Oklahoma 2023 2023 Regular Session

Oklahoma Senate Bill SB541 Amended / Bill

Filed 04/05/2023

                     
 
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HOUSE OF REPRESENTATIVES - FLOOR VERSION 
 
STATE OF OKLAHOMA 
 
1st Session of the 59th Legislature (2023) 
 
ENGROSSED SENATE 
BILL NO. 541 	By: Montgomery of the Senate 
 
  and 
 
  Sneed of the House 
 
 
 
 
An Act relating to service warranties; amending 
Sections 3, 4, and 5, Chapter 16, O.S.L. 2022 (15 
O.S. Supp. 2022, Sections 140.4, 140.5, and 140.6), 
which relate to debt waivers, vehicle value 
protection agreements, and enforcement; requiring 
certain administrators to register with the In surance 
Department; requiring registration renewal by certain 
date; requiring certain registrations and 
registration fees to be submitted electronically; 
requiring certain contact information changes to be 
submitted within certain time period; directing 
certain administrators and service warranty 
associations to respond to the Insurance Commissioner 
within certain time period; removing cash payment as 
an acceptable deposit for certain trust with the 
Commissioner; updating statutory reference; amending 
15 O.S. 2021, Sections 141.4, 141.5, 141.8, 141.13, 
as amended by Section 1, Chapter 241, O.S.L. 2017, 
141.14, and 141.33, which relate to qualification for 
license, annual license requirements, serv ice 
warranty forms, annual statements, and claim files; 
requiring certain licen se application and fee be 
submitted electronically by certain service warranty 
association; requiring certain application to include 
declaration; conforming language; establishing fees 
for certain renewal processes; requiring certain 
expired licensees to reapp ly as if a new applicant; 
requiring certain app licants to submit certain 
report; establishing certain fines; requiring certain 
filing of financial statement include information for   
 
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certain time period; updating statutory language; and 
providing an effective date. 
 
 
 
 
BE IT ENACTED BY THE PEOPLE OF THE STAT E OF OKLAHOMA: 
SECTION 1.     AMENDATORY     Section 3, Chapter 16, O.S.L. 2022 
(15 O.S. Supp. 2022, Section 140.4), is ame nded to read as follows: 
Section 140.4. A.  As used in this section: 
1. “Administrator” means a person, other than an insurer or 
creditor that performs administrative or operational functions 
pursuant to debt waiver pr ograms; 
2. “Borrower” means a debtor, retail buyer, or lessee, under a 
finance agreement; 
3.  “Creditor” means: 
a. the lender in a loan or credit transaction, 
b. the lessor in a lease transaction, 
c. any retail seller of motor vehicles, 
d. the seller in commercial retail installment 
transactions, or 
e. the assignees of any of the foregoing to whom the 
credit obligation is payable; and 
4.  “Debt waiver” includes, but is not limited to: 
a. “guaranteed asset protection waivers” or “GAP waivers” 
means a contractual agreement wherein a creditor 
agrees, with or without a separate charge, to cancel   
 
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or waive all or part of amounts due on a borrowe r’s 
financial agreement in the event of a total physical 
damage loss or unrecovered theft of the motor vehicle, 
which an agreement shall be part of, or as a separate 
addendum to, the financial agreement.  A GAP waiver 
may also provide, with or without a separate charge, a 
benefit that waives an amount or provides a borrower 
with a credit towards the purchase of a replacement 
motor vehicle, 
b. “excess wear and use waiver” means a contractual 
agreement wherein a creditor agrees, with or without a 
separate charge, to cancel or waive all or part of 
amounts that may become due under a borrower’s lease 
agreement as a result of excessive wear and use of a 
motor vehicle, which an agreement shall be part of, or 
as a separate addendum to, the lease agreement.  
Excess wear and use waivers may also cancel or waive 
amounts due for excess mileage, and 
c. other products as approved by the Insurance 
Commissioner. 
B.  1.  No administrator or creditor operating as an 
administrator shall perform or engage in any administrative or 
operational functions of a debt waiver program without first 
registering with the Insurance Department.  Registration shall be   
 
