Req. No. 608 Page 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 STATE OF OKLAHOMA 1st Session of the 58th Legislature (2021) SENATE BILL 290 By: Quinn AS INTRODUCED An Act relating to property and casualty insurance; amending 36 O.S. 2011, Section 1250 .7, as amended by Section 7, Chapter 9 5, O.S.L. 2018 (36 O.S. Supp. 2020, Section 1250.7), which relates to denial or acceptance of claim; establishing procedures for demand for payment of policy limits by an insured after acceptance of claim; and providing an effective date. BE IT ENACTED BY THE PEOPLE OF THE STATE OF OKLAHOMA: SECTION 1. AMENDATORY 36 O.S. 2011, Section 1250.7, as amended by Section 7, Chapter 95, O.S.L. 2018 (36 O.S. Sup p. 2020, Section 1250.7), is amended to read as follows: Section 1250.7. A. Within sixty (60) days after receipt by a property and casualty insurer of properly executed proofs of loss, the first party claimant shall be advised of the acceptance or denial of the claim by the insurer, or if further investigation is necessary. No prope rty and casualty insurer shall deny a claim because of a specific policy provision, condition, or e xclusion unless reference to such provision, condition , or exclusion is included in the denial. A denial shall be given to any claimant in Req. No. 608 Page 2 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 writing, and the claim file of the property and casualty insurer shall contain a copy of the denial. If there is a reasonable basis supported by specific information available for review b y the Commissioner that the first party claimant has fraudulently caused or contributed to the loss, a property and casualty insurer shall be relieved from the requirements of this su bsection. In the event of a weather-related catastrophe or a major natur al disaster, as declared by the Governor, the Insurance Commissioner may extend the deadline imposed under this subsection an additional twenty (20) days. B. If a claim is denied for reasons other than those described in subsection A of this section, and is made by any other means than writing, an appropriate notation shall be made in th e claim file of the property and casualty insurer until such time as a written confirmation can be made. C. Every property a nd casualty insurer shall complete investigation of a claim within sixty (60) da ys after notification of proof of loss unless such investigation cannot reasonably be completed within such time. If such investigation cannot be completed, or if a property a nd casualty insurer needs more time to determine whether a claim should be accep ted or denied, it shall so notify the claimant with in sixty (60) days after receipt of the proofs of loss, giving reasons why more time is needed. If the investigation remains incomplete, a property and casualty insurer Req. No. 608 Page 3 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 shall, within sixty (60) days from the date of the initial notification, send to such claimant a letter setting forth the reasons additional time is needed for investigation. Except fo r an investigation of poss ible fraud or arson which is supported by specific information giving a reasonab le basis for the investigation, the time for invest igation shall not exceed one hundred twenty (120) days after receipt of proof of loss. Provided, in the event of a weather -related catastrophe or a major natural disaster, as declared by the Governor, the Insurance Commissioner may extend this deadline fo r investigation an additional twenty (20) days. D. Upon acceptance by a property and casualty insu rer of properly executed proof of loss pursuant to this section, a claimant may make a demand for payment of policy limits or any portion thereof prior to the filing of a lawsuit . The demand shall be made in writing and provide a telephone number, fa csimile number and/or email address to which the response of the insurer shall be directed. The demand shall be sent by certified mail with return receipt to the registered service agent of the insurer or to the Insurance Commissioner if no service agent has been designated by the insurer pursuant to Section 621 of this title . The claimant shall be advised of t he acceptance or denial of the demand by the insurer within ninety (90) days from the date the demand is received Req. No. 608 Page 4 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 by the insurer, as evidenced by the return receipt and calculated pursuant to Section 2006 of Title 12 of the Oklahoma Statutes. E. Insurers shall not fail to settle first party claims on the basis that responsibility for payment should be assumed by o thers except as may otherwise be provided b y policy provisions. E. F. Insurers shall not continue or delay negotiations for settlement of a clai m directly with a claimant who is neither an attorney nor represented by an attorney, for a length of time which causes the claimant’s rights to be affect ed by a statute of limitations, or a policy or contract time limit, without giving the claimant written notice that the time limit is expiring and may affect the claimant’s rights. Such notice shall be given to firs t party claimants thirty (30) days, and to third party claimants sixty (60) days, before the date on which such time limit may expire. F. G. No insurer shall make statements which indicate that the rights of a third party claimant may be impaired if a form o r release is not completed within a g iven period of time unless the statement is given for the purpose of notifying a third party claimant of the provision of a statute of limitations. G. H. If a lawsuit on the claim is initiated, the time limits provided for in this section shall not apply. SECTION 2. This act shall become effective November 1, 2021. 58-1-608 CB 1/6/2021 11:57:51 AM