PRINTER'S NO. 1274 THE GENERAL ASSEMBLY OF PENNSYLVANIA HOUSE RESOLUTION No.180 Session of 2025 INTRODUCED BY GREEN, STAATS, T. JONES, KHAN, FLICK, SOLOMON, COOPER, SCOTT, BARTON, CEPHAS, MAJOR, PARKER, KUZMA, BELLMON, KRUPA, MUNROE, STRUZZI, O'MARA, McNEILL, HILL-EVANS, PICKETT, MADDEN, VITALI, GIRAL, WAXMAN, NEILSON, SANCHEZ, MAYES, CERRATO, CAUSER, PUGH, BOROWSKI, VENKAT, HOHENSTEIN AND GALLAGHER, APRIL 4, 2025 REFERRED TO COMMITTEE ON VETERANS AFFAIRS AND EMERGENCY PREPAREDNESS, APRIL 4, 2025 A RESOLUTION Recognizing the week of April 13 through 19, 2025, as "Public Safety Telecommunicators Week" in Pennsylvania. WHEREAS, Thousands of Pennsylvanians call or text 911 to ask for help in emergencies each day; and WHEREAS, Public safety telecommunicators are often the first point of contact in a chain of responders during emergency situations; and WHEREAS, Public safety telecommunicators often do thankless work, but are aptly described as "heroes" and "guardian angels"; and WHEREAS, Public safety telecommunicators perform a variety of tasks, including obtaining essential information, calming others and sending the appropriate first responders to the correct locations; and WHEREAS, Public safety telecommunicators possess a variety of 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 talents, including the ability to multitask, listen attentively, think carefully, speak confidently and act quickly in stressful situations; and WHEREAS, Public safety telecommunicators often utilize critical skills, including assessment, clear communication, empathy, teamwork, emotional control, deescalation and triage in serving our communities; and WHEREAS, Public safety telecommunicators provide essential, stabilizing and lifesaving instructions to 911 callers; and WHEREAS, Public safety telecommunicators often go above and beyond and give their whole selves to be with people during some of the worst moments in their lives; and WHEREAS, Public safety telecommunicators endure a great amount of stress, posttraumatic stress disorder and mental health challenges, which some first responders also experience due to the calls they field; and WHEREAS, Nearly 2,500 public safety telecommunicators process about 14.5 million requests for emergency assistance in Pennsylvania annually; and WHEREAS, "National Public Safety Telecommunicators Week" was founded in 1981 by Patricia Anderson of the Contra Costa County Sheriff's Office in California; and WHEREAS, "National Public Safety Telecommunicators Week" is recognized each year during the second week in April; and WHEREAS, As a result of public safety telecommunicators' dedication, service and commitment to their critical roles, it is our duty as a community to honor their work; therefore be it RESOLVED, That the House of Representatives recognize the week of April 13 through 19, 2025, as "Public Safety Telecommunicators Week" in Pennsylvania. 20250HR0180PN1274 - 2 - 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30