDER PARAGRAPH (1) OF 30 THIS SUBSECTION IN P RINT AND ELECTRONIC PLAN DOCUMENTS AND A NY 31 PROVIDER DIRECTORY ; AND 32 6 HOUSE BILL 912 [(ii)] (III) provide the information documented under item (i) of this 1 paragraph to the Commissioner on request. 2 (e) (1) For purposes of calculating any deductible, copayment amount, or 3 coinsurance payable by the member, a carrier shall treat services received in accordance 4 with subsection (d) of this section as if the service was provided by a provider on the 5 carrier’s provider panel. 6 (2) ON REQUEST FOR AN IN –PERSON OR TELEHEALTH VISIT, IF THE 7 CARRIER’S PROVIDER PANEL HAS AN INSUFFICIENT NUMB ER OR TYPE OF 8 PARTICIPATING SPECIA LISTS OR NONPHYSICIA N SPECIALISTS WITH T HE EXPERTISE 9 TO PROVIDE THE COVER ED MENTAL HEALTH OR SUB STANCE USE DISORDER 10 SERVICES REQUIRED UN DER § 15–802 OR § 15–840 OF THIS SUBTITLE TO A MEMBER 11 WITHIN THE APPOINTME NT WAITING TIME OR T RAVEL DISTANCE STAND ARDS 12 ESTABLISHED IN REGUL ATIONS, THE CARRIER SHALL CO VER THE SERVICES 13 PROVIDED BY A NONPARTICIPATING P ROVIDER AT NO GREATE R COST TO THE 14 MEMBER THAN IF THE S ERVICES WERE PROVIDE D BY A PROVIDER ON T HE 15 CARRIER’S PROVIDER PANEL . 16 (3) EACH CARRIER SHALL US E THE REIMBURSEMENT RATE 17 ESTABLISHED UNDER PA RAGRAPH (4) OF THIS SUBSECTION T O: 18 (I) ENTER TIMELY SINGLE CASE AGREEMENTS ; AND 19 (II) PAY PROVIDERS . 20 (4) (I) SUBJECT TO SUBPARAGRA PH (II) OF THIS PARAGRAPH , AND 21 NOT LATER THAN JANUARY 1, 2023, THE MARYLAND HEALTH COMMISSION SHALL 22 ESTABLISH A REIMBURS EMENT FORMULA TO DET ERMINE THE REI MBURSEMENT 23 RATE FOR NONPARTICIP ATING PROVIDERS THAT DELIVER SERVICES UND ER 24 PARAGRAPH (2) OF THIS SUBSECTION . 25 (II) THE MARYLAND HEALTH COMMISSION SHALL HOLD 26 PUBLIC MEETINGS WITH CARRIERS, MENTAL HEALTH AND SU BSTANCE USE 27 DISORDER PROVIDERS , CONSUMERS OF MENTAL HEALTH AND SU BSTANCE USE 28 DISORDER SERVICES , AND OTHER INTERESTED PARTIES TO DETERMINE THE 29 REIMBURSEMENT FORMUL A. 30 (f) A decision by a carrier not to provide access to or coverage of treatment or 31 health care services by a specialist or nonphysician specialist in accordance with this 32 section constitutes an adverse decision as defined under Subtitle 10A of this title if the 33 decision is based on a finding that the proposed service is not medically necessary, 34 appropriate, or efficient. 35 HOUSE BILL 912 7 (g) (1) Each carrier shall file with the Commissioner a copy of each of the 1 procedures required under this section, including: 2 (i) steps the carrier requires of a member to request a referral; 3 (ii) the carrier’s timeline for decisions; and 4 (iii) the carrier’s grievance procedures for denials. 5 (2) Each carrier shall make a copy of each of the procedures filed under 6 paragraph (1) of this subsection available to its members: 7 (i) in the carrier’s online network directory required under § 8 15–112(n)(1) of this title; and 9 (ii) on request. 10 (H) THE CONSUMER EDUCATION AND ADVOCACY PROGRAM, ESTABLISHED 11 UNDER TITLE 2, SUBTITLE 3 OF THIS ARTICLE , IN COLLABORATION WIT H THE 12 HEALTH EDUCATION AND ADVOCACY UNIT OF THE OFFICE OF THE ATTORNEY 13 GENERAL, SHALL PROVIDE PU BLIC EDUCATION TO IN FORM CONSUMERS OF TH EIR 14 RIGHT TO REQUEST A R EFERRAL TO A SPECIAL IST OR NONPHYSICIAN SPECIALIST 15 AS PROVIDED FOR IN T HIS SECTION. 16 (I) THIS SECTION MAY NOT BE CONSTRUED TO LIMI T THE PROVISIONS IN § 17 19–710(P) OF THE HEALTH – GENERAL ARTICLE. 18 SECTION 2. AND BE IT FURTHER ENACTED, That this Act shall apply to all 19 policies, contracts, and health benefit plans issued, delivered, or renewed in the State on or 20 after January 1, 2023. 21 SECTION 3. AND BE IT FURTHER ENACTED, That this Act shall take effect 22 October 1, 2022. 23