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renewed annually by July 1 5 of each calendar year.  All 
registrations shall be filed and fees shall be paid electronically 
in the manner and form prescribed by the Commissioner. 
2. An administrator or a creditor operating as an administrator 
shall electronically file an updated registration within thirty (30) 
days of any change of n ame, address, or email address. 
3.  Every administrator or creditor, upon receipt of a ny inquiry 
from the Commissioner, shall furnish the Commissioner with an 
adequate response to the inquiry within twenty (20) days from the 
date of receipt of the inquiry. 
C. As required for offering debt waivers: 
1.  A retail seller shall insure its debt wa iver obligations 
under a contractual liability or other insurance p olicy issued by an 
insurer.  A creditor other than retail sellers may insure its debt 
waiver obligations under a contractual liability policy or other 
such policy issued by an insurer.  A ny such insurance policy may be 
directly obtained by a creditor or retail seller or may be obtained 
by an administrator to cover a creditor’s or retail seller’s 
obligations. However, retail sellers that are lessors on motor 
vehicles are not required to insure obligations related to debt 
waivers on such leased motor vehicles; 
2.  The debt waiver remains a part of the finance agreement upon 
the assignment, sale, or transfer of such finance agreement by the 
creditor;   
 
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3.  Any creditor that offers a debt waiver shall report the sale 
of, and subsequently forward the funds due to, the designated party 
or parties; and 
4.  Funds received or held by a credito r or administrator that 
belong to an insurer, creditor, or administrator shall be held by 
such creditor or administrator in a fiduciary capacity. 
C. D.  Contractual Liability or Other Insurance Policies. 
1.  Contractual liability or other insurance policies insuring 
debt waivers shall state the obligation of the insurer to reimburse 
or pay to the creditor any sum s the creditor is legally obligated to 
waive under a debt waiver. 
2. Coverage under a contractual liability or other insurance 
policy insuring a deb t waiver shall also cover any subsequent 
assignee upon the assignment, sale, or transfer of the finance 
agreement. 
3.  Coverage under a contractual liability or other insurance 
policy insuring a debt waiver shall remain in effect unless canceled 
or terminated in compliance with applicable insurance laws of this 
state. 
4.  The cancelation or termination of a contrac tual liability or 
other insurance policy shall not reduce the insurer’s responsibility 
for debt waivers issued by the creditor prior to the date of 
cancelation or termination and for which the premium has been 
received by the insurer.   
 
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D. E.  Debt waivers shall disclose in writing and in clear, 
understandable language the following: 
1.  The name and add ress of the initial creditor and the 
borrower at the time of sale and identity of any administrator if 
different from the creditor; 
2.  The purchase price , if any, and the terms of the debt waiver 
including without limitation, the requirements of protectio n, 
conditions, or exclusions associated with the debt waiver; 
3. That the borrower may cancel the debt waive r within a free 
look period, as specified in the debt waiver, and will be entitled 
to a full refund of the purchase price paid by the borrower, if any, 
as long as no benefits have been provided ; 
4.  The procedures the borrower shall follow, if any, t o obtain 
debt waiver benefits under the terms and cond itions of the debt 
waiver including, if applicable, a telephone number or website and 
address where the borrower may apply for debt waiver benefits; 
5.  Whether or not the debt waiver may be canceled after the 
free look period and the conditions under whic h it may be canceled 
or terminated including the procedures for requesting any refund of 
amounts paid; 
6.  That in order to receive any refund due in the event of a 
borrower’s cancelation of the debt waiver, the borrower, in 
accordance with the term of the debt waiver, shall provide a written 
request to cancel to the creditor, administrator, or other such   
 
