Creates the utility consumer advocate of the Long Island office of the department of public service to advocate and to represent the interests of residential Long Island utility customers.
Creates the state office of the utility consumer advocate to represent interests of residential utility customers.
Creates the state office of the utility consumer advocate to represent interests of residential utility customers.
Provides a reimbursement to small businesses and residential consumers of certain utilities for failure to provide contracted services; requires the Long Island power authority to do the same.
Provides a reimbursement to small businesses and residential consumers of certain utilities for failure to provide contracted services; requires the Long Island power authority to do the same.
Relates to requiring the establishment of utility customer arrears reporting; requires utilities to report to the public service commission on customers who are in arrears.
Relates to requiring the establishment of utility customer arrears reporting; requires utilities to report to the public service commission on customers who are in arrears.
Requires the public service commission to distribute penalty awards received from public utilities to customers aggrieved by the actions of the public utility.
Directs the public service commission to undertake a study of consumer protections adopted by electric corporations and utilities; includes reporting on the adequacy of the public service commission's assistance to customers facing disconnection of utility service.
Directs the public service commission to undertake a study of consumer protections adopted by electric corporations and utilities; includes reporting on the adequacy of the public service commission's assistance to customers facing disconnection of utility service.