Requires the public service commission to develop a formula for the calculation of a residential water cost index; requires each water-works corporation and municipal water system serving one thousand customers or more to calculate and submit to the public service commission its residential water cost index; requires the public service commission to publish a report on the residential water cost index of each applicable water-works corporation and municipal water system.
Requires the public service commission to develop a formula for the calculation of a residential water cost index; requires each water-works corporation and municipal water system serving one thousand customers or more to calculate and submit to the public service commission its residential water cost index; requires the public service commission to publish a report on the residential water cost index of each applicable water-works corporation and municipal water system.
Prohibits utility corporations from charging customers for gas or electric service which was rendered more than three months of the monthly billing period; requires utility corporations to provide a thirteen-month usage history in their bills.
Prohibits utility corporations from charging customers for gas or electric service which was rendered more than three months of the monthly billing period; requires utility corporations to provide a thirteen-month usage history in their bills.
Prohibits utility corporations from charging customers for gas or electric service which was rendered more than two months prior to the mailing of the first bill to the customer; requires utility corporations to provide a two-year history of charges in their bills.
Prohibits utility corporations from charging customers for gas or electric service which was rendered more than two months prior to the mailing of the first bill to the customer; requires utility corporations to provide a two-year history of charges in their bills.
Relates to requiring the establishment of utility customer arrears reporting; requires utilities to report to the public service commission on customers who are in arrears.
Relates to requiring the establishment of utility customer arrears reporting; requires utilities to report to the public service commission on customers who are in arrears.
Ensures that residential gas, electric and steam service customers will receive a written determination regarding rate related complaints explaining the reasoning for the decision; requires that decisions are made by the public service commission within 90 days of receiving the complaint; requires utility corporations to retain customer billing statements dating back at least eight years.
Ensures that residential gas, electric and steam service customers will receive a written determination regarding rate related complaints explaining the reasoning for the decision; requires that decisions are made by the public service commission within 90 days of receiving the complaint; requires utility corporations to retain customer billing statements dating back at least eight years.