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party.  If the cancelation of a debt waiver is due to an early 
termination of the finance agreement and no benefit has been or will 
be provided, then the borrower, in accordance with the terms of the 
debt waiver, shall provide a written request to cancel to the 
creditor or administrator within ninet y (90) days of the occurrence 
of the event terminating the finance agreement; 
7.  The methodology for calculating any refund of the unearned 
purchase price of the debt waiver, if any, shal l be due in the event 
of cancelation of the debt waiver or early ter mination of a finance 
agreement; and 
8.  That neither the extension of credit, the terms of the 
credit, nor the terms of the related motor vehicle sale or lease, 
may be conditioned upon th e borrower’s purchase of a debt waiver. 
E. F.  Cancelation. 
1.  Debt waiver agreements may be cancelable or non-cancelable 
following the free look period.  Debt waivers shal l provide the 
borrower, if a borrower cancels a debt waiver within the free look 
period, a full refund of the amount the borrower paid, if any, as 
long as no benefits have been provided. 
2.  In the event of a borrowe r’s cancelation of the debt waiver 
or upon the early termination of the finance agreement after the 
debt waiver has been in effect beyond the free look period, the 
borrower may be entitled to a refund of the amount the borrower paid 
of the unearned portion of the purchase price, if any, minus a   
 
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cancelation fee not to exceed Seventy-five Dollars ($75.00), if no 
benefit has been or will be provided.  I n order to receive any 
refund due in the event of a borrower’s cancellation of the debt 
waiver, the borrower shall provide a written request to cancel , in 
accordance with the terms of the debt waiver, to the creditor or 
administrator. If the cancelation i s due to the early termination 
of the finance agreement, then the borrower, in accordance with the 
terms of the debt waiver, shall provide a written request to cancel 
to the creditor or administrator within ninety (90) days of the 
occurrence of the event terminating the finance agreement. 
3.  If the cancelation of a debt waiver occurs as a result of a 
default under the finance agreement or the repossession of the motor 
vehicle associated with the finance agreement, or any other 
termination of the finance agreement, any refund due may be paid 
directly to the creditor or administrator, unless the borrower can 
show that the finance agreement has been paid in ful l. 
F. G.  Exempt Transactions. 
1.  Debt waivers offered by state or federal b anks or credit 
unions in compliance with the applicable state or federal law are 
exempt from this act Section 140.2 et seq. of this title . 
2.  Subsection D E of this section and Section 5 140.6 of this 
act title shall not apply to debt waivers offered in connection with 
commercial transactions.   
 
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SECTION 2.     AMENDATORY     Sec tion 4, Chapter 16, O.S.L. 2022 
(15 O.S. Supp. 2022, Section 140.5), is amended to read as follows: 
Section 140.5. A.  As used in this section: 
1.  “Administrator” means the person who may be responsible for 
the administrative or operational function of vehicle value 
protection agreements including, but not limited to, the 
adjudication of claims or benefits requested by contract holders; 
2.  “Contract holder” means a person who is the purchaser or 
holder of a vehicle value protection agreement; 
3.  “Provider” means a person that is obligated to provide a 
benefit under a vehicle value protection agreement.  A provider may 
perform as an administrator or retain the services of a third-party 
administrator; and 
4.  “Vehicle value protection agreement ” means a contractual 
agreement that provides a benefit towards either the reduction of 
some or all of the con tract holder’s current finance agreement 
deficiency balance, or towards the purchase or lease of a 
replacement motor vehicle or motor vehicle services, upon t he 
occurrence of an adverse event to the motor vehicle inc luding, but 
not limited to, loss, theft, damage, obsolescence, diminished value, 
or depreciation. These agreements do not include debt waivers.  
These agreements may include, but not be limited to, trade-in-credit 
agreements, diminished value agreements, depreciation benefit 
agreements, or other similarly named agreements.   
 
