Oklahoma 2022 2022 Regular Session

Oklahoma Senate Bill SB887 Comm Sub / Bill

Filed 02/22/2021

                     
 
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STATE OF OKLAHOMA 
 
1st Session of the 58th Legislature (2021) 
 
COMMITTEE SUBSTITUTE 
FOR 
SENATE BILL 887 	By: Quinn 
 
 
 
 
 
COMMITTEE SUBSTITUTE 
 
An Act relating to insurance; amending 36 O.S. 2011, 
Section 311.4, as amended by Section 1, Chapter 275, 
O.S.L. 2014 (36 O.S. Supp. 2020, Section 311.4), 
which relates to annual statements reporting market 
conduct data of insurers; authorizing imposition of 
civil fine; amending 36 O.S. 2011, Section 615.2, 
which relates to Biographical Affidavits; modify ing 
time frame for Business Character Report; amending 36 
O.S. 2011, Section 638, which relates to compliance 
relating to examinations; updating statutory 
references; requiring insurer using credit 
information to provide certain exceptions to how 
credit information is used; specifying exceptions; 
authorizing insurer to require certain information 
for granting of exception; declaring insurer in 
compliance with law in certain situation; construing 
provision; requiring insurer to provide notice of 
exceptions; amending 36 O.S. 2011, Section 996, which 
relates to assigned risks; removing prohibition on 
disapproval of certain market plans; authorizing the 
Oklahoma Automobile Insurance Plan to issue certain 
policies; declaring policies as proof of certain 
required financial responsibility; providing for 
liability; requiring filing of annual audited 
financial statement; authorizing Commissioner to 
establish necessary rul es; amending 36 O.S. 2011, 
Section 1116, as amended by Section 18, Chapter 45, 
O.S.L. 2012 (36 O.S. Supp. 2020, Section 1116), which 
relates to penalties for failure to remit taxes; 
removing time limits; specifying application of 
certain penalty; amending 36 O.S. 2011, Section 1219, 
which relates to claims reimbursement or denial; 
modifying time and ma nner of claim payment or denial;   
 
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amending 36 O.S. 2011, Section 1250.5, as amended by 
Section 1, Chapter 105, O.S.L. 2012 (36 O.S. Supp. 
2020, Section 1250.5) , which relates to acts by an 
insurer constituting unfair claim settlement 
practices; authorizing certain method of payment; 
amending 36 O.S. 2011, Section 1250.7, as amended by 
Section 7, Chapter 95, O.S.L. 2018 (36 O.S. Supp. 
2020, Section 1250.7), which relates to property and 
casualty claims; modifying time for notice; amending 
36 O.S. 2011, Sectio n 1250.8, which relates to motor 
vehicle total loss or damage claim; providing for 
electronic payment; amending 36 O.S. 2011, Section 
1435.20, as last amended by Section 1, Chapter 263, 
O.S.L. 2019 (36 O.S. Supp. 2020, Section 14 35.20), 
which relates to limited lines producers; updating 
language; adding type of license limited lines 
producer may receive; amending 36 O.S. 2011, Section 
1445, which relates to fiduciary capacity; 
authorizing electronic payments in certain 
circumstances; amending 36 O.S. 2011, Section 1450, 
as amended by Section 6, Chapter 294, O.S.L. 2019 (36 
O.S. Supp. 2020, Section 1450), which relates to 
licensing procedure; modifying time for certain 
notification; requiring background reports by certain 
persons; amending 36 O.S. 2011, Secti ons 2004, 2006, 
as amended by Section 1, Chapter 78, O.S.L. 2014 , 
2007 and 2008 (36 O.S. Supp. 2020, Section 2006), 
which relate to the Oklahoma Property and Casualty 
Insurance Guaranty Association; modifying definition; 
modifying composition of Board of D irectors; 
modifying obligations of certain insurers; specifying 
entity responsible for issuance of certain policies; 
adding method of certain notification; authorizing 
insurer Board representative to designate alternate 
member with duties of insurer; remov ing authority of 
Commissioner to appoint Board members in certain 
circumstances; modifying duties of the Association; 
removing residency re quirement for certain entities; 
amending 36 O.S. 2011, Section 2023, as amended by 
Section 2, Chapter 384, O.S.L. 201 9 (36 O.S. Supp. 
2020, Section 2023), which relates to the Oklahoma 
Life and Health Insurance Guaranty Association; 
clarifying terms; amending 36 O.S. 2011, Section 
3101, which relates to definitions; modifying 
definition; amending 36 O.S. Supp. 2011, Sect ion 
3105, which relates to motor service club agents; 
updating language; clarifying persons who may be   
 
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appointed; removing requirement of certain 
notification; modifying certain fee for producers; 
modifying length Commissioner may suspend certain 
license; amending 36 O.S. 2011, Section 3 108, which 
relates to misrepresentation; updating language; 
amending 36 O.S. 2011, Section 3639.1, as amended by 
Section 11, Chapter 44, O.S.L. 2012 (36 O.S. Supp. 
2020, Section 3639.1), which relates to personal 
residential insurance; requiring cancellati on of 
personal residential insurance coverage as of date 
certain; amending 36 O.S. 2011, Sections 4030 and 
4030.1, which relate to paying premiums for single 
life policies and payment of proceeds; amending 36 
O.S. 2011, Section 4055.7, which relates to the 
Viatical Settlements Act of 2008; amending 36 O.S. 
Section 4055.9, which relates to viatical 
settlements; amending 36 O.S. 2011, Section 4103, 
which relates to schedule of premium rates; deleting 
exception; amending 36 O.S. 2011, Section 4112, which 
relates to payment of proceeds; amending 36 O.S. 
2011, Section 6060.12, as amended by Section 3, 
Chapter 75, O.S.L. 2020 (36 O.S. Supp. 2020, Section 
6060.12), which relates to calculation of premium 
costs; modifying penalty dete rmination; prohibiting 
change of name of prepaid funeral benefit permit 
holder; requiring Insurance Commissioner approval; 
providing for application for change of name; 
authorizing waiver of approval requirement; 
authorizing denial of change of name applic ation; 
providing for issuance of prepaid funeral benefit 
permit with new name; authorizing Insurance 
Commissioner to prescribe rules; amending 36 O.S. 
2011, Section 6216.1, which relates to payment of 
claims to public adjuster; amending 36 O.S. 2011, 
Section 6217, as last amended by Sect ion 14, Chapter 
269, O.S.L. 2013 (36 O.S. Supp. 2020, Section 6217), 
which relates to continuing education; eliminating 
continuing education advisory committee; defining 
term; providing for dormant captive insurance company 
to apply for certificate of dorm ancy; listing 
requirements for certain dormant captive insurance 
companies; providing exceptions; requiring certain 
application prior to issuing insurance policies; 
providing for revocation of certificate of dormancy; 
providing for examination; authorizing the Insurance 
Commissioner to promulgate rules; amending 36 O.S. 
2011, Section 6552, which relates to definitions;   
 
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modifying definition; amending 36 O.S. 2011, Section 
6753, as amended by Section 38, Chapter 150, O.S.L. 
2012 (36 O.S. Supp. 2020, Section 6 753), which 
relates to home service contracts; modifying type of 
authorized financial security deposit; amending 36 
O.S. 2011, Section 6904, which relates to issuance of 
certificates; modifying agency responsible for 
determining certain compliance; removin g duty and 
notification requirements of State Commissioner of 
Health; modifying time frame for issuance of 
certificate; amending 36 O.S. 2011, Section 6907, 
which relates to reasonable standards of quality care 
and credentialing; modifying applicable agenc y; 
amending 36 O.S. 2011, Section 6911, which relates to 
grievance procedures; modifying responsible agency; 
amending 36 O.S. 2011, Section 6919, which relates to 
examination of affairs, programs, books and records; 
amending 36 O.S. 2011, Section 6920, whi ch relates to 
suspension or revocation of a certificate of 
authority; eliminating role of State Commissioner of 
Health in certain hearings and determinations; 
modifying conditions in which Commissioner may revoke 
certain license; amending 36 O.S. 2011, Sec tion 6929, 
which relates to contracts with qualified persons; 
repealing 36 O.S. 2011, Sections 1435.40, as amended 
by Section 1, Chapter 23, O.S.L. 2016 (O.S. Supp. 
2020, Section 1435.40), 1612.1, 6221, and 6522 which 
relate to applicants for licensure, pr operty for 
employees, Advisory Board to the Insurance 
Commissioner, and the Oklahoma Small Employer Health 
Reinsurance Program; providing for codification; and 
providing an effective date. 
 
 
 
 
BE IT ENACTED BY THE PE OPLE OF THE STATE OF OKLAHOMA: 
SECTION 1.     AMENDATORY     36 O.S. 2011, Section 311.4, as 
amended by Section 1, Chapter 275, O.S.L. 2014 (36 O.S. Supp. 2020, 
Section 311.4), is amended to read as follows: 
Section 311.4.  A.  Insurers a uthorized to do business under t he 
provisions of the Oklahoma Insurance Code shall annually file with   
 
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the Insurance Commissioner market conduct annual statements 
reporting market conduct data of insurers on the thirty -first day of 
December of the previous year. The statements shall repo rt on the 
lines of insurance and be in such general form and context as 
approved by the National Association of Insurance Commissioners 
(NAIC), and as supplemented for additional information required by 
the Insurance Commiss ioner by rule.  The statements s hall be 
prepared in accordance with NAIC instructions, including any 
supplemental filings described in the NAIC instructions.  If no 
forms or instructions are available from the National Association of 
Insurance Commissioner s, the statements shall be in th e form and 
pursuant to instructions as provided by the Insurance Commissioner.  
Insurers not authorized by the Insurance Commissioner to provide the 
lines of insurance approved by the National Association or the 
Insurance Commissioner shall not be required to file market conduct 
annual statements.  For good cause shown, the Insurance Commissioner 
may extend the time within which market conduct annual statements 
may be filed.  The Insurance Commissioner may provide copies of 
market conduct annual statements, amendments, and addendums to such 
statements and market conduct data taken from such statements to the 
National Association of Insurance Commissioners only if, prior to 
sharing of the market conduct annual statements, amend ments, 
addendums to such stateme nts or market conduct data taken from such 
statements, the National Association of Insurance Commissioners   
 
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enters into a written agreement with the Insurance Commissioner to 
maintain the confidentiality of the shared informa tion. 
B.  The Insurance Commissi oner may adopt rules implementing this 
section including rules that: 
1.  Add lines of insurance to be reported in market conduct 
annual statements; and 
2.  Require the filing of market conduct annual statements and 
any amendments and addendums to such statements with the National 
Association of Insurance Commissioners, and the payment of 
applicable filing fees required by the NAIC. 
C.  Insurers shall pay a filing fee of Two Hundred Dollars 
($200.00) to the Insurance Commissio ner for the filing of the market 
conduct annual statement. 
D.  No waiver of an applicable privilege or claim of 
confidentiality in the documents, materials, or other information 
shall occur as a result of disclosure to the Insurance Commissioner 
or the Commissioner’s designee under this section or as a result of 
sharing the documents, materials or other information as provided in 
this section. 
E.  Market conduct annual statements and any amendments and 
addendums to such statements, f iled with the Insurance Commissioner 
pursuant to this section in electronic format or otherwise, shall be 
treated as working papers and documents as set out in subsection F 
of Section 309.4 of this title.   
 
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F.  The Insurance Commissioner may use market condu ct annual 
statements or amendments or addendums to such statements to assist 
in determining whether a market conduct examination or investigation 
of an insurer should be conducted.  For purposes of completing a 
market conduct examination of any company und er Sections 309.1 
through 309.7 of this title, the Insurance Commissioner may, in the 
sole discretion of the Insurance Commissioner, use market conduct 
annual statements or amendments or addendums to such statements to 
assist in determining compliance with the laws of this state and 
rules adopted by the Insurance Commissioner. 
G.  For any violation of this section, the Insurance 
Commissioner may, after notice and opportunity for a hearing, 
subject an insurer to a civil penalty of up to One Thousand Dollars 
($1,000.00) for each occ urrence.  Such civil penalty may be enforced 
in the same manner in which civil judgments may be enforced. 
SECTION 2.     AMENDATORY     36 O.S. 2011, Section 615.2, is 
amended to read as follows: 
Section 615.2.  All domestic insurers and health maintenance 
organizations are required to keep biographical information current.  
Domestic insurers and health maintenance organizations are required 
to provide Biographical Affidavits within thirty (30) days of any 
change in officers, directors, ke y management or any person 
acquiring ten percent (10%) or more controlling interest in a 
domestic insurer.  The information shall be on the National   
 
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Association of Insurance Commissioners (NAIC) UCAA Biographical 
Affidavit Form.  The Biographical Affidavit is to be certified by an 
independent third party acceptable to the Insurance Commissioner 
that has conducted a comprehensive review of the background of the 
applicant and has indicated that the Biographical Affidavit has no 
significantly inaccurate or con flicting information and is accepted 
as the Business Character Report.  As used in this section, 
“independent third party ” is one that has no affiliation with the 
applicant and is in the business of providing background checks or 
investigations.  The Busin ess Character Report must be current and 
shall not be older than one (1) year six (6) months. 
SECTION 3.     AMENDATORY     36 O.S. 2011, Section 638, is 
amended to read as follows: 
Section 638.  Every MEWA Multiple Employer Welfare Arran gement 
shall comply with Articles 15 through 19 and Sections 308 309.1 
through 310 309.7, 311.1 and 619 of Title 36 of the Oklahoma 
Statutes this title which pertain to examinations, deposits and 
solvency regulation. 
SECTION 4.     NEW LAW    A new section of law to be codified 
in the Oklahoma Statutes as Section 953.1 of Title 36, unless there 
is created a duplication in numbering, reads as follows: 
A.  Notwithstanding any other law or regulation, an insurer that 
uses credit information sh all, upon written request from an 
applicant for insurance coverage or an insured upon a form provided   
 
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by the Insurance Commissioner, provide reasonable exceptions to the 
rate of the insurer, rating classifications, company or tier 
placement or underwriting rules or guidelines for a consumer who has 
experienced and whose credit information has been directly 
influenced by any of the following events: 
1.  Catastrophic event declared by the federal or state 
government; 
2.  Serious illness or injury, or serious illness or injury to 
an immediate family member; 
3.  Death of an immediate family member; 
4.  Divorce or involuntary interruption of legally owed alimony 
or support payments; 
5.  Identity theft; 
6.  Temporary loss of employment for a period of three (3) 
months or more, if it results from involuntary termination; 
7.  Military deployment overseas; and 
8.  Other events, as determined by the Insurance Commissioner. 
B.  If an applicant or insured submits a request for an 
exception as provided in subsection A of this section, an insurer 
may, in its sole discretion: 
1.  Require the consumer to provide reasonable written and 
independently verifiable documentation of the event;   
 
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2.  Require the consumer to demonstrate that the event had 
direct and meaningful impact on the credit information of the 
consumer; 
3.  Require the request be made no more than sixty (60) days 
from the date of the application for insurance or the policy 
renewal; 
4.  Grant an exception despite the consumer not providing th e 
initial request for an exception in writing; or 
5.  Grant an exception to requiring a written request where the 
consumer asks for a consideration of repeated events or the insurer 
has considered this event previously. 
C.  An insurer is in compliance with any other provision of law 
or Insurance Department rule relating to underwriting, rating or 
rate filing notwithstanding the granting an exception under this 
section.  Nothing in this section shall be construed to provide a 
consumer or other insured with a cause of action that do es not exist 
in the absence of this section. 
D.  The insurer shall provide notice to consumers, either at the 
time of acceptance of an insuranc e application or at policy renewal, 
that reasonable exceptions are available and information about how 
the consumer may inquire further. 
SECTION 5.     AMENDATORY     36 O.S. 2011, Section 996, is 
amended to read as follows:   
 
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Section 996.  Assigned Risks.  A. Agreements may be made among 
insurers with respect to the equitable apportionment among the m of 
costs for insurance which may be afforded applicants who are in good 
faith entitled to, but who are unable to procure , such insurance 
through ordinary methods, and such insurers may agree among 
themselves on the use of reasonable rate modifications fo r such 
insurance, such agreements and rate modifications to be subject to 
the approval of the Insurance Commissioner.  Nothing in the Property 
and Casualty Competitive Loss Cost Rating Act shall permit 
disapproval of a residual market plan permitting an in surer to elect 
voluntary direct assignment . 
B.  The Oklahoma Automobile Insurance Plan is authorized to 
issue policies of insurance in the name of the plan for the 
applicants described in subsection A of this section and to act on 
behalf of all participati ng members in connection with the policies.  
The policies shall be considered proof of financial responsibility 
in accordance with Section 7 -600 of the Highway Safety Code. 
C.  The participating members shall be liable to the plan for 
all costs, expenses a nd liabilities in proportion to its share of 
voluntary market premium for the types of policies written under the 
plan in this state. 
D.  The plan shall file an annual audited financial statement 
with the Commissioner.   
 
