Texas House Bill HB1900

Texas 2009 - 81st Regular

Caption

Relating to the requirement that electric utilities use standardized written contracts in providing services to customers.

Impact

If passed, this bill would significantly alter the landscape of consumer relations with electric utilities in Texas. The requirement for standardized contracts is aimed at protecting customers from unfair practices by ensuring they understand the terms under which they are receiving services. This change could enhance consumer trust in the electric market by promoting transparency and accountability among service providers.

Summary

House Bill 1900 seeks to mandate that electric utilities provide customers with standardized written contracts for their services. The bill amends the Utilities Code to ensure that customers have clear and consistent access to information regarding their rights as well as service options in the transition to a competitive electric industry. One of the key provisions ensures that service providers must offer a clear written contract, approved by the relevant commission, which will empower consumers to make informed choices about their electric service.

Contention

However, while proponents argue that this bill enhances consumer protections, there may be concerns regarding the implementation and administrative burden it places on electric utilities. Some may argue that standardization could limit options for those who prefer customized service arrangements. It remains to be seen how such changes would be received by utility companies and whether they would impact the competitive dynamics in the electric market.