Printed on recycled paper 131st MAINE LEGISLATURE FIRST REGULAR SESSION-2023 Legislative Document No. 1334H.P. 848House of Representatives, March 28, 2023 An Act to Establish a Managed Care Program for MaineCare Services Reference to the Committee on Health and Human Services suggested and ordered printed. ROBERT B. HUNT Clerk Presented by Representative MILLETT of Waterford. Cosponsored by Representative: STOVER of Boothbay. Page 1 - 131LR1205(01) 1 2 is enacted to read: 3 4 As used in this section, unless the context otherwise indicates, the 5 following terms have the following meanings. 6 A. "Managed care organization" means an entity that contracts with the department to 7 provide managed care in the MaineCare program through a health insurer or health 8 maintenance organization authorized under Title 24-A that bears full risk under a 9 capitation payment. 10 B. "Managed care program" means a program of integrated managed care for all 11 covered MaineCare services implemented in accordance with this section. 12 C. "Social determinants of health" means the conditions in which individuals are born, 13 grow, live, work and age, as well as the social structures and economic systems that 14 shape these conditions, including the social environment, physical environment and 15 health services that influence health outcomes. 16 The department shall implement a managed care program 17 for categorically eligible recipients of the Temporary Assistance for Needy Families 18 program and the children's health insurance program as defined in section 3174-X, 19 subsection 1, paragraph A and members eligible for the MaineCare program pursuant to 20 section 3174-G, subsection 1, paragraph H. The department has full authority to manage 21 the program except that the department may not change eligibility categories and income 22 thresholds as determined in this Title. The department shall include in the requests for 23 proposals and in the contract with each managed care organization the requirement that the 24 provision of services to members of the MaineCare program must be managed on a phased- 25 in schedule over 4 years as provided in this subsection. 26 A. By July 1, 2025, categorically eligible recipients of the Temporary Assistance for 27 Needy Families program and the children's health insurance program as defined in 28 section 3174-X, subsection 1, paragraph A and members eligible for the MaineCare 29 program pursuant to section 3174-G, subsection 1, paragraph H must be enrolled in the 30 managed care program and capitation payments to managed care organizations must 31 begin. 32 B. Categorically eligible recipients of the Temporary Assistance for Needy Families 33 program and the children's health insurance program as defined in section 3174-X, 34 subsection 1, paragraph A and members eligible for the MaineCare program pursuant 35 to section 3174-G, subsection 1, paragraph H may not be required to enroll in the 36 managed care program until the department identifies and enters into contracts with at 37 least 3 managed care organizations that it determines capable of meeting all the 38 requirements in this section. 39 The following requirements apply to 40 contracts with managed care organizations. 41 A. The department shall require services in the managed care program to be provided 42 by managed care organizations that are capable of coordinating and facilitating access 43 to all covered MaineCare services, including, but not limited to, physical health Page 2 - 131LR1205(01) 44 services, prescription services, dental services, services provided under waiver 45 programs and behavioral health services, on a statewide basis to all MaineCare 46 members. 4 The department shall pursue federal waivers as applicable and necessary to address 5 social determinants of health under the MaineCare program. 6 B. The department shall select managed care organizations using requests for 7 proposals. The department shall design the requests for proposals to ensure the 8 selection of proposals that will improve MaineCare member outcomes, ensure access 9 to all covered MaineCare services and support the improvement of social determinants 10 of health. 11 C. The department shall include quality factors in the selection of managed care 12 organizations, including, but not limited to: 13 (1) Accreditation by a nationally recognized accrediting body; 14 (2) Quality factors provided by a national organization that collects health care 15 effectiveness data and information and sets measures and standards to ensure 16 MaineCare members receive high-quality care; 17 (3) Documented policies and procedures for preventing fraud and abuse; 18 (4) Experience in serving MaineCare members and achieving quality standards; 19 (5) Availability and accessibility of primary care and specialty care providers in a 20 relevant network; 21 (6) Provision of nonmandatory benefits, particularly dental care and disease 22 management, and other initiatives that improve health outcomes; 23 (7) Capability to address social determinants of health or connect to programs that 24 address education, food insecurity and housing instability; and 25 (8) An office or a commitment to establishing an office for the managed care 26 organization in the State. 