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B.  1.  No administrator or provider operating as an 
administrator shall perform or engage in any administrative or 
operational functions of vehicle value protection agreements without 
first registering with the Insurance Department.  Registration shall 
be renewed annually by July 15
 
of each calendar year.  All 
registrations shall be filed and fees shall be paid electronically 
in the manner and form prescribed by the Insurance Commissioner. 
2.  An administrator or a provider operating as an administrator 
shall electronically file an updated registration within thirty (30) 
days of any change of name, address, or email address. 
3.  Every administrator and provider, upon receipt of any 
inquiry from the Commissioner, shall furnish the Commissioner with 
an adequate response to the inquiry within twenty (20) days from the 
date of receipt of the inquiry. 
C. Requirements for offering vehicle value protection 
agreements: 
1.  A provider may utilize an administrator or other designee to 
be responsible for any and all of the adm inistration of vehicle 
value protection agreements in compliance with this act Section 
140.2 et seq. of this title ; 
2.  Vehicle value protection agreements shall not be sold un less 
the contract holder has been or will be provided access to a copy of 
that vehicle value protection agreement;   
 
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3.  In order to assure the faithful performance of the 
provider’s obligations to its contract holders, each provider shall 
be responsible for complying with the requirements of one of the 
following: 
a. insure all of its vehicle value protection agreements 
under an insurance policy that covers one hundred 
percent (100%) of its claim exposure, satisfies the 
requirements of this act, and contains the following 
provision:  “In the event the provider is unable to 
fulfill its obligations under vehicle value protection 
agreements issued in this state for any reason 
including insolvency, bank ruptcy, or dissolution, the 
insurer will pay any losses and unearned fees to the 
person making a claim un der such agreement.”  The 
insurance policy shall be issued by an insurer 
licensed, registered, or otherwise authorized to do 
business in this state either: 
(1) at the time the policy is filed with the 
Insurance Commissioner, and con tinuously 
thereafter, (i) maintain surplus as to 
policyholders and paid-in capital no less than 
Fifteen Million Dollars ($15,000,000.00) and (ii) 
annually file copies of the insurer ’s financial 
statements, its National Association of Insurance   
 
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Commissioners (NAIC) Annual Statement, and the 
actuarial certification required by and filed in 
the insurer’s state of domicile, or 
(2) at the time the policy is filed with the 
Commissioner, and continuously thereafter, (i) 
maintain surplus as to policyholders and pai d-in 
capital of less than Fifteen Million Dollars 
($15,000,000.00) but at least equal to Ten 
Million Dollars ($10,000,000.00), (ii) 
demonstrate to the satisfaction of the 
Commissioner that the company maintains a ratio 
of net written premiums, wherever written, to 
surplus as to policyholders and paid-in capital 
of not greater than 3 to 1, and (iii) annually 
file copies of the insurer’s audited financial 
statements, its NAIC Annual Statement, and the 
actuarial certification required by and filed in 
the insurer’s state of domicile, 
b. (1) maintain a funded reserve account for its 
obligations under its contracts issued and 
outstanding in this state.  The reserves shall 
not be less than forty percent (40%) of gross 
considerations received, less claims paid, on t he 
sale of the vehicle value protection agreement   
 
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for all in-force contracts.  The reserve account 
shall be subject to examination and review by the 
Commissioner, and 
(2) place in trust with the Commissioner a financial 
security deposit, having a value not less than 
five percent (5%) of the gross consideration 
received, less claims paid, on the sale of the 
vehicle value protection agreements for all 
vehicle value protection agreements issued and in 
force, but not less than Twenty-five Thousand 
Dollars ($25,000.00), consisting of the 
following: 
(a) a surety bond issued by an authorized 
surety, 
(b) securities of the type eligible for deposit 
by authorized insurers in this state, 
(c) cash, 
(d) a letter of credit issued by a qualified 
financial institution, or 
(e) 
(d) another form of security prescribed by 
regulations issued by the Commissioner, or 
c. (1) maintain, or together with its parent company 
maintain, a net worth or stockholders’ equity of   
 
