81R9408 JSC-F By: Maldonado H.B. No. 4173 A BILL TO BE ENTITLED AN ACT relating to providing outreach and behavioral health services to certain military service veterans and their families and providing for the creation of clinical practice guidelines. BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: SECTION 1. Title 12, Health and Safety Code, is amended by designating Chapter 1001, Health and Safety Code, as Subtitle A and adding a heading for Subtitle A to read as follows: SUBTITLE A. ADMINISTRATION BY DEPARTMENT SECTION 2. Title 12, Health and Safety Code, is amended by adding Subtitle B to read as follows: SUBTITLE B. DEPARTMENT OF STATE HEALTH SERVICES PROGRAMS CHAPTER 1022. SERVICES FOR VETERANS SUBCHAPTER A. GENERAL PROVISIONS Sec. 1022.001. DEFINITIONS. In this chapter: (1) "Department" means the Department of State Health Services. (2) "Program" means the program established under this chapter. Sec. 1022.002. RULES. The executive commissioner of the Health and Human Services Commission shall adopt rules to implement this chapter. Sec. 1022.003. CREATION AND PURPOSE. The department shall establish a program under this chapter to promote the wellness of military servicemembers, military veterans, and their families through the development, maintenance, and dissemination of clinical practice guidelines and other information for the effective treatment of psychological trauma and the reintegration of military veterans into their communities, families, and workplaces, with emphasis on the trauma of war, including post-traumatic stress disorder, traumatic brain injury, and sexual trauma that occurs in military settings. [Sections 1022.004-1022.050 reserved for expansion] SUBCHAPTER B. CLINICAL PRACTICE GUIDELINES FOR TRAUMA Sec. 1022.051. CLINICAL GUIDELINES. (a) The department shall develop evidence-based clinical practice guidelines containing recommendations to clinicians and other providers of mental health services for the management of trauma, including post-traumatic stress disorder, traumatic brain injury, and other trauma impacting behavioral health. (b) In developing clinical practice guidelines, the department shall consider the recommendations and research of the National Center for Posttraumatic Stress Disorder of the federal Veterans Health Administration, the trauma registry and research database of the United States Army Institute of Surgical Research, and other appropriate and reputable sources of clinical research and information as determined by the department. (c) The department shall provide for the ongoing maintenance and updating of the clinical practice guidelines in a manner that reflects current diagnostic and treatment best practices. (d) Clinical practice guidelines established under this subchapter do not constitute the sole source of guidance in the management of trauma. Guidelines are intended to assist clinicians by providing a framework for clinical decision making. These guidelines do not provide the only appropriate approach to the management of trauma or replace other clinical judgment. Sec. 1022.052. DISSEMINATION OF GUIDELINES. (a) The department shall make the clinical practice guidelines and other information developed under this subchapter available to providers of physical and behavioral health services. (b) The department shall provide the clinical practice guidelines and information to the appropriate professional associations to be used in continuing education and shall, to the extent feasible, enter into agreements or take other action to promote the use of the materials for continuing education purposes. (c) The department or its designees shall provide training and continuing education to clinicians and shall recognize through certificates or other means the health care providers that have demonstrated knowledge and mastery of the clinical practice guidelines and other materials developed by the department for the program. Sec. 1022.053. TRAINING AND EDUCATIONAL MATERIALS. In addition to clinical practice guidelines, the department shall develop, with the advice of and in consultation with the Texas Veterans Commission, training and educational materials for the use of the Texas Veterans Commission, veterans county service officers, and other service providers. The materials must promote the understanding and effective treatment of trauma affecting behavioral health and other health-related information pertaining to the reintegration of military servicemembers into their communities, families, and workplaces. [Sections 1022.054-1022.100 reserved for expansion] SUBCHAPTER C. BEHAVIORAL HEALTH SERVICES AND SERVICE COORDINATION Sec. 1022.101. SERVICE COORDINATION. (a) The department, in consultation with the United States Department of Veterans Affairs, the Texas Military Forces, the Texas Information and Referral Network, the Texas Veterans Commission, and the General Land Office, shall provide service coordination for veterans and their families in all geographic regions of the state to connect them to behavioral health services that may be available through the United States Department of Veterans Affairs or available under this chapter. (b) In geographic areas in this state in which services are not yet available or accessible through the United States Department of Veterans Affairs, the department shall provide service coordination for veterans to connect them to behavioral health services that may be available through community mental health centers or other community resources with which the department contracts until federal services are available. (c) The department shall provide military