Office of Legislative Services
State House Annex
P.O. Box 068
Trenton, New Jersey 08625
Legislative Budget and Finance Office
Phone (609) 847-3105
Fax (609) 777-2442
www.njleg.state.nj.us
LEGISLATIVE FISCAL ESTIMATE
SENATE, No. 2354
STATE OF NEW JERSEY
221st LEGISLATURE
DATED: FEBRUARY 13, 2025
SUMMARY
Synopsis: Requires MVC to accommodate walk-in services on certain days.
Type of Impact: Annual increase in State costs.
Agencies Affected: New Jersey Motor Vehicle Commission.
Office of Legislative Services Estimate
Annual Fiscal Impact
State Cost Increase Indeterminate
The Office of Legislative Services (OLS) finds that this bill will result in indeterminate annual
cost increases for the New Jersey Motor Vehicle Commission to accommodate walk-in
customers two days a week at all commission agency locations.
The OLS determines that the commission may potentially experience increased costs to
provide additional staffing to accommodate walk-in customers. The commission may achieve
this by hiring additional staff or adjusting current staff scheduling on the designated days to
support walk-in customers. The OLS is unable to quantify the expenditure increase, as it will
depend on operational decisions to be made by the commission.
BILL DESCRIPTION
This bill requires the New Jersey Motor Vehicle Commission to provide service to walk-in
customers at least two full days per week at all commission agency locations. The bill also requires
the commission to accommodate all walk-in customers on a first-come, first-served basis for all
commission services. FE to S2354
2
FISCAL ANALYSIS
EXECUTIVE BRANCH
None received.
OFFICE OF LEGISLATIVE SERVICES
The OLS finds that this bill will result in indeterminate annual cost increases for the New
Jersey Motor Vehicle Commission to accommodate walk-in customers two days a week at all
commission agency locations.
The OLS determines that the commission may potentially experience increased costs to
provide additional staffing to accommodate walk-in customers. The commission may achieve this
by hiring additional staff or adjusting current staff scheduling on the designated days to support
walk-in customers. The OLS is unable to quantify the expenditure increase, as it will depend on
operational decisions to be made by the commission.
The commission currently operates 28 licensing centers, 19 vehicle centers, four mobile units,
15 road test locations, and 25 central inspection facilities. Currently, certain services provided at
licensing centers and vehicle centers require appointments while other services can be provided at
these centers on a walk-in basis. The commission’s current practice is to accommodate walk-in
customers on a first-come, first-served basis, when available, while prioritizing the customers that
have scheduled appointments for services at commission agency locations. Under the bill, the
commission would be required to designate two full days per week to accommodate all walk-in
customers at commission agency locations.
Section: Authorities, Utilities, Transportation and Communications
Analyst: Michael D. Walker
Associate Fiscal Analyst
Approved: Thomas Koenig
Legislative Budget and Finance Officer
This legislative fiscal estimate has been produced by the Office of Legislative Services due to the
failure of the Executive Branch to respond to our request for a fiscal note.
This fiscal estimate has been prepared pursuant to P.L.1980, c.67 (C.52:13B-6 et seq.).