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One Hundred Million Dollars ($100,000,000.00), or 
and 
(2) upon request, provide the Commissioner with a 
copy of the provider’s or the provider’s parent 
company’s most recent Form 10-K or Form 20-F 
filed with the Securities and Exchange Commission 
(SEC) within the last calendar year, or if the 
company does not file with the SEC, a copy of the 
company’s audited financial statements, which 
shows a net worth of the provider or its parent 
company of at least One Hundred Million Dollars 
($100,000,000.00).  If the provider’s parent 
company’s Form 10-K, Form 20-F, or financial 
statements are filed to meet the provider’s 
financial security requirement, then the parent 
company shall agree to guarantee the obligations 
of the provider relating to the vehicle value 
protection agreements sold by the provider in 
this state; and 
4.  Except for the requirements in paragraph 3 of subsection B C 
of this section, no other financial security requirements shall be 
required for vehicle value protection agreement providers. 
C. D.  Vehicle value protection agreements shall disclose in 
writing and in clear, understandable language the following:   
 
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1.  The name and address of the provider, contract holder, and 
administrator, if any; 
2. The terms of the vehicle value protection agreement 
including without limitation, the purchase price to be paid by the 
contract holder, the requirements for eligibility, conditions of 
coverage, or exclusions; 
3.  That the vehicle value protection agreement may be canceled 
by the contract holder within a free look period as specified in the 
vehicle value protection agreement, and in such an event, the 
contract holder shall be entitled to a full refund of the purchase 
price paid by the contract holder, if any, as long as no benefits 
have been provided; 
4.  The procedure the contract holder shall follow, if any, to 
obtain a benefit under the terms and conditions of the vehicle value 
protection agreement including, if applicable, a telephone number or 
website and address where the contract holder may apply for a 
benefit; 
5.  Whether or not the vehicle value protection agreement is 
cancelable after the free look period and the conditions under which 
it may be canceled including the procedures for requesting any 
refund of the unearned purchase price paid by the contract holder; 
6.  In the event of cancelation, the methodology for calculating 
any refund of the unearned purchase price of the vehicle value 
protection agreement due;   
 
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7. That neither the extension of credit, the terms of the 
credit, nor the terms of the related motor vehicle sale or lease may 
be conditioned upon the purchase of the vehicle value protection 
agreement; and 
8.  Vehicle value protectio n agreements shall state the terms 
and restrictions, or conditions governing cancelation of the vehicle 
value protection agreement pr ior to the termination or expiration 
date of the vehicle va lue protection agreement by either the 
provider or the contract holder.  The provider of the vehicle value 
protection agreement shall mail a written notice to the contract 
holder at the last known address of the contract holder contained in 
the records of the provider at least five (5) days prior to 
cancelation by the provider.  Prior notice shall not be required if 
the reason for cancelation is nonpayment of the provider fee, a 
material misrepresentation by the contract holder to the provider or 
administrator, or a substantial breach of duties by the contract 
holder relating to the covered product or its use.  The notice shall 
state the effective date of cancelation and the reason for the 
cancelation.  If a vehicle value protection agreement is canceled by 
the provider for a reason other than nonpayment of the provider fee, 
the provider shall refund the contract holder one hundred percent 
(100%) of the unearned pro rata provider fee paid by the contr act 
holder, if any.  If coverage under the vehicle value pr otection 
agreement continues after a claim, then any refund may deduct claims   
 