servicemembers, military veterans, and their families current, accurate, and complete information about behavioral health services and resources through existing Internet-based resource programs and through: (1) the directory of services for military personnel and their families disseminated through the Texas Information and Referral Network under Subchapter U, Chapter 161; and (2) the service referral program under Section 431.0291, Government Code, as added by Chapter 1381 (S.B. 1058), Acts of the 80th Legislature, Regular Session, 2007. Sec. 1022.102. BEHAVIORAL HEALTH SERVICES. (a) The department shall provide behavioral health services in accordance with this section for veterans who meet eligibility and medical necessity criteria established by the department and cannot obtain immediate access to behavioral health services through the United States Department of Veterans Affairs. The behavioral health services provided under this section may include: (1) crisis services in all geographic regions of the state; and (2) short-term behavioral health services in areas of the state in which existing federal and state behavioral health services are determined by the department to be inadequate or inaccessible. (b) The behavioral health services provided under Subsection (a)(2) must to the greatest extent possible be provided in a peer-based treatment environment and may include: (1) screening assessments; (2) individual, family, and group therapy; (3) substance abuse early intervention and detoxification services; and (4) substance abuse medication-assisted treatment. (c) The behavioral health services provided under Subsection (a)(2) shall be available only until a veteran is able to access and obtain adequate behavioral health services through the United States Department of Veterans Affairs. (d) The provision of services by the department under this section must be based on medical necessity criteria established by department rule. (e) The department shall seek reimbursement for the costs of services provided under this section from the United States Department of Veterans Affairs and from other governmental agencies that may provide behavioral health services or payments for such services to veterans and their family members. (f) In order to enhance service coordination and assess the needs of veterans and their families, the department shall provide an opportunity for veterans to disclose military status when accessing local behavioral health services that receive funding from the department. [Sections 1022.103-1022.150 reserved for expansion] SUBCHAPTER D. BEHAVIORAL HEALTH OUTREACH Sec. 1022.151. OUTREACH ACTIVITIES. (a) Through a public outreach program, the department shall provide to veterans, members of the military, and their families information about accessing services through the Texas Information and Referral Network and through other organizations participating in memoranda of understanding maintained by the Texas Military Forces. (b) The department's outreach activities must describe programs administered by health and human services agencies that could be of interest to veterans and their families, including early childhood intervention services, state vocational rehabilitation services, and higher education benefits and support services. (c) The department's outreach efforts must be: (1) conducted on a statewide basis; (2) conducted through a contract or contracts with local community-based organizations with experience in statewide outreach to the military; and (3) staffed by individuals with demonstrated experience in working with the military and military service organizations. (d) Outreach methods must include direct personal contacts with military servicemembers and veterans and outreach using communications media and printed materials. As a component of the department's outreach activities, the department shall maintain or support an existing interactive Internet-based resource program that: (1) allows individuals to access comprehensive information, advocacy resources, and other resources regarding public and private behavioral health services, crisis and emergency services, and early intervention and prevention programs; and (2) enables the public and private health care communities to work together to address the problems related to obtaining access to behavioral health services and other reintegration services for military servicemembers, veterans, and their families. (e) The interactive Internet-based program established under Subsection (d) shall be developed or maintained by the department with the advice of and in consultation with the Texas Military Forces. The department shall collaborate with state agencies and the Texas Military Forces to develop strategies to use existing interactive Internet-based resources that serve military members and their families. SECTION 3. Section 434.007, Government Code, is amended to read as follows: Sec. 434.007. DUTIES. (a) The commission shall: (1) compile federal, state, and local laws enacted to benefit members of the armed forces, veterans, and their families and dependents; (2) collect information relating to services and facilities available to veterans; (3) cooperate with veterans service agencies in the state; (4) inform members and veterans of the armed forces, their families and dependents, and military and civilian authorities about the existence or availability of: (A) educational training and retraining facilities; (B) health, medical, rehabilitation, and housing services and facilities; (C) employment and reemployment services; (D) provisions of federal, state, and local law affording