81R1184 TRH-D By: Zerwas H.B. No. 491 A BILL TO BE ENTITLED AN ACT relating to allowing customers to opt out of provider of last resort default service. BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: SECTION 1. Section 39.101(b), Utilities Code, is amended to read as follows: (b) A customer is entitled: (1) to be informed about rights and opportunities in the transition to a competitive electric industry; (2) to choose the customer's retail electric provider consistent with this chapter, to have that choice honored, and to assume that the customer's chosen provider will not be changed without the customer's informed consent; (3) to have access to providers of energy efficiency services, to on-site distributed generation, and to providers of energy generated by renewable energy resources; (4) to be served by a provider of last resort that offers a commission-approved standard service package; (4-a) to opt out of and to reinstate provider of last resort default service as provided by Section 39.106; (5) to receive sufficient information to make an informed choice of service provider; (6) to be protected from unfair, misleading, or deceptive practices, including protection from being billed for services that were not authorized or provided; and (7) to have an impartial and prompt resolution of disputes with its chosen retail electric provider and transmission and distribution utility. SECTION 2. Section 39.106, Utilities Code, is amended by adding Subsections (h) and (i) to read as follows: (h) The commission by rule shall establish a procedure by which customers may opt out of and reinstate provider of last resort default service. The commission shall establish and maintain a list of all customers who choose to opt out of provider of last resort default service and share the list with retail electric providers. The commission shall notify customers that opting out of provider of last resort default service will result in a loss of electric service if the customer's chosen electric retail provider would otherwise be required to transfer the customer to a provider of last resort under commission rules. (i) The commission by rule shall establish a provider of last resort public education program to inform consumers about the default services offered by providers of last resort and the procedure by which customers may opt out of and reinstate the default services of providers of last resort. SECTION 3. The Public Utility Commission of Texas shall establish the opt-out procedure, opt-out participant list, and provider of last resort public education program required by Sections 39.106(h) and (i), Utilities Code, as added by this Act, not later than January 1, 2010. SECTION 4. This Act takes effect September 1, 2009.