27 D. The department shall use a procurement method that results in at least 3 managed 28 care organizations that the department authorizes to enroll MaineCare members upon 29 negotiation of rates consistent with this section and applicable requirements of the 30 federal Department of Health and Human Services, Centers for Medicare and Medicaid 31 Services. 32 E. All contracts with managed care organizations entered into under this section are 33 contingent upon the appropriation and allocation by the Legislature of sufficient 34 funding to pay for the managed care program. 35 F. All contracts with managed care organizations entered into under this section 36 include the responsibility for all administrative services for MaineCare members 37 enrolled in the managed care program, including, but not limited to, claims processing, 38 care and case management, grievances, appeals and other necessary administrative 39 services. 40 The following provisions apply to 41 managed care organizations in order to ensure standards for managed care organization 42 accountability. 1 2 3 Page 3 - 131LR1205(01) 1 A. The department shall establish a 5-year contract with each managed care 2 organization selected through the procurement process described in this section. A 3 managed care organization contract may be renewed for an additional 2 years. The 4 department may extend the term of a managed care organization contract to cover any 5 delays during the transition to a new managed care organization. 6 B. The department shall establish contract requirements that are necessary for the 7 operation of the managed care program. Contract requirements must include the 8 following: 9 (1) Defined measures and goals for risk-adjusted health outcomes, quality of care, 10 patient satisfaction and cost; 11 (2) Access standards that are specific and that are population-based for the number, 12 type and regional distribution of providers in managed care organization networks 13 to ensure access to care for both adults and children. The access standards must 14 allow the managed care organizations to limit the providers in their networks based 15 on credentials, quality indicators and cost; 16 (3) Measures for satisfaction compiled from MaineCare members and 17 disenrollment surveys; 18 (4) An internal process for reviewing and responding to grievances from 19 MaineCare members and for submitting quarterly reports including the number, 20 description and outcome of grievances filed by MaineCare members. The 21 grievance procedure must meet the requirements of the department; 22 (5) Participation and coordination with departmental efforts in health care payment 23 reform, including value-based purchasing; quality improvement; delivery system 24 improvement; improvement in MaineCare members' experience of care; and 25 participation in other departmental initiatives, including participation in the 26 patient-centered medical homes. The department may require the managed care 27 organization to participate in initiatives regarding compensation for providers for 28 coordination of care, management of chronic disease and avoidance of the need for 29 more costly services; 30 (6) Requirements for maintaining and submitting encounter and claims data for all 31 services provided to MaineCare members in a manner and format and in 32 accordance with a time schedule specified by the department. Claims data for each 33 encounter submitted under this subparagraph must include the amount paid by the 34 managed care organization to all providers of services attributable to the encounter; 35 (7) Requirements that the managed care organization establish program integrity 36 functions and activities to reduce the incidence of fraud and abuse, including, at a 37 minimum, a provider credentialing system and ongoing provider monitoring, 38 procedures for reporting instances of fraud and abuse and designation of a program 39 integrity compliance officer; 40 (8) An appeals process within the department to review and reverse any denial of 41 care by the managed care organization on the basis of medical necessity in 42 accordance with federal requirements; Page 4 - 131LR1205(01) 1 (9) Financial consequences imposed by the department on the managed care 2 organization for failure to meet requirements of law or rule or of the contract 3 between the department and the managed care organization; 4 (10) Requirements that the managed care organization must be licensed by the 5 Department of Professional and Financial Regulation, Bureau of Insurance and is 6 subject to oversight by the bureau on matters of financial solvency; 7 (11) Providing written communications, including, but not limited to, notices, 8 decisions and explanations of benefits, in a manner that is readable at or near a 6th- 9 grade reading level and offering translated versions of communications, as required 10 by the department; 11 (12) Cost sharing in accordance with the provisions of 42 United States Code, 12 Section 1396o; and 13 (13) A reasonable contribution to pay for the funding of the program integrity 14 compliance officer under subparagraph (7). 