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paid.  A reasonable administrative fee may be charged by the 
provider not to exceed Seventy-five Dollars ($75.00). 
D. E.  Subsection C D of this section and Section 5 140.6 of 
this act title shall not apply to vehicle value protection 
agreements offered in connection with a commercial transaction. 
SECTION 3.     AMENDATORY    Section 5, Chapter 16, O.S.L. 2022 
(15 O.S. Supp. 2022, Section 140.6), is amended to read as follows: 
Section 140.6. The Insurance Commissioner shall promulgate 
rules necessary to enforce the provisions of this act Section 140.2 
et seq. of this title .  After proper notice and opportunity for 
hearing the Commissioner may take either or both of the following 
actions: 
1.  Order the creditor, provider, administrator, or any other 
person not in compliance with this act Section 140.2 et seq. of this 
title to cease and desist from product related operations which are 
in violation of this act Section 140.2 et seq. of this title; and or 
2.  Impose a penalty not to exceed Five Hundred Dollars 
($500.00) per violation and no more than Ten Thousand Dollars 
($10,000.00) for aggregated violations of a similar nature.  For 
purposes of this section, “violations of a similar nature” means the 
violation consisted of the same or similar course of conduct, 
action, or practice, irrespective of the number of times the action, 
conduct, or practice which is determined to be a violation of this 
act Section 140.2 et seq. of t his title occurred.   
 
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SECTION 4.     AMENDATORY     15 O.S. 2021, Section 14 1.4, is 
amended to read as follows: 
Section 141.4.  A.  No person in this state shall act as a 
service warranty association unless licensed by the Insurance 
Commissioner. 
B.  A service warranty association shall pay to the Insurance 
Department a license fe e of Four Hundred Dollars ($400.00) for such 
license for each year, or part thereof, the license is in force. 
Each service warranty association applying for a license shall 
electronically submit a complete license application and pay the 
license fee to the Insurance Commissioner in the manner and form 
prescribed by the Commissioner, along with any transaction or other 
applicable fees.  Each application shall include a signed 
declaration that under penalty of refusal, suspension, or revocation 
of the license, the information provided in the application is true, 
correct, and complete to the best of the applicant’s knowledge and 
belief. 
C.  An insurer, while authorized to transact property or 
casualty insurance in this state, may also transact a servic e 
warranty business without additional qualifications or licensure as 
required by the Service Warranty Act, but shall be otherwise subject 
to the provisions of the Service Warranty Act. 
D.  A service warranty association may appoint an administrator 
or other designee to be re sponsible for any or all of the   
 
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administration of service warranties and compliance with the Service 
Warranty Act. 
E.  The marketing, sale, offering for sale, issuance, making, 
proposing to make and administration of service warranties by 
associations and related service warranty sellers, administrators, 
and other persons shall be exempt from all provisions of the 
Oklahoma Insurance Code. 
F.  An agreement which provides specified scheduled mai ntenance 
services over a stated period of time does no t constitute insurance 
or a service warranty . 
SECTION 5.    AMENDATORY     15 O.S. 20 21, Section 141.5, is 
amended to read as fol lows: 
Section 141.5. The Insurance Commissioner shall not issue or 
renew a license to any service warranty association unless the 
association: 
1.  Is a solvent association; 
2.  Furnishes the Insurance Department with satisfactory 
evidence that the management of the association is competent and 
trustworthy and can successfully manage the affairs of the 
association in compliance with law; 
3.  Proposes to use and uses in its business a name together 
with a trademark or emblem, if any, which is distinctive and not so 
similar to the name or trademark of any other person already doing   
 
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business in this state as will te nd to mislead or confuse the 
public; 
4.  Files the bond required by the Service Warranty Act; and 
5.  Is formed under the laws of this state or another state, 
district, territory, or possession of the U nited States, if the 
association is other than a natur al person; and 
6.  Has submitted all annual financi al statements and 
administrative fees required by the Service Warranty Act . 
SECTION 6.     AMENDATORY     15 O.S. 2021, Section 141.8 , is 
amended to read as follows: 
Section 141.8. Each license issued to a service warranty 
association shall expire on November 1 following the date of 
issuance.  If the association is then qualified un der the provisions 
of the Service Warranty Act, its li cense may be renewed annually, 
upon its request electronic submission of a renewal application and 
fee in the manner and form prescribed by the Insurance Comm issioner 
along with any applicable fees , and upon payment to the Insurance 
Commissioner of the license fee in the amount of Four Hundred 
Dollars ($400.00) in advan ce for each such license year. A license 
expired for failure to submit a renewal applicatio n may be 
reinstated within ninety (90) days a fter the expiration date by 
electronically submitting a fee in an amount that is doub le the 
renewal fee and a renewal application in the form and manner 
prescribed by the Commissioner along with any transaction or other   
 