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E.  The Commissioner is authorized to establish rules and 
regulations required to implement the purposes of this section. 
SECTION 6.     AMENDATORY     36 O.S. 20 11, Section 1116, as 
amended by Section 18, Chapter 45, O.S.L. 2012 (36 O.S. Supp. 2020, 
Section 1116), is amende d to read as follows: 
Section 1116.  A.  Any surplus lines licensee or broker who 
fails to remit the surplus line tax provided for by Section 1 115 of 
this title for more than sixty (60) days after it is due shall be 
liable for a civil penalty of not to exceed Twenty-five Dollars 
($25.00) for each additional day of delinquency, per policy.  The 
Insurance Commissioner shall collect the tax by distr aint and shall 
recover the penalty by an action in the name of the State of 
Oklahoma.  The Commissioner may reque st the Attorney General to 
appear in the name of the state by relation of the Commissioner. 
B.  If any person, association or legal entity proc uring or 
accepting any insurance coverage from a surplus lines insurer where 
Oklahoma is the home state of the in sured, otherwise than through a 
surplus lines licensee or broker, fails to remit the surplus line 
tax provided for by Section 1115 of this titl e, the person, 
association or legal entity shall, in addition to the tax, be liable 
to a civil penalty in an amou nt equal to one percent (1%) of the 
premiums paid or agreed to be paid for the policy or policies of 
insurance for each calendar month of delin quency or a civil penalty 
in the amount of Twenty -five Dollars ($25.00) whichever shall be the   
 
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greater.  The Insurance Commissioner shall collect the tax by 
distraint and shall recover the civil penalty in an action in the 
name of the State of Oklahoma.  T he Commissioner may request the 
Attorney General to appear in the name of the state by relation of 
the Commissioner. 
SECTION 7.     AMENDATORY     36 O.S. 2011, Section 1219, is 
amended to read as follows: 
Section 1219.  A.  In the admini stration, servicing, or 
processing of any accident and health insurance policy, every 
insurer shall reimburse all clean claims of an insured, an assignee 
of the insured, or a health care provider within forty -five (45) 
calendar days after receipt of the a paper claim and thirty (30) 
calendar days after receipt of an electronic claim by the insurer. 
B.  As used in this section: 
1.  “Accident and health insurance policy ” or “policy” means any 
policy, certificate, contract, agreement or other instrument that 
provides accident and health insurance, as defined in Section 703 of 
this title, to any person in this state, and any subscriber 
certificate or any evidence of coverage issued by a health 
maintenance organization to any person in this state; 
2.  “Clean claim” means a claim that has no defect or 
impropriety, including a lack of any required substantiating 
documentation, or particular circumstance requiring special 
treatment that impedes prompt payment; and   
 
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3.  “Insurer” means any entity that provides an accident and 
health insurance policy in this state, including, but not limited 
to, a licensed insurance company, a not -for-profit hospital service 
and medical indemnity corporation, a health maintenance 
organization, a fraternal benefit society, a multiple employer 
welfare arrangement, or any other entity subject to regulation by 
the Insurance Commissioner. 
C.  If a claim or any portion of a claim is determined to have 
defects or improprieties, including a lack of any required 
substantiating documentation, or particular circumstance requiring 
special treatment, the insured , enrollee or subscriber, assignee of 
the insured, enrollee or subscriber, and health care provider shall 
be notified in writing within thirty (30) calendar days after 
receipt of the claim by the insurer.  The written notice shall 
specify the portion of the claim that is causing a delay in 
processing and explain any additional information or corrections 
needed.  Failure of an insurer to provide the insured, enrollee or 
subscriber, assignee of the insured, enrollee or subscriber, and 
health care provider with the notice shall constitute prima facie 
evidence that the claim will be paid in accordance with the terms of 
the policy.  Provided, if a claim is not submitted into the system 
due to a failure to meet basic Electronic Data Interchange (EDI) 
and/or Health Insurance Portability and Accountability Act (HIPA A) 
edits, electronic notification of the failure to the submitter shall   
 
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be deemed compliance with this subsection.  Provided further, health 
maintenance organizations shall not be required to notify the 
insured, enrollee or subscriber, or assignee of the i nsured, 
enrollee or subscriber of any claim defect or impropriety. 
D.  Upon receipt of the additional information or corrections 
which led to the claim ’s being delayed and a determination that the 
information is accurate, an insurer shall either pay or den y the 
claim or a portion of the claim within forty -five (45) calendar days 
for a paper claim and thirty (30) calendar days for an electronic 
claim. 
E.  Payment shall be considered made on: 
1.  The date a draft or other valid instrument which is 
equivalent to the amount of the payment is placed in the United 
States mail in a properly addressed, postpaid envelope; or 
2.  If not so posted, the date of delivery. 
F.  An overdue payment shall bear simple interest at the rate of 
ten percent (10%) per year. 
G.  In the event litigation should ensue based upon such a 
claim, the prevailing party shall be entitled to recover a 
reasonable attorney fee to be set by the court and taxed as costs 
against the party or parties who do not prevail. 
H.  The Insurance Commissioner shall develop a standardized 
prompt pay form for use by providers in reporting violations of 
prompt pay requirements.  The form shall include a requirement that   
 
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documentation of the reason for the delay in payment or 
documentation of proof of payment must be provided within ten (10) 
days of the filing of the form.  The Commissioner shall provide the 
form to health maintenance organizations and providers. 
I.  The provisions of this section shall not apply to the 
Oklahoma Life and Health Insurance Guaranty A ssociation or to the 
Oklahoma Property and Casualty Insurance Guar anty Association. 
SECTION 8.     AMENDATORY     36 O.S. 2011, Section 1250.5, as 
amended by Section 1, Chapter 105, O.S.L. 2012 (36 O.S. Supp. 2020, 
Section 1250.5), is ame nded to read as follows: 
Section 1250.5.  Any of the following acts by an insurer, if 
committed in violation of Section 1250.3 of this title, constitutes 
an unfair claim settlement practice exclusive of paragraph 16 of 
this section which shall be applicabl e solely to health benefit 
plans: 
1.  Failing to fully disclose to first party claimants, 
benefits, coverages, or other provisions of any insurance policy or 
insurance contract when the benefits, coverages or oth er provisions 
are pertinent to a claim; 
2.  Knowingly misrepresenting to claimants pertinent facts or 
policy provisions relating to coverages at issue; 
3.  Failing to adopt and implement reasonable standards for 
prompt investigations of claims arising unde r its insurance policies 
or insurance contracts;   
 
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4.  Not attempting in good faith to effectuate prompt, fair and 
equitable settlement of claims submitted in which liability has 
become reasonably clear; 
5.  Failing to comply with the provisions of Section 1 219 of 
this title; 
6.  Denying a claim for f ailure to exhibit the property without 
proof of demand and unfounded refusal by a claimant to do so; 
7.  Except where there is a time limit specified in the policy, 
making statements, written or otherwise, which require a claimant to 
give written notice of loss or proof of loss within a specified time 
limit and which seek to relieve the company of its obligations if 
the time limit is not complied with unless the failure to comply 
with the time limit prejudices the rights of an insurer; 
8.  Requesting a clai mant to sign a release that extends beyond 
the subject matter that gave rise to the claim payment; 
9.  Issuing checks or, drafts or electronic payment in partial 
settlement of a loss or claim under a specified co verage which 
contain language releasing an i nsurer or its insured from its total 
liability; 
10.  Denying payment to a claimant on the grounds that services, 
procedures, or supplies provided by a treating physician or a 
hospital were not medically necessary unless the health insurer or 
administrator, as defined in Section 1442 of this title, first 
obtains an opinion from any provider of health care licensed by law   
 
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and preceded by a medical examination or claim review, to the effect 
that the services, procedu res or supplies for which payment is being 
denied were not medically necessary.  Upon written request of a 
claimant, treating physician, or hospital, the opinion shall be set 
forth in a written report, prepared and signed by the reviewing 
physician.  The report shall detail which specific services, 
procedures, or supplies were not medically necessary, in the opinion 
of the reviewing physician, and an explanation of that conclusion.  
A copy of each report of a reviewing physician shall be mailed by 
the health insurer, or administrator, postage prepaid , to the 
claimant, treating physician or hospital requesting same within 
fifteen (15) days after receipt of the written request.  As used in 
this paragraph, “physician” means a person holding a valid license 
to practice medicine and surgery, osteopathic me dicine, podiatric 
medicine, dentistry, chiropractic, or optometry, pursuant to the 
state licensing provisions of Title 59 of the Oklahoma Statutes; 
11.  Compensating a reviewing physician, as defined in paragraph 
10 of this subsection, on the basis of a pe rcentage of the amount by 
which a claim is reduced for payment; 
12.  Violating the provisions of the Health Care Fraud 
Prevention Act; 
13.  Compelling, without just cause, policyholders to institute 
suits to recover amounts due under its insurance policies or 
insurance contracts by offering substantially less than the amounts   
 
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ultimately recovered in suits brought by them, when the 
policyholders have made claims for amounts reasonably similar to the 
amounts ultimately recovered; 
14.  Failing to maintain a co mplete record of all complaints 
which it has received during the preceding three (3) years or since 
the date of its last financial examination conducted or accepted by 
the Commissioner, whichever time is longer. This record shall 
indicate the total number of complaints, their classification by 
line of insurance, the nature of each complaint, the disposition of 
each complaint, and the time it took to process each complaint.  For 
the purposes of this paragraph, “complaint” means any written 
communication primarily expressing a grievance; 
15.  Requesting a refund of all or a portion of a payment of a 
claim made to a claimant or health care provider more than twenty -
four (24) months after the payment is made.  This pa ragraph shall 
not apply: 
a. if the payment was made because of fraud committed by 
the claimant or health care provider, or 
b. if the claimant or health care provider has otherwise 
agreed to make a refund to the insurer for overpayment 
of a claim; 
16.  Failing to pay, or requesting a refund of a paym ent, for 
health care services covered under the policy if a health benefit 
plan, or its agent, has provided a preauthorization or   
 
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precertification and verification of eligibility for those health 
care services.  This paragraph shall not apply if: 
a. the claim or payment was made because of fraud 
committed by the claimant or health care provider, 
b. the subscriber had a preexisting exclusion under the 
policy related to the service provided, or 
c. the subscriber or employer failed to pay the 
applicable premium and all grace periods and 
extensions of coverage have expired; or 
17.  Denying or refusing to accept an application for life 
insurance, or refusing to renew, cancel, restrict or otherwise 
terminate a policy of life insurance, or charge a different rate 
based upon the lawful travel destination of an applicant or insured 
as provided in Section 4024 of this title. 
SECTION 9.     AMENDATORY     36 O.S. 2011, Section 1250.7, as 
amended by Section 7, Chapter 95, O.S.L. 2018 (36 O.S. Supp. 2020 , 
Section 1250.7), is amended to read as follows: 
Section 1250.7.  A.  Within sixty (60) days after receipt by a 
property and casualty insurer of properly executed proofs of loss, 
the first party claimant shall be advised of the acceptance or 
denial of the claim by the insurer, or if further investigation is 
necessary.  No property and casualty insurer shall deny a claim 
because of a specific policy provision, condition, or exclusion 
unless reference to such provision, condition, or exclusion is   
 
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included in the denial.  A denial shall be given to any claimant in 
writing, and the claim file of the property and casualty insurer 
shall contain a copy of the denial.  If there is a reasonable basis 
supported by specific information available for review by the 
Commissioner that the first party claimant has fraudulently caused 
or contributed to the loss, a property and casualty insurer shall be 
relieved from the requirements of this subsection.  In the event of 
a weather-related catastrophe or a major natural disaste r, as 
declared by the Governor, the Insurance Commissioner may extend the 
deadline imposed under this subsection an additi onal twenty (20) 
days. 
B.  If a claim is denied for reasons other than those described 
in subsection A of this section, and is made by any other means than 
writing, an appropriate notation shall be made in the claim file of 
the property and casualty insure r until such time as a written 
confirmation can be made. 
C.  Every property and casualty insurer shall complete 
investigation of a cla im within sixty (60) days after notification 
of proof of loss unless such investigation cannot reasonably be 
completed within such time.  If such investigation cannot be 
completed, or if a property and casualty insurer needs more time to 
determine whether a claim should be accepted or denied, it shall so 
notify the claimant within sixty (60) days after receipt of the 
proofs of loss, giving reasons why more time is needed.  If the   
 
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investigation remains incomplete, a property and casualty insurer 
shall, within sixty (60) days from the date of the initial 
notification, send to such claimant a letter setting forth the 
reasons additional time is needed for investigation.  Except for an 
investigation of possible fraud or arson which is supported by 
specific information giving a reasonable basis for the 
investigation, the time for investigation shall not exceed one 
hundred twenty (120) days after receipt of proof of loss.  Provided, 
in the event of a weather -related catastrophe or a major natural 
disaster, as declared by the Governor, the Insurance Commissioner 
may extend this deadline for investigation an additional twenty (20) 
days. 
D.  Insurers shall not fail to settle first party claims on the 
basis that responsibility for payment should be assumed by others 
except as may otherwise be provided by policy provisions. 
E.  Insurers shall not continue or delay negotiations for 
settlement of a claim directly with a claimant who is neither an 
attorney nor represented by an attorney, for a length of time which 
causes the claimant’s rights to be affected by a statute of 
limitations, or a policy or contract time limit, without giving the 
claimant written notice that the time limit is expiring and may 
affect the claimant’s rights.  Such notice shall be given to first 
party claimants not more than ninety (90) days and not less than 
thirty (30) days, and to third party claimants not more than ninety   
 
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(90) days and not less than sixty (60) days, before the date on 
which such time limit may expire. 
F.  No insurer shall make stateme nts which indicate that the 
rights of a third party claimant may be impaired if a form or 
release is not completed within a given period of time unless the 
statement is given for the purpose of notifying a third party 
claimant of the provision of a statute of limitations. 
G.  If a lawsuit on the claim is initiated, the time limits 
provided for in this section shall not apply. 
SECTION 10.     AMENDATORY     36 O.S. 2011, Section 1250.8, is 
amended to read as follows: 
Section 1250.8.  A.  If an insurance policy or insurance 
contract provides for the adjustment and settlement of first party 
motor vehicle total lo sses, on the basis of actual cash value or 
replacement with another of like kind and quality, one of the 
following methods shall apply : 
1.  An insurer may elect to offer a replacement motor vehicle 
which is a specific comparable motor vehicle available to the 
insured, with all applicable taxes, license fees, and other fees 
incident to the transfer of evidence of ownership of the motor 
vehicle paid, at no cost to the insured other than any deductible 
provided in the policy.  The offer and any rejection there of shall 
be documented in the claim file; or   
 
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2.  An insurer may elect a cash settlement based upon the actual 
cost, less any deductibl e provided in the policy, to purchase a 
comparable motor vehicle, including all applicable taxes, license 
fees and other fees incident to a transfer of evidence of ownership, 
or a comparable motor vehicle.  Such cost may be determined by: 
a. the cost of a comparable motor vehicle in the local 
market area when a comparable motor vehicle is 
currently or recently available in th e prior ninety 
(90) days in the local market area, 
b. one of two or more quotations obtained by an insurer 
from two or more qualified dealers located within the 
local market area when a comparable motor vehicle is 
not available in the local market area, or 
c. the cost of a comparable motor vehicle as quoted in 
the latest edition of the National Automobile Dealers 
Association Official Use d Car Guide or monthly edition 
of any other nationally recognized published 
guidebook. 
B.  If a first party motor vehicle total loss is settled on a 
basis which deviates from the methods described in subsection A of 
this section, the deviation shall be sup ported by documentation 
giving particulars of the condition of the motor vehicle.  Any 
deductions from such cost, includin g, but not limited to, deduction 
for salvage, shall be measurable, discernible, itemized and   
 
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specified as to dollar amount and shall b e appropriate in amount.  
The basis for such settlement shall be fully explained to a first 
party claimant. 
C.  If liability for motor vehicle damages is reasonably clear, 
insurers shall not recommend that third party claimants make claims 
pursuant to the third party claimants’ own policies solely to avoid 
paying claims pursuant to such insurer ’s insurance policy or 
insurance contract. 
D.  Insurers shall not require a claimant to travel unreasonably 
either to inspect a replacement motor vehicle, obtain a re pair 
estimate or have the motor vehicle repaired at a specific repair 
shop. 
E.  Insurers shall, upon the request of a clai mant, include the 
deductible of a first party claimant, if any, in subrogation 
demands.  Subrogation recoveries shall be shared on a p roportionate 
basis with a first party claimant, unless the deductible amount has 
been otherwise recovered.  No deduction f or expenses shall be made 
from a deductible recovery unless an outside attorney is retained to 
collect such recovery.  The deduction s hall then be made for only a 
pro rata share of the allocated loss adjustment expense. 
F.  If an insurer prepares an estima te of the cost of automobile 
repairs, such estimate shall be in an amount for which it reasonably 
may be expected that the damage can be repaired satisfactorily.  An 
insurer shall give a copy of an estimate to a claimant and may   
 
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furnish to the claimant the names of one or more conveniently 
located repair shops, if requested by the claimant. 
G.  If an amount claimed is reduced because of betterment or 
depreciation, all information for such reduction shall be contained 
in the claim file.  Such deductions shal l be itemized and specified 
as to dollar amount and shall be appropriate for the amount of 
deductions. 
H.  An insurer or its represent ative shall not require a 
claimant to obtain motor vehicle repairs at a specific repair 
facility.  An insurer or its repre sentative shall not require a 
claimant to obtain motor vehicle glass repair or replacement at a 
specific motor vehicle glass repair or replacement facility.  An 
insurer shall fully and promptly pay for the cost of the motor 
vehicle repair services or produ cts, less any applicable deductible 
amount payable according to the terms of the policy.  The claimant 
shall be furnished an itemized priced statement of repairs by the 
repair facility at the time of acceptance of the repaired motor 
vehicle.  Unless a cash settlement is made, if a claimant selects a 
motor vehicle repair or motor vehicle glass repair or replacement 
facility, the insurer s hall provide payment to the facility or 
claimant based on a competitive price, as established by that 
insurer through mark et surveys or by the insured through competitive 
bids at the insured’s option, to determine a fair and reasonable   
 
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market price for sim ilar services.  Reasonable deviation from this 
market price is allowed based on the facts in each case. 
I.  An insurer shall not use as a basis for cash settlement with 
a first party claimant an amount which is less than the amount which 
an insurer would pay if repairs were made, other than in total loss 
situations, unless such amount is agreed to by the insured. 
J.  An insurer shall not force a claimant to execute a full 
settlement release in order to settle a property damage claim 
involving a personal inj ury. 
K.  All payment or satisfaction of a claim for a motor vehicle 
which has been transferred by title to the insurer sha ll be paid by 
check or, draft or electronic payment , payable on demand. 
L.  In the event of payment of a total loss to a third party 
claimant, the insurer shall include any registered lienholder as 
copayee to the extent of the lienholder ’s interest. 
M.  As used in this section, “total loss” means that the vehicle 
repair costs plus the salvage value of the vehicle meets or ex ceeds 
the actual cash value of the motor vehicle prior to the loss, as 
provided in used automobile dealer guidebooks. 
N.  An insurer shall not offer a cash settlement as provided in 
paragraph 2 of subsection A of this section for the purchase of a 
comparable motor vehicle and then subsequently sell the motor 
vehicle which has been determined to be a total loss back to the 
claimant if the insurer has determined that the repair of the   
 
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vehicle would not result in the vehicle being restored to operative 
condition as provided in Section 1111 of Title 47 of the Oklahoma 
Statutes unless the claimant specifies in writing or via an 
electronic signature that the claimant understands that the motor 
vehicle shall be titled as a “junked vehicle”. 
SECTION 11.     AMENDATORY     36 O.S. 2011, Section 1435.20, as 
last amended by Section 1, Chapter 263, O.S.L. 2019 (36 O.S. Supp. 
2020, Section 1435.20), is amended to read as follows: 
Section 1435.20.  A.  A limited lines producer may receive 
qualification for a license in one or more of the following 
categories: 
1.  Prepaid legal liability insurance, which means the 
assumption of an enforceable contractual obligation to provide 
specified legal services or to reimburse policyholders for specified 
legal expenses, pursuant to the provisions of a group or individual 
policy; 
2.  Crop - insurance providing protection against damage to 
crops from unfavorable weather conditions, fire or lightning, flood, 
hail, insect infestation, disease or other yield -reducing conditions 
or perils provided by the private insurance market, or that is 
subsidized by the Federal Crop Insurance Corporation, including 
Multi-Peril Crop Insurance; 
3.  Car rental - insurance offered, sold or solicited in 
connection with and incidental to the rental of renta l cars for a   
 
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period of two (2) years, whether at the rental office or by 
preselection of coverage in master, corporate, group or individual 
agreements that: 
a. is nontransferable, 
b. applies only to the rental car that is the subject of 
the rental agreement, and 
c. is limited to the following kinds of insurance: 
(1) personal accident insurance for renters and other 
rental car occupants, for accidental death or 
dismemberment, and for medical expenses resulting 
from an accident that occurs with the rental car 
during the rental period, 
(2) liability insurance that provides protection to 
the renters and other authorized drivers of a 
rental car for liability arising from the 
operation or use of the rental car during the 
rental period, 
(3) personal effects insuran ce that provides coverage 
to renters and other vehicle occupants for loss 
of, or damage to, personal effects in the rental 
car during the rental period, 
(4) roadside assistance and emergency sickness 
protection insurance, or   
 