rights, privileges, and benefits to members and veterans of the armed forces and their families and dependents; and (E) other similar, related, or appropriate matters; (5) assist veterans and their families and dependents in presenting, proving, and establishing claims, privileges, rights, and benefits they may have under federal, state, or local law, including establishing eligibility for health care services and treatments from the federal Veterans Health Administration and for services provided through the Department of State Health Services; (6) cooperate with all government and private agencies securing services or benefits to veterans and their families and dependents; (7) investigate, and if possible correct, abuses or exploitation of veterans or their families or dependents, and recommend necessary legislation for full correction; (8) coordinate the services and activities of state departments and divisions having services and resources affecting veterans or their families or dependents; (9) provide training and certification of veterans county service officers and assistant veterans county service officers in accordance with Section 434.038; and (10) through surveys or other reasonable and accurate methods of estimation, collect and maintain for each county in the state the number of servicemembers and veterans residing in the county and annually update and publish the information on the commission's website. (b) The commission shall enter into a memorandum of understanding with the Department of State Health Services to develop training materials for veterans county service officers and veterans service organizations that promote the understanding and effective treatment of trauma affecting behavioral health and other health-related information that promotes the reintegration of military members into their communities, families, and workplaces. The commission shall: (1) disseminate training and educational materials for the development of clinical practice guidelines and other training and educational materials that it receives from the department; (2) enter into a contract or other agreement for the development of the training and educational materials with the department; (3) reimburse the department for costs of preparing the materials from appropriations or other amounts available to the commission; and (4) enter into relationships with established training programs for the purpose of providing peer support training and certification for veterans county service officers. SECTION 4. Section 434.0078(a), Government Code, is amended to read as follows: (a) The commission shall adopt procedures for administering claims assistance services under Section 434.007(5). Claims assistance services shall be provided for establishing eligibility for health care services and treatments from the federal Veterans Health Administration. The procedures shall include: (1) criteria for determining when a veteran's initial claim is substantially complete and basic eligibility requirements are met as provided by federal law; (2) a process for expediting a claim based on hardship, including whether the veteran: (A) is in immediate need; (B) is terminally ill; (C) has a verifiable financial hardship; or (D) has a disability that presents an undue burden; (3) a procedure for counseling veterans on the potential merits or drawbacks of pursuing a claim; (4) a process to ensure adequate documentation and development of a claim or appeal, including early client involvement, collection of needed evidence and records, and analysis of actions necessary to pursue and support a claim or appeal; (5) criteria for evaluating whether a decision of the United States Department of Veterans Affairs contains sufficient cause for filing an appeal; (6) a requirement that a claims counselor report to the United States Department of Veterans Affairs if the counselor has direct knowledge that a claim contains false or deceptive information; and (7) a procedure for prioritizing a claim, when appropriate, or providing an alternative source for obtaining claims assistance services when it is not appropriate to prioritize. SECTION 5. The Department of State Health Services shall conduct an immediate analysis of the behavioral health needs of veterans and their families and submit a preliminary report of its findings and recommendations to the legislature and the governor on or before December 1, 2009, and a final report of its findings and recommendations on or before December 1, 2010. The report shall: (1) identify the gaps in behavioral health services available to veterans and their families; (2) identify impediments to the ability of veterans and their families to access the behavioral health services that are available, particularly in the state's rural areas; (3) evaluate collaboration among organizations and entities that provide behavioral health services to veterans and their families; (4) make recommendations with respect to improving outreach to veterans and their families in need of behavioral health services; (5) include a specific plan of action to promote federal and state collaboration to maximize funding and access to resources for the behavioral health needs of veterans and their families; (6) make recommendations with respect to building provider capacity and increasing provider training to meet the behavioral health needs of veterans and their families through peer support treatment methodologies; and (7) make recommendations with respect to improving the coordination of behavioral health services for veterans and their families. SECTION 6. This Act takes effect September 1, 2009.