By: Coleman (Senate Sponsor - Deuell) H.B. No. 3197 (In the Senate - Received from the House May 6, 2011; May 9, 2011, read first time and referred to Committee on Health and Human Services; May 20, 2011, reported favorably by the following vote: Yeas 7, Nays 0; May 20, 2011, sent to printer.) A BILL TO BE ENTITLED AN ACT relating to creating a pilot program to implement the culture change model of care at certain state supported living centers. BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: SECTION 1. DEFINITION. In this Act, "department" means the Department of Aging and Disability Services. SECTION 2. CULTURE CHANGE PILOT PROGRAM. (a) The executive commissioner of the Health and Human Services Commission shall create a pilot program to implement the culture change model of care at one state supported living center. In implementing the pilot program, the department shall, to the extent possible, implement processes, policies, and practices designed to: (1) shift decision-making to the individual with the disability; (2) implement continuous quality improvement processes that use objective data to improve practices and services; and (3) improve the workforce. (b) The department shall select the state supported living center that is most representative of the state supported living center system to participate in the pilot program based on the following considerations: (1) the physical characteristics of the campus; (2) the size of the staff; (3) the turnover rate of the staff; (4) the residents' level of need and disability; (5) the number of confirmed abuse allegations; (6) the frequency of the use of restraints; (7) the opportunity for community involvement; and (8) the leadership of the center. (c) The department shall determine the size and scope of the pilot program within the selected state supported living center. (d) The department may hire a consultant with a proven record of implementing the culture change process in long-term care facilities serving persons with mental and physical disabilities to assist in the implementation of the pilot program. SECTION 3. ASSISTANCE OF TEXAS LONG TERM CARE INSTITUTE. (a) The department shall enter into a memorandum of understanding with the Texas Long Term Care Institute at Texas State University for the institute to assist the department by providing training, assessment, technical assistance, and assistance in other areas that will enable the department to implement the culture change model of care at one state supported living center. (b) In addition to entering into the memorandum of understanding under Subsection (a), the department shall: (1) include a representative of the institute in meetings with parent groups and legally authorized representatives of the residents to educate these groups about culture change and the purpose of culture change; (2) allow distribution of handouts or brochures relating to culture change conferences or other information that staff, volunteers, and parents can use to become more educated about culture change; (3) encourage or incentivize staff members of state supported living centers to attend culture change conferences or training; (4) coordinate with the institute to offer a limited number of scholarships to staff members of state supported living centers to attend in-state culture change conferences or training; (5) include links on the department's Internet website to information about culture change and the implementation of culture change in long-term care facilities; and (6) include articles about culture change in the department's electronic and print publications. SECTION 4. REPORT. (a) Not later than September 1, 2012, the department shall submit a report to the governor and the Legislative Budget Board on the pilot program that includes: (1) a detailed description of the culture change process at the state supported living center; (2) specific examples of changes in processes, policies, and practices that have occurred or will occur at the state supported living center as a result of the implementation of the culture change model of care; (3) a timeline of the implementation of new policies, processes, and practices; (4) feedback from professional and direct care staff regarding the culture change process; (5) recommendations for future goals for implementation of the culture change model of care at other locations in the state supported living center, if appropriate, or at other state supported living centers; and (6) the following information from the state supported living center chosen for the pilot program: (A) the number of allegations of abuse, neglect, or exploitation, as defined by 40 T.A.C. Section 711.425, that the Department of Family and Protective Services determines to be unfounded, as defined by 40 T.A.C. Section 711.421; (B) the number of allegations of abuse, neglect, or exploitation, as defined by 40 T.A.C. Section 711.425, that the Department of Family and Protective Services determines to be confirmed, as defined by 40 T.A.C. Section 711.421; (C) the rate of staff turnover; (D) the frequency of the use of restraints, identified by type; (E) the number of individual resident outings and group outings; (F) the results of the employee job satisfaction survey; (G) the consistency of staff assignments to the same group of residents; and (H) any other information relevant to improving the quality of care at state supported living centers. (b) The department shall file a quarterly report with the Legislative Budget Board for each state supported living center that includes: (1) the number of allegations of abuse, neglect, or exploitation, as defined by 40 T.A.C. Section 711.425, that the Department of Family and Protective Services determines to be unfounded, as defined by 40 T.A.C. Section 711.421; and (2) the number of allegations of abuse, neglect, or exploitation, as defined by 40 T.A.C. Section 711.425, that the Department of Family and Protective Services determines to be confirmed, as defined by 40 T.A.C. Section 711.421. (c) The department shall input the information from the quarterly report under Subsection (b) into the Legislative Budget Board's automated budget and evaluation system. SECTION 5. EXPIRATION. This Act expires September 1, 2013. SECTION 6. EFFECTIVE DATE. This Act takes effect immediately if it receives a vote of two-thirds of all the members elected to each house, as provided by Section 39, Article III, Texas Constitution. If this Act does not receive the vote necessary for immediate effect, this Act takes effect September 1, 2011. * * * * *