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(5) any other coverage designat ed by the Insurance 
Commissioner. 
A car rental limited lines license issued to a rental or leasing 
company shall authorize any employee or authorized representative of 
the rental or leasing company to sell or offer coverage at each 
location at which the re ntal or leasing company operates.  Employees 
or authorized representatives are not required to be individually 
licensed; 
4.  Credit - credit life, credit disability, credit property, 
credit unemployment, involuntary unemployment, mortgage life, 
mortgage guaranty, mortgage disability, guaranteed automobile 
protection insurance, or any other form of insurance offered in 
connection with an extension of credit that is limited to partially 
or wholly extinguishing that credit obligation and that is 
designated by the Insurance Commissioner as limited line credit 
insurance; 
5.  Surety - insurance or bond that covers obligations to pay 
the debts of, or answer for the default of another, including 
faithlessness in a position of public or private trust.  For purpose 
of limited line licensing, surety does not include surety bail 
bonds; 
6.  Travel; and 
7.  Self-service storage insurance, pursuant to Section 2 of 
this act 1435.20a of this title; and   
 
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8.  Motor Service Club limited lines producer, pursuant to 
Sections 3101 et seq. of this title. 
B.  1.  An insurance producer or limited lines producer may 
solicit applications for and issue travel accident policies or 
baggage insurance by means of mechanical vending machines supervised 
by the insurance producer or limited lines producer only if the 
Insurance Commissioner shall determine that the form of policy to be 
sold is reasonably suited for sale and issuance through vending 
machines, that use of vending machines for the sale of policies 
would be of convenience to the public , and that the type of vending 
machine to be used is reasonably suitable and practical for the sale 
and issuance of policies.  Policies so sold do not have to be 
countersigned. 
2.  The Commissioner shall issue to the insurance agent or 
limited insurance re presentative a special vending machine license 
for each such machine to be used.  The license shall specify the 
name and address of the insurer and licensee, the kind of insurance 
and type of policy to be sold, and the place where the machine is to 
be in operation.  The license shall expire, be renewable, and be 
suspended or revoked coincidentally with the insurance agent license 
or limited representative license of the licensee.  The license fee 
for each vending machine shall be that stated in the provisio ns of 
Section 1435.23 of this title.  Proof of existence of the license   
 
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shall be displayed on or about each machine in such manner as the 
Commissioner may reasonably require. 
SECTION 12.     AMENDATORY     36 O.S. 2011, Section 1445, is 
amended to read as follows: 
Section 1445.  A.  All insurance charges or premiums collected 
by an administrator for an insurer or trust and all return premiums 
received from the insurer or trust shall be held by the 
administrator in a fiduciary capacity.  The se funds shall be 
immediately remitted to the person entitled to the funds or shall be 
deposited promptly in a fiduciary bank account established and 
maintained by the administrator. 
B.  If charges or premiums deposited in a fiduciary account have 
been collected for more than one insurer or trust, the administrator 
shall keep records showing the deposits to and withdrawals from the 
account for each insurer or trust.  The administrator, upon request 
of an insurer or trust, shall furnish copies of the records 
pertaining to deposits to and withdrawals from the account for that 
insurer or trust. 
C.  The administrator shall not pay any claim by withdrawals 
from a fiduciary account unless provisions for said withdrawals are 
included in the written agreement betwee n the insurer or trust and 
the administrator.  The written agreement shall authorize 
withdrawals by the administrator from the fiduciary account only 
for:   
 
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1.  remittance to an insurer or trust entitled to a remittance; 
or 
2.  deposit in an account maintain ed in the name of an insurer 
or trust; or 
3.  transfer to and deposit in an account established for 
payment of claims, as provided for b y subsection D of this section; 
or 
4.  payment to a group policyholder for remittance to the 
insurer or trust entitled t o such remittance; or 
5.  payment of commission, fees, or charges to the 
administrator; or 
6.  remittance of return premiums to the pers on entitled to such 
return premiums. 
D.  All claims paid by the administrator from funds collected on 
behalf of the insurer or trust shall be paid on drafts or, checks or 
electronic payment authorized by the insurer or trust. 
SECTION 13.    AMENDATORY     36 O.S. 2011, Section 1450, as 
amended by Section 6, Chapter 294, O.S.L. 2019 (36 O.S. Supp. 2020, 
Section 1450), is amended to read as follows: 
Section 1450.  A.  No person shall act as or present himself or 
herself to be an administrato r, as defined by the provisions of the 
Third-party Administrator Act, in this state, unless the person 
holds a valid license as an administrator which is issued by the 
Insurance Commissioner.   
 
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B.  An administrator shall not be eligible for a nonresident 
administrator license under this section if the administrator does 
not hold a home state certificate of authority or licens e in a state 
that has adopted the Third -party Administrator Act or that applies 
substantially similar provisions as are contained in the Third-party 
Administrator Act to that administrator.  If the Third -party 
Administrator Act in the administrator ’s home state does not extend 
to stop-loss insurance, but if the home state otherwise applies 
substantially similar provisions as are contained in the Third-party 
Administrator Act to that administrator, then that omission shall 
not operate to disqualify the admin istrator from receiving a 
nonresident administrator license in this state. 
1.  “Home state” means the United States jurisdiction that ha s 
adopted the Third-party Administrator Act or a substantially similar 
law governing third-party administrators and whic h has been 
designated by the administrator as its principal regulator.  The 
administrator may designate either its state of incorporatio n or its 
principal place of business within the United States if that 
jurisdiction has adopted the Third -party Administrator Act or a 
substantially similar law governing third -party administrators.  If 
neither the administrator ’s state of incorporation nor its principal 
place of business within the United States has adopted the Third -
party Administrator Act or a substantial ly similar law governing 
third-party administrators, then the third -party administrator shall   
 
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designate a United States jurisdiction in which it does business and 
which has adopted the Third -party Administrator Act or a 
substantially similar law governing third-party administrators.  For 
purposes of this definition paragraph, “United States jurisdiction ” 
means the District of Columbia or a state or territory of the United 
States. 
2.  “Nonresident administrator ” means a person who is applying 
for licensure or is licensed in any state other than the 
administrator’s home state. 
C.  In the case of a partnership which has been licensed, each 
general partner shall be named in the license licensed and shall 
qualify therefore as though an individual licensee.  The 
Commissioner shall charge a full additional license fee and a 
separate license shall be issued for each individual so named in 
such a license.  The partnership shall notify the Commissioner 
within fifteen (15) thirty (30) days if any individual licensed on 
its behalf has been terminated, or is no longer associated with or 
employed by the partnership.  Any entity or partnership person 
making application as an administrator or currently licensed as 
administrators an administrator under the Third-party Administrators 
Act shall provide a National Association of Insurance Commissioner 
(NAIC) Biographical Affidavits Affidavit and a comprehensive r eview 
of the background report by an independent third -party NAIC-approved   
 
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vendor as required for domestic insurers purs uant to the insurance 
laws of this state. 
D.  An application for an administrator ’s license shall be in a 
form prescribed by the Commiss ioner and shall be accompanied by a 
fee of One Hundred Dollars ($100.00).  This fee shall not be 
refundable if the appli cation is denied or refused for any reason by 
either the applicant or the Commissioner. 
E.  The administrator ’s license shall continue i n force no 
longer than twelve (12) months from the original month of issuance.  
Upon filing a renewal form prescribed by the Commissioner, 
accompanied by a fee of One Hundred Dollars ($100.00), the license 
may be renewed annually for a one -year term.  Late application for 
renewal of a license shall require a fee of double the amount of the 
original license fee.  The adminis trator shall submit, together with 
the application for renewal, a list of the names and addresses of 
the persons with whom the administr ator has contracted in accordance 
with Section 1443 of this title.  The Commissioner shall hold this 
information confidential except as provided in Section 1443 of this 
title. 
F.  1.  The administrator ’s license shall be issued or renewed 
by the Commissioner unless, after notice and opportunity for 
hearing, the Commissioner determines that the administrator is not 
competent, trustworthy, or financially responsible, or has had any 
insurance license denied for cause by any state, has been convicted   
 
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or has pleaded guilty or nolo contendere to any felony or to a 
misdemeanor involving moral turpitude or dishonesty. 
2.  The administrator shall report to the Insurance Commissioner 
any administrative or criminal action taken against the 
administrator in another juri sdiction or by another governmental 
agency in this state within thirty (30) calendar days of the final 
disposition of the matter.  This report shall include a copy of the 
order, consent to order, copy of any payment required as a result of 
the administrative or criminal action, or other relevant legal 
documents. 
3.  Any entity making application to the Oklahoma Insurance 
Department as a third-party administrator (TPA) or within thirty 
(30) days of a change for a licensed TPA shall provide current 
National Association of Insurance Commissioners (NAIC) Biographical 
Affidavits and independent third -party background reports from a 
NAIC-approved vendor on behalf of all officers, directors and key 
managerial personnel of the TPA, and individuals with a ten percent 
(10%) or more beneficial ownership in the TPA and the TPA ’s ultimate 
controlling person (affiant) as required for insur ers pursuant to 
the laws of this state. 
G.  After notice and opportunity for hearing, and upon 
determining that the administrator has vi olated any of the 
provisions of the Oklahoma Insurance Code or upon finding reasons 
for which the issuance or nonrenewal of such license could have been   
 
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denied, the Commissioner may either suspend or revoke an 
administrator’s license or assess a civil pena lty of not more than 
Five Thousand Dollars ($5,000.00) for each occurrence.  The payment 
of the penalty may be enforced in the same manner as civil judgments 
may be enforced. 
H.  Any person who is acting as or presenting himself or herself 
to be an administrator without a valid license shall be subject, 
upon conviction, to a fine of not less than One Thousand Dollars 
($1,000.00) nor more than Ten Thousand Dollars ($10,000.00) for each 
occurrence.  This fine shall be in addition to any other penalties 
which may be imposed for violations of the Oklahoma Insurance Code 
or other laws of this state. 
I.  Except as provided for in subsections F and G of this 
section, any person convicted of violating any provisions of the 
Third-party Administrator Act shall be guil ty of a misdemeanor and 
shall be subject to a fine of not more than One Thousand Dollars 
($1,000.00). 
SECTION 14.     AMENDATORY     36 O.S. 2011, Section 2004, is 
amended to read as follows: 
Section 2004. As used in the Oklahoma Property and Casualty 
Insurance Guaranty Association Act: 
1.  “Affiliate” means a person who directly or indirectly, 
through one or more intermediaries, controls, is controlled by, or 
is under common control with another person on December 31 of the   
 
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year next preceding the date the insurer becomes an insolvent 
insurer; 
2.  “Association” means the Oklahoma Property and Casualty 
Insurance Guaranty Association as created in Section 2005 of this 
title; 
3.  “Assumed claims transaction ” means: 
a. policy obligations that have been assumed by the 
insolvent insurer, prior to the entry of a final 
order of liquidation, pursuant to a plan, appr oved by 
a domestic commissioner of the assuming insurer, 
which transfers the direct policy obligations and 
future policy renewals from one insurer to another 
insurer, or 
b. an assumption reinsurance transaction in which all of 
the following have occurred: 
(1) the insolvent insurer assumed, prior to the 
entry of a final order of liquidation, the claim 
or policy obligations of another insurer under 
the claims or policies, 
(2) the assumption of the claim or policy 
obligations has been approved, if an approval is 
required, by the appropriate regulatory 
authorities, and   
 
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(3) as a result of the assumption, the claim or 
policy obligations became the direct obligations 
of the insolvent insurer through novation of the 
claims or policies; 
4.  “Claimant” means any person instituting a covered claim; 
provided that no person who is an affiliate of the insolvent insurer 
may be a claimant; 
5.  “Commissioner” means the Insurance Commissioner of Oklahoma; 
6.  “Control” means the possession, direct or indirect, of the 
power to direct or cause the direction of the management and 
policies of a person, whether through the ownership of voting 
securities, by contract other than a commercial contract for goods 
or nonmanagement services, or otherwise, unless the power is the 
result of an official position with or corporate office held by the 
person.  Control shall be presumed to exist if a person, directly or 
indirectly, owns, controls, holds with the power to vote, or holds 
proxies representing ten percent (10%) or more of the vot ing 
securities of any other person.  This presumption may be rebutted by 
a showing that control does not exist in fact; 
7.  “Covered claim” means: 
a. an unpaid claim, including one of unearned premiums, 
submitted by a claimant, which arises out of and is 
within the coverage and is subject to the applicable 
limits of an insurance policy to which this act   
 
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applies, if the insurer becomes an insolvent insurer 
after the effective date of this act and the policy 
was issued by the insurer, and: 
(1) the claimant or insured is a resident of this 
state at the time of the insured event, provided 
that for entities other than an individual, the 
residence of a claimant or insured is the state 
in which its principal place of business is 
located at the time of the insured e vent, or 
(2) the property from which the claim arises is 
permanently located in this state , 
b. “Covered claim” shall not include: 
(1) any amount awarded as punitive or exemplary 
damages, 
(2) any amount sought as a return of premium under 
any retrospective ratin g plan, 
(3) any amount due any reinsurer, insurer, insurance 
pool, or underwriting association, health 
maintenance organization, hospital plan 
corporation, professional health service 
corporation or self-insurer as subrogation 
recoveries, reinsurance recov eries, contribution, 
indemnification or otherwise.  No claim for any 
amount due any reinsurer, insurer, insurance   
 
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pool, or underwriting association, health 
maintenance organization, hospital plan 
corporation, professional health service 
corporation or self-insurer may be asserted 
against a person insured under a policy issued by 
an insolvent insurer other than to the extent the 
claim exceeds the association obligation 
limitations set for in S ection 2007 of this 
title, 
(4) any claims excluded pursuant to Sec tion 15 of 
this act due to the high net worth of an insured, 
(5) any first party claims by an insured that is an 
affiliate of the insolvent company, 
(6) any fee or other amount relating to g oods or 
services sought by or on behalf of any attorney 
or other provider of goods and services retained 
by the insolvent insurer or an insured prior to 
the date it was determined to be insolvent, 
(7) any fee or other amount sought by or on behalf of 
any attorney or other provider of goods and 
services retained by any in sured or claimant in 
connection with the assertion or prosecution of 
any claim, covered or otherwise, against the 
Association,   
 
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(8) any claims for interest, or 
(9) any claim filed with the as sociation or a 
liquidator for protection afforded under the 
policy of the insured for incurred -but-not-
reported losses, or 
(10) notwithstanding any other provision of this act 
or any other law to the contrary, a claim that is 
filed with the association on a date that is 
later than eighteen (18) months after the date of 
the order of liquidation or that is unknown and 
unreported as of said date; provided, however, 
that this shall not include any claim for 
workers’ compensation benefits pursuant to Title 
85A of the Oklahoma Statutes and the applicable 
rules of OAC Title 810 ; 
8. “Insolvent insurer” means an insurer that is licensed to 
transact insurance in this state either at the time the policy was 
issued, when the obligation with respect to the covered claim was 
assumed under an assumed claims transaction, or when the insu red 
event occurred and against whom a final order of liquidation has 
been entered after the effective date of this act with a finding of 
insolvency by a court of competent jurisdiction in th e state of 
domicile of the insurer;   
 
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9. “Insured” means any named insured, any additional insured, 
any vendor, lessor or any other party identified as an insured under 
the policy; 
10.  a. “Member insurer” means any person who: 
(1) writes any kind of insura nce to which the 
Oklahoma Property and Casualty Insurance Guaranty 
Association Act applies pursuant to Section 2003 
of this title, including the exchange of 
reciprocal or inter-insurance contracts, and 
(2) is licensed to transact insurance in this state, 
except those insurers enumerated in Section 110 
of this title or those insurers that are 
otherwise exempted by law or order of the 
Commissioner. 
b. An insurer shall cease to be a member insurer 
effective on the day following the termination or 
expiration of its license to transact the kinds of 
insurance to which the Oklah oma Property and Casualty 
Insurance Guaranty Association Act applies; however, 
the insurer shall be liable as a member insurer for 
any and all obligations, including but not limited to 
obligations for assessments levied after the 
termination or expiration, which relate to any insurer 
that becomes an insolvent insurer prior to the   
 
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termination or expiration of the license of the 
insurer; 
11.  “Net direct written premiums ” means direct gross pre miums 
written in this state on insurance policies to which this ac t 
applies, including but not limited to policy and membership fees, 
less the following amounts: 
a. return premiums, 
b. premiums on policies not taken, and 
c. dividends paid or credited to po licyholders on direct 
business.  “Net direct written premiums ” does not 
include premiums on contracts between insurers or 
reinsurers; 
12.  “Novation” means that the assumed claim or policy 
obligations became the direct obligations of the insolvent insurer 
through consent of the policyholder and that thereafter the ceding 
insurer or entity initially obligated under the claims or policies 
is released by the policyholder from pe rforming its claim or policy 
obligations.  Consent shall be express and an implied novation shall 
not be allowed for the purposes, implementation and application of 
the Oklahoma Property and Casualty Insurance Guaranty Association 
Act; 
13.  “Person” means the individual or other entities as defined 
in Section 104 of this title;   
 
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14.  “Receiver” means liquidator, rehabilitator, conservator or 
ancillary receiver, as the context requires; and 
15.  “Self-insurer” means a person who covers its liability 
through a qualified individual or group self -insurance program or 
any other formal program created for the specific purpose of 
covering liabilities typically covered by insurance. 
SECTION 15.     AMENDATORY     36 O.S. 2011, Section 2006, as 
amended by Section 1, Chapter 78, O.S.L. 2014 (36 O.S. Supp. 2020, 
Section 2006), is amended to read as follows: 
Section 2006.  A.  The business and functi ons of the Oklahoma 
Property and Casualty Insurance Guaranty Association shall be 
managed and administered by a board of twelve (12) directors 
composed of two members selected by the American Insurance 
Association who are member insurers; at the expiration of the terms 
of the members selected by the Alliance of American Insurers who are 
serving on November 1, 2 014, two members selected by the Property 
and Casualty Insurers Association of America who are member 
insurers; at the expiration of the terms of the members selected by 
the National Association of Independent Insurers who are serving on 
November 1, 2014, two members selected by the National Association 
of Mutual Insurance Companies who are member insurers; two Oklahoma 
domestic insurers who are member insurers; two nonaffiliated foreign 
or alien insurers who are member insurers; two insurance agents who 
shall serve as ex officio members on the board domestic, foreign and   
 
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alien insurers who are member insurers, including a minimum of two 
domestic insurers, and two insurance agents who shall serve as ex 
officio members.  In determining candidates to fill the member 
insurer positions, the board shall consider whether all insurers are 
fairly represented, including workers ’ compensation insurers and 
other property and casualty insurers .  One of the ex officio members 
shall be the Executive Director of the Indepen dent Insurance Agents 
of Oklahoma, Inc.; the other ex officio member shall be a licensed, 
resident property and casualty insurance agent chosen by th e 
Governor.  Each member of the board of directors shall designate a 
full-time salaried employee to represe nt it on the board of 
directors.  Each member except for the ex officio members shall 
serve for a term of two (2) years.  The ex officio member who i s 
appointed by the Governor shall serve at the pleasure of the 
Governor.  Each appointed member insurer rep resentative may 
designate an alternate representative to represent the insurer at 
any meeting of the board.  Any person serving as an alternate 
representative shall, while serving, have all the powers and 
responsibilities of the appointed insurer represent ative. The 
members of the board of directors except for the ex officio members 
shall be subject to approval by the Insurance Commissioner.  
Vacancies on the board except for the ex officio members shall be 
filled for the remaining period of the term by a majority vote of 
the remaining board members, subject to the approval of the   
 