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applicable fees.  The Commissioner s hall require a service warranty 
association whose license has been expired for more than ninety (90) 
days to reapply as if a new applicant and pay an application fee 
that is double the initial application fee, in addition to any fines 
imposed.  All applications received after the license has been 
expired for more than ninety ( 90) days shall include a detaile d 
report of service warranties issued in this state during the period 
of expired licensure. 
SECTION 7.     AMENDATORY     15 O.S. 2021 , Section 141.13, as 
amended by Section 1, Chapter 241, O.S.L. 2017, is amended to read 
as follows: 
Section 141.13. A. No service warranty form or related form 
shall be issued or used in this state unless the f orm has been filed 
with the Insurance Commis sioner.  Service warranty forms shall not 
be subject to prior approval and sh all be filed with the Insurance 
Commissioner for informational purposes only. 
B.  Each service warranty contract shall contain a cancellation 
cancelation provision.  In the event the contract is canceled by the 
warranty holder, return of the provider fee shall be base d upon 
ninety percent (90%) of the unearned pro rata provid er fee less the 
actual cost of any service provided under the service warran ty 
contract.  In the event the contract is c anceled by the association, 
return of premium shall be based upon one hundred percent (100%) of   
 
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unearned pro rata provider fee less the actual cost of any service 
provided under the service warranty contract. 
C.  Service warranties shall state the name and address of the 
service warranty association and shall identify any administr ator if 
different from the ser vice warranty association, th e service 
warranty seller and the service warranty holder to the extent that 
the name of the service warranty holder has been furnished by the 
service warranty hold er.  For service warranties issue d on and after 
July 1, 2017, the identity of the service wa rranty association and 
its license number shall be preprinted on the service warranty or 
added at the time of sale so co nsumers can clearly identify the 
obligor of the service warranty.  Informatio n to be printed at the 
time of sale shall be indicated as s uch at the time the service 
warranty is filed and a “Jane Doe” specimen shall accompany the 
service warranty illustratin g how the service warranty will look 
after printing. 
Each person and service warranty assoc iation shall 
electronically submit, in the form and manner prescribed by the 
Commissioner, any change of legal business n ame, “doing business as” 
or assumed name, address, or contact email address within thirty 
(30) days after the change occurred , and any fees deemed necessary 
by the Commissioner.  Any submission of a change under this 
paragraph received more than thirty (30) days after the change 
occurs shall be accompanied by a fee of Fifty Dollars ($50.00 ).   
 
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D.  The Commissioner sha ll have the authority to immediately 
order a service warranty associa tion to stop using any service 
warranty contract if the Commissioner determi nes that the form: 
1.  Violates the Service Warranty Act; 
2.  Is misleading in any respect; or 
3.  Is reproduced so that any material provision is 
substantially illegible. 
E.  The Insurance Commissioner may, by order, exempt from the 
requirements of this s ection for so long as he or she deems proper 
any document or form or type thereof a s specified in such order, t o 
which, in his or her discretion , this section may not practicably be 
applied, or the filing of which is, in his or her opin ion, not 
desirable or necessary for the protection of the public. 
SECTION 8.     AMENDATORY     15 O.S. 20 21, Section 141.14, is 
amended to read as fol lows: 
Section 141.14. A.  In addition to the license fees provided in 
the Service Warranty Act for service warranty associations each 
service warranty association and insurer shall annually, on or 
before the first day of May, file with the Insurance Commi ssioner 
its annual financial sta tement as of a date not earlier than three 
hundred sixty-five (365) days prior to the date submitted showing 
all gross written provider fees or assessments rec eived by it in 
connection with the issuance of service warranties in this state 
during the preceding calendar year and other relevant financial   
 
