81R10955 JSC-D By: Villarreal H.B. No. 4526 A BILL TO BE ENTITLED AN ACT relating to the disclosure of charges for motor vehicle repairs; providing a civil penalty. BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: SECTION 1. Title 2, Business & Commerce Code, is amended by adding Chapter 22 to read as follows: CHAPTER 22. DISCLOSURE OF MOTOR VEHICLE REPAIR CHARGES Sec. 22.01. DEFINITION. In this chapter, "motor vehicle repair dealer" means a person in the business of repairing motor vehicles. Sec. 22.02. SCHEDULE OF CHARGES. (a) Before taking custody of a motor vehicle, a motor vehicle repair dealer shall provide a customer with a written schedule of charges that includes: (1) the charge for making an estimate of repairs; (2) the total charge for releasing a motor vehicle to the customer in a disassembled state, if the dealer does not repair the vehicle; (3) the total charge for releasing a motor vehicle to the customer in substantially the same condition as the vehicle was in when delivered to the dealer, if the dealer does not repair the vehicle; (4) storage charges; (5) towing charges; and (6) an itemized list of all other charges, other than the charges to be included in the estimate under Section 22.04. (b) A motor vehicle repair dealer may not charge a person for a service not listed on the schedule of charges or the estimate under Section 22.04. (c) A motor vehicle repair dealer shall require the customer to sign the itemized schedule of charges to acknowledge that the customer has read the schedule. A motor vehicle repair dealer shall provide a customer a copy of the signed schedule, and shall retain a copy of the signed schedule until the first anniversary of the date the customer signed the schedule. Sec. 22.03. PROVISION OF SCHEDULE OF CHARGES IF VEHICLE IS TOWED. If a customer's motor vehicle is brought to the motor vehicle repair dealer by a towing service and the dealer does not have an opportunity to provide the written schedule of charges to the customer before taking custody of the vehicle, the dealer may provide the schedule at the time the dealer provides the customer the estimate under Section 22.04. Sec. 22.04. WRITTEN ESTIMATE. (a) A motor vehicle repair dealer may not perform repair work on a motor vehicle before the dealer provides a written estimate of: (1) the total charges for the repairs, not including any applicable tax; and (2) the time in which the repairs will be completed. (b) If the motor vehicle repair dealer must disassemble a major component of a vehicle to make an estimate, the dealer shall disclose that fact to the customer before the dealer disassembles the component. (c) After receiving an estimate under this section, a customer may authorize the repairs or may request the return of the customer's vehicle in a disassembled state or in substantially the same condition as the vehicle was in when delivered to the dealer. (d) A motor vehicle repair dealer may not charge an amount that exceeds the estimate by the greater of 10 percent or $10, unless the dealer notifies the customer in writing or by telephone and the customer authorizes the increase. If the authorization is made by telephone, the dealer shall note on the work order or invoice: (1) the date and time of the authorization; (2) the name of the person giving the authorization; and (3) if the authorization was obtained by a telephone call made by the motor vehicle repair dealer to the customer, the telephone number called. (e) If the motor vehicle repair dealer is unable to complete the repair work in the time estimated, the dealer shall notify the customer, and the customer may request the return of the vehicle in a disassembled state or in substantially the same condition as the vehicle was in when delivered to the dealer. Sec. 22.05. RETURN OF VEHICLE. If a customer requests the return of the customer's vehicle under Section 22.04(c) or (e), the dealer shall return the vehicle to the customer not later than the third working day after the customer requests the return. The dealer may impose a charge for returning a vehicle only if the amount of the charge is included in the schedule under Section 22.02. Sec. 22.06. PROVISION OF DETAILED INVOICE. (a) A motor vehicle repair dealer shall record work performed on an invoice that: (1) describes the repair work done with reasonable particularity; (2) lists the name and exact charge for each part supplied and clearly discloses whether each part supplied was used, rebuilt, or reconditioned; and (3) discloses the trade name, business address, and business telephone number of the dealer. (b) The motor vehicle repair dealer shall provide one copy of the invoice to the customer and shall retain one copy until the first anniversary of the date the repair work is completed. Sec. 22.07. RETURN OF REPLACED PART. A motor vehicle repair dealer shall return a replaced part to the customer if requested by the customer when the estimate is given. A dealer is not required to return a part that must be returned to the manufacturer or distributor under a warranty or for exchange. Sec. 22.08. EXCEPTION. A motor vehicle repair dealer is not required to provide a written schedule or estimate under this chapter if the dealer charges $15 or less for the repair work. Sec. 22.09. CIVIL PENALTY. (a) A motor vehicle repair dealer is liable to the state for a civil penalty not to exceed $500 for each violation. (b) The attorney general may sue to collect the penalty. SECTION 2. This Act takes effect September 1, 2009.