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Commissioner.  If no members are selected and appointed within sixty 
(60) days after the effective date of this act, the Commissioner may 
appoint the initial members of the board of directors. 
B.  In approving selections to the board, the Commissioner shall 
consider, among other things, whether all member insurers are fairly 
represented. 
C.  Members of the board shall serve without compensation but 
may be reimbursed from the assets of the Association for expenses 
incurred by them as members of the board of directors. 
SECTION 16.     AMENDATORY     36 O.S. 2011, Section 2007, is 
amended to read as follows: 
Section 2007.  A.  The Oklahoma Property and Casualty Insuran ce 
Guaranty Association shall: 
1.  Be obligated to pay the covered claims existing prior to the 
determination of insolvency if the claims arise withi n thirty (30) 
days after the determination of insolvency, or before the policy 
expiration date if less than thirty (30) days after the 
determination, or before the insured replaces the policy or causes 
its cancellation, if the insured does so within thirty (30) days of 
the determination.  The obligation shall be satisfied by paying to 
the claimant an amount as follows: 
a. the full amount of a covered claim for benefits under 
a workers’ compensation insurance coverage,   
 
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b. an amount not exceeding Ten Thousand Dollars 
($10,000.00) per policy for a covered claim for the 
return of unearned premium, and 
c. an amount not exceeding One Hundred Fifty Thousand 
Dollars ($150,000.00) per claimant for all other 
covered claims. 
In no event shall the Association be obligat ed to pay a claimant 
an amount in excess of the obligation of the insolvent insurer under 
the policy or coverage from which the claim arises or in excess of 
the limits of the obligation of the Association existing on the date 
on which the order of liquidat ion is filed with the court clerk; 
2.  Any obligation of the association to defend an insured shall 
cease upon the payment or tender by the association of an amount 
equal to the lesser of the covered claim obligation limit of the 
association or the applica ble policy limit; 
3.  Be deemed the insurer to the extent of the obligations on 
covered claims and to that extent subject to the limitations 
provided in the Oklahoma Property and Casualty Insurance Guaranty 
Association Act shall As payor of last resort, have all rights, 
duties and obligations of the insolvent insurer as if the insurer 
had not become insolvent , including, but not limited to, the right 
to pursue and retain salvage and subrogation recoverable on covered 
claim obligations to the extent paid by the association.  The   
 
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association shall not be deemed the insolvent insurer for the 
purpose of conferring j urisdiction; 
4.  Allocate claims paid and expenses incurred among the three 
accounts set out in Section 2005 of this title separately, and 
assess member insurers separately for each account amounts necessary 
to pay the obligations of the Association under this section 
subsequent to a member insurer becoming an insolvent insurer, the 
expenses of handling covered claims subsequent to an insolvency, and 
other expenses authorized by the Oklahoma Property and Casualty 
Insurance Guaranty Association Act, Sections 2001 through 2020 of 
this title and Sections 14 2020.1 and 15 2020.2 of this act title.  
The assessments of each member insurer shall be in the prop ortion 
that the net direct written premiums of the member insurer for the 
calendar year preceding the asses sment on the kinds of insurance in 
the account bear to the net direct written premiums of all 
participating insurers for the calendar year preceding the 
assessment on the kinds of insurance in the account.  Each member 
insurer shall be notified in writing of the assessment not later 
than thirty (30) days before it is due.  No member insurer may be 
assessed in any year an amount greater than two percent (2%) of the 
net direct written premiums of that member or one percent (1%) of 
that surplus of the member i nsurer as regards policyholders for the 
calendar year preceding the assessment on the kinds of insurance in 
the account, whichever is less.  If the m aximum assessment, together   
 
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with the other assets of the Association, does not provide in any 
one (1) year in any account an amount sufficient to make all 
necessary payments from that account, the funds available may be 
prorated and the unpaid portion shal l be paid as soon thereafter as 
funds become available.  The Association shall pay claims in any 
order which it deems reasonable, including the payment of claims as 
the claims are received from the claimants or in groups or 
categories of claims.  The Assoc iation may exempt or defer, in whole 
or in part, the assessment of any member insurer, if the assessment 
would cause the financial statement of the member insurer to reflect 
amounts of capital or surplus less than the minimum amounts required 
for a certificate of authority by any jurisdiction in which the 
member insurer is authorized to transact insurance.  Dur ing the 
period of deferment, no dividends shall be paid to shareholders or 
policyholders.  Deferred assessments shall be paid when the payments 
will not reduce capital or surplus below required minimums.  The 
payments may be refunded to those companies rec eiving larger 
assessments by virtue of the deferment, or, at the election of any 
company credited against future assessments.  Each member insurer 
serving as a servicing facility may set off against any assessment 
authorized payments made on covered claims and expenses incurred in 
the payment of covered claims by a member insurer if they are 
chargeable to the account for which the assessment is made;   
 
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5. Investigate claims brought against the Association and 
adjust, compromise, settle and pay covered claims to the extent of 
the obligation of the Association and deny all other claims.  The 
Association shall pay claims in any order that it may deem 
reasonable, including, but not limited to, the payment of claims as 
they are received from claimants or in groups of categories of 
claims.  The Association shall have the right to select and to 
direct legal counsel under liability insurance policies for the 
defense of covered claims; 
6.  Notify claimants in this state as deemed necessary by the 
Commissioner and upon the request of the Commissioner, to the extent 
records are available to the Association .  Notification may include, 
but shall not be limited to, a le gal posting on the website of the 
Association; 
7. a. Handle claims through employees or through one or more 
insurers or other persons incorporated and resident in 
the State of Oklahoma designated as servicing 
facilities.  Designation of a servicing facilit y is 
subject to approval of the Commissioner, but such 
designation may be declined by a member insurer. 
b. The Association shall have the right to review and 
contest as set forth in this paragraph, settlements, 
releases, compromises, waivers and judgments to which 
the insolvent insurer or its insureds were parties   
 
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prior to the entry of the order of liquidation.  In an 
action to enforce settlements, releases and judgments 
to which the insolvent insurer or its insureds were 
parties prior to the entry of the o rder of 
liquidation, the Association shall have the right to 
assert the following defenses: 
(1) the Association shall not be bound by a 
settlement, release, compromise or waiver 
executed by an insured or the insurer, or any 
judgment entered against the ins ured or the 
insurer by consent or through a failure to 
exhaust all appeals, if the settlement, release, 
compromise waiver or judgment was: 
(a) executed or entered within one hundred 
twenty (120) days prior to the entry of an 
order of liquidation, and the i nsured or the 
insurer did not use reasonable care in 
entering into the settlement, release, 
compromise, waiver or judgment, or did not 
pursue all reasonable appeals of an adverse 
judgment, or 
(b) executed by or taken against an insured or 
the insurer based on default, fraud,   
 
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collusion or the failure of the insurer to 
defend, 
(2) if a court of competent jurisdiction finds that 
the Association is not bound by a settlement, 
release, compromise, waiver or judgment for the 
releases provided for in division (1) o f 
subparagraph b of this paragraph, the settlement, 
release, compromise, waiver or judgment shall be 
set aside and the Association shall be permitted 
to defend any covered claim on the merits.  The 
settlement, release, compromise, waiver or 
judgment shall not be considered as evidence of 
liability in connection wit h any claim brought 
against the Association or any other party 
pursuant to the Oklahoma Property and Casualty 
Insurance Guaranty Association Act, and 
(3) the Association shall have the right to as sert 
any statutory defenses or rights of offset 
against any settlement, release, compromise or 
waiver executed by an insured or the insurer, or 
any judgment taken against the insured or the 
insurer. 
c. As to any covered claims arising from a judgment under 
any decision, verdict or finding based on the default   
 
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of the insolvent insurer or its failure to defend, the 
Association, either on its own behalf or on behalf of 
an insured, may apply to have the judgment, order, 
decision, verdict or finding set aside by the same 
court or administrator that entered the judgment, 
claim, decision, verdict or finding and shall be 
permitted to defend on the merits; 
8.  Reimburse each servicing facility for obligations of the 
Association paid by the facility and for reasonable expenses 
incurred by the facility while handling claims on behalf of the 
Association and pay the other expenses of the Association authorized 
by the Oklahoma Property and Casualty Insurance Guaranty Association 
Act; and 
9.  Have standing to appear before any court of this state which 
has jurisdiction over an impai red or insolvent insurer for whom the 
Association is or may become obligated pursuant to the provisions of 
the Oklahoma Property and Casualty Insurance Guaranty Association 
Act.  Standing shall ex tend to all matters germane to the powers and 
duties of the Association including, but not limited to, proposals 
for rehabilitation, acquisition, merger, reinsuring, or guaranteeing 
the covered policies of the impaired or insolvent insurer, and the 
determination of covered policies and contractual obligations of th e 
impaired or insolvent insurer ; and   
 
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10.  Notwithstanding any other provision of the Oklahoma 
Property and Casualty Insurance Guaranty Association Act , an 
insurance policy issued by a member insur er and later allocated, 
transferred, assumed by or otherwise made the sole responsibility of 
another insurer pursuant to any provision of law providing for the 
division of an insurance company, or the statutory assumption or 
transfer of designated policies under which there is no remaining 
obligation to the transfe rring entity, shall be considered to have 
been issued by a member insurer which is an insolvent insurer for 
the purposes of this Act in the event that the insurer to which the 
policy has been allo cated, transferred, assumed or otherwise made 
the sole responsibility of is placed in liquidation.  An insurance 
policy that was issued by an insurer who is not a member insurer and 
subsequently allocated, transferred, assumed by or otherwise made 
the sole responsibility of a member insurer under any provision of 
law providing for the division of an insurance company shall not be 
considered to have been issued by a member insurer pursuant to this 
Act. 
B.  The Association may: 
1.  Employ or retain persons as are necessary to handle claims 
and perform other duties of the Association; 
2.  Borrow funds necessary to effect the purposes of the 
Oklahoma Property and Casualty Insurance Guaranty Association Act in 
accordance with the plan of operation;   
 
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3.  Sue or be sued; 
4.  Negotiate and become a party to contracts as are n ecessary 
to carry out the purpose of the Oklahoma Property and Casualty 
Insurance Guaranty Association Act; 
5.  Refund to member insurers in proportion to the contribution 
of each member insurer t hat amount by which the assets of the 
Association exceed its liabilities, if at the end of any calendar 
year the board of directors finds that the assets of the Association 
exceed the liabilities as estimated by the board of directors for 
the coming year; 
6.  Lend monies to an insurer declared to be impaired by the 
Commissioner.  The Association, with approval of the Commissioner, 
shall approve the amount, length and terms of the loan.  “Impaired 
Insurer” for purposes of this paragraph section shall mean an 
insurer potentially unable to fulfill its contractual obligations, 
but shall not mean an insolvent insurer; 
7.  Perform other acts as are necessary or proper to effectuate 
the purpose of the Oklahoma Property and C asualty Insurance Guaranty 
Association Act; 
8. Intervene as a party in interest in any supervision, 
conservation, liquidation, rehabilitation, impairment or 
receivership in which policyholders ’ interests and interests of the 
Association may be or are affe cted; and   
 
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9.  Be designated or may contra ct as a servicing facility for 
any entity which may be recommended by the board of directors of the 
Association and shall be approved by the Commissioner. 
SECTION 17.     AMENDATORY     36 O.S. 2011, Section 2008, is 
amended to read as fol lows: 
Section 2008. A.  The Oklahoma Property and Casualty Insurance 
Guaranty Association shall submit to the Commissioner a plan of 
operation and any amendments thereto necessary or suitable to assure 
the fair, reasonable and equ itable administration of t he 
Association.  The plan of operation and any amendments thereto shall 
become effective upon approval in writing by the Commissioner. 
B.  If the Association fails to submit a suitable plan of 
operation within ninety (90) days fol lowing the effective date of 
this act June 27, 1980, or if at any time thereafter the Association 
fails to submit suitable amendments to the plan, the Commissioner 
shall, after notice and hearing, adopt and promulgate reasonable 
rules as are necessary or advisable to effectuate the provisions of 
this act Section 2001 et seq. of this title .  Any rules promulgated 
shall continue in force until modified by the Commissioner or 
superseded by a plan submitted by the Association and approved by 
the Commissioner.  All member insurers shall comply with the plan of 
operation. 
C.  The plan of operation shall:   
 
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1.  Establish the procedures whereby all the powers and duties 
of the Association under this act will be performed; 
2.  Establish procedures for handling assets of the Association; 
3.  Require the amount and method of reimbursing members of the 
board of directors under Section 2006 of this title; 
4.  Establish procedures by which claims may be filed with the 
Association and establish acceptable forms of proof of covered 
claims; 
5.  Establish regular places and tim es for meetings of the boa rd 
of directors; 
6.  Require that the written procedures be established for 
records to be kept of all financial transactions of the Association, 
its agents and the board of directors; 
7.  Provide that any m ember insurer aggrieved by any final 
action or decision of the Association may appeal to the Commissioner 
within thirty (30) days after the action or decision; 
8.  Establish the procedures whereby selections for the board of 
directors will be submitted to the Commissioner; and 
9. Contain additional provi sions necessary or proper for the 
execution of the powers and duties of the Association. 
D.  The plan of operation may provide that any or all powers and 
duties of the Association, except those under paragr aph 3 of 
subsection A and paragraph 2 of subsectio n B of Section 2007 of this 
title, are delegated to a corporation, association or other   
 
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organization incorporated and resident in the State of Oklahoma 
which performs or will perform functions similar to th ose of this 
Association, or its equivalent.  The corporation, association or 
organization shall be reimbursed as a servicing facility would be 
reimbursed and shall be paid for its performance of any other 
functions of the Association.  A delegation under t his subsection 
shall take effect only with the app roval of both the board of 
directors and the Commissioner, and may be made only to a 
corporation, association or organization which extends protection 
not substantially less favorable and effective than tha t provided by 
this act Section 2001 et seq. of thi s title. 
SECTION 18.     AMENDATORY     36 O.S. 2011 , Section 2023, as 
amended by Section 2, Chapter 384, O.S.L. 2019 (36 O.S. Supp. 2020, 
Section 2023), is amended to read as follows: 
Section 2023.  A.  There is created a nonp rofit legal entity to 
be known as the Oklahoma Life and Health Insurance Guaranty 
Association.  All member insurers shall be and remain members of the 
Association as a condition of their authority to transact insurance 
as a or health maintenance organizati on business in this state. 
B.  The Association shall perform its functions under a plan of 
operation established and approved in accordance with this act and 
shall exercise its powers through the Board of Directors est ablished 
in this act.  For purposes of administration and assessment, the 
Association shall maintain three accounts:   
 
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1. The health account; 
2.  The life insurance account; and 
3.  The annuity account. 
C.  The Association shall come under the immediate sup ervision 
of the Insurance Commissioner and shall be subject to the applicable 
provisions of the insurance laws of this state. 
SECTION 19.     AMENDATORY     36 O.S. 2011, Section 3101, is 
amended to read as follows: 
Section 3101.  The words and phrases as As used in this act, 
unless a different meaning is plainly required by the context, shall 
have the following meanings : 
1.  “Commissioner” means the Commissioner of Insurance, his or 
her assistants or deputies, or other persons authorized t o act for 
him. or her; 
2.  “Company” means any person, firm, copartnership, company, 
association or corporation engaged in selling, furnishing or 
procuring, either as principal or agent producer, for a 
consideration, motor club service .; 
3.  “Agent” “Producer” means a limited insurance represe ntative 
who solicits the purchase of service co ntracts or transmits for 
another any such contract, or application therefor, to or from the 
company, or acts or aids in any manner in the delivery or 
negotiation of any su ch contract, or in the renewal or cont inuance   
 
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thereof.  This, however, shall not incl ude any person performing 
only work of a clerical nature in the office of the motor club .; 
4.  “Towing service” means any act by a company which consists 
of towing or moving a motor vehicle from one place to a nother under 
other than its own power .; 
5.  “Emergency road service” means any act by a company to 
adjust, repair or replace the equipment, tires or mechanical parts 
of a motor vehicle so it may operate under its own p ower; or 
reimbursement of expenses inc urred by a member when his or her motor 
vehicle is unable to operate under its own power .; 
6.  “Insurance service” means any act to sell or give to the 
holder of a service contract or as a result of membership in or 
affiliation with a company a policy of i nsurance covering the holder 
for liability or loss for personal injury or property damage 
resulting from the ownership, maintenance, operation or use of a 
motor vehicle.; 
7.  “Bail bond service” means any act by a comp any to furnish or 
procure a cash depos it, bond or other undertaking required by law 
for any person accused of a law violation of this state, pending the 
trial.; 
8.  “Discount service” means any act by a company resulting in 
special discounts, rebates or re ductions of price on gasoline, oil, 
repairs, insurance, parts, accessories or service for motor vehicles 
to holders of service contracts .;   
 
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9.  “Financial service” means any act by a company to loan or 
otherwise advance monies, with or without security, to a service 
contract holder.; 
10.  “Buying and selling service ” means any act by a comp any to 
aid the holder of a service contract in the purchase or sale of an 
automobile.; 
11.  “Theft service” means any act by a company to locate, 
identify or recover a sto len or missing motor vehicle owned or 
controlled by the holder of a service contract or to detect or 
apprehend the person guilty of such theft .; 
12.  “Map service” means any act by a company to furnish road 
maps without cost to holders of service contracts .; 
13.  “Touring service” means any act by a company to furnish 
touring information w ithout cost to holders of service contracts .; 
14.  “Legal service” means any act by a company to furnish to a 
service contract holder, wit hout cost, the services of an att orney.; 
15.  “Motor club service” means the rendering, furnishing or 
procuring of, or reimbursement for, towing service, emergency road 
service, insurance service, bail bond service, legal service, 
discount service, financi al service, buying and selling se rvice, 
theft service, map service, tou ring service, or any three or more 
thereof, to any person, in connection with the ownership, operation, 
use or maintenance of a motor vehicle by such person , that has 
membership, for consideration.; and   
 
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16.  “Service contract” means any written agreement w hereby any 
company, for a consideration, promis es to render, furnish or procure 
for any person motor club service. 
SECTION 20.     AMENDATORY     36 O.S. 2011, Section 3105, is 
amended to read as follo ws: 
Section 3105.  A.  Each motor serv ice club operating in this 
state pursuant to ce rtificate of authority issued hereunder shall 
file with the Commissioner, within ten (10) days of the date of 
employment, a notice of appo intment of any agent limited lines 
producer, resident or nonresident, a ppointed by the automobile club 
to sell memberships in the motor service club to the public.  This 
notification shall be upon such form as the Commissioner may 
prescribe and shall conta in the name, address, age, sex, a nd Social 
Security number of such club agent producer, and shall also contain 
proof satisfactory to the Commissioner that such applicant is not 
less than eighteen (18) years of age, is of good reputation, and has 
received training from the club or is other wise qualified in the 
field of motor service club service contracts and knowledgeable of 
the laws of this state pertaining thereto.  Upon termination of any 
agent’s employment by the motor service club, such motor service 
club shall notify the Commissioner , in writing, within five (5) days 
of such termination. 
B.  A registration licensing fee for agents limited lines 
producers, resident or nonresident, shall be Twenty Dollars ($20.00)   
 