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information as deemed necessa ry by the Commissioner.  The financial 
statements required by this subsection must be: 
1.  Audited and prepared in accordance with statutory account ing 
principles if the applicant complies with the requirements of 
subsection A of Secti on 141.6 of this titl e; or 
2.  Verified under oath of at least tw o of its principal 
officers and prepare d in accordance with generally accepted 
accounting principles if the applicant utilizes an insura nce policy 
which satisfies the requirements of subsecti on B of Section 141.6 of 
this title. 
B.  The Commissioner may lev y a fine of up to One Hundred 
Dollars ($100.00) a day for each day an association neglects to file 
its financial statement in the form a nd within the time provided by 
the Service Warranty Act . 
C.  In addition to the annual financial statements required to 
be filed by subsection A of this sectio n, the Commissioner may 
require of licensees, under oath and in t he form prescribed by it 
the Commissioner, quarterly statements or special reports which the 
Commissioner deems necessary for the proper supervision of l icensees 
under the Service Warranty Act. 
D.  Provider fees and assessments received by associations and 
insurers for service warranties shall n ot be subject to the premium 
tax provided in Section 624 of Titl e 36 of the Oklahoma Statutes, 
but shall be subject to an administrative fee of equal to two   
 
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percent (2%) of the gross provider fee received on the sale of all 
service warranties issued in thi s state during the preceding 
calendar quarter.  The fees shall b e paid quarterly to t he Insurance 
Commissioner.  However, licensed associations, licensed insurers and 
entities with applications for licensure as a ser vice warranty 
association pending with t he Insurance Department that have 
contractual liability insurance in place as of March 31, 2009 , from 
an insurer which satisfies the requirements of subsections B and C 
of Section 141.6 of this title and which covers one hundred percent 
(100%) of the claims exposure of the association or insurer on all 
contracts written may elec t to pay an annual ad ministrative fee of 
Three Thousand Dollars ($3,000.00) in lieu of the two -percent 
administrative fee. 
SECTION 9.     AMENDATORY     15 O.S. 2021, Section 141.33, is 
amended to read as follows: 
Section 141.33. A.  Claim files of service w arranty 
associations licensed pursuant to the Service Warranty Act shall be 
subject to examination by the Insurance Commi ssioner or by duly 
appointed designees.  The claim files shall contain all notes and 
work papers pertaining to a c laim in such detail t hat pertinent 
events and the dates of the events can be reconstructed.  In 
addition, the Commissioner and authorized empl oyees and examiners 
shall have access to any files of a service warranty association   
 
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that may relate to a particul ar complaint under in vestigation or to 
an inquiry or examination by the Insurance Department. 
B.  Every service warranty association, upon rec eipt of any 
inquiry from the Commissioner, shall, within thirty (30) twenty (20) 
days from the date of the inquiry , furnish the Commiss ioner with an 
adequate response to the inquiry. 
C.  Every service warranty associa tion, upon receipt of any 
pertinent written communication including, but not limited to, 
electronic mail or other forms of written electronic communicati on 
or documentation by the service warranty association of a verbal 
communication from a claimant which reasonably suggests that a 
response is expected, shall, within thirty (30) days after re ceipt 
thereof, furnish the claimant with an adequate response to the 
communication. 
D.  Any violation by a service warranty association of this 
section shall subject t he service warranty association to disc ipline 
including a civil penalty of not less than One Hundred Dollars 
($100.00) nor more than Five Thousand Dollar s ($5,000.00). 
SECTION 10.  This act shall become effective November 1, 2023. 
 
COMMITTEE REPORT BY: COMMITTEE ON INSURANCE, dated 04/04/2023 - DO 
PASS.