15 The department shall pay managed 16 care organizations on the basis of per MaineCare member, per month payments negotiated 17 pursuant to this subsection. Payments must be at risk-adjusted rates based on historical 18 utilization and spending data, projected and adjusted to reflect the eligibility category, 19 geographic area and clinical risk profile of the MaineCare members with the provision for 20 subsequent adjustment based on actual enrollments and encounter data when available. In 21 negotiating rates with the managed care organizations, the department shall consider any 22 adjustments necessary to encourage the managed care organizations to use the most cost- 23 effective means of improving outcomes and providing specialized management of 24 particular subgroups of populations with complex or high-cost needs. 25 The department shall establish rates in the contracts in accordance 26 with this section that include the following: 27 A. Rates that are actuarially sound, including utilization assumptions that are 28 consistent with industry and local standards. Rates must be adjusted for risk and 29 include a portion that is at risk if quality and outcome measures established in the 30 contracts are not met, including value-based payments; 31 B. Appropriate rate floors for in-network primary care and specialty care providers 32 and pharmacy dispensing fees to ensure the achievement of goals; and 33 C. Rates for services in the remaining fee-for-service programs. 34 The department shall adopt rules as necessary to implement this 35 section. Rules adopted pursuant to this subsection are major substantive rules as described 36 in Title 5, chapter 375, subchapter 2-A. 37 The Department of Health 38 and Human Services shall issue a request for proposals no later than January 1, 2024 to 39 select managed care organizations pursuant to the Maine Revised Statutes, Title 22, section 40 3174-KKK. No later than July 1, 2025, the managed care organizations shall enroll the 41 populations required in Title 22, section 3174-KKK, subsection 2, paragraph A and 42 capitation payments must begin. No later than July 1, 2027, the managed care 43 organizations shall enroll all members eligible for MaineCare services, including members Page 5 - 131LR1205(01) 44 receiving long-term care supports and services and home-based and community-based 45 services under a waiver, and capitation payments must begin. 3 By January 1, 2024, the Department 4 of Health and Human Services shall apply to the federal Department of Health and Human 5 Services, Centers for Medicare and Medicaid Services for approval of a state plan 6 amendment in accordance with the United States Social Security Act, Section 1932(a) and 7 for all necessary waivers to implement the provisions of this Act and to maximize federal 8 funding for programs addressing social determinants of health as defined in the Maine 9 Revised Statutes, Title 22, section 3174-KKK, subsection 1, paragraph C. 10 11 The Department of Health and Human Services shall explore options to create a companion 12 Medicare equivalent to the managed care program, as defined in the Maine Revised 13 Statutes, Title 22, section 3174-KKK, subsection 1, paragraph B, with contracts with the 14 department that will facilitate the integration of the Medicaid and Medicare benefits under 15 a single provider for those individuals eligible for both programs. 16 17 This bill establishes a managed care program for all covered MaineCare services. It 18 requires the Department of Health and Human Services to issue a request for proposals for 19 at least 3 managed care organizations that are able to operate the managed care program on 20 a statewide basis. By July 1, 2025, the Medicaid expansion population, those covered by 21 the children's health insurance program and members categorically eligible for the 22 Temporary Assistance for Needy Families program must be enrolled in the managed care 23 program. By July 1, 2027, all eligible MaineCare members must be enrolled in the 24 managed care program. The bill establishes the requirements for contracts for managed 25 care organizations. It requires the Department of Health and Human Services to apply for 26 any state plan amendments or waivers required by January 1, 2024. It requires the 27 department to explore options to create a plan that integrates Medicaid and Medicare 28 benefits for individuals into a managed care program. 1 2 17 18 19 20 21 22 23 24 25 26 27 28