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annually, and such registration shall ex pire on July 1 of each year 
unless sooner revoked or suspended as provi ded for in this section 
Forty Dollars ($40.00) biennially. 
C.  Upon notice and hearing, the Commissioner may suspend for 
not over twelve (12) months , censure, revoke, or refuse to renew any 
agent’s license of a producer if he finds as to the licensee that 
any one or more of the following causes exist: 
1.  Any violation of or noncompliance with any provision of this 
act; 
2.  Obtaining or attempting to obtain any such license through 
misrepresentation or fraud; 
3.  Oral or written misrepresentation of the ter ms, conditions, 
benefits, or privileges of any motor service club service contract 
issued or to be issued by the motor service club he represents or 
any other motor service club; 
4.  Misappropriation or conversion to h is own use or illegal 
holding of monies, belonging to members or others, received in the 
conduct of business under his license; 
5.  Pleading nolo contendere or guilty to a felony or conviction 
by final judgment of a felony; 
6.  Demonstration of incompetenc e sufficient in the opinion of 
the Commissioner to make the agent producer a source of injury and 
loss to the public; 
7.  Fraudulent or dishonest practices;   
 
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8.  Willful solicitation of membership from an individual who is 
or has been a member of another mo tor service club by giving said 
person credit for his years of membership with the ot her motor 
service club; 
9.  Waiving the enrollment fee or otherwise reducing the usual 
fees and charges for a new member when soliciting membership from an 
individual who is or has been a member of another mot or service 
club. 
D.  In addition to the penalti es provided for in this section, a 
fine of not less than One Hundred Dollars ($100.00) nor more than 
One Thousand Dollars ($1,000.00) for each occurrence may be levied. 
SECTION 21.     AMENDATORY     36 O.S. 2011, Section 3108, is 
amended to read as follows: 
Section 3108.  A motor service club or an officer or agent 
producer thereof shall not in any manner misrepresent the terms, 
benefits or privileges of a ny service contract issued or to be 
issued by it or by another motor service club. 
SECTION 22.     AMENDATORY     36 O.S. 2011, Section 3639.1, as 
amended by Section 11, Chapter 44, O.S.L. 2012 (36 O.S. Supp. 2020, 
Section 3639.1), is amen ded to read as follows: 
Section 3639.1.  A.  No insurer shall cancel, refuse to renew or 
increase the premium of a homeowner ’s insurance policy or any other 
personal residential insurance coverage, which has been in effect 
more than forty-five (45) days, solely because the insured filed a   
 
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first claim against the policy.  The provisions of this section 
shall not be construed to prevent the cancellation, nonrenewal or 
increase in premium of a homeowner ’s insurance policy for the 
following reasons: 
1.  Nonpayment of premium; 
2.  Discovery of fraud or material misrepresentation in the 
procurement of the insurance or with respect to any claims submitted 
thereunder; 
3.  Discovery of willful or reckless acts or omissions on the 
part of the named insured which incre ase any hazard insured against; 
4.  A change in the risk which substantially increases any 
hazard insured against after insurance coverage has been issued or 
renewed; 
5.  Violation of any local fire, health, safety, building, or 
construction regulation or ordinance with respect to any insured 
property or the occupancy thereof which substantially increases any 
hazard insured against; 
6.  A determination by the Insurance Commissioner that the 
continuation of the policy would place the insurer in violation of 
the insurance laws of this state; or 
7.  Conviction of the named insured of a crime having as one of 
its necessary elements an act increasing any hazard insured against. 
B.  An insurer shall give to the named insured at the mailing 
address shown on a homeo wner’s policy, a written renewal notic e that   
 
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shall include new premium, new d eductible, new limits or coverage at 
least thirty (30) days prior to the expiration date of the policy.  
If the insurer fails to provide such notice, the premium, 
deductible, limits and coverage provided to the named insurer prior 
to the change shall remai n in effect until notice is given or until 
the effective date of replacement coverage obtained by the named 
insured, whichever occurs first.  If notice is given by mail, the 
notice shall be deemed to have been given o n the day the notice is 
mailed.  If the insured elects not to renew, any earned premium for 
the period of extension of the terminated policy shall be calculated 
pro rata at the lower of the current or previous year ’s rate. If 
the insured accepts the renew al, the premium increase, if any, and 
other changes shall be effective the day following the prior 
policy’s expiration or anniversary date. 
C.  An insurer shall make the cancellation of a homeowner ’s 
insurance policy or any other personal residential insur ance 
coverage effective as of the date of the inception of the new 
coverage, upon receipt of notice indicating the new coverage was 
obtained for the purpose of replacing the policy.  Notice shall 
include the date of po licy inception.  If the date of inceptio n of 
the new coverage is prior to the current policy term, the date of 
cancellation shall be effective no earlier than the start of the 
current policy term.   
 
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D.  An insurer canceling a policy under subsection C of thi s 
section shall not be liable for claims arising after the date of 
cancellation. 
SECTION 23.     AMENDATORY     36 O.S. 2011, Section 4030, is 
amended to read as follows: 
Section 4030.  A.  Except as may be otherwise approved by the 
Insurance Commissioner, no single premium poli cy of life insurance 
or single premium annuity contract shall be delivered or issued for 
delivery in Oklahoma for a consideration other than cash, cashier ’s 
check, check, bank draft, money order, or premium note or electronic 
payment.  This act shall not a pply to the transfer of securities to 
an insurer pursuant to the insuring of a pension or profit sharing 
plan qualified under the Federal Internal Revenue Code. 
B.  This act shall not be held to repeal or alter any l aw now in 
effect, but shall be construed as cumulative with and supplemental 
to other laws and acts now in effect or enacted hereafter. 
SECTION 24.     AMENDATORY     36 O.S. 2011, Section 4030.1, is 
amended to read as follows: 
Section 4030.1. A.  Within ten (10) days after an insurer 
receives written notification of the d eath of a person covered by a 
policy of life insurance, the insurer shall provide to the claimant 
the necessary forms to be completed to establish proof of the death 
of the insured and, if required by the polic y, the interest of the 
claimant.  If the polic y contains a provision requiring surrender of   
 
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the policy prior to settlement, the insurer shall include a written 
statement to that effect with the forms to be completed.  Forms to 
establish proof of death and proof of the interest of the claimant 
shall be approved by the Insurance Commissioner. 
B.  An insurer shall pay the proceeds of any benefits under a 
policy of life insurance not more than thirty (30) days after the 
insurer has received proof of death of th e insured.  If the proceeds 
are not paid within this period, the insurer shall pay interest on 
the proceeds, at a rate which is not less than the current rate of 
interest on death proceeds on deposit with the insurer , from the 
date of death of the insured to the date when the proceeds are paid.  
Should the insurer hold its deposits in a noninterest bearing 
account, the rate of interest to be paid shall be the same rate of 
interest as the average United States Treasury Bill rate of the 
preceding calendar yea r, as certified to the Insurance Commissioner 
by the State Treasurer on the first regular business day in January 
of each year, plus two (2) percentage points, which shall accrue 
from the thirty-first day after recei pt of proof of loss until the 
proceeds are paid.  Payment shall be deemed to have been made on the 
date an electronic payment is made or the date a check, draft or 
other valid instrument which is equivalent to payment was placed in 
the U.S. mails in a prop erly addressed, postpaid envelope; or, i f 
not so posted, on the date of delivery of su ch instrument to the 
beneficiary.   
 
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C.  Subsection B of this section shall not apply to any life 
insurance policy issued before October 1, 1978, which contains 
specific provisions to the contrary. 
SECTION 25.     AMENDATORY     36 O.S. 2011, Section 4055.7, is 
amended to read as follows: 
Section 4055.7.  A.  1.  The Insurance Commissioner may conduct 
an examination under the Viatical Settlements Act of 2008 of a 
licensee as often as the Commission er in his or her discretion deems 
appropriate after considering the factors set forth in this 
paragraph.  In scheduling and determining the nature, scope, and 
frequency of the examinations, the Commissioner shall con sider such 
matters as the consumer compl aints, results of financial statement 
analyses and ratios, changes in management or ownership, actuarial 
opinions, report of independent certified public accountants, and 
other relevant criteria as determined by the Commissioner. 
2.  For purposes of comple ting an examination of a licensee 
under the Viatical Settlements Act of 2008, the Commissioner may 
examine or investigate any person, or the business of any person, 
insofar as the examination or investigation is, in the sole 
discretion of the Commissioner, necessary or material to the 
examination of the licensee. 
3.  In lieu of an examination under the Viatical Settlements Act 
of 2008 of any foreign or alien licensee licensed in this state, the 
Commissioner may, at th e Commissioner’s discretion, accept an   
 
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examination report on the licensee as prepared by the Commissioner 
for the licensee’s state of domicile or port -of-entry state. 
4.  As far as practical, the examination of a foreign or alien 
licensee shall be made in cooperation with the insurance superviso ry 
officials of other states in which the lice nsee transacts business. 
B.  1.  A person required to be licensed by the Viatical 
Settlements Act of 2008 shall for five (5) years for all settled 
policies and for two (2 ) years for all policies which are not 
settled retain copies of all: 
a. proposed, offered or executed contracts, purchase 
agreements, underwriting documents, policy forms, and 
applications from the date of the proposal, offer or 
execution of the contract o r purchase agreement, 
whichever is later, 
b. all checks, drafts, electronic payment or other 
evidence and documentation related to the payment, 
transfer, deposit or release of funds from the date of 
the transaction, and 
c. all other records and documents r elated to the 
requirements of the Viatic al Settlements Act of 2008. 
2.  This subsection does not relieve a person of the obligation 
to produce these documents to the Commissioner after the retention 
period has expired if the person has retained the documen ts.   
 
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3.  Records required to be retained by this subsection must be 
legible and complete and may be retained in paper, photograph, 
microprocess, magnetic, mechanical, or electronic media, or by any 
process that accurately reproduces or forms a durable mediu m for the 
reproduction of a record. 
C.  1.  Upon determining that an examination should be 
conducted, the Commissioner shall issue an examination warrant 
appointing one or more examiners to perform the examination and 
instructing them as to the scope of th e examination.  In conducting 
the examination, the examiner shall observe those guideli nes and 
procedures set forth in the Examiners Handbook adopted by the 
National Association of Insurance Commissioners (NAIC).  The 
Commissioner may also employ such othe r guidelines or procedures as 
the Commissioner may deem appropriate. 
2.  Every licensee or person from whom information is sought, 
its officers, directors and agents shall provide to the examiners 
timely, convenient and free access at all reasonable hours at its 
offices to all books, records, ac counts, papers, documents, assets 
and computer or other recordings relating to the property, assets, 
business and affairs of the licensee being examined.  The officers, 
directors, employees and agents of the licensee or person shall 
facilitate the examinat ion and aid in the examination so far as it 
is in their power to do so.  The refusal of a licensee, by its 
officers, directors, employees or agents, to submit to examination   
 
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or to comply with any reasonable written r equest of the Commissioner 
shall be grounds for suspension or refusal of, or nonrenewal of any 
license or authority held by the licensee to engage in the viatical 
settlement business or other business subject to the Commissioner ’s 
jurisdiction.  Any procee dings for suspension, revocation or refu sal 
of any license or authority shall be conduc ted in accordance with 
the Administrative Procedures Act. 
3.  The Commissioner shall have the power to issue subpoenas, to 
administer oaths and to examine under oath any person as to any 
matter pertinent to th e examination.  Upon the failure or refusal of 
a person to obey a subpoena, the Commissioner may petition a court 
of competent jurisdiction, and upon proper showing, the Court may 
enter an order compelling the witnes s to appear and testify or 
produce documentary evidence.  Failure to obey the court ord er shall 
be punishable as contempt of court. 
4.  When making an examination under the Viatical Settlements 
Act of 2008, the Commissioner may retain attorneys, appraisers , 
independent actuaries, independent cer tified public accountants or 
other professionals and specialists as examiners, the reasonable 
cost of which shall be borne by the licensee that is the subject of 
the examination. 
5.  Nothing contained in the Viatical Settlements Act of 2008 
shall be construed to limit the Commissioner’s authority to 
terminate or suspend an examination in order to pursue other legal   
 
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or regulatory action pursuant to the insurance laws of this state.  
Findings of fact and conclusions mad e pursuant to any examination 
shall be prima facie evidence in any legal or regulatory action. 
6.  Nothing contained in the Viatical Settlements Act of 2008 
shall be construed to limit the Commissioner ’s authority to use and, 
if appropriate, to make public any final or preliminary examination 
report, any examiner or licensee workpapers or ot her documents, or 
any other information discovered or developed during the course of 
any examination in the furtherance of any legal or regulatory action 
which the Commissioner may, in his or her sole discreti on, deem 
appropriate. 
D.  1.  Examination repor ts shall be comprised of only facts 
appearing upon the books, records or other documents of the 
licensee, its agents or other persons examined, or as ascertained 
from the testimony of its officers or agents or other persons 
examined concerning its affairs, and such conclusions and 
recommendations as the examiners find reasonably warranted from the 
facts. 
2.  No later than sixty (60) days following completion of the 
examination, the examiner in charge shall file with the Commissioner 
a verified written repor t of examination under oath.  Upon receipt 
of the verified report, the Commissioner shall transmit the report 
to the licensee examined, together with a notice that shall afford 
the licensee examined a reasonab le opportunity of not more than   
 
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thirty (30) days to make a written submission or rebuttal with 
respect to any matters contained in the examination report. 
3.  In the event the Commissioner determines that regulatory 
action is appropriate as a result of an examination, the 
Commissioner may initiate any proceedings or actions provided by 
law. 
E.  1.  Names and individual identification data for all viators 
shall be considered private and confidential information and sha ll 
not be disclosed by the Commissioner, unless required by law. 
2.  Except as otherwis e provided in the Viatical Settlements Act 
of 2008, all examination reports, working papers, recorded 
information, documents and copies thereof produced by, obtained by 
or disclosed to the Commissioner or any other person in the course 
of an examination ma de under the Viatical Settlements Act of 2008, 
or in the course of analysis or investigation by the Commissioner of 
the financial condition or market conduct of a licens ee shall be 
confidential by law and priv ileged, shall not be subject to the 
Oklahoma Open Records Act, shall not be subject to subpoena, and 
shall not be subject to discovery or admissible in evidence in any 
private civil action.  The Commissioner is autho rized to use the 
documents, materials or other information in the furtherance of any 
regulatory or legal action brought as part of the Commissioner ’s 
official duties.   
 
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3.  Documents, materials or other information, including, but 
not limited to, all working papers, and copies thereof, in the 
possession or control of the NAIC and its affiliate s and 
subsidiaries shall be confidential by law and privileged, shall not 
be subject to subpoena, and shall not be subject to discovery or 
admissible in evidence in any private civil action if they are: 
a. created, produced or obtained by or disclosed to t he 
NAIC and its affiliates and subsidiaries in the course 
of assisting an examination made under this act, or 
assisting a Commissioner in the analysis or 
investigation of the financial condition or market 
conduct of a licensee, or 
b. disclosed to the NAIC and its affiliates and 
subsidiaries under paragraph 4 of this subsection by a 
Commissioner. 
For the purposes of paragraph 2 of this subsection, “act” means 
the law of another state or jurisdiction that is subs tantially 
similar to the Viatical Settlements A ct of 2008. 
4.  Neither the Commissioner nor any person that received the 
documents, material or other information while acting under the 
authority of the Commissioner, including the NAIC and its affiliates 
and subsidiaries, shall be permitted to testify i n any private civil 
action concerning any confidential documents, materials or 
information subject to paragraph 1 of this subsection.   
 
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5.  In order to assist in the perfo rmance of the Commissioner ’s 
duties, the Commissioner: 
a. may share documents, material s or other information, 
including the confidential and privileged documents, 
materials or information subject to paragraph 1 of 
this subsection, with other state, federa l and 
international regulatory agencies, with the NAIC and 
its affiliates and subsidiar ies, and with state, 
federal and international law enforcement authorities, 
provided that the recipient agrees to maintain the 
confidentiality and privileged status of t he document, 
material, communication or other information, and 
b. may receive documents , materials, communications or 
information, including otherwise confidential and 
privileged documents, materials or information, from 
the NAIC and its affiliates and sub sidiaries, and from 
regulatory and law e nforcement officials of other 
foreign or domestic jurisdictions, and shall maintain 
as confidential or privileged any document, material 
or information received with notice or the 
understanding that it is confidentia l or privileged 
under the laws of the ju risdiction that is the source 
of the document, material or information.   
 
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6.  No waiver of any applicable privilege or claim of 
confidentiality in the documents, materials or information shall 
occur as a result of disc losure to the Commissioner under this 
section or as a result of sharing as authorized i n paragraph 5 of 
this subsection. 
7.  A privilege established under the law of any state or 
jurisdiction that is substantially similar to the privilege 
established under this subsection shall be available and enforced in 
any proceeding in, and in any court of, this state. 
8.  Nothing contained in the Viatical Settlements Act of 2008 
shall prevent or be construed as prohibiting the Commissioner from 
disclosing the content of an examination report, preliminary 
examination report or results, or any matter rela ting thereto, to 
the Commissioner of any other state or country, or to law 
enforcement officials of this or any other state or agency of the 
federal government at any time or to the NAIC, so long as such 
agency or office receiving the report or matters rel ating thereto 
agrees in writing to hold it confidential and in a manner consistent 
with the Viatical Settlements Act of 2008. 
F.  1.  An examiner may no t be appointed by the Commissioner if 
the examiner, either directly or indirectly, has a conflict of 
interest or is affiliated with the management of or owns a pecuniary 
interest in any person subject to examination under the Viatical   
 
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Settlements Act of 20 08.  This section shall not be construed to 
automatically preclude an examiner from being: 
a. a viator, 
b. an insured in a viaticated insurance policy, or 
c. a beneficiary in an insurance policy that is proposed 
to be viaticated. 
2.  Notwithstanding the re quirements of this paragraph, the 
Commissioner may retain from time to time, on an individual basis, 
qualified actuaries, certified public accountants, or other similar 
individuals who are independently practicing their professions, even 
though these persons may from time to time be similarly employed or 
retained by persons subject to examination under the V iatical 
Settlements Act of 2008. 
G.  1.  No cause of action shall arise nor shall any liability 
be imposed against the Commissioner, the Commissioner ’s authorized 
representatives or any examiner appointed by t he Commissioner for 
any statements made or cond uct performed in good faith while 
carrying out the provisions of the Viatical Settlements Act of 2008. 
2.  No cause of action shall arise, nor shall any liability be 
imposed against any person for the act of c ommunicating or 
delivering information or data to the Commissioner or the 
Commissioner’s authorized representative or examiner pursuant to an 
examination made under the Viatical Settlements Act of 20 08, if the 
act of communication or delivery was performed in good faith and   
 
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without fraudulent intent or the intent to deceive.  This paragraph 
does not abrogate or modify in any way any common law or statutory 
privilege or immunity heretofore enjoyed by a ny person identified in 
paragraph 1 of this subsection. 
3.  A person identified in paragraph 1 or 2 of t his subsection 
shall be entitled to an award of attorney fees and costs if he or 
she is the prevailing party in a civil cause of action for libel, 
slander or any other relevant tort arising out of activities i n 
carrying out the provisions of this act and t he party bringing the 
action was not substantially justified in doing so.  For purposes of 
this section a proceeding is “substantially justified ” if it had a 
reasonable basis in law or fact at the time that it was initiated. 
H.  The Commissioner may invest igate suspected fraudulent 
viatical settlement acts and persons engaged in the business of 
viatical settlements. 
SECTION 26.     AMENDATORY     36 O.S. 2011, Section 4055.9, is 
amended to read as follows: 
Section 4055.9.  A.  1.  A viatica l settlement provider entering 
into a viatical settlement contract shall first obtain: 
a. if the viator is the insured, a written statement from 
a licensed attending physician that the viator is of 
sound mind and under no constraint or undue influence 
to enter into a viatical settlement contract, and   
 
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b. a document in which the insured consents to the 
release of his or her medical records to a licensed 
viatical settlement provider, viatical settlement 
broker and the insurance company that issued the life 
insurance policy covering the life of the insured. 
2.  Within twenty (20) days after a viator executes documents 
necessary to transfer any rights under an insurance policy or within 
twenty (20) days of entering a ny agreement, option, promise or any 
other form of understanding, expressed or implied, to viaticate the 
policy, the viatical settlement provider shall give written notice 
to the insurer that issued that insurance policy that the policy has 
or will become a viaticated policy.  The notice shall be accom panied 
by the documents required by paragraph 3 of this subsection. 
3.  Within twenty (20) days after a viator executes documents 
necessary to transfer any rights under an insurance policy or within 
twenty (20) days of entering any agreement, option, promi se or any 
other form of understanding, expressed or implied, to viaticate the 
policy, the viatical provider shall deliver a copy of the medical 
release required under subparagraph b of paragraph 1 of this 
subsection, a copy of the viator ’s application for the viatical 
settlement contract, the notice required under paragraph 2 of this 
subsection and a request for verification of coverage to the insurer 
that issued the life policy that is the subject of the viati cal 
transaction.  The National Association of I nsurance Commissioner ’s   
 
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(NAIC’s) form for verification of coverage shall be used unless 
another form is developed and approved by the Insurance 
Commissioner. 
4.  The insurer shall respond to a request for veri fication of 
coverage submitted on an approved f orm by a viatical settlement 
provider or viatical settlement broker within thirty (30) calendar 
days of the date the request is received and shall indic ate whether, 
based on the medical evidence and documents provided, the insurer 
intends to pursue an inve stigation at this time regarding the 
validity of the insurance contract or possible fraud.  The insurer 
shall accept a request for verification of cover age made on an NAIC 
form, any form agreed upon by the ins urer and the requestor, or any 
other form approved by the Commissioner.  The insurer shall accept 
an original or facsimile or electronic copy of such request and any 
accompanying authorization signed by the viator.  Failure by the 
insurer to meet its oblig ations under this subsection shall be a 
violation of subsection C of Section 10 and Section 15 of Enrolled 
Senate Bill No. 1980 of the 2nd Session of the 51st Oklahoma 
Legislature. 
5.  Prior to or at the time of execution of the viatical 
settlement contract, the viatical settlement provider shall obtai n a 
witnessed document in which the viator consents to the viatical 
settlement contract, represents that the viator has a full and 
complete understandin g of the viatical settlement contract, that he   
 
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or she has a full and complete understanding of the benef its of the 
life insurance policy, acknowledges that he or she is entering into 
the viatical settlement contract freely and voluntarily and, for 
persons with a terminal or chronic illness or condition, 
acknowledges that the insured has a terminal or chronic illness and 
that the terminal or chronic illness or condition was diagnosed 
after the life insurance policy was issued. 
6.  The insurer shall not unrea sonably delay effecting change of 
ownership or beneficiar y with any life settlement contract entered 
into in this state or with a resident of this state. 
7.  If a viatical settlement broker performs any of these 
activities required of the viatical settleme nt provider, the 
provider is deemed to have fulfilled the requirements of this 
section. 
B.  All medical information solicited or obtained by any 
licensee shall be subject to the applicable provisions of state law 
relating to confidentiality of medical info rmation. 
C.  All viatical settlement contracts entered in to in this state 
shall provide the viator with an absolute right to rescind the 
contract before the earlier of thirty (30) calendar days after the 
date upon which the viatical settlement contract is executed by all 
parties or fifteen (15) calendar days aft er the viatical settlement 
proceeds have been s ent to the viator.  Rescission by the viator may 
be conditioned upon the viator both giving notice and repaying to   
 
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the viatical settlement provider with in the rescission period all 
proceeds of the settlement a nd any premiums, loans and loan interest 
paid by or on behalf of the viatical settlement provider in 
connection with or as a consequence of the viatical settlement.  If 
the insured dies during the re scission period, the viatical 
settlement contract shall b e deemed to have been rescinded, subject 
to repayment to the viatical settlement provider or purchaser of all 
viatical settlement proceeds, and any premiums, loans and loan 
interest that have been pa id by the viatical settlement provider or 
purchaser, which shall be paid within sixty (60) calendar days of 
the death of the insured.  In the event of any rescission, if the 
viatical settlement provider has paid commissions or other 
compensation to a viati cal settlement broker in connection with the 
rescinded transaction, the viatical settlement broker shall refund 
all such commissions and compensation to the viatical settlement 
provider within five (5) business days following receipt of written 
demand from the viatical settlement provider, which demand shall be 
accompanied by either the viator ’s notice of rescission if rescinded 
at the election of the viator, or notice of the death of the insured 
if rescinded by reason of the death of the insured within the 
applicable rescission period. 
D.  The viatical settlemen t provider shall instruct the viator 
to send the executed documents required to effect the change in 
ownership, assignment or change in beneficiary directly to the   
 
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independent escrow agent.  Within three (3) business days after the 
date the escrow agent re ceives the document or from the date the 
viatical settlement provider receives the documents, if the viator 
erroneously provides the documents directly to the provider, the 
provider shall pay or transfer the proceeds of the viatical 
settlement into an escr ow or trust account maintained in a state - or 
federally-chartered financial institution whose deposits are insur ed 
by the Federal Deposit Insurance Corporation (FDIC).  Upon payment 
of the settlement proceeds into th e escrow account, the escrow agent 
shall deliver the original change in ownership, assi gnment or change 
in beneficiary forms to the viatical settlement provider or related 
provider trust or other designated representative of the viatical 
settlement provider.  Upon the escrow agent ’s receipt of the 
acknowledgment of the properly completed tra nsfer of ownership, 
assignment or designation of beneficiary from the insurance company, 
the escrow agent shall pay the settlement proceeds to the viator. 
E.  Failure to tender consideration to the viator for the 
viatical settlement contract within the tim e set forth in the 
disclosure pursuant to paragraph 7 of subsecti on A of Section 8 of 
Enrolled Senate Bill No. 1980 of the 2nd Session of the 51st 
Oklahoma Legislature r enders the viatical settlement contract 
voidable by the viator for lack of consideratio n until the time 
consideration is tendered to and accepted by the viator.  Funds 
shall be deemed sent by a viatical settlement provider to a viator   
 
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as of the date that t he escrow agent either releases funds fo r wire 
transfer to the viator or, places a check for delivery to the viator 
via United States Postal Service or other nationally recognized 
delivery service or make an electronic payment to the viator . 
F.  In order to assure that a viator, at the time of t he 
viatical settlement has a life expectancy of less than two (2) 
years, receives reasonable return for viaticat ing an insurance 
policy, the following shall be minimum discounts: 
  	Minimum Percentage of Face 
 Insured’s Life 	Value Less Outstanding Loans 
 Expectancy 	Received By Viator 
Less than six (6) months 	80% 
At least six (6) but less than 
twelve (12) months 	70% 
At least twelve (12) but less 
than eighteen (18) months 	65% 
At least eighteen (18) months but 
less than twenty-four (24) months 60% 
G.  Contacts with the insured for the purpose of determining the 
health status of the insured by the viatical settlement prov ider or 
viatical settlement broker after the viatical settlement has 
occurred shall only be made by a vi atical settlement provider or 
broker licensed in this state or its authorized represent atives and 
shall be limited to once every three (3) months for in sureds with a   
 
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life expectancy of more than one (1) year, and to no more than once 
per month for insureds with a life expectancy of one (1) year or 
less.  The provider or broker shall explain the procedure for these 
contacts at the time the viatical settlem ent contract is entered 
into.  The limitations set forth in this subsection shall not apply 
to any contacts with an insured for reasons other th an determining 
the insured’s health status.  Vi atical settlement providers and 
viatical settlement brokers shall be responsible for the actions of 
their authorized representatives. 
SECTION 27.     AMENDATORY     36 O.S. 2011, Section 4103, is 
amended to read as follows: 
Section 4103.  A. No policy of group life insurance shall be 
delivered in this state unless a schedule of the premium rates 
pertaining to the form thereof is filed with the Insurance 
Commissioner and unless it contains in s ubstance the following 
provisions, or provision s which are more favorable to the persons 
insured, or at least as favorable to the persons insured and more 
favorable to the policyholder ,; provided, however, (a) that 
provisions six (6) to ten (10) inclusive : 
1.  Paragraphs 6 through 10 of this section shall not apply to 
policies issued to a creditor to insure debtors of such creditor; 
(b) That   
 
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2.  That the standard provisions required for individual life 
insurance policies shall not apply to group life insura nce policies; 
and 
(c) That 
3.  That if the group life insurance policy is on a plan of 
insurance other than the term plan, it shall contain a nonforfeiture 
provision or provisions which is or are equitable to the ins ured 
persons and to the policyholder, bu t nothing herein shall be 
construed to require that group life insurance policies contain the 
same nonforfeiture provisions as are required for individual life 
insurance policies: 
1. B. A provision that the policyho lder is entitled to a grace 
period of thirty-one (31) days for the payment of any premi um due 
except the first, during which grace period the death benefit 
coverage shall continue in force, unless the policyholder shall have 
given the insurer written notic e of discontinuance in advance of the 
date of discontinuance and in accordance with the terms of the 
policy.  The policy may provide that the policyholder shall be 
liable to the insurer for the payment of a pro rata premium for the 
time the policy was in f orce during such grace period. 
2. C. A provision that the validity of the policy shall not be 
contested, except for nonpayment of premiums, after it has been in 
force for two (2) years from its date of issue ;, and that no 
statement made by any person insu red under the policy relating to   
 
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his or her insurability shall be used in contesting th e validity of 
the insurance with respect to which such statement was made after 
such insurance has been in force prior to the contest for a period 
of two (2) years durin g such person’s lifetime nor unless it i s 
contained in a written instrument signed by h im or her. 
3. D. A provision that a copy of the application, if any, of 
the policyholder shall be attached to the policy when issued, that 
all statements made by the po licyholder or by the persons insured 
shall be deemed representations and not warranties , and that no 
statement made by any person insured shall be used in any contest 
unless a copy of the instrument containing the statement is or has 
been furnished to such person or to his or her beneficiary. 
4. E. A provision setting forth the conditions, if any, under 
which the insurer reserves the right to require a person eligible 
for insurance to furnish evidence of individual insurability 
satisfactory to the insurer as a condition to part or all of his or 
her coverage. 
5. F. A provision specifying an equitable adjustment of 
premiums or of benefits or of both to be made in the event the age 
of a person insured has been misstated, such provision to contain a 
clear statement of the method of adjustment to be used. 
6. G. A provision that any sum becoming due by reason of the 
death of the person insured shall be payable to the beneficiary 
designated by the person insured, subject to the provisions of the   
 
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policy in the event there is no designated beneficiary as to all or 
any part of such sum, living at the death of the person insured, and 
subject to any right reserved by the insurer in the policy and set 
forth in the certificate to pay at its option a part of such sum not 
exceeding Five Hundred Dollars ($500.00) to any person appearing to 
the insurer to be equitably entitled thereto by reason of having 
incurred funeral or oth er expenses incident to the last illness or 
death of the person insured. 
7. H. A provision that the insurer will issue to the 
policyholder for delivery to each person insured an individu al 
certificate setting forth a statement as to the insurance protecti on 
to which he is entitled, to whom the insurance benefits are payable, 
and the rights and condition s set forth in paragraphs (8), (9) and 
(10) of this section:. 
8. I. A provision that if the insurance, or any portion of it, 
on a person covered under the policy ceases because of termination 
of employment or of membership in the class or classes eligible for 
coverage under the policy, such per son shall be entitled to have 
issued to him or her by the insurer, without evidence of 
insurability, an individual p olicy of life insurance without 
disability or other supplementary benefits, provided an application 
for the individual policy shall be made, and the first premium paid 
to the insurer, within thirty-one (31) days after such termination, 
and provided further that: (a)   
 
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a. the individual policy shall, at the option of such 
person, be on any one of the forms, except term 
insurance, then customarily issued by the insurer at 
the age and for the a mount applied for; (b), 
b. the individual policy shall be in an amoun t not in 
excess of the amount of life insurance which ceases 
because of such termination, less, in t he case of a 
person whose membership in the class or classes 
eligible for coverage term inates but who continues in 
employment in another class, the amount o f any life 
insurance for which such person is or becomes eligible 
within thirty-one (31) days after such termination 
under any other group p olicy; provided that any amount 
of insurance which shall have matured on or before the 
date of such termination as a n endowment payable to 
the person insured, whether in one sum or in 
installments or in the form of a n annuity, shall not, 
for the purposes of this provision subparagraph, be 
included in the amount which is considered to cease 
because of such termination ;, and (c) 
c. the premium on the individual policy shall be at the 
insurer’s then customary rate applic able to the form 
and amount of the indiv idual policy, to the class of 
risk to which such person then belongs, and to his or   
 
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her age attained on the effectiv e date of the 
individual policy. 
9. J. A provision that if the group policy terminates or is 
amended so as to terminate the insurance of an y class of insured 
persons, every person insure d thereunder at the date of such 
termination whose insurance terminat es and who has been so insured 
for at least five (5) years prior to such termination date shall be 
entitled to have issued to him or her by the insurer an individual 
policy of life insura nce, subject to the same conditions and 
limitations as are provided b y paragraph (8) 8 of this section, 
except that the group policy may provide that the amount of such 
individual policy shall not exceed the s maller of (a): 
a. the amount of the person ’s life insurance protection 
ceasing because of the termination or amendme nt of the 
group policy, less the amount of any life insurance 
for which he or she is or becomes eligible under any 
group policy issued or re instated by the same or 
another insurer within thirty-one (31) days after such 
termination, and (b) 
b. Ten Thousand Dollars ($10,000.00). 
10. K. A provision that if a person insured under the group 
policy dies during the period within which he or she would have been 
entitled to have an individual poli cy issued to him or her in 
accordance with paragraph (8) I or (9) J of this section and before   
 
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such an individual policy shall have become effective, the amount of 
life insurance which he or she would have been entitled to have 
issued to him or her under such individual policy shall be payable 
as a claim under the group pol icy, whether or not application for 
the individual policy or the payment of the first premium theref or 
has been made. 
11. L. In the case of a policy issued to a creditor to insure 
debtors of such creditor, a provision that the insurer will furnish 
to the policyholder for delivery to each debtor insured under the 
policy a form which shall contain a state ment that the life of the 
debtor is insured under the policy and that any death benefit paid 
thereunder by reason of his or her death shall be applied to re duce 
or extinguish the indebtedness. 
SECTION 28.     AMENDATORY     36 O.S. 2011, S ection 4112, is 
amended to read as follo ws: 
Section 4112.  An insurer shall pay the pro ceeds of any benefits 
under group life insurance policy not more than thirty (30) days 
after the insurer has received proof of death of the insured.  If 
the proceeds are not paid within this period, the insure r shall pay 
interest on the proceeds, at a rate which is not less than the 
current rate of interest on death proceeds on deposit with the 
insurer, from the date of death of the insured to the date when the 
proceeds are paid.  Payment shall be deemed to hav e been made on the 
date an electronic payment i s made or a check, draft or other valid   
 
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instrument which is equivalent to payment was placed in the U.S. 
mails in a properly addressed, postpaid envelope; or, if not so 
posted, on the date of delivery of such instrument to the 
beneficiary. 
SECTION 29.     AMENDATORY     36 O.S. 2011, Section 6060.12, as 
amended by Section 3, Chapter 75, O.S.L. 2020 (36 O.S. Supp. 2020, 
Section 6060.12), is amended to read as follows: 
Section 6060.12.  1.  A health benefit plan that, at the end of 
its base period, experiences a greater than two percent (2%) 
increase in premium costs pursuant to providing benefits for 
treatment of mental health and substance use disorders sh all be 
exempt from the provisions of Section 6060.11 of this title. 
2.  To calculate base-period-premium costs, the health benefit 
plan shall subtract from premium costs incurred during the base 
period, both the premium costs incurred during the period 
immediately preceding the base period a nd any premium cost increases 
attributable to factors unrelated to benefits for treatment of 
mental health and substance use disorders. 
3. a. To claim the exemption provided for in subsection A 
paragraph 1 of this section a health benefit plan 
shall provide to the Insurance Commissioner a written 
request signed by an actuary stating the reasons and 
actuarial assumptions upon which the request is based.   
 
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b. The Commissioner shall verify the information provided 
and shall approve or disapprove the request with in 
thirty (30) days of receipt. 
c. If, upon investigation, the Commissioner finds that 
any statement of fact in the request is found to be 
knowingly false, the health benefit plan may be 
subject to suspension or loss of license or any other 
penalty as determined by the Commissioner, or the 
State Commissioner of Health with regard to health 
maintenance organizations. 
SECTION 30.     NEW LAW     A new section of law to be codified 
in the Oklahoma Statutes as Section 6124.2 of Title 36, unless t here 
is created a duplication in nu mbering, reads as follows: 
A.  No prepaid funeral benefit permit holder shall change the 
name under which the permit holder operates except as provided in 
this section.  The prepaid fun eral benefit permit holder shall 
obtain approval from the Insurance Com missioner at least thirty (30) 
days prior to changing the name of the permit holder.  The 
application for change of name of a prepaid funeral benefit permit 
holder shall be in a form pr ovided by the Insurance Commissioner and 
shall contain, at a minimum, t he following information: 
1.  The name of the permit holder; 
2.  The proposed new name of the permit holder; and 
3.  The date the name change will become effective.   
 
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B.  The Insurance Co mmissioner may waive the approval 
requirement provided for in subsectio n A of this section upon good 
cause shown. 
C.  The Insurance Commissioner may deny the change of name of 
the prepaid funeral benefit permit holder upon good cause shown. 
D.  Upon approval of a change of name, the Insuranc e 
Commissioner shall issue a prepai d funeral benefit permit with the 
new name.  The prepaid funeral benefit permit holder shall display 
in a conspicuous place at all times on the premises of the 
organization all permits issued pursuant to the provisions of this 
section.  No organization may consent to or allow the use or display 
of the permit by a person other than the persons authorized to 
represent the organization in contracting prepaid funeral benefits. 
E.  The Insurance Commissioner may prescribe rules concerning 
matters incidental to t his section. 
SECTION 31.     AMENDATORY     36 O.S. 2011, Section 6216.1, is 
amended to read as follows: 
Section 6216.1.  No insurance company authorized to transact 
insurance in this state shall make pay ment of any insurance claim, 
or any portion of a claim, to a public adjuster on account of 
services rendered by a public adjuster to an insured unless the name 
of the insured is added as a joint payee on any claim check or, 
draft or electronic payment .  The payment, whether by check, draft ,   
 
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electronic payment or otherwise, shall be sent to the address or 
electronic mail address designated by the insured. 
SECTION 32.     AMENDATORY     36 O.S. 2011, Sectio n 6217, as 
last amended by Section 1 4, Chapter 269, O.S.L. 2013 (36 O.S . Supp. 
2020, Section 6217), is amended to read as follows: 
Section 6217.  A.  All licenses issued pursuant to the 
provisions of the Insurance Adjusters Licensing Act shall continue 
in force not longer than twenty -four (24) months.  The renewal dates 
for the licenses may be staggered throughout the year by notifying 
licensees in writing of the expiration and renewal date being 
assigned to the licensees by the Insurance Commissioner and b y 
making appropriate adjustments in the biennial licensing fee. 
B.  Any licensee applying for renewal of a license as an 
adjuster shall have completed not less than twenty -four (24) clock 
hours of continuing insurance education, of which three (3) hours 
shall be in ethics, within the previou s twenty-four (24) months 
prior to renewal of the license.  The Insurance Commissioner shall 
approve courses and providers of continuing education for insurance 
adjusters as required by this section. 
The Insurance Depart ment may use one or more of the foll owing to 
review and provide a nonbi nding recommendation to the Insurance 
Commissioner on approval or disapproval of courses and providers of 
continuing education: 
1.  Employees of the Insurance Commissioner;   
 
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2.  A continuing education advisory committee .  The continuing 
education advisory c ommittee is separate and distinct from the 
Advisory Board established by Section 6221 of this title ; 
3.  An independent service whose normal business activities 
include the review and a pproval of continuing education cour ses and 
providers.  The Commissione r may negotiate agreements with such 
independent service to review documents and other materials 
submitted for approval of courses and providers and present the 
Commissioner with its no nbinding recommendation.  The Commis sioner 
may require such independent service to collect the fee charged by 
the independent service for reviewing materials provided for review 
directly from the course providers. 
C.  An adjuster who, during the time perio d prior to renewal, 
participates in an approved professional designatio n program shall 
be deemed to have met the biennial requirement for continuing 
education.  Each course in the curriculum for the program shall 
total a minimum of twenty -four (24) hours.  Each approved 
professional designat ion program included in this sectio n shall be 
reviewed for quality and compliance every three (3) years in 
accordance with standardized criteria promulgated by rule.  
Continuation of approved status is contingent upon th e findings of 
the review.  The list of professional designation program s approved 
under this subsection shall be made available to producers and 
providers annually.   
 
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D.  The Insurance Department may promulgate rules providing that 
courses or programs offere d by professional associations shall 
qualify for presumptive continuing education credit approval.  The 
rules shall include standardized criteria for reviewing the 
professional associations ’ mission, membership, and other relevant 
information, and shall pr ovide a procedure for the Department to 
disallow a presumptively approv ed course.  Professional association 
courses approved in accordance with this subsection shall be 
reviewed every three (3) years to determine whether they continue to 
qualify for continuing education credit. 
E.  The active service of a licensed adjuster as a member of a 
continuing education advisory committee, as described in paragraph 2 
of subsection B of this section, shall be deemed to qualify for 
continuing education credit on an hou r-for-hour basis. 
F.  1.  Each provider of continuing education shall, after 
approval by the Commissioner, submit an annual fee.  A fee may be 
assessed for each course submission at the time it is first 
submitted for review and upon submission for renewal at expiration.  
Annual fees and cour se submission fees shall be set for th as a rule 
by the Commissioner.  The fees are payable to the Insurance 
Commissioner and shall be deposited in the State Insurance 
Commissioner Revolving Fund, created in Section 307.3 of this title, 
for the purposes of fulfilling and accomplishing the co nditions and 
purposes of the Oklahoma Producer Licensing Act and the Insurance   
 
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Adjusters Licensing Act.  Public -funded educational institutions, 
federal agencies, nonprofit organization s, not-for-profit 
organizations and Oklahoma state agencies shall be ex empt from this 
subsection. 
2.  The Commissioner may assess a civil penalty, after notice 
and opportunity for hearing, against a continuing education provider 
who fails to comply with th e requirements of the Insurance Adju sters 
Licensing Act, of not less th an One Hundred Dollars ($100.00) nor 
more than Five Hundred Dollars ($500.00), for each occurrence.  The 
civil penalty may be enforced in the same manner in which civil 
judgments may be enforced. 
G.  Subject to the right of the Commissioner to suspend, rev oke, 
or refuse to renew a license of an adjuster, any such license may be 
renewed by filing on the form prescribed by the Commissioner on or 
before the expiration date a written request by or on behalf of the 
licensee for such renewal and proof of completi on of the continuing 
education requirement set forth in subsection B of this section, 
accompanied by payment of the renewal fee. 
H.  If the request, proof of compliance with the continuing 
education requirement and fee fo r renewal of a license as an 
adjuster are filed with the Commissioner prior to the expiration of 
the existing license, the licensee may continue to act pursuant to 
said license, unless revoked or suspended prior t o the expiration 
date, until the issuance o f a renewal license or until the   
 
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expiration of ten (10) days after the Commissioner has refused to 
renew the license and has mailed notice of said refusal to the 
licensee.  Any request for renewal filed after the date of 
expiration may be considered by the Commissioner as an application 
for a new license. 
SECTION 33.     NEW LAW     A new section of law to be codified 
in the Oklahoma Statutes as Section 6470.35 of Title 36, unless 
there is created a duplication in numbering, reads as follows: 
A.  As used in this section, “dormant captive insurance company” 
means a captive insurance company that has: 
1.  Ceased transacting the business of insurance, including the 
issuance of insurance policies; and 
2.  No remaining liabilities associated with i nsurance business 
transactions or insurance pol icies issued prior to the filing of its 
application for a certificate of dormancy under this section. 
B.  A dormant captive insurance company domiciled in this state 
that meets the criteria of subsection A of this section may apply to 
the Insurance Commiss ioner for a certificate of dormancy.  The 
certificate of dormancy shall be subject to renewal every five (5) 
years and shall be forfeited if not renewed within such t ime. 
C. A dormant captive insurance compan y that has been issued a 
certificate of dormanc y shall:   
 
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1.  Possess and thereafter maintain unimpaired, paid -in capital 
and surplus of not less than Twenty -five Thousand Dollars 
($25,000.00); 
2.  Submit on or befo re March 1 of each year to the Insurance 
Commissioner a report of its financial condition, verified by an 
oath of two of its executive officers, in a form prescribed by the 
Insurance Commissioner; and 
3.  Pay a nonrefundable renewal fee of Five Hundred Dol lars 
($500.00). 
D.  A dormant captive insur ance company shall not be subject to 
or liable for the payment of any tax under Section 6753 of Title 36 
of the Oklahoma Statutes. 
E.  A dormant captive insurance company shall apply to the 
Insurance Commissioner for approval to surrender its certificate o f 
dormancy and resume conducting the business o f insurance prior to 
issuing any insurance policies. 
F.  A certificate of dormancy shall be revoked if a dormant 
captive insurance company no longer meets the criteri a of subsection 
A of this section. 
G.  A dormant captive insurance company may be subject to 
examination under Section 6470.13 of Title 36 of the Oklahoma 
Statutes for any year when it did not qualify as a dormant captive 
insurance company.  The Insurance Commissioner may examine a dormant   
 
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captive insurance company pursuant to Section 6470.13 o f Title 36 of 
the Oklahoma Statutes. 
H.  The Insurance Commissioner may promulgate and adopt rules 
and regulations implementing the provisions of this section. 
SECTION 34.     AMENDATORY     3 6 O.S. 2011, Section 6552, is 
amended to read as follows: 
Section 6552.  As used in the Hospital and Medical Services 
Utilization Review Act: 
1.  “Utilization review” means a system for prospectively, 
concurrently and retrospectively reviewing the appropri ate and 
efficient allocation of hospital resour ces and medical services 
given or proposed to be given to a patient or group of patients.  It 
does not include an insurer ’s normal claim review process to 
determine compliance with the specific terms and condi tions of the 
insurance policy; 
2.  “Private review agent” means a person or entity who performs 
utilization review on behalf of: 
a. an employer in this state, or 
b. a third party that provides or administers hospi tal 
and medical benefits to citizens of thi s state, 
including, but not limited to: 
(1) a health maintenance organization issued a 
license pursuant to Section 2501 et seq. of Title 
63 of the Oklahoma Statutes, unless the health   
 
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maintenance organization is f ederally regulated 
and licensed and has on file with the Insurance 
Commissioner of Health a plan of utilization 
review carried out by health care professionals 
and providing for complaint and appellate 
procedures for claims, or 
(2) a health insurer, not-for-profit hospital service 
or medical plan, health insurance service 
organization, or prefe rred provider organization 
or other entity offering health insurance 
policies, contracts or benefits in this state; 
3.  “Utilization review plan ” means a description of util ization 
review procedures; 
4.  “Commissioner” means the Insurance Commissioner; 
5.  “Certificate” means a certificate of registration granted by 
the Insurance Commissioner to a private review agent; and 
6.  “Health care provider” means any person, firm, co rporation 
or other legal entity that is licensed, certified, or otherwise 
authorized by the laws of this state to provide health care 
services, procedures or supplies in the ordinary course of business 
or practice of a professi on. 
SECTION 35.    AMENDATORY     36 O.S. 2011, Section 6753, as 
amended by Section 38, Chapte r 150, O.S.L. 2012 (36 O.S. Supp. 2020, 
Section 6753), is amended to read as follows:   
 
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Section 6753.  A.  Home service contracts shall not be iss ued, 
sold or offered for sale in this state unless the provider h as: 
1.  Provided a receipt for, or other writte n evidence of, the 
purchase of the home service contract to the contract holder; and 
2.  Provided a copy of the home service contract to the ser vice 
contract holder within a reasonable period of time from the date of 
purchase. 
B.  Each provider of home ser vice contracts sold in this state 
shall file a registration with, and on a form prescribed by, the 
Insurance Commissioner consisting of their na me, full corporate 
physical street address, telephone number, con tact person and a 
designated person in this sta te for service of process.  Each 
provider shall pay to the Commissioner a fee in the amount of One 
Thousand Two Hundred Dollars ($1,200.00) upon initial registration 
and every three (3) years thereafter.  Each provider shall pay to 
the Commissioner an Anti fraud Assessment Fee of Two Thousand Two 
Hundred Fifty Dollars ($2,250.00) upon initial registration and 
every three (3) years thereafter.  The registration need only be 
updated by written notification to the Commissioner if material 
changes occur in the r egistration on file.  A proper registration is 
de facto a license to conduct business in Oklahoma and may be 
suspended as provided in Section 67 55 of this title.  Fees recei ved 
from home service contract provi ders shall not be subject to any 
premium tax, but shall be subject to an administrative fee equal to   
 
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two percent (2%) of the gross fees received on the sale of all home 
service contracts issu ed in this state during the p receding calendar 
quarter.  The fees shall be paid quarterly to the Commissioner an d 
submitted along with a report on a form prescribed by the 
Commissioner.  However, service contract providers may elect to pay 
an annual administrative fee of Three Thousan d Dollars ($3,000.00) 
in lieu of the two-percent administrative fee, if the provide r 
maintains an insurance policy as provided in paragraph 3 of 
subsection C of this section. 
C.  In order to assure the faithful performance of a provider’s 
obligations to its contract holders, each provider sh all be 
responsible for complying with the requi rements of paragraph 1, 2 or 
3 of this subsection: 
1. a. maintain a funded reserve account for its obligations 
under its contracts issued and ou tstanding in this 
state.  The reserves shall not be less than for ty 
percent (40%) of gross consideration receive d, less 
claims paid, on the sale of the service contract for 
all in-force contracts.  The reserve account shall be 
subject to examination and re view by the Commissioner, 
and 
b. place in trust with the Commissi oner a financial 
security deposit, having a val ue of not less than five 
percent (5%) of the gross consideration received, less   
 
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claims paid, on the sale of the service contract for 
all service contracts issued and in forc e, but not 
less than Twenty-five Thousand Dollars ($25,000.00), 
consisting of one of the following: 
(1) a surety bond issued by an authorized surety, 
(2) securities of the type eligible for deposit by 
authorized insurers in thi s state, 
(3) cash, 
(4) a letter of credit issued by a qualified 
financial institution, or 
(5) 
(4) another form of security prescribed by rule 
promulgated by the Commissioner; 
2. a. maintain, or together with its parent company 
maintain, a net worth or stockholders ’ equity of 
Twenty-five Million Dollars ($25,000,000.00), 
excluding goodwill, intangible assets, custome r lists 
and affiliated receivables, and 
b. upon request, provide the Commission er with a copy of 
the provider’s or the provider’s parent company’s most 
recent Form 10-K or Form 20-F filed with the 
Securities and Exchange Commission (SEC) within the 
last calendar year, or if the company does not file 
with the SEC, a copy of the compan y’s financial   
 
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statements, which shows a net worth of the provider or 
its parent company of at least Twenty-five Million 
Dollars ($25,000,000.00) based upon Generally Accepted 
Accounting Principles (GAAP) accounting standards.  If 
the provider’s parent company’s Form 10-K, Form 20-F, 
or financial statements are filed to meet the 
provider’s financial stability requirement, then the 
parent company shall agree to guarantee the 
obligations of the provider relating to service 
contracts sold by the provider in thi s state; or 
3.  Purchase an insurance policy which demonstrates to the 
satisfaction of the Ins urance Commissioner that one hundred percent 
(100%) of its claim exposure is covere d by such policy.  The 
insurance shall be obtained from an insurer that is lice nsed, 
registered, or otherwise authorized to do business in this state, 
that is rated B++ or b etter by A.M. Best Company, Inc., an d that 
meets the requirements of subsection D o f this section.  For the 
purposes of this paragraph, the insurance policy shall contain the 
following provisions: 
a. in the event that the provider is unable to fulfill 
its obligation under contracts issued in this state 
for any reason, including insolvenc y, bankruptcy, or 
dissolution, the insurer shall pay losses and unearned   
 
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premiums under such plans directly to the person 
making the claim under the contract, 
b. the insurer issuing the insurance policy shall assume 
full responsibility for the administrati on of claims 
in the event of the inability of the provider to do 
so, and 
c. the policy shall not be canceled or not renewed by 
either the insurer or the provider unless sixt y (60) 
days’ written notice thereof has been given to the 
Commissioner by the insur er before the date of such 
cancellation or nonrenewal. 
D.  The insurer providin g the insurance policy used to satisfy 
the financial responsibility requirements of paragraph 3 of 
subsection C of this section sh all meet one of the following 
standards: 
1.  The insurer shall, at the time the policy is filed with the 
Commissioner, and con tinuously thereafter: 
a. maintain surplus as to policyholders and paid -in 
capital of at least Fifteen Million Dollars 
($15,000,000.00), and 
b. annually file copies of the audite d financial 
statements of the insurer, its National Association of 
Insurance Commissioners (NAIC) Annual Statement, and   
 
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the actuarial certification required by and filed in 
the state of domicile of the insurer ; or 
2. The insurer shall, at the time the pol icy is filed with the 
Commissioner, and continuously thereafter: 
a. maintain surplus as to policyholders and paid -in 
capital of less than Fifteen Million Dollars 
($15,000,000.00), 
b. demonstrate to the satisfa ction of the Commissioner 
that the company main tains a ratio of net written 
premiums, wherever written, to surplus as to 
policyholders and paid-in capital of not greater than 
three to one, and 
c. annually file copies of the audited financial 
statements of the insurer, its NAIC Annual Statement, 
and the actuarial certification required by and filed 
in the state of domicile of the insurer. 
E.  Except for the registration requirements in subsection B of 
this section, provide rs, administrators and other persons marketing, 
selling or offering to sell home se rvice contracts are exempt from 
any licensing requirements of this state and sh all not be subject to 
other registration information or security requirements.  Home 
service contract providers as defined in Sect ion 6752 of this title 
and properly registered under this law are exempt from any treatment 
pursuant to the Service Warranty A ct.  Home service contract   
 
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providers applying for registration under the Oklahoma Home Service 
Contract Act that have not been reg istered in the preceding twelve 
(12) months under the Oklahoma Home Service Contract Act may be 
subject to a thirty-day prior review before their registration is 
deemed complete.  Said applications shall be deemed comple te after 
thirty (30) days unless the Commissioner takes action in that period 
under Section 6755 of this title, for cause shown, to suspend their 
registration. 
F. The marketing, sale, offering for sale, issuance, making, 
proposing to make and administrati on of home service contracts by 
providers and related service contract sellers, adm inistrators, and 
other persons, including but not limited to real estate licens ees, 
shall be exempt from all other provisions of the Insurance Code. 
SECTION 36.    AMENDATORY     36 O.S. 2011 , Section 6904, is 
amended to read as follows: 
Section 6904.  A.  1. Upon receipt of an application for 
issuance of a certificate of authority, the Insurance Commissioner 
shall forthwith transmit copies of such applicat ion and accompanying 
documents to the State Commissioner of Health. 
2.  The State Commissioner of Health shall within forty-five 
(45) days determine whether the applicant for a certificate of 
authority, with respect to health care services to be furnished, has 
complied with the provisions of Section 7 6907 of this act title.   
 
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3.  Within forty-five (45) days of receipt of an application for 
issuance of a certificate of authority from the Insurance 
Commissioner, the State Commissioner of Health shall certify t o the 
Insurance Commissioner that th e proposed health maintenance 
organization meets the requirements of Section 7 of this act, or 
shall notify the Insurance Commissioner that the proposed health 
maintenance organization does not meet such requirements and shall 
specify in what respects the applicant is deficient. 
B.  The Insurance Commi ssioner shall, within forty-five (45) 
days of receipt of a certification of determining compliance or 
notice of deficiency from the State Commissioner of Health , issue a 
certificate of authority to a person fi ling a completed application 
upon receipt of the prescribed fees and upon the Insurance 
Commissioner’s being satisfied that: 
1.  The persons responsible for the conduct of the affairs of 
the applicant are competent and t rustworthy, and possess good 
reputations; 
2.  Any deficiency identified by the State Commissioner of 
Health has been corrected and the State Commissioner of Health has 
certified to the Insurance Commissioner has determined that the 
health maintenance organ ization’s proposed plan of operation meets 
the requirements of Section 7 6907 of this act title; 
3.  The health maintenance organization will effectively provide 
or arrange for the provision of basic health care services on a   
 
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prepaid basis, through insuran ce or otherwise, except to the exten t 
of reasonable requirements for copayments or deductibles, or both; 
and 
4.  The health maintenance organization is in compliance with 
the provisions of Sections 13 6913 and 15 6915 of this act title. 
C.  A certificate of authority shall be denied only after the 
Insurance Commissioner complies with the requirements of Section 20 
6920 of this act title.  No other criteria may be used to deny a 
certificate of authority. 
SECTION 37.     AMENDATORY     36 O.S . 2011, Section 6907, is 
amended to read as follows: 
Section 6907.  A.  Every healt h maintenance organization shall 
establish procedures that ensure that health care services provided 
to enrollees shall be rendered under reasonable standards of quality 
of care consistent with prevail ing professionally recognized 
standards of medical prac tice.  The procedures shall include 
mechanisms to assure availability, accessibility and continuity of 
care. 
B.  The health maintenance organization shall have an ongoing 
internal quality assurance pro gram to monitor and evaluate its 
health care services, including primary and specialist physician 
services and ancillary and preventive health care services across 
all institutional and noninstitutional settings.  The program sh all 
include, but need not be limited to, the following:   
 
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1.  A written statement of goals and objectives that emphasizes 
improved health status in evaluating the quality of care rendered to 
enrollees; 
2.  A written quality assurance plan that describes the 
following: 
a. the health maintenance organization’s scope and 
purpose in quality as surance, 
b. the organizational structure responsible for quality 
assurance activities, 
c. contractual arrangements, where appropriate, for 
delegation of quality assurance ac tivities, 
d. confidentiality policies and procedures, 
e. a system of ongoing evalua tion activities, 
f. a system of focused evaluation activities, 
g. a system for credentialing and recredentialing 
providers, and performing peer review activities, and 
h. duties and responsibilities of the designated 
physician responsible for the quality as surance 
activities; 
3.  A written statement describing the system of ongoing quality 
assurance activities including: 
a. problem assessment, identification, selection and 
study,   
 
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b. corrective action, mo nitoring, evaluation and 
reassessment, and 
c. interpretation and analysis of patterns of care 
rendered to individual patients by individual 
providers; 
4.  A written statement describing the system of focused quality 
assurance activities based on representa tive samples of the enrolled 
population that identifies method of topic selection, study, data 
collection, analysis, interpretation and report format; and 
5.  Written plans for taking appropriate corrective action 
whenever, as determined by the quality assurance p rogram, 
inappropriate or substandard services h ave been provided or services 
that should have been furnished have not been provided. 
C.  The organization shall record proceedings of formal quality 
assurance program activ ities and maintain documentation in a 
confidential manner.  Quality assurance progr am minutes shall be 
available to the State Insurance Commissioner of Health. 
D.  The organization shall ensure the use and maintenance of an 
adequate patient record system w hich will facilitate documentation 
and retrieval of clinical information for the pu rpose of the health 
maintenance organization ’s evaluating continuity and coordination of 
patient care and assessing the quality of health and medical care 
provided to enrollees.   
 
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E.  Enrollee clinical records s hall be available to the State 
Insurance Commissioner of Health or an authorized designee for 
examination and review to ascertain compliance with this section, or 
as deemed necessary by th e State Insurance Commissioner of Health. 
F.  The organization shall establish a mechanism for periodic 
reporting of quality assurance program activities to the governing 
body, providers and appropriate organization staff. 
G.  The organization shall be req uired to establish a mechanism 
under which physicians participating in the plan may provide input 
into the plan’s medical policy including, but not limited to, 
coverage of new technology and procedures, utilization review 
criteria and procedures, quality, credentialing and recredentialin g 
criteria, and medical management p rocedures. 
H.  As used in this section “credentialing” or 
“recredentialing”, as applied to physicians and other health care 
providers, means the process of accessing and validating the 
qualifications of such persons to p rovide health care services to 
the beneficiaries of a health maintenance organizati on.  
“Credentialing” or “recredentialing” may include, but need not be 
limited to, an evaluation of licensure status, education, training, 
experience, competence and profess ional judgment.  Credentialing or 
recredentialing is a prerequisite to the final de cision of a health 
maintenance organization to permit initial or continued 
participation by a physician or other health care provider.   
 
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1.  Physician credentialing and recred entialing shall be based 
on criteria as provided in the uniform credentialing appli cation 
required by Section 1 -106.2 of Title 63 of the Oklahoma Statutes, 
with input from physicians and other health care providers. 
2.  Organizations shall make information on credentialing and 
recredentialing criteria available to physician applicants an d other 
health care providers, participating physicians, and other 
participating health care providers and shall provide applicants 
with a checklist of materials required in the application process. 
3.  When economic considerations are part of the credenti aling 
and recredentialing decision, objective criteria shall be used and 
shall be available to physician applicants and participating 
physicians.  When graduate medical educ ation is a consideration in 
the credentialing and recredentialing process, equal re cognition 
shall be given to training programs accredited by the Accrediting 
Council on Graduate Medical Education and by the American 
Osteopathic Association.  When graduate medical education is 
considered for optometric physicians, consideration shall be given 
for educational accreditation by the Council on Optometric 
Education. 
4.  Physicians or other health care providers under 
consideration to provide health care services under a managed care 
plan in this state shall apply for credentialing and recreden tialing 
on the uniform credentialing application and provide the   
 
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documentation as outlined by the plan ’s checklist of materials 
required in the application process. 
5.  A health maintenance organization (HMO) shall determine 
whether a credentialing or recr edentialing application is complete.  
If an application is determined to be incomplete, the plan shall 
notify the applicant in writing within ten (10) calendar days of 
receipt of the application.  The written notice shall specify the 
portion of the applica tion that is causing a delay in processing and 
explain any additional information or corrections needed. 
6.  In reviewing the application, th e health maintenance 
organization (HMO) shall evaluate each applicat ion according to the 
plan’s checklist of materi als required in the application process. 
7.  When an application is deemed complete, the HMO shall 
initiate requests for primary source verif ication and malpractice 
history within seven (7) calendar days. 
8.  A malpractice carrier shall have twenty -one (21) calendar 
days within which to respond after receipt of an inquiry from a 
health maintenance organization (HMO).  Any malpractice carrier th at 
fails to respond to an inquir y within the allotted time frame may be 
assessed an administrative penalty by the State Insurance 
Commissioner of Health. 
9.  Upon receipt of primary source verification and malpractice 
history by the HMO, the HMO shall dete rmine if the application is a 
clean application.  If the application is deemed clean, the HMO   
 
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shall have forty-five (45) calendar days within which to credential 
or recredential a physician or other health care provider.  As used 
in this paragraph, “clean application” means an application that has 
no defect, misstatement o f facts, improprieties, including a lack of 
any required substantiating documentation, or particular 
circumstance requiring special treatment that impedes prompt 
credentialing or recredent ialing. 
10.  If a health mainten ance organization is unable to 
credential or recredential a physician or other heal th care provider 
due to an application ’s not being clean, the HMO may extend the 
credentialing or recredentialing process for sixty (60) cale ndar 
days.  At the end of sixty (60) calendar days, if the HMO is 
awaiting documentation to complete the applicatio n, the physician or 
other health care provider shall be notified of the delay by 
certified mail.  The physician or other health care provider may 
extend the sixty-day period upon written notice to the HMO with in 
ten (10) calendar days; otherwise the applic ation shall be deemed 
withdrawn. 
11.  In no event shall the entire credentialing or 
recredentialing process exceed one hundred eighty (180) c alendar 
days. 
12.  A health maintenance organization shall be prohib ited from 
solely basing a denial of an applicat ion for credentialing or 
recredentialing on the lack of board certification or board   
 
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eligibility and from adding new requirements solely for the purpose 
of delaying an appli cation. 
13.  Any HMO that violates t he provisions of this subsection may 
be assessed an administrative penalty by the State Insurance 
Commissioner of Health. 
I.  Health maintenance organizations shall not discriminate 
against enrollees with expensive medic al conditions by excluding 
practitioners with practices containing a substantial nu mber of 
these patients. 
J.  Health maintenance organizations shall, upon request, 
provide to a physician whose contract is terminated or not renewed 
for cause the reasons fo r termination or nonrenewal.  Health 
maintenance organizations shall not contractua lly prohibit such 
requests. 
K.  No HMO shall engage in the practice of medicine or any other 
profession except as provided by law nor shall a n HMO include any 
provision in a provider contract that precludes or discourages a 
health maintenance organization ’s providers from: 
1.  Informing a patient of the care the patient requires, 
including treatments or services not provided or reimbursed under 
the patient’s HMO; or 
2.  Advocating on behalf of a patient before the HMO. 
L.  Decisions by a health maintenance organization to authorize 
or deny coverage for an emergency service shall be based on the   
 
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patient presenting symptoms arising from any injury , illness, or 
condition manifesting itself by acute symptoms of suff icient 
severity, including severe pain, such th at a reasonable and prudent 
layperson could expect the absence of medical attention to result in 
serious: 
1.  Jeopardy to the health of the p atient; 
2.  Impairment of bodily function; or 
3.  Dysfunction of any bodily organ or part. 
M.  Health maintenance o rganizations shall not deny an otherwise 
covered emergency service based solely upon lack of notification to 
the HMO. 
N.  Health maintenance organizations shall compensate a provider 
for patient screening, eva luation, and examination services that are 
reasonably calculated to assist the provider in determining whether 
the condition of the patient requires emergency service.  If the 
provider determines that the patient does no t require emergency 
service, coverage for services rendered subsequent to that 
determination shall be governed by the HMO contract. 
O.  If within a period of thirty (30) minutes after receiving a 
request from a hospital emergency department for a specialty 
consultation, a health maintenance organization fails to identify an 
appropriate specialist who is available and willing to assume the 
care of the enrollee, the emergency department may arrange for 
emergency services by an appropriate specialist that are medically   
 
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necessary to attain stabil ization of an emergency medical condition, 
and the HMO shall not deny coverage for the services due to lack of 
prior authorization. 
P.  The reimbursement policies and patient transfer requirements 
of a health maintenance organization shall not, directly or 
indirectly, require a hospital emergency depar tment or provider to 
violate the federal Emergency Medical Treatment and Active Labor 
Act.  If a member of an HMO is transferred from a hospital emergency 
department facility to another medical facility, the H MO shall 
reimburse the transferring facility an d provider for services 
provided to attain stabilization of the emergency medical condition 
of the member in accordance with the federal Emergency Medical 
Treatment and Active Labor Act. 
SECTION 38.    AMENDATORY     36 O.S. 2011, Section 6911, is 
amended to read as follows: 
Section 6911.  A.  Every health maintenance organization shall 
establish and maintain a grievance procedure that has been approved 
by the Insurance Commissioner , after consultation with the State 
Commissioner of Health , to provide for the resolution of grievances 
initiated by enrollees.  Such grievance procedure shall be approved 
by the Insurance Commissioner within thirty (30) days of su bmission.  
The health maintenance or ganization shall maintain a record of 
grievances received since the date of its last examination of 
grievances.   
 
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B.  The Insurance Commissioner or the State Commissioner of 
Health may examine the grievance procedures. 
C.  Health maintenance organizations sh all comply with the 
requirements of an insurer as set out in Sections 1250.1 through 
1250.16 of Title 36 of the Oklahoma Statutes this title. 
SECTION 39.     AMENDATORY     36 O.S. 2011, Section 6919, is 
amended to read as follows: 
Section 6919.  A.  The Insurance Commissioner may make an 
examination of the affairs of any health maintenance organization, 
producers and providers with whom the organization has contracts, 
agreements or other arrangements pur suant to the provisions of 
Sections 309.1 through 309.7 of Title 36 of the Oklahoma Statutes 
this title. 
B.  The State Insurance Commissioner of Health may require a 
health maintenance organization to contract for an examination 
concerning the quality assu rance program of the health maintena nce 
organization and of any providers with whom the organization has 
contracts, agreements or other arrangements as often as is 
reasonably necessary for the protection of the interests of the 
people of this state, but no t less frequently than once every th ree 
(3) years. 
C.  Every health maintenance org anization and provider shall 
submit its books and records for examination and in every way 
facilitate the completion of an examination.  For the purpose of an   
 
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examination, the Insurance Commissioner and the State Commissioner 
of Health may administer oaths to, and examine the officers and 
agents of the health maintenance organization and the principals of 
the providers concerning their business. 
D.  Any health maintenance org anization examined shall pay the 
proper charges incurred in such examination, inclu ding the actual 
expense of the Insurance Commissioner or State Commissioner of 
Health or the expenses and compensation of any authorized 
representative and the expense and c ompensation of assistants and 
examiners employed therein.  All expenses incurred in such 
examination shall be verified by affidavit and a copy shall be filed 
in the office of the Insurance Commissioner or the State 
Commissioner of Health . 
E.  In lieu of an examination, the Insurance Commissi oner or 
State Commissioner of Health may accept the report of an examination 
made by the health maintenance organization regulatory entity of 
another state. 
SECTION 40.     AMENDATORY     36 O.S. 2011, S ection 6920, is 
amended to read as f ollows: 
Section 6920.  A.  A certificate of aut hority issued under the 
Health Maintenance Organization Act of 2003 may be suspended or 
revoked, and an application for a certificate of authority may be 
denied, if the Insurance Commissioner finds that any of the 
following conditions exist:   
 
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1.  The health maintenance organization (HMO) is operating 
significantly in contravention of its basic organizational document 
or in a manner contrary to that described in any other infor mation 
submitted under Section 3 6903 of this act title, unless amendments 
to those submissions have been filed with and approved by the 
Insurance Commissioner; 
2.  The health maintenance organization issues an evidence of 
coverage or uses a schedule of ch arges for health care services that 
does not comply with the req uirements of Sections 8 6908 and 16 6916 
of this act title; 
3.  The health maintenance organization does not provide or 
arrange for basic health care services; 
4.  The State Commissioner of He alth certifies to the Insurance 
Commissioner determines that: 
a. the health maintenance organization does not meet the 
requirements of Section 7 6907 of this act title, or 
b. the health maintenance organization is unable to 
fulfill its obligations to furni sh health care 
services; 
5.  The health maintenance organization is no longer financially 
responsible and may reasonably be expected to be unable to meet its 
obligations to enrollees or prospective enrollees; 
6.  The health maintenance organization has fai led to correct, 
within the time fram e prescribed by subsection C of this section,   
 
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any deficiency occurring due to the health maintenance 
organization’s prescribed minimum net worth being impaired; 
7.  The health maintenance organization has failed to imple ment 
the grievance procedures requir ed by Section 11 6911 of this act 
title in a reasonable manner to resolve valid complaints; 
8.  The health maintenance organization, or any person on its 
behalf, has advertised or merchandised its services in an untrue, 
misrepresentative, misleading, decep tive or unfair manner; 
9.  The continued operat ion of the health maintenance 
organization would be hazardous to its enrollees or to the publ ic; 
or 
10.  The health maintenance organization has otherwise failed to 
comply with the provisions of the Health Mai ntenance Organization 
Act of 2003, or applicable rules promulgated by the Insurance 
Commissioner pursuant thereto , or rules promulgated by t he State 
Board of Health pursuant to the provisions of Section 7 of the 
Health Maintenance Organization Act of 2003 . 
B.  In addition to or in lieu of suspension or revocation of a 
certificate of authority pursuant to the provisions of this section, 
an applicant or health maintenance organization who knowingly 
violates the provisions o f this section may be subject to an 
administrative penalty of Five Thousand Dollars ($5,000.00) for each 
occurrence.   
 
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C.  The following shall apply when insufficient net worth i s 
maintained: 
1.  Whenever the Insurance Commissioner finds that the net worth 
maintained by any health maintenance organization subject to the 
provisions of this act is less than the minimum net worth required 
to be maintained by Section 13 6913 of this act title, the Insurance 
Commissioner shall give written notice to the health mai ntenance 
organization of the amount of the deficiency and require filing with 
the Insurance Commissioner a plan for correction of the deficiency 
that is acceptable to the Insur ance Commissioner, and correction of 
the deficiency within a reasonable time, no t to exceed sixty (60) 
days, unless an extension of time, not to exceed sixty (60) 
additional days, is granted by the Insurance Commissioner.  A 
deficiency shall be deemed an i mpairment, and failure to correct the 
impairment in the prescribed time shall be grounds for suspension or 
revocation of the certificate of authority or for placin g the health 
maintenance organization in conservation, rehabilitation or 
liquidation; or 
2.  Unless allowed by the Insurance Commissioner, no health 
maintenance organization or person acting on its behalf may, 
directly or indirectly, renew, issue or delive r any certificate, 
agreement or contract of coverage in this state, for which a premium 
is charged or collected, when the health maintenance organization 
writing the coverage is impaired, and the fact of impai rment is   
 
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known to the health maintenance organi zation or to the person; 
provided, however, the existence of an impairment shall not prevent 
the issuance or renewal of a certificate, agreement or contract when 
the enrollee exercises an option granted under the plan to obtain a 
new, renewed or converted coverage. 
D.  A certificate of authority shall be suspended or revoked or 
an application or a certificate of authority denied or an 
administrative penalty imposed only after compliance with the 
requirements of this section. 
1.  Suspension or revocation of a certificate of authority, 
denial of an application, or imposition of an administrative pena lty 
by the Insurance Commissioner, pursuant to the provisions of this 
section, shall be by written order and shall b e sent to the health 
maintenance organization o r applicant by certified or registered 
mail and to the State Commissioner of Health .  The written order 
shall state the grounds, charges or conduct on which the suspension, 
revocation or denial or administrati ve penalty is based.  The health 
maintenance organization or applicant may, in writing, request a 
hearing within thirty (30) days from the d ate of mailing of the 
order.  If no written request is made, the order shall be final upon 
the expiration of thirty (30) days. 
2.  If the health maintenance organi zation or applicant requests 
a hearing pursuant to the provisions of this section, the Insura nce 
Commissioner shall issue a written notice of hearing and send such   
 
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notice to the health maintenance organization or applicant by 
certified or registered mail and to the State Commissioner of Health 
stating: 
a. a specific time for the hearing, which may not be less 
than twenty (20) nor more than thirty (30) days after 
mailing of the notice of hearing, and 
b. that any hearing shall be held at the office of the 
Insurance Commissioner. 
If a hearing is requested, the State Commissioner of Health or a 
designee shall be in attendance and shall participate in the 
proceedings.  The recommen dations and findings of the State 
Commissioner of Health with respect to matters re lating to the 
quality of health care services provided in connection with any 
decision regarding denial, suspension or revocation of a certificate 
of authority, shall be con clusive and binding upon the Insuran ce 
Commissioner. After the hearing, or upon fa ilure of the health 
maintenance organization to appear at the hearing, the Insurance 
Commissioner shall take whatever action is deemed necessary based on 
written findings.  The Insurance Commissioner shall mai l the 
decision to the health maintenance organi zation or applicant and a 
copy to the State Commissioner of Health . 
E.  The provisions of the Administrative Procedures Act shall 
apply to proceedings under this section to the extent they are not   
 
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in conflict with the provisions of Section 313 of Title 36 of the 
Oklahoma Statutes this title. 
F.  If the certificate of authority of a health maintena nce 
organization is suspended, the health maintenance organization shall 
not, during the period of suspension, enrol l any additional 
enrollees except newborn child ren or other newly acquired dependents 
of existing enrollees, and shall not engage in any adv ertising or 
solicitation whatsoever. 
G.  If the certificate of authority of a he alth maintenance 
organization is revoked, the HMO shall proceed, immediately 
following the effective date of the order of revocation, to wind up 
its affairs and shall conduct n o further business except as may be 
essential to the orderly conclusion of the a ffairs of the 
organization.  The HMO shall engage in no further advertising or 
solicitation whatsoever.  The Insurance Commissioner may, by written 
order, permit further operat ion of the HMO if found to be in the 
best interests of enrollees, to the end tha t enrollees will be 
afforded the greatest practical opportunity to obtain continuin g 
health care coverage. 
SECTION 41.     AMENDATORY     36 O.S. 2011, Section 6929, is 
amended to read as follows: 
Section 6929.  The State Insurance Commissioner of Health, in 
carrying out his or her obligations under the Health Maintenanc e 
Organization Act of 2003, may contract with qualified persons to   
 
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make recommendations conce rning the determinations required to be 
made by the State Insurance Commissioner of Health.  The 
recommendations may be accepted in full or in part by the State 
Insurance Commissioner of Health.  The State Insurance Commissioner 
of Health shall adopt procedures to ensure that such persons are not 
subject to a conflict of interest that would impair their ability to 
make recommendations in an impartial manner. 
SECTION 42.     REPEALER     36 O.S. 2011, Sections 1435.40, as 
amended by Section 1, Chapter 23, O.S.L. 2016 (36 O.S. Supp. 2020, 
Section 1435.40), 1612.1, 6221 and 6522, are hereby repealed. 
SECTION 43.  This act shall become effe ctive November 1